Database Users

MyTouch 3G delete emails

My friend has this phone with T-Mobile. The issue that he is seeing is that he can get his emails off the server and send them to the Trash. However, when he tries to delete the messages permanently from trash they disappear from his phone for a short time and then come back. So it would appear that the messages are deleted from his phone but not the server, so when the phone syncs with the server they reappear.
I told him about this site and he has searched for this issue with no luck. I have also searched and have decided to post this for assistance.
Thanks for any help you guys can give us on this.
Edit: I should mention that this is happening with his Comcast email, gmail works fine though.

TwistedUT said:
My friend has this phone with T-Mobile. The issue that he is seeing is that he can get his emails off the server and send them to the Trash. However, when he tries to delete the messages permanently from trash they disappear from his phone for a short time and then come back. So it would appear that the messages are deleted from his phone but not the server, so when the phone syncs with the server they reappear.
I told him about this site and he has searched for this issue with no luck. I have also searched and have decided to post this for assistance.
Thanks for any help you guys can give us on this.
Edit: I should mention that this is happening with his Comcast email, gmail works fine though.
Click to expand...
Click to collapse
in the mail setting there is a check box for you asking if you would like to delete then from the server or never delete

loefflerm said:
in the mail setting there is a check box for you asking if you would like to delete then from the server or never delete
Click to expand...
Click to collapse
Thanks for the info. I will have him check that when I see him at work Monday.

loefflerm said:
in the mail setting there is a check box for you asking if you would like to delete then from the server or never delete
Click to expand...
Click to collapse
He checked this and it does say delete from server when I delete from inbox.
the strange thing is that he switched from this to Never Delete it just went back to his inbox and then he went back in and it was still on "delete from server when I delete from inbox".
He tried again and they still do not delete.
Any other ideas?

email settings
He may need to log in to his email on his computer and see if it has a setting to keep mail on the server after it has been pulled using POP3 or IMAP. I have not used comcast email but that could be an issue.

I was having the same issue on my Nexus One. But to add on to it even when I marked messages as read they kept coming back as unread and was constantly sounding the new email notificatiion. I wiped and set everything up again and continued to have the same problem.
To resolve the issue I just set up to pull from my other yahoo POP accounts in gmail. Now I don't have the read items reaccuring. But I don't have the option now to delete from the yahoo server if I delete in gmail. But I guess I can live with that.
I guess the other email client still needs some fine tunning. But of course gmail works great. Was a little disspointed about this coming from a blackberry but the other pluses really outweighs this little stint.

I sent him your suggestions. He is going to try it soon. I will let you know what happens.
Thanks for all your help.

Comcast hsa an option in their settings to keep mail on server when downloading via POP. have him uncheck that setting in his comcast webmail. This will fix the problem

loooking for an alternative to the gmail built in app?

Hi
I get the sending.... hanging problem with the galaxy s built in gmail app.
clearing the cache doesn't work, and using the other email app wont attach video , it just says too big.
what are the good alternative email programs?
Cheers

Hi,
I'm using K-9 Mail via an IMAP Account and are fairly happy with it. Only one thing: Push-Mail via IMAP-Idle drains the Battery like Hell... but a 15 Minute poll is fair enough (shorter Intervals are also available).
And it is FOSS...
Bye

ayn said:
Hi,
I'm using K-9 Mail via an IMAP Account and are fairly happy with it. Only one thing: Push-Mail via IMAP-Idle drains the Battery like Hell... but a 15 Minute poll is fair enough (shorter Intervals are also available).
And it is FOSS...
Bye
Click to expand...
Click to collapse
cheers K9 came up in a google search, it sounds good
I turn off sync with email and check it manually when i want to.
its more about sending an email and it actually getting there . where the gmail app fails .
I check my mail on my main computer, but use my phone to 'quick check' stuff. but if an app is a 'beast that takes ages to open' that would be a pain. I didn't think about battery life, (cheers for that). so many apps just run in the background on my galaxy s. as much as i love it, it is another crazy computer in my life .
is K9 a free app or advertising/donation?
also any other suggestions welcome too

Are you sure the gmail app is failing? If you've got your phone to manually sync, the email will never send. The gmail app does not send emails as per request, they are put in a queue and sent out only when the phone syncs. Try it now. Send an email and keep syncing disabled. Nothing happens. Hi options the. Choose refresh option and I will push through the queued emails. As for file size limit, I wouldn't know but I have added a total of 5.8mb in an email which sent fine.
Edit: re read your post. Use the gmail app and try what I said, it has no issues with file size like other **** apps.

galaxy44 said:
is K9 a free app or advertising/donation?
Click to expand...
Click to collapse
K9 is free open source software without any kind of adds or something else.

