Database Users

Android Issues

I purchased an HTC Magic in May, and have happily been using it for the last few months.
Last night whilst demonstrating the 'great' pattern lock feature, my phone locked to the point of requiring my Google username and password ("Too many pattern attempts!" error). This unlocking feature has worked in the past, but this time I have been completely unable to reset my device pattern. I am also noticing that the phone appears to almost instantly reject my details whether i have no sim card in or a full 3G signal.
This seems to be a common bug with Android, which has yet to be addressed by Google - see http://code.google.com/p/android/issues/detail?id=3006
So in an attempt to repair my phone, I have held down the Home button whilst pressing the Power button - after a few seconds of seeing the Vodafone loading screen, I see an image of a white triangle with a yellow exclamation point next to a image of the HTC Magic. This stays on screen indefinitely (at least 5 hours when my patience ran out).
I am able to load into Fastboot mode (Hold Back and press Power), and the details I can read are:
SAPPHIRE PVT 32B SHIP S-ON G
HBOOT-1.33.0004 (SAPP10000)
CPLD-10
RADIO-2.22.19.26I
Apr 9 2009,23:30:40
FASTBOOT
<VOL DOWN> HBoot Mode
<SEND> Reset Device
<ACTION> Restart to HBoot
<MENU> Power Down​
Could the hardware be faulty?
Am I able to recover my phone?
Is there anyway I can save the current state of my phone, to later retrieve text messages/pictures etc.?
If I want to root my phone with the new 1-click method, do I still need to fully recover the devicde to factory settings first?
Thanks in advance for any help.
Paul

It seems it is still under guarantee as Migic only came to shops in APR?
Just take it back for a replacement.

So in an attempt to repair my phone, I have held down the Home button whilst pressing the Power button - after a few seconds of seeing the Vodafone loading screen, I see an image of a white triangle with a yellow exclamation point next to a image of the HTC Magic. This stays on screen indefinitely (at least 5 hours when my patience ran out).
Click to expand...
Click to collapse
This is the recovery screen, I'm guessing you've yet to flash your recovery. I suggest trying Amon_RA's recovery over at this link: http://forum.xda-developers.com/showpost.php?p=4029315&postcount=1
Since yours is a 32B, you will need the G version. So basically, follow the instructions up to:
fastboot boot recovery-RAv1.2.1H.img
Click to expand...
Click to collapse
Since yours is a 32B, you will be doing:
fastboot boot recovery-RAv1.2.1G.img
Click to expand...
Click to collapse
instead. Once you are in, try doing a Wipe Data and see if you are able to get things working. Take note that the Wipe Data will result in you losing all your data (should be easy to get back your contacts/calendar/email if you have them synced).
Hope it helps!

if the device doesnt accept your gmail sign in, try the following:
[email protected] (username is your login)
seems that googlemail.com helps it along better.

[Q] Soft-bricked MT4G

I previously thought I had rooted and tried out a some custom ROMs. Decided to revert to a nandroid backup of stock I made before flashing but got errors and the phone hangs on 1st mytouch logo. S is off according to hboot screen, and I am able to get into fastboot and recovery (with CWM 2.5.1.2). I've tried using my nandroid backup and its gives an error: "E:format_root_device: can't find mmc partition "boot"". I've successfully rolled back from a custom ROM to stock before, So I'm not sure what happened. I have also tried having hboot flash PDIMG15 but when it begins it skips a bunch of folders, it gives me an error about E: , it says "FAILED (remote: not allowed)". Does that mean s is on somehow or root is screwed up? At this point I'm afriad I will have to go back to t-mob and buy a new phone . Any help is appreciated. Thanks.

