Service Mode settings help! - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

I was messing around in service mode *#0011# trying to see if there is anything in regards to domestic sim unlocking. I changed some settings and I thought I borked my phone big time. I was getting no signal and invalid sim even for my sprint lte sim card. After trying to revert settings, I got everything working again. However, I still think something is not right. When I go back to service mode, there isn't any default diagnostic information displayed. It just shows no service. I could have sworn it displayed information as soon as you go into the service mode menu. In any event, I have two questions:
1) Does anyone have a website that shows all the default settings under the service mode for sprint? Perhaps someone can take screen shots and create a thread with default settings for us idiots who changed settings and want to revert back
2) When changing network mode under settings>connections>more networks>mobile networks , what message is displayed before the phone restarts? My phone currently says "Phone will restart to apply new SIM settings". I might be paraniod but I could have sworn the message was different before I changed settings in the service mode menu. Can anyone please confirm?
Thanks!

spydc said:
I was messing around in service mode *#0011# trying to see if there is anything in regards to domestic sim unlocking. I changed some settings and I thought I borked my phone big time. I was getting no signal and invalid sim even for my sprint lte sim card. After trying to revert settings, I got everything working again. However, I still think something is not right. When I go back to service mode, there isn't any default diagnostic information displayed. It just shows no service. I could have sworn it displayed information as soon as you go into the service mode menu. In any event, I have two questions:
1) Does anyone have a website that shows all the default settings under the service mode for sprint? Perhaps someone can take screen shots and create a thread with default settings for us idiots who changed settings and want to revert back
2) When changing network mode under settings>connections>more networks>mobile networks , what message is displayed before the phone restarts? My phone currently says "Phone will restart to apply new SIM settings". I might be paraniod but I could have sworn the message was different before I changed settings in the service mode menu. Can anyone please confirm?
Thanks!
Click to expand...
Click to collapse
For #2
Mine said " Phone will restart to apply new Customer settings"
I am on
ForceROM 2.3
KT 6.10
A few tweaks but does not retain to kernel/Rom just ecstatic apparel.
Sorry, can't help you much on #1.
Hope that helped.

Thanks.. guess it confirms what I thought.