SargeRX8 said:
Are you sure the gmail app is failing? If you've got your phone to manually sync, the email will never send. The gmail app does not send emails as per request, they are put in a queue and sent out only when the phone syncs. Try it now. Send an email and keep syncing disabled. Nothing happens. Hi options the. Choose refresh option and I will push through the queued emails. As for file size limit, I wouldn't know but I have added a total of 5.8mb in an email which sent fine.
Click to expand...
Click to collapse
its a known issue:
http://www.google.co.uk/support/forum/p/Google+Mobile/thread?tid=1363d927a73ee840&hl=en
send sometimes works
sometimes doesn't (usually when i attach pic or video)
i can send very small test messages by clicking refresh
SargeRX8 said:
Try it now. Send an email and keep syncing disabled. Nothing happens. Hi options the. Choose refresh option and I will push through the queued emails. As for file size limit, I wouldn't know but I have added a total of 5.8mb in an email which sent fine.
Click to expand...
Click to collapse
i always use refresh to send the email with sync disabled
its a know issue
the file size issue is to do with the 'other' email program that came with my phone.
I've ruled both out as not fit for purpose.
but i don't want to try hundreds of apps so i thought a few good recommendations might help.
cheers anyway, but I'm giving up on the gmail app.

quick update:
I've tried K9
it had success sending video attachments (that were stuck on gmail app or cancelled on the other galaxy s email app)
the bad
when it set up, it took ages (i have 1000s of email on my gmail account. so it could just be that)
it doesn't seem to group the emails (like replies from forums etc) can i set the settings to do this?
the names like expunge and poll (empty trash and refresh)
it seems a bit slower than the gmail app? but i could just be me
i'm trying to get used to the scrolling left and right in messages.
the good
it showed the full message
it could send video attachments to gmail (is 25mb max for gmail)
it sent the items (unlike the gmail app)
it seems pretty equipped with options
looks ok
I'm still not sure
What else might i try?

ok
I'm using a Samsung Galaxy S
I shoot 3 videos (all 3 are about 7mb)
Gmail can handle attachments up to 25MB
Gmail app always gets stuck on sending (with no warning to let you know its not sent)
MMS wont convert the files
Other Email app wont accept the file size
K9 sends them (which is a step forward)
but doesn't group messages by conversation
also it has the push always running (i don't know what push is)
and seems to always be checking my mail (I don't mind exploring the oddly named and confusing settings if its the program i am going to use)
also the built in gmail app shortens messages so replies from this forum wont display the link to the topic (pretty annoying) the other built in email app does display the link long enough to click.
I feel very frustrated.
I just wanted to send a couple of funny videos to my friend via any means.
And it feels like my Samsung Galaxy S is just completely against me doing this in any easy fashion
I might keep K9 but turn all the setting to check the email off and use it if i want to send a file.
how do i turn the check mail settings off on k9 (the options are confusing, confusingly named, and different depending on where you are in the program.
if i turn K9 off, and use it only occasionally will it take ages to open if i keep all my messages on the server?
Or is there a fourth email program:
that opens fast
groups the messages
sends attachments up to 25mb
Cheers

i tried Maildroid but he adds were annoying.
back to K9:
How do i stop K9 automatically checking mail?
and how do stop the k9 mail service app running constantly (i assume its the push thing)
I'm thinking of keeping the app on there to send files by email, and for links that don't show up properly like replies from this forum. but i don't want it spanking my battery or checking for emails
How do i set it up for "there when i need it"?
the options are confusing and have nonsense kind of names.
Cheers

Atrix Email

Ok, Ive played and looked for a way to do this and i cant seem to get it? Does anyone else have more then one email in the email app, and if so how do you switch between email boxes? The only time i can look at a different box is when i get an email and the phone alerts me i have an email there?!

Press the menu button when you're in the e-mail application.. it should give you some options.

Nope, just select all, Folders, Compose, Refresh, Email Settings.....I checked all not in there

jasonlivesit said:
Nope, just select all, Folders, Compose, Refresh, Email Settings.....I checked all not in there
Click to expand...
Click to collapse
What's under folders? I'd expect your inbox to be there..

go to messaging instead and select the inbox you want.
while i'm new to android, i believe that the email app goes to your default account.

theknub said:
go to messaging instead and select the inbox you want.
while i'm new to android, i believe that the email app goes to your default account.
Click to expand...
Click to collapse
Wow brain fart lol... Thanks I didn't realize there was a messaging, email, and text messages app! I bet you helped the original poster too but he didn't thank you so I will!!

theknub said:
go to messaging instead and select the inbox you want.
while i'm new to android, i believe that the email app goes to your default account.
Click to expand...
Click to collapse
OMG thank you. I was getting so frustrated trying to figure out how to see all my email folders.

Yea...I did the same thing and couldnt figure it out for a little bit. Really pissed me off, but now I just have "Messaging" as an icon and i can select which email from there.

How to get notifications from E-Mail App?

Hi guys.
When I first got my S4, I decided to use G-Mail like I normally do. I turned off the notifications for the stock E-Mail program on the device, and used G-Mail.
Now I want to switch back to the stock E-Mail app. However, I can't figure out how to get the notifications back on. I tried going into the settings on the program, but it looks like "E-Mail notifications" is checked, so it should be working.
I went to the App manager and checked out the info for Email under the "All" tab. The "Show Notifications" has a greyed out checkmark next to it. Not sure why it's not green, but shouldn't it still work? Not sure why it's not giving me notifications.

