Loose camera? - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Just noticed that if i put my finger on my camera and move it, the whole camera moves and even makes a clicking noise. Is this normal and if not is there anyway to tighten it up? It's more noticeable with back cover off.
Sent from my Galaxy S4

Take it back
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I can't. I've had it more than 14 days and I've already swapped once.
Sent from my Galaxy S4

My only option is to have Verizon send me a refurbished phone. Do you think I should? The lady at the Verizon store said that since the s4 just came out that the refurbished phone would probably be brand new. Should I take the risk? I mean, if they sent me a refurbished one and it was scratched etc I'd send it back and tell them send me a different one. Wouldn't send them my original s4 until I made sure I was happy with the refurbished one.
Sent from my Galaxy S4

bad device...exchange time. you have to call verizon for the exchange, they will do it, you will not have to send your device back until they send you one, and it should have a return sticker to return it.
all is well...umm at least that is what tmo and att does.
good luck.

Honestly I just want to sell this s4 and get the HTC One when the comes to Verizon. This is my 2nd s4. The other one had lag and heat issues now this one has a loose camera. Never gong to buy a Samsung device again..
Sent from my Galaxy S4

Still unsure on what to do. Here's a video of my camera wobble.
https://www.youtube.com/watch?v=VvSZUT1itgg&feature=youtube_gdata_player
Sent from my Galaxy S4

Chadly said:
Still unsure on what to do. Here's a video of my camera wobble.
https://www.youtube.com/watch?v=VvSZUT1itgg&feature=youtube_gdata_player
Sent from my Galaxy S4
Click to expand...
Click to collapse
Please, no more videos
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

Stfu
Sent from my Galaxy S4

Chadly said:
Stfu
Sent from my Galaxy S4
Click to expand...
Click to collapse
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I'm trying to figure out a way to fix this dude...
Sent from my Galaxy S4

Superglue my friend. Our duct tape. Those are my go tos
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

Yeah, could probably open the phone up and put some glue. Apparently the movement is normal bcuz I've talked to some other people who have it. Not like the camera is screwed down or anything its just sort of sitting on this square thing.
Sent from my Galaxy S4

jd1639 said:
Please, no more videos
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
How about you not be a jerk and get out of thread if you can't contribute
@op If your on AT&T call your local store your covered by a one year manufacture warranty. The vibration motor in phone became loose and stopped working I went to the warranty exchange place and got a brand new S4. Do it before you sell it so you get more value

LeKtRiCzzz said:
How about you not be a jerk and get out of thread if you can't contribute
@op If your on AT&T call your local store your covered by a one year manufacture warranty. The vibration motor in phone became loose and stopped working I went to the warranty exchange place and got a brand new S4. Do it before you sell it so you get more value
Click to expand...
Click to collapse
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LeKtRiCzzz said:
How about you not be a jerk and get out of thread if you can't contribute
@op If your on AT&T call your local store your covered by a one year manufacture warranty. The vibration motor in phone became loose and stopped working I went to the warranty exchange place and got a brand new S4. Do it before you sell it so you get more value
Click to expand...
Click to collapse
I'm gonna concur with this you. Because the S4 is so new, they don't have refurbished phones yet. Since you're on Verizon, I'm gonna assume its the same because they haven't had the S4 as long. I don't have this issue, so I would think that its just a defect.
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lathamc said:
I'm gonna concur with this you. Because the S4 is so new, they don't have refurbished phones yet. Since you're on Verizon, I'm gonna assume its the same because they haven't had the S4 as long. I don't have this issue, so I would think that its just a defect.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Yeah I asked this if it would be a refurbished phone or a new one and they keep telling me definitely refurbished..
Sent from my Galaxy S4

Chadly said:
Yeah I asked this if it would be a refurbished phone or a new one and they keep telling me definitely refurbished..
Sent from my Galaxy S4
Click to expand...
Click to collapse
I'd ask to speak with a supervisor, or go to a store. Explain to them that this is brand new, and that you will not accept a refurbished device. It works best if you rant

