[Q] Anyone else have this happen? - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

In the top left corner of the screen it appears that the glass is separating. Has anyone else had this happen?
I will try to get a better pic this one kinda sucks.

Here is a better pic.

animal7296 said:
Here is a better pic.
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Click to collapse
Take it to a store for a replacement.
Sent from my SPH-L720 using xda app-developers app

Its just the adhesive holding the screen to the body of the phone that is giving out.
Sent from my SPH-L720 using Tapatalk 4 Beta

I took it to my Sprint store and they replaced the screen for me.

Related

(Q) has anyone had this issue with the screen?

Right below the call and contact icons on the screen I'm getting a digital "reflection" of the top of the screen. Real thin line and it comes and goes so I'm wondering if it could be the software? I've never dropped or wet the phone. Besides the phone is about 7 days new from att.
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Just took a screen shot and looked on a computer and it has to be software related because it's in the screen shot.
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Can you take a picture? I've noticed mine has an odd border outlining the screen.
Sent from my Atrix

dark blotch on screen

I just got mine today it is a great phone but then I noticed when I'm on a white screen I see a dark blotch or blur in the center of the screen..i call it a fish eye about the size of a pencil eraser.
Has anyone else seen this ? I'm returning it as soon as my replacement comes hope this isn't a common issue with the nexus and don't want to go through 10 returns before I get a good one.
ericman77 said:
I just got mine today it is a great phone but then I noticed when I'm on a white screen I see a dark blotch or blur in the center of the screen..i call it a fish eye about the size of a pencil eraser.
Has anyone else seen this ? I'm returning it as soon as my replacement comes hope this isn't a common issue with the nexus and don't want to go through 10 returns before I get a good one.
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pics?
FatalityBoyZahy said:
pics?
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Don't know if you'll be able to see it from this screen shot.
When you look at it close it looks just like a dimple in the screen behind the glass.
ericman77 said:
When you look at it close it looks just like a dimple in the screen behind the glass.
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You probably have warped glass from the installation of the panel to the digitizer. One of mine had a bright yellow glue ring about 60-70% down the screen in the middle. Try angling the screen in different lights and see if you notice any wavering... Like a very faint ding on a car. I think whatever machine presses the screens down does it too hard.
Sent from my Nexus 4 using xda premium
You need to post a real pic. Screenshots won't show a physical defect.
Sent from my Nexus 4 using Tapatalk 2
lol....................
Do you have a camera available?
americasteam said:
You need to post a real pic. Screenshots won't show a physical defect.
Sent from my Nexus 4 using Tapatalk 2
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Lmaooo
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subxero123 said:
Lmaooo
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Lol yeah I will take a better pic when I get out of work. And its definitely under the glass.
Okay hope this helps. Taken with my no jellybean getten t mobile HTC one s.
Oops didn't let it finish uploading, here they are. Its in the search bar.
ericman77 said:
Oops didn't let it finish uploading, here they are.
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Is it what I see in the search bar area? I'd send that back for sure.. Haven't heard of anyone else having that problem either
VoiD_Dweller said:
Is it what I see in the search bar area? I'd send that back for sure.. Haven't heard of anyone else having that problem either
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Yes its terrible. I have a new one on the way. Hope its good.

