I have a dead pixel in the middle of the screen.
My Nook has only 5 days of use and the dead pixel came after 2 days of opening, Ebay seller did not respond to messages.
I know that electronic ink technology does not have pixels, but the fact is that I have a point in the middle of the screen always blank.
I tested with a test that changes from white to black many times, restoring factory nook, etc ... but there is no solution :crying:
Do you know if It may cover by the warranty?
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I got this phone a few days now and a dead/stuck pixel has already show up. It's red and really frustating. It's miniscul but I can't get my eyes from it. It's on the right side of the screen, a little bit above the right down corner. I can only see it when the screen is black (so in some of the apps and menus) or when it's an other dark colour. Does someone have a solution to this? I heard that it's possible to get rid of it with some special technique.
Thanks for your attention.
i'd suggest taking it straight back to the carrier and say the product is faulty. They normally have a decent period before they say you have to go back to the manufacter, and manufacters normally don't fix it for an individual dead pixel, but you should try.
I've personally never had a dead pixel before, but I heard one way to fix that was by rapidly changing colors on a screen. There's an app for that
Hi all ! I recently bought a Galaxy note and was really happy with it. But recently I was reading a mail in the inbuilt mail client (not gmail) and had the background color set as grey and I see a tiny white dead pixel in the bottom half of the screen. I then performed the screen test with the RGB colors from the service menu but in all three screens its not visible. Its visible only on grey backgrounds not even visible on black background. Can any body else test this and confirm !!!.
Instructions: Configure the mail client in the phone (if not already configured) and open any mail and set the background color to grey. Zoom the mail as far as possible so as to see only the background and not any mail text. and check the whole screen for any stuck pixels from a distance of about 5-7 inches.
Please Check the pic !!!
Hello,
Can you please take a picture by a camera or so, as i think it gonna be easier for people to help you and to see exactly what do you mean.
I ve added the PICTURE now !
I have the same. I was considering to return it but I see the pixel not often at all.
Only on certain background...
tried to use screen test...gray background but nothing...
can you still exchange it ? Just tell them it keeps rebooting when in the middle of calls...works fro me...
More user please comment?
Sent from my GT-N7000 using XDA App
Checked... slightly hue change on right side but no stuck or dead pixel...
Checked mine and don't have any dead pixels or tint/hue problems. Screen seems perfect so far *knocks on wood*. HK white version of the phone.
Check to make sure your dead white pixel doesn't move when you scroll the gray background. I saw something that I thought looked just like yours when I opened up Pandora for the first time because it has a gray background when your entering your login info but I noticed when I scrolled up and down the tiny white pixel was moving as well and was completely gone when I scrolled it off the screen.
Twohothardware said:
Check to make sure your dead white pixel doesn't move when you scroll the gray background. I saw something that I thought looked just like yours when I opened up Pandora for the first time because it has a gray background when your entering your login info but I noticed when I scrolled up and down the tiny white pixel was moving as well and was completely gone when I scrolled it off the screen.
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Sadly mine doesnt move
alexd83 said:
I have the same. I was considering to return it but I see the pixel not often at all.
Only on certain background...
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Do you also have it on the bottom half of the screen, a little of the centre ?
return it back...this pricey phone should be perfect !!!
hi
Hi I too have this problem. *#0*# When I did the screen test; only green on the screen looks.And the gray screen appears normally please help
up
up please ....
ankydu said:
Sadly mine doesnt move
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Suggest you return it. It should have at least one year's worth of Samsung warranty and depending on how you bought the phone (outright or through a carrier contract) they might be more generous as well.
And also mention that you bought this device for the screen and have a sharp eye for screen defects (because you are creative with the S-Pen? Hah!) and they may be more willing to offer an exchange or repair.
By the way it may also depend on which country you're in...
I got such a problem either.My phone had one dead pixel which is always black.And that happaned almost in 10 days after I've bought it.
I know it has 2 years of factory warranty and contacted with service.One of the technicians are a friend of mine and he told us not to give it to the service for just one dead pixel.One pixel is off the warranty until 5 and even it is 5 and the services agrees to change the panel,the phone couldn't be assembled as good as it used to be.So I decided not the see the dead pixel.
I have same issue
there is a reversed color pixel in my galaxy note display
it's visible in most background colors and just invisible in red and black back color.
this pixel is red in most times.
mines blue top right corner and you cab only see it when your screen goes in sleep mode
Sent from my GT-N7000 using XDA
Try rapidly changing colors on screen it helps the stuck pixel to come back to life if it's really a stuck pixel. Never get only your screen replaced it's real bad, most of them don't fit the screen proper, dust gets in and it'll irritate you more than the current stuck pixel. Get the phone completely replaced if you can. 1 stuck pixel is mostly ignored under warranty terms, but give it a try
So I just received my N7 about 2 hours ago and have finally had the time to start messing with it at work. Only issue is a stuck Red Pixel located on my navigation menu... I have tried all the usual remidies to correct the issue (Pixel fix videos, apps, screen rub, etc) and none seem to work. Now here is where it gets kind of weird...