Lol already tried that.
Sent from my Galaxy S4

I'm going tomorrow because now somehow my volume button has been pushed and its constantly pressing the volume down so now I'm stuck in freaking safe mode
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Related

AT&T warranty

So today I was stupid, set my phone down, and it fell through the crack of the bench -.-. I will pay for it, but can AT&T fix it or should I contact Samsung? Ugh
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delete
wttisme said:
What happened to it, cracked screen? You could call up AT&T and see what they could do for you. I know the insurance deductible is $200. Not sure what Samsung would charge.
Click to expand...
Click to collapse
This sounds silly, but yes it did crack but only on the button like it isn't really noticeable from afar, but this kind of thing bothers me unfortunately.
HiTideBlastoise said:
So today I was stupid, set my phone down, and it fell through the crack of the bench -.-. I will pay for it, but can AT&T fix it or should I contact Samsung? Ugh
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Click to expand...
Click to collapse
ATT warranty doesn't cover accidental. If you have insurance contact assurion at phoneclaim.com and the deductible is $200. Samsung will have you send it in and assess the damage, call you with a quote, fix it in about 5-7 days and send it back. Don't know the price though.
Thanks, does any one know how much Samsung would charge
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HiTideBlastoise said:
Thanks, does any one know how much Samsung would charge
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Click to collapse
Also, if it is possible, I know the phone is new, is there an other repair service available? Thanks for everyone's help!
So today I called Samsung and it costs 169.99 to get fixed. I called another repair service(MobileTechVideos) and once repairing the glass becomes available it will be 100.00, I know for sure it is the glass because the touch screen is fine and the scratch/crack is more unfeelable.
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[Q] Question about Asurion

Has anyone had to return a phone to Asurion that was rooted and they not accept it? Glass was OK but inside cracked and would not light up so could not unroot before sending. Did they try to charge more than the deductible after receiving the phone?
Thanks
Did you try what I told you to do? Hook up the mhl cable to a monitor so you could see the phone screen to triangle away and unroot. I guess not.
Sent from my Sprint Galaxy S4 using Tapatalk 2
GiantJay said:
Did you try what I told you to do? Hook up the mhl cable to a monitor so you could see the phone screen to triangle away and unroot. I guess not.
Sent from my Sprint Galaxy S4 using Tapatalk 2
Click to expand...
Click to collapse
Thanks but you had to have told that to someone else. I should have thought of that. I don't know if they will. I just have not heard anything from them so far. It should make no difference to them. It being rooted has no bearing on the problem.
I've sent a lot of phones in for various reasons (clumsy) that were rooted and I have not encountered a problem.
Sent from my SPH-L720 using xda app-developers app
baconfly said:
I've sent a lot of phones in for various reasons (clumsy) that were rooted and I have not encountered a problem.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Thanks that make me feel better. First time I have ever had to send one. Also first time I have rooted one.
They could care less.
You are paying them so if they did question it I would argue with them. You are right about not telling you about the mhl thing. Someone about a week ago posted the exact same thing. Lol.
Sent from my Sprint Galaxy S4 using Tapatalk 2

If I buy an S4 today, will it be updated?

