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Hey guys... I'm rooted but my charging port happen to break... Should I unroot my evo before taking it in for insurance replacement? I was thinking of just dropping it in water? What should I do?
Sent from my PC36100 using XDA Premium App
Yes you should unroot just to be smart about it.
Why would you drop it in water?
So you have to pay the $100 deductible?!?
Either way I think I will pay the 100 dollars... I don't believe I have factory warranty....
Sent from my PC36100 using XDA Premium App
towncop1978 said:
Either way I think I will pay the 100 dollars... I don't believe I have factory warranty....
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
You pay the $8 a month right?
That covers manufacturer defects.
Unless they see physical damage, they will cover it.
towncop1978 said:
Hey guys... I'm rooted but my charging port happen to break... Should I unroot my evo before taking it in for insurance replacement? I was thinking of just dropping it in water? What should I do?
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
If you did not physically break the soldering pads off of the board then a sprint repair center will replace your phone for free. If you did then they will tell you to file a claim.
Sent from my PC36100 using XDA Premium App
it's not a short term fix, but buy an external charger with a couple of extra batteries from China for $20. It will take a few weeks to get, but I never charge my phone, just switch batteries.
I do pay the insurance fee a month.... Now I'm looking to see where I can find the link to unroot my phone.... does anyone have it handy.... I used unrevoked... I think that was the name of it....
Sent from my PC36100 using XDA Premium App
towncop1978 said:
I do pay the insurance fee a month.... Now I'm looking to see where I can find the link to unroot my phone.... does anyone have it handy.... I used unrevoked... I think that was the name of it....
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=780141
I believe they broke off because I feel the plug move within the port itself...
Sent from my PC36100 using XDA Premium App
Thanks matty... I will try this tonight when I get home... Hope it works.....
Sent from my PC36100 using XDA Premium App
Can't you just open the phone and carefully solder the charging port back on? It should not be too difficult and you'll save a lot of time.
iwin2000 said:
Can't you just open the phone and carefully solder the charging port back on? It should not be too difficult and you'll save a lot of time.
Click to expand...
Click to collapse
It's not that easy with the tiny boards on cell phones. You would have to be an expert at soldering and have specialized soldering equipment.
Charging port broke on mine also... Called Sprint to ask to replace it. You need to be stern when talking with the rep, this is a known defect of the EVO. And they will replace it at no charge as they did for me. I unrooted and had a replacement within 3 days. Hope this helps.
Sent from my PC36100 using XDA App
Sprint changed their service thing, They will service rooted phones.
Just don't expect them to still be rooted.
Source: http://forum.xda-developers.com/showthread.php?t=1184290
Ophois said:
Sprint changed their service thing, They will service rooted phones.
Click to expand...
Click to collapse
Unfortunately everyone's experience varies based on the store...even since the policy change.
Since unrooting takes only a few minutes its worth doing.
towncop1978 said:
I believe they broke off because I feel the plug move within the port itself...
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
The port will move reguardless of which condition your port is in. The only way to know for sure is to open up the phone. Which a sprint repair center will do for free for you since you have tep.
Sent from my PC36100 using XDA Premium App
When I had my evo I had the same problem I called it in and had them send me one.
Sent from my Nexus S 4G using XDA Premium App
I returned 2 phones to a repair center and all I did was flash a rooted stock rom and they replaced two phones due to a charging port no questions asked
My charging port broke, unfortunately my battery was so low I couldn't unroot. Luckily the guy at the sprint store was nice enough to work with me on it anyway and replaced free. He said that they weren't supposed to repair rooted HTC phones (for whatever reason). So hope that you're able to unroot and avoid the hassle.
My charging port also broke. So I took it to my local sprint store and they told me to return it to stock condition and come back. So I hopped on xda and downloaded a couple of things and unrooted it right in front of him on the spot.
I suspected the guy behind the counter didn't mind too much since he was showing me his rooted EVO running CM7. I should have my new phone in a couple of days.
Sent from my PC36100 using XDA App
So yesterday evening I sent in my Nexus 4 to get a replacement due to my battery dying on me out of no where. The phone was rooted with aokp installed. I tried everything to try and boot it up and get it into fast boot to unroot but there was no luck there. So my question is have any nexus 4 owners that have had to get an RMA send there's in rooted? If so was Google able to get your phone up therefore causing you to pay for the replacement?
