[Q] Windows 8 Driver Install - Nexus 4 Q&A, Help & Troubleshooting

I flashed, factory bootloader, radio, and 4.3.zip, but Windows 8 will not allow me to install the Google usb_driver update that I installed from the SDK manager. I choose to select the drive myself for "unknown device" and navigate to C:\Development\adt-bundle-windows-x86_64-20130514\sdk\extras\google\usb_driver, but I get a message saying "Windows could not find driver software for your device." I've restarted my computer, uninstalled the driver and reinstalled. I'm not sure if it matters, but I was running 4.2.2 rooted and deodexed with CWM recovery before. I also skipped the w- switch when I installed the .zip, so as not to lose any data. I wouldn't mind backing up my phone and reflashing with the w- switch, but I'm not sure how to go about doing that, since my computer won't even recognize my phone as a storage device anymore. I am using the cable that came with the phone too. Any help would be greatly appreciated.

Disable windows 8 driver security first if you haven't yet http://sixcolumns.com/t/how-to-disable-and-bypass-driver-signature-enforcement-in-windows-8/151

Roxas598 said:
Disable windows 8 driver security first if you haven't yet http://sixcolumns.com/t/how-to-disable-and-bypass-driver-signature-enforcement-in-windows-8/151
Click to expand...
Click to collapse
Although I should have tried that before I posted, that didn't work either. For what it's worth, after I ran the flash, the generic android app icon was where the phone app should have been; I had to move the phone app icon from the apps menu. Also, I had to force close In Tune radio and the phone app isn't autocompleting.