Gap between top bezel and glass

Is this the way the phone is supposed to be? There's a small gap between the top part of the bezel where it meets the glass. I try to keep my phone clean all the time but there are quite a few lint pieces and grime stuck in that gap. The bottom of the phone is tight. Never dropped it. It is an RMA
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I think you can snap it back. Press it gently and it'll close.
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Pics?
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melcali said:
Pics?
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Will post pics when I get to a camera
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scream4cheese said:
I think you can snap it back. Press it gently and it'll close.
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Tried pressing on it. Didn't work. Thanks though
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As you can see the bottom is tight with no gap. The top has a big enough gap for dirt and debris and no way to get it out.
Sent from my Nexus 4 using xda premium
Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
Nigeldg said:
Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
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Thanks for your reply. All this time I thought it was normal
Sent from my Nexus 4 using xda premium
I have no gap on the top or bottom, and neither do any of the 5 others I know with N4s so yeah, RMA.
send that gaping gap back, son!
...before you get tiny creature eggs in them
Called google play customer service and started the RMA process. Thanks guys
Sent from my Nexus 4 using xda premium
Not going well with my RMA. This was customer service response :
"Thanks for contacting Google. The*specialists*has informed me that the*gaps are to allow for expansion of the glass due to varying temperature and is an intended part of the design.
If you have any*further*questions please feel free to*respond*to this email."
Can some of you guys take some photos of your phones so I can send this robot? Any other suggestions?
Sent from my Nexus 4 using xda premium
Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
Sent from my Nexus 4 using Tapatalk 2
esskayy said:
Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
Sent from my Nexus 4 using Tapatalk 2
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We'll see how it goes
Sent from my Nexus 4 using xda premium
I have the same issue but my gaps are much bigger and go throughout the whole screen. Dust and stuff goes in it. The front camera has a dark overlay whenever i use it due to all the dust that has gotten in there. I would RMA it but i bought it off a friend and im not sure if they want to accept it.
Here is a picture of a white door that i took outside using the front camera.
http://alienroms.com/IMG_20130502_194637.jpg
Its very dark and it has a weird dark overlay at the top.

[Q] Will Google RMA if screen was replaced?

I replaced my screen. And now I am experiencing problems with battery life, and in need of an RMA. My question is how closely does Google look at the device that are shipped back, will they notice that the screen was replaced? I also forgot to put back the blue tab that was connecting the battery and holding the antenna down in place. Will they take the phone apart and find out I had disasebmled it? Also there is a small gap at the bottom between the bezel and the left screw. I think its due to one of the clips not connecting correctly. I could probably fix all those things but I lost my T6 screw driver, so should I worry about any of those things?
Sent from my Nexus 4 using xda app-developers app
Not sure how picky Google is, but I sent a MyTouch slide into T-Mobile with the screen replaced, they noticed. I have no idea how, I put it all back together. I also recently sent my Nexus 4 in to Asurion for a replacement, the screen went wacky and I opened it to see if it was a loose connection. They didn't notice that.
Honestly you won't know until you try.
Wisefire said:
Not sure how picky Google is, but I sent a MyTouch slide into T-Mobile with the screen replaced, they noticed. I have no idea how, I put it all back together. I also recently sent my Nexus 4 in to Asurion for a replacement, the screen went wacky and I opened it to see if it was a loose connection. They didn't notice that.
Honestly you won't know until you try.
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Thank you for that answer that's why I would like to know if anyone has already tried this
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Anyone??
Sent from my Nexus 4 using xda app-developers app
Help me
Sent from my Nexus 4 using xda app-developers app

Bent screen

No I do not own a flex
Anyway when I put it screen down on a flat surface and touch the corners it starts rocking.
How to describe better.
One finger on left upper, one on the right down corner and touching once up once down. (Or the opposite corners, has to be diagonal)
If you have the same issue, your should feel it.
It does not distort the screen, but not sure it won't get worse in the future.
Anyone else encountered this?
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I have this but it's because I manually replaced my screen and did not have something to put in so t wouldn't rock but since I use a case that covers the bezel it's not a problem
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XxZombiePikachu said:
I have this but it's because I manually replaced my screen and did not have something to put in so t wouldn't rock but since I use a case that covers the bezel it's not a problem
Sent from my LG-D800 using xda app-developers app
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In my case it's the glass that's bent. Not like it's lifted, but deformed. Not sure how it really happened. Maybe the original quick window cover... or just having it in my pants
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PAGOT said:
In my case it's the glass that's bent. Not like it's lifted, but deformed. Not sure how it really happened. Maybe the original quick window cover... or just having it in my pants
Sent from my LG-D802 using Tapatalk
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Maybe heat? or probably sat on it that made one side of the screen cave in? lol
Always have it in the front more like the heat... btw I would not even notice it.. just by accident I tapped one corner and it was not touching the table...
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