Phone quality issues? - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

After going through 2 bad HTC Ones, I think I'm going for the S4 now. Are there any quality issues you guys came across after purchasing your phone?

No.
Sent from my SGH-I337M using Tapatalk 4 Beta

No, everythings great so far
Sent from my SGH-I337M using xda premium

Mine quit charging (got extremely hot when I plugged it up). AT&T just sent me a new phone under warranty.
Other than that hiccup, I like this phone.

Related

Never seen this before...

So there's a strip going across my screen right where you would press to unlock it or where the middle row of keys is on the keyboard where the touch recognition has just stopped working...
The rest of the screen and phone work absolutely perfect except for this thin strip on the screen.
Any one ever seen this before where a certain point of the screen stops working ?
I take great care of my phone and I had used it to txt literally a minute earlier put it on the table and when a reply text came through I picked the phone up and this problem was there.
Factory reset didn't solve the issue so it's gotta be hardware. It's on its way for repair now.
Sent from my GT-P5110 using xda app-developers app
Factory reset only resets your settings, if part of your Kernel or ROM corrupted itself then a factory reset would do nothing to fix the issue, try re-flashing stock or whatever you use.
I am afraid you're going to rma. Seems like mulfuctioning digitizer.
Sent from my Nexus 4 using xda premium
mariosraptor said:
I am afraid you're going to rma. Seems like mulfuctioning digitizer.
Sent from my Nexus 4 using xda premium
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Yeah that's what I thought. It's already on its way back. Loving the old Nokia 3210 though in the mean time
Sent from my GT-P5110 using xda app-developers app
zolah said:
Yeah that's what I thought. It's already on its way back. Loving the old Nokia 3210 though in the mean time
Sent from my GT-P5110 using xda app-developers app
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Lol. Nothing intermediate? From a nexus 4 to a 3210?
Anyway. Hope you get it soon.
Sent from my Nexus 4 using xda premium
Afraid not.
Sold my Gnex.
My brother has an iphone 3Gs but id rather use this lol.
I go to Florida this Friday too for 2 weeks so its gonna be like 3 weeks without my favourate toy =[

laggy - phone lag while scrolling in tapatalk, slower than nexus 4

The lag is not huge, but it is noticeable, especially on first scroll through. noticeably laggier than n4. Any one experience this? I'll try to do a video later.
tmobile version, stock everything, I've uninstalled some of the tmobile apps. Tapatalk set to 50posts.
Since I've had this phone I've experienced no lag either on stock ROM or Trickdroid.
Sent from my Nexus 7 using xda app-developers app
I have both the N4 and the HTC One, haven't noticed any lag in scrolling in Tapatalk or any other app. UI feels smoother in the One, running it stock/unrooted with 1.29 firmware.
When did you get the software update?
Sent from my HTC One using Tapatalk 2
bjg020683 said:
When did you get the software update?
Sent from my HTC One using Tapatalk 2
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Since day one I got my device. It was shipped with 1.27 firmware and updated to 1.29 eleven days ago.
I'm afraid it's the Tapatalk app that does this . I have a Note 2 and a One. The Note with Tapatalk lags, the One with the XDA version works fine...
Envoyé depuis mon GT-N7100 avec Tapatalk
Are you with T-Mobile really?
Sent from my HTC One using Tapatalk 2
bjg020683 said:
Are you with T-Mobile really?
Sent from my HTC One using Tapatalk 2
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If you are referring to me, no my device is the European unlocked version.
Same for me
Sent from my HTC One using xda app-developers app
Well, mine is 1.27xx.
Sent from my HTC One using Tapatalk 2
I have had some issues with tapatalk but find it was network (EE) related. The app has frozen a couple of times also. Other than that it works fie.
Also 8 tracks seems to lag as well.
Sent from my HTC One using Tapatalk 2
bob13bob said:
Also 8 tracks seems to lag as well.
Sent from my HTC One using Tapatalk 2
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*didn't mean to quote you, bob13bob*
I have both the n4 and H1 and the only place the n4 is laggy for me is tapatalk, the h1 has no lag what so ever, I swear when I tap the screen to do something it already has it done before I lift my finger off.
I'm on T-Mobile, 1.27. Stock.
Sent from my Paranoid Nexus 7 using Tapatalk 2
I'm wondering if this is a 4.2 vs 4.3 thing.
I also think the one may be throttling harder, which would explain better battery life.
Could be resolution difference. It's harder to push more resolution though.
The only reason I'm worried is the reports off how smooth the phone is. I dont want a lemon phone
Sent from my HTC One using Tapatalk 2
bob13bob said:
I'm wondering if this is a 4.2 vs 4.3 thing.
I also think the one may be throttling harder, which would explain better battery life.
Could be resolution difference. It's harder to push more resolution though.
The only reason I'm worried is the reports off how smooth the phone is. I dont want a lemon phone
Sent from my HTC One using Tapatalk 2
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It's neither of those things. It's just the app not playing nice with the SoC, just wait for an update and it should be a-ok
So I checked with another one, it's also a bit laggy when using tapatalk and 8tracks.
Both are fa35xx phones.
Sent from my HTC One using Tapatalk 2
bob13bob said:
So I checked with another one, it's also a bit laggy when using tapatalk and 8tracks.
Both are fa35xx phones.
Sent from my HTC One using Tapatalk 2
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It's not about which phone batch it is It's purely a software issue that the Tapatalk devs should fix sometime soon
I was experiencing major lag on my s4 which is the reason I decided to stick with the ONE. There is absolutley no lag whatsoever on this device!!
Sent from my HTC One using xda app-developers app
sal1311 said:
I was experiencing major lag on my s4 which is the reason I decided to stick with the ONE. There is absolutley no lag whatsoever on this device!!
Sent from my HTC One using xda app-developers app
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I played with the s4 in hte store. it was very laggy but it's supposed to get better by turning off all the gimmicky stuff. however, the one still noticeably lags for me.
in terms of least laggy (default mode, all stock)
nexus 4 > htc one >> galaxy s4
You could try enabling force gpu rendering in developer options. That helped me with a few different apps, quite immensely.
Sent from my HTC One using xda app-developers app

Trading in under warranty. Root and loki still available?

