Google Play Error 490? - ZTE Axon 7 Questions & Answers

I've got an A2017U running B25 with Magisk 13 beta on it, but now I've run into this odd problem - I can't install or update any apps on the Google Play store over 4G (T-Mobile) - it just returns the following error in a pop up:
"*App Name*" can't be updated. Try again, and if the problem continues, get help troubleshooting. (Error code: 490)
Wi-Fi works fine. I've tried clearing the cache for Google Play store, the Download Manager, and clearing the Dalvik/Cache partition, but nothing's worked. Anyone got an clue on how to fix this?

lukanite said:
I've got an A2017U running B25 with Magisk 13 beta on it, but now I've run into this odd problem - I can't install or update any apps on the Google Play store over 4G (T-Mobile) - it just returns the following error in a pop up:
"*App Name*" can't be updated. Try again, and if the problem continues, get help troubleshooting. (Error code: 490)
Wi-Fi works fine. I've tried clearing the cache for Google Play store, the Download Manager, and clearing the Dalvik/Cache partition, but nothing's worked. Anyone got an clue on how to fix this?
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Check background data for download manager and play store it's disabled then turn on... This is the main cause of error if it helps then thanks me or contact Google team from playstore through chat or voice they will sort out.

Laleka said:
Check background data for download manager and play store it's disabled then turn on... This is the main cause of error if it helps then thanks me or contact Google team from playstore through chat or voice they will sort out.
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Click to collapse
Hey, thanks for the suggestion. I was actually able to download one app immediately after toggling it for the first time, but then it stopped working again. Sometimes, clearing the cache seems to have a similar result.
What's weird is that it has no problem downloading when connected to a VPN or WiFi, it's just an issue when on the bare cellular connection.

Related

com.google.process.gapps Has Stopped

com.google.process.gapps keeps saying it has stopped. I flashed some gapps from goo manager because the play store kept crashing whenever I opened it and I thought it would fix the problem. Ive tried everything from clearing all the cash, clearing the data from all google apps... Nothing worked. It also seems to be a problem the network connection as the wifi bars are gray but not blue. I am able to load pages in chrome but for some reason the play store doesn't connect to the Internet. Help please !!!
michaelsp9 said:
com.google.process.gapps keeps saying it has stopped. I flashed some gapps from goo manager because the play store kept crashing whenever I opened it and I thought it would fix the problem. Ive tried everything from clearing all the cash, clearing the data from all google apps... Nothing worked. It also seems to be a problem the network connection as the wifi bars are gray but not blue. I am able to load pages in chrome but for some reason the play store doesn't connect to the Internet. Help please !!!
Click to expand...
Click to collapse
I presume you use a custom rom, the best thing to do a full wipe and reflash the rom and gapps.
gee2012 said:
I presume you use a custom rom, the best thing to do a full wipe and reflash the rom and gapps.
Click to expand...
Click to collapse
I figured out that GooManager gave me gapps for 4.2.1 so the process issue was fixed when I manually flashed and found gapps for 4.2.2 . Google play still continued to crash whenever I opened it so I went into the settings and uninstalled updates, that seems to also be fixed now but sadly I cannot use the nicer play store
michaelsp9 said:
I figured out that GooManager gave me gapps for 4.2.1 so the process issue was fixed when I manually flashed and found gapps for 4.2.2 . Google play still continued to crash whenever I opened it so I went into the settings and uninstalled updates, that seems to also be fixed now but sadly I cannot use the nicer play store
Click to expand...
Click to collapse
Start over man.. just that simple and flash the right stuff... Also all you had to do was clear cache and data from Google Play...

Unable to update google maps.

Hi all.
For some reason I am unable to update to the latest version of Google Maps. The play store has notified me there's an update but every time I try updating it fails with the message "Update for Maps could not be downloaded due to an error. (Error while retrieving information from server. [RPC:S-5:APC-0])". I've tried rebooting, clearing the play store and map caches and tried downloading over wifi and mobile data but still get the same issue. I'm on 4.3 stock.
Does anyone know a fix for this?
Thanks.
Rik.
aindow said:
Hi all.
For some reason I am unable to update to the latest version of Google Maps. The play store has notified me there's an update but every time I try updating it fails with the message "Update for Maps could not be downloaded due to an error. (Error while retrieving information from server. [RPC:S-5:APC-0])". I've tried rebooting, clearing the play store and map caches and tried downloading over wifi and mobile data but still get the same issue. I'm on 4.3 stock.
Does anyone know a fix for this?
Thanks.
Rik.
Click to expand...
Click to collapse
Remove and add your google account. You probably get this message because you cleared the Google Services Framework cache.
almostinsane said:
Remove and add your google account. You probably get this message because you cleared the Google Services Framework cache.
Click to expand...
Click to collapse
I've never experienced this before but that fixed it.
Thanks.
Rik.

