Database Users

Cracks on the side? **Updated**

Hey everyone.
I've had my phone for about two weeks, its been in a rubber case since undoing. I removed the case today to clean the screen and found these 3 cracks in the side of the case. What should I do? I've been very careful with the phone, its never been dropped.
Thanks in advance for any advice!
Sent from my PC36100 using XDA App
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**Update**
Alright, after much back order and delay, I got my replacement Evo over the weekend, free of charge (it was past my 30 day return). Its a hw Rev 3 Nova just like my last one too. Im glad Sprint did the right thing, maybe knowing this will help others with the same problem.
On a side note, the nice lady that was helping me was taking a long time to port my number over to the new phone. I asked her if everything was alright, and she smiled and replied "Yes, the phone activated just fine. Now Im downloading the new android update for you." ahhhhhh! I kindly asked her to stop ASAP and told her I would apply it later. That would have been aweful, stuck with an unrooted froyo.
Anyways, just thought Id share. Good luck to the rest of you having this problem!

Sent from my PC36100 using XDA App

If it has never been dropped or abused, I'd suggest returning it. There's no reason the plastic should be cracking on its own. If anything, something went wrong with the way yours was manufactured.

The cracks are at equal parts down the side of the phone, and then theres an extra one. I have been super careful with this phone, its not been dropped, nor does it have a single scratch of any type on it anywhere. It's in mint condition.
Has anyone else had said problems?
Sent from my PC36100 using XDA App

Here ya go, read my thread over at PPCGeeks. I'm biofall, btw
http://forum.ppcgeeks.com/showthread.php?t=127843

How did you get banned on that forum? Just curious..
Anyone else having this problem? Will the Sprint store exchange my phone because of this?
Sent from my PC36100 using XDA App

ATRIX is my LAST Motorola product

So my phone has this problem of only intermittently vibrating when I get a text/call. So I got an RMA and sent it in. First off, the lost it, and took several days and several phone calls to find somebody who was able to locate my phone. They then told me that it was not under warranty because it was physical damage. They said the main board was bent. Somehow I was apparently able to bend the phone enough to bend the main board but not crack the screen or back or anything else. So they said they could sell me a phone for $179 (no way). Sounds like crap to me........ I'll be buying Samsung next time.

cool story bro.

I prefer Samsung too. But in the long run I'm going to go with cool story bro
Sent from AT&T Galaxy S2

Okay, goodbye and enjoy your no future updates

Samsung sucks. I'll let you find out the hard way.
Sent from my MB860 using XDA App

1 star......

facetubespam said:
Okay, goodbye and enjoy your no future updates
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"Facetubespam" sounds like something your boyfriend does on your face! Just saying! ....... btw.........nice story!
Assimilated via WinBorg 4G

Yeah. Cool story.
Tell it again.
You're looking at me like I fingerbanged your cat...

revrenhex said:
So my phone has this problem of only intermittently vibrating when I get a text/call. So I got an RMA and sent it in. First off, the lost it, and took several days and several phone calls to find somebody who was able to locate my phone. They then told me that it was not under warranty because it was physical damage. They said the main board was bent. Somehow I was apparently able to bend the phone enough to bend the main board but not crack the screen or back or anything else. So they said they could sell me a phone for $179 (no way). Sounds like crap to me........ I'll be buying Samsung next time.
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i remember my first phone

This post is confusing as hell. He broke his phone and they won't replace it is that the gist of it? Why's he so mad?
Sent from my MB860 using xda premium

Phalanx7621 said:
This post is confusing as hell. He broke his phone and they won't replace it is that the gist of it? Why's he so mad?
Sent from my MB860 using xda premium
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His father left at a young age.
His mother never loved him.
And his first love... Well, we all know what happens after their first love.
You're looking at me like I fingerbanged your cat...

I swear stupid **** threads like this need to be deleted as soon as they are posted.
Some days I wish I was a MOD, dumbass posts like these wouldn't happen.

And, to be honest, I believe OP is only presenting a very small part of the story.
Notice how, toward the end of his ramble, he said he dropped the phone?
Sir, facts like those are important if you're trying to get people to rally behind you.
You're looking at me like I fingerbanged your cat...

you
did fingerbang my cat, now you have a friend for life and he has a companion.