As the title suggests, I plan on buying a S4 today. If I do, will it have the latest software that I can't root? How recent was the update the isn't rootable?
Thanks!
Sent from my SCH-I545 using xda premium
Just make sure when you get it doesn't have the mf3 firmware and don't let the sales person update it for you. If they do don't accept it. When you get it, take the SIM out and root and disable the auto update apps, see other threads for those, or flash a custom Rom
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jd1639 said:
Just make sure when you get it doesn't have the mf3 firmware and don't let the sales person update it for you. If they do don't accept it. When you get it, take the SIM out and root and disable the auto update apps, see other threads for those, or flash a custom Rom
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Click to expand...
Click to collapse
But once they bring the phone out to you and break the seal, isn't it yours no matter what? What can I say to decline the phone if it has the update on it without acting fishy?
What are the odds the update will already be on it? How long ago did it come out?
Sent from my SCH-I545 using xda premium
WizeGuyDezignz said:
But once they bring the phone out to you and break the seal, isn't it yours no matter what? What can I say to decline the phone if it has the update on it without acting fishy?
What are the odds the update will already be on it? How long ago did it come out?
Sent from my SCH-I545 using xda premium
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Click to collapse
There's a 30 day remorse period to return a phone with AT&T for any reason. So I wouldn't worry about that.
I'm in the same position. My plan is to ask them to just give me one in the box and not let them touch it til I get home.
Frogacuda said:
There's a 30 day remorse period to return a phone with AT&T for any reason. So I wouldn't worry about that.
I'm in the same position. My plan is to ask them to just give me one in the box and not let them touch it til I get home.
Click to expand...
Click to collapse
Well here's the thing... I actually signed up with AT&T yesterday. My gf got the S4 and I got the One. I kinda like the S4 better.
So I'm already gonna have to pay a restocking fee. If the S4 has the update, can I even go back to the One? Is it unlimited exchanges as long as you pay the restocking fee?
Sent from my SCH-I545 using xda premium
WizeGuyDezignz said:
Well here's the thing... I actually signed up with AT&T yesterday. My gf got the S4 and I got the One. I kinda like the S4 better.
So I'm already gonna have to pay a restocking fee. If the S4 has the update, can I even go back to the One? Is it unlimited exchanges as long as you pay the restocking fee?
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
On the box of the phone it will have the software version printed near the serial number and IMEI on a sticker. Ask the salesperson if you can just check the software version first. Won't even have to open the box, and if you get a cool salesperson you can ask them to specifically look for a phone with the exploitable firmware version.
WizeGuyDezignz said:
Well here's the thing... I actually signed up with AT&T yesterday. My gf got the S4 and I got the One. I kinda like the S4 better.
So I'm already gonna have to pay a restocking fee. If the S4 has the update, can I even go back to the One? Is it unlimited exchanges as long as you pay the restocking fee?
Sent from my SCH-I545 using xda premium
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Click to collapse
I'm pretty sure you can exchange all you want.
Also, there's no "acting fishy." You're allowed to root and mod your phone. It voids your warranty, but the sales reps in the store are not going to narc you out on your warranty anyway. I've had discussions with the reps in the store about mods, and modding concerns and it's fine to just tell them that's what you're looking for.
Also, in my experience, AT&T has had no problem servicing and replacing modded phones. They don't seem to care in practice.
