Related
Please see attachment, it is a screenshot similar to the problem I have.
A part of the screen is not touch-respondsive. It only happened recently, never had this problem before.
Possible to fix? I have trouble unlocking the 9 dots pattern everytime I turn on the phone because of this problem.
Please help, thanks.
Never mind, flashed a different kernal and its working now.
edit: Wait, no it's still there.
update: I wiped everything and installed factory 4.2.2 patch (occam-jdq39-factory-345dc199.tgz) but still cannot fix this problem. Please help!
update: Tried this method http://forum.xda-developers.com/showthread.php?t=2027476 still not working :crying:
update: This also not working for me http://forum.xda-developers.com/showthread.php?t=2163924... possible hardware issue?
verdict: I will live with this for now, after 1 day and still can't fix it then I will contact google hopefully for a replacement.
bump
I am having the exact same issue. That almost makes me think it could be a software issue but you said you already did a factory reset.
The weird thing is that it looks like the same part of the screen. Its a horizontal section in the very middle.
My best conclusions are that its the digitizer. It just started happening out of no where though. Very frustrating. Makes it impossible to hit the send button on the stock messaging app without minimizing the keyboard! I take excellent care of my Nexus 4. It has a case and it hasn't been dropped. It hardly has a scratch on it! Its a month old.
Sent from my Nexus 4 using xda app-developers app
Strongertyer I can feel your frustration.
Here's mine (the one in my op was found from google). Mine is a bit lower, it blocks the top half of the qwer line on the keyboard and the yes/no buttons on prompt windows.
I can still type qwer just fine by pressing the bottom half of the keys, but for the the prompts I have to tilt and rotate the screen every time so the buttons aren't under the "dead zone".
Strongtyer are you also thinking of sending the phone back to Google?
Sent from my Nexus 4 using xda app-developers app
Just talked to support and they seemed helpful. However, his first suggestion was to do a factory reset of course. He said if that didn't work then I could send my phone back for a replacement. Did a factory reset and still the same issue. Looks like I'll be calling again tomorrow.
I guess the plus side is that they send brand new phones and not just refurbished ones.
Any luck on your end?
Sent from my Nexus 4 using xda app-developers app
I gave up fixing it already as you can see in my 2nd post and I believe it is not possible to fix it other than having the whole screen replaced, so I asked directly for a replacement under warranty. Then after a brief moment google emailed me a set of instructions for packing the phone.
So on Sunday evening I booked the courier, printed the documents, picked everything back in the box, warped and taped it. And today the courier came and collected my phone.
Now I have to use my good old HTC Legend again. However it uses regular SIM card, so I had a bit of fun making myself an adapter to up size the Nexus 4's micro-sim!
I talked to Google today and they are sending me a replacement. They told me I can keep the phone till the new one arrives. I just have to return it within 21 days.
Just crossing my fingers that they don't say the damage is my fault. I don't know how o could have caused it. I haven't does it and I take really good care of it.
Sent from my Nexus 4 using xda app-developers app
Same problem
I do have a same touch screen problem.
Sliding vertically is not smooth and cannot clicking, but swiping horizontally is working.
im also having this problem but i dont live in the US. how can i go about fixing it?
redsuns said:
im also having this problem but i dont live in the US. how can i go about fixing it?
Click to expand...
Click to collapse
You should contact google anyway if you want a warranty replacement. Go to the link below, click contact google, answer a few check box questions and there should be a phone number.
https://support.google.com/googleplay/answer/2411741?hl=en&ref_topic=2803008
Because I believe that the only way to fix this is to have the screen replaced.
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
Welcome to xda-developers. Your English is fine.
You should contact Google.
Interesting that you mention the newer version of the phone -- I'd be interested in knowing if this is in fact a result of a newer manufacturing process, different materials, or maybe the place of manufacture (Korea or China). The place of manufacture can be identified by the letter in the fourth position of the serial number found on the box.
can someone update us on this issue? I have the same problem and i am so sad! I saved up 8 months to get this phone!
2nd
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
yup just to chime in same problem here too .. its pretty widespread !
Same ISsue - Nexus 4
jeetash said:
yup just to chime in same problem here too .. its pretty widespread !
Click to expand...
Click to collapse
well, its certainly a hardware issue.