When running the pixel test app I am able to scroll through color selections manually and it full screens. When scrolling the menu stays on screen and the pixel stays red, when it goes full screen the pixel changes to the correct color. So during full screen it is functioning correctly, during anything that has the menu open the pixel is red. Normally when a pixel is stuck its stuck, I tried every color on the app and the pixel changes to the correct color in full screen.
I was just wondering if anyone has any feedback or suggestions on what I should do. I purchased from the Play Store and this is a 16gb N7. Everything else is flawless and the build quality is great. I do not want to RMA the device right now mainly due to the risk of receiving one that has even worse issues and I really do not want to wait 3 weeks to get another one.
Any Ideas? Picture is attached showing the pixel.
Thanks in advance!
No one is having a similar issue? :-(
That's a dead pixel not a stuck pixel
minooch said:
That's a dead pixel not a stuck pixel
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Dead pixels are generally black/white/grey no? And normally a dead pixel means that it doesn't work, this pixel works for blue and red just not green. Or that's how it appears to be.
You try rubbing it out
Sent from my Galaxy Nexus using my mind.
Yea, I didnt press overly hard, just hard enough to move the liquid around. I might try it again. Probably going to take a video so I can show everyone what its doing, never seen a pixel behave like this, normally when its dead, its dead.
I have the same problem. I've owned the device for nearly a year, and the problem showed up maybe a month ago.
I have one red pixel in the very bottom-right edge of the screen.
what app are you using that attempts to fix the pixel by flashing full screen, including the nav bar?
Sorry to revive an old thread, but I have the same exact issue but with a green pixel on the nav bar. It looks and works fine except on the nav bar. Did this ever fix for you? Mine is new wondering is I should exchange it.
I bought my galaxy s4 few days ago from private store. Yesterday i notice a green dot which seems like a stuck pixel, however from what i have read i understand that OLED screen doesn't have stuck pixels. I tried to run fix and detect dead pixel from the store but it didn't work. It seems to appear on ceratins color like white grey yellow and ironically green. On blue, red and purple however it looks all normal. Today after i received some push update from whatsapp it suddenly disappear and all looks great but when i tried to load video from youtube it returned. I can barly notice this dot in the daily use, it appears more strongly when i watch videos.
here's some photos:
about the warranty - I bought it from private store and in their policy they said they don't cover problems in the touch screen\ inner screen, but only manufacturer fault. Also in the offical samsung website it's written that only from 3+ dead pixel a phone device will be replaced:
what do you think i should do?
howfunny22 said:
what do you think i should do?
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Live with it.
Hello all, today I've noticed that my G2 has developed the infamous "black lines" accross the screen problem. I have black lines all over the screen vertically and horizontally. The lines appear to slighty flicker and they're constanly visible in all colors, but mostly in lighter colors. The phone is in a good state, few scratches here and there, dropped it once before (~0.5 ft height). The phone is around 10 months old and I use it intensely every day so I'd see if started happening after the drop, it didn't. My question is, does the warranty cover the screen replacement or adjustment (because I've read that it may happen because of the screen connector being loose) if it has the black lines problem? I don't want to open it myself and fiddle with the connectors because I don't have the skill required and I don't want to mess something up while it's still under warranty.
PS. Never unlocked/rooted/flashed, model D802
Thanks.
androidino95 said:
Hello all, today I've noticed that my G2 has developed the infamous "black lines" accross the screen problem. I have black lines all over the screen vertically and horizontally. The lines appear to slighty flicker and they're constanly visible in all colors, but mostly in lighter colors. The phone is in a good state, few scratches here and there, dropped it once before (~0.5 ft height). The phone is around 10 months old and I use it intensely every day so I'd see if started happening after the drop, it didn't. My question is, does the warranty cover the screen replacement or adjustment (because I've read that it may happen because of the screen connector being loose) if it has the black lines problem? I don't want to open it myself and fiddle with the connectors because I don't have the skill required and I don't want to mess something up while it's still under warranty.
PS. Never unlocked/rooted/flashed, model D802
Thanks.
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Warranty will cover it, when you contact them tell them you have tried all types of resets and factory restore.
They will issue you an RMA. Make sure you have the receipt of when you bought it, you will need to send it in with the phone.
I was going to send mine in for RMA but they wouldn't cover it under warranty because I bought it on EBay even though the actual phone was less than a year old.