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Hi guys,
ive had my exec for about 2 weeks now. In the last week it has started to randomly loose network signal. It keeps searching till you either soft reset it or turn flight mode on and off. It will find a signal in about 10 seconds after that.
Is this there a 'dont keep loosing signal' setting that im missing?!
Mine does the same thing - annoying as hell! Not worked it out yet.
Are you talking about telephone or GPRS signal ( U or G )
Phone signal
everything! it looses all signal.
I called o2 and they want me to go into an 02 shop for them to have a look at it before they give me a replacement
The are all 'handset trained' apparently.
I also called o2 a week ago stating the same problem, They gave me a refferance number and said they will look into it, But of corse 1 week later they have not called me, So this afternoon i will find the referance number and give them a call.
I will post ther Bollox answer on here tonight
John
Same problem here with a MDA Pro. I ahve noticed that this happens when I am roaming in Germany as well. Very anoying. That and the thing freezing in a call and needing a re-set. This is my second one as the first one the screen portion became loose, happened on the one before as well.
I have the same problem althoughmine will refind the signal after about a minute. It seems to disappear whenever I ask thephoneto do something new (open a program etc).
I finally persauded T-Mobile to exchange mine so I'm getting a new one delivered tomorrow.
I'll let you know if that fixes it!
Andy
My XDA2 used to lose its ability to communicate if I was out of a signal area for more than 15 minutes, but I haven't had it happen yet with the Exec. A soft reset or Flight Mode on/off cycle would fix it.
It is frustrating but didn't happen often.
Well i phoned o2 and they said there was still no answer and that no one else had complainded about this, So i told them of this forum......
As per the last post i have also had this on a 2 and 2i, and i gree if its out of servie for a few mins its seems to give up looking for service until you reset.
mine has done it overnight befor, i looked befor going to bed and it had just the 3 dots flashing where the aerial should be. the next morning it was still the same, quick soft rest and into full service, thats when i first rang o2
John
I've had this on all my XDAs in the past, and seems to continue with the Exec.
Very annoying, but not sure what can be done about it.
Ant
guys,
wait for a rom upgrade from o2, ( with new radio rom)
that should solve the problem.
happens with xda, xda2, skipped xda2-i and xda2-s,
and now it's back.. :roll:
Hi Guys, I have been having this problem for weeks with my MDA Pro. I convinced myself it wasn't the phone and that it was T-Mobiles Network. In desperation last night I spoke to T-Mobile about the problem. They told me it was a faulty phone and that I would have to contact the supplier of the phone and ask them to replace it. I tried to explain others had the problem and that I wasn't happy to have to send my phone off and wait for a replacement. But no avail. So I sat down at home and looked at the settings. I think I might of cured it! Maybe it is a fluke but by clicking the signal meter and going to settings, then changing network selection to manual it has stopped hunting when it loses signal and quickly re-picks it up. HNope this helps others.
Giles.
abarthsmart said:
changing network selection to manual it has stopped hunting when it loses signal and quickly re-picks it up. HNope this helps others.
Giles.
Click to expand...
Click to collapse
Defenitely...that did it.
I had the same in Holland with KPN: while switched to manual no more problems.
In Romania however, where I also have UMTS, I had to switch it back (or it switched itselve back, after changing SIM card, I don't remember) to AUTO.
There it switches from GPRS to UMTS if UMTS signal is OK.
Huib
Ok, i have the same problem. Have GPRS Always on set in registry and 10 minutes ago, my MDA Pro lost GPRS connection. It trys to reconnect all the time. But no Connection can be build up. After Flight Mode and back, i get a connection immediately. But on start of MSN Messenger, it loses the connection again and does the same loop like before. Only a softreset brings my connection back to live.
Looks like a ROM issue. Maybe GSM or CE.
I am delighted to say that my replacement MDA Pro seems much more stable in the signal department. Although I still loose signal ocaasionally, I no beleive that is due to poor signal area and not the phone...
If you phone isloosing and reconnecting all the time then like mine it is probably faulty! Hopefully the ROM upgrades will sort out the last few issues I'm having!!
I love this phone!!
Same problem with JASJAR
People still have this problem? i'm using radio 1.03.01. When i used the original firmware, the phone part would lock up (Would get the busy - wait 15 seconds and try again, but it would never clear - had to soft reset)
With the 1.03.01 radio, i still get disconnected, but it'll find the signal again after a few retries - which is very bad! I rely on the phone at work, and people can't get through when it's disconnected. I have full signal strength (4 bars) so it's a software/hardware problem.
