Database Users

Bluetooth activesync - Can it Really be This Difficult????

I'm using - Dell laptop with integrated Dell bluetooth, XDA2 with original 1.03 rom, ActiveSync 3.7.1, Windows XP+SP2. I *AM* able to: synchronize fine with USB cradle, synchronize with IR, and beam files directly to the XDA2 from the laptop via bluetooth.
I have successfully: removed all traces of Widcomm, removed and reinstalled the plain old XP/SP2 BT drivers, have removed the pairings and re-created the device pairings successfully, removed and re-created the incoming COM port, renumbered my incoming COM port to 3, set ActiveSync to 'allow serial connection' to COM3, turned off XDA infrared, tried out "Pocket Bluetooth Tools" too, disabled my firewall. I moved my modem from COM3 to COM13. All the devices are 'working properly' according to control panel. Bluetooth switched to 'On' on XDA, once already paired. Bluetooth Devices/Options/Connections/Allow BT devices to connect is ticked.
Now I have tried to connect as documented in the many webpages on this subject, including GeekZone:
A. On the desktop - ActiveSync/File/Get connected... gives the message 'looking for mobile device on IR and COM3' but then nothing happens. After failing, it shows the list, and COM3 is 'available'.
B. On the XDA2 - Start/Settings/System/Bluetooth settings/Start activesync setup - gives message 'Please bond with device supporting serial port' - then takes me to the bonding screen. But I am already bonded successfully!
C. On the XDA2 - ActiveSync/Tools/Connect via BT with 'Laptop' - gives the message 'Cannot start communications with the desktop computer, critical error 608'.
As the pessimistic bobopopo recommended, I tried doing these last things repeatedly in every possible order!
Possible clues as to the problem:
1. I can't get the bluetooth icon to come up in the system tray. It comes up temporarily if I uninstall and reinstall the XP-SP2 drivers, then goes away next time I reset - even though the item 'Show the BT icon in the notification area' is always checked.
2. The first time I make a pairing, the word 'connected' appears below the icon for my XDA2 in the "Bluetooth Devices" dialog, on XP. Once it goes away, thereafter I am unable to get it to say 'connected' again. How can I get it to connect?
3. First time I bonded I got the Pocket Bluetooth Tools profiles dialog on the XDA2 - and ticked all the boxes, including serial port. Now I can't seem to get that screen back again?
4. On the XP machine, if I go to Control panel/Bluetooth Devices/Devices, select the XDA2 that is paired, then Properties/Services, I get only 'Dial up networking', and no exciting stuff like COM, OBEX, audio, PAN etc. - is this right?
5. If I go to Control Panel/Bluetooth Devices/COM ports/Add/Outgoing, and put Browse.., it searches for a while then says 'Windows cannot find any Bluetooth devices. Make sure it is switched on' etc.. although the device is clearly visible. So I can't create an outgoing COM port.
6. Can't beam files from XDA2 to Laptop: though XDA can see the other machine when you try to pair, it can't see it when you go to File/Send To/Infrared recipient - just empty dialog 'Searching...' forever. ('Accept incoming beams' is on and Bluetooth is on.)
????? Is it me or is it Microsoft ?????

mate,
reading through your post (although don't consider me an expert on this) it appears that you have the same problems i had before. bottomline? i discovered that windows xp service pack 2 screws up installation of bluetooth software. took me ages to figure this out but what i did was uninstall sp2 and went for sp1 instead. i've read several posts here and in other sites that sp2 doesn't really do well for bt apps...not sure if this is the same for the other chaps but it sure was for me. anyway; i uninstalled all bt software, uninstalled sp2; installed sp1 (reboot, etc), and from there proceeded with reinstalling my bt and activesync apps. from there i followed the guide given in geek zone and presto bt activesync.
the items you described in 1-6 definitely remind me of the sp2 trouble i had.
hope that helps.
cheers mate

I found that if I use the cradle to link to activesync this will create the partnership, then use the bluetooth next time and it will work, it seems you cannot get an original partnership over bluetooth.

