[Q] Google Wallet and 4.2.2 (T-Mobile) - Nexus 4 Q&A, Help & Troubleshooting

I've been searching for the past 24 hours (almost non-stop) for a way to make Google Wallet work on my phone. And I still haven't been able to find one for the Nexus 4. Other devices, I have... but I don't know if those will work (i.e. GS4 fix will work on N4?).
I'm currently running Illusion v2 Beta. And every time I try to just open up GW to set it up... I get this screen (attached image).
Before I rooted and everything, it was running perfectly. I've uninstalled it. Reinstalled. Cleared data/cache. Tried on WiFi and on Mobile Data... and still nothing works.
So how do I get Google Wallet to work on my phone?

jbdavies said:
I've been searching for the past 24 hours (almost non-stop) for a way to make Google Wallet work on my phone. And I still haven't been able to find one for the Nexus 4. Other devices, I have... but I don't know if those will work (i.e. GS4 fix will work on N4?).
I'm currently running Illusion v2 Beta. And every time I try to just open up GW to set it up... I get this screen (attached image).
Before I rooted and everything, it was running perfectly. I've uninstalled it. Reinstalled. Cleared data/cache. Tried on WiFi and on Mobile Data... and still nothing works.
So how do I get Google Wallet to work on my phone?
Click to expand...
Click to collapse
Have you tried uninstalling it and using Mocados mod? You can find it here: http://www.modaco.com/topic/354635-xmod-region-device-root-patched-google-wallet/
When using Google wallet and changing ROMs you have to reset wallet before you change, read more about it in the link, its an Xposed mod.

22sl22 said:
Have you tried uninstalling it and using Mocados mod? You can find it here: http://www.modaco.com/topic/354635-xmod-region-device-root-patched-google-wallet/
When using Google wallet and changing ROMs you have to reset wallet before you change, read more about it in the link, its an Xposed mod.
Click to expand...
Click to collapse
I have. And not even that worked for me.

Three things to note:
1) Are you near Salt Lake City? T-Mobile issues ISIS SIM cards in Salt Lake City and Austin (beta test market) which are known to conflict with Google Wallet. You will need a NON ISIS SIM card for Google Wallet.
2) Rev 11 phones had a known issue (like mine), which required contacting Google with a debug log. Within a week or two, they will fix the Secure Element initialization issue on their backend.
3) The latest market version has had issues for some with custom (rooted) ROM's. Try an older APK, or stock ROM.

SpookyTunes said:
Three things to note:
1) Are you near Salt Lake City? T-Mobile issues ISIS SIM cards in Salt Lake City and Austin (beta test market) which are known to conflict with Google Wallet. You will need a NON ISIS SIM card for Google Wallet.
2) Rev 11 phones had a known issue (like mine), which required contacting Google with a debug log. Within a week or two, they will fix the Secure Element initialization issue on their backend.
3) The latest market version has had issues for some with custom (rooted) ROM's. Try an older APK, or stock ROM.
Click to expand...
Click to collapse
I am in Salt Lake City, but my sim card doesn't say ISIS... which I think they always do? Mine doesn't say anything.
I'll try and find an older Wallet apk and see if that helps.
If not, guess I'll be submitting a bug report to Google.
Thanks for the info.

jbdavies said:
I am in Salt Lake City, but my sim card doesn't say ISIS... which I think they always do? Mine doesn't say anything.
I'll try and find an older Wallet apk and see if that helps.
If not, guess I'll be submitting a bug report to Google.
Thanks for the info.
Click to expand...
Click to collapse
Try this one: http://forum.xda-developers.com/showpost.php?p=37299470&postcount=3182

SpookyTunes said:
Try this one: http://forum.xda-developers.com/showpost.php?p=37299470&postcount=3182
Click to expand...
Click to collapse
That still didn't work.
How do I go about submitting a bug to Google about this? Do I have to do it from the phone?

jbdavies said:
How do I go about submitting a bug to Google about this? Do I have to do it from the phone?
Click to expand...
Click to collapse
This applies to stock Android, as Google has no way to fix an issue in a third party ROM. If you flash back to stock 4.2.2 and still have the issue, then this is the process Google sent to me:
1. On your phone/tablet go into Settings, About Phone, tap "Build Number" seven times. Developer options will then appear in Settings.
2. Go into Developer Options and enable Developer Options (ON/OFF switch at the top), then enable "USB Debugging" (near the bottom of the screen).
3. Nexus devices: Press and hold volume down + and volume up buttons. Now also press and hold power button until you can feel the phone vibrate.
4. In about 20 seconds, you'll get a double buzz. A Gmail message dialog should appear. Please email the bug report to yourself and then attach it to your email and send it off to [email protected]

Maybe its the ROM your running? I have actually switched between ROMs and have never reset my Google wallet. It just always works .
Sent from my Nexus 4 using xda app-developers app

PJcastaldo said:
Maybe its the ROM your running? I have actually switched between ROMs and have never reset my Google wallet. It just always works .
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I've thought about that. Just haven't felt like switching... because I'm lazy like that. Haha.
But if a fix doesn't come up in the next day or so... I wont have a choice.

Had the same problem a month ago. As stated in the earlier post you got to call Google and send the log cat. They walked me through it over the phone took about a week for them to fix it and then they gave me a 20 dollar play store credit. Still spending that 20 dollars about 8 dollars left to buy more apps.

I couldn't get google wallet to work for like a month. i try today after seeing this post and it works. crazy.
I did call google in the past and they asked for the log but i never sent it.