Who cares which company .... all that matters is that it has Andorid inside and got a development forum in XDA

ifalldownalot said:
His father left at a young age.
His mother never loved him.
And his first love... Well, we all know what happens after their first love.
You're looking at me like I fingerbanged your cat...
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This isn't necessary. You're just trying to be funny which wasn't. Please don't make rude comments like this.
Sent from my MB860 using xda premium

Useless topic!! Bye!
Sent from my MB860 using XDA App

Can we please close this thread since nothing good can come from it?...
Sent from my MB860 using xda premium

facetubespam said:
Okay, goodbye and enjoy your no future updates
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Except Samsung has always been on top of updates. The only time Samsung hasn't had a timely update was due to networks, namely AT&T, not approving of the update for a long time.

I agree! Samsung makes good phones, but the touchwiz icons make me feel like I should use velcro shoes, safety scissors, finger paints, ect.
I posted this to get up to the 10 post limit for the dev forums, thanks. I feel validated since it was already towards the top of the page, and my post adds about as much to these forums as the OP

[Q] dropped about 2 feet

well to begin my friend bought a continuum from someone (hopes to be able to put CyanogenMod on but there isnt any available) well I ended up with it to turn it into a pmp / wifi toy. I was visiting him today and it was on my lap and as I moved it dropped on the floor. I picked it up and thought wow it shut itself off and I contiued to power it on and the screen was like a white (with specs of color) and it wouldnt boot. I was wondering if I am pretty much screwed or is there a quick fix?

There was a person once with a white screen. In forums somewhere. Search continuum threads its on of the bricked, help me threads.
He sent me a pic of his white bricked phone. Never seen anything like it. I'm not sure if txwolf1980 help unbrick him. But yeah might have also ".jarred" something loose and its a hardware issue.
Sent from my SCH-I400 using xda premium

ciscogee said:
There was a person once with a white screen. In forums somewhere. Search continuum threads its on of the bricked, help me threads.
He sent me a pic of his white bricked phone. Never seen anything like it. I'm not sure if txwolf1980 help unbrick him. But yeah might have also ".jarred" something loose and its a hardware issue.
Sent from my SCH-I400 using xda premium
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That is a hardware issue. I'd very the digitizer connection came loose. As for fixing it, from what I've read, its a relatively easy process. But, I've never done it, and I'm not taking my phone apart out here on the road. You might peruse the fascinate forums to see if anyone had tried. Its samsung, so I doubt the hardware connections would be much different.
Dished out by my dumb digits

Thanks
thanks to both of you ... its hardware related not sure about repairable or just replace it .... but for now I am going to sleep on it.

Its really easy to take the continuum apart. Its 6 screws and a little bit of persuasion and it will come appart. All the connections are on the opposite side of the board from the side you look at as soon as you get the back plastic off. Be very careful because they did give you much room to move the board around. The cables are really short. Hope that helps
Sent from my Droid using xda premium

SMASHED SCREEN!!! doh

Right, I got me s4 on release day in UK (well 27th noth 26th), all was good until tonight, I just got me s3 back from a mate today who put a new front glass on it (broke in my pocket a couple a months ago but was usable, cost me £12 for glass and £20 to get fitted)
Sat down on sofa tonight and heard a cracking noise, took my s4 outta me pocket and the bottom 3/4 of the screen was black. Samsung phones build quality is s****, don't get me wrong I'm the biggest Samsung fan there is, it's the only tv or phones in my house but to break in my pocket after 2 weeks. NOT ON.
The good news is I contacted O2 uk straight away and they have a new phone on the way since its insided the 28 days from purchase. You can guess I've ordered a few cases to protect it but if its gonna break with a bit of stress in your pocket no case will save it.
I know your bound to be thinking "this mad man must haved a screw driver or sum other sharp instrument in his pockets" but I don't, just my wallet and maybe a few loose coins.
Anyone else have any issues like me or am I the only one.
Cheers,
Glynn
Sent from my iPad using Tapatalk HD

Your lucky to get a replacement mate.... You must of bent the phone as you sat down.
Sent from my GT-I9505 using Tapatalk 2

maybe they should put a warning on it 'dont sit on your phone, you're fat it WILL break' lol

You should review the way you sit.

fade2green514 said:
maybe they should put a warning on it 'dont sit on your phone, you're fat it WILL break' lol
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lol, yeah gonna have te shed a few pound way thed help of s health lol. Naw but seriously, if I didn't love me sammy gadgets so much I'd be sitting her with a working xperia z / htc one. Was gonna say iphone 5 but naw I wouldn't go that far.
Thank god it happened within the first 28 days, at least now I know how vulnerable it is to fat b**tards and can get the biggest rubberised case I can find. Sort of defeats the purpose of having a slim sleek phone but I don't wani be landed with a £2 or £300 bill to fix it the second time round
Sent from my iPad using Tapatalk HD