I don't think its SP2 itself thats the problem. Its the Microsoft bt stack built into SP2.
You can actually run SP2 and the Widcomm bt stack. If you install Widcomm before SP2, then it won't install the Microsoft bt stack. I had the same problem and this resolved it.
The Microsoft bt stack in SP2 is Microsoft's first attempt at bluetooth. Looks like they still have work to do.
JD

Bluetooth activesync is easy IF YOUR NOT in Windows XP SP2!!! best thing to do is to downgrade to SP1.. unfortunately for me im stuck with SP2 in my desktop... but upon discovering this problem i never upgraded my laptop to SP2.. i left it with SP1 nd everything works in harmony...

MORAL LESSON OF THE STORY: NEVER UPDATE TO XP-SP2 if your using bluetooth activesync. :wink:

I've had no problems syncing over BT with SP1, SP2 MS stack and widcomm.
Here's how.
First of all delete any pairings on both PC and XDA.
Sync over USB then on the computer use connection settings to select the correct BT com port.
On the XDA goto Settings->System->Bluetooth->Start
Now repair your device and select ok till you get back to today screen
Goto activesync and then tools->sync over bt
Always has worked for me. If you're still having problems its quite possible that you haven't got the right ports setup on the PC.

YUP! it's all about the COM ports... SP2 gives out extremely high COM ports that activesync doesnt recognize...

Is your PC using...
1. SP2 + MS bluetoooth stack
2. SP2 + Widcomm bluetooth stack
I've followed the method laid out by fruitloaf many times, and only the 2nd combination works for me.
You might also want to consider upgrading from rom 1.03 if you can.
JD

fruitloaf said:
I've had no problems syncing over BT with SP1, SP2 MS stack and widcomm.
Here's how.
First of all delete any pairings on both PC and XDA.
Sync over USB then on the computer use connection settings to select the correct BT com port.
On the XDA goto Settings->System->Bluetooth->Start
Now repair your device and select ok till you get back to today screen
Goto activesync and then tools->sync over bt
Always has worked for me. If you're still having problems its quite possible that you haven't got the right ports setup on the PC.
Click to expand...
Click to collapse
Fruitloaf, is yours an original Orange machine? I've heard this works with SP2 + MS stack, but the O2 Xda II doesn't.
JD

I had this problem constantly with my XDA II and a Toshiba Laptop. All routes of advice came to nought.
The answer for me was to install Pocket Bluetooth Tools, a BT connection manager which has a specific Activesync Profile. Using this has enabled me to use BT A/S with my Win XP Tablet SP2 PC without problems. You have to initiate the Activesync process from the XDA though.
Once you have installed BT Tools, and created an A/S profile using the cradle, go back to the XDA and delete all existing BT Pairings. Then go through the "Bluetooth / Paired Devices/ New routine again. After finding your PC, continuing will give a new Dialogue box with available pairing options. Select "Activesync" and finish. Do a soft reset.
From there, go to Start/Activesync, then tap Tools/Connect via Bluetooth and all should work.
I recommend using PBT Tols version 1.0.1.2 not the newer version, as the later version causes some power management problems with the XDA II.
Available Here

bluetooth virtual com port too high for activesync
I have a Belkin F8T001 v2 BT USB dongle. BT was working under win xp sp2 and could transfer file etc from PC to XDA IIs and back.
However I tried setting up a BT active sync connection and had the problem that the virtual com port picked by the belkin supplied widcomm BT driver was too high for activesync, it was com20. I followed this thread but could not uninstall the driver and use the driver from SP2 as it doesn't seem to support my belkin USB BT dongle. So I had to go back to the driver supplied by Belkin. I thought I was stuffed until I came across a post that sorted the problem, I'm afraid I dont have it to hand to give author the credit. But here is what he/she said to do.....
1. Disable bluetooth in device manager and remove the high numbered com port from device manager.
2. Then use regedit to change
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\COM name arbiter"
I followed the instructions and changed the first 3 entries in theComDB field to be "0f".
3. Enable Bluetooth in device manager
4. Use bluetooth settings -> local servies to add a new COM port, then set it to autostart in the profiles section.
This time it came up as com5, and bingo activesync could find it and I was off....
Hope this helps others with this problem, usual disclaiamer when fiddling with registry back it up and dont blame me if it doesn't work or your equipment goes up in smoke
Good luck, Wayne

http://www.geekzone.co.nz/content.asp?ContentId=3163
this guide works just fine for me