It looks like maybe it happens more frequently when charging or activesync'ing, than when it's disconnected from usb.
Can anyone confirm having the same problem, and it getting better or FIXED with the new radio firmware? If not, i'm going to have to return it.
Michael
I am using radio version 1.04.02 on the O2 exec, although i use a Vodafone SIM (supplied by work!). Mine suffers from the same problem, mainly at home, which is a very odd signal area for Vodafone. I can go from no signal to full signal to none again, and yes, sometimes it drops completely and needs a soft reset - bingo! full signal again.
Switching the network type from auto to GSM does seem to make the unit a little happier, but i need to use WCDMA when possible, so i leave mine on auto and live with the dropouts!
Lets hope the next rom fixes the problem.
Cheers
Paul
I have the same problem with my XDA and O2. a soft reset nor a full reset have been able to fix the problem. :roll: is the new rom version available as yet?
Hello,
First of all, my name is Stephen Hoogendijk. Im new to the forums, i signed up because i have a problem with my phone and i was hoping to get an answer here.
The problem is as follows:
Often i dont have any reception, when another phone does, the problem started a few days ago and i dont know what the problem is. SOmetimes i do have reception, and another moment i dont. And te problems mostly occurs when im home or near my home. When im at school or work, i dont seem to have this problem. When i dont have reception, i cant call, cant sms and cannot be called.
Sometimes my phone tells me that i have reception, but i still can't call.
Can anyone tell me how i can try to fix this problem?
Greetings, Stephen
Looks like your HOME has bad coverage!
Even though other phones seem to pick up a signal, it does not really mean they do! I have a bad coverage at home too and sometimes my Hermes shows NO SERVICE. A Sony Ericsson 710i shows good reception but as soon as I try to place a call I either have a bad connection or it drops the call. This tells me that my SE 710i's network status indication does not work properly!
thats pretty strange because the problem occured three days ago...
Hi, I have unlocked my Nike and have put in a new 3G O2 SIM card. But it says No Service and has no signal at all... The card has been activated so it's not that, and I can get signal on the O2 SIM when I put it in a different phone in the same location...
Please help!
PS. Sorry if this is in the wrong section and should be in the Nike one.
this is an acceptable section for this post.
try running the network wizard for your phone.
By that, do you mean going to Settings - Phone - Network - Find Network?
Because if so, I've tried it and it just says "Current Network - Searching..." for ages and ages then eventually goes to No Service IIRC. I'm doing it again now...
Also, when I do find it (when I've turned 3G on in the Comm Manager) it goes to 3G O2-UK (which is what I want) but then has no signal, then it goes to just O2-UK and no signal.
network wizard is an actual application that will set the correct specifications for you. Try searching the forums for it.
I have searched for it, I downloaded it, I ran it and restarted my HTC Touch Dual like it said... And I get "No Service"...
Please help?
Now it says "Denied, Searching..." sometimes, then says "No Service". Or occasionally it says "O2-UK" but has no signal and when I try and ring it off my house phone it goes straight to voicemail.
I think I may have got it to work. I think the Network Wizard may have sorted it out, just took a while to work.
Unfortunately though, the signal is still weak. Any way I can improve my signal?
Now today I managed to get the signal to FOUR bars, but that was for only about a minute. Now, I am finding it hard to even find service, especially when I turn my phone on.
I've also noticed that if I push the Network to GSM it goes to "No Service" for quite a while!
Please help people, how can I get this to work wherever I go? It seems that sometimes it only works when it's plugged into the laptop via USB cable... I'm a noob.
well try flashing a new radio and see if that fixes it
You'll have to walk me through it man, I'm a complete noob. I don't even know what that means tbh.
With a load of help from ScouseMartin I've managed to get it working but with extremely bad signal/reception. I lose all service most of the time when I'm on the move but after being in the same place for a while the signal manages to get back to about 2 bars... Sometimes is goes full or 4 bars but still calls drop after about a minute or so. About half of the time people can only get through to me, the rest it goes straight to voicemail. Texting is generally okay although sometimes I do receive texts quite a while after they were sent...
Scouse Martin believes that it must be the antenna inside the phone because when I try an Orange SIM in the same phone I get the same situation.
