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Nexus 4 not being recognized in windows 7 - need help

Hi,
Just got a Nexus 4, had a Galaxy S2 before. The problem is that I can't get it to be recognized in Windows 7 x64. Nothing really happens, I plug it, it starts to charge but nothing more, no icon appearing at device manager etc. Tried to install the drivers via nexus 4 toolkit and nothing changed, tried on another windows 7, a notebook and its the same. Changed the USB cable, no difference. Charging and nothing more.
I searched on internet and found similar issues but didn't find a solutions.
PS: Its a new phone, never unlocked or rooted.

Works here dude download latest android SDK and go to device manger on computer update drivers

alkasber said:
Hi,
Just got a Nexus 4, had a Galaxy S2 before. The problem is that I can't get it to be recognized in Windows 7 x64. Nothing really happens, I plug it, it starts to charge but nothing more, no icon appearing at device manager etc. Tried to install the drivers via nexus 4 toolkit and nothing changed, tried on another windows 7, a notebook and its the same. Changed the USB cable, no difference. Charging and nothing more.
I searched on internet and found similar issues but didn't find a solutions.
PS: Its a new phone, never unlocked or rooted.
Click to expand...
Click to collapse
Get Wug's toolkit. http://forum.xda-developers.com/showthread.php?t=2015469
Follow the directions for installing the drivers. Really follow them exactly.

a g bell said:
Works here dude download latest android SDK and go to device manger on computer update drivers
Click to expand...
Click to collapse
Did it and again nothing happens.
Dungeon47 said:
Get Wug's toolkit. http://forum.xda-developers.com/showthread.php?t=2015469
Follow the directions for installing the drivers. Really follow them exactly.
Click to expand...
Click to collapse
Installed the toolkit, folowed the instructions but the problem still there. The problem is that when I connect the phone I don't get the "connect to usb" familiar sound but the charging starts. So is not that the drivers are wrong or bad, the problem is that is that the phone doesn't even shows as something in device manager.

Go to your phone settings.... then click on about phone....
then scroll down and hit the "build number 10 times" that will unlock the developer menu
then go back to "about phone" scroll down to the developer menu.
then check box for "usb debugging" and the computer will see the phone.

Had this problem too the first time i got my Nexus 4.
It frustrated me for the first couple of hours when i could'nt connect it to my pc, and no solution seems to work.
However, i found the solution. This was: Install the latest version of Windows Media Player.
This phone uses MTP, instead of mass storage, and thus needs WMP.
Link to Windows Media Player download:
http://windows.microsoft.com/nl-nl/windows/download-windows-media-player

kthejoker20 said:
Go to your phone settings.... then click on about phone....
then scroll down and hit the "build number 10 times" that will unlock the developer menu
then go back to "about phone" scroll down to the developer menu.
then check box for "usb debugging" and the computer will see the phone.
Click to expand...
Click to collapse
Its not that, this was the first thing I tried.
mumaster20 said:
Had this problem too the first time i got my Nexus 4.
It frustrated me for the first couple of hours when i could'nt connect it to my pc, and no solution seems to work.
However, i found the solution. This was: Install the latest version of Windows Media Player.
This phone uses MTP, instead of mass storage, and thus needs WMP.
Link to Windows Media Player download:
http://windows.microsoft.com/nl-nl/windows/download-windows-media-player
Click to expand...
Click to collapse
I have the latestes WMP version and anyway, I have a digital camera that works in MTP in this same PC.
This is becoming short of solutions and I beginning to think maybe its a nexus 4 hardware fault.

turn them both off and on again

I have this same problem and haven't found a solution yet!

I have this problem only when USB Debugging isn't turned on. I'm not sure what's wrong with it but by computer (running W8 Pro) won't see my phone until I turn on debugging. All drivers are installed but the only way I can copy files to/from my N4 is with debugging enabled.
Would love to see a solution come through and I'll continue looking for one myself to help us all out.
-Sent from that.... you know.... thing that sends these things-

Same issue.
I have tried over 5 computers running windows 7 and about 5 different usb cables.
I have tried having usb debugging checked, unchecked, MTP on/off and PTP on/off.
Still nothing.