Today I am picking up my new gs4 from the warranty center due to headphone jack problems. I was wondering if I will still be able to root and use the loki kernel exploit? Or just deal with the damn problems? Anyone have any idea. I know they are re manufactured mobos so I dont think they would have patched anything but im not willing to take a chance any info would be greatly appreciated.
Sent from my SAMSUNG-SGH-I337 using xda premium
Yes. They maybe refurbished but there still the same phone.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
So no problems.
Sent from my SAMSUNG-SGH-I337 using xda premium
Also with it being a refurbised mobo does that make an issue. Should I just keep the one that was brand new.
Sent from my SAMSUNG-SGH-I337 using xda premium
JohnMonsour said:
Also with it being a refurbised mobo does that make an issue. Should I just keep the one that was brand new.
Sent from my SAMSUNG-SGH-I337 using xda premium
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I have a refurbished phone and it's no different than my original, other than it works now.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
If the new phone has AMDB or AMDL firmware (AT&T) you should be OK.
Thanks guys! Yeah I have [email protected] Got a call from them, going to pick it up now! Hopefully my monster headphones wont pop and crack after turning the volume passed 7.... the original samsung headphones have no issues whatsoever. Its just my expensive ones like klipchs and monster that seem to pop andvcrack at high volune when they work flawlessly on other devices... doesvanyone know which headphones with the 3 buttons are compatable with the gs4. So far volume controls refuse to work on monster dna earbuds and klipsch s4i headphones. Is there a certain ohm or impedance the gs4 uses. Never had this problem with my atrix... a compatable list of 3 button headphones would be greatly appreciated.
Sent from my SAMSUNG-SGH-I337 using xda premium

S4 separated frame

Phone is old only 2 weeks. Phone never dropped down...
Does anyone has similar problem?
Definitely fault, looks all bent and weird
Sent from my GT-I9500 using xda premium

Who do I call to get an RMA?

Hey all, I wanted to ask a couple questions.
1. Is the headphone jack under warranty by Google? Like, one side stopped working.
2. Who do I call/email to get an RMA
3. Are RMA'd phones bad/do they have any problems? One thing I like, don't know if this makes a difference, but in the CPU bin, my phone is "fastest". Don't know if that actually means anything, so yeah.
Thanks!
Sent from my Nexus 4 using XDA Premium 4 mobile app
Oh, and also, should I restore to stock before sending it in?
Sent from my Nexus 4 using XDA Premium 4 mobile app
Tanmaynarang said:
Hey all, I wanted to ask a couple questions.
1. Is the headphone jack under warranty by Google? Like, one side stopped working.
2. Who do I call/email to get an RMA
3. Are RMA'd phones bad/do they have any problems? One thing I like, don't know if this makes a difference, but in the CPU bin, my phone is "fastest". Don't know if that actually means anything, so yeah.
Thanks!
Sent from my Nexus 4 using XDA Premium 4 mobile app
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What do you mean one side of the headphone jack stopped working? You only have one headphone jack.
You have to call Google to request a RMA. I don't think the phone you get will be a defect. That would be counter productive. The CPU bin won't matter. They most likely won't check to see what CPU bin on the phone that will be replaced for you. You should factory reset your phone before sending it in. They might give you a new phone/refurbished device.
Like, one side of the headphones stopped working, also, what's their number? I can't find it o.o
Sent from my Nexus 4 using XDA Premium 4 mobile app
Tanmaynarang said:
Like, one side of the headphones stopped working, also, what's their number? I can't find it o.o
Sent from my Nexus 4 using XDA Premium 4 mobile app
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It sure doesn't sound like it's the headphone jack. It sounds like the headphones are broken.
Have you tried a different set of headphones?
Sent from my Nexus 4 using xda app-developers app
Try different headset...
Sent from my Nexus 4 using Tapatalk
I have. Trust me. Its broken
Sent from my Nexus 4 using XDA Premium 4 mobile app
Same here
This exact problem happened to me as well, Not so long ago...
Maybe about a week ago at most. My left ear cup is gone but my right ear cup is still working perfectly.
I think it's the contact between the jack and the plug. I'm sending it in next week for a replacement.
I've had my N4 for 9 months until this happened lol
Let me know how it goes!
You ain't the only one.
(855) 836-3987
You have a Google Nexus 4 why not just search google for their number... LOL The phone is under warranty for a year so check when you got it or they will let you know when you speak to them but its not like the new one is expensive at all. How did you get the phone through web or off somebody
Call Google if you bought from Google or call LG if bought from somewhere else(i.e. T-Mobile). And when i was on the phone with Google a week or so ago for an RMA, they said it would most likely end up being a refurb. device.

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