Related

[Q] Nexus 4 ADB on Windows 7 Home

After several hours of frustration, I'm just going to ask.
I have USB debugging enabled. When I plug in the Nexus 4 Windows auto installs drivers for MTP.
It's listed under portable devices in device manager. I am trying to uninstall the driver and install the Naked driver. But as soon as I uninstall in device manager, Windows reinstalls, despite me having turned off auto-installation of drivers. I am not able to use the advanced method listed here http://www.addictivetips.com/window...utomatic-driver-installation-in-windows-vista because gpedit.msc doesn't exist for Home users.
I have unplugged the device and manually put it into Fastboot and plugged it in. Windows does not try to autoinstall drivers. I am able to install Naked drivers and the device appears as "Android Phone" in device manager.
How can I proceed?
Donteventrii said:
After several hours of frustration, I'm just going to ask.
I have USB debugging enabled. When I plug in the Nexus 4 Windows auto installs drivers for MTP.
It's listed under portable devices in device manager. I am trying to uninstall the driver and install the Naked driver. But as soon as I uninstall in device manager, Windows reinstalls, despite me having turned off auto-installation of drivers. I am not able to use the advanced method listed here http://www.addictivetips.com/window...utomatic-driver-installation-in-windows-vista because gpedit.msc doesn't exist for Home users.
I have unplugged the device and manually put it into Fastboot and plugged it in. Windows does not try to autoinstall drivers. I am able to install Naked drivers and the device appears as "Android Phone" in device manager.
How can I proceed?
Click to expand...
Click to collapse
Try checking the drivers thread link in my signature.
Stryder5 said:
Try checking the drivers thread link in my signature.
Click to expand...
Click to collapse
The problem is that Windows is auto-installing the driver as soon as I uninstall it from device manager. I have this setting disabled in Device Installation Settings but nevertheless it continues auto-installing.
Donteventrii said:
The problem is that Windows is auto-installing the driver as soon as I uninstall it from device manager. I have this setting disabled in Device Installation Settings but nevertheless it continues auto-installing.
Click to expand...
Click to collapse
When you plug in your n4 in your pc, does it allow you to open the folder for your phone. If it does the drivers are installed. Mine n4 did the same as you when I plugged it in my PC, and did show Android in the device manager.
Use the nexus 4 toolkit to do it.
http://forum.xda-developers.com/showthread.php?t=1995688
jt.61 said:
When you plug in your n4 in your pc, does it allow you to open the folder for your phone. If it does the drivers are installed. Mine n4 did the same as you when I plugged it in my PC, and did show Android in the device manager.
Click to expand...
Click to collapse
It's showing up as portable device, not as Android when MTP is connected. If I manually boot into fastboot, and connect to PC it will show as Android.
Nexus 4 toolkit doesn't work. When I connect the device, it still only shows up as MTP device connected.
How can I stop the "Nexus 4" driver from auto installing the MTP driver?
Nobody else is having this problem?
Sent from my Nexus 4 using Tapatalk 2
Donteventrii said:
Nobody else is having this problem?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Bump
For the love of bump
...
Sent from my Nexus 4 using Tapatalk 2
You could try this installer. If a prompt ever says not to install a driver just do it anyway.
http://www.junefabrics.com/android/download.php
I was having the same issues, toolkit didnt work, auto kept auto installing MTP only, junefabrics.com didn't work by itself, LG drivers didn't work. finally I tried the drivers in sig and adb was installed but the tool kit still didn't recognize it. I ran the one from junefabrics.com after that and hit no to not reinstall the drivers when it asks, but it's hanging when installing pdanet on my phone.
TCMan5190 said:
I was having the same issues, toolkit didnt work, auto kept auto installing MTP only, junefabrics.com didn't work by itself, LG drivers didn't work. finally I tried the drivers in sig and adb was installed but the tool kit still didn't recognize it. I ran the one from junefabrics.com after that and hit no to not reinstall the drivers when it asks, but it's hanging when installing pdanet on my phone.
Click to expand...
Click to collapse
im in the same boat
I'm having these same issues. Very frustrating.
Just fixed the problem by following the directions in this post - http://forum.xda-developers.com/showpost.php?p=34154052&postcount=7
His instructions about cmd prompt didn't work for me, so in device manager I selected View -> Show Hidden Devices.
I removed all android, nexus, other android phones and then reinstalled the drivers via the toolkit. Seems to be working so far!
The MTP driver will always install as that's nothing to do with adb. If you open Device Manager it should have the other option - you then manually install the driver by browsing the the drivers folder when using the 'Update driver' option in the right-click menu when you click on it in Device Manager
BUMP
Donteventrii said:
...
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I am having the same problem my windows xp is not reading I install a couple of different drivers still nothing. This the only phone/tablet I am having this issu that my pc is it's not reading the files of my phone.
OTA JOP40D
2nd Batch phone
hello, now nexus 4 updated to 4.2.2 and when i connect to computer the device could not be found
i updated SDK , all the required things inside android 4.2 but still device not found
is there drivers that i can install instead of checking for updates and so on?
jasonmiracle said:
hello, now nexus 4 updated to 4.2.2 and when i connect to computer the device could not be found
i updated SDK , all the required things inside android 4.2 but still device not found
is there drivers that i can install instead of checking for updates and so on?
Click to expand...
Click to collapse
Try downloading pdanet on your pc or downliad a nexys4 toolkit from here and they let u install the drivers
Sent from my Nexus 4 using xda premium
casonswag said:
Try downloading pdanet on your pc or downliad a nexys4 toolkit from here and they let u install the drivers
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
tried pda but failed
its caused by the android 4.2.2 update...
For anyone still having problems, these are the steps I followed that fixed it for me. (After updating to the latest sdk version and downloading the google usb driver)
1. Uninstalled the driver from Device Manager
2. Let it automatically install the generic 'MTP device driver'
3. Right clicked on the new device and selected 'Update Driver'
4. Selected 'Have Disk' and pointed it to [android-sdk-dir]\extras\google
5. Watched an 'ADB' driver install.
6. Opened Eclipse to successfully run on my N4.