Digitizer, for what I know.
But no easy solution.
Would have happened due to the faulty charger.
But google is not helping!
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Verbl Kint said:
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Click to expand...
Click to collapse
Fixed with the update to KitKat!
Posted via Tapatalk
Verbl Kint said:
Fixed with the update to KitKat!
Posted via Tapatalk
Click to expand...
Click to collapse
I have this same screen issue. Mine is is first row from top which makes it very frustrating. I am on 4.4.2 and still have this issue.
Can you describe what you've tried in more detail?
I have the same problem but mine is like 2 inches from the bottom of the screen. I can use the softkeys in portrait but they are unusable in landscape. I have had the phone since Nov 12 so sadly my phone is now out of warranty. LG's approved repair centre want £95 for a new screen. I am thinking maybe buy a Nexus 5 and trade this in for £70. I could sell it for like £130 but I would feel bad selling a phone I know the screen is on its last legs.
Hello,
i want to share what happen to me and how sad and dissappinted i'm with the ASUS nexus 7
i went through 4 nexus 7 (2013) in less than a month and I'm done... i got the first one when they first came out, as soon as i turn it on it said the goggle keyboard was not compatible, and every other app was not compatible, end up doing a factory reset and "it work" but the battery was only lasting 3 hrs. so i went and got a new one.
second one looked like it was working fine and i had it for a full 2 weeks... then i notice the back part where said "Asus" it was making a clicking noise, i thought it was no big deal but then the noise got louder and it was through the whole wide area of the ASUS brand in the back
third one ... fresh from them box after installing all my apps, asked me to do a reset for an update and got stock on re-staring loop over and over ...so away to bestbuy i went AGAIN.....
last one same thing had to a reset for an update..... and i got stock on the "X" of nexus and it recycles over and over and over ....
called android the guy said calls Asus that's a hardware issue
called asus... the guy said to send it over might take up to 10 days and i have to pay for the shipping.....
at this point I'm done I'm going tomorrow to return it........sucks cuz i don't want get a samsung with all the junk the put in their tables ...nexus was the way to go, for me with the pure android experience.....i'm pretty upset with the whole deal....
any advise ?
Wouldn't know what to tell you except return it and try some place else. Bestbuy might of gotten a bad shipment or something. Some have reported build quality issue but a lot of others have reported having no issues what so ever look here, http://forum.xda-developers.com/showthread.php?t=2407866
I as well got mine off amazon, through amazon them selves, no separate sellers and have had very good luck with no issues after testing what others have reported. Can only say keep trying maybe some where else if have to other wise like you said if your too fed up then maybe go with something else. The new Asus memo fhd's are coming out soon but went with the nexus 7 my self because looked like had the best options, also the new nexus 10 should be coming out at some point just don't know when.
OSCSA79 said:
Hello,
i want to share what happen to me and how sad and dissappinted i'm with the ASUS nexus 7
i went through 4 nexus 7 (2013) in less than a month and I'm done... i got the first one when they first came out, as soon as i turn it on it said the goggle keyboard was not compatible, and every other app was not compatible, end up doing a factory reset and "it work" but the battery was only lasting 3 hrs. so i went and got a new one.
second one looked like it was working fine and i had it for a full 2 weeks... then i notice the back part where said "Asus" it was making a clicking noise, i thought it was no big deal but then the noise got louder and it was through the whole wide area of the ASUS brand in the back
third one ... fresh from them box after installing all my apps, asked me to do a reset for an update and got stock on re-staring loop over and over ...so away to bestbuy i went AGAIN.....
last one same thing had to a reset for an update..... and i got stock on the "X" of nexus and it recycles over and over and over ....
called android the guy said calls Asus that's a hardware issue
called asus... the guy said to send it over might take up to 10 days and i have to pay for the shipping.....
at this point I'm done I'm going tomorrow to return it........sucks cuz i don't want get a samsung with all the junk the put in their tables ...nexus was the way to go, for me with the pure android experience.....i'm pretty upset with the whole deal....
any advise ?
Click to expand...
Click to collapse
at least Samsung's quality control is better and their tablets work properly.