Related

[Q] unlocked/Europe: cannot send/receive MMS

Hi,
I bought a Droid Pro in the US, unlocked it and I am now using it in Switzerland with my local Swisscom GSM SIM.
I can't send nor receive MMS.
I have setup APNs correctly for internet (works) and for mms. When I look at the message details on the MMS I try to send, I see "Cause code: National access coverage not available". I have tried with Handcent and ChompSMS, but still doesn't work as I guess they rely on native messaging app to send MMS. Unfortunately CompSMS doesn't support sending MMS through their network.
Any ideas on this could be fixed? Any workaround?
Thanks
Happy Holidays
Fred
Make sure you entered the settings exactly and try again. If you are using a GSM or HSPA network you should disable global mode and put the phone into GSM/UMTS mode only.
@Class: thank you for your response. I confirm the Network Mode is set to GSM/UMTS and that the APN parameters are correct for Swisscom.
What is interesting is that in settings->About Phone->Status->My phone number I see the US phone number that I got when the phone was activated with a Verizon prepaid plan.
Anybody is able to send/receive MMS on GSM, with or without prior US activation on Verizon?
Thanks
fpont1 said:
@Class: thank you for your response. I confirm the Network Mode is set to GSM/UMTS and that the APN parameters are correct for Swisscom.
What is interesting is that in settings->About Phone->Status->My phone number I see the US phone number that I got when the phone was activated with a Verizon prepaid plan.
Anybody is able to send/receive MMS on GSM, with or without prior US activation on Verizon?
Thanks
Click to expand...
Click to collapse
I also bought from the US and activated, and unlocked in Kuwait on a Kuwaiti SIM card. I confirm not having any data connection whatsoever! I've defined the APN settings correctly (works on a Samsung Spica & A Motorola Defy) with no luck.
Could you please check for me (*#*#4636#*#* --> Phone Info --> Menu --> Select radio band) what are the radio bands available for you to choose from?
I'm also on Swisscom and my MMS doesn't work either.
Did you set up two APN's, one for GPRS and one for MMS?
What happens if you send a MMS to yourself? I just get the SMS from Swisscom, that i received a MMS and i should look it up in the internet.
@rafeee2: I also see "USA Band", but if I click on it I loose connectivity to Swisscom and have to do factory reset to re-connect...
@ThiloH: I can't even send MMS. I get "National access coverage not available", both before and after factory reset. I tried factory reset as I thought the MMS problem could be related to the fact that my phone was initially activated on Verizon.
I heard on another forum that flashing with the newly released SBF solved the issue to one guy. If I flash, will I need to re-activate via Verizon?
My understanding is that you don't need to re-activate unless you want to use the phone in the US with Verizon/CDMA. I can still use my unlocked phone on GSM with my Swisscom SIM after a factory reset. I guess that flashing with the new SBF will have the same effect.
fpont1 said:
My understanding is that you don't need to re-activate unless you want to use the phone in the US with Verizon/CDMA. I can still use my unlocked phone on GSM with my Swisscom SIM after a factory reset. I guess that flashing with the new SBF will have the same effect.
Click to expand...
Click to collapse
i can confirm that, i flashed yesterday with the SBF-File and the Verizon-Activation showed up, but i could skip it and it worked after it.
OK so I SBFd yesterday. Is it normal to have all you contacts, apps & widgets intact afterwards? The only thing that changed was that the network mode changes from GSM/UMTS to Global, and still no data.
As far as i know, the data you have on the SD-Card doesn't get removed when flashing.
ThiloH said:
As far as i know, the data you have on the SD-Card doesn't get removed when flashing.
Click to expand...
Click to collapse
You've already SBFed, what did you find after the phone restarted? What I'm saying is that EVERYTHING was intact, as if nothing has happened at ALL.
I did a factory reset before SBF, but after it it was like fresh out of the box.
Hmmm.. So we're still stuck here then. I think that unless the "select radio" menu shows other bands, we won't get data.
mmmmh. I also have only "USA Band" listed in there but when I click it stops working here in Europe and I need to factory reset. So I guess the hardware capabilities of the phone are different from what you can select in this test application.
What do you see in the "GSM disconnects" section of *#*#4636#*#* --> Phone Info ?
fpont1 said:
mmmmh. I also have only "USA Band" listed in there but when I click it stops working here in Europe and I need to factory reset. So I guess the hardware capabilities of the phone are different from what you can select in this test application.
What do you see in the "GSM disconnects" section of *#*#4636#*#* --> Phone Info ?
Click to expand...
Click to collapse
It's always DcActivatingState this or DcActivatingState that, and after some time it turns into:
DcInactiveState disconnected with last try at XX:XX fail because Unknown Data Error
What's an unknown data error supposed to be!
I just got my Droid Pro and can receive MMSes here in Australia, but can't send. I get either the National access coverage not available or service not activated messages.
It happens on both Telstra and Virgin. I can receive MMSes on both networks, just can't send.
I tried sending a short text message as an MMS and that won't go through either, so it isn't a size problem. Flight mode on/off doesn't help, and the phone is already in UMTS mode only with wifi off.
Has anyone found a solution?
fpont1 said:
@rafeee2: I also see "USA Band", but if I click on it I loose connectivity to Swisscom and have to do factory reset to re-connect...
@ThiloH: I can't even send MMS. I get "National access coverage not available", both before and after factory reset. I tried factory reset as I thought the MMS problem could be related to the fact that my phone was initially activated on Verizon.
Click to expand...
Click to collapse
Disable data with any software (such as disable data), and then you can recive your mms, then you can enable data...
use application Handcent SMS it is working fine with me in uae
use application Handcent SMS it is working fine with me in uae

Limited Service / No Signal, Please help!!!