So, I have purchased a T5 screwdriver but now I need a Philips #0, I cannot find any in any shop so can anyone point me towards one (in the UK please) for a couple of quid?
Thanks in advance.
Not the answer. Anyone else have any suggestions?
Well, seems I've stumped. I am selling this phone for £120 ONO with TomTom 6 on the 1GB MicroSD card. I put the teal Manilla2D UI on it.
Anyone interested in it, to fix or for spare parts can find it here: http://manchester.gumtree.com/manchester/39/28860039.html
I sold if, it anyone cares, for £91.02.
Hi everyone, my HD2 just stopped working with no signal at all.and shows a exclamation all the time, sim cards are no problem. i've updated the phone with official sw, still have this problem at the beginning.
has the phone been blacklisted?
is the phone turned on in wireless mode in settings? ( ya never no)
is it still under warranty?
My HD2 has done the exact same thing, just shows an !
it doesnt even try to find a signal.
phone was a tmobile UK version, which was unlocked to use any network.
the problem has literly just happened today.
have tried different offical roms, and different sim cards.
sebstermw said:
My HD2 has done the exact same thing, just shows an !
it doesnt even try to find a signal.
phone was a tmobile UK version, which was unlocked to use any network.
the problem has literly just happened today.
have tried different offical roms, and different sim cards.
Click to expand...
Click to collapse
Just phoned my provider in regards to my phone, quoted the emei and have been told the phone is blacklisted.
they are sending a request to have it unbarred. will post the outcome.
I have had this happen alot with Vodaphone UK. This is a brand new number so doubt it has been black listed.
I can get this working my turning the phone to airplane mode then back to phone mode, this most of the time makes the phone look for a signal.
Usually happens to me when there is no signal like in a tunnel, the phone does not seem to try looking for the network until you force it to.
This is possibly a fault with the timeout of the HTC HD2. Could be once it tries to connect when out of signal the device gives up after a number of attemtps.
Does anyone know?t
paul211b said:
I have had this happen alot with Vodaphone UK. This is a brand new number so doubt it has been black listed.
I can get this working my turning the phone to airplane mode then back to phone mode, this most of the time makes the phone look for a signal.
Usually happens to me when there is no signal like in a tunnel, the phone does not seem to try looking for the network until you force it to.
Click to expand...
Click to collapse
I was searching before posting for just this problem.
It is really irritating me. The phone can jump from deciding there is no signal to sometimes even going to full-bar "H"!
I hav currently resorted to turning off 3G as at least that way I am eliminating the idiocy of it prefering 0/1 bar of "H" vs near full non-3G reception for calls.
Even so at times it will just sit there for ages having dropped a signal with the exclamation showing and then jump back to life [in the same place] with good reception.
I am also on Voda UK
Mine has done that twice, in 4 months. 1 time phone was turned off inside connections, no idea how? 2nd time I just shut off, & back on, signal was back, hasn't happened in months now?
so does anyone have a solution to this problem?
I've checked with my service provider and my phone is not blacklisted...
My SIM card seems fine and everything else seems fine, except it keeps giving me the exclamation mark.. most of the time i notice it's when i get out of the lift (but that could be because that's when i usually check my phone before I put it on my desk).
There are many occasions (probably 5+ times/day) where I turn my phone on (ie, off standby) after it's been sitting on my desk for an hour or so to check calls, etc and there is that dreaded exclamation mark.
I know the area around my desk does have a signal because the guy next to me on the same network has a strong 3G and 2G signal.
Sometimes going to Comms to turn airplane mode on and off to force it to look for a signal works, but sometimes it doesnt.
I've tried soft-resetting, hard-resetting, using different radios, different ROMs, etc and still no good.
Funny thing is, it's only been happening over the past 2-3 weeks.. and I'm not sure what triggered it.
It's really starting to frustrate the crap outta me and friends have been asking why they can't get through...
Any help would be appreciated.. . I'm trying to avoid sending it to the HTC service centre if I can because they're slooooow and the stories I've read about my local centre are pretty bad (when I had my HTC diamond).
Solved:upgrade your rom everything gonna b in place
Upgrade to what?