Related

Finally, got google wallet to install on the SGS3 (UK)

WARNING: THIS METHOD DOES NOT WORK ON 4.1 (JELLYBEAN)
Ok, so first things first! I haven't tried using it to make purchases yet nor have I tried adding or topping up cards (I've only activated the prepaid google card and got the $10)
After 2 weeks of trying various methods and reading through various xda forums/posts etc and google I finally got it.
You'll need;
The latest firmware on SGS3 (can't confirm it will work on previous firmware)
A rooted device
market enabler
and finally the modaco patched google wallet
If you've never had google wallet on your phone you can skip steps 1-2
1. force close google wallet and clear the cache/data.
2. uninstall google wallet and delete any of it's files you might have saved.
3. backup your build.prop file from the system folder and move the original somewhere else.
4. open your build.prop file and look for the lines that says ro.product.model, ro.product.brand, and ro.product.device.
5. you want all 3 to read htc_jewel like so
Code:
ro.product.model=htc_jewel
ro.product.brand=htc_jewel
ro.product.name=m0xx
ro.product.device=htc_jewel
6. move your edited build prop file back to the system folder.
7. put your google wallet apk in the system/app folder using your chosen method.
8. Do Not open google wallet yet (This is where I was going wrong for most of it)
9. restart device.
10. switch NFC on if it isn't on.
11. open google wallet and follow on screen instructions.
options 12 - 14 might not be necessary but I'm putting them just in case
12. open market enabler and set it to t mobile us.
13. open the play store and find google wallet and uncheck automatic update.
14. you can now reset your google play back to UK.
source(s) various XDA posts (Mainly HTC forum) and Modaco for the patched apk
Steps 12 - 14 won't be necessary for sure.
Once you have got it working have you tried changing your build.prop back to see if it still works? Long term implications of having your phone think its something else could break other apps.
Plus on a side note, I thought Market Enabler didn't work with the new market versions?
what is the benefit of having google wallet in the UK? are we able to use it at all and for what?
I can confirm that Wallet now works in LFB without any of the hacks in the OP
Just have LFB rom installed and push the modified Wallet file in the OP to system, reboot and it works.
NFC.apk was upgraded in LFB this must have been included in the changes.
that's good but tell me... who has seen an NFC enabled payment system anywhere in England?!!? I know McDonalds have it, will this Google wallet work with that?! I don't want to bust out my phone to pay and end up looking like a tit! haha
weezul said:
that's good but tell me... who has seen an NFC enabled payment system anywhere in England?!!? I know McDonalds have it, will this Google wallet work with that?! I don't want to bust out my phone to pay and end up looking like a tit! haha
Click to expand...
Click to collapse
Loads of shops
All McDonalds have them, All Greggs (bakery) have them, Most Pret coffee shops have them now and there are lots more too.
Visa and Samsung are pushing NFC payments for the Olympics so expect loads more to pop up this summer! (along with Visa apps).
weezul said:
that's good but tell me... who has seen an NFC enabled payment system anywhere in England?!!? I know McDonalds have it, will this Google wallet work with that?! I don't want to bust out my phone to pay and end up looking like a tit! haha
Click to expand...
Click to collapse
Quite a few places in London..
I have an AMEX and VISA with contactless but never managed to get it working.. and yes I feel like a tit for trying each time
:crying:
EDIT:
I managed to get google wallet installed as per Lenny UK's instructions with the new firmware.. I just can't add the google prepay card.
And still unsure whether we can use Google Wallet rather than our normal contactless cards in the UK
sweet i did not know about greggs/subway. That's pretty sweet. I really REALLY want to try this. Anyone actually tried it out and about yet?
hboos said:
Quite a few places in London..
I have an AMEX and VISA with contactless but never managed to get it working.. and yes I feel like a tit for trying each time
:crying:
EDIT:
I managed to get google wallet installed as per Lenny UK's instructions with the new firmware.. I just can't add the google prepay card.
And still unsure whether we can use Google Wallet rather than our normal contactless cards in the UK
Click to expand...
Click to collapse
Look for Modaco's forum post with this app, he details how to get money loaded onto the app.
over before it began..."Application Not Installed"
and my only choice is "OK". no explanation. My device is rooted and on siryah kernel, Omega 8.0, baseband XXLFB?
weezul said:
over before it began..."Application Not Installed"
and my only choice is "OK". no explanation. My device is rooted and on siryah kernel, Omega 8.0, baseband XXLFB?
Click to expand...
Click to collapse
You need to push this file to /system/app it will not install like a regular app.... I said this as did the OP... please read
apologies. Excitement got the better of me. Thanks
It seems that you need to make the changes to the build.prop file to add your google prepay card and after that registers, you can resotre your original file.
unfortunately, to add more credit, you need to pay over the odds to use an american credit card.
well hopefully we're all set for when it launches! in the meantime I think my next meal will be on Google thanks for the great thread and info
I got angry with it not working so removed it
Hey Guys, this is great. Quick warning though there is a known issue that if you switch rom, wipe you device or do anything like that without going into wallet first and using the reset wallet option inside google wallet , it can break the nfc secure element in your phone and you will not be able to use google wallet ever again on that phone.
This happened to quite a few people when I wrote a similar thread to this about 3 weeks ago now and some people had to RMA their phone or claim on insurance. I mean it even stopped working on my phone when I tried to remove it properly using the reset wallet option. So i deleted the guide and had the thread closed just incase.
I am not saying that this will happen to you or anything like that, just thought I would warn people as I'm sure as Lenny said there will be alot of english wallet apps coming out this summer for the the Olympics so it might be worth waiting untill then. Not trying to scare people or anything well done to the OP great post just don't want people breaking their new phones.
Lennyuk said:
I got angry with it not working so removed it
Click to expand...
Click to collapse
Likewise, but it does work - you just have to change ro.product.device and ro.product.model in build.prop to "htc_jewel", then force stop the app and clear data in "manage apps", then reboot.
And Robert's your father's brother...
dave_uk said:
Likewise, but it does work - you just have to change ro.product.device and ro.product.model in build.prop to "htc_jewel", then force stop the app and clear data in "manage apps", then reboot.
And Robert's your father's brother...
Click to expand...
Click to collapse
I did try that and still no luck for me.
As for the above warning, its good to note, but a bit worrying that google will lock you down like that?
Lennyuk said:
I did try that and still no luck for me.
As for the above warning, its good to note, but a bit worrying that google will lock you down like that?
Click to expand...
Click to collapse
We're talking about real moneys here, it's not your regular home brew nfc hack. The data need to be tampering proof...
Sent från mein I9300 via Tapatalk 2. Kyllä!
Lennyuk said:
I did try that and still no luck for me.
As for the above warning, its good to note, but a bit worrying that google will lock you down like that?
Click to expand...
Click to collapse
It took me a while too because I had installed the wallet without chaning the build.prop but this is what I did.
in google wallet >settings > reset wallet
delete apk from system/app
restarted the device
backed up and changed the build.prop
placed apk back into system/app
restarted the device
started google wallet
added card.. (it takes about 2-3 mins)
exited wallet
restored original build.prop.
seems like a hassle but I suppose there's a free mcdonald's meal for your hard work