Marc MD said:
YUP! it's all about the COM ports... SP2 gives out extremely high COM ports that activesync doesnt recognize...
Click to expand...
Click to collapse
That's is my problem, the high COM ports are not recognised by ActiveSync! I think i have 2 downgrade to SP1 and then upgrade again to SP2, hopefully that will work.
The BT drivers is not my problem but it's impossible to select the com port in activesync (but the com ports are visible in the device manager!).
Thanks to this forum for geving me hope , now i know what the problem is.

If you read my post with the registry change above I think you will find it will solve your problem, as I stated this was the only problem I was having with the BT driver.
This is a lot simpler than downgrading to SP1 etc.

AT last I done with this help and use widcomm Bluetooh Software 1.4.2 bulid 10 now my active snc work great with winxp sp2and wm2003se ..
just flow the thats:.....
This issue may occur because the Bluetooth drivers that are provided by Microsoft support a different set of profiles than the drivers that are provided by some third-party vendors. The Microsoft-provided drivers are also signed and will therefore be installed instead of a third-party driver for supported Bluetooth adapters. The Windows XP SP2 Setup program will try to detect if a third-party driver is present. If the third-party driver is installed, the Microsoft-provided Bluetooth drivers will not install. This action makes sure that an existing configuration is not modified. If both provided drivers were installed, and the Bluetooth Radio were connected to the computer, the Microsoft-provided driver would load because it is signed.
If the missing functionality is critical, you may restore the third-party support. To do this, follow these steps.
Note The following steps assume that the third-party software is installed. If it is not, install the software according to the manufacturer's instructions. Then follow these steps from the point in the installation process where the adapter is connected to the computer.
1. Click Start, and then click Run, type devmgmt.msc, and then click OK.
2. Locate and then expand Bluetooth Radios.
3. Right-click the Bluetooth adapter, and then click Properties.
4. On the Driver tab, click Update Driver.
5. Install the updated driver manually by using the Have disk option in the wizard. Locate the manufacturer's installation files, and then find the .inf file that is required to install the driver.
6. Complete the manufacturer's software installation steps.
At this point, the third-party provided drivers should work. If at any point you re-enumerate the Bluetooth adapter, the Microsoft driver will be reinstalled, and you must repeat the procedure. This issue will occur only if the third-party driver is removed or if another model adapter installed.

thats link is for bluetooth software v 1.4.2.10
http://asia.giga-byte.com/Communication/FileList/Driver/btd01.v.1.4.2.10.zip

i've tried everything but it still gives out high COM ports...

Marc MD said:
i've tried everything but it still gives out high COM ports...
Click to expand...
Click to collapse
Go to device Manager, find those high Com Ports, choose Properties - Advanced and at the COM port number choose a low one, Like COM3 etc. Don't bother if it say that it is alreaddy in use...
The go to Active Sync and in the Connection Settings choose from the drop down menu COM 3...
Go to the Activesync in you XDA, in the Options choose connect using Bluetooth and the... click on Connect via Bluetooth from the XDA...
You're done...