I recently exchanged my o2 HD7 for a Desire HD locked to 3, i had the phone unlocked and everything was amazing!
2 Days ago the phone came up with a message 'limited service' and 'Emergency calls only' on the lock screen and i cannot get the phone to connect to my network at all.
So far, Ive checked both covers on the back ensuring the pins connect properly for the aerial and there is no damage to either panel.
Hard reset did nothing to help, it booted straight up with the same limited service message.
Ive searched here and google for anyone else with the problem but i cant find anything of any help.
o2 have told me they cant anything other than sent it to repair to get a quote for fixing it...
What i dont get is that the phone can still make emergency calls yet it cannot connect to any of the networks.
Under Menu > Settings > Wireless and Networks > Mobile Networks > Network Operators > Search Networks, I can see a list of all the networks including o2 UK 3G and o2 UK, when i press to connect to any of them i get the message 'Your SIM card does not allow a connection to this network'
I have tried my SIM card in another phone and it works perfectly, ive tried another o2 SIM and a Vodafone SIM in the Desire HD and they dont work either so i know its a problem with the phone.
The phone is not rooted, has a stock 3 branded rom and there are no available updates for the phone.
Ive had the IMEI number checked and the phone is not blocked (o2 customer service did this for me).
Some info on the phone:
Model number: HTC Desire HD A9191
Android Version: 2.2
Baseband Version: 12.28b.60.140eU_26.03.02.26_m
Kernal Version: 2.6.32.21-gf3f553d
[email protected] #1
Thu Oct 28 13:24:11 CST 2010
Build Number:1.37.771.3 CL290190 release-keys
Software Number: 1.37.771.3
Browser Version: Webkit 3.1
When i dial *#*#4636#*#* i get a load more information on the phone, some i think might be relevant are:
Signal Strength -85 dBm 14asu
WCDMA Preferred is selected
Ciphearing is ON
As far as i know the phone hasn't been cooked and has the original 3 branded ROM... Is there a chance the guys who unlocked my phone did something to the software?
If anyone can help me i would really appreciate it! i cant afford to take it for repair
I had the same problem with a so called new HD phone out the box.I phoned HTC they said the only option was a repair or replacement so i sent mine back for a replacement.
Ill have to give them a call wen i get home and see what they say.
It must be a problem with something stopping the connection though, like i said i can see a list of available network operators.
Anyone think a better radio could work? would this stop HTC from repairing it though?
Something that might be worth noting is that i cannot swich the phone to GSM only.
In both the *#*#4636#*#* > phone information > set preferred network type & Menu > settings > wireless and networks > mobile networks > network mode, i cannot make any changes, no matter what i select i cant change it, it always stays on WCDMA preferred for *#*#4636#*#* and GSM / WCDMA auto for the menu in 'network mode'
If i turn off the radio in *#*#4636#*#* menu, if i try to change the preferred network type, i can choose any but no matter what mode i pick it changes to GSM auto (PRL) and i cant choose anything else. but when i turn radio back on it automatically changes to WCDMA preferred
ive figured out that if i turn off the phone and remove the sim, reboot and enter into *#*#4636#*#* i can change the settings mentioned above, change the mode no problem, turn the phone off and put the sim back in and the setting stays (but once the sim is in i cant change the setting from what i set without a sim in). ive tried switching to GSM only but still getting limited service so far, ill try every mode if i have to. Going to go to the shop where it was unlocked now as well. I will keep posting updates in here as id imagin itl be helpfull to someone else at some point.
Anyone any suggestions?
Sounds like it has been blacklisted. I wouldn't trust o2 to give you the correct information. That behaviour is typical with blacklisted devices. Maybe HTC will fix it. Goid luck.
Sent from my Motorola Startac
I believe its a stolen phone.
I went back to the shop that unlocked it and we tried and o2 sim, vodafone, t mobile and 3 and non of them worked. We tried a virgin sim and it worked, but thats the last network to be blocked on a blacklisted phone.
Going go to back to the shop i bought it from tomorrow, the best give me a replacement of the same phone or im just going to go to the police.
Turns out the phone was blocked by 3 for no payment on the contract it was taken out on. watch out when buying a second hand phone even from retail stores! ive lost £25 unlocking the phone but the retailer (cex) have been very helpful and are swapping it like for like with another DHD and lent me a desire until my new DHD is in stock!