The Play Store doesn't work anymore.

Long story short: since yesterday I have been unable to update any installed apps, or install new ones. When I try to do so, the app shows in-store as "downloading" but nothing actually happens and it's stuck at this stage forever. Stopping and restarting the service doesn't fix this, nor does completely powering off and on. Internet through the browser works as usual, as do all internet-enabled apps. I haven't installed or removed any software recently - the only change I did in the past 2 days is flash a new CWM recovery (went from 6.0.1.0 to 6.0.1.9) but I don't see what this has to do with the store.
I had this happen to me. If you go into settings > apps and clear data from Google Play Store, that fixed for me.
SolsticeZero said:
I had this happen to me. If you go into settings > apps and clear data from Google Play Store, that fixed for me.
Click to expand...
Click to collapse
Okay I just did that. It still doesn't work.
jh1521 said:
Okay I just did that. It still doesn't work.
Click to expand...
Click to collapse
What rom are you using?
Stock. However I'm still on 4.1.2 - I blocked OTA updates until the current 4.2/4.2.1 bugs are fixed.
It's a long shot, but you can try to install the latest Gapps package from recovery. Or remove and re-add your Google account.
Would you happen to know where I can find the latest gapps package? Thanks!
(edit) found it http://goo.im/gapps/gapps-jb-20121130-signed.zip
Edit2) Oops the 11/30 gapps don't work with 4.1.x anymore, will try 10/11 instead.
http://goo.im/gapps
Since you're on a 4.1.2 rom, get the one for CyanogenMod 10.0.x
I same issue last night. Downloads were very slow. All stock on latest ROM.
Sent from my SGH-T959 using xda app-developers app
Holy f*! The browser works, however downloading through the browser doesn't. I get "download starting" then nothing happens. Same with Chrome. I quickly checked if I'm not out of storage space - no, I have 8GB free. WTF is going on?
I figured it out. last week I was trying to solve my battery drain problems (can't find the thread anymore) and I ended up disabling the media storage service. That apparently disabled any app from downloading anything. I have re-enabled it and now can download. The store works, browsers work etc. I just hope that the battery hogging doesn't happen again.
When I have play store issues I just sign out of Google talk and sign back in and it fixes my problems .. also close the market after..
Sent from my EVO using xda premium
I don't use google talk. besides my proiblem was different, see the post above yours.
jh1521 said:
I don't use google talk. besides my proiblem was different, see the post above yours.
Click to expand...
Click to collapse
Doesn't matter if you use Google talk or not... For some weird reason the play store uses Google talk some how it may be to authenticate
Sent from my Nexus 7 using xda premium
If you can't download at all, a good method can be to clear data from "Google Framework Services" , delete google Account, reboot, recreate your Google Account.
I had the same problem. Enable download manager fixed it for me. After I did that all the apps I had tried to install started downloading and play store stayed open and did not force close.
Settings>apps>all>download manager
Sent from my Nexus 7 using xda app-developers app
Hey everyone let's post ways for the op to fix his already fixed issue!!!
Lmao
jh1521 said:
Long story short: since yesterday I have been unable to update any installed apps, or install new ones. When I try to do so, the app shows in-store as "downloading" but nothing actually happens and it's stuck at this stage forever. Stopping and restarting the service doesn't fix this, nor does completely powering off and on. Internet through the browser works as usual, as do all internet-enabled apps. I haven't installed or removed any software recently - the only change I did in the past 2 days is flash a new CWM recovery (went from 6.0.1.0 to 6.0.1.9) but I don't see what this has to do with the store.
Click to expand...
Click to collapse
Did you eventually fix this?
Cheers, FReaKRaNT
FReaKRaNT said:
Did you eventually fix this?
Cheers, FReaKRaNT
Click to expand...
Click to collapse
the fix was in post #11 . op can you update your op post as solved. in post number 11... Also the media data usage and battery drain was fixed in the small update 4.2.1 then the 1.xx mg update fixed this... hope this makes sense.

"Unfortunately Google Search Has Stopped"