Windows 8.1 can't find MTP Driver

So now that I upgraded to 8.1, my SGS4 no longer connects to the computer. Under Device Manager I can see the MTP listed with an exclamation mark. The error is:
The drivers for this device are not installed. (Code 28)
The install class is not present or is invalid.
I installed the Samsung USB drivers from http://forum.xda-developers.com/showthread.php?t=2038555 but that did not help
Bojamijams said:
So now that I upgraded to 8.1, my SGS4 no longer connects to the computer. Under Device Manager I can see the MTP listed with an exclamation mark. The error is:
The drivers for this device are not installed. (Code 28)
The install class is not present or is invalid.
I installed the Samsung USB drivers from http://forum.xda-developers.com/showthread.php?t=2038555 but that did not help
Click to expand...
Click to collapse
Same here. Either Gnex or Asus N7 both not working as USB mass Storage devices. Tryed alot of drivers.
Try deleting your preinstalled drivers restart and let windows reinstall them for you.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Drivers
Where you able to fix the problem? I upgraded to windows 8.1 and now my Ipad won't connect because of thei MTP driver, there is a conflict.
Bojamijams said:
So now that I upgraded to 8.1, my SGS4 no longer connects to the computer. Under Device Manager I can see the MTP listed with an exclamation mark. The error is:
The drivers for this device are not installed. (Code 28)
The install class is not present or is invalid.
I installed the Samsung USB drivers from http://forum.xda-developers.com/showthread.php?t=2038555 but that did not help
Click to expand...
Click to collapse
babaloo1969 said:
Where you able to fix the problem? I upgraded to windows 8.1 and now my Ipad won't connect because of thei MTP driver, there is a conflict.
Click to expand...
Click to collapse
Still no fix
same problem here, but with a solution
Hi there,
Im using my sgs2 with the newest rc cyanogenmod and did an uptade after swithcing to cyanogenmod to win8.1 on my notebook. I was not longer able to reach the content of my phone and had no signs of my phone in my windows explorer.
somewhere I found the advice to install windows media player feature pack for win 8.1
now it works again :laugh:
Maybe it helps someone else too.
willdmo said:
Hi there,
Im using my sgs2 with the newest rc cyanogenmod and did an uptade after swithcing to cyanogenmod to win8.1 on my notebook. I was not longer able to reach the content of my phone and had no signs of my phone in my windows explorer.
somewhere I found the advice to install windows media player feature pack for win 8.1
now it works again :laugh:
Maybe it helps someone else too.
Click to expand...
Click to collapse
Well it sure helped me. Thanks willdmo!:good:
Just today I installed Windows 8.1 N pro x64, the "N" versions means it excludes windows media player (I never use that **** anyway).
It's quite ironical that I ended up installing it anyway... damn you microsoft.
The update is called "Media Feature Pack for N and KN versions of Windows 8.1" < if you search that you'll find the download page, I don't have privilege to post links here.
My problem was just as everyone else's here - my Motorola Razr M XT907 did show up as unrecognized MTP in device manager.
After applying that "pack" and rebooting, it works normally.
F you microsoft.
Urik_Kane said:
Well it sure helped me. Thanks willdmo!:good:
Just today I installed Windows 8.1 N pro x64, the "N" versions means it excludes windows media player (I never use that **** anyway).
It's quite ironical that I ended up installing it anyway... damn you microsoft.
The update is called "Media Feature Pack for N and KN versions of Windows 8.1" < if you search that you'll find the download page, I don't have privilege to post links here.
