Database Users

[Q] cannot download from play store

Hi, Yesterday my play store updated, and now I'm unable to download apps from the play store. I get a message stating that "_____ could not be downloaded due to an error. (Error retrieving information from server. [RPC:S-5:AEC-0])" I have tried wiping cache and dalvik, and fix permissions. Does anyone have another idea for a solution? Also not sure if this is important or not, but running latest PA, with franco r121. I dont think it's kernel related though, I had the problem on trinity 113b as well. Any help would be greatly appreciated.
Edit: Solved

chrisbo4 said:
Hi, Yesterday my play store updated, and now I'm unable to download apps from the play store. I get a message stating that "_____ could not be downloaded due to an error. (Error retrieving information from server. [RPC:S-5:AEC-0])" I have tried wiping cache and dalvik, and fix permissions. Does anyone have another idea for a solution? Also not sure if this is important or not, but running latest PA, with franco r121. I dont think it's kernel related though, I had the problem on trinity 113b as well. Any help would be greatly appreciated.
Edit: Solved
Click to expand...
Click to collapse
Clear data in Play Store and in Google Framework Services, Reboot, and you should be good to go

Thank you it worked!

Play Store Crahes after OTA 4.3

Hi!
I've recently updated my rooted nexus 4, everything went ok, but now I can not open google play.
I have tried just about anything:
1. Clearing the cached data from google play app and and google play services.
2. Deleting the google account and re-adding it.
3. I have tried even to factory reset the device but this didn't help.
4. Verifying that Download Manager is enabled.
5. Uninstalling google play update through app management.
The crash report on java.lang.ClassNotFoundException and the cause is: Didn't find class "com.google.finsky.FinskyApp" on path...
Also whenever I try to get into recovery I get "No Command" error.
Please help me, I'm kind of lost here especially after I did a factory reset.
Thanks!

Google Play services & error 491

Hey guys, I updated my stock 4.4.4 N910H today to a 5.0.1 deodexed stock ROM, and my Google Play store can't download or update any apps. When hitting the update or install button, a pop-up says error 491. I've checked everywhere for solutions, and I tried doing the whole force-closing and clearing data and rebooting and removing Google account and wiping Dalvik, all of that. However, the problem persists. I even manually updated Google Play services and the Play Store through .apks.
Any help would be greatly appreciated. Thanks!

Google Play Error 490?

I've got an A2017U running B25 with Magisk 13 beta on it, but now I've run into this odd problem - I can't install or update any apps on the Google Play store over 4G (T-Mobile) - it just returns the following error in a pop up:
"*App Name*" can't be updated. Try again, and if the problem continues, get help troubleshooting. (Error code: 490)
Wi-Fi works fine. I've tried clearing the cache for Google Play store, the Download Manager, and clearing the Dalvik/Cache partition, but nothing's worked. Anyone got an clue on how to fix this?

lukanite said:
I've got an A2017U running B25 with Magisk 13 beta on it, but now I've run into this odd problem - I can't install or update any apps on the Google Play store over 4G (T-Mobile) - it just returns the following error in a pop up:
"*App Name*" can't be updated. Try again, and if the problem continues, get help troubleshooting. (Error code: 490)
Wi-Fi works fine. I've tried clearing the cache for Google Play store, the Download Manager, and clearing the Dalvik/Cache partition, but nothing's worked. Anyone got an clue on how to fix this?
Click to expand...
Click to collapse
Check background data for download manager and play store it's disabled then turn on... This is the main cause of error if it helps then thanks me or contact Google team from playstore through chat or voice they will sort out.

Laleka said:
Check background data for download manager and play store it's disabled then turn on... This is the main cause of error if it helps then thanks me or contact Google team from playstore through chat or voice they will sort out.
Click to expand...
Click to collapse
Hey, thanks for the suggestion. I was actually able to download one app immediately after toggling it for the first time, but then it stopped working again. Sometimes, clearing the cache seems to have a similar result.
What's weird is that it has no problem downloading when connected to a VPN or WiFi, it's just an issue when on the bare cellular connection.

google apps won't open

Hello
new here and i cant find the solution so thats why im here.
Yesterday my phone updated and now any google app wont open. I already tried one solution from internet which is clearing cache and data for google play. I have also restart my device but nothing. Please help, i don't know what to do.

klemch94 said:
Hello
new here and i cant find the solution so thats why im here.
Yesterday my phone updated and now any google app wont open. I already tried one solution from internet which is clearing cache and data for google play. I have also restart my device but nothing. Please help, i don't know what to do.
Click to expand...
Click to collapse
All Google apps? Does the play store work?
Play may have got stuck on an update. Try clearing cache and data for both services and store (or try one before the other perhaps - can't recall which one usually fixes it) then uninstall. It should just roll you back to the version that shipped with the phone. Reboot if necessary. Then try to launch play store and update your apps. It should update to the latest version without a problem and solve any issue you may have.
If that fails, I guess you can try sideloading the latest version from APKmirror.