MaKTaiL said:
You should review the way you sit.
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I know mate, I'm not trying to embarrass you or anything but I'm disabled after having had 2 failed spinal surgeries so I've gotta sit whatever way I can get down. I'm gonna try and remember to keep it out of my pockets when I can so not to break the fecker again
Sent from my iPad using Tapatalk HD

Tomo1971 said:
Your lucky to get a replacement mate.... You must of bent the phone as you sat down.
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Yeah tomo, as I said I'm glad it happened within the 28 days or I'd a been landed way a damn expensived paper weight
Sent from my iPad using Tapatalk HD

You are not the first one to mention your screen cracked simply from having the phone in your pocket. A few pages back you find this topic http://forum.xda-developers.com/showthread.php?t=2260083
Note they mention it's the LCD itself that shattered, not the Gorilla Glass. At this point I could not buy an S4 without constantly worrying about my device. I will see what phones the late summer/fall will bring.

Too much surface glass on this device for a pocket. That 5" display and a small bezel is a fragile combination.

are you a leprechaun?

Your pants must b 2 tight
Sent from my GT-I9505 using xda app-developers app

don't put the phone in your back pocket
Sent from my Nexus 7 using Tapatalk 4 Beta

IMHO.

I'm one of the others who's LCD cracked while phone was in pocket, but three said they would charge me just to look at it, then charge me again as is physical damage and was fine for the first week!
I've now sent it back to Samsung, who have said they will charge me to fix it, still waiting on the quote!
So your very lucky O2 are shipping you a new phone.
As probably 80% of phone owners carry their phones in their pockets, it's very worrying that Samsung seem to have made a phone that can easily break if carried that way!
Sent from my HTC Sensation Z710e using xda app-developers app

Quick update I phoned Samsung this morning was told their service center has informed them that my phone is fine! I guess they had a quick look saw the glass wasn't cracked and decided its fine without even turning it on or looking at it from different angles! I'll find out more on Monday when I the service center is open
Sent from my HTC Sensation Z710e using xda app-developers app

sounds promising. i just can't wait to get my baby back again.
Sent from my Transformer Prime TF201 using XDA Premium HD app

Out of interest was the phone in a back pocket or front?

azibux1 said:
Out of interest was the phone in a back pocket or front?
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Mine was in my front pocket

SATAN999 said:
Mine was in my front pocket
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That's quite odd
Was there anything else in the pocket? Or just the phone?
Not doubting what you're saying, just trying to think of what could have caused it and what to try and avoid when I get mine

This is kind of worrisome since I'm planning on getting an S4 soon and always keep my phone in my pocket.
Please keep us updated, everyone.
Sent from my Ancient Atrix 4G.

[Q] Water Damaged S4... why me? [UPDATED]

Well I did it... Water damaged S4. I was on vaca on Hilton Head when I took my phone with me into the pool completely forgetting I had it in my pocket. Insurance was useless because I only added it after the occurrence and they can apparently see now if there is any active use on the phone in question so they said no. So I guess I have just a couple of questions:
#1 How salvageable is this device? I have read some other posts about taking the phone apart and using ethanol or isopropal to remove any chemical or salt deposits.
#2 Is this even worth trying...? Based off the pics is this even a worth while cause?
Thanks and plz belay the '[email protected] comments. I have been through it all since this past Friday.
UPDATE:
Well after a few hours with the isopropal alc. and a toothbrush I got the phone all cleaned up and dried with a hairdryer. This was a few hours ago but I decided to give it a try and put the battery back in. Unfortunately I think it succumbed to the damage- all that would happen is the usual vibrate as you hold down the power button but the screen will not light up and no sound.
Someone noted that the corrosion looked especially bad... it was probably all the chlorine build up as I had the phone submerged for about 5-10 minutes. I posted some 'AFTER' pics of my cleaning job and you may notice that there may have been some shorting or heat damage done to some of the components.
Lastly, after a heartfelt conversation with my wife about what my options were we discussed the notion of adding a line to our plan as we'll have need of a 'home' phone eventually (jr. coming in July). So I think I may be able to trade in the iphone 4 I've been using and get another one.