My problem was just as everyone else's here - my Motorola Razr M XT907 did show up as unrecognized MTP in device manager.
After applying that "pack" and rebooting, it works normally.
Click to expand...
Click to collapse
Thank you. This Worked.
F*** Microsoft.
Just learned that after installing windows 8.1 and kit Kat.. It will not recognize my phone... I have everything setup properly. Do not manually install
The drivers... It caused my phone to wipe every time I powered off. Which meant having to re flash all over again... Reflashed stock. I'm not sure. But maybe with kit Kat you need nexus 5 drivers...
Sent from my LG-LS970 using xda app-developers app
MTP isn't working for me either... I'm running Windows 8.1 with Media Center, so I can't install the "Media Feature Pack for N and KN versions of Windows 8.1"
Any other ideas how to fix it?
Depressed T.Bear said:
MTP isn't working for me either... I'm running Windows 8.1 with Media Center, so I can't install the "Media Feature Pack for N and KN versions of Windows 8.1"
Any other ideas how to fix it?
Click to expand...
Click to collapse
+1.
I tried latest Samsung usb drivers from XDA post. It doesn't work (erratic bebavior mounting/unmounting drive repeatedely)
Edit: Finally I succeeded in mounting internal SD to PC on windows 8.1. Just to share my own experience:
- I installed Samsung USB drivers v1.5.15.0. (not sure it is very important to get this version rather than the last one 1.5.29.0) and rebooted
- And I changed my data cable (for the same model, but appeared to work better)
- when I plug the 'good' cable it opens immediately the SD card in explorer
- when I replace cable with former one, back to errativ behavior.
Bojamijams said:
So now that I upgraded to 8.1, my SGS4 no longer connects to the computer. Under Device Manager I can see the MTP listed with an exclamation mark. The error is:
The drivers for this device are not installed. (Code 28)
The install class is not present or is invalid.
I installed the Samsung USB drivers from http://forum.xda-developers.com/showthread.php?t=2038555 but that did not help
Click to expand...
Click to collapse
Problem vyřešen zde je odkaz http://www.microsoft.com/cs-cz/download/confirmation.aspx?id=40744
Enabling USB Debug Mode solved my problem.
I solved my problem by flashing the latest german 4.3 rom now it works like a charm.
I also had blocked some some unnecessary system apps, which was considered safe to disable - using BootManager http://forum.xda-developers.com/showthread.php?t=2432359
And also some apps samsung apps were greenified
After I had all the system apps re-authorized, and had updated to 4.3, it went smoothly.
I hope this can help someone who just forgot to re-enable some "important" apps
Depressed T.Bear said:
MTP isn't working for me either... I'm running Windows 8.1 with Media Center, so I can't install the "Media Feature Pack for N and KN versions of Windows 8.1"
Any other ideas how to fix it?
Click to expand...
Click to collapse
Try this: http://forum.xda-developers.com/showpost.php?p=35854664&postcount=7
Worked for me when all failed. Hope that helps!
HRDLYWRKNG said:
Try this: http://forum.xda-developers.com/showpost.php?p=35854664&postcount=7
Worked for me when all failed. Hope that helps!
Click to expand...
Click to collapse
Thanks, but as written above, I solved it by updating to 4.3 and the re-enabling of various apps
You just need to install "windows media feature pack" for your win 8 or 8.1
It fixed it for me
I am using LG Gpro, after i upgraded my pc to Window 8.1, i got problem with MTP service, is it install "windows media feature pack'" can solve this problem?
use this as drivers for mtu