[Q] "Mobile Network Not Available" on Nexus 4 T-Mobile

I've been having this problem for a few days now. Whenever I try to make a call, it gives me the message, "Mobile Network Not Available." I am able to connect to Wi-Fi without a problem but I cannot make or receive phone calls or text messages - only "EMERGENCY CALLS ONLY" I thought it was because I had weak signal at home so I traveled somewhere else but still, with little success.
I've tried everything I can think of. I have:
- Factory reset it (many many times)
- Removed the SIM card and put-it-back-in trick
- Put my SIM card onto another phone and worked just fine
- Airplane Mode On>Turn off phone> Turn back on phone> Turn off Airplane mode
- Create a new APN under T-mobile settings
- Turned the Radio off and back on again
- Went to Settings>More>Mobile networks>Network operators>T-Mobile and it gives me "Your SIM card does not allow a connection to this network." and sometimes, "Cannot connect to this network, please try again later"
- Turned on "Use only 2G Networks"
- Turned on "Data Enabled"
- Turned on and off "Data Roaming"
- In the Setting>About Phone>Status, it says,
"Network: Unknown"
"Mobile Network Type: UNKNOWN:0"
"Mobile Network State: Disconnected"
I have tried all of this and I am still unable to make or receive calls and text messages. Anyone, please help me !!
Sounds like you need a new Sim card. If you tried putting the Sim card in another phone and it doesn't work, then most likely it's a Sim card issue. Order one online or head over to a T-Mobile store and they should give you one for free.
Sent from my Nexus 7 using Tapatalk 2
scream4cheese said:
Sounds like you need a new Sim card. If you tried putting the Sim card in another phone and it doesn't work, then most likely it's a Sim card issue. Order one online or head over to a T-Mobile store and they should give you one for free.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
No, when I put my SIM card on another phone, it worked just fine. I did not have any problems with signal reception. Sorry for the confusion.
bubblyloops said:
No, when I put my SIM card on another phone, it worked just fine. I did not have any problems with signal reception. Sorry for the confusion.
Click to expand...
Click to collapse
did you buy the phone used, or off ebay(or similar)? maybe your phone is blacklisted..
simms22 said:
did you buy the phone used, or off ebay(or similar)? maybe your phone is blacklisted..
Click to expand...
Click to collapse
I got the phone through a friend. Is there anyway to check if my phone is blacklisted?
simms22 said:
did you buy the phone used, or off ebay(or similar)? maybe your phone is blacklisted..
Click to expand...
Click to collapse
I just checked and I got, "Result: Your IMEI Number is currently unblocked. "
bubblyloops said:
I just checked and I got, "Result: Your IMEI Number is currently unblocked. "
Click to expand...
Click to collapse
id call tmobile to find out for sure
bubblyloops said:
I've been having this problem for a few days now. Whenever I try to make a call, it gives me the message, "Mobile Network Not Available." I am able to connect to Wi-Fi without a problem but I cannot make or receive phone calls or text messages - only "EMERGENCY CALLS ONLY" I thought it was because I had weak signal at home so I traveled somewhere else but still, with little success.
I've tried everything I can think of. I have:
- Factory reset it (many many times)
- Removed the SIM card and put-it-back-in trick
- Put my SIM card onto another phone and worked just fine
- Airplane Mode On>Turn off phone> Turn back on phone> Turn off Airplane mode
- Create a new APN under T-mobile settings
- Turned the Radio off and back on again
- Went to Settings>More>Mobile networks>Network operators>T-Mobile and it gives me "Your SIM card does not allow a connection to this network." and sometimes, "Cannot connect to this network, please try again later"
- Turned on "Use only 2G Networks"
- Turned on "Data Enabled"
- Turned on and off "Data Roaming"
- In the Setting>About Phone>Status, it says,
"Network: Unknown"
"Mobile Network Type: UNKNOWN:0"
"Mobile Network State: Disconnected"
I have tried all of this and I am still unable to make or receive calls and text messages. Anyone, please help me !!
Click to expand...
Click to collapse
Go to Settings and check your baseband. If it says not available or something like that then you'll need to flash a new radio