I am having the same problem, for a hile now. Been fiddling with phone settings parameters, trying to see the effect. One particular combination so far seems to work. Try this: Comm manager --> Phone --> Tap Change Phone settings --> Menu --> Advanced network --> GPRS --> select CHAP authentication --> then CSD Line Type --> select Data rate 9600(v.110). Then OK, Back, and Done with the Comm manager. Observe if the network pickup performance (switching from non-existent H or 3G to E or G) works better for you after that. It does better for me, so far.
I'm having the same problem - NO SIGNAL
Any solution?
i recently discovered that for my problem, it was to do with the earphones. Not sure why, but it only seems to happen to me not long after i plug or unplug the earphones.
I usually have my HD2 on my desk with the music going while I work, but every hour or so, I unplug the earphones and take my phone by itself out with me for a cigarette.. then I come back and plug the earphones back in.
Often when I'm about to head downstairs, I turn on the screen while the music is still going and i see the "!"... as soon as I unplug the earphones, the bars indicating reception comes back straightaway!
Not sure if it's a coincidence or whether it really does have something to do with the earphone/earphone jack.
Since I upgraded to the Vodafone rom on the htc website I have not had this problem
htc hd2 no signal
i having a hard time with my htc hd2 its been a week that i dont get a signal and my phone dont recognize my sim..i read a lot of suggestion and help here in forum but all of them did'nt work...
please help i had htc hd2 been brought here in italy.im using wind operator.
Please somebody help!!
Manila Version: 2.5.20153712.0
Rom Version: Energy Rom
Radio Version: 2.07.50.27_2
paul211b said:
Since I upgraded to the Vodafone rom on the htc website I have not had this problem
Click to expand...
Click to collapse
I have just bitten the bullet and accepted the phone is crap at swithing between 2G and 3G signal so turn off 3G in a couple of locations when I know I get this problem [home - I can use WIFI] and my office.
HTC would not be drawn at all on un updated Radio and this problem being "fixed" in USA ROMs
Fixed
the very easy fix is to do this :
settings _ personal _ phone _ network then make network selection to manual ,, then choose ur provider,,, then u will have signal,, after that u can turn it back to automatic
100% working
Thanks a "fix" not a solution.
Rather silly to have to jump through hoops to make a mobile phone recognise available reception
Have the same problem
I have the same problem now, any solution for that?
About few weeks ago my Htc Tattoo signal become to be very bad or sometimes full gone. Tried to flash different ROMs, insert different SIM cards, but nothing changes, signal is bad too. When i bought the phone, signal was perfect, becouse I live in a center of the city. So, please, maybe anyone know what the hell is wrong with my phone?
I heard, that it is possibility to reinstall something radio rom. Said, that can fix the problem, but where should i find it?
I have the same problem here. At the time i use the original HTC ROM my phone was connected with 3G and/or HSDPA, but now with fyodor i have the problem that the best connection is 3G.
I don't know how to solve the problem - maybe it is only a display error...?
Is there a application with wich i can test (or see - that is better) how the phone is connecten (GPRS, 3G, HSDPA...)?
kind regards
srkonus
Please, I really need your help. If I took the phone to the guarantee service, they just reinstall roms or something, and nothing changes. I tried to download one radio rom from there http://developer.htc.com/google-io-device.html#s4 but when I am trying to flash it, the error appears and says, flashing aborted. I am using Amon RA racovery if that means something. So, maybe now you can help me?
Try to change your network only to GSM instead of GSM/WCDMA.
I tried that... I tried every option, which is associated with connection.
I have the same problem...
Here the thread
http://forum.xda-developers.com/showthread.php?t=646971
Htc Tattoo is a very very bad phone...
Yea, I've seen this. After a week about, when I return from the trip, I will took my phone to service. They wrote me that, if it is held more than a month, phone should be replaced with the new one.
I brought Tattoo as a birthday gift for my gf,now it bacome the excuse of being late when we date......because she said she can not call me on time. and I never help her solved the problem.(both of us major is telecommunication in the university,what a joke.)
anyway I read the above and other topics.
and try to
1 turn to 'only gsm',
2 manully select oprator, there appears two local oprators, but no radio button on the UI, I'm not sure if it means selected. (do this at where signal is strong)
3 I try to turn on/off 'fly mode' at somewhere no signal.
4 flash other later roms.
no use at all.
on my table signal none. at the window signal full.
but it just 2m between.
my new wildfire and O2 mda is OK on the table, 80% signal.
I like HTC,I just don't sell it as 2ed hand,(half price now......)
I heard flash the Radio can make it better or solved, any one know the details?