[Q] USB Issues with Windows 8.1

put in a new SSD and got Windows 8.1, did a fresh install on a new hard-drive, everything's been working great, My nexus 4 has worked with with ADB./Fastboot and I've been able to transfer files to and from it in MTP mode. Been like that for about 4 days until about 3 hours ago, I had Windows Explorer crash, had to run Task Manager, end the process, and then manually restart explorer.exe My device was plugged in when this happened, and afterwards, I noticed that I could no longer see my Nexus 4 under the Devices & Drives section of "This Computer" (My Computer had a better ring to it lol) First I tried rebooting both my laptop and my Nexus 4, then I tried uninstalled the drivers, rebooting, re-installing, and then rebooting again. Did that like 4 times now, each time re-downloading the drivers, and doing an MD5 hash to create a Checksum, and checking them each time. Also to no avail. ADB shows my device serial number when i enter : ADB Devices, but says it's unauthorized, so if I try anything like: ADB Reboot Bootloader, it says Device is not authorized.
So ! I don't understand wtf is going on. Was working fine before. The drivers are up to date, I just flashed the Official OTA image, and was on the leaked image prior to that. Then earlier this evening I switched to the newest version of the Nexus 5 Port, and everything was still working fine, hadn't made any changes in a couple hours before this happened. When I install the drivers, It acts like it worked. Instead of saying "NEXUS 4" under Other Devices in my Device Manager, it says Composite ADB Interface under Android Devices and MTP under Portable Devices. Sometimes tho the MTP entry will still show the Yellow Exclamation Point. But goes away. Don't know whats up with that either.
Also, it wont let me install drivers unless I am in MTP mode, which Usually you can install them regardless (tho I never tried in Camera mode, I am just assuming about that one) Usually I install drivers without MTP or Camera modes checked, but now if I try it, it says that Windows Cant find the Drivers, even tho I am obviously browsing for them myself and selecting them. And just now I tried updating instead of re-installing them, and it keeps saying that Windows has determined they are the most up to date.
So I am out of I ideas. I even updated windows media player cause that's what fixed my issue on Day 1 of running Windows 8.1 when it wouldn't recognize it at all. So I don't know. Sorry for the long post but I wanted to make sure I got everything in there so hopefully someone can narrow down what the issue is. Cause I've been at it for 3 hours, haven't slept yet, my Nexus 5 gets here today, and I need to get this fixed before I sell it to my buddy. Its brand new, only 15 days old.*
Any thoughts ?*
First, connect your Nexus 4 and use Device Manager to uninstall both MTP and ADB devices, make sure to check the box to delete the driver files as well. Then uninstall any other usb or adb drivers for other Android devices.
Then disable USB Debugging on the phone and get MTP to work first, Windows should be able to install it automatically.
For ADB, Windows 8 will not allow to install unsigned driver. To install unsigned driver, reboot Windows 8 into Advanced startup and press F7 at the menu to disable driver signature (Google it if you don't know how). Although you could install Google USB driver which is signed I think, I recommend using Universal Naked Driver (link in sig.)
ADB Devices, but says it's unauthorized
Click to expand...
Click to collapse
You need to authorize it from your phone, when you connect your phone to the PC with USB Debugging turned on, a toast message on the phone will ask you to authorize the device.
eksasol said:
First, connect your Nexus 4 and use Device Manager to uninstall both MTP and ADB devices, make sure to check the box to delete the driver files as well. Then uninstall any other usb or adb drivers for other Android devices.
Then disable USB Debugging on the phone and get MTP to work first, Windows should be able to install it automatically.
For ADB, Windows 8 will not allow to install unsigned driver. To install unsigned driver, reboot Windows 8 into Advanced startup and press F7 at the menu to disable driver signature (Google it if you don't know how). Although you could install Google USB driver which is signed I think, I recommend using Universal Naked Driver (link in sig.)
You need to authorize it from your phone, when you connect your phone to the PC with USB Debugging turned on, a toast message on the phone will ask you to authorize the device.
Click to expand...
Click to collapse
ok I am gonna try that now. And as far as the part about my phone being unauthorized. I already knew about the notification that pops up, i was waiting for it to happen. Never did tho. Maybe it will happen after I do the rest of what you said. thanks, i will post my results in a min
no matter what i do, i cant get MTP working. When i uninstall the ADB entry in Device Manager it gives me the check-box option for removing drivers as well, but not on MTP. And now it wont even give me the option to uninstall, update, or anything at all, even tho I uninstalled it already so it should at least give me the option to install drivers. Even tho it's showing up in Device Manager as a Portable device, if I look in Printers and Devices, it shows up as unspecified device. Disabled USB Debugging, and all that. it says its working but it wont show up in My Computer>Devices and Drives still. For some reason ever once in awhile it will pop up with the Yellow Exclamation Point tho, only for a brief second tho. other then that, its shows it like it's running correctly. Also, nothing pops up saying that windows is installing drivers when i plug it in. Which in Win 7, XP, etc, it always did. Does this not happen in Windows 8.1 ?
Also, under Driver Details, which is the only option it lets me click on MTP, it says the drivers are from 2006 lol
Update - Just reinstalled the drivers for ADB and enabled USB Debugging, and everything is still saying its working even tho its not. But when I take my phone out of MTP mode it shows up in device manager under "Other Devices" as Nexus4, with a Yellow Exclamation, and it gives me the option to update drivers, so i tried, but it says Windows Can't find my driver. This is very frustrating.
Had this problem aswell, which was caused by the N version of Windows 8 versions.
These versions dont have Windows Media Player istalled, which is needed for MTP to work.
So to fix your problem you need to download that latest Windows Media Player (WMP) from microsoft and install that.
I dont have the N version, I have WMP installed, i mentioend your fix in the OP. Had to update it, and it worked. It was working fine for the last few days, then it stopped working suddenly
double post, sorry. dont know why that happened.
Vouch. Since I use win8.1 (no n version) Mtp doesnt work. I tried all known drivers, disabled driver signature and so on. The only working combination for me is Usb Debugging + PTP. Then I use file manager to cut the files. Airdroid would be an alternative as well.
update - SOLVED * Kind of.....I say kind of cause I still don't know what caused it but apparently Flashing to the Nexus 5 Port fixed the issue lol. I am assuming something pertaining to the way USB connectivity is controlled by Android got corrupted, and a fresh install was in order. Whatever it was, it worked and i am back in business. thanks to all those who attempted to help.
Sent From My Nexus 4 via XDA Premium 4