I have an O2 Xda II Mini (Magician) and I am using an XMicro Dongle on my laptop (Win XP with SP2) and ActiveSync3.8. Initially syncing with BT was a problem but now its not a problem at all.
To reduce the COM port nos. on your computer try the following website
http://support.microsoft.com/default.aspx?scid=kb;en-us;315539
Once you can see the hidden devices and ports delete/uninstall all the ports which are not in use.
1 To sync with BT first delete all your pairing with your computer and phone on both devices.
2 Go to BT Manager on your phone and click both check boxes for Inbound and Outbound COM ports and pair the devices.
3 Once they are paired go to BT manager again and click on the start button (for BT activesync setup) and pair the devices again if you have to.
4 Once that is done check on the computer in BT Manager click on the phone device>property>services....the Serial Port Profile (SPP) "Serial Port COM4" will be checked.
5 After that on the computer's BT Manager itself ensure that the COM ports folder shows incoming and outgoing ports with the phone's name in front.
6 On the ActiveSync (on the ocmputer) ensure that the COM port no. is the same as the Incoming COM port no. given in step 5 above and it being shown as available. Sometimes if it is unavailable, the computer needs to be rebooted and then it will be shown as available.
7 Click on ActiveSync thru BT on the phone and it should work.
It has been working for me since the past couple of weeks. Initially it took a lot of time to set up but now even if the pairing gets deleted or something messes up its working fine. One thing to remember is that in case you are using a dongle with a laptop ensure that the dongle is plugged in BEFORE you boot up the laptop. A lot of people plug it in later and then ActiveSync on the computer shows the COM ports as unavailable.
Hope this helps.

Activesync (PC) complains when bluetooth isn't ON

I've managed through pain and misery to get Activesync to work through bluetooth (not easy with widcomm stacks as drivers).
When my PC boots up, Activesync (PC) will complain that the bluetooth COM port isn't connected (obviously because my phone isn't connected through bluetooth 24/7)
So everytime I reboot my PC, I have to re-check the COM port connection in the connection options (PC) to make Activesync listen to my bluetooth COM.
Any suggestions?
Also, I know that when my phone is connected via USB, my phone will gain access to the internet (My PC has the internet connection and shares it to the phone). With bluetooth I havent been able to get this to work. Yet both USB & bluetooth work through Activesync. Is there something Im missing?
Thnx! I hope this isn't too specific/complicated like question

I used to have some of the same problems. What I found that usually it was 2 things causing it.
1. Activesync - Installation or Configuration
2. BT Software - Installation, Configuration or Need BT Software upgrade
What fixed my issue was 2 fold: activesync settings & needed to upgrade my dongle's software.
Activesync: When I installed 4.5 it setup a network connection that kept running in. And when I started up my PC I could see the icon running in my sys-tray (and would have troubles on and off again either with bluetooth / USB sync. What I found that worked for activesync was uninstall and make sure you check off allow wireless activesync connection. I've also found it likes to use com 3 for BT activesync.
BT Dongle: I have Motorola PC850 dongle and found that there was a great new BT Stack update that would hold the settings even if I turned my PC off for weeks at a time or removed the dongle to somewhere else. Plus it fixed the issue I had with using my BT stereo headset, to listen to music with out pops and skips. Oh In your BT settings make sure that com 3 or what ever your using is the same as activesync

Hope I can test those few tweaks.
However, after connecting my phone to activesync by USB, now my phone won't even connect by bluetooth to my PC anymore.
STUPID STUPID bluetooth stacks

Bluetooth carkit new Ford Fiesta

Hi there,
I always synced my phone bluetooth with my laptop (Windows 7 x64)
My laptop is bluetooth visible and devices are allowed to connect.
my phone sees my laptop, and me laptop sees my phone
when i bluetooth connect them it seems to go ok, but in the Windows device manager from my laptop it says cannot find drivers.
Strange because i downloaded the latest windows mobile center
I have an unknown bluetooth periphal device in the device manager
USB connection does work properly and the sync! i also can reach my 8Gb SD in my computer
Cheers!

I removed the initial question about the bluetooth connection with my carkit.
The initial question is a problem of my car, don't ask why but i tested bluetooth integrated carkit with a other phone and it also does not work properly so something in the wiring of my car is stuck and is not for this forum. First it DID work with the other phone
I cannot find how to change the thread type to "Bluetooth connection with WIndows 7"

nobody has problems with windows 7 drivers?

Bluetooth Peripheral Device (Other devices)

Hello.
When I plug in the HTC HD2 I got a new device in Windows 7 Ultimate - Bluetooth Peripheral Device with a yellow mark (code 28).
Windows mobile center is working.
Tested some typical actions (update drivers, uninstall, disable PAN, ...) without success.
Any idea?
Thanks.