Sent from my GT-P3100 using xda app-developers app
every device that ive ever sent back to google to get rma'd has been bootloader unlocked, root, custom rom/kernel. never a problem. last one was my nexus 7, stopped charging. generally, if its hardware related, theyll take care of it.
simms22 said:
every device that ive ever sent nack to google to get rma'd has been bootloader unlocked, root, custom rom/kernel. never a problem. last one was my nexus 7, stopped charging. generally, if its hardware related, theyll take care of it.
Click to expand...
Click to collapse
Thank you for the reply! Makes me feel a lot better about the situation.
Sent from my GT-P3100 using xda app-developers app
It's a Nexus..
I highly doubt Google will notice or care.. :good:
I don't see you having an issue it's a hardware fault.
raqball said:
It's a Nexus..
I highly doubt Google will notice or care.. :good:
Click to expand...
Click to collapse
At least 1 person has already been denied RMA because they unlocked the bootloader, so they care.
threeclaws said:
I don't see you having an issue it's a hardware fault.
At least 1 person has already been denied RMA because they unlocked the bootloader, so they care.
Click to expand...
Click to collapse
I find that rather odd... I wonder if there was more to the story..
In the past I have sent Google unlocked, rooted, and custom ROM'd Nexus 7, a Galaxy Nexus, and a Nexus 10...
Never heard a peep from them..
raqball said:
I find that rather odd... I wonder if there was more to the story..
In the past I have sent Google unlocked, rooted, and custom ROM'd Nexus 7, a Galaxy Nexus, and a Nexus 10...
Never heard a peep from them..
Click to expand...
Click to collapse
I can't find the thread (guy probably deleted it) but basically the guy told the rep he unlocked the phone and he was then referred to some other department that then denied his RMA.
g.corro96 said:
So yesterday evening I sent in my Nexus 4 to get a replacement due to my battery dying on me out of no where. The phone was rooted with aokp installed. I tried everything to try and boot it up and get it into fast boot to unroot but there was no luck there. So my question is have any nexus 4 owners that have had to get an RMA send there's in rooted? If so was Google able to get your phone up therefore causing you to pay for the replacement?
Sent from my GT-P3100 using xda app-developers app
Click to expand...
Click to collapse
In case you missed it, you might find this post useful or informative..
http://www.xda-developers.com/xda-tv-2/your-warranty-is-not-void-xda-tv/
Say that I got approved for a RMA and when they receive my phone they don't spot any problem? Will I need to pay the full price of the new phone they send to me?
Sent from my Nexus 4 using Tapatalk 2
Imppy said:
Say that I got approved for a RMA and when they receive my phone they don't spot any problem? Will I need to pay the full price of the new phone they send to me?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
they put a hold on you credit card, of the price of the phone, until they get the old one back.
Sorry for the noon question but whats RMA? Does good replace faulty phones for free?
Sent from my Nexus 4 using xda app-developers app
Just noticed that if i put my finger on my camera and move it, the whole camera moves and even makes a clicking noise. Is this normal and if not is there anyway to tighten it up? It's more noticeable with back cover off.
Sent from my Galaxy S4
Take it back
Sent from my GT-I9505G using Tapatalk 4 Beta
I can't. I've had it more than 14 days and I've already swapped once.
Sent from my Galaxy S4
My only option is to have Verizon send me a refurbished phone. Do you think I should? The lady at the Verizon store said that since the s4 just came out that the refurbished phone would probably be brand new. Should I take the risk? I mean, if they sent me a refurbished one and it was scratched etc I'd send it back and tell them send me a different one. Wouldn't send them my original s4 until I made sure I was happy with the refurbished one.
Sent from my Galaxy S4
bad device...exchange time. you have to call verizon for the exchange, they will do it, you will not have to send your device back until they send you one, and it should have a return sticker to return it.
all is well...umm at least that is what tmo and att does.
good luck.
Honestly I just want to sell this s4 and get the HTC One when the comes to Verizon. This is my 2nd s4. The other one had lag and heat issues now this one has a loose camera. Never gong to buy a Samsung device again..
Sent from my Galaxy S4
Still unsure on what to do. Here's a video of my camera wobble.
https://www.youtube.com/watch?v=VvSZUT1itgg&feature=youtube_gdata_player
Sent from my Galaxy S4
Chadly said:
Still unsure on what to do. Here's a video of my camera wobble.
https://www.youtube.com/watch?v=VvSZUT1itgg&feature=youtube_gdata_player
Sent from my Galaxy S4
Click to expand...
Click to collapse
Please, no more videos
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Stfu
Sent from my Galaxy S4
Chadly said:
Stfu
Sent from my Galaxy S4
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I957 using xda app-developers app
I'm trying to figure out a way to fix this dude...