Im having this problem too. I tried in 4 different pc's and a mac. My nexus 4 cant be detected. Its just charging. Weird thing is that no "Charging (USB)" on my lock screen just "Charging"

i had the same problem and read everysingle forum and finally found the working solution
Device Manager - right click device (Android ADB OR Nexus 4 ADB interface)
- Update Driver Software
- Browse my computer for driver software
- Let me pick from a list of device drivers on my computer
- then choose "MTP USB Device" OR "USB composite driver"
- Next
here you go instant discovery
make sure you are on MTP and USB debugging is on

yacbos said:
i had the same problem and read everysingle forum and finally found the working solution
Device Manager - right click device (Android ADB OR Nexus 4 ADB interface)
- Update Driver Software
- Browse my computer for driver software
- Let me pick from a list of device drivers on my computer
- then choose "MTP USB Device" OR "USB composite driver"
- Next
here you go instant discovery
make sure you are on MTP and USB debugging is on
Click to expand...
Click to collapse
thanks, saved my sanity

You, sir, are amazing.

You Save Me...........

help needed
Same problem here... usb debugging on, but dont know where to find MTP on my phone... probably a dumb question

yacbos said:
i had the same problem and read everysingle forum and finally found the working solution
Device Manager - right click device (Android ADB OR Nexus 4 ADB interface)
- Update Driver Software
- Browse my computer for driver software
- Let me pick from a list of device drivers on my computer
- then choose "MTP USB Device" OR "USB composite driver"
- Next
here you go instant discovery
make sure you are on MTP and USB debugging is on
Click to expand...
Click to collapse
What if Device Manager does not show Android ADB or Nexus 4 ADB Interface? I am having this problem and can not figure it out.

what version of windows r u using

yacbos said:
what version of windows r u using
Click to expand...
Click to collapse
Windows 7. It worked fine for me before the 4.3 update.

[Q] Recognized as Android ADB Device

For the past 2 hours, I've been scouring forums and articles, but nothing seems to help me. I've uninstalled/reinstalled, tried completely new drivers, I've tried everything. But my Nexus 4 is still recognized as " something ADB device". If I were to go into Camera mode, it would work and I could scroll through DCIM, but not in MTP, which I NEED to get new ROMS on there. So what could be wrong? Thank you!

androidlosernoob said:
For the past 2 hours, I've been scouring forums and articles, but nothing seems to help me. I've uninstalled/reinstalled, tried completely new drivers, I've tried everything. But my Nexus 4 is still recognized as " something ADB device". If I were to go into Camera mode, it would work and I could scroll through DCIM, but not in MTP, which I NEED to get new ROMS on there. So what could be wrong? Thank you!
Click to expand...
Click to collapse
1. In device manager, right click on your device, uninstall the device and delete the drivers.
2. Reconnect the device
3. Right click you're device, click update driver software, select choose driver software from my computer....
4. In the next screen, choose MTP device, and click install. The generic mtp drivers will be installed.

ykumar00 said:
1. In device manager, right click on your device, uninstall the device and delete the drivers.
2. Reconnect the device
3. Right click you're device, click update driver software, select choose driver software from my computer....
4. In the next screen, choose MTP device, and click install. The generic mtp drivers will be installed.
Click to expand...
Click to collapse
How could I do this? I have my device connected, then I uninstall the drivers, right? Then I disconnect and reconnect it, and let Windows auto-detect and install the drivers?

