[Q] email problem - Nexus 4 Q&A, Help & Troubleshooting

Hello i am using my company email also on my nexus 4 device but i do not receive some of my emails on my nexus 4.
Do you have any guess what can be the problem?

I just recognise that, email do not arrive to my device which have rule on ouutlook or folder on my computer.

does everybody receiveing all the mails including folder emails on outlook?

haakaannn said:
does everybody receiveing all the mails including folder emails on outlook?
Click to expand...
Click to collapse
Have you configured your email account as Corporate email or simple email account in your device ?

kalerparamvir said:
Have you configured your email account as Corporate email or simple email account in your device ?
Click to expand...
Click to collapse
i have configured it as pop3 account.

haakaannn said:
does everybody receiveing all the mails including folder emails on outlook?
Click to expand...
Click to collapse
My friend has the same problem, he uses the stock android email app, there he has both his company email and gmail. He never gets notifications for emails, only when he manually enters the app, then it shows the new mails. If you find any solution please post it here so i can forward the info to him.
Sent from my Nexus 4 using xda premium

haakaannn said:
Hello i am using my company email also on my nexus 4 device but i do not receive some of my emails on my nexus 4.
Do you have any guess what can be the problem?
Click to expand...
Click to collapse
On the email app where it says security type for SMTP. If you're using a TLS type, try selecting STARTTLS (Accept all certificates) instead of just SSL/TLS option.
This solution worked for me.

SpartusTana said:
On the email app where it says security type for SMTP. If you're using a TLS type, try selecting STARTTLS (Accept all certificates) instead of just SSL/TLS option.
This solution worked for me.
Click to expand...
Click to collapse
on my device i choose security none. when i choose other options it can not done setting down the account on device.

only when he manually enters the app, then it shows the new mails.

metazcq said:
only when he manually enters the app, then it shows the new mails.
Click to expand...
Click to collapse
no my problem is not about the notifications of the new emails.
i dont get the emails on device, half comes, other half not that has a rule on outlook and directed to folder.

haakaannn said:
no my problem is not about the notifications of the new emails.
i dont get the emails on device, half comes, other half not that has a rule on outlook and directed to folder.
Click to expand...
Click to collapse
Check the push frequency? Otherwise it may be on the end of your email provider. I know when I worked at 3M and tried to push emails to my phone, I got maybe 1/3rd of the emails. It really could just be the company :/

SpartusTana said:
Check the push frequency? Otherwise it may be on the end of your email provider. I know when I worked at 3M and tried to push emails to my phone, I got maybe 1/3rd of the emails. It really could just be the company :/
Click to expand...
Click to collapse
how can i check push frequency

haakaannn said:
how can i check push frequency
Click to expand...
Click to collapse
Simply go into settings (besides refresh icon, right corner), then click on your email name and then under DATA USAGE, change the INBOX CHECK FREQUENCY according to your desired option.

ibrahim52 said:
Simply go into settings (besides refresh icon, right corner), then click on your email name and then under DATA USAGE, change the INBOX CHECK FREQUENCY according to your desired option.
Click to expand...
Click to collapse
ooo i know it and it is not a solution. i tried it.

Related

email twice in send items

Hey,
Since ive had my blackstone ive been having this issue, it isnt a great pain in the ass but nonetheless should be solved. I've configured my gmail account on it, but when i send an email with my blackstone it appears twice in my gmail outbox. The recipient however just receives it once. How can i fix this?
greetings,
Snuurtje said:
Hey,
Since ive had my blackstone ive been having this issue, it isnt a great pain in the ass but nonetheless should be solved. I've configured my gmail account on it, but when i send an email with my blackstone it appears twice in my gmail outbox. The recipient however just receives it once. How can i fix this?
greetings,
Click to expand...
Click to collapse
are you using the new pushmail function for Gmail?
nope i guess not, I configure it with IMAP
Snuurtje said:
nope i guess not, I configure it with IMAP
Click to expand...
Click to collapse
I had that case ones when use IMAP. I could fix it with disabling the option "keep copies of sent items in sent folder" in outlook account settings.
i cant find that option, can you specify were it is?
Snuurtje said:
i cant find that option, can you specify were it is?
Click to expand...
Click to collapse
In Short: it is the overview as you would set your email Singnature
Choose Email-->Select an Account overview-->soft buton Menu-->Options..you will see your setup email accounts-->Message option... Keep copies of sent etc. un check it
merci, found it now!
Solution found, thread closed