Sent from my Galaxy S4
Superglue my friend. Our duct tape. Those are my go tos
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Yeah, could probably open the phone up and put some glue. Apparently the movement is normal bcuz I've talked to some other people who have it. Not like the camera is screwed down or anything its just sort of sitting on this square thing.
Sent from my Galaxy S4
jd1639 said:
Please, no more videos
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
How about you not be a jerk and get out of thread if you can't contribute
@op If your on AT&T call your local store your covered by a one year manufacture warranty. The vibration motor in phone became loose and stopped working I went to the warranty exchange place and got a brand new S4. Do it before you sell it so you get more value
LeKtRiCzzz said:
How about you not be a jerk and get out of thread if you can't contribute
@op If your on AT&T call your local store your covered by a one year manufacture warranty. The vibration motor in phone became loose and stopped working I went to the warranty exchange place and got a brand new S4. Do it before you sell it so you get more value
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I957 using xda app-developers app
LeKtRiCzzz said:
How about you not be a jerk and get out of thread if you can't contribute
@op If your on AT&T call your local store your covered by a one year manufacture warranty. The vibration motor in phone became loose and stopped working I went to the warranty exchange place and got a brand new S4. Do it before you sell it so you get more value
Click to expand...
Click to collapse
I'm gonna concur with this you. Because the S4 is so new, they don't have refurbished phones yet. Since you're on Verizon, I'm gonna assume its the same because they haven't had the S4 as long. I don't have this issue, so I would think that its just a defect.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
lathamc said:
I'm gonna concur with this you. Because the S4 is so new, they don't have refurbished phones yet. Since you're on Verizon, I'm gonna assume its the same because they haven't had the S4 as long. I don't have this issue, so I would think that its just a defect.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Yeah I asked this if it would be a refurbished phone or a new one and they keep telling me definitely refurbished..
Sent from my Galaxy S4
Chadly said:
Yeah I asked this if it would be a refurbished phone or a new one and they keep telling me definitely refurbished..
Sent from my Galaxy S4
Click to expand...
Click to collapse
I'd ask to speak with a supervisor, or go to a store. Explain to them that this is brand new, and that you will not accept a refurbished device. It works best if you rant
Lol already tried that.
Sent from my Galaxy S4
I'm going tomorrow because now somehow my volume button has been pushed and its constantly pressing the volume down so now I'm stuck in freaking safe mode
Sent from my SGH-I337 using xda app-developers app
As the title suggests, I plan on buying a S4 today. If I do, will it have the latest software that I can't root? How recent was the update the isn't rootable?
Thanks!
Sent from my SCH-I545 using xda premium
Just make sure when you get it doesn't have the mf3 firmware and don't let the sales person update it for you. If they do don't accept it. When you get it, take the SIM out and root and disable the auto update apps, see other threads for those, or flash a custom Rom
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
jd1639 said:
Just make sure when you get it doesn't have the mf3 firmware and don't let the sales person update it for you. If they do don't accept it. When you get it, take the SIM out and root and disable the auto update apps, see other threads for those, or flash a custom Rom
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
But once they bring the phone out to you and break the seal, isn't it yours no matter what? What can I say to decline the phone if it has the update on it without acting fishy?
What are the odds the update will already be on it? How long ago did it come out?
Sent from my SCH-I545 using xda premium
WizeGuyDezignz said:
But once they bring the phone out to you and break the seal, isn't it yours no matter what? What can I say to decline the phone if it has the update on it without acting fishy?
What are the odds the update will already be on it? How long ago did it come out?
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
There's a 30 day remorse period to return a phone with AT&T for any reason. So I wouldn't worry about that.
I'm in the same position. My plan is to ask them to just give me one in the box and not let them touch it til I get home.
Frogacuda said:
There's a 30 day remorse period to return a phone with AT&T for any reason. So I wouldn't worry about that.
I'm in the same position. My plan is to ask them to just give me one in the box and not let them touch it til I get home.
Click to expand...
Click to collapse
Well here's the thing... I actually signed up with AT&T yesterday. My gf got the S4 and I got the One. I kinda like the S4 better.
So I'm already gonna have to pay a restocking fee. If the S4 has the update, can I even go back to the One? Is it unlimited exchanges as long as you pay the restocking fee?
Sent from my SCH-I545 using xda premium
WizeGuyDezignz said:
Well here's the thing... I actually signed up with AT&T yesterday. My gf got the S4 and I got the One. I kinda like the S4 better.
