Power Button - Nexus 4 Q&A, Help & Troubleshooting

Lately there is some issue with the Power Button of my Nexus 4..It requires a little more force to press.It was not like that while on 4.2.2...Issue started to show up after i flashed 4.3 Factory image..I know that the software is okay but suddenly what happened to the power button.I can hear the click sound but it wont work.When i press a little harder,it works then. Sometimes it works with normal force & sometimes it needs a little more force..Strange behaviour

Did you forget to flash the hardware.img? That's a common issue, a lot of people experienced this because they forgot to flash the hardware.img after upgrading to 4.3
Sent from my Nexus 4 using xda app-developers app

hardware.img
There was no such file in the factory Image..Now what is this?..Really i have no idea about it

Okay i have now moved back to 4.2.2 & there is no such issue there..Screen locks/unlocks fine..Power Button works normally.Why it gives me issues in 4.3...This thing is beyond my knowledge :crying:

I have this issue exactly , however I didn't flash the factory image , I just updated it via OTA.
I thought I may dropped the phone !!!!

mm_farahat said:
I have this issue exactly , however I didn't flash the factory image , I just updated it via OTA.
I thought I may dropped the phone !!!!
Click to expand...
Click to collapse
Someone here said that we have to flash hardware.img file..It's because of that we are having this issue..Now what is this hardware.img..
Even Google dont know what this .img file really is

I've been having this same issue since the 4.3 update. Occasionally when pressing the power button to lock, it acts like I pressed it twice going off and back on. I've searched and noticed a lot of other members are experiencing the same issue. I'm on stock 4.3 flashed from the factory image. Even flashed back to 4.2.2 for a couple of days to see if it would happen and it does not. Definitely a 4.3 issue (for some).

d_phekt said:
I've been having this same issue since the 4.3 update. Occasionally when pressing the power button to lock, it acts like I pressed it twice going off and back on. I've searched and noticed a lot of other members are experiencing the same issue. I'm on stock 4.3 flashed from the factory image. Even flashed back to 4.2.2 for a couple of days to see if it would happen and it does not. Definitely a 4.3 issue (for some).
Click to expand...
Click to collapse
Exactly the same issue here.When i press button to lock the device.Screen goes off but then instantly turns on again.It's like i pressed it 2 times.Sometimes i have to press power button harder to make it do the job.It all started after i flashed factory image.
@aanonymoushuman:I still am searching on google what really hardware.img file is..Dude common reply already

I think I have the same issue after the latest minor OTA update the week before.
The 1/4 chance that screen turns on after power button pressed about 2 seconds longer than normal.
I flashed a customer ROM based on CM10, Same issue !
but my one is not subject to applying different amount of force, in fact i think it has nothing to do with the hardware itself. never had any issue with 4.2.2

I assume hardware.img is the hardware update that adds the new nubs to your phone, among other things. Too bad it's a joke.
But seriously, your power button is probably breaking or broken. It happened to me. How do you know if this is happening to you? Don't worry, it will get worse.

Related

Back button pressing itself now.

Hey guys, im on my pc, and im literally watching my phone press the return button really quickly, constantly for a few seconds at a time. I know theres a topic about the back button but im not sure if its the same issue, im running Cm7 with Honity, and I dunno what to do, ill be using my phone and suddenly it will spaz out and continuously hit back until were on home, then just keep pressing it!
I am running stock, unrooted 2.3.2. I also occasionally have this issue. I have not really been able to reliably reproduce this issue. Sometimes it happens middle of the day, sometimes towards the end of the night after the phone has been in use all day. Other times I can go days without having an issue. I had chalked it up to a quirk of my phone, but it is nice to see other people having the issue too.
Hopefully it is a firmware/software error and not something physically wrong with the phone. I would have to have to send it in for repairs.
i tightened the 6 screws on the back of the phone and i stopped having that issue. try and see if it will work for you
Yeh your not alone.
I have done a factory reset and not experienced the issue as of yet, its been 2 days, however if it should happen again i will try tightening the screws a bit.
Back button issue
There are a few longer threads in this forum about the back button issue on the Nexus S -- for some people the back button doesn't work at all, and for others it turns on all by itself. There were a few replies from a Google employee (ryguy) who said it would be fixed in an upcoming OTA update, etc. but some reported having problems AFTER getting 2.3.2 when the problem didn't exist before. There are also other reports of tightening the screws on the back of the phone, which haven't tried but seemed to improve things for people whose back button WASN'T working at all.
For my phone around 2-3 weeks after buying it I had the back button come on all by itself. I fixed it by doing hard resets, as suggested on an earlier thread that deals with this issue (it's like 10 pages long but has the complete story of everyone's experience and fixes with this issue). Anyway, the point is for me after the first hard reset the problem persisted, so I did it a few more times (like maybe 5 times) and now it's gone.
There are some people who tried a hard reset (factory settings restore) and the problem still persists but I think that you have to do as many hard resets as possible (like, over and over and over) until the problem disappears. I'm rooted so I did a Nandroid backup first, then did 5 hard resets through Clockwork Recovery (select the "Wipe User Data" option), and after five hard resets I just flashed by backup and I was back to where I was, minus the back button issue. You don't have to be rooted, of course, to do this, but if you are, doing that ROM Manager backup allows you to quickly reinstall everything to the exact way it was after you're done with the five or 10 hard resets or whatever.
If you're unrooted you can power off the phone, then turn it on while holding the Up Volume button. This boots you into Bootloader mode and you can navigate around to do a factory reset. Or, if you are rooted and have ROM manager, you can use ClockworkMod Recovery like I did (see other threads on how to use these programs).
Anyway, hope this helps - TC
Samsung Nexus S with root access
Stock Android 2.3.1