Mail Issues

I'm getting my mail fine on the HTC, but If I delete the message on the phone I'm not receiving it in my Outlook POP account. If I don't delete the message it will show up on the POP account. Any ideas??
This is my first Droid phone, been using winmo with out any issues before.
Magook said:
I'm getting my mail fine on the HTC, but If I delete the message on the phone I'm not receiving it in my Outlook POP account. If I don't delete the message it will show up on the POP account. Any ideas??
This is my first Droid phone, been using winmo with out any issues before.
Click to expand...
Click to collapse
open your email hit menu> more> go to settings> send recieve > uncheck delete them off server box
basically the same as it was in win mo just in a different spot
That option is not listed in the send/recieve area
This is whats there:
Mail Size Limit
Set Download Freq
Download Options
Reply with original text
always BBC me
Magook said:
That option is not listed in the send/recieve area
This is whats there:
Mail Size Limit
Set Download Freq
Download Options
Reply with original text
always BBC me
Click to expand...
Click to collapse
what type of account is it? its there on mine but its a comcast.net email... some acounts only let you pull it from the server once to save them space... its right between the reply box and the always bbc me on my phone
I changed it to a POP account and that option is there now.
Thanks
Glad you got it figured out...
Sent from my Incredible using the XDA mobile application powered by Tapatalk

[Nexus S]Email pushed to your phone

With push email, new messages appear in your inbox as soon as they arrive. You'll always be up to the moment.
Source : http://www.google.com/nexus/#!/features
So right now we dont have TRUE PUSH Email for Galaxy S ?
talktoanil said:
With push email, new messages appear in your inbox as soon as they arrive. You'll always be up to the moment.
Source : http://www.google.com/nexus/#!/features
So right now we dont have TRUE PUSH Email for Galaxy S ?
Click to expand...
Click to collapse
I am pretty sure we have "true" push email.
My phone always receives an email 100xs faster then my computer, ipad, ect.
Its pretty amazing how fast I receive emails
talktoanil said:
With push email, new messages appear in your inbox as soon as they arrive. You'll always be up to the moment.
Source : http://www.google.com/nexus/#!/features
So right now we dont have TRUE PUSH Email for Galaxy S ?
Click to expand...
Click to collapse
I think we have it.
Sent from my GT-I9000 using XDA App
I have true push email on my SGS
my SGS always get the emails faster than Gmail itself
many times i see my SGS pop up an alert about new email, and me being logged into Gmail cloud on the browser don't see the email until a few manual refreshes after
also got thunderbird on IMAP4, so it should show up immediately, but SGS is always the first to pop up with the alert whenever i get a new email first
talktoanil said:
With push email, new messages appear in your inbox as soon as they arrive. You'll always be up to the moment.
Source : http://www.google.com/nexus/#!/features
So right now we dont have TRUE PUSH Email for Galaxy S ?
Click to expand...
Click to collapse
Don't be too surprised....they're bringing out all those stuff we've already enjoyed for quite some time to promote the Nexus S to the noobies.
brendonsled said:
I am pretty sure we have "true" push email.
My phone always receives an email 100xs faster then my computer, ipad, ect.
Its pretty amazing how fast I receive emails
Click to expand...
Click to collapse
Push email works for me as well, i get the email notification on my sgs before my office outlook.
Guys push email in SGS only works with gmail or exchange accounts. For other email service providers such as yahoo or hotmail, you need to use the samsung social hub app. Which I don't really like btw.
Please correct me if I'm wrong
Sent from my GT-I9000 using Tapatalk
very legit
rodeo_calling said:
Guys push email in SGS only works with gmail or exchange accounts. For other email service providers such as yahoo or hotmail, you need to use the samsung social hub app. Which I don't really like btw.
Please correct me if I'm wrong
Sent from my GT-I9000 using Tapatalk
Click to expand...
Click to collapse
yeah. gmail app pushes email to your phone. The default email app doesn't I don't think, I haven't gotten it working. But samsung apps have released a new app that's called Samsung Email (you can download through samsung apps) it pushes email for gmail, hotmail, yahoo, pretty much the big email providers.
hope that helps.
natsirt789 said:
yeah. gmail app pushes email to your phone. The default email app doesn't I don't think, I haven't gotten it working. But samsung apps have released a new app that's called Samsung Email (you can download through samsung apps) it pushes email for gmail, hotmail, yahoo, pretty much the big email providers.
hope that helps.
Click to expand...
Click to collapse
Is this 'Samsung email' different from the default email app (not Gmail) found in SGS?
I can't find it in Samsung Apps.
rodeo2 said:
Is this 'Samsung email' different from the default email app (not Gmail) found in SGS?
I can't find it in Samsung Apps.
Click to expand...
Click to collapse
Yeah Samsung call it 'Social Hub' as mentioned earlier, i posted the apk in an earlier thread here:
http://forum.xda-developers.com/showthread.php?t=773687&page=3 (post 25)
It works really well, it makes any 'normal' email push email. Two things that let it down for me are, you are unable to select multiple emails (no check boxes) and you are unable to select your own alert tone.
padlad said:
It works really well, it makes any 'normal' email push email. Two things that let it down for me are, you are unable to select multiple emails (no check boxes) and you are unable to select your own alert tone.
Click to expand...
Click to collapse
it uses the system selected alert tone
so, yeah, there is no individual contact specific alert tone, but it is possible to select account specific alert tone
say if you have 5 or more different email accounts, each one can have its own ring tone... but i think that is because i installed some 3rd party add-ons to get that functionality, forgot which (rindroid?, ringalert?, handsend sms?, some other players?)
I installed that samsung email app and it is mzch better than stock one.. Much faster and that app makes galaxy s much better phone and fixes its big disadvantage. Thanks for the app..
Sent from my GT-I9000 using XDA App