Thanks a ton guys! I wasn't thinking, so I just checked the box of my gf's S4 and it's the MDL firmware! She got the red one though, so maybe that stock isn't turning over as fast.
I might get the red one just to be safe haha! I will put a case over it anyway. If she just got hers yesterday and it had MDL, I'm guessing mine would too. I'm going to the same store.
Thanks a ton guys for the fast responses! :thumbup:
Sent from my SCH-I545 using xda premium
I got mine last week it was NOT updated, unfortunately i updated it before I knew what the deal was. So you should be ok seeing how you know whats going on =]
You should be good just make sure the baseband ends in MDL and not md3. The sales person shouldn't have an issue with it. Let us know how it goes
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txtech89 said:
You should be good just make sure the baseband ends in MDL and not md3. The sales person shouldn't have an issue with it. Let us know how it goes
Sent from my SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
I agree with this if you are buying it from a brick and mortar store the sales people wont have a problem with you checking out the phones before purchasing
i too was concerned about the update so i got one (for my daughter) from BestBuy. i asked them to fire it up to make sure it was working and confirm it was MDL before i left the store. first thing i did was remove the sim card, turn off wifi, root it, install TWRP and flashed a rooted MF3 version.
I was only able to return a phone for a different phone once. Maybe other stores allow it but I was only able to once.
Hey guys, here is the update....it worked out great!! When I went into the store, I told the guy that I was torn between the red and white one since my girlfriend got the red one. Even though I knew that I wanted the white. So he said he wasn't even sure they had the red in stock since it's not as popular as the other colors. He went into the back to check.
He came out with a red and white one and put them on the counter and started opening them up to show them to me. I casually looked at each box and they were both MDL! So I told him that I was in a rush and would put the sim in and do all the setup myself. He was cool with it and I left.
As I type this, I already rooted it and am about to flash a ROM. I'm in good shape and on my way! Thanks guys! :good:
Lol I got a black mist one last week on thursday that was still fine.. I am guessing. For at least the next few weeks you have a decent chance
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kejar31 said:
Lol I got a black mist one last week on thursday that was still fine.
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Click to expand...
Click to collapse
I picked up a red one two days ago.
The sales rep told may that all the reds they had in stock were from an older shipment, so they haven't been updated.
Color was not an issue for me since I'm going to wrap the thing in a case anyway.
Sure enough... I now have an MDL GS4 already rooted, TWRP and unlocked.
Now to decide what rom to flash first.
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WizeGuyDezignz said:
Well here's the thing... I actually signed up with AT&T yesterday. My gf got the S4 and I got the One. I kinda like the S4 better.
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
If you don't mind, and without going too OT, what brought you to the S4 over the One? I'm a current S4 owner considering going to the One.
Sent from my SGH-I337 using Tapatalk 2
buying my new phone, 7-25, updted it, and exchanged it 7-28. got to love costco. i disable data, and turned off wifi, until i was able to root it. http://forum.xda-developers.com/showthread.php?t=2297900
and disable to OTA altogether
http://forum.xda-developers.com/showthread.php?t=2270759&highlight=disable+ota+update
or
http://forum.xda-developers.com/showthread.php?t=2268946
received a warranty exchange today from customer service and it was shipped with MF3 ,,, bummer