Hello,
I just received my new GS4 last night. Google Now crashes repeatedly. It will run OK if I don't add a sports team or a stock ticker but once I "customize" it, it will crash every time I start it.
The error message is "Unfortunately, Google Search Has Stopped".
I have cleared data and then I go through the opt-in process. It will run fine but as mentioned as soon as I change a setting, it will crash and then crash every time after that.
It's Google Search 2.4.10. I can't update it via the Play Store since it's a built-in app. Software version is L720VPUAMDC.
Any help would be appreciated.
Thanks,
Erick
ErickE said:
Hello,
I just received my new GS4 last night. Google Now crashes repeatedly. It will run OK if I don't add a sports team or a stock ticker but once I "customize" it, it will crash every time I start it.
The error message is "Unfortunately, Google Search Has Stopped".
I have cleared data and then I go through the opt-in process. It will run fine but as mentioned as soon as I change a setting, it will crash and then crash every time after that.
It's Google Search 2.4.10. I can't update it via the Play Store since it's a built-in app. Software version is L720VPUAMDC.
Any help would be appreciated.
Thanks,
Erick
Click to expand...
Click to collapse
Google search is updated via the Google Play store. That's where I always get the notification to update. Sometimes it is a manual update. Check there for an update. Google Play > Menu Button > My Apps > See if it has an update available.
Vanakatherock said:
Google search is updated via the Google Play store. That's where I always get the notification to update. Sometimes it is a manual update. Check there for an update. Google Play > Menu Button > My Apps > See if it has an update available.
Click to expand...
Click to collapse
Thanks for the suggestion. I had checked that option and there was nothing. I checked the version number there 2.4.10 and that appears to be the most current build.
I just wiped my phone this morning (factory reset from recovery) and signed in. I did nothing else, didn't install any apps, nothing. Went to Google Now, added a sports team and the app crashed as I backed out of the screens. If I press the google button (to the left of the search bar) on the home screen, it hangs. Sometimes it comes up for a sec and then disappears but most of the time I get the "Unfortunately, Google Search has stopped".
This is really odd. I would be very surprised if I am the only user having this issue
ErickE said:
Thanks for the suggestion. I had checked that option and there was nothing. I checked the version number there 2.4.10 and that appears to be the most current build.
I just wiped my phone this morning (factory reset from recovery) and signed in. I did nothing else, didn't install any apps, nothing. Went to Google Now, added a sports team and the app crashed as I backed out of the screens. If I press the google button (to the left of the search bar) on the home screen, it hangs. Sometimes it comes up for a sec and then disappears but most of the time I get the "Unfortunately, Google Search has stopped".
This is really odd. I would be very surprised if I am the only user having this issue
Click to expand...
Click to collapse
Although my sports teams setup in Google Now carried over from my GS3, I decided to try adding another team. I was successful in adding one and backing out of the app without it crashing. I also hit the google button and still didn't have an issue. Not sure what's going on with yours, unfortunately. I'm running 100% stock MDC Android that came on the phone out of the box one week ago.
ErickE said:
Hello,
I just received my new GS4 last night. Google Now crashes repeatedly. It will run OK if I don't add a sports team or a stock ticker but once I "customize" it, it will crash every time I start it.
The error message is "Unfortunately, Google Search Has Stopped".
I have cleared data and then I go through the opt-in process. It will run fine but as mentioned as soon as I change a setting, it will crash and then crash every time after that.
It's Google Search 2.4.10. I can't update it via the Play Store since it's a built-in app. Software version is L720VPUAMDC.
Any help would be appreciated.
Thanks,
Erick
Click to expand...
Click to collapse
I have not tried this but I have read of others apparently solving this issue but uninstalling Google Search using Titanium Backup (requires root) then re-installing via Google Play.
Marty said:
I have not tried this but I have read of others apparently solving this issue but uninstalling Google Search using Titanium Backup (requires root) then re-installing via Google Play.
Click to expand...
Click to collapse
Thanks. I saw that too. My only concern was if I should just bring it into the Sprint store first for them to have a look at it. I was worried that if I went the root route to correct it (and I do intend to root anyways), if that didn't correct the problem, then I would need to bring it into the store for them to look at.
Will the restore OS/Wipe Disk option (from stock recovery) bring it back to 100% "original" in case I needed to take it in?
Thanks for the reply. I may just go that route
Unfortunately, Google search has stopped... followup
Did you go with the Titanium backup route an deleted the Google Search app (actually, as I understand it, from the actual ROM... not only as a regular installed app) and re-installed from the Play Store? if so, what are the results?
Both my N4 and my N7 started showing "Unfortunately, Google search has stopped" messages after I edited one sports card in Google Now. Since its happening in both devices it is clearly either an app related issue, a Google related issue or something in between but, definitely NOT a hardware issue...
Your comments are welcome, thanks in advance.
ErickE said:
Thanks. I saw that too. My only concern was if I should just bring it into the Sprint store first for them to have a look at it. I was worried that if I went the root route to correct it (and I do intend to root anyways), if that didn't correct the problem, then I would need to bring it into the store for them to look at.
Will the restore OS/Wipe Disk option (from stock recovery) bring it back to 100% "original" in case I needed to take it in?
Thanks for the reply. I may just go that route
Click to expand...
Click to collapse
piensa said:
Did you go with the Titanium backup route an deleted the Google Search app (actually, as I understand it, from the actual ROM... not only as a regular installed app) and re-installed from the Play Store? if so, what are the results?