OSCSA79 said:
Hello,
i want to share what happen to me and how sad and dissappinted i'm with the ASUS nexus 7
i went through 4 nexus 7 (2013) in less than a month and I'm done... i got the first one when they first came out, as soon as i turn it on it said the goggle keyboard was not compatible, and every other app was not compatible, end up doing a factory reset and "it work" but the battery was only lasting 3 hrs. so i went and got a new one.
second one looked like it was working fine and i had it for a full 2 weeks... then i notice the back part where said "Asus" it was making a clicking noise, i thought it was no big deal but then the noise got louder and it was through the whole wide area of the ASUS brand in the back
third one ... fresh from them box after installing all my apps, asked me to do a reset for an update and got stock on re-staring loop over and over ...so away to bestbuy i went AGAIN.....
last one same thing had to a reset for an update..... and i got stock on the "X" of nexus and it recycles over and over and over ....
called android the guy said calls Asus that's a hardware issue
called asus... the guy said to send it over might take up to 10 days and i have to pay for the shipping.....
at this point I'm done I'm going tomorrow to return it........sucks cuz i don't want get a samsung with all the junk the put in their tables ...nexus was the way to go, for me with the pure android experience.....i'm pretty upset with the whole deal....
any advise ?
Click to expand...
Click to collapse
Google Keyboard is not needed because you already have it. Plus this isn't the device fault, its because 4.3 Android is new. This happens every update. Some developers only allow an app to install to specific versions. 3hours battery seems low but that depends what you do. 3 hours of screen on time playing a game is normal.
The clicking noise is the camera shutter. Most cameras do this.
Update causing bootloops... Sad to say that it appears to be a bad update that is effecting everyone. Just ignore the update or flash a custom rom.
I know you are frustrated but the devices all sound like they were fine. There aren't any reports I've seen of many defective units. Just new 4.3 software pains. The Nexus devices are mostly for developers to get access to cheap hardware with the latest software. Hence why other manufactures don't upgrade until after a few revisions.
The N7 is a great tab if you can manage the buggy update. You can skip the upgrade but it will keep asking to install it.
Unless you need a tablet now, perhaps, in your case, it would be best wait a week or two until a new update drops.
Sent from my Nexus 7 using XDA Premium 4 mobile app
freeza said:
at least Samsung's quality control is better and their tablets work properly.
Click to expand...
Click to collapse
i agree with you... they may put a lot of junk but their good machines.....i have the gs4 ...no complaints in that department
Here is a fix to the x screen
Here is a fix to the x screen problem
I am not allowed to post links until my 10th post but if you go to youtube and put youtube / watch?v=jBKVAfZUFqI you will see the solution
OSCSA79 said:
Hello,
i want to share what happen to me and how sad and dissappinted i'm with the ASUS nexus 7
i went through 4 nexus 7 (2013) in less than a month and I'm done... i got the first one when they first came out, as soon as i turn it on it said the goggle keyboard was not compatible, and every other app was not compatible, end up doing a factory reset and "it work" but the battery was only lasting 3 hrs. so i went and got a new one.
second one looked like it was working fine and i had it for a full 2 weeks... then i notice the back part where said "Asus" it was making a clicking noise, i thought it was no big deal but then the noise got louder and it was through the whole wide area of the ASUS brand in the back
third one ... fresh from them box after installing all my apps, asked me to do a reset for an update and got stock on re-staring loop over and over ...so away to bestbuy i went AGAIN.....
last one same thing had to a reset for an update..... and i got stock on the "X" of nexus and it recycles over and over and over ....
called android the guy said calls Asus that's a hardware issue
called asus... the guy said to send it over might take up to 10 days and i have to pay for the shipping.....
at this point I'm done I'm going tomorrow to return it........sucks cuz i don't want get a samsung with all the junk the put in their tables ...nexus was the way to go, for me with the pure android experience.....i'm pretty upset with the whole deal....
any advise ?
Click to expand...
Click to collapse
freeza said:
at least Samsung's quality control is better and their tablets work properly.
Click to expand...
Click to collapse
I beg to differ - had to return two Note 8's recently because of horrible light bleed and dead pixels.
Sent from my Nexus 4
Typical user issue
Sent from my XT907
My suggestion would be to order another one from a different retailer. I ordered mine direct from google. I've had it for about 2 weeks now without any issues or problems.
firstresistance said:
Here is a fix to the x screen problem
I am not allowed to post links until my 10th post but if you go to youtube and put youtube / watch?v=jBKVAfZUFqI you will see the solution
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=jBKVAfZUFqI&feature=youtube_gdata_player
Good info. Not sure if that IS the fix as everyone I've talked too said a factory reset did little to solve anything.