Got scammed with a fake Galaxy Note 8.0 . Buyers beware...

So I tried to save some money by buying a Galaxy Note 8.0 online through Alibaba.com and boy did I screw myself. I should of just bought one here in USA or one from a reputable seller. They said it was original before I bought and of course I trusted them but WOW. It doesn't even have an S-Pen that's how fake this thing is.lol... So after messing with it and started downloading games it's not bad but with no S-Pen I think the Galaxy Tab would of been better geez...lol... What's make this even worse is that I did a factory reset and now my wifi ain't working. So now I'm screwed big time. I'm not much of a cell tech but I sure wish I could at least root it and have a different room so i can be at least a little happy with it. Can anyone help and send me a link where I can start. Any help would be much appreciated. Here's some pictures for those that have one so you can see the difference. You can't really tell but it's a knock off alright. Now I enclosed a picture of the build and it looks like it's rooted so if it is can I just load clockwork and install roms? Thanks again friends.
MR.MEMORYLANE said:
So I tried to save some money by buying a Galaxy Note 8.0 online through Alibaba.com and boy did I screw myself. I should of just bought one here in USA or one from a reputable seller. They said it was original before I bought and of course I trusted them but WOW. It doesn't even have an S-Pen that's how fake this thing is.lol... So after messing with it and started downloading games it's not bad but with no S-Pen I think the Galaxy Tab would of been better geez...lol... What's make this even worse is that I did a factory reset and now my wifi ain't working. So now I'm screwed big time. I'm not much of a cell tech but I sure wish I could at least root it and have a different room so i can be at least a little happy with it. Can anyone help and send me a link where I can start. Any help would be much appreciated. Here's some pictures for those that have one so you can see the difference. You can't really tell but it's a knock off alright. Now I enclosed a picture of the build and it looks like it's rooted so if it is can I just load clockwork and install roms? Thanks again friends.
Click to expand...
Click to collapse
What's inside? Hardware? CPU, ram, etc.
The original model number is GT-N5100 but your number is WN-5100. I think it fake...
Sent from my GT-N5100 using XDA Premium 4 mobile app
I don't think it's fake. I KNOW IT'S FAKE. No doubt about it...
Sent from my GT-N5100 using xda app-developers app
eiril_77 said:
The original model number is GT-N5100 but your number is WN-5100. I think it fake...
Sent from my GT-N5100 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
lol ..... a really good clone though. At least has a quad core inside?
I don't know how to check. Is there a way I can check on the phone like in settings to see the hardware it has..
Sent from my GT-N5100 using xda app-developers app
looks like this...
http://uae.souq.com/ae-en/vipad-510...re-android-4-1-4gb-dual-hd-cameras-6257738/i/
MR.MEMORYLANE said:
I don't know how to check. Is there a way I can check on the phone like in settings to see the hardware it has..
Sent from my GT-N5100 using xda app-developers app
Click to expand...
Click to collapse
Try cpuid to identify all the componentos on the fake Note
Why can't you return it? Or dispute the card charges with your bank?
Because the company in China guaranteed me it was Original Samsung and it wasn't. They said to return it for refund but what I'm going to pay to return from USA to China and to imagine that they keep it and not return my money. I'll just sell it local...
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sdmark said:
looks like this...
http://uae.souq.com/ae-en/vipad-510...re-android-4-1-4gb-dual-hd-cameras-6257738/i/
Click to expand...
Click to collapse
Here you go friend...
Sent from my WN-5100 using xda app-developers app
I just added the tech specs. By looking at this does this look like its rooted?
Sent from my WN-5100 using xda app-developers app
MR.MEMORYLANE said:
Because the company in China guaranteed me it was Original Samsung and it wasn't. They said to return it for refund but what I'm going to pay to return from USA to China and to imagine that they keep it and not return my money. I'll just sell it local...
Click to expand...
Click to collapse
What you've described is fraud. You are not responsible for shipping charges when there has been material misrepresentation. I don't know what bank you use, but my bank would have those charges reversed in a heartbeat.
afblangley said:
What you've described is fraud. You are not responsible for shipping charges when there has been material misrepresentation. I don't know what bank you use, but my bank would have those charges reversed in a heartbeat.
Click to expand...
Click to collapse
Okay thanks I'll look into that
Sent from my GT-N5100 using xda app-developers app
I'm curious, how much did they burn you for?
Sent from my GT-N5110 using Tapatalk 4
I returned a tmobile hotspot that didnt work to a Chinese company on ebay. They kept my money and ebay and papal was no help whatsoever. So your suspicions may be right.
MR.MEMORYLANE said:
Because the company in China guaranteed me it was Original Samsung and it wasn't. They said to return it for refund but what I'm going to pay to return from USA to China and to imagine that they keep it and not return my money. I'll just sell it local...
Sent from my GT-N5100 using xda app-developers app
Click to expand...
Click to collapse
life is better with r00t
cruise350 said:
I'm curious, how much did they burn you for?
Sent from my GT-N5110 using Tapatalk 4
Click to expand...
Click to collapse
They burned me for 350 USD. I'm complaining and I won't stop even if nothing gets resolved. I told the seller I don't trust them for a refund after they lied about their "supposedly original" product. So they said they will refund me 200 and after I receive it, then to send it to them for a full refund but I'm trying to go for full refund if I can....
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
kenhicg said:
I returned a tmobile hotspot that didnt work to a Chinese company on ebay. They kept my money and ebay and papal was no help whatsoever. So your suspicions may be right.
life is better with r00t
Click to expand...
Click to collapse
I know bro I ain't going to take more of a loss than what I am already in...
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
I've seen fake ones but damn they did a good job on this one. I'll post more pictures soon.
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
By looking at these pictures. Can anyone tell me if this is already rooted?

Should I get the S5 through AT&Ts Next plan?