Did you go from cm6 to cm7?
Try flashing a cm6 rom, you cant use clockwork 2.5.12 for cm7 roms and you cant use cw3+ for cm6 roms.
Flash cm6 from recovery then update clockrom in rom manager. The boot in recovery and flash cm7

enciso said:
I previously thought I had rooted and tried out a some custom ROMs. Decided to revert to a nandroid backup of stock I made before flashing but got errors and the phone hangs on 1st mytouch logo. S is off according to hboot screen, and I am able to get into fastboot and recovery (with CWM 2.5.1.2). I've tried using my nandroid backup and its gives an error: "E:format_root_device: can't find mmc partition "boot"". I've successfully rolled back from a custom ROM to stock before, So I'm not sure what happened. I have also tried having hboot flash PDIMG15 but when it begins it skips a bunch of folders, it gives me an error about E: , it says "FAILED (remote: not allowed)". Does that mean s is on somehow or root is screwed up? At this point I'm afriad I will have to go back to t-mob and buy a new phone . Any help is appreciated. Thanks.
Click to expand...
Click to collapse
PDIMG15 should be foolproof.
Have you checked the file or your sd card for errors?
Sent from my HTC Glacier using XDA App

I agree that PDIMG should be foolproof. It may be your SD card. Try re-flashing recovery through fastboot, then reformatting your SD card. Then copy the PDIMG again with nothing else on the card and give that a shot. You could also try flashing CWM 3 and see if you can flash a 2.3 ROM.

phone replaced
I tried the sd card format method with a quick format and a normal and still no success. Maybe a bad sdcard. Either way walked into t-mob and naively said my phone doesn't work, got it replaced. (Only had it for 9 days) Since it was still within 14 they swapped it no questions asked really. Thanks for the help either way. I may just have to stick with stock sense for a while and just be content with launcher pro. I've been reading that the front facing camera doesn't work on a lot of custom roms anyway and my wife and I both got MT4gs so I like the video call feature enough to stick with it.

I too had the same problem, what I did was to use the Nandroid backup located here in the MT4G forums. I have that on my sd card and when all failsI revert back thru that nandroid backup. Try that and let me know how it goes.
**edit**
sorry did not read that you had returned it.

HELP!
My sister has a T-mobile htc mytouch 4g and she cannot get it passed the booting screen. i have an epic 4g and when mine does things like this i can just odin it back to stock......i dont know anything about this phone sad to say. i do know that when i press the volume down, power button, & the middle button (idk what its called), the information above reads
Glacier PVT SHIP S-ON
HBOOT-0.86.0000
MICROP-0429
RADIO-26.03.02.26_M
eMMC-boot
Sep 27 2010, 11:12:59
i read somewhere that the whole "S-On" thing is of some importance but that it should say S-Off,
i just need to be directed to a wiki or something so i can fix it.

NikieFurrz said:
My sister has a T-mobile htc mytouch 4g and she cannot get it passed the booting screen. i have an epic 4g and when mine does things like this i can just odin it back to stock......i dont know anything about this phone sad to say. i do know that when i press the volume down, power button, & the middle button (idk what its called), the information above reads
Glacier PVT SHIP S-ON
HBOOT-0.86.0000
MICROP-0429
RADIO-26.03.02.26_M
eMMC-boot
Sep 27 2010, 11:12:59
i read somewhere that the whole "S-On" thing is of some importance but that it should say S-Off,
i just need to be directed to a wiki or something so i can fix it.
Click to expand...
Click to collapse
There are methods for turning S off if you click on the link to the resource bible in my sig↓↓
Do you know if the phone is rooted, if there is a recovery flashed and what ROM it has?

halfcalf said:
There are methods for turning S off if you click on the link to the resource bible in my sig↓↓
Do you know if the phone is rooted, if there is a recovery flashed and what ROM it has?
Click to expand...
Click to collapse
ok thanks, ill check there, but no its not rooted ''/

NikieFurrz said:
ok thanks, ill check there, but no its not rooted ''/
Click to expand...
Click to collapse
If her phone is not rooted and you arent trying to flash custom ROMs then it doesnt sound like s=off is going to help you.
Ive seen this happen as a hardware problem (probably from dropping the phone to much) and also software, somehow the boot file gets corrupt
If you cant get her phone to get passed the first tmobile boot screen i would suggest you try to reset the phone.
1. Turn the MyTouch 4G off. pull the battery and replace it.
2. Press and hold the Volume Down button.
3. Press and hold the Power button for 5 seconds (while holding the volume down button) then release the power. Continue to hold Volume Down.
4. When you see the Android logo appear, you may then release Volume Down.
5. Now use the Volume Up/Down buttons to highlight Factory reset.
6. Press the Power button to select.
She will lose all data stored on the phone (not the sd card, just the phone) however if the phone isnt turning on that data isnt much good anyways...