When you went to email settings, did you click on your email addy to get to the rest of the settings? Just asking.
Sent from my Galaxy S4 using Tapatalk

Baldilocks said:
When you went to email settings, did you click on your email addy to get to the rest of the settings? Just asking.
Sent from my Galaxy S4 using Tapatalk
Click to expand...
Click to collapse
Yes, I did. You know what though? I just got a notification for an Email. I guess I was just surprised that it took so long. Took about an hour, it seemed. I tested G-Mail and it seems like it takes 3-5 minutes at most to get a notification for an e-mail I changed the settings in the default Email program to sync every 15 minutes.. I'm thinking that should make the notifications come more often. I wish it had G-Mail speed though. Main reason I want to use the Samsung program is for the SmartScreen features. Hopefully there will be a G-Mail app w/ SmartScreen support soon.

the Gmail app will push emails down. The standard doesn't do that for gmail unless you set it up as an exchange account, and instead poll's the server at a set interval that you can select.

rkennison said:
the Gmail app will push emails down. The standard doesn't do that for gmail unless you set it up as an exchange account, and instead poll's the server at a set interval that you can select.
Click to expand...
Click to collapse
It would be nice if I could select 5 minutes, but the minimum is 15 minutes apparently. How would I set it up as an exchange account?

Add a new exchange account to sync with. Where it asks for server, use m.google.com. Your username / password are the same as normal. Thats all

rkennison said:
Add a new exchange account to sync with. Where it asks for server, use m.google.com. Your username / password are the same as normal. Thats all
Click to expand...
Click to collapse
Hmm I tried doing this but I'm getting a Setup could not finish message "Unable to connect to server". I tried to make an exchange account and it automatically chose m.google.com. I used my normal username/PW. Not sure what the deal is. Do I need some kind of certificate?

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[Q] email problem

Hello i am using my company email also on my nexus 4 device but i do not receive some of my emails on my nexus 4.
Do you have any guess what can be the problem?

I just recognise that, email do not arrive to my device which have rule on ouutlook or folder on my computer.

does everybody receiveing all the mails including folder emails on outlook?

haakaannn said:
does everybody receiveing all the mails including folder emails on outlook?
Click to expand...
Click to collapse
Have you configured your email account as Corporate email or simple email account in your device ?

kalerparamvir said:
Have you configured your email account as Corporate email or simple email account in your device ?
Click to expand...
Click to collapse
i have configured it as pop3 account.

haakaannn said:
does everybody receiveing all the mails including folder emails on outlook?
Click to expand...
Click to collapse
My friend has the same problem, he uses the stock android email app, there he has both his company email and gmail. He never gets notifications for emails, only when he manually enters the app, then it shows the new mails. If you find any solution please post it here so i can forward the info to him.
Sent from my Nexus 4 using xda premium

haakaannn said:
Hello i am using my company email also on my nexus 4 device but i do not receive some of my emails on my nexus 4.
Do you have any guess what can be the problem?
Click to expand...
Click to collapse
On the email app where it says security type for SMTP. If you're using a TLS type, try selecting STARTTLS (Accept all certificates) instead of just SSL/TLS option.
This solution worked for me.

SpartusTana said:
On the email app where it says security type for SMTP. If you're using a TLS type, try selecting STARTTLS (Accept all certificates) instead of just SSL/TLS option.
This solution worked for me.
Click to expand...
Click to collapse
on my device i choose security none. when i choose other options it can not done setting down the account on device.

only when he manually enters the app, then it shows the new mails.

metazcq said:
only when he manually enters the app, then it shows the new mails.
Click to expand...
Click to collapse
no my problem is not about the notifications of the new emails.
i dont get the emails on device, half comes, other half not that has a rule on outlook and directed to folder.

haakaannn said:
no my problem is not about the notifications of the new emails.
i dont get the emails on device, half comes, other half not that has a rule on outlook and directed to folder.
Click to expand...
Click to collapse
Check the push frequency? Otherwise it may be on the end of your email provider. I know when I worked at 3M and tried to push emails to my phone, I got maybe 1/3rd of the emails. It really could just be the company :/

SpartusTana said:
Check the push frequency? Otherwise it may be on the end of your email provider. I know when I worked at 3M and tried to push emails to my phone, I got maybe 1/3rd of the emails. It really could just be the company :/
Click to expand...
Click to collapse
how can i check push frequency

haakaannn said:
how can i check push frequency
Click to expand...
Click to collapse
Simply go into settings (besides refresh icon, right corner), then click on your email name and then under DATA USAGE, change the INBOX CHECK FREQUENCY according to your desired option.

ibrahim52 said:
Simply go into settings (besides refresh icon, right corner), then click on your email name and then under DATA USAGE, change the INBOX CHECK FREQUENCY according to your desired option.
Click to expand...
Click to collapse
ooo i know it and it is not a solution. i tried it.