Both my N4 and my N7 started showing "Unfortunately, Google search has stopped" messages after I edited one sports card in Google Now. Since its happening in both devices it is clearly either an app related issue, a Google related issue or something in between but, definitely NOT a hardware issue...
Your comments are welcome, thanks in advance.
Click to expand...
Click to collapse
I tested with a friend who got the GS4 last week from Sprint also. I walked him through all of the steps and his search application did not hang at all after adding a sports team or stock ticker. He was on firmware version MDL.
I took it to the Sprint store (even though I bought it from Costco) and they agreed 100% that something was wrong with it. They didn't want to work on it since I just got it from Costco. They said to just take it back since it's so new.
This morning, I received the MDL update. I applied it but unfortunately, it didn't fix the problem
I called Wireless Advocates this morning (the company that sells for Costco) and they suggested that I go back to the store to return it (even though their instructions that arrived with the phone specifically says Do Not Return To Costco In Case Of A Problem.
So, I'm kind of at a loss. If I root it and try to Titanium to delete it, I'm worried that I will lose any recourse with Costco. Once it's rooted, I am out on my own. I am thinking that I will try and return it tonight and if I am unsuccessful, then I will root it and delete the app.
Well, to be honest with you... as annoying and pissing it is to have the "Unfortunately Google Search Has Stopped" problem and Google Now not working properly on its last update, the problem seems not to be as bad to return your shiny new phone to Costco or where you bought it.
This is actually a software problem that Google should be fixing very soon and releasing an update to do so. Bear in mind, also that this very week Google I/O conference will take place in San Francisco and most probably they will release a new Android version 4.3 or 5.... which should include most probably a fix to this.
In the meantime, go to your Play Store, search fo "Google Search" and un-install all upgrade to this app, also disable auto-updates for this app and that should work. I have done it and it is OK (not the latest Google Now..but it works, at least doesn't crash).
During the lifetime of your phone you will encounter bugs in software, as long as they are repaired quickly and there are not impeding the usage of the phone and its critical functions, those are not reasons to return it. My 2 cents.
Good luck.
ErickE said:
I tested with a friend who got the GS4 last week from Sprint also. I walked him through all of the steps and his search application did not hang at all after adding a sports team or stock ticker. He was on firmware version MDL.
I took it to the Sprint store (even though I bought it from Costco) and they agreed 100% that something was wrong with it. They didn't want to work on it since I just got it from Costco. They said to just take it back since it's so new.
This morning, I received the MDL update. I applied it but unfortunately, it didn't fix the problem
I called Wireless Advocates this morning (the company that sells for Costco) and they suggested that I go back to the store to return it (even though their instructions that arrived with the phone specifically says Do Not Return To Costco In Case Of A Problem.
So, I'm kind of at a loss. If I root it and try to Titanium to delete it, I'm worried that I will lose any recourse with Costco. Once it's rooted, I am out on my own. I am thinking that I will try and return it tonight and if I am unsuccessful, then I will root it and delete the app.
Click to expand...
Click to collapse
piensa said:
Well, to be honest with you... as annoying and pissing it is to have the "Unfortunately Google Search Has Stopped" problem and Google Now not working properly on its last update, the problem seems not to be as bad to return your shiny new phone to Costco or where you bought it.
This is actually a software problem that Google should be fixing very soon and releasing an update to do so. Bear in mind, also that this very week Google I/O conference will take place in San Francisco and most probably they will release a new Android version 4.3 or 5.... which should include most probably a fix to this.
In the meantime, go to your Play Store, search fo "Google Search" and un-install all upgrade to this app, also disable auto-updates for this app and that should work. I have done it and it is OK (not the latest Google Now..but it works, at least doesn't crash).
During the lifetime of your phone you will encounter bugs in software, as long as they are repaired quickly and there are not impeding the usage of the phone and its critical functions, those are not reasons to return it. My 2 cents.
Good luck.
Click to expand...
Click to collapse
Thanks Piensa. I appreciate your detailed response.
I am right there with you. I can deal with it as long as I know that it's a software issue and not a hardware issue. The more and more I have been reading (and your reply also) indicates that it is a software issue. The weird part is why my friend's Sprint GS4 doesn't have this problem and the Sprint Store also said that it was a definite bug. That's the part I don't get. Why does his Google Search work and mine is crashing?
Good point about Google I/O (excited to see what they announce this week) and maybe an update will be released. Unfortunately, the version of Google Now included with the GS4 is the very latest (ver 2.4.10.626027) and I am unable to back out any updates (thanks for the suggestion).
I guess I will ride it out this week and see what comes out of Google I/O.
Question. Do you know if I root the phone without installing a custom recovery, can I back it out simply by factory resetting the phone and will Costco/Sprint know that it was rooted at one point?
Thanks again for your help.
Thanks for your comment.
Well, we are all here to help each other...that's the beauty of the Internet !
It seems to my that because of your phone's use pattern the bug got hit and appeared... your friend may not be enjoying his phone as you are...so, no bugs have appeared. Or, he may not have the latest version of Google Search (so he is using an outdated phone!