[Q] Getting Gmail to update when deleting emails from computer?

Hi,
I have an issue that I'm not sure how to solve.
I have a Gmail account that I access via the TF and my X10 phone, and my laptop.
When I do things like delete mail from my laptop gmail, and then I open up gmail on my TF (or my X10 for that matter) those same emails will still be there...I have to manually delete them from my android devices.
Is there a setting I'm missing that needs to be set differently?
rpavich said:
When I do things like delete mail from my laptop gmail, and then I open up gmail on my TF (or my X10 for that matter) those same emails will still be there...I have to manually delete them from my android devices.
Is there a setting I'm missing that needs to be set differently?
Click to expand...
Click to collapse
How long are you waiting between the moment you delete the e-mail(s) from your laptop and the moment you check your devices to see if they register that the e-mail(s) are actually gone? When you access your Gmail account from your laptop are you using the web-based Gmail page or have you setup your favoured e-mail client to receive them instead? If you're using the web-based method then try waiting a few minutes for your Android devices to catch up to the latest change, it should eventually sync the changes.
jonitfcfan said:
How long are you waiting between the moment you delete the e-mail(s) from your laptop and the moment you check your devices to see if they register that the e-mail(s) are actually gone?
Click to expand...
Click to collapse
Half hour?
jonitfcfan said:
When you access your Gmail account from your laptop are you using the web-based Gmail page or have you setup your favoured e-mail client to receive them instead?
Click to expand...
Click to collapse
Web version
jonitfcfan said:
If you're using the web-based method then try waiting a few minutes for your Android devices to catch up to the latest change, it should eventually sync the changes.
Click to expand...
Click to collapse
Ok....when I set the imap folder sync what should it be set at? "all" or 2 days...4 days...what?
rpavich said:
Half hour?
Web version
Ok....when I set the imap folder sync what should it be set at? "all" or 2 days...4 days...what?
Click to expand...
Click to collapse
That's weird , after only a minute or so of making changes to my Gmail account such as changing a message's label my devices usually have caught up by then. The changes to my mind should get sent to your TF when you next connect to WiFi, or if you're already connected it should get 'pushed' within a minute or two. As for how often you 'should' sync your folders, your choice .
Well maybe something is set wrong on my android devices....
I can be out...delete a read email on my phone, an hour later go to my TF or my laptop and have to delete the same email from there.
rpavich said:
Well maybe something is set wrong on my android devices....
I can be out...delete a read email on my phone, an hour later go to my TF or my laptop and have to delete the same email from there.
Click to expand...
Click to collapse
Try the other way round, i.e. delete an e-mail or make some other change like a label change on the TF first, then check the phone and tell me if anything different happens.
I take it that you are not using the Gmail app?
Regards,
Dave
jonitfcfan said:
Try the other way round, i.e. delete an e-mail or make some other change like a label change on the TF first, then check the phone and tell me if anything different happens.
Click to expand...
Click to collapse
'
That went really fast...maybe one minute or so. I deleted it off of the TF and within 1 minute it was off of my phone and I checked Gmail on the laptop and it was gone too...
Maybe it's only when deleting from the web version that it takes a while to be gone from the tf?
I'll try again...maybe this was all my imagination...or there was just a temporary glitch.
foxmeister said:
I take it that you are not using the Gmail app?
Regards,
Dave
Click to expand...
Click to collapse
In the TF?
Yes. right from inside the TF...not the web based one.
rpavich said:
'
That went really fast...maybe one minute or so. I deleted it off of the TF and within 1 minute it was off of my phone and I checked Gmail on the laptop and it was gone too...
Maybe it's only when deleting from the web version that it takes a while to be gone from the tf?
I'll try again...maybe this was all my imagination...or there was just a temporary glitch.
Click to expand...
Click to collapse
Check the account sync settings on your phone, perhaps your phone isn't currently set to auto-sync any changes or new stuff to your account.
The only thing this sounds like is that you have syncing turned off.
rpavich said:
In the TF?
Yes. right from inside the TF...not the web based one.
Click to expand...
Click to collapse
I mean the TF app called "Gmail" as opposed to the one that is called "Email" - the reason I ask is that you are talking about IMAP and the Gmail app does not use IMAP.
Regards,
Dave
The IMAP settings are in my phone...not the TF.
I'm not sure what's going on now...it seems to be working fine....I think that there was a setting wrong and I also wasn't paying attention to what was going on...