Back button just became erratic!!! Help!

My capacitive back button is going crazy!!! I figured it was just the rom or a program running in the background. So I rebooted into recovery and it happened then too!!! Definitely a hardware issue. I didn't drop the phone and I wiped the screen clean. So I'm not sure what the problem is. Is there any way I can disable the back button completely and remap it to the Search button? I never use the Search button, so this would work for me. Please help!
I have had this happen to me, it would randomly act up. After two weeks or so, it just stopped happening.
I have seen reports on forums that some people have tightened the screws on the back of the phone and had luck with that fixing the problem.
Sorry I can't be more helpful.
Yeah happened to me too when I first rooted it, found out it wasn't the root that did it but an application that I put on there that was not compatible with the phone.
I had the same problem too -- I posted this a few days ago on another thread dealing with this problem. I'm not sure why it's happening but it many people think it's a software incompatibility issue. I did five hard resets and the problem went away. Most people who tried the hard resets only did it once, and the problem persists. It'll even persist in recovery. I think you need to do enough hard resets until the problem disappears. Mine now is glitch-free -- good luck.
http://forum.xda-developers.com/showthread.php?t=952535&highlight=back+button+issue&page=2
Nexus S
Rooted Stock 2.3.1
T-mobile unlocked
Try installing the stock 2.3.4 just for trial. The new update fixed all my issues with the back button
Sent from my Nexus S using XDA App
I had this happened on a recently purchased nexus s. It was on 2.3 stock, and the back button just went crazy, the screen would flicker on and off, and no matter how many factory resets I performed, the problem was still there. I eventually returned it and the new nexus s has been problem free.
SphericalPuma said:
I had this happened on a recently purchased nexus s. It was on 2.3 stock, and the back button just went crazy, the screen would flicker on and off, and no matter how many factory resets I performed, the problem was still there. I eventually returned it and the new nexus s has been problem free.
Click to expand...
Click to collapse
Your new nexus s are using latest version or not?
I have this issue sometimes too. Mine doesn't go crazy though, it just becomes unresponsive and dark. I have to wait a couple of seconds and then it comes back. Kinda of like the phone freezing while the damn button come back.
Running Nexus S4G 2.3.4

[Q]Power button not responding at times

My nexus 4 doesn't respond to power buttons at time. Sometimes it works flawlessly. Sometimes it doesn't. I'm on stock android 4.3 rooted only.
I don't know whether this is hardware or software problem. Can anyone name any app that enables waking up nexus 4 using volume button?
P.s I did a full reset too.
I got the same problem after upgrading to 4.3 via OTA , also some people have the same problem
here : http://forum.xda-developers.com/showthread.php?t=2380051
and here : http://forum.xda-developers.com/showthread.php?t=2379623
I think I have the same issue after the latest minor OTA update the week before.
The 1/4 chance that screen turns on after power button pressed about 2 seconds longer than normal.
I flashed a customer ROM based on CM10, Same issue !