Pretty much the same happened to me... since few days ago, my Google Now worked perfectly, actually I had no sports card...suddenly, I wanted to check what the heck people was watching on public TV (a sports event) in a restaurant I went to...so I asked Google Now to search..and it came with the names of the playing teams...and decided to add them as my favorite sports in the sports card....everything went down from there when I tried deleting those "favorite teams" from the sports card...everything Google Now started crashing.....
On the other hand, my wife's smartphone, another Android, still works flawlessly... no crashing of G-Now, no weird messages...and she has the exact same Android version as I do.... so, well, we both got lucky finding that SOFTWARE bug.... let us hope that Google will fix it very soon. There are MANY people experiencing this annoyance so, I am confident Google will not let it pass too long...(I understand they may be a little busy with their 2013 I/O event...so, I can wait a few days....).
Again, just downgrade to a previous version of Google Search, by deleting the upgrades of it in the Play Store and don't let it self upgrade Google Searh, for now... if you do that, you will be fine.
ErickE said:
Thanks Piensa. I appreciate your detailed response.
I am right there with you. I can deal with it as long as I know that it's a software issue and not a hardware issue. The more and more I have been reading (and your reply also) indicates that it is a software issue. The weird part is why my friend's Sprint GS4 doesn't have this problem and the Sprint Store also said that it was a definite bug. That's the part I don't get. Why does his Google Search work and mine is crashing?
Good point about Google I/O (excited to see what they announce this week) and maybe an update will be released. Unfortunately, the version of Google Now included with the GS4 is the very latest (ver 2.4.10.626027) and I am unable to back out any updates (thanks for the suggestion).
I guess I will ride it out this week and see what comes out of Google I/O.
Question. Do you know if I root the phone without installing a custom recovery, can I back it out simply by factory resetting the phone and will Costco/Sprint know that it was rooted at one point?
Thanks again for your help.
Click to expand...
Click to collapse
piensa said:
Again, just downgrade to a previous version of Google Search, by deleting the upgrades of it in the Play Store and don't let it self upgrade Google Searh, for now... if you do that, you will be fine.
Click to expand...
Click to collapse
I can't back out any updates as there have been none to Google Search. The GS4 ships with the most current. The only option for Google Search in the Play Store is "open".
I can uninstall updates to Gmail, etc but not Google Search (see attached pic).
Thanks for your assistance.
"Unfortunately Google Search Has Stopped
Woow. you are correct.
The version of Google Search that your GS4 came with, from factory, is in fact the latest one. My Nexus 4 came with a previous version installed thus I was able to do the downgrade.
So, if you are not rooted, and/or do not want to mess with your firmware, seems you have to wait for Google to fix this issue. Sorry to learn that friend.
Lets hope it gets fixed very soon.
"
ErickE said:
I can't back out any updates as there have been none to Google Search. The GS4 ships with the most current. The only option for Google Search in the Play Store is "open".
I can uninstall updates to Gmail, etc but not Google Search (see attached pic).
Thanks for your assistance.
Click to expand...
Click to collapse
piensa said:
So, if you are not rooted, and/or do not want to mess with your firmware, seems you have to wait for Google to fix this issue. Sorry to learn that friend.
Click to expand...
Click to collapse
Yup. I'm trying to decide what to do now. I went to Costco tonight to look into swapping it out for a new one and they don't carry Sprint products in store. So I would either need to work with Wireless Advocates to ship it back and pay $600 for an advance replacement or just wait it out, hoping that the phone itself is fine and wait for Google to correct it.
If I was still on MDC, I would have used motochopper to root it, uninstall Google Search and then test re-installing it to see if it corrects it. But the MDL upgrade today killed that option.
I think I will wait a couple days, see what comes out of I/O as well as the root exploits for MDL and make a decision. It just sucks because I don't want to spend time customizing the phone to my liking in case I swap it out or wipe it, etc.
Again, many thanks for your help.
This is a know issue http://www.androidpolice.com/2013/0...e-now-currently-causes-it-to-crash-endlessly/
Sent from my SPH-L720
GiantJay said:
This is a know issue http://www.androidpolice.com/2013/0...e-now-currently-causes-it-to-crash-endlessly/
Click to expand...
Click to collapse
Thank you GiantJay. I have been pulling my hair out over this issue since I just got my new phone last week. Piensa helped a lot with it and now this confirms that it's not limited to my phone only.
Thank you for the link.
Here's another http://m.techcrunch.com/2013/05/12/...and-add-or-remove-teams-from-the-sports-card/
Sent from my SPH-L720
GiantJay said:
Here's another http://m.techcrunch.com/2013/05/12/...and-add-or-remove-teams-from-the-sports-card/
Click to expand...
Click to collapse
Thanks. I wish that information like this was more readily available. I have been wiping my phone, making trips to Costco, Sprint, etc and still haven't customized my phone because of this. I thought that my phone was defective but had I seen this, I wouldn't have worried about it and just waited it out.
Thanks.
And it's fixed! (at least it is on my phone).
Google released an update to Google Search today and I can add/remove sports teams and stock tickers w/o a problem!
Many thanks again to the contributors to this thread.
piensa said:
Did you go with the Titanium backup route an deleted the Google Search app (actually, as I understand it, from the actual ROM... not only as a regular installed app) and re-installed from the Play Store? if so, what are the results?
Both my N4 and my N7 started showing "Unfortunately, Google search has stopped" messages after I edited one sports card in Google Now. Since its happening in both devices it is clearly either an app related issue, a Google related issue or something in between but, definitely NOT a hardware issue...
Your comments are welcome, thanks in advance.
Click to expand...
Click to collapse
It worked for me! Thanks!! (GS4 - Hyperdrive v10.1)