So I'm already gonna have to pay a restocking fee. If the S4 has the update, can I even go back to the One? Is it unlimited exchanges as long as you pay the restocking fee?
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
On the box of the phone it will have the software version printed near the serial number and IMEI on a sticker. Ask the salesperson if you can just check the software version first. Won't even have to open the box, and if you get a cool salesperson you can ask them to specifically look for a phone with the exploitable firmware version.
WizeGuyDezignz said:
Well here's the thing... I actually signed up with AT&T yesterday. My gf got the S4 and I got the One. I kinda like the S4 better.
So I'm already gonna have to pay a restocking fee. If the S4 has the update, can I even go back to the One? Is it unlimited exchanges as long as you pay the restocking fee?
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
I'm pretty sure you can exchange all you want.
Also, there's no "acting fishy." You're allowed to root and mod your phone. It voids your warranty, but the sales reps in the store are not going to narc you out on your warranty anyway. I've had discussions with the reps in the store about mods, and modding concerns and it's fine to just tell them that's what you're looking for.
Also, in my experience, AT&T has had no problem servicing and replacing modded phones. They don't seem to care in practice.
Thanks a ton guys! I wasn't thinking, so I just checked the box of my gf's S4 and it's the MDL firmware! She got the red one though, so maybe that stock isn't turning over as fast.
I might get the red one just to be safe haha! I will put a case over it anyway. If she just got hers yesterday and it had MDL, I'm guessing mine would too. I'm going to the same store.
Thanks a ton guys for the fast responses! :thumbup:
Sent from my SCH-I545 using xda premium
I got mine last week it was NOT updated, unfortunately i updated it before I knew what the deal was. So you should be ok seeing how you know whats going on =]
You should be good just make sure the baseband ends in MDL and not md3. The sales person shouldn't have an issue with it. Let us know how it goes
Sent from my SGH-I337 using xda app-developers app
txtech89 said:
You should be good just make sure the baseband ends in MDL and not md3. The sales person shouldn't have an issue with it. Let us know how it goes
Sent from my SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
I agree with this if you are buying it from a brick and mortar store the sales people wont have a problem with you checking out the phones before purchasing
i too was concerned about the update so i got one (for my daughter) from BestBuy. i asked them to fire it up to make sure it was working and confirm it was MDL before i left the store. first thing i did was remove the sim card, turn off wifi, root it, install TWRP and flashed a rooted MF3 version.
I was only able to return a phone for a different phone once. Maybe other stores allow it but I was only able to once.
Hey guys, here is the update....it worked out great!! When I went into the store, I told the guy that I was torn between the red and white one since my girlfriend got the red one. Even though I knew that I wanted the white. So he said he wasn't even sure they had the red in stock since it's not as popular as the other colors. He went into the back to check.
He came out with a red and white one and put them on the counter and started opening them up to show them to me. I casually looked at each box and they were both MDL! So I told him that I was in a rush and would put the sim in and do all the setup myself. He was cool with it and I left.
As I type this, I already rooted it and am about to flash a ROM. I'm in good shape and on my way! Thanks guys! :good:
Lol I got a black mist one last week on thursday that was still fine.. I am guessing. For at least the next few weeks you have a decent chance
Sent from my GT-I9505G using Tapatalk 4 Beta
kejar31 said:
Lol I got a black mist one last week on thursday that was still fine.
Sent from my GT-I9505G using Tapatalk 4 Beta
Click to expand...
Click to collapse
I picked up a red one two days ago.
The sales rep told may that all the reds they had in stock were from an older shipment, so they haven't been updated.
Color was not an issue for me since I'm going to wrap the thing in a case anyway.
Sure enough... I now have an MDL GS4 already rooted, TWRP and unlocked.
Now to decide what rom to flash first.
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WizeGuyDezignz said:
Well here's the thing... I actually signed up with AT&T yesterday. My gf got the S4 and I got the One. I kinda like the S4 better.
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
If you don't mind, and without going too OT, what brought you to the S4 over the One? I'm a current S4 owner considering going to the One.
Sent from my SGH-I337 using Tapatalk 2
buying my new phone, 7-25, updted it, and exchanged it 7-28. got to love costco. i disable data, and turned off wifi, until i was able to root it. http://forum.xda-developers.com/showthread.php?t=2297900
and disable to OTA altogether
http://forum.xda-developers.com/showthread.php?t=2270759&highlight=disable+ota+update
or
http://forum.xda-developers.com/showthread.php?t=2268946
received a warranty exchange today from customer service and it was shipped with MF3 ,,, bummer
Are they already coming flashed with MF3? I called in to get a replacment today hoping I would get lucky and get the previous build. I guess I'll find out tomorrow when it gets here.