SOLVED
Update drivers in device manager.

what make is your laptop/pc and what bluetooth stack do you have on your pc/laptop?

INFO
Sony Vaio VGX-TP3/Z (No bluetooth integrated)
External Bluetooth MSI Dongle (old)

I have exactly the same problem with my HD2 and Fujitsu Siemens Amilo with windows 7, built in bluetooth. (peripheral bluetooth device exclamation mark and error 28)
I tried the broadcom update but it wont install. I dont really know what bluetooth stack is on this laptop but I've been hunting around for a driver for a few days now but nothing seems to work.
Anyone any ideas how to get this paired succesfully?
Cheers

Try seaching ALL OF C:\ when looking for a driver
I've had the same issue, just browse for the driver yourself, and when you
can enter an location, enter c:\ and have it run for a few minutes.
For me, my comp. found the driver on my c:\ drive, even when auto-update and look for drivers on my computer failed.
Please report

Cheers. I'll give that a try tommorrow at work

Still cant get this to work.
Can anyone else help?
Cheers

Hi mates,
I had the same problem as you. But I don't think that driver is that important. But however I figured it out.
- First you have got to install the driver for your Bluetooth Device (either it's integrated or a seperate device)
- Then you go to Device Manager and double click on that yellow marked driver
- You go to Driver->Update Driver-> Browse My Computer for Driver Software-> Let me Pick From a List of Device Drivers on My Computer-> Mobile Devices->
- Then you find Microsoft Corporation and and install Windows Mobile-based Device ..... (something)
That will fix your problem...
And to activate the ActiveSync or HandFree or Stereo Sound (music playing through your PC's speakers, you go to Settings, in the righ corner Menu and then advanced. There you will have the Bluetooth Manager thingy.
You know the rest....

I have the same problem, I was following the guide above and when I chode the mobile devices there was no list of the manufacturers and the only option is to "Have a disc".
Any idea please ?

sorry misstyped - not "chode" but "chose".

lutanica said:
- Then you find Microsoft Corporation and and install Windows Mobile-based Device ..... (something)
That will fix your problem...
Click to expand...
Click to collapse
I have 5 choices under Microsoft there: Windows Smartphone 2002 and 2003, Windows PocketPC 2002 and 2003, and Microsoft USB Sync. I tried PocketPC 2003 - no luck. Tried some other ones for fun, no luck. Tried HTC as manufacturer but all the drivers there are for USB Sync.
I have a Dell E6500/Dell Wireless 370 Bluetooth Mini-card, Windows 7 Pro.
Anyone have any other ideas? At this point, I just want to sync via Bluetooth...

I have the same issue. Can't get bluetooth to work on Windows 7, 64 bit. I get the same options as the reply above.
Tried the bluetooth.zip file in this thread but the computer does not recognize the files.
Haven't found anything on the HTC-website either.

Gunnarson said:
I have the same issue. Can't get bluetooth to work on Windows 7, 64 bit. I get the same options as the reply above.
Tried the bluetooth.zip file in this thread but the computer does not recognize the files.
Haven't found anything on the HTC-website either.
Click to expand...
Click to collapse
Here's what I found: connect via bluetooth, ignore the missing driver warnings, and start the sync from ActiveSync on the phone. This seems to work for me...

Thanks! It solved my problem.

I'm having the same problem with my HD2 on Win7 x64. I tried the solutions above but no success. Any new ideas to try? Thanks!

Sorry, forgot to subscribe to the thread.

Spizella said:
Update drivers in device manager.
Click to expand...
Click to collapse
What are we meant to do with these files exactly? My computer doesn't recognise them.