It WILL fix a bootloop but it will not stop the random reboots that eventually cause the bootloops.
The reboots are from bad factory images. The only fix I've seen work is to reflash the stock rom that Google has posted.
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
Your adv. work like a charm ....thx u so much
Had mine for at least 3 weeks now. All is Stoll well. Was getting random reboots on stock unrooted. Now im rooted with Cm 10.2 nightlies. Life is well for this nexus 7 owner!
Sent from my Nexus 7 using xda app-developers app
ggreenwood334 said:
Had mine for at least 3 weeks now. All is Stoll well. Was getting random reboots on stock unrooted. Now im rooted with Cm 10.2 nightlies. Life is well for this nexus 7 owner!
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
is it worthy to root the nexus 7 ? your already running pure android ..... why CM if you dont mind my asking .... or is just because the problems we are having?
OSCSA79 said:
is it worthy to root the nexus 7 ? your already running pure android ..... why CM if you dont mind my asking .... or is just because the problems we are having?
Click to expand...
Click to collapse
Well pure android doesn't have root. You need root for such apps like Titanium backup and App Syncing Apps. CM is just a rom. Actually it is a very stock like rom. Its pure android much like what we have on our Nexus devices but it heavily modified by the CM team. Even though more recent builds have been closer and closer to stock apps, most are complete rewrites. They have their own Camera, Dialer, Launcher, extra settings, and Theme support.
CM uses their own special kernel and drivers. It helps when troubleshooting an issue. It works very well and a great option right now.
Sent from my Nexus 7 using XDA Premium 4 mobile app
With all the returns going on ... I'm waiting for a great deal on refurbished 2013 Nexus 7.
I bet I can make dozen people @work to jump on the deal.
Google may raise the price on 2014 Nexus to make all of us pay.
Stuck at X logo?
Just from there enter recovery holding power + volume up when the Android Guy appears with the no command press again power + volume up then wipe cache and reboot if still stuck at the X logo repeat but factory reset this time. That's what I did with mine. In my case just wiping the cache fix it.
Sent from my SPH-L710 using Tapatalk 4
Team SXTP
I have owned a Nexus 7 2nd gen for a couple months now and have just started to get random flashes of black (occurs for not even a quarter second) ...
I am wondering what causes this...
I have not damaged the Nexus in any way and bought it brand new..
I have only used CleanRom and PA ROM...
The functionality of the tablet remains great, but the flashes are very annoying ...I have tried clean installing multiple times but the flashes still happen...
Any feedback/solutions would be a big help...
Thanks
Sent from my Nexus 7 using Tapatalk 2
The whole screen?
I've noticed black lines when playing Terraria for hours but its only the background of certains areas. I chalked I up as game glitches.
I haven't seen anything outside of that.
Give us some more details.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Yes...the whole screen...
This is not a set of lines the entire screen flashes black for a millisecond....
Sent from my Nexus 7 using Tapatalk 2
sevenslugs said:
Yes...the whole screen...
This is not a set of lines the entire screen flashes black for a millisecond....
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I had that happen soon enough for a return to be viable. Do some more Google searching and you'll find people who fixed this as a hardware issue. They had to open the back and fiddle a connection. Didn't sound to hard but I just went to best buy instead.
Happy hunting, sorry I don't have a link.
Sent from my Nexus 7 using Tapatalk 4
Yea I would exchange it before it is too late. Doesn't seem that troublesome but if it got worse, or worst, disconnected entirely, it would bring bad news.
kdo23 said:
I had that happen soon enough for a return to be viable. Do some more Google searching and you'll find people who fixed this as a hardware issue. They had to open the back and fiddle a connection. Didn't sound to hard but I just went to best buy instead.
Happy hunting, sorry I don't have a link.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Could you please post the link? I am having trouble finding it on Google.
Thanks a lot..
Sent from my Nexus 7 using Tapatalk 2
player911 said:
Yea I would exchange it before it is too late. Doesn't seem that troublesome but if it got worse, or worst, disconnected entirely, it would bring bad news.