androidlosernoob said:
How could I do this? I have my device connected, then I uninstall the drivers, right? Then I disconnect and reconnect it, and let Windows auto-detect and install the drivers?
Click to expand...
Click to collapse
Here are updated instructions, I did it on my PC now:
Connect the phone, Go to device manager, find your device, uninstall drivers ("Check Delete Driver Software")
Disconnect and reconnect, let windows install, ignore it, go to device manager, find your device, right click and Click Update Driver Software.
in the window, Select "Browse My Computer...."
In the next Window Click "Let Me select from a list..."
Wait a few seconds, Select "MTP USB Device" from the list, and click next.
It will install. DONE
Nowyour phone will be recognised as a MTP device in my computer, but MAY not show up as an ADB Device. To Fix this, Download this:
http://adbdriver.com/upload/AdbDriverInstaller.exe
Turn on USB debugging, plug in your phone, and run the software, select Nexus 4, and click install.
Done. This method may sound long, but is the Most sure way to Perfectly get ADB, Fastboot, And MTP Modes working.

ykumar00 said:
Here are updated instructions, I did it on my PC now:
Connect the phone, Go to device manager, find your device, uninstall drivers ("Check Delete Driver Software")
Disconnect and reconnect, let windows install, ignore it, go to device manager, find your device, right click and Click Update Driver Software.
in the window, Select "Browse My Computer...."
In the next Window Click "Let Me select from a list..."
Wait a few seconds, Select "MTP USB Device" from the list, and click next.
It will install. DONE
Nowyour phone will be recognised as a MTP device in my computer, but MAY not show up as an ADB Device. To Fix this, Download this:
http://adbdriver.com/upload/AdbDriverInstaller.exe
Turn on USB debugging, plug in your phone, and run the software, select Nexus 4, and click install.
Done. This method may sound long, but is the Most sure way to Perfectly get ADB, Fastboot, And MTP Modes working.
Click to expand...
Click to collapse
It's working now!!! Thank you so much!

Glad to help.

[Solved] Windows unable to install MTP driver

Hello guys!
I have already read some topics on this forum but it is my first message.
As indicated in the title, I cannot connect my Nexus 4 on my computer using MTP. This computer is running Windows 8.1 Update 1. So far I have tried every method I have seen on the web so I am a little bit desperate.
I have tried to plug my device on other computers and it was automatically detected on Windows 7, Windows 8.1 Update 1 and Ubuntu 14.04.
On my computer, as it does not auto-configure MTP I have tried to install ADB drivers, hoping it would help me. Universal ADB drivers, Naked Drivers and drivers from the SDK didn't changed anything. I also tried changing USB port.
It always recognised my phone as a "Nexus 4" in the "Other devices" section of the Device Manager (I do not have "Android Device" section), except in when MTP + debugging are activated. Then I have both "Nexus 4" and "MTP", in "Other devices" section.
It does not work in PTP mode either and I also tried uninstalling/reinstalling the Nexus Root Toolkit, even if I do not see how it can help...
One last point: I have the "connected as multimedia device" notification on my Nexus 4 when MTP is activated, even if it's not recognised by Windows.
Do you have any idea of what I can do?

Have you tried Nexus 4-specific drivers? Try following this guide.

Marvlesz said:
Have you tried Nexus 4-specific drivers? Try following this guide.
Click to expand...
Click to collapse
I have already tried to follow this guide, it just helped me to install ADB drivers but I still don't have access to the content of my Nexus from my computer. I just tried it again, just in case. No changes

Bartimoot said:
I have already tried to follow this guide, it just helped me to install ADB drivers but I still don't have access to the content of my Nexus from my computer. I just tried it again, just in case. No changes
Click to expand...
Click to collapse
Last time I had such an issue: I uninstalled the drivers using Device Manager, then installed the drivers from that guide, plugged in my phone and it worked..
Here is another post from another forum that has something you could try:
still1 said:
ttwiitch said:
still1 said:
1. make sure Settings ->Storage -> Menu[3 dots on top right] -> USB Computer Connection is MTP
2. USB debugging is disabled (if you ever enabled it)
3. make sure the drivers installed is MTP drivers rather than adb device(you do this when you unlock/root nexus)
point 3 is important. thats the reason why its not getting detected
Click to expand...
Click to collapse
2. Where in setting do I check for USB debugging?
3. How do I check this? (I'm not rooted)
Click to expand...
Click to collapse
2. developer option.. if you have not enabled developer option then you wouldnt have enabled USB debugging. so skip this
3. Connect your nexus to PC-->Go to Control panel-->device manager
you will see something like Android adb in device manager
Right Click and click "Update device Software"
Click "Browse your Computer for driver Software"
Click "Let me Pick from a list of device drivers on my Computer"
Click Next, for the device list shown.
Click to expand...
Click to collapse
Tell us how it goes..