[Q] Nexus 4 random shutdowns on 4.4.4

Hey Guys,
I've been having problems with my nexus 4 randomly shutting down itself. The problem is sometimes when my phone goes to sleep mode it doesn't wake up again when I push the power button. There is no shut down animation or anything, it just randomly turns off. I have to long press the power button to reboot the phone. I'm currently on PA Final 4.41 along with hellsdoctor R20 kernel, this happens on both Dalvik and ART. My brother who is on a completely stock nexus 4 which was updated to 4.4.4 via OTA has the same problem as well.
I'm thinking it might be a bug in android 4.4.4 but not sure. Anyone have a fix for this problem? Thanks so much.
swiftyy said:
Hey Guys,
I've been having problems with my nexus 4 randomly shutting down itself. The problem is sometimes when my phone goes to sleep mode it doesn't wake up again when I push the power button. There is no shut down animation or anything, it just randomly turns off. I have to long press the power button to reboot the phone. I'm currently on PA Final 4.41 along with hellsdoctor R20 kernel, this happens on both Dalvik and ART. My brother who is on a completely stock nexus 4 which was updated to 4.4.4 via OTA has the same problem as well.
I'm thinking it might be a bug in android 4.4.4 but not sure. Anyone have a fix for this problem? Thanks so much.
Click to expand...
Click to collapse
Turn off auto update apps in playstore. Happend to me before to. Something happends when on wifi and phone in deepsleep the playstore auto updates the apps and it doesn't respond and I have to keep pressing the power button to power it on.
I have no more shutdowns since 4.4.3. But I use stock rooted.
Sent from my Nexus 4 using XDA Premium 4 mobile app
stuffynet said:
Turn off auto update apps in playstore. Happend to me before to. Something happends when on wifi and phone in deepsleep the playstore auto updates the apps and it doesn't respond and I have to keep pressing the power button to power it on.
I have no more shutdowns since 4.4.3. But I use stock rooted.
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I will try to turn off my auto update but I don't think it's the problem. My brother's phone which is completely stock, not rooted and has auto update off still experience the same problem as well.
Sent from my Nexus 4 using Tapatalk
My mother's full stock nexus 4 with android 4.4.4 experience no such problems
Same here
I got this crash today too. It just got stuck. Forced reset and it's ok. But again, this happens since 4.4.4
And i get some crazy lags on Google+ sometimes ... and this is a first. Don't know if it is the app, rom or Kernel.
I am on Paranoid Android 4.4.1, with Franco's kernel and running ART.
Also i am running ART for a long time now and never had any problems.
So I tried turning off Google Play updates and the problem persists. It usually happens around after the phone has been on for 30+ hours. Gonna try to switch back to Dalvik and see if the problems persist. Never had this happen before only after updating to 4.4.3+ ROMs have this started happening. Very stumped as to how to fix it
Right, so I think I cracked this one...
I handed in my headset in order for customer service to fix it and of course they flashed it with Googles 4.4 image(had to upgrade to 4.4.4 once I turned it on)...
After rooting it and flashing a bunch of custom roms I suffered from the same problem, it drove me nuts but I remembered it didn't happen when I upgraded from 4.4.2 so I downloaded a 4.4.2 image and flashed it(used wugs toolkit-the manual option) flashed TWRP recovery and a custom rom and I'm random shutdown free for the last few hours, hope that helps...
same problem here 100% stock android 4.4.4 (using nova but can't imagine that matters) last night was the first time i picked up the phone and pressed the power button... nothing. long pressed the power button for 8-10 seconds and it booted up. now again about 15 hours later i pick up the phone press the power button and nothing. never happened before and i assume its something to do with the 4.4.4 update. i dont use auto updating in the play store and this has literally never happened before yesterday.
sideswipe14 said:
same problem here 100% stock android 4.4.4 (using nova but can't imagine that matters) last night was the first time i picked up the phone and pressed the power button... nothing. long pressed the power button for 8-10 seconds and it booted up. now again about 15 hours later i pick up the phone press the power button and nothing. never happened before and i assume its something to do with the 4.4.4 update. i dont use auto updating in the play store and this has literally never happened before yesterday.
Click to expand...
Click to collapse
Im still random shutdown free, im not sure the solution i suggested on my earlier post will work for you but you can always try it and see...
swiftyy said:
Hey Guys,
I've been having problems with my nexus 4 randomly shutting down itself. The problem is sometimes when my phone goes to sleep mode it doesn't wake up again when I push the power button. There is no shut down animation or anything, it just randomly turns off. I have to long press the power button to reboot the phone. I'm currently on PA Final 4.41 along with hellsdoctor R20 kernel, this happens on both Dalvik and ART. My brother who is on a completely stock nexus 4 which was updated to 4.4.4 via OTA has the same problem as well.
I'm thinking it might be a bug in android 4.4.4 but not sure. Anyone have a fix for this problem? Thanks so much.
Click to expand...
Click to collapse
Try a 4.4.3 kernel like hellscore b47 or if you think it's a wifi issue a 4.4.2 version like b46 with the wifi fix.
http://forum.xda-developers.com/nexus-4/general/qa-kernel-hells-core-kitkat-b45-stable-t2495373
Jagdish84 said:
Im still random shutdown free, im not sure the solution i suggested on my earlier post will work for you but you can always try it and see...
Click to expand...
Click to collapse
How many hours has your phone been on? Mine usually shutdowns itself after 30+ hours.
Sent from my Nexus 4 using Tapatalk
danmen2 said:
Try a 4.4.3 kernel like hellscore b47 or if you think it's a wifi issue a 4.4.2 version like b46 with the wifi fix.
http://forum.xda-developers.com/nexus-4/general/qa-kernel-hells-core-kitkat-b45-stable-t2495373
Click to expand...
Click to collapse
I just reflashed PA 4.41 and running the kernel that came with PA. I believe it's the stock android one. Let's see how it goes.
Sent from my Nexus 4 using Tapatalk
sideswipe14 said:
same problem here 100% stock android 4.4.4 (using nova but can't imagine that matters) last night was the first time i picked up the phone and pressed the power button... nothing. long pressed the power button for 8-10 seconds and it booted up. now again about 15 hours later i pick up the phone press the power button and nothing. never happened before and i assume its something to do with the 4.4.4 update. i dont use auto updating in the play store and this has literally never happened before yesterday.
Click to expand...
Click to collapse
When did you update to 4.4.4? I never experienced this on 4.4.2 either. Only started happening after I updated to 4.4.4. I think for me it happened the first night after updating.
Sent from my Nexus 4 using Tapatalk
The only thing I can tell you is, that 4.4.4 causes a lot of problems recently. You are by far not the only one with this problem. I've also experienced random shutdowns like yours, bootloops, devices not turning on again...
Especially stock 4.4.4 causes problems. I could not identify the problem or bugfixes by now. It is really complicated since some devices work fine with 4.4.4 and some dont.
I only can suggest you to flash a 4.4.3 rom. That is the only work around.
swiftyy said:
How many hours has your phone been on? Mine usually shutdowns itself after 30+ hours.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Approx 24 hrs atm
same problem here...
Same here.
I have had the same problem since i updated to 4.4.4... except mine shuts off only when i touch the screen (like pull the menu down, open a app, ect.) so, I went and did a factory reset, nothing changed. downloaded the Nexus Root Toolkit, did a flash stock to 4.4.4 again, nothing.. Then now I have tried another flash stock to 4.4.3 but now have manually updated to 4.4.4. I will reply again to see if this changes anything.
My Nexus 4 is completely stock, not rooted, never tampered. So I am very surprised with this issue, but I have had another issue.. Along with the shutting off issue I have a problem which so far was fixed with the first Flash stock(i think) I would use my Nexus 4 with signal for texting and using data but when i went to actually use data like to search something up it would randomly say i have "no service".. not sure why it did this, happened when I had 4 bars and didn't move..
Still not working
After I did the Flash Stock to 4.4.3 and then manually updated to 4.4.4, my nexus still doesnt work. Dont even bother trying it.
I have the same issue however with a mail app, while the phone is perfect without the mail app