USB storage not showing up in windows

Anyone else with problems seeing the storage after plugging into PC? adb command works and device drivers installed. Found another forum where turning the usb from MTP to charging and back under developer options does the trick. I have a non stock ROM and seeing if fresh out of the box experiences the same thing.
I have the same issue and can't seem to figure out how to get it to work. My work around has been to use ES File Explorer and open Remote Manager.
Edit: I just plugged it in again to see what I can find. I turned off USB Debugging and Developer Options. Plugged in and pulled the notification bar down, there is an option to change USB Settings to Charging, Power Supply, File Transfers (this works), Photo Transfer and MIDI. Give it a go!
rramey23 said:
I have the same issue and can't seem to figure out how to get it to work. My work around has been to use ES File Explorer and open Remote Manager.
Edit: I just plugged it in again to see what I can find. I turned off USB Debugging and Developer Options. Plugged in and pulled the notification bar down, there is an option to change USB Settings to Charging, Power Supply, File Transfers (this works), Photo Transfer and MIDI. Give it a go!
Click to expand...
Click to collapse
I am running to the exact same problem.
I have tried with USB Debugging off AND on, still no go. I think there's a problem with installing the drivers. Whenever I check the device manager, it still says the drivers weren't installed. I have tried installing the Google drivers. What do we do?!
Kandydish said:
I am running to the exact same problem.
I have tried with USB Debugging off AND on, still no go. I think there's a problem with installing the drivers. Whenever I check the device manager, it still says the drivers weren't installed. I have tried installing the Google drivers. What do we do?!
Click to expand...
Click to collapse
Need to get the drivers to install first and foremost. Even with USB Debugging on, I'm still able to pull down and change from charge only. Those drivers are key. I had to restart my computer before it was able to take the install.
rramey23 said:
Need to get the drivers to install first and foremost. Even with USB Debugging on, I'm still able to pull down and change from charge only. Those drivers are key. I had to restart my computer before it was able to take the install.
Click to expand...
Click to collapse
I'm able to get to the pulldown and change the setting from charging to MTP. Every time I do that, I get a window showing that I'm installing the drivers for Nexus 6P. Then it completes. I can do this over and over again. In the device manager, there's a little exclamation mark by the Nexus 6P and says these drivers weren't installed Code 28. I have exhausted Google to no avail!
Anyone find a solution to this?
Kandydish said:
I'm able to get to the pulldown and change the setting from charging to MTP. Every time I do that, I get a window showing that I'm installing the drivers for Nexus 6P. Then it completes. I can do this over and over again. In the device manager, there's a little exclamation mark by the Nexus 6P and says these drivers weren't installed Code 28. I have exhausted Google to no avail!
Anyone find a solution to this?
Click to expand...
Click to collapse
You chose to install the drivers manually instead of having the system do it for you? Right click the yellow exclamation .. update drivers .. allow me to pick .. choose the download file location see what that gives you.
zosimov21 said:
You chose to install the drivers manually instead of having the system do it for you? Right click the yellow exclamation .. update drivers .. allow me to pick .. choose the download file location see what that gives you.
Click to expand...
Click to collapse
When I choose the location, I see a bunch of options. The most relevant ones are ADB Interface and Android Device. Under Android Device there are several more options such as Android Adapter Interface, Android Bootloader Interface, and the such; no mention of MTP.
Kandydish said:
When I choose the location, I see a bunch of options. The most relevant ones are ADB Interface and Android Device. Under Android Device there are several more options such as Android Adapter Interface, Android Bootloader Interface, and the such; no mention of MTP.
Click to expand...
Click to collapse
Did you already download the google USB drivers?
Should just be able to choose the android_winusb.inf driver. It should allow MTP
zosimov21 said:
