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Hi all ! I recently bought a Galaxy note and was really happy with it. But recently I was reading a mail in the inbuilt mail client (not gmail) and had the background color set as grey and I see a tiny white dead pixel in the bottom half of the screen. I then performed the screen test with the RGB colors from the service menu but in all three screens its not visible. Its visible only on grey backgrounds not even visible on black background. Can any body else test this and confirm !!!.
Instructions: Configure the mail client in the phone (if not already configured) and open any mail and set the background color to grey. Zoom the mail as far as possible so as to see only the background and not any mail text. and check the whole screen for any stuck pixels from a distance of about 5-7 inches.
Please Check the pic !!!
Hello,
Can you please take a picture by a camera or so, as i think it gonna be easier for people to help you and to see exactly what do you mean.
I ve added the PICTURE now !
I have the same. I was considering to return it but I see the pixel not often at all.
Only on certain background...
tried to use screen test...gray background but nothing...
can you still exchange it ? Just tell them it keeps rebooting when in the middle of calls...works fro me...
More user please comment?
Sent from my GT-N7000 using XDA App
Checked... slightly hue change on right side but no stuck or dead pixel...
Checked mine and don't have any dead pixels or tint/hue problems. Screen seems perfect so far *knocks on wood*. HK white version of the phone.
Check to make sure your dead white pixel doesn't move when you scroll the gray background. I saw something that I thought looked just like yours when I opened up Pandora for the first time because it has a gray background when your entering your login info but I noticed when I scrolled up and down the tiny white pixel was moving as well and was completely gone when I scrolled it off the screen.
Twohothardware said:
Check to make sure your dead white pixel doesn't move when you scroll the gray background. I saw something that I thought looked just like yours when I opened up Pandora for the first time because it has a gray background when your entering your login info but I noticed when I scrolled up and down the tiny white pixel was moving as well and was completely gone when I scrolled it off the screen.
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Click to collapse
Sadly mine doesnt move
alexd83 said:
I have the same. I was considering to return it but I see the pixel not often at all.
Only on certain background...
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Click to collapse
Do you also have it on the bottom half of the screen, a little of the centre ?
return it back...this pricey phone should be perfect !!!
hi
Hi I too have this problem. *#0*# When I did the screen test; only green on the screen looks.And the gray screen appears normally please help
up
up please ....
ankydu said:
Sadly mine doesnt move
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Suggest you return it. It should have at least one year's worth of Samsung warranty and depending on how you bought the phone (outright or through a carrier contract) they might be more generous as well.
And also mention that you bought this device for the screen and have a sharp eye for screen defects (because you are creative with the S-Pen? Hah!) and they may be more willing to offer an exchange or repair.
By the way it may also depend on which country you're in...
I got such a problem either.My phone had one dead pixel which is always black.And that happaned almost in 10 days after I've bought it.
I know it has 2 years of factory warranty and contacted with service.One of the technicians are a friend of mine and he told us not to give it to the service for just one dead pixel.One pixel is off the warranty until 5 and even it is 5 and the services agrees to change the panel,the phone couldn't be assembled as good as it used to be.So I decided not the see the dead pixel.
I have same issue
there is a reversed color pixel in my galaxy note display
it's visible in most background colors and just invisible in red and black back color.
this pixel is red in most times.
mines blue top right corner and you cab only see it when your screen goes in sleep mode
Sent from my GT-N7000 using XDA
Try rapidly changing colors on screen it helps the stuck pixel to come back to life if it's really a stuck pixel. Never get only your screen replaced it's real bad, most of them don't fit the screen proper, dust gets in and it'll irritate you more than the current stuck pixel. Get the phone completely replaced if you can. 1 stuck pixel is mostly ignored under warranty terms, but give it a try
Recently I just noticed that there is a small blue shining dot (pixel) on my screen when I turn GN off and it stays there for near 20 sec !
you can not see it even with the smalest light in the room but it is there in darkness !!!
it is in the right side of the screen a little lower than middle ....
any one else notice that ?
is it normal ?
how can I check what it is ?
...
Had this on my GS2, the screen was replaced under waranty.
you have a stuck blue sub-pixel! this should be visible in every picture you display, but it's most noticeable when displaying a black picture (and switching the device off takes about 10-20sec - and the display is still active, but displaying nothing)!
you can test your screen with a test-tool opened with the dialer: enter *#0*#
such a defect is really hard to notice in real life conditions, due to the small subpixel size. also, samsung has no obligation to change your screen because of one dead subpixel, but you can try!
more common is a dead sub-pixel (the subpixel stays always dark), and it's also less annoying. if i would be you i would try to exchange!
Thanks for info
I just test it with *#0*# and there is no blue pixel in the green or red or white or black screens ...