Thank you for spending some of your time to help me Marvlesz, I really appreciate.
Marvlesz said:
Last time I had such an issue: I uninstalled the drivers using Device Manager, then installed the drivers from that guide, plugged in my phone and it worked..
Click to expand...
Click to collapse
Yes, I saw it worked for a lot of people, for what I have read, but it seems that I am not that lucky
When picking from the list, I tried from the Android Device section and it displays "Unable to find any drivers for this device". Same Results in “Mobile devices”.
When I try “Show all devices”, I have a lot of possibilities. I just tried “MTP Device” from both “Standard MTP-Compliant Device” and “Standard MTP-Compliant devices” sections, and it displayed “The install class is not present or is invalid”
Am I cursed?
I was wondering, is it possible that the problem is coming from my hardware? Or its drivers? (Those for the motherboard maybe?)
EDIT: I just found this thread : http://forum.xda-developers.com/showthread.php?t=2493734
I will try it and I will keep you updated when it is done.
EDIT 2:
So I tried the solution... and it worked! :good:
I had the N version of Windows 8.1, mainly to avoid useless software like Windows Media Player, and it was the exact problem.
Sorry for taking a little of your time, and thank you again!

No problems, I'm glad you had it fixed.

USB storage not showing up in windows

Anyone else with problems seeing the storage after plugging into PC? adb command works and device drivers installed. Found another forum where turning the usb from MTP to charging and back under developer options does the trick. I have a non stock ROM and seeing if fresh out of the box experiences the same thing.

I have the same issue and can't seem to figure out how to get it to work. My work around has been to use ES File Explorer and open Remote Manager.
Edit: I just plugged it in again to see what I can find. I turned off USB Debugging and Developer Options. Plugged in and pulled the notification bar down, there is an option to change USB Settings to Charging, Power Supply, File Transfers (this works), Photo Transfer and MIDI. Give it a go!

rramey23 said:
I have the same issue and can't seem to figure out how to get it to work. My work around has been to use ES File Explorer and open Remote Manager.
Edit: I just plugged it in again to see what I can find. I turned off USB Debugging and Developer Options. Plugged in and pulled the notification bar down, there is an option to change USB Settings to Charging, Power Supply, File Transfers (this works), Photo Transfer and MIDI. Give it a go!
Click to expand...
Click to collapse
I am running to the exact same problem.
I have tried with USB Debugging off AND on, still no go. I think there's a problem with installing the drivers. Whenever I check the device manager, it still says the drivers weren't installed. I have tried installing the Google drivers. What do we do?!

Kandydish said:
I am running to the exact same problem.
I have tried with USB Debugging off AND on, still no go. I think there's a problem with installing the drivers. Whenever I check the device manager, it still says the drivers weren't installed. I have tried installing the Google drivers. What do we do?!
Click to expand...
Click to collapse
Need to get the drivers to install first and foremost. Even with USB Debugging on, I'm still able to pull down and change from charge only. Those drivers are key. I had to restart my computer before it was able to take the install.

rramey23 said:
Need to get the drivers to install first and foremost. Even with USB Debugging on, I'm still able to pull down and change from charge only. Those drivers are key. I had to restart my computer before it was able to take the install.
Click to expand...
Click to collapse
I'm able to get to the pulldown and change the setting from charging to MTP. Every time I do that, I get a window showing that I'm installing the drivers for Nexus 6P. Then it completes. I can do this over and over again. In the device manager, there's a little exclamation mark by the Nexus 6P and says these drivers weren't installed Code 28. I have exhausted Google to no avail!
Anyone find a solution to this?