I'm still having this problem too.
I've tried all suggestions including the one to select Microsoft Corporation for both the Mobile Devices and Bluetooth Radio categories. However, Microsoft Corporation is not listed as a manufacturer for either of those categories.

iphoneresister said:
Here's what I found: connect via bluetooth, ignore the missing driver warnings, and start the sync from ActiveSync on the phone. This seems to work for me...
Click to expand...
Click to collapse
Dear iphoneresister - you are a genius!
Just spent 3 hours trying to connect my HD2 to my Lenovo laptop with Win 7 Ultimate.
Whyt didn't i see your solution earlier

Bluetooth problems Windows 7

Dear XDA members,
I would like to post my problem, perhaps there are more members with this
problem.
I cannot contact my desktop or laptops with the bluetooth from my Note.
I had the same problem with my Galaxy SII.
Seems that Samsung is bringing products on the market without proper
drivers?
I asked them with this device how to solve this problem, they replied with the
advice of a hard reset, which didnot work.
Other devices work without a flaw with bluetooth.
Does anyone has a opinion or solution for this problem?
Would be great.
greetz
Aedriaen
The Netherlands

Aedriaen said:
Dear XDA members,
I would like to post my problem, perhaps there are more members with this
problem.
I cannot contact my desktop or laptops with the bluetooth from my Note.
I had the same problem with my Galaxy SII.
Seems that Samsung is bringing products on the market without proper
drivers?
I asked them with this device how to solve this problem, they replied with the
advice of a hard reset, which didnot work.
Other devices work without a flaw with bluetooth.
Does anyone has a opinion or solution for this problem?
Would be great.
greetz
Aedriaen
The Netherlands
Click to expand...
Click to collapse
I have no problems with win 7
Sent from my GT-N7000 using xda premium

Hoi Adriaan ik denk dat dat gewoon aan de Bluetooth drivers van jouw pc ligt! Download die maar eens opnieuw en installeer ze maar opnieuw.... Jouw probleem heeft niets met Bleutooth van je Note te maken... Je zegt het zelf al dat je S2 het ook al niet deed...

I can confrim this problem.
Windows 7 x64
Galaxy note with not-so-updated firmware, but doesn't really change things.
Laptop and phone see each other and pair well.
Phone can only see laptop as media audio device. Laptop can only see phone as media device.
Transferring file in either direction doesn't work, whatever method I use (start from BT devices, and choose send file, or open the bluetooth file transfer app from start menu, or even use myphoneexplorer in BT connection to send files).
While MPE returns an obex error, the other two methos start as if they were going to do the transfer, but the transfer never starts.
I tried sending files to my laptop, but I only ended up having a queue of sends that won't process, and cannot be cleared, staying after a reboot.
So unless there is some weird problem with my current firmware/kernel, somehow the note can't move files with windows 7.
I have found pretty much evidence elsewhere that people are having the same problem even with the S2.
Now that I bought a laptop with BT, it's silly that I need to plug a cable to move files...

I don't know what's wrong for you guys but I've got Windows 7 x64. Everything work perfectly on my Note, I mean I can send files in both ways. I haven't installed any additional program on my laptop to do so.
I'm on stock LA4 not rooted.

So here's the deal.
I had frozen several things regarding bluetooth from titanium backup, trying to defrost them didn't work for a problem in the app, so I gad to do the batch power defrost to reactivate them, and turns out that was the culprit

Bluetooth device driver installation unsuccessful
Hello Friends, I am facing a problem.
I was pairing my device with my laptop and everything followed smoothly until the last step.
The pop-up in the taskbar displayed -
"Device driver software was not successfully installed"
On my laptop,
Control Panel > Hardware and Sound > Devices and Printers > Bluetooth Devices
the name of my device appears but there is a yellow triangle with an exclamation mark besides it.
The Troubleshoot option seems futile as well. The message that appears after Troubleshooting has completed is, "Troubleshooting was unable to automatically fix all of the issues found" and the Problems Found displays, "Bluetooth Peripheral Device doesn't have a driver - Not fixed - a red circle with an X mark".
What could be the issue(s)? Please help me rectify it/them. I have Samsung Kies 2.0 installed on my laptop.