That looks like some pretty bad corrosion. I've had luck in the past with removing all the parts attached to the logic board and giving it an "acid bath" in isopropal and scraping what you can away with like a spudger or a toothpick. I also believe that the display assembly and LCD are fused together, so while you hopefully don't have leakage into that area.
That being said, that is some of the oddest residue I have seen from water damage, maybe because of the salts/chemicals used in the pool? You might try and tear down as much as you can in terms of mid-frames and the like, and use a dampened cloth to remove all of that gunk.
Worst that can happen is that it doesn't work and you sell it on ebay as "slightly used"
Here is the ifixit guide, best of luck to you! http://www.ifixit.com/Teardown/Samsung+Galaxy+S4+Teardown/13947/1

I use raw acetone to clean water damaged phones. Sometimes it works sometimes it doesnt
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cinnabar said:
Well I did it... Water damaged S4. I was on vaca on Hilton Head when I took my phone with me into the pool completely forgetting I had it in my pocket. Insurance was useless because I only added it after the occurrence and they can apparently see now if there is any active use on the phone in question so they said no. So I guess I have just a couple of questions:
#1 How salvageable is this device? I have read some other posts about taking the phone apart and using ethanol or isopropal to remove any chemical or salt deposits.
#2 Is this even worth trying...? Based off the pics is this even a worth while cause?
Thanks and plz belay the '[email protected] comments. I have been through it all since this past Friday.
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Wow, dude sorry, good pics, before you do anything, get some dry white rice, put in a sealed plastic bag, seal each part in the rice for 24-48hrs...it may work, had a friend drop his in tolit, we got it to work using this process, what could trying it hurt eh? Good Luck.

Z51 said:
I use raw acetone to clean water damaged phones. Sometimes it works sometimes it doesnt
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4 Beta
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TheAxman said:
Wow, dude sorry, good pics, before you do anything, get some dry white rice, put in a sealed plastic bag, seal each part in the rice for 24-48hrs...it may work, had a friend drop his in tolit, we got it to work using this process, what could trying it hurt eh? Good Luck.
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Sorry to say, but I think it's too far gone for any of these suggestions. Those methods are meant for immediate action after taking a short dip in water (such as a toilet). From the looks of those pictures, I'd say you did some good long swimming in that pool before realizing your phone was along for the ride. So I think you may be SOL. Just a forewarning in case you try some of these methods with high expectations.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

plwalsh88 said:
Sorry to say, but I think it's too far gone for any of these suggestions. Those methods are meant for immediate action after taking a short dip in water (such as a toilet). From the looks of those pictures, I'd say you did some good long swimming in that pool before realizing your phone was along for the ride. So I think you may be SOL. Just a forewarning in case you try some of these methods with high expectations.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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I agree 100%
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4 Beta

Check with your credit card company. You might be covered under their accidental damage coverage policy, if any.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Would at&t insurance or squaretrade cover this?

nani4215 said:
Check with your credit card company. You might be covered under their accidental damage coverage policy, if any.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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Great suggestion, also I have heard that some home insurance company's do the same thing
Sent from my SAMSUNG-SGH-I337 using xda premium

probably not the best idea to post a picture with your imei, in case you do get your phone working. Just throwing that out there.

mudknot2005 said:
probably not the best idea to post a picture with your imei, in case you do get your phone working. Just throwing that out there.
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What this guy said! OP I would immediately remove your first picture or black out your IMEI and Serial.. Like five minutes ago lol
Sent from my SGH-I337 using xda premium

mudknot2005 said:
probably not the best idea to post a picture with your imei, in case you do get your phone working. Just throwing that out there.
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More likely he is in no danger of getting that phone working again.

ricktat said:
More likely he is in no danger of getting that phone working again.
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That phone is beyond repair, looks very bad. I had my captivate sit in the tub for 3 hours and when I opened it, it didnt look anything like that and after a few hours the phone was back at work with a new battery. Sorry OP but you have a very expensive paper weight.

mudknot2005 said:
probably not the best idea to post a picture with your imei, in case you do get your phone working. Just throwing that out there.
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Myth # 115

nani4215 said:
Check with your credit card company. You might be covered under their accidental damage coverage policy, if any.
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I actually did just that. Amex has it covered under their purchase protection so I'm covered financially, now its just the fact that I now have a AT&T Contract with nothing to show for it...

I did exactly the same thing on vacation with an iphone 4s. After that I paid and sent my new phone to a company that waterproofs the boards and components in the phone. Was only like 45 dollars plus shipping. Tested it out and the water just slides right off the boards in the phone xD amazing stuff
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

mudknot2005 said:
probably not the best idea to post a picture with your imei, in case you do get your phone working. Just throwing that out there.
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Thanks! (pic edited)

JoJo2211 said:
Myth # 115
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Not a myth. I can clone his IMEI. takes 5 minutes
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trey.mcd said:
Worst that can happen is that it doesn't work and you sell it on ebay as "slightly used"
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You're advocating that he scam somebody on Ebay? The **** is wrong with you?