Kandydish said:
I'm able to get to the pulldown and change the setting from charging to MTP. Every time I do that, I get a window showing that I'm installing the drivers for Nexus 6P. Then it completes. I can do this over and over again. In the device manager, there's a little exclamation mark by the Nexus 6P and says these drivers weren't installed Code 28. I have exhausted Google to no avail!
Anyone find a solution to this?
Click to expand...
Click to collapse
You chose to install the drivers manually instead of having the system do it for you? Right click the yellow exclamation .. update drivers .. allow me to pick .. choose the download file location see what that gives you.

zosimov21 said:
You chose to install the drivers manually instead of having the system do it for you? Right click the yellow exclamation .. update drivers .. allow me to pick .. choose the download file location see what that gives you.
Click to expand...
Click to collapse
When I choose the location, I see a bunch of options. The most relevant ones are ADB Interface and Android Device. Under Android Device there are several more options such as Android Adapter Interface, Android Bootloader Interface, and the such; no mention of MTP.

Kandydish said:
When I choose the location, I see a bunch of options. The most relevant ones are ADB Interface and Android Device. Under Android Device there are several more options such as Android Adapter Interface, Android Bootloader Interface, and the such; no mention of MTP.
Click to expand...
Click to collapse
Did you already download the google USB drivers?
Should just be able to choose the android_winusb.inf driver. It should allow MTP

zosimov21 said:
Did you already download the google USB drivers?
Should just be able to choose the android_winusb.inf driver. It should allow MTP
Click to expand...
Click to collapse
I have downloaded them. How do I specifically choose just that file? When I go through updating the driver, it asks for a folder location.

Go to dev options, switch the USB from ptp back to mtp and it works for me

xxsashixx said:
Go to dev options, switch the USB from ptp back to mtp and it works for me
Click to expand...
Click to collapse
Tried. Keeps trying to install the MTP drivers and it won't go through.

I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet

bartendersimon said:
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
Click to expand...
Click to collapse
I don't have any other drivers from any other devices. This is a clean install of Windows 8.1. I've only tried connecting my 6P, my OG 6, and my 9. All have the exact same problem.

Kandydish said:
I don't have any other drivers from any other devices. This is a clean install of Windows 8.1. I've only tried connecting my 6P, my OG 6, and my 9. All have the exact same problem.
Click to expand...
Click to collapse
You might wanna try installing Huawei Drivers and see if that help
HiSuiteSetup_2.3.55.1.zip
http://download-c.huawei.com/downlo...loadId=16205&version=90864&siteCode=worldwide

bartendersimon said:
You might wanna try installing Huawei Drivers and see if that help
HiSuiteSetup_2.3.55.1.zip
http://download-c.huawei.com/downlo...loadId=16205&version=90864&siteCode=worldwide
Click to expand...
Click to collapse
I installed that application and I was able to see my device, the apps, the contacts, everything. EXCEPT I wasn't able to access the device from Windows Explorer which means I am not able to transfer files.

Kandydish said:
I installed that application and I was able to see my device, the apps, the contacts, everything. EXCEPT I wasn't able to access the device from Windows Explorer which means I am not able to transfer files.
Click to expand...
Click to collapse
So when you change the option in the phone from charging to file transfer, did you check the device manager to see if there any unknown device showing somewhere?

bartendersimon said:
So when you change the option in the phone from charging to file transfer, did you check the device manager to see if there any unknown device showing somewhere?
Click to expand...
Click to collapse
Changing it from charging to MTP shows a MTP device in Manager with a yellow exclamation mark next to it. When looking into the details, it says that no drivers are installed. When I try "Updating Drivers", it says "Windows failed to install drivers. Code 28" or something along those lines. Code 28 MEANS that Windows failed to install drivers.
Thanks for nothing Microsoft.