halfcalf said:
If her phone is not rooted and you arent trying to flash custom ROMs then it doesnt sound like s=off is going to help you.
Ive seen this happen as a hardware problem (probably from dropping the phone to much) and also software, somehow the boot file gets corrupt
If you cant get her phone to get passed the first tmobile boot screen i would suggest you try to reset the phone.
1. Turn the MyTouch 4G off. pull the battery and replace it.
2. Press and hold the Volume Down button.
3. Press and hold the Power button for 5 seconds (while holding the volume down button) then release the power. Continue to hold Volume Down.
4. When you see the Android logo appear, you may then release Volume Down.
5. Now use the Volume Up/Down buttons to highlight Factory reset.
6. Press the Power button to select.
She will lose all data stored on the phone (not the sd card, just the phone) however if the phone isnt turning on that data isnt much good anyways...
Click to expand...
Click to collapse
once i do that three androids appear on skateboards lol and it wont go anywhere from there. i think this phone may be completely screwed.

NikieFurrz said:
once i do that three androids appear on skateboards lol and it wont go anywhere from there. i think this phone may be completely screwed.
Click to expand...
Click to collapse
What do you mean by "wont go anywhere"? When you hold down volume and power you should get a screen with three androids on skateboards on the bottom of the screen. Near the middle of the screen there should be some options
Fastboot
Recovery
Factory Reset
Simlock
System Info
Image CRC
You should be able to use your volume buttons on the side of the phone to scroll up and down through that list. when you have the option you want highlighted (in this case factory reset) you can selected it by pressing the power button.
are you able to do that, or are you stuck somewhere else?

Please help out as well i have same problem but even after trying to factory reset it still goes into hboot screen. Problem is on a spare phone just need help asap. If you can help i can attach gmail or gtalk or something. Please help tho

Markus214 said:
Please help out as well i have same problem but even after trying to factory reset it still goes into hboot screen. Problem is on a spare phone just need help asap. If you can help i can attach gmail or gtalk or something. Please help tho
Click to expand...
Click to collapse
It sounds like your problem may be different. When you turn your phone on is it automatically going to the hboot screen? Do you have a mt4g? your sig says you have a mt3g slide

halfcalf said:
It sounds like your problem may be different. When you turn your phone on is it automatically going to the hboot screen? Do you have a mt4g? your sig says you have a mt3g slide
Click to expand...
Click to collapse
I'm not sure what the problem is really here i havent started diggign yet i assumed it was needed the pd15img file it is s on i can get into recovery though and yes i havent updated sig in a little bit can you please help though

Markus214 said:
I'm not sure what the problem is really here i havent started diggign yet i assumed it was needed the pd15img file it is s on i can get into recovery though and yes i havent updated sig in a little bit can you please help though
Click to expand...
Click to collapse
what is the problem you are seeing? When you turn your phone on does it go right to hboot? does it boot up? does it freeze up at the first splash screen? does it freeze at boot animation? does it get to the boot animation then reboot?

When the power button is hit it goes right into hboot no options to let me go to home screen. I can access fastboot and hboot but i cannot get past these two at all i know the phone is not rooted. the volume keys are acting up a little bit and not letting me get anywhere. If you can help please PM me it would be greatly appreciated

Your volume keys are stuck (physically or electrically), specifically VolumeDown key, and that's the reason for the misbehavior. In any case, it's almost certainly a HW problem.

Thats what i've been thinking as well and tried seeing whats going on and it doesnt seem that there stuck have to pull some stuff apart in any case do you know how to fix this though and get it to boot?

If you don't have warranty - open the phone and fix/disconnect the volume buttons.
If you have warranty - send it for repairs.
It won't boot when VolDown is pressed, whatever you do.

Need help.

Hi there,
Yesterday i just wanted to reboot my DHD, but Revolution HD 3.6 did not came back.
The screen went automaticly to HBOOT mode.
So after removed the battery for some time and put it back. Pressed power button and Hboot mode came again. Also found that can not navigate through the menu via VOL+/-.
Tried many times with no success. So tried to find some informations on this forum but did not find similar thread to mine problem.