Nexus 4 - You don't have any devices - Google Play website

Anyone help with this annoying problem I'm recently experiencing?
I've never had this problem before, but for no reason (i've not installed any apps recently or changed ROM) I am unable to install apps to my phone via my PC google play browser.
All I get is 'You don't have any devices' - and when I try install an app it says 'You haven't accessed the Google Play Store app (the white shopping bag icon) on your device with this email account.
Clearly I have because I just installed a free game from my phone and I can the see the game installed from the PC play store browser in my apps list.
I have tried forcing the Google Play app to stop and clearing data, logging out of my PC browser and trying again but no luck, I have reinstalled GAPPS and my ROM with a cache/davlic wipe but same results.
All I can think of is because my original email was c......... @googlemail.com and one day it asked me if I wanted c........ @gmail.com and to merge the two accounts together, which I clicked yes to. So when setting my phone up for the first time I use c........ @googlemail.com but then it shows up as c......... @gmail.com when I look at my account settings....
Really annoying problem!!
same issue with Galaxy Note II
No, it's not because of changing email addresses. It has to do with changing ROM.
I changed my ROM from samsung note II, to CM10, and this problem started occurring. I'm also thinking it has something to do with titanium backup breaking market links
chrisgtl said:
Anyone help with this annoying problem I'm recently experiencing?
I've never had this problem before, but for no reason (i've not installed any apps recently or changed ROM) I am unable to install apps to my phone via my PC google play browser.
All I get is 'You don't have any devices' - and when I try install an app it says 'You haven't accessed the Google Play Store app (the white shopping bag icon) on your device with this email account.
Clearly I have because I just installed a free game from my phone and I can the see the game installed from the PC play store browser in my apps list.
I have tried forcing the Google Play app to stop and clearing data, logging out of my PC browser and trying again but no luck, I have reinstalled GAPPS and my ROM with a cache/davlic wipe but same results.
All I can think of is because my original email was c......... @googlemail.com and one day it asked me if I wanted c........ @gmail.com and to merge the two accounts together, which I clicked yes to. So when setting my phone up for the first time I use c........ @googlemail.com but then it shows up as c......... @gmail.com when I look at my account settings....
Really annoying problem!!
Click to expand...
Click to collapse
joni1101 said:
No, it's not because of changing email addresses. It has to do with changing ROM.
I changed my ROM from samsung note II, to CM10, and this problem started occurring. I'm also thinking it has something to do with titanium backup breaking market links
Click to expand...
Click to collapse
I don't know if it's the ROM. I've tried many ROMs on my Nexus 7, Nexus 4, and Galaxy Ace, sometimes even switching everyday of the week and I've never one had this issue.
I'd talk to Google support if I were you. The only thing I have issues with is my device list. It shows two Nexus 7s because my first one died after 7 days and I had to exchange it for a new one, which also activated... and you can't remove devices from your account.
Titanium Backup "market doctor"
Could it be Titanium Backup's market doctor? Perhaps this problem started when I linked all system and user apps to the market.
It also shows a really old nexus 7 that I've sold long ago. Notwithstanding, I can still use Google play on my device without any issue.
admiralspeedy said:
I don't know if it's the ROM. I've tried many ROMs on my Nexus 7, Nexus 4, and Galaxy Ace, sometimes even switching everyday of the week and I've never one had this issue.
I'd talk to Google support if I were you. The only thing I have issues with is my device list. It shows two Nexus 7s because my first one died after 7 days and I had to exchange it for a new one, which also activated... and you can't remove devices from your account.
Click to expand...
Click to collapse
joni1101 said:
Could it be Titanium Backup's market doctor? Perhaps this problem started when I linked all system and user apps to the market.
It also shows a really old nexus 7 that I've sold long ago. Notwithstanding, I can still use Google play on my device without any issue.
Click to expand...
Click to collapse
I've never used TB market doctor because all of my backups linked properly to the market when I restored them. I would guess that isn't the issue though, because all it does is repair link to the market so apps show up as downloaded and can be updated.
It sounds like it could be an account issue with the email/merging thing you did.
spoke to google
I spoke to google for a long while: while I was not able to to see my phone listed under "my devices" they were able to see it on their end. All I could see was 4 devices that I have long ago stopped using.
They speculate that it could be an error with a recent update to the Play.google.com site....
here is what they recommend:
Uninstall updates to
GOOGLE PLAY SERVICES
GOOGLE SERVICES FRAMEWORK
GOOGLE PLAY STORE
They also asked me to wipe data.
They asked me to reboot - and - now I'm still waiting for the auto play-store update. Currently does not seem to have solved the problem.
Anyone else having these issues?
<<hangouts will require the updated play-store in order to work>>
admiralspeedy said:
I've never used TB market doctor because all of my backups linked properly to the market when I restored them. I would guess that isn't the issue though, because all it does is repair link to the market so apps show up as downloaded and can be updated.
It sounds like it could be an account issue with the email/merging thing you did.
Click to expand...
Click to collapse
Did you find a solution to this?
I am searching for all threads relating to this issue has it has just happened to me after an OTA update
nzkiwiman said:
Did you find a solution to this?
I am searching for all threads relating to this issue has it has just happened to me after an OTA update
Click to expand...
Click to collapse
Go into settings > apps > all, and select Google Play Store
Force stop and clear data.
Then open the play store again on your device and accept the terms and conditions.
Wait 15 minutes or 30 minutes or 1 hour, you will see your device.
yadavjpr said:
Go into settings > apps > all, and select Google Play Store
Force stop and clear data.
Then open the play store again on your device and accept the terms and conditions.
Wait 15 minutes or 30 minutes or 1 hour, you will see your device.
Click to expand...
Click to collapse
trying this now.....
try changing your google account password or just delete the account and relogin, yes its safe.
also try deleting data and cache for play store , play service and google service framework. and reboot
it shud work after a few minutes
I have the same problem and nothing above worked. Btw I'm all stock and this happened after 4.3 update. Any news on this?
Same problem
I'm also having the same problem. I'm running stock 4.3 with root.. and this is the first time it has happened to me. Going to try out the things suggested in this thread.. I'm from India and not sure how to contact Google over here..
EDIT:
Followed the instructions over here and it worked for me Now Nexus 4 is getting shown up in the Web- Google Play
http://www.svartling.net/2013/08/this-is-how-to-fix-don-have-any-devices.html
PS: It is not very different from what is posted over here, but it worked for me, may be it'll work for you as well
badhri said:
I'm also having the same problem. I'm running stock 4.3 with root.. and this is the first time it has happened to me. Going to try out the things suggested in this thread.. I'm from India and not sure how to contact Google over here..
EDIT:
Followed the instructions over here and it worked for me Now Nexus 4 is getting shown up in the Web- Google Play
http://www.svartling.net/2013/08/this-is-how-to-fix-don-have-any-devices.html
PS: It is not very different from what is posted over here, but it worked for me, may be it'll work for you as well
Click to expand...
Click to collapse
PERFECT!
working now!!!
Very useful tip. Thanks a lot.
yadavjpr said:
Go into settings > apps > all, and select Google Play Store
Force stop and clear data.
Then open the play store again on your device and accept the terms and conditions.
Wait 15 minutes or 30 minutes or 1 hour, you will see your device.
Click to expand...
Click to collapse
Thanks a million. This worked on my device. Samsung S3 4G i9305
aleksandar0475 said:
Thanks a million. This worked on my device. Samsung S3 4G i9305
Click to expand...
Click to collapse
Thanks! This worked for me :highfive:
joni1101 said:
No, it's not because of changing email addresses. It has to do with changing ROM.
I changed my ROM from samsung note II, to CM10, and this problem started occurring. I'm also thinking it has something to do with titanium backup breaking market links
Click to expand...
Click to collapse
Yes, that's happen after i flashed DN3.
Any one can help?