Nexus 6p Connection to PC Issue - This Helped!
I had similar problems with PC not recognising my Device. I found http://www.technobuzz.net/install-google-nexus-6p-usb-drivers/ which helped me solve my issues.
1. Downloaded and installed the Huawei Nexus 6p drivers. This installed a Huawei Task Manager which connection to pair was still not recognisable.
2. Deleted old drivers (acer, samsung, htc) from' Device Manager'. This actually helped PC recognise my device which showed up in the Device Manager>Other Devices>Nexus 6p, also in PC interface but once moved off charging to MTP, computer didnt recognise device.
3. Downloaded and installed the adb/fastboot installer. Followed instructions till step 10. My screen didn't show anything like Andoid ADB interface, it displayed MTP file install, which I installed. Just remember to refresh in My PC interface when changing over from charging to MTP, sometimes Nexus 6p will be hidden.
4. Uninstalled the Huawie Task Manager.
This has solved my problem with PC and Device connection. The instructions given are from what I can recall of the process I went through.
Credit to Sidharth Rathore from Technobuzz for this solution.
Hope this helps.
Later.
p.s. I have a windows 10 laptop if this helps.

bartendersimon said:
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
Click to expand...
Click to collapse
I was having the same issue until I uninstalled some other debugging drivers I had installed. So I would recommend crawling through your installed apps for any other android usb drivers and uninstalling them if you still have this issue.

Working on mine right now. Found that USB 3.0 ports will not recognize device. Once plugged into a 2.0, it is recognized. Might help your issue

Windows 10 Not Finding My Phone

Hello, I am having a rather strange problem. My PC did the dreaded auto upgrade to windows 10 the other day and I also got a new Nexus 6P. It seems my computer won't recognize my phone, at all, when I plug it in via USB. It's not even showing up in the device manager as a problem, it's like nothing happens at all.
I have
- downloaded and installed the latest google usb driver (right click install)
- downloaded the latest mtp drivers
- downloaded official nexus package from Huawei
- installed ADB and android SDK and also reinstalled the drivers from the SDK manager.
- downloaded some update for windows media player as someone mentioned that could be the problem
- tried different cables
- tried different ports (usb 3 too)
I am really at a loss. My work computer works just fine with it so I know the phone and the cable are okay and other things work on those ports on my home computer. By the way the computer is Windows 10 pro - 64bit

robproctor said:
Hello, I am having a rather strange problem. My PC did the dreaded auto upgrade to windows 10 the other day and I also got a new Nexus 6P. It seems my computer won't recognize my phone, at all, when I plug it in via USB. It's not even showing up in the device manager as a problem, it's like nothing happens at all.
I have
- downloaded and installed the latest google usb driver (right click install)
- downloaded the latest mtp drivers
- downloaded official nexus package from Huawei
- installed ADB and android SDK and also reinstalled the drivers from the SDK manager.
- downloaded some update for windows media player as someone mentioned that could be the problem
- tried different cables
- tried different ports (usb 3 too)
I am really at a loss. My work computer works just fine with it so I know the phone and the cable are okay and other things work on those ports on my home computer. By the way the computer is Windows 10 pro - 64bit
Click to expand...
Click to collapse
Have you installed Google USB Driver for nexus 6p? If not, download Google USB Driver, extract it and save it in your any name folder that you can locate it later, plug n6p in your pc or laptop and it should pop up with USB option to select either file transfer or picture transfer, click one of them, Windows should be able to find n6p driver, if not, go to setting on your pc, device manager, then look at highlighted USB of your nexus 6p whether it is properly installed, if not, then install it by finding the driver that you extracted in that specific folder... Hoping this works for you.

luckyfate said:
Have you installed Google USB Driver for nexus 6p? If not, download Google USB Driver, extract it and save it in your any name folder that you can locate it later, plug n6p in your pc or laptop and it should pop up with USB option to select either file transfer or picture transfer, click one of them, Windows should be able to find n6p driver, if not, go to setting on your pc, device manager, then look at highlighted USB of your nexus 6p whether it is properly installed, if not, then install it by finding the driver that you extracted in that specific folder... Hoping this works for you.
Click to expand...
Click to collapse
Thanks for the response, but yea I already got the new usb drivers and installed them via right click install. The thing is though that in device manager the phone doesnt show up, at all, not even as a problem device. Its like its not there. The phone shows that its charging, but it doesn't recognize that its plugged into a usb port. Im really unsure what to do about this.