I don't know exactly, but maybe you have issue with VOL - button? mb it is 'stuck'??
I can't see other reason for phone to boot in HBOOT mode... if ROM is broken then it should load normally but then restart/throw error, dunno exactly it's behaviour if ROM is broken.

Power phone off by any method.
Hold vol- and press power.
Does this take you to recovery?
Also, please edit you thread subject to make it more specific. Obviously you're looking for help. "Need help" is hardly going to be useful to others.
Sent using witchcraft via XDA Developers Premium App.

Mr_JMM said:
Power phone off by any method.
Hold vol- and press power.
Does this take you to recovery?
Click to expand...
Click to collapse
Does not. Phone always goes to HBoot. Before I rebooted the phone everything worked perfect.
It happened when I woke up then I took the phone and turned on buzzer by pushing VOL+ button. After that Power button and "reboot". So rule out the possibility a problem with buttons
Mr_JMM said:
Also, please edit you thread subject to make it more specific. Obviously you're looking for help. "Need help" is hardly going to be useful to others.
Click to expand...
Click to collapse
First I was thinking to edit the title later on as I had no idea how to name it. But it is not possible to edit the title. Sorry about my mistake
Informations on the screen:
ACE PVT ENG S-OFF
HBOOT-0.85.2007 (PD9810000)
MICROP-0438
RADIO-26.06.03.24_M2
eMMC-boot
oct 11 2010,12:44:14
HBOOT this section is highlighted (as actual mode?)
<VOL UP> to previous item
<VOL DOWN> to next item
<POWER> to select item
FASTBOOT this is also highlighted
RECOVERY
FACTORY RESET
SIMLOCK
SYSTEM INFO
IMAGE CRC

7agan said:
Does not. Phone always goes to HBoot. Before I rebooted the phone everything worked perfect.
It happened when I woke up then I took the phone and turned on buzzer by pushing VOL+ button. After that Power button and "reboot". So rule out the possibility a problem with buttons
Click to expand...
Click to collapse
So if you select Recovery from the HBoot menu it restarts straight back in to HBoot again instead of going to recovery?
If that is the case I'm afraid you might have to select the Factory Reset option.
If that allows the phone to boot ok you should then be able to go back to recovery and restore a the last NAND backup.

Mr_JMM said:
So if you select Recovery from the HBoot menu it restarts straight back in to HBoot again instead of going to recovery?
If that is the case I'm afraid you might have to select the Factory Reset option.
If that allows the phone to boot ok you should then be able to go back to recovery and restore a the last NAND backup.
Click to expand...
Click to collapse
The problem is that it is not possible to choice any option from HBoot menu.
Looks like VOL+/- are disabled. One post ago i wrote that HBoot is highlighted and Fastboot is highlighted. So if I click on power it should switch to Fasboot mode but it doesn't. Phone is stuck in Hboot mode.

Do you know if you used jkoljo's Radio S-OFF tool? If so you can flash the 1.32 PD98IMG.zip and start from scratch.

Should I follow with this thread? http://forum.xda-developers.com/showthread.php?t=1054304

No, that is for flashing radios. Find the downgrade thread and download the PD98IMG.zip from there. Is your handset branded?

is not branded and simlock free.

You shouldn't need a goldcard then, just place the downgrade PD98IMG.zip on your SDcard and boot into bootloader.

Got PD98IMG.zip on SD card.
Restart the phone. Phone start loading the file than stuck again on parsing.
nothing happend with PD98IMG.zip.
Any Ideas?

How long has it been stuck?

on this screen for 1 hour and bricked since Thursday

Ok, So the PD98IMG.zip failed. Have you tried the 1.32.405.x RUU~.exe?

Did. no sucess. Error 170
no communication but on command: fastboot devices I have a respond :
HT0A5RXO0924
command: adb devices says nothing

Ok lads,
I see all known methods and tools doesn't work but does anyone have an idea how to kill the informations on screen that the phone been rooted? or kill it totally?
In this cause I'll be able to the risk and send this phone to repair.

Ok, you can attempt to flash each component seperately within fastboot.
Unzip the PD98IMG.zip and move boot.img, recovery.img, system.img, radio.img to your SDK/tools folder.
Now use fastboot to flash these
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img
fastboot flash radio radio.img

ok. trying

no success, see attachment

G2 problem!