Click to expand...
Click to collapse
Its very intermittent...some days it won't do it at all and some it does it just a bit ....I bought it off eBay around the time it was first released so I'm not sure how I would go about exchanging it ....
Sent from my Nexus 7 using Tapatalk 2
i am also facing the same problem..the screen flashes for nano second...its very annoying..i read about the problem in other forum it seems to be a hardware problem..i am from india and imported it from us ...so i dont think i can resend the nexus 7 ...any help will be great..
mlovesu said:
i am also facing the same problem..the screen flashes for nano second...its very annoying..i read about the problem in other forum it seems to be a hardware problem..i am from india and imported it from us ...so i dont think i can resend the nexus 7 ...any help will be great..
Click to expand...
Click to collapse
What specific piece of hardware is causing this?
I still have this issue from time to time ..
I've notices it happens a lot less if I turn off auto brightness and manually turn brightness above 45-50 percent...
Sent from my Nexus 7 using Tapatalk now Free
sevenslugs said:
Its very intermittent...some days it won't do it at all and some it does it just a bit ....I bought it off eBay around the time it was first released so I'm not sure how I would go about exchanging it ....
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Just because you bought it off ebay doesn't mean it doesn't still carry the 1 year manufacturer warranty on the hardware. It would require you to send it in, but worth a shot.
Once you pop the back and start fiddling with hardware, you run the risk of doing enough damage where Asus will void the warranty. I think I would check with Asus first before resorting to hardware modifications.
player911 said:
Just because you bought it off ebay doesn't mean it doesn't still carry the 1 year manufacturer warranty on the hardware. It would require you to send it in, but worth a shot.
Once you pop the back and start fiddling with hardware, you run the risk of doing enough damage where Asus will void the warranty. I think I would check with Asus first before resorting to hardware modifications.
Click to expand...
Click to collapse
I should send it in to Asus you say?
What are the requirements to have it repaired/replaced under warranty as I have already rooted it with a custom rom
Sent from my Nexus 7 using Tapatalk now Free
I am really frustrated with my LG G2 because of the screen problem I encountered. The screen goes up and down, it happens when I over using the phone. I went on LG service center to reset my phone. still no luck, the problem is still there. They think its a software problem. I hope LG will release new software update on G2
To me that seems more like a hardware problem, not a software one.
Can you reproduce the problem at will?
Dude, I think you have a lemon...
Good luck!
It happened when i charged my phone with the screen is on and i always reading manga. maybe the screen is too sensitive. Yea i think this is hardware issue
I have used mine while connected and charging... Never had a problem with that.
Sent from my LG-D801 using Tapatalk
Rayan said:
I have used mine while connected and charging... Never had a problem with that.
Sent from my LG-D801 using Tapatalk
Click to expand...
Click to collapse
This
Hopefully you're still in your exchange period...swap it out
You are running it completely stock? And you've done a factory reset? If so, it sounds to me like your phone is defective. These phones are so new it should still be under warranty, right?
Just got the same problem as OP last night and I've used it only for 1 month,so now I send my phone to LG service center and they said it was a hardware problem not sure which part but will reply here soon when I got my phone back and tell you all what's the problem... :angel:
eddytheman said:
Just got the same problem as OP last night and I've used it only for 1 month,so now I send my phone to LG service center and they said it was a hardware problem not sure which part but will reply here soon when I got my phone back and tell you all what's the problem... :angel:
Click to expand...
Click to collapse
Got a similar problem. I am unsure if I want to send it back for exchange or just keep it, as there are plenty of reports of owners exchanging G2's just to get another with the same problem. Looks to me to be a software issue - at least with my G2 - as I can get past it by just turning the screen off/on.
Let us know how your G2 turns out.
billykxda said:
Got a similar problem. I am unsure if I want to send it back for exchange or just keep it, as there are plenty of reports of owners exchanging G2's just to get another with the same problem. Looks to me to be a software issue - at least with my G2 - as I can get past it by just turning the screen off/on.
Let us know how your G2 turns out.
Click to expand...