Did you already download the google USB drivers?
Should just be able to choose the android_winusb.inf driver. It should allow MTP
Click to expand...
Click to collapse
I have downloaded them. How do I specifically choose just that file? When I go through updating the driver, it asks for a folder location.
Go to dev options, switch the USB from ptp back to mtp and it works for me
xxsashixx said:
Go to dev options, switch the USB from ptp back to mtp and it works for me
Click to expand...
Click to collapse
Tried. Keeps trying to install the MTP drivers and it won't go through.
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
bartendersimon said:
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
Click to expand...
Click to collapse
I don't have any other drivers from any other devices. This is a clean install of Windows 8.1. I've only tried connecting my 6P, my OG 6, and my 9. All have the exact same problem.
Kandydish said:
I don't have any other drivers from any other devices. This is a clean install of Windows 8.1. I've only tried connecting my 6P, my OG 6, and my 9. All have the exact same problem.
Click to expand...
Click to collapse
You might wanna try installing Huawei Drivers and see if that help
HiSuiteSetup_2.3.55.1.zip
http://download-c.huawei.com/downlo...loadId=16205&version=90864&siteCode=worldwide
bartendersimon said:
You might wanna try installing Huawei Drivers and see if that help
HiSuiteSetup_2.3.55.1.zip
http://download-c.huawei.com/downlo...loadId=16205&version=90864&siteCode=worldwide
Click to expand...
Click to collapse
I installed that application and I was able to see my device, the apps, the contacts, everything. EXCEPT I wasn't able to access the device from Windows Explorer which means I am not able to transfer files.
Kandydish said:
I installed that application and I was able to see my device, the apps, the contacts, everything. EXCEPT I wasn't able to access the device from Windows Explorer which means I am not able to transfer files.
Click to expand...
Click to collapse
So when you change the option in the phone from charging to file transfer, did you check the device manager to see if there any unknown device showing somewhere?
bartendersimon said:
So when you change the option in the phone from charging to file transfer, did you check the device manager to see if there any unknown device showing somewhere?
Click to expand...
Click to collapse
Changing it from charging to MTP shows a MTP device in Manager with a yellow exclamation mark next to it. When looking into the details, it says that no drivers are installed. When I try "Updating Drivers", it says "Windows failed to install drivers. Code 28" or something along those lines. Code 28 MEANS that Windows failed to install drivers.
Thanks for nothing Microsoft.
Nexus 6p Connection to PC Issue - This Helped!
I had similar problems with PC not recognising my Device. I found http://www.technobuzz.net/install-google-nexus-6p-usb-drivers/ which helped me solve my issues.
1. Downloaded and installed the Huawei Nexus 6p drivers. This installed a Huawei Task Manager which connection to pair was still not recognisable.
2. Deleted old drivers (acer, samsung, htc) from' Device Manager'. This actually helped PC recognise my device which showed up in the Device Manager>Other Devices>Nexus 6p, also in PC interface but once moved off charging to MTP, computer didnt recognise device.
3. Downloaded and installed the adb/fastboot installer. Followed instructions till step 10. My screen didn't show anything like Andoid ADB interface, it displayed MTP file install, which I installed. Just remember to refresh in My PC interface when changing over from charging to MTP, sometimes Nexus 6p will be hidden.
4. Uninstalled the Huawie Task Manager.
This has solved my problem with PC and Device connection. The instructions given are from what I can recall of the process I went through.
Credit to Sidharth Rathore from Technobuzz for this solution.
Hope this helps.
Later.
p.s. I have a windows 10 laptop if this helps.
bartendersimon said:
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
Click to expand...
Click to collapse
I was having the same issue until I uninstalled some other debugging drivers I had installed. So I would recommend crawling through your installed apps for any other android usb drivers and uninstalling them if you still have this issue.
Working on mine right now. Found that USB 3.0 ports will not recognize device. Once plugged into a 2.0, it is recognized. Might help your issue

MTP connection, windows 10.