I've seen a lot of people report that their replacements were MF3. I wish you the best of luck!
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Its hit or miss...a lot are getting mf3 but there still seems to be a few MDL floating around that people are lucky enough to get
Good luck on the bright side at least safestrap is making some progress
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4
Thank's for the info guys, and yea its nice that safestrap is making progress. I'll post back tomorrow sometime with the build that I get, hopefully I'm one of the lucky ones.
First of, nice user name. Im a fredrick (or frederick). Half the family spells one way, and half the other. Ok, back on topic.
My S4 came in 10 days ago, sadly with MF3 preloaded. So, it is definitely a possibility.
mg2195 said:
Its hit or miss...a lot are getting mf3 but there still seems to be a few MDL floating around that people are lucky enough to get
Good luck on the bright side at least safestrap is making some progress
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4
Click to expand...
Click to collapse
HiTideBlastoise said:
I've seen a lot of people report that their replacements were MF3. I wish you the best of luck!
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
rebel1699 said:
First of, nice user name. Im a fredrick (or frederick). Half the family spells one way, and half the other. Ok, back on topic.
My S4 came in 10 days ago, sadly with MF3 preloaded. So, it is definitely a possibility.
Click to expand...
Click to collapse
2 Fredericks in the same state on the same board in the same thread, freaky.
nfrederick said:
2 Fredericks in the same state on the same board in the same thread, freaky.
Click to expand...
Click to collapse
Right? Since I got into genaeology, I watch for other fredricks. Made it all the way back to 1692. K, I'll stay on topic now.
I got a replacement a couple weeks ago and it came with MF3 as well.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4
I got a replacement 2 weeks ago, and it was MDL
I've got a replacement coming tomorrow as well. I won't know what's on it until Wednesday though. Can I ask what you issues you guys had that led to a replacement?
Sent from the other side of the Milky Way with my S4.
mrro82 said:
I've got a replacement coming tomorrow as well. I won't know what's on it until Wednesday though. Can I ask what you issues you guys had that led to a replacement?
Sent from the other side of the Milky Way with my S4.
Click to expand...
Click to collapse
Mine was because i got some dust in the camera sensor
My phone came with mf3 so I want to see if I can get lucky enough to get one without it.
Sent from my S4 using Tapatalk 2
nfrederick said:
My phone came with mf3 so I want to see if I can get lucky enough to get one without it.
Sent from my S4 using Tapatalk 2
Click to expand...
Click to collapse
In hoping for the same. Mine won't work when I plug external speakers in. Plus the music volume will spike when it's playing. I'm gonna check mine really fast when I get it for mf3. If it isn't there, I'm pulling the battery and downloading everything I need to make sure I never get it.
Sent from the other side of the Milky Way with my S4.
mrro82 said:
In hoping for the same. Mine won't work when I plug external speakers in. Plus the music volume will spike when it's playing. I'm gonna check mine really fast when I get it for mf3. If it isn't there, I'm pulling the battery and downloading everything I need to make sure I never get it.
Sent from the other side of the Milky Way with my S4.
Click to expand...
Click to collapse
You don't have to do all that. If it is brand new, just don't put the SIM in. The device has to be verified on AT&T's cellular network before it pulls the update.
If it is refurbished, it may pull the update if it has previously been verified, but you will have 3 days to stop the OTA apps before it auto updates.
Rule of thumb, never turn the unit on with the SIM inserted before you know what's on it. If it has MDL and is a brand new unit, you can connect to Wi-Fi and do all your normal stuff. If it is a refurbished phone, connect to wife and see if it pulls the update. Again, you still have 3 days before it automatically updates.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
graydiggy said:
You don't have to do all that. If it is brand new, just don't put the SIM in. The device has to be verified on AT&T's cellular network before it pulls the update.
If it is refurbished, it may pull the update if it has previously been verified, but you will have 3 days to stop the OTA apps before it auto updates.
Rule of thumb, never turn the unit on with the SIM inserted before you know what's on it. If it has MDL and is a brand new unit, you can connect to Wi-Fi and do all your normal stuff. If it is a refurbished phone, connect to wife and see if it pulls the update. Again, you still have 3 days before it automatically updates.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks for the tip. I'll do just that.
Sent from the other side of the Milky Way with my S4.
Came with MF3
Mine too. Oh well. Safe strap will be the saving grace.
Sent from the other side of the Milky Way with my S4.