N4 missing from My Devices since OTA 4.3

I updated to OTA 4.3 a couple of days ago, having cleared Google Services Framework to trigger it. (N4 is totally stock BTW)
Seemingly this has the side effect of flushing the N4 from the My Devices list at Google play https://play.google.com/settings?hl=en
After the update I had to Remove my Google Acc from the N4 and log back into it again to get the play store functioning again. Over twenty four hours later and still no sign of my N4 back in My Devices though.
Q. Will my N4 eventually return to the My Devices list spontaneously, or is there something else I must do, to have this happen?
Have you tried to install an app from google play on your N4 ? Just my guess, maybe that would "tell" google that you've got a new device. I could be wrong though...
Broooooook said:
Have you tried to install an app from google play on your N4 ? Just my guess, maybe that would "tell" google that you've got a new device. I could be wrong though...
Click to expand...
Click to collapse
Yes I have. I can successfully install apps from Play on the N4. I cannot of course from the PC because my N4 is not listed any more ;-(
Still no sign of my N4 in the same google account when accessed from a web browser on my desktop. In there I can see my Nexus 1, My Xoom and old HTC desire . But no N4.
logger said:
Yes I have. I can successfully install apps from Play on the N4. I cannot of course from the PC because my N4 is not listed any more ;-(
Still no sign of my N4 in the same google account when accessed from a web browser on my desktop. In there I can see my Nexus 1, My Xoom and old HTC desire . But no N4.
Click to expand...
Click to collapse
I have the same problem,after I cleared Google Services Framework,both my nexus 7 and nexus 4 disappeard from the "My Devices" list at Google play,but after logging back,only my nexus 7 returned to the "My Devices" list at Google play.I tried to install apps in my nexus 4,but still no sign of my nexus 4 in the "My Devices" list
Good to see I am not Robinson Crusoe at least.
Seems it is an artifact of clearing Google Services Framework on the N4 only. Wonder why it is only seemingly effecting the N4 and when and if it will sort itself out. Perhaps after the individual device number is due for its OTA in the rollout.
I have the same issue, went to download something from the play store via the desktop (easier to search and read about the app) and I don't have any devices listed. I did clear the Framework to try and force the update but that did not work
Can still download from the play store on the device
nzkiwiman said:
I have the same issue, went to download something from the play store via the desktop (easier to search and read about the app) and I don't have any devices listed. I did clear the Framework to try and force the update but that did not work
Can still download from the play store on the device
Click to expand...
Click to collapse
Remove your Google account in settings, then re-add it.
lopezk38 said:
Remove your Google account in settings, then re-add it.
Click to expand...
Click to collapse
As mentioned in post #1 this does not fix the problem. If only it did the issue would not exist.
From time to time I see the following dialog on my N4...
"Unfortunately the process com.google.android.gsf.login has stopped."
I guess this is related somehow. Any other suggestions (other than hard reset)?
Well, rather than removing my account, I did a factory reset on phone,
Booted with 4.3 already installed and after several hours of my first app install via my phone, I still don't have a device when looking via my Chrome on the desktop.
Will check in the morning (approx 12 hours) and see what happens.
I've had the same issue for a few days now, so I decided to use Market Helper (usually used to fake your device model) to tell the store that I have a nexus 4 (which it is). This placed it back into the play store instantly.
It's strange as my phone (fresh install of 4.3 using the Google images) appears fine in Google Play on my PC
EddyOS said:
It's strange as my phone (fresh install of 4.3 using the Google images) appears fine in Google Play on my PC
Click to expand...
Click to collapse
In my case I was on 4.3, decided to root the device, so backed it up and then put 4.3 on. Then I restored the backup I had. It could be the restore that caused me issues rather than 4.3...
Still no luck for me ... Been more than 12 hours since I did a fresh install and have used the play store many times on the phone and my device does not appear. Rather annoying
Seems this issue is not going to get fixed any time soon. After several days no sign of my N4 with 4.3 re-appearing in Google Play. I dont think it will get fixed until Google get their Sh1t together and fix it their side.
Managed to log a support case with Google Play last night, the person I spoke said she had seen the issue as well but 4.3 solved for her.
nzkiwiman said:
Managed to log a support case with Google Play last night, the person I spoke said she had seen the issue as well but 4.3 solved for her.
Click to expand...
Click to collapse
That doesn't sound very promising. Are they going to get back to you with a fix any time soon?
Wonder if it would help if more of us log the same fault and cross reference your support case number. So they can see it is not isolated.
Hey there [name],
Thanks for calling Google today to ask about your issue with your device missing from play.google.com. I'm always happy when I get to hear directly from our customers. As promised, I'll be consulting our team of specialists to begin working to resolve your issue as soon as possible.
In the meantime, if you come across any other information that you'd like to pass along, please feel free to reply to this email.
Thanks again for your patience and understanding,
[name]
The Google Play Support Team
Click to expand...
Click to collapse
24 hours later I got the same email back with the following line in purple
In the meantime, if you come across any other information that you'd like to pass along, please feel free to reply to this email.
Click to expand...
Click to collapse
Not sure if that means they want even more information that what I provided.
Reference Number (I think): 0-9537000001445
Not just N4 it's my N7 MIA
Found this thread when looking for almost the same problem. For me it's my Nexus 7 that is AWOL after the 4.3 OTA update. My Nexus 4 is still there.
My Nexus 4 received the update first, and was still there after the update as I used the play site to find and install the Privacy manager app.
A few days later my Nexus 7 updated, and it is now missing from My Devices and the symptoms seem to be the same as everyone here is reporting with their N4.
So it seems that it's not just the N4 that is affected.
Reply from Google - is your phone rooted?
My reply - no
Back to waiting.
clansley said:
I've had the same issue for a few days now, so I decided to use Market Helper (usually used to fake your device model) to tell the store that I have a nexus 4 (which it is). This placed it back into the play store instantly.
Click to expand...
Click to collapse
Can you explain further i downloade market helper but it does nothing, not even a icon for the app

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