Click to collapse
I've just got ma phone back after sent it to LG service center and they said that it was a touch screen problem,so they changed touch screen + board for me without any cost coz I have a warranty...I think you should change it to a new one or tell them if you got a problem like mine
Sent from my LG-D802 using Tapatalk
eddytheman said:
I've just got ma phone back after sent it to LG service center and they said that it was a touch screen problem,so they changed touch screen + board for me without any cost coz I have a warranty...I think you should change it to a new one or tell them if you got a problem like mine
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Did this fix your issue then? Just got my G2 Sunday and its been horrible with this issue. Love the phone but this is just bad.
INCREMENTAL said:
Did this fix your issue then? Just got my G2 Sunday and its been horrible with this issue. Love the phone but this is just bad.
Click to expand...
Click to collapse
Yep everything is good now
Sent from my LG-D802 using Tapatalk
eddytheman said:
Yep everything is good now
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Thank u sir, gonna swap mine out tonight.
Sent from my VS980 4G using XDA Premium 4 mobile app
Hey Incremental...
Report back in the next few days. Would be good to hear that you've sorted things out.
-bk
billykxda said:
Hey Incremental...
Report back in the next few days. Would be good to hear that you've sorted things out.
-bk
Click to expand...
Click to collapse
Lol just swapped it out. We will see how the new one does but so far way way better. Seriously my phone was horrible. I read and read thread after threads today and my case seemed way worse then everyone else's. Like most people's was tolerable, this was intolerable. I'd say 6 out of 10 times u turned on the screen it be messed up.
I showed the best buy mobile guy and he said without a doubt there's a problem. The best place for me to show him was the app drawer, if u held ur finger on the screen it would bounce and randomly select apps, we tried the demo unit and it worked perfectly.
Ill keep u updated on how this baby does.
Sent from my VS980 4G using XDA Premium 4 mobile app
Well that didn't take long. Started setting the phone up and all was good. Started disabling the apps I don't use and after that it went berserk. I thought Hhmm maybe it's one of the apps causing it so did a factory reset and no it did right off the bat so I'm done. If it wasn't to late tonight I woulda just took it back again. Back to the Note 2.
Sent from my VS980 4G using XDA Premium 4 mobile app
INCREMENTAL said:
Well that didn't take long. Started setting the phone up and all was good. Started disabling the apps I don't use and after that it went berserk. I thought Hhmm maybe it's one of the apps causing it so did a factory reset and no it did right off the bat so I'm done. If it wasn't to late tonight I woulda just took it back again. Back to the Note 2.
Sent from my VS980 4G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yikes - sorry to hear this.
I wondered if my first G2 was worse b/c I aggressively set it up right from the start: disabling apps I don't want, installing a bunch of apps, etc. On G2 #2, I didn't do that and although I've seen this issue surface on my new G2, it has been just a couple of times.
You need to use whatever phone you get the most enjoyment out of. The G2 undeniably has a software glitch that causes this PIA issue. Too bad it didn't work out for you. Good luck with your Note.
I hope LG addresses this issue SOON!!
billykxda said:
Yikes - sorry to hear this.
I wondered if my first G2 was worse b/c I aggressively set it up right from the start: disabling apps I don't want, installing a bunch of apps, etc. On G2 #2, I didn't do that and although I've seen this issue surface on my new G2, it has been just a couple of times.
You need to use whatever phone you get the most enjoyment out of. The G2 undeniably has a software glitch that causes this PIA issue. Too bad it didn't work out for you. Good luck with your Note.
I hope LG addresses this issue SOON!!
Click to expand...
Click to collapse
Thank you, I hope it works out for you guys and they fix it. I love the phone and want it to work but it just isnt gonna happen right now. Im just gonna cancel my upgrade and I guess eat the $35 restocking fee which I think is crap but oh well.
Ill keep my eyes on the forum and may return to it if they fix the phone cause im not gonna use my upgrade right now. Besides this glitch the phonw is a beast. Good luck...
Sent from my SCH-I605 using XDA Premium 4 mobile app
This happened to a few people here in Thailand. We are posting the issues on a group in facebook.
My iPhone 4s used to bounce all over the place when plugged in to charge.
My G2 hasn't had any hardware issues at all yet. I've had it going on 7 months now. Works perfectly.
My advice is that if you get a replacement or repair and it does it again, never get another LG product again. Just like me an Apple. I'm done with them. There's a guy here who wants his old Note 2 back. I know a guy who had 3 motherboards replaced on his Note 2. The last one broke the screen as the phone was swollen. There's no way of knowing. Its just the luck of the draw with these things.