So I just try to ignore it for now or may be change the screen if it gets annoying
Same here. I think is a ICS bug. If i flash a GB rom there is no blue dot. It only appear during 30 o 40 secs when you switch off the screen.
chanur_000 said:
Same here. I think is a ICS bug. If i flash a GB rom there is no blue dot. It only appear during 30 o 40 secs when you switch off the screen.
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which rom you have ?
I'm on Rocket Rom v2 .
i´m on kingdroid 2.1 but have tried several and the problem is always there except with GB roms.
Try detect pixel and fix from the play store. It helped me fix a stuck pixel on one if my older phones.
I also have the blue pixel when the screen turns off after the ICS update. It doesn't show on a black image either only when the screen turns off. Detect pixel and fix hasn't worked.
BPS ( blue pixel symptom ) seems like an ICS problem or ICS on some devices problem or ...
I tried every solution you can think of but when screen goes off its there for about 20-30 sec and then it goes away.
I tried deferent rom and kernels ....
I think many others has this problem but didn't noticed yet.
For all people experiencing this issue, i would like to tell you that when i got the galaxy note initially, i too had this problem! This problem has nothing to do with software so using Gingerbread or ICS dosent matter. I had taken my galaxy note with this problem to Original Samsung Center. They took my phone to "check it in a dark area" because in daylight it wasnt visible. Then they confirmed to me that it was a screen damage and replaced my damaged screen with a new one free of charge since it was under warranty. So if ur suffering from this same problem please go to your nearest Samsung Service Center OR Outlet where you purchased the phone from and get a screen replacement or phone replacement.
Cheers!
Strange thing is my wife's note has a red pixel. I swear it wasn't there in the start. It goes off 30 secs after screen is off.
Sent from my GT-N7000 using xda premium
Seem to remember having the same issue, had to be very dark though. Occurred with ICS and GB. I think its a hardware issue. I don't know what the policy is with Samsung and smart phone screens with duff pixels, might be worth checking as with computer screens there are tollerances and 'some' manufacturers have zero tollerance where they will accept a return for any pixel defect, others wont. But this occurs when powered down for 20 or 30 seconds and does not show up with screen tests. I guess the QC policy might be thus: if you power down = your not going to be looking at it = it doesnt matter.
So I just received my N7 about 2 hours ago and have finally had the time to start messing with it at work. Only issue is a stuck Red Pixel located on my navigation menu... I have tried all the usual remidies to correct the issue (Pixel fix videos, apps, screen rub, etc) and none seem to work. Now here is where it gets kind of weird...
When running the pixel test app I am able to scroll through color selections manually and it full screens. When scrolling the menu stays on screen and the pixel stays red, when it goes full screen the pixel changes to the correct color. So during full screen it is functioning correctly, during anything that has the menu open the pixel is red. Normally when a pixel is stuck its stuck, I tried every color on the app and the pixel changes to the correct color in full screen.
I was just wondering if anyone has any feedback or suggestions on what I should do. I purchased from the Play Store and this is a 16gb N7. Everything else is flawless and the build quality is great. I do not want to RMA the device right now mainly due to the risk of receiving one that has even worse issues and I really do not want to wait 3 weeks to get another one.
Any Ideas? Picture is attached showing the pixel.
Thanks in advance!
No one is having a similar issue? :-(
That's a dead pixel not a stuck pixel
minooch said:
That's a dead pixel not a stuck pixel
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Dead pixels are generally black/white/grey no? And normally a dead pixel means that it doesn't work, this pixel works for blue and red just not green. Or that's how it appears to be.
You try rubbing it out
Sent from my Galaxy Nexus using my mind.
Yea, I didnt press overly hard, just hard enough to move the liquid around. I might try it again. Probably going to take a video so I can show everyone what its doing, never seen a pixel behave like this, normally when its dead, its dead.
I have the same problem. I've owned the device for nearly a year, and the problem showed up maybe a month ago.
I have one red pixel in the very bottom-right edge of the screen.
what app are you using that attempts to fix the pixel by flashing full screen, including the nav bar?
Sorry to revive an old thread, but I have the same exact issue but with a green pixel on the nav bar. It looks and works fine except on the nav bar. Did this ever fix for you? Mine is new wondering is I should exchange it.
I bought a Galaxy S4 i9505, and update it to the latest firmware 4.2.2. After 7 days of usage, some green and black dots appear in the screen and they are blinking randomly on the screen (Please see the attached screenshot. The site uploaded the images in very low resolution and think the dots cannot be seen).
I think is a software problem, because it also appears in the screenshots.
Did anyone see this problem before?
P.S. I have already done a factory reset but the green dots problem still remained
galaxiasS4 said:
I bought a Galaxy S4 i9505, and update it to the latest firmware 4.2.2. After 7 days of usage, some green and black dots appear in the screen and they are blinking randomly on the screen (Please see the attached screenshot. The site uploaded the images in very low resolution and think the dots cannot be seen).