Hello all..
I'm havin' a lot of trouble getting windows to recognize my nexus 6p on my home pc. The ONLY way i can get it to work, is i when i restart my nexus before windows will recognize it, and if i unplug my device and plug it back in, windows dosn't recognize it again.. Nothing is happing, not on the phone nor in windows. (only charge, but nothing in swipe down and no windows sound or popup)
The funny thing is, on my laptop with windows 10, i can plug- and unplug 10 times in a row and i gets recognized every single time without me having to restart my device.
Why won't my home pc recognize it, without me havin to restart the device? I've tried on windows 7 and windows 10, same same. I've tried different drivers, guides and more, nothing seems to help.
I'm running stock MHC19I, with usb debug enable.
Sorry for my bad english, and thanks in advance.
//Tuldi.
Tuldi said:
Hello all..
I'm havin' a lot of trouble getting windows to recognize my nexus 6p on my home pc. The ONLY way i can get it to work, is i when i restart my nexus before windows will recognize it, and if i unplug my device and plug it back in, windows dosn't recognize it again.. Nothing is happing, not on the phone nor in windows. (only charge, but nothing in swipe down and no windows sound or popup)
The funny thing is, on my laptop with windows 10, i can plug- and unplug 10 times in a row and i gets recognized every single time without me having to restart my device.
Why won't my home pc recognize it, without me havin to restart the device? I've tried on windows 7 and windows 10, same same. I've tried different drivers, guides and more, nothing seems to help.
I'm running stock MHC19I, with usb debug enable.
Sorry for my bad english, and thanks in advance.
//Tuldi.
Click to expand...
Click to collapse
It is the misconfigured drivers that might be causing this issue. Not something that you would have done intentionally. But there is a rather simple fix. To start, do you have Android SDK installed on your machine?
DJBhardwaj said:
It is the misconfigured drivers that might be causing this issue. Not something that you would have done intentionally. But there is a rather simple fix. To start, do you have Android SDK installed on your machine?
Click to expand...
Click to collapse
I installed android studio but otherwise i dont think so
** Just installed android SDK manager r24.4.1
Tuldi said:
I installed android studio but otherwise i dont think so
** Just installed android SDK manager r24.4.1
Click to expand...
Click to collapse
Open the SDK manager and download Google USB drivers.
DJBhardwaj said:
Open the SDK manager and download Google USB drivers.
Click to expand...
Click to collapse
Done loading packages.
Tuldi said:
Done loading packages.
Click to expand...
Click to collapse
Connect your phone to the PC, and make sure to enable MTP.
Now, go to Control Panel > Device Manager. Do you see a triangle icon with exclamation mark on your device name?
DJBhardwaj said:
Connect your phone to the PC, and make sure to enable MTP.
Now, go to Control Panel > Device Manager. Do you see a triangle icon with exclamation mark on your device name?
Click to expand...
Click to collapse
No
See JPG. Should i uninstall everything and start over?
Tuldi said:
No
See JPG. Should i uninstall everything and start over?
Click to expand...
Click to collapse
It's weird. Anyways, right now I wouldn't ask you to redo everything.
Right-click on 'Nexus 6P', and then on 'Update Device Software'. Select 'Browse my computer for driver software'. Now, go to the SDK installation > Extras > Google, and select the drivers folder. Once you have done that, click on Next, and the drivers will reinstall.
Reboot the computer and see if it worked.
DJBhardwaj said:
It's weird. Anyways, right now I wouldn't ask you to redo everything.
Right-click on 'Nexus 6P', and then on 'Update Device Software'. Select 'Browse my computer for driver software'. Now, go to the SDK installation > Extras > Google, and select the drivers folder. Once you have done that, click on Next, and the drivers will reinstall.
Reboot the computer and see if it worked.
Click to expand...
Click to collapse
Uninstalled everything, deleted nexus + drivers and started over.. But it's the same as before
But thanks for your time!

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