I have t-mobile g2, not rooted w 2.2 it worked normaly for half a year.... till recently... it got kinda slow, and it rebooted itself and started in a bootloader screen. now i cant do anything, bootloader screen doesnt react. When i take out battery and put it back and press the power button, it goes again in bootloader and freezes.
vision put ship s-on
hboot-0.82.0000
microp-0425
radio-26.03.02.26_M
FASTBOOT
vol up to previous item
vol down to next item
power to select item
BOOTLOADER
REBOOT
REBOOT BOOTLOADER
POWER DOWN
this is on screen.... but i cant do anything with it
Can anyone help?!

If you've had the phone for less than a year, contact T-Mobile and see if they'll do a warranty replacement.

factory reset from bootloader...or try starting without mem card or sim card then put back in. might be a shot in the dark but hey its a shot

scratch reset from my post...i jumped the gun

u tryed vol dwn+power+diamond to force reboot

smokeuout said:
u tryed vol dwn+power+diamond to force reboot
Click to expand...
Click to collapse
Diamond?
Sent from my HTC Vision using XDA Premium App

im assuming diamond is the trackpad

nonione said:
im assuming diamond is the trackpad
Click to expand...
Click to collapse
Hmm..more of a square lol
Sent from my HTC Vision using XDA Premium App

deep_dish said:
I have t-mobile g2, not rooted w 2.2 it worked normaly for half a year.... till recently... it got kinda slow, and it rebooted itself and started in a bootloader screen. now i cant do anything, bootloader screen doesnt react. When i take out battery and put it back and press the power button, it goes again in bootloader and freezes.
vision put ship s-on
hboot-0.82.0000
microp-0425
radio-26.03.02.26_M
FASTBOOT
vol up to previous item
vol down to next item
power to select item
BOOTLOADER
REBOOT
REBOOT BOOTLOADER
POWER DOWN
this is on screen.... but i cant do anything with it
Can anyone help?!
Click to expand...
Click to collapse
First off you could start at this link --> http://www.hop.com
Apparently you can't read or comprehend. THIS IN NOT THE Q&A SECTION! This section is for general chat, tips & tricks. The section you want is --> http://forum.xda-developers.com/forumdisplay.php?f=829
2nd of all you could try this link--> http://forum.xda-developers.com/search.php
The link above has been known for finding out just about every problem. I'm betting that someone has had your problem.

Stuck in Hboot with frozen keys

i recently rebooted my Vodaphone AU and was presented with a hboot menu. i have tried to navigate up and down this menu but the screen is frozen so cannot select any of the options. i turned my phone off by removing battery as power button was also inactive. i then powered back up and straight to hboot screen again, again all buttons inactive so cannot navigate up and down or select. removed battery and sd card then tried again, this time holding down volume button whilst powering up. still i have no joy, phone will not let me navigate or selct in boot menu and everytime i power down and up it is the same scenario. this is the message i have above boot menu.
AC PVT SHIP S-ON RL
HBOOT-2.00.0027
MICROP-0438
RADIO-26.14.04_M
eMMC-boot
Sep 7 2001,19:06:24
Please can you give advice how to fix this.

Try going into adb and see if you can reboot from there, not to sure.what to can do really
Sent from my Desire HD using xda premium

Unfortunately it sounds like a hardware issue. Could be simply that the volume rocker is stuck or it has to be replaced.
Adb doesn't work in boot but fast boot does.
On my mothers old phone it would do the same and only way I could get it to boot was to run
Fastboot reboot
So you can try that but I would try carefully moving to volume rocker and see if stuck

marsdta said:
Unfortunately it sounds like a hardware issue. Could be simply that the volume rocker is stuck or it has to be replaced.
Adb doesn't work in boot but fast boot does.
On my mothers old phone it would do the same and only way I could get it to boot was to run
Fastboot reboot
So you can try that but I would try carefully moving to volume rocker and see if stuck
Click to expand...
Click to collapse
Oh yeah :banghead:
Sent from my Desire HD using xda premium

Thanks, sounds reasonable.
Have ordered a new volume flex cable/board.