[Q] Galaxy S4 Stock Email App. So many flaws?

Got my new Galaxy S4. What is up with the email app? are you able to have it push email? i dont want it to poll every 5 minutes, i need my emails instantly...
I turned on sync in the email app, which apparently this is not push, anyways, throughout the day when i open the email app i get a popup saying email sync disabled. Why?
Can anyone confirm that the search function works?? I have my email set up as an imap account, whenever i want to search something in my email i get 0 results, and if i hit the search on server, it does not bring up anything either. This happens with all my email accounts on my phone, and my wife's accounts on her GS4. Any idea why??
I have a rooted S4, not using a custom rom. I have tried K9 email but it is just plain ugly. I actually like how the stock email app looks but nothing works!
I searched all over the internet and i dont see anything on most of these issues so im assuming im doing something wrong if nobody else is talking about this. Please, any help would be awesome. My wife wants her iphone back because of this.
I use the stock email app with no issues. I have it set to recieve from my work exchange account, my outlook and gmail accounts. All are push, and all of mine are searchable with no issues.
You may try erasing the account, and then resetting it. I know my outlook account is also an exchange server, but the gmail I think is IMAP. All mine have the check box "sync email" checked, and I set all to push notifications. Be sure you are setting up the account in the email app itself, that may help.
aawshads said:
I use the stock email app with no issues. I have it set to recieve from my work exchange account, my outlook and gmail accounts. All are push, and all of mine are searchable with no issues.
You may try erasing the account, and then resetting it. I know my outlook account is also an exchange server, but the gmail I think is IMAP. All mine have the check box "sync email" checked, and I set all to push notifications. Be sure you are setting up the account in the email app itself, that may help.
Click to expand...
Click to collapse
Where do you see the email push setting? only see sync, and whenever i turn on sync, i get a popup a few hours later when i open the app that sync has been disabled. Even when i enable sync, it gives me the option for sync schedule for at most every 15 minutes.
As far as the search, i use godaddy imap and yahoo. I cant search anything out of what is showing when i open the app. It shows me default of i think 25 emails when i open the app and if i scroll to the bottom it starts to load more. When i do a search, it only searches through what is loaded and when i do continue searching on server i get nothing more. The only results is what is in the 25 loaded messages, or 50 messages if i scroll down at let it load more...
crammer04 said:
I searched all over the internet and i dont see anything on most of these issues so im assuming im doing something wrong if nobody else is talking about this. Please, any help would be awesome. My wife wants her iphone back because of this.
Click to expand...
Click to collapse
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
GeorgeP said:
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
Click to expand...
Click to collapse
The thing is i actually really like the email app on the GS4. I think the layout is nice and the email app is one of the few times i actually feel that the air view feature is really useful. The problem is, is that it is not reliable. I need my emails instantly and the email app is not getting it for me. I just figured out the search problem i was having. If i just change in the settings messages to load from 25 to "total" all of my messages will be there and search is fine. I still wish there is a way to have my emails come instantly rather than every 15 minutes. Aside from the push issue, what else do you dislike about the stock app that the other apps have? The only thing i noticed on the iphone is the push option...
GeorgeP said:
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
Click to expand...
Click to collapse
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
aawshads said:
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
Click to expand...
Click to collapse
You must be talking about an exchange account. You don't have that option with IMAP.
I dont see the push option, here is what i see
aawshads said:
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
Click to expand...
Click to collapse
I dont see the option for push, this is what i get-
View attachment 1998784
View attachment 1998785
crammer04 said:
Aside from the push issue, what else do you dislike about the stock app that the other apps have? The only thing i noticed on the iphone is the push option...
Click to expand...
Click to collapse
Four major issues are (and there are other minor issues):
- Lack of IMAP IDLE (push)
- When you reply to someones message, the text in their message is reformatted in your reply (font changes and line spacing changes). Looks unprofessional for work email.
- html hyperlinks are sometimes not properly parsed and are unclickable. I get a news service hyperlinks to articles. None of the hyperlinks work on the stock email client. I have to forward the message to gmail or something to click on the hyperlinks.
- emails sent from stock email client do not sync properly and have a different format on my outlook client.
Kaiten has none of these problems. These are not problems with the iphone app either.
GeorgeP said:
You must be talking about an exchange account. You don't have that option with IMAP.
Click to expand...
Click to collapse
plus, to update on the syncing being disabled. I set the sync to on, reboot my phone, opened the mail app and i get the pop up that says sync disabled. I open the settings and the sync option is no longer checked.
Just tried Kaiten...It was downloading so many copies of my emails. It showed each email at least 4 times...uninstalled...
They are correct, the one I looked at was my Outlook.com email address, and my work address. The gmail address shows the same thing as yours.
I guess the news hasn't gotten around fully. Gmail accounts to do not support push with anything other than the native stock android gmail app anymore (since, when exactly, I don't remember. March or April of this year?). In that particular case, it's not the fault of the Samsung email app. No other app besides the official "gmail" app will receive emails by push from a gmail account, and that includes any email applications on any other system from iphone to any other operating system. Blame gmail.
The only thing I miss by using the stock email app is that I can't get it to come up in the combined inbox by default...I have to select it each time which is a bummer.
itiskonrad said:
I guess the news hasn't gotten around fully. Gmail accounts to do not support push with anything other than the native stock android gmail app anymore (since, when exactly, I don't remember. March or April of this year?). In that particular case, it's not the fault of the Samsung email app. No other app besides the official "gmail" app will receive emails by push from a gmail account, and that includes any email applications on any other system from iphone to any other operating system. Blame gmail.
Click to expand...
Click to collapse
If this is true its embarrassing.
Is there any workaround?
hmmm
this is strange cause i have a s4 and only get the 15 minute option, but on my note 3....i get the push option!!! that very strange
Use solmail....
Works with gmail and has neat interface
crammer04 said:
I dont see the option for push, this is what i get-
View attachment 1998784
View attachment 1998785
Click to expand...
Click to collapse
you think you got it bad, i paid for unlock code on a rogers 1337m and had the push option.
when i inserted a telus sim and and unlocked it, it force reset the phone, force factory reset rather, and now i dont have push.
i also picked up some crappy apps from telus
confused.

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