When you get a really good phone, keep it and use it until it disintegrates. As long as this G2 is fine, I won't part with it for anything.
And yes. This is a hardware issue.
thaig2 said:
This happened to a few people here in Thailand. We are posting the issues on a group in facebook.
My iPhone 4s used to bounce all over the place when plugged in to charge.
My G2 hasn't had any hardware issues at all yet. I've had it going on 7 months now. Works perfectly.
My advice is that if you get a replacement or repair and it does it again, never get another LG product again. Just like me an Apple. I'm done with them. There's a guy here who wants his old Note 2 back. I know a guy who had 3 motherboards replaced on his Note 2. The last one broke the screen as the phone was swollen. There's no way of knowing. Its just the luck of the draw with these things.
When you get a really good phone, keep it and use it until it disintegrates. As long as this G2 is fine, I won't part with it for anything.
And yes. This is a hardware issue.
Click to expand...
Click to collapse
Maybe this can be replaced by the warranty service.
bring it to the service center.. but you will handle the repair.. if your liable for the damage
Got the phone yesterday, the only thing I've done is unlock the bootloader and download all my apps. It worked perfectly fine last night, went to bed all things were great.
I woke up this morning and it was turned off which was strange, held down the power button to boot up and it gets to the home screen and immediately says "shutting down" the battery isn't dead so i'm not sure what the issue is.
I've tried turning it on with the charger plugged in and it does the same thing.
Try safe mode?
Sent from my Nexus 7
ggreenwood334 said:
Try safe mode?
Sent from my Nexus 7
Click to expand...
Click to collapse
How do I boot into that?
Going to try flashing the stock image, it'll stay booted in the bootloader so I'm thinking it can't be the battery.
Sent from my Nexus 5 using Tapatalk
Neverendingxsin said:
Got the phone yesterday, the only thing I've done is unlock the bootloader and download all my apps. It worked perfectly fine last night, went to bed all things were great.
I woke up this morning and it was turned off which was strange, held down the power button to boot up and it gets to the home screen and immediately says "shutting down" the battery isn't dead so i'm not sure what the issue is.
I've tried turning it on with the charger plugged in and it does the same thing.
Click to expand...
Click to collapse
My Nexus 5 had/has that same issue. The ceramic power button started to fail. I would have to push really hard on the power button in order to get it to stop. I hope to god this is not an issue with my 6p that is coming in the mail today.
I would send it back if its a power button issue.
dafababa said:
My Nexus 5 had/has that same issue. The ceramic power button started to fail. I would have to push really hard on the power button in order to get it to stop. I hope to god this is not an issue with my 6p that is coming in the mail today.
I would send it back if its a power button issue.
Click to expand...
Click to collapse
My nexus 5 had that issue as well but it would just constantly reboot. This just turns off mid boot and then I have to hold the power button to turn it back on. But if I boot into the bootloader it'll sit there and be just fine.
Sent from my Nexus 5 using Tapatalk
Neverendingxsin said:
My nexus 5 had that issue as well but it would just constantly reboot. This just turns off mid boot and then I have to hold the power button to turn it back on. But if I boot into the bootloader it'll sit there and be just fine.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yeah, this doesn't sound like a power button failure, more like a software issue...I would attempt a factory reset or clean flash of the MM image from Google and try again...if it happens again I would RMA it..
Pecata said:
Yeah, this doesn't sound like a power button failure, more like a software issue...I would attempt a factory reset or clean flash of the MM image from Google and try again...if it happens again I would RMA it..
Click to expand...
Click to collapse
That's my plan as soon as I get home from the gym. I really don't wanna have to RMA it and wait for them to send me another one.
Sent from my Nexus 5 using Tapatalk
Neverendingxsin said:
That's my plan as soon as I get home from the gym. I really don't wanna have to RMA it and wait for them to send me another one.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yeah, I don't blame you...keep us posted and good luck!
Sent from my Nexus 6 using Tapatalk
Pecata said:
Yeah, I don't blame you...keep us posted and good luck!
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Well I just tried flashing the MDB08K factory image and it still wouldn't fully boot up, but yet sitting here without the charger plugged in, it'll sit in the bootloader without any issues.