Nexus 6P on NRD90U wont download/install anything on mobile data.

As the title says, my phone wont download any files nor download/install apps through the play store. I tried clearing cache and data from downloads and play store, and from recovery, nothing helps.. Did anyone else have this issue? (works fine on wi-fi, also clean install-flashed the latest image from google, also had this on the last beta preview NRD80M).
semirr said:
As the title says, my phone wont download any files nor download/install apps through the play store. I tried clearing cache and data from downloads and play store, and from recovery, nothing helps.. Did anyone else have this issue? (works fine on wi-fi, also clean install-flashed the latest image from google, also had this on the last beta preview NRD80M).
Click to expand...
Click to collapse
I had the same problem. My problem was causes by the app "Block This! 2.1". This is an advertisement-blokker.
After closing this app all went fine.
Do you have an ad-blokker, may-be?
Timmy_01 said:
I had the same problem. My problem was causes by the app "Block This! 2.1". This is an advertisement-blokker.
After closing this app all went fine.
Do you have an ad-blokker, may-be?
Click to expand...
Click to collapse
After reading your reply, even though i know i don't have any suspicious apps, i rebooted my phone into safe mode, the issue still persists.. I think it has something to do with me not selecting "Set up as new device" when i first booted my phone after the flash, maybe something from my old backup corrupted the download process, i guess i have to do another factory reset and set it up as a new device... :'(

google apps won't open

Hello
new here and i cant find the solution so thats why im here.
Yesterday my phone updated and now any google app wont open. I already tried one solution from internet which is clearing cache and data for google play. I have also restart my device but nothing. Please help, i don't know what to do.
klemch94 said:
Hello
new here and i cant find the solution so thats why im here.
Yesterday my phone updated and now any google app wont open. I already tried one solution from internet which is clearing cache and data for google play. I have also restart my device but nothing. Please help, i don't know what to do.
Click to expand...
Click to collapse
All Google apps? Does the play store work?
Play may have got stuck on an update. Try clearing cache and data for both services and store (or try one before the other perhaps - can't recall which one usually fixes it) then uninstall. It should just roll you back to the version that shipped with the phone. Reboot if necessary. Then try to launch play store and update your apps. It should update to the latest version without a problem and solve any issue you may have.
If that fails, I guess you can try sideloading the latest version from APKmirror.

Repeated Google Play Download Issues - Download Pending

Almost every day I need to clear cache and data in the play store app in order to get apps and updates to download. Sometimes, such as now, even multiple clears of data does not fix the issue.
Can someone please recommend some kind of a fix or workaround? It's incredibly frustrating. I am on 9.0.12 rooted.
Have you tried updating to latest play store from apkmirror? Might solve the issue.
reppi said:
Have you tried updating to latest play store from apkmirror? Might solve the issue.
Click to expand...
Click to collapse
I guess I haven't tried that. It's been going on for quite a long time. I did manually update Google Play Services though. I will try the Play Store.
No luck installing Another play store either.
After restarting the phone the apps needing update started installing. Didn't clear data this time. Very strange.
I just noticed I was having this issue today. I turned off WiFi and the updates started. I'm trying to figure out why.
Edit: It seems to have resolved itself without me doing anything.
This issue is still going on, even after the Play Store updated to the newest version. I have tried everything at this point. Next step is to set the phone on fire I guess.
I have the exact same issue.
Check your Installed tab. I bet there is an app pending for download but not showing under Update tab. Stop it by clicking the cross icon beside it. All apps under Update tab will start downloading and installing.
Sent from my ONEPLUS 6T using Tapatalk
I'm having the same issue. I did a clean install, and I was able to install all apps without issue.
A few hours later, couldn't download new apps. They would be stuck on "downloading".
If I reboot, one app will install, but all others won't. I have to reboot again, and another will download.
Have tried all the usual tricks (play store /services cache and data, download manager), but nothing seems to work.
I'm on 9.0.14. it happens with stock or custom kernels, over 4g or wifi.
EDIT: sometimes an app will start to download and get stuck at x KB or MB. Again only a reboot will solve it.
It happens to me not when I flash the international rom but when I root any firmware. I have the T-Mobile version and it works very fast but after I root it I get the pending when downloading anything from the play store.

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