robproctor said:
Thanks for the response, but yea I already got the new usb drivers and installed them via right click install. The thing is though that in device manager the phone doesnt show up, at all, not even as a problem device. Its like its not there. The phone shows that its charging, but it doesn't recognize that its plugged into a usb port. Im really unsure what to do about this.
Click to expand...
Click to collapse
Did you install x64 driver from Google USB Driver? Check to see to make sure your USB android debugging is checked. It is kind of odd, try to reboot your pc and nexus 6p, then plug your phone in different USB port if your pc has extra USB port..

luckyfate said:
Did you install x64 driver from Google USB Driver? Check to see to make sure your USB android debugging is checked. It is kind of odd, try to reboot your pc and nexus 6p, then plug your phone in different USB port if your pc has extra USB port..
Click to expand...
Click to collapse
Are you referring to this USB driver? I dont actually see a 64 and 32 version:
https://developer.android.com/studio/run/win-usb.html

robproctor said:
Are you referring to this USB driver? I dont actually see a 64 and 32 version:
https://developer.android.com/studio/run/win-usb.html
Click to expand...
Click to collapse
Should be on top of the folder that your extracted...​

Ah I see what you are referring to. Well, here is the thing, how do I install those drivers? Remember I cant find it device manager to update the drivers. The only way I could find to install them was to right click the android_winusb.inf file and choose install. It said it installed okay, but of course its not working. Any idea?

By the way, I also have usb debugging on and usb configuration WAS set to MTP, but I just changed it to try the different variations, but now its stuck on charging and wont change to MTP, but I think its because the phone isnt being recognized by the computer because this morning at the office I was able to change the usb type to mtp and the others, but that computer recognized the phone... AGHHHH WTF

robproctor said:
Ah I see what you are referring to. Well, here is the thing, how do I install those drivers? Remember I cant find it device manager to update the drivers. The only way I could find to install them was to right click the android_winusb.inf file and choose install. It said it installed okay, but of course its not working. Any idea?
Click to expand...
Click to collapse
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...

luckyfate said:
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
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Hey Lucky, I really appreciate you helping me out here, but just so you know I am no newb with this kinda stuff. I have went through this process on a couple other computers with no problem, so when I say its not showing up in device manager I mean its literally not there. Its not there and just under some other name or with a problem icon, its literally not in the device list. Also, I do have usb debugging on

luckyfate said:
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
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Please go to YouTube and type "install usb driver on nexus 6p" search and then follow instructions from the video... Good luck.

WAIT! I got it... Wow I would of never thought this, but apprently my Wacom was the problem. As soon as I unplogged my wacom tablet the phone picked right up... Strange... Anyways, case closed... freaking conflicts!

Okay hold on, still having problems. Well, now the computer dings when I plug it in, but it still doesnt show up. However when I change the phone usb to PTP the phone becomes visible on the pc in windows explorer (but still not in device manager) and when I put it to MTP it disconnects and I cant see it in windows explorer anymore, and still cant find it in device manager... Ugh...

Okay sorry for all the messages, but i did get the MTP working. I had to uninstall the reinstall the drivers a couple times... very strange, but whatever its working... yay!

robproctor said:
Okay sorry for all the messages, but i did get the MTP working. I had to uninstall the reinstall the drivers a couple times... very strange, but whatever its working... yay!
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Did you figure out the problem? I'm having the exact same problem with mine and with USB mode not switching from Charging and the PC not even recognizing a USB device was plugged in.

I found using a different cable solved my problem. Don't really know why cause the first one I used seemed fine and worked to charge it, but by using a different one, Win 10 recognized it and got me in the game.