Downloading the MDA89D factory image and going to flash that, then relock the bootloader and basically set it back to the way it was when I got it. If it still won't boot then i'll contact google and get it resolved.
Neverendingxsin said:
Well I just tried flashing the MDB08K factory image and it still wouldn't fully boot up, but yet sitting here without the charger plugged in, it'll sit in the bootloader without any issues.
Downloading the MDA89D factory image and going to flash that, then relock the bootloader and basically set it back to the way it was when I got it. If it still won't boot then i'll contact google and get it resolved.
Click to expand...
Click to collapse
Sorry to hear...
Sent from my Nexus 6 using Tapatalk
Pecata said:
Sorry to hear...
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Yeah it's a bit of a bummer because I have no idea what's wrong with it.
Only thing I can think of at this point is the battery in some weird way is shot but even that doesn't make a lot of sense.
Decided to just call Google and tell them I want an exchange and not a normal "return it, wait for money to be refunded, and then rebuy."
Neverendingxsin said:
Yeah it's a bit of a bummer because I have no idea what's wrong with it.
Only thing I can think of at this point is the battery in some weird way is shot but even that doesn't make a lot of sense.
Decided to just call Google and tell them I want an exchange and not a normal "return it, wait for money to be refunded, and then rebuy."
Click to expand...
Click to collapse
Yeah, its a strange issue...what did Google say?
Sent from my Nexus 6 using Tapatalk
Pecata said:
Yeah, its a strange issue...what did Google say?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
The lady kept telling me "Sir you need to send the phone back, wait up to 14 days for a refund and then rebuy the device." I kindly told her that was unacceptable and I'm not waiting until the end of november to use the phone.
Neverendingxsin said:
The lady kept telling me "Sir you need to send the phone back, wait up to 14 days for a refund and then rebuy the device." I kindly told her that was unacceptable and I'm not waiting until the end of november to use the phone.
Click to expand...
Click to collapse
Omg, that is terrible! I have read that people are getting replacements withing a day or two...you should call back and speak with a supervisor or something
Sent from my Nexus 6 using Tapatalk
So I'm having the same problem, I wonder if it's because I'm on the old firmware.
Sent from my Nexus 6P using Tapatalk
2swizzle said:
So I'm having the same problem, I wonder if it's because I'm on the old firmware.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Did you unlock the bootloader ? Root or install a recovery ? Just wondering if that is the cause or a hardware issue that has nothing to do with unlocking the bootloader ?
Pecata said:
Omg, that is terrible! I have read that people are getting replacements withing a day or two...you should call back and speak with a supervisor or something
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
I called back and talked to another guy, he went through troubleshooting steps and said I qualified for a replacement. I made it very clear that I didn't want a refurbished device and expected a brand new device and he said I would be getting a brand new one. I also told him if i got a refurb that i'd just send it back as a return and buy a new phone.
But it's an advanced replacement, said I was one of the first people calling in that needed a replacement device so that's good news I guess.
2swizzle said:
So I'm having the same problem, I wonder if it's because I'm on the old firmware.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I was on the newest firmware when the issue first came up.
cynkrzy said:
Did you unlock the bootloader ? Root or install a recovery ? Just wondering if that is the cause or a hardware issue that has nothing to do with unlocking the bootloader ?
Click to expand...
Click to collapse
Only thing I had done was unlock the bootloader, but I even relocked the bootloader and had the same issue.
Neverendingxsin said:
I called back and talked to another guy, he went through troubleshooting steps and said I qualified for a replacement. I made it very clear that I didn't want a refurbished device and expected a brand new device and he said I would be getting a brand new one. I also told him if i got a refurb that i'd just send it back as a return and buy a new phone.
But it's an advanced replacement, said I was one of the first people calling in that needed a replacement device so that's good news I guess.
Click to expand...
Click to collapse
Good to hear! I hope the new one has 0 issues.
Sent from my Nexus 6 using Tapatalk
cynkrzy said:
Did you unlock the bootloader ? Root or install a recovery ? Just wondering if that is the cause or a hardware issue that has nothing to do with unlocking the bootloader ?
Click to expand...
Click to collapse
The only thing I've done is unlock bootloader. I have not rooted or attempt to root
Sent from my Nexus 6P using Tapatalk