I have the galaxy s4 and I need your guys help. I can get the s5 through the next plan but do you guys think its worth the extra $20 a month? I could trade me s4 but the fake aluminum crap is chipping so they'll get me for that. What's your guys opinion
Sent from my GT-I9505G using xda app-developers app
Why does no one respond
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LeKtRiCzzz said:
Why does no one respond
Sent from my GT-I9505G using xda app-developers app
Click to expand...
Click to collapse
1st, do some research and make the decision based on your own needs.
2nd, maybe if you posted this in the correct thread, someone might respond.
http://forum.xda-developers.com/showthread.php?t=2433789
Agree with Scott and thread will probably be closed--but my two cents is S5 is not much of an upgrade over S4 for my needs and imho--that can generate many comments pro/con also--
Thread cleaned. Watch the language and treat each other with civility please.
Next time we have to come in the thread will be closed.
Thank you.
If you could sell your S4 i would do that and buy the S5 outright. I have the S4 and see no reason to jump to the S5 right now. It looks to be a great phone but not worth the move right now for me.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
I have the s4 and wife has the S5 and all I see is more att cap on it. Though a nice phone wife won't let me root it.
As for the next plan it's pretty good you pay 15 for the line and 25 for the phone. Your not tied to a 2 year contract and you can upgrade every 18 months. Now if you don't go next you get tied in for 2 years and the phone plan goes back to normal to 40 per phone. Either way your paying for the phone it all depends on which way you want to pay for it. So next is not bad you get more data and your not tied in. The only thing when you upgrade in 18 you have to give phone back to forgive balance on it or pay balance to keep it.
Sent from my GoldenEye S4
I'm going to sell my galaxy s4 in Craigslist for around 300 and that includes case, screen protector, an extra battery and the OEM battery charger. Its rooted and unlocked and currently on MDB. Do you guys think that's a good price
Sent from my GT-I9505G using xda app-developers app
Sell your phone buy it outright, next galaxy not too far, expected to drop alongside new apple device
Sent from my XT907 using Tapatalk
LeKtRiCzzz said:
I'm going to sell my galaxy s4 in Craigslist for around 300 and that includes case, screen protector, an extra battery and the OEM battery charger. Its rooted and unlocked and currently on MDB. Do you guys think that's a good price
Sent from my GT-I9505G using xda app-developers app
Click to expand...
Click to collapse
I would go ebay. I don't trust Craigslist and price not bad that's what I would list mine for.
Sent from my GoldenEye S4
Your right but I owe money to eBay from like 6 years ago
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Then sell on swappa or pay the debts you owe and put it on eBay.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Ill try Craigslist but I was looking at swappa and since its unlocked and still on MDL I think I can get more than $300
Sent from my GT-I9505G using xda app-developers app
Just be careful with Craigslist there's nothing but scammers on there. I was selling something and the person said they paid through PayPal. I got notice from PayPal that funds were there but I was not allowed to see them until item was shipped and verified received. So I looked into it with PayPal and they verified they NEVER hide funds from anyone, so it turned out to be a PayPal hoax. If any with Craigslist buyer has to be local cash only face to face meet with me.
And even then I show up strapped I don't play with Craigslist buyers.
Sent from my GoldenEye S4
For sure always keep a weapon on you when dealing with craigslist. I honestly hate paypal. I'm going to bring a friend or two when I sell it
Sent from my GT-I9505G using xda app-developers app
Good idea
Sent from my GoldenEye S4
What's your questimation on how much I could get for it
Sent from my GT-I9505G using xda app-developers app
I would say 250-300 go on ebay and see what their going for there should give an idea of price range. When you advertise it push that it's on MDL or MDB and doesn't have the upgrade that Locked everyone else's bootloader.
It's all up to you and how fast you want to sell it. Remember people can upgrade for 200 and now that the S5 is out I'm sure price will drop. The only advantage is your still on MDB.
Sent from my GoldenEye S4

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