Nexus 4 screen freezes randomly, no reaction when touching.

Hi everyone!
So I just had this problem after I woke up yesterday. I googled a lot but only found similiar problems.
Let me tell you what happened chronologically:
After turning the phone on in the morning it started updating apps as if I was doing a firmware update: "updating apps 1 of 135" etc. Note that my nexus was already running on 5.1.1 and had the latest updates installed.
Now it randomly freezes the screen on whatever screen it was before it happens and it won't respond to any touch input. This can also happen when not using the phone, then it will freeze at the lockscreen (the time freezes with it so sometimes i can see at what time it froze). Also, it loses connection with Wi-Fi as i'm using Whatsapp Desktop when i'm on my laptop and it mentions me that my phone is not connected.
The only thing that "fixes" (temporarily) it is a reboot. Now sometimes, on the lockscreen, i can just hold the power button and the pop-up comes in to turn the phone of, which i can somehow just tap on an it responds by turning the phone off. But sometimes (less frequent than the latter mentioned) the pop-up doesn't come in and holding the power button for a few secs will do the trick.
I hope I informed you all enough and my end question is: does any of you know what this is? How i can fix it or what i can do to prevent it or anything as I am hopeless. (my G3 is up for reparation so this is my sisters old phone, i had a nexus 4 myself for 2 years before the G3).
Thanks in advance!!
The best way to test it is by reformat the OS.
I positively think that it will solve the problem.
Since the phone is no longer under warranty, I guess there is no harm to install custom rom on it. They are fast and stable too.
Hope this help. Good luck.
Sent from my Nexus 4
EXACT thing happened to me too. Backup your data and hard reset from recovery. This fixed it for me
Same problem here bro, but neither custom roms or factory reset helps.... Is there anyone who has successfully solved the problem ?
multimedias said:
Same problem here bro, but neither custom roms or factory reset helps.... Is there anyone who has successfully solved the problem ?
Click to expand...
Click to collapse
Then it's time to change the screen or phone. Looks like it is a hardware issue.
Nitin
nitin.chobhe said:
Then it's time to change the screen ...
Nitin
Click to expand...
Click to collapse
I agree, your screen needs to be replaced.

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