I think is a software problem, because it also appears in the screenshots.
Did anyone see this problem before?
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Click to collapse
I think that u have Deadpixels. Try a pixel test from the app store.
Tunestwo said:
I think that u have Deadpixels. Try a pixel test from the app store.
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Click to collapse
Thank you for your quick response. I don't think they are dead pixels because they are appearing in the screenshots. If they were dead pixels they will not be able to appear in the screenshots because this is a hardware problem. Isn't it?
i.e Think about your computer and PrinScreen Button. If you have a dead pixel on your monitor it never appears in the print screen picture.
Also, these dots are randomly produced anywhere and they are blinking all the time.
galaxiasS4 said:
Thank you for your quick response. I don't think they are dead pixels because they are appearing in the screenshots. If they were dead pixels they will not be able to appear in the screenshots because this is a hardware problem. Isn't it?
i.e Think about your computer and PrinScreen Button. If you have a dead pixel on your monitor it never appears in the print screen picture.
Also, these dots are randomly produced anywhere and they are blinking all the time.
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Yep that was a derp reaction of me....sorry can't help u further. Did u tried flashing a rom?
Hi there,
I have the exact same problem currently running 4.3 XXUEMI8, however it has been a problem since I bought the phone brand new from stock.
Refer to screen shot attached, where the pixels are clearly visible at 1:1 zoom.
The green and red pixels are also very visible when viewing YouTube videos or anywhere that is displayed as solid BLACK or WHITE.
Did you ever find a resolution?
Here is a link to a full resolution image (XDA image uploader masks the pixels on resize): osiris-developments.co.nz/temp/Screenshot_2013-10-09-15-59-39.png
OSiRiSNZ said:
Hi there,
I have the exact same problem currently running 4.3 XXUEMI8, however it has been a problem since I bought the phone brand new from stock.
Refer to screen shot attached, where the pixels are clearly visible at 1:1 zoom.
The green and red pixels are also very visible when viewing YouTube videos or anywhere that is displayed as solid BLACK or WHITE.
Did you ever find a resolution?
Here is a link to a full resolution image (XDA image uploader masks the pixels on resize): osiris-developments.co.nz/temp/Screenshot_2013-10-09-15-59-39.png
Click to expand...
Click to collapse
ohh! I am so sorry about that. Exactly the same problem. Also, when I took pictures, they were fine, but when I made video calls, I saw the dots to my pc screen. I thought is like a VGA problem. If so, the damage is very huge, and maybe the motherboard needs to be replaced.
I didn't find any solution, so I sent the phone for a repair. A month passed, no news yet. I suggest you to return the phone as soon as possible!!
When I have news, I will write back to you.
Just to follow up on this, phone was replaced under warranty. Samsung did not specify what exactly was repaired, however it was turned around in about 3 working days.
I have since moved to the G900F anyway
suddenly from today i noticed a red blured spot on my moto x style screen, which can be seen only on dark background like black and blue. You can see the attched screenshot. is this a problem with my lcd display? my phone is waranty so should i take my phone to service centre for any hardware problem?
Weird... I noticed the same exact thing for the last few days, in the same exact spot. I googled and got to this post.
I'm hoping its a sensor of some sort that can be turned off, but I'm pessimistic.
I chatted with support and they didn't seem to know what it was. Cleared cache, did a reset... didn't fix it. They've left me with send in and get repaired or get a replacement option. Ridiculous.
Um, is this a joke post? You took a screenshot of a hardware issue, screenshots are software. Only you will be able to see that, take a actual photo if you want us to see it. lol
Yeah, I noticed that too lol. However, the dot we are seeing is in the middle bottom half of the screen. Its def hardware related.
I'm currently facing this same issue. It appears 2/3rds from the top of the screen, directly in the center.
Hmm... this is starting to really piss me off. I''m readying myself to send in my device to repair.
Delete
Here is a screenshot of the red blurry dot. Nevermind the white dot as it's the light from my webcam...
https://drive.google.com/file/d/0B-rrZ_OxzkprUFJRamRpa2R0RVE/view
You guys stock? I wonder if a custom ROM would solve it?
Yeah, I'm stock, unrooted.
I was just told by a chat rep that they are actually aware of this issue and its been escalated to a higher team. Take that for what you will...
I see a blue spot on a black black ground..... thats really weird
prakashdiwakar said:
suddenly from today i noticed a red blured spot on my moto x style screen, which can be seen only on dark background like black and blue. You can see the attched screenshot. is this a problem with my lcd display? my phone is waranty so should i take my phone to service centre for any hardware problem?
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Click to collapse
I had read online about people reporting blue and red spots on dark backgrounds... but not a whole lot of why or how it was fixed. I mailed my phone to be repaired...