Just tried it for the first time on windows 7 x64 using my note on German LPY (worked on GB too) and it searched windows update and installed these drivers:
Bluetooth A2DP Source
Bluetooth AV Remote Control Target
Bluetooth OPP
Bluetooth Phone Boook Access
Bluetooth Handsfree Audio Gateway
Bluetooth Message Access Profile Server
Then it worked perfectly in sending files and listening to audio. Did these install on yours?

rowee270 said:
Just tried it for the first time on windows 7 x64 using my note on German LPY (worked on GB too) and it searched windows update and installed these drivers:
Bluetooth A2DP Source
Bluetooth AV Remote Control Target
Bluetooth OPP
Bluetooth Phone Boook Access
Bluetooth Handsfree Audio Gateway
Bluetooth Message Access Profile Server
Then it worked perfectly in sending files and listening to audio. Did these install on yours?
Click to expand...
Click to collapse
Thank you for your response rowee270.
Since I had not payed attention to all the drivers being installed after pairing my device the first time, I repeated the procedure again!
The result of post pairing is -
Bluetooth Headset AG - green check mark - Ready to use
Bluetooth OPP - green check mark - Ready to use
Bluetooth AV Remote Control Target - green check mark - Ready to use
Bluetooth AV Source -green check mark - Ready to use
Bluetooth Peripheral Device - red circle with X mark - No driver found
My Samsung Galaxy Note is running on stock ROM with no root, Android 2.3.6 and my HP laptop is running on Microsoft Windows 7 Ultimate Service Pack 1 x64.

Did you try installing Samsung Kies?
May help with drivers.

YLNdroid said:
Bluetooth Peripheral Device - red circle with X mark - No driver found
Click to expand...
Click to collapse
Obviously you need to install the driver for that Peripheral device.
I don't quite understand why it didn't install automatically. Maybe your computer company support page might have bluetooth drivers?
This page has someone who fixed their Peripheral Device problem:
http://blog.joelvincent.com/solved-bluetooth-peripheral-device-driver-sol

lettucegoatee said:
Did you try installing Samsung Kies?
May help with drivers.
Click to expand...
Click to collapse
Friends, I apologise for the delay in responding.
lettucegoatee, I have Samsung Kies installed on my laptop but no luck.
---------- Post added at 01:38 AM ---------- Previous post was at 01:09 AM ----------
rowee270 said:
Obviously you need to install the driver for that Peripheral device.
I don't quite understand why it didn't install automatically. Maybe your computer company support page might have bluetooth drivers?
This page has someone who fixed their Peripheral Device problem:
http://blog.joelvincent.com/solved-bluetooth-peripheral-device-driver-sol
Click to expand...
Click to collapse
Thank you once again rowee270.
I have a HP Pavilion g6-1014sa laptop but I cannot the name of the bluetooth adapter.
The HP website has two different sets of bluetooth drivers for said model. One is Ralink/Motorola Bluetooth Adapter Driver and the other is Broadcom 2070 Bluetooth Software and Driver.
http://h10025.www1.hp.com/ewfrf/wc/...en&cc=uk&dlc=en&sw_lang=&product=5081125#N320
The aforementioned drivers are listed under the category Driver - Network.
Although I have installed Piriform Speccy 1.6 on my laptop, I am unable to pinpoint the name of the bluetooth adapter.
I am pathetically stupid.

YLNdroid said:
I have a HP Pavilion g6-1014sa laptop but I cannot the name of the bluetooth adapter.
The HP website has two different sets of bluetooth drivers for said model. One is Ralink/Motorola Bluetooth Adapter Driver and the other is Broadcom 2070 Bluetooth Software and Driver.
http://h10025.www1.hp.com/ewfrf/wc/...en&cc=uk&dlc=en&sw_lang=&product=5081125#N320
The aforementioned drivers are listed under the category Driver - Network.
Click to expand...
Click to collapse
You might be lucky and get a hint by looking in the Device Manager. There should be a item with a red cross to show it's not working. It's name/properties may tell you the correct manufacturer.
I don't think it would hurt to install the incorrrect driver as it simply won't find the hardware device to use. If you want to be careful, you can create a drive snapshot in System Restore and restore it back if it doesn't work.
Hope it helps