[Q] fix network problem in yureka 100% it will work

There is also software based bug for network mode. I have personally experienced this i.e. network mode doesn’t change in reality even if I select 3g mode. So, to force your particular sim card to switch to 3g only mode, first deactivate/disable other sim card on Yureka from setting> sim cards menu. Then dial *#*#4636#*#* > phone information. Tap on Turn off radio button and wait until the button reads turn on radio. Select WCDMA only from dropdown menu above the button. Wait a few seconds. Now tap on Turn on Radio button. Your desired sim card will successfully connect to 3G network. Now go to settings and sim card option and activate the disabled sim card as well. You may need to manually search for network signal if no network is shown. Also you may need to restart the device. If in 3g mode, your phone doesn’t connect to internet, Go to apn setting to ensure correct apn is selected. Sometimes APN menu might not show any installed network settings, in such case, just restart the handset. All these network related issues will be hopefully solved in the next Yureka ota software/firmware update.
after you did this you need to reboot your device......
maheshbabu9999 said:
There is also software based bug for network mode. I have personally experienced this i.e. network mode doesn’t change in reality even if I select 3g mode. So, to force your particular sim card to switch to 3g only mode, first deactivate/disable other sim card on Yureka from setting> sim cards menu. Then dial *#*#4636#*#* > phone information. Tap on Turn off radio button and wait until the button reads turn on radio. Select WCDMA only from dropdown menu above the button. Wait a few seconds. Now tap on Turn on Radio button. Your desired sim card will successfully connect to 3G network. Now go to settings and sim card option and activate the disabled sim card as well. You may need to manually search for network signal if no network is shown. Also you may need to restart the device. If in 3g mode, your phone doesn’t connect to internet, Go to apn setting to ensure correct apn is selected. Sometimes APN menu might not show any installed network settings, in such case, just restart the handset. All these network related issues will be hopefully solved in the next Yureka ota software/firmware update.
after you did this you need to reboot your device......
Click to expand...
Click to collapse
It's not a question thread! Is it? This thing's already poted in forums and everyone knows it., but thanks. Please edit your Topic.
maheshbabu9999 said:
There is also software based bug for network mode. I have personally experienced this i.e. network mode doesn’t change in reality even if I select 3g mode. So, to force your particular sim card to switch to 3g only mode, first deactivate/disable other sim card on Yureka from setting> sim cards menu. Then dial *#*#4636#*#* > phone information. Tap on Turn off radio button and wait until the button reads turn on radio. Select WCDMA only from dropdown menu above the button. Wait a few seconds. Now tap on Turn on Radio button. Your desired sim card will successfully connect to 3G network. Now go to settings and sim card option and activate the disabled sim card as well. You may need to manually search for network signal if no network is shown. Also you may need to restart the device. If in 3g mode, your phone doesn’t connect to internet, Go to apn setting to ensure correct apn is selected. Sometimes APN menu might not show any installed network settings, in such case, just restart the handset. All these network related issues will be hopefully solved in the next Yureka ota software/firmware update.
after you did this you need to reboot your device......
Click to expand...
Click to collapse
Hi.....i tried the above step.....still i am unable to connect to the 3G network......it says...."Cant Connect to this network right now"....on manually selecting the network
maheshbabu9999 said:
.....to force your particular sim card to switch to 3g only mode, first deactivate/disable other sim card on Yureka from setting> sim cards menu. Then dial *#*#4636#*#* > phone information. Tap on Turn off radio button and wait until the button reads turn on radio. Select WCDMA only from dropdown menu above the button. Wait a few seconds. Now tap on Turn on Radio button. Your desired sim card will successfully connect to 3G network. Now go to settings and sim card option and activate the disabled sim card as well.......All these network related issues will be hopefully solved in the next Yureka ota software/firmware update.......
Click to expand...
Click to collapse
this seems to work for me. i didn't have to reboot anytime during the procedure.
but, if you were to reboot for any reason, this has to be repeated.
any permanent solution yet? here are the steps i took (in pics)....
m0han said:
this seems to work for me. i didn't have to reboot anytime during the procedure....
Click to expand...
Click to collapse
tried this after upgrading to cm12s. works there too. wonder why there is no permanent fix yet.
m0han said:
tried this after upgrading to cm12s. works there too. wonder why there is no permanent fix yet.
Click to expand...
Click to collapse
After updating to lollipop my phone doesnt show any networks.. Its actually detecting the simcards.. i manually tried to register on the network,but it failed.very rarely am getting the signal when i went upstairs.. pls help
---------- Post added at 04:06 PM ---------- Previous post was at 03:45 PM ----------
maheshbabu9999 said:
There is also software based bug for network mode. I have personally experienced this i.e. network mode doesn’t change in reality even if I select 3g mode. So, to force your particular sim card to switch to 3g only mode, first deactivate/disable other sim card on Yureka from setting> sim cards menu. Then dial *#*#4636#*#* > phone information. Tap on Turn off radio button and wait until the button reads turn on radio. Select WCDMA only from dropdown menu above the button. Wait a few seconds. Now tap on Turn on Radio button. Your desired sim card will successfully connect to 3G network. Now go to settings and sim card option and activate the disabled sim card as well. You may need to manually search for network signal if no network is shown. Also you may need to restart the device. If in 3g mode, your phone doesn’t connect to internet, Go to apn setting to ensure correct apn is selected. Sometimes APN menu might not show any installed network settings, in such case, just restart the handset. All these network related issues will be hopefully solved in the next Yureka ota software/firmware update.
after you did this you need to reboot your device......
Click to expand...
Click to collapse
by default it as on GSM only option.. i cant change it to other mods.. pls help
Thanxx a lotttt
I was dying to find a solution for this finaly found it.I thought it was some network issue and not a bug but due to this site I found it was bug and solved it awesome
Same Problem
I am also facing the same problem but when I am at home it shows emergency calls only and when I am out the network appears. It frequently comes and goes off. When I am inserting the my Uninor sim in other handset the network is working perfectly at home but it shows emergency calls only or no service in yurekha (upgraded).
Please I am waiting for the solution. Thanks in advance.
my yureka plus is went into emergency calls mode. i am able to receive calls and messages. i am unable to read messages and it is not allowing me to open calls or to open settings.
I tried the above procedure but it does not change to wcdma it remains on GSM only mode. What can I do further. Help needed.
In my yu I have problem that .. it is connected to mobile data but no internet in chrome etc browsers ... but the net connected during uding of Facebook. . Plz give me solution
i alreday try to *#*#4636#*#*
but still i am facing same problem when i go outside my home i got network but inside home emrgency call
and i have idea airtel sim other both sim working and some time flightmode automatically . heating issue and 10hrs charging time
few days ago i have problem restarting i submit my phone yu store for repairing after reparing i am facing these kind of problem.
so please help me qucikly .
network
I also tried the above procedure but it does not working. My Dolphin sim card is working correctly but I have airtel 4g sim card. Only show sim card not connect any 2g, 3g, 4g network. Same problem are in any sim card. Please help me.
my yu yureka is not catching wifi signal there is poor wifi connection and in other devices signal are strongand in yu yureka its weak
N'ayam Amarsh'e said:
It's not a question thread! Is it? This thing's already poted in forums and everyone knows it., but thanks. Please edit your Topic.
Click to expand...
Click to collapse
hiiii
i have yureka mobile...
i tried as u said .but in my mobile after entering *#*#4636#*#* my already with turn on mode only. if i try to off that its not happening ..
so please give me the solution for this.
If u have any software for this or any other process please tell me friend i will solve my problem.....
please tell me the answer here or u can mail me at ([email protected])........thank u ..
yu yuphoria
my phone is not able to detect any operator. it is showing like "no service- operator". example my operator is reliance. it is showing "no service- reliance". I tried all possible known ways like searching for network manually n also method like going to *#*#4636#*#* n all... but there is no change in it. can anyone please help me to get out of this.
I tried resetting phone also. but no result.
please help me.
I have dual 4g phone. But when i select wcdma only for 1st sim. Second sim doesnt get range. It gets range only if i select gsm only on first sim
Hi
In my yureka mobile, Sim 1 is suddenly getting disconnected and not detected. I tried to swap the sims then again the problem persist with same sim but not the sim1 slot. I am using the mobile with same sim cards from more than 20 months. But this peculiar issue started occurring from last week. Again the sim is getting detected only after restarting the mobile. I am facing this issue more than 10 times a day. Can you please provide me the resolution.
Bhaskarabg said:
Hi
In my yureka mobile, Sim 1 is suddenly getting disconnected and not detected. I tried to swap the sims then again the problem persist with same sim but not the sim1 slot. I am using the mobile with same sim cards from more than 20 months. But this peculiar issue started occurring from last week. Again the sim is getting detected only after restarting the mobile. I am facing this issue more than 10 times a day. Can you please provide me the resolution.
Click to expand...
Click to collapse
Same problem.. Have u got any solutiom
Have tried *#*#4636#*#* no use at all, Still no signal
after flashing cm12.1 my phone stopped getting network..... i have tried every possible way to fix it( APN, network selection, powering off, deactivating- activating, *#*#4636#*#*, etc....)
Please Help its urgent:crying::crying::crying::crying:

Lost LTE on Verizon

Ok... I screwed up! There is a new Verizon tower near my house and I wanted to update my roaming, so I did the *228. Alas, by accident I chose option 1 (Program phone) instead of option 2 (Update roaming). Immediately after that I lost LTE. 3G is the best I now get.
I am running 7.1 latest update. Not rooted.
Suggestions on how to get LTE back up?
Thanks!
Zargone said:
Ok... I screwed up! There is a new Verizon tower near my house and I wanted to update my roaming, so I did the *228. Alas, by accident I chose option 1 (Program phone) instead of option 2 (Update roaming). Immediately after that I lost LTE. 3G is the best I now get.
I am running 7.1 latest update. Not rooted.
Suggestions on how to get LTE back up?
Thanks!
Click to expand...
Click to collapse
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
That describes steps if I were using Oreo but alas, I am on Nougat. I will look for similar issues.
Thanks!
Tried the recommended steps. Worked for about an hour. Then back to 3G. THEN noticed I could not send a text message! GROAN...
Zargone said:
Tried the recommended steps. Worked for about an hour. Then back to 3G. THEN noticed I could not send a text message! GROAN...
Click to expand...
Click to collapse
Try this:
*#*#4636#*#*
Phone Information
Change Preferred network type to LTE/WCDMA
If after cycling your connectivity it doesn't pop onto the Verizon 4G network, reboot your phone, you should be good then.
I dont know what it is about that setting that is different, because Verizon doesnt support WCDMA, however this seems to select the correct type of LTE connectivity and you'll be in that. Be aware though, this will likely prevent 3G from working if you enter an area without good 4G coverage.
I have tried all recommendations. LTE works for a while then it is back to 3G. On a further note, when this happens I cannot send a text message but a reboot will solve the text message issue.
I am at a loss. It seems there is no way to make the settings accessed by *#*#4636#*#* STICK.
Zargone said:
I have tried all recommendations. LTE works for a while then it is back to 3G. On a further note, when this happens I cannot send a text message but a reboot will solve the text message issue.
I am at a loss. It seems there is no way to make the settings accessed by *#*#4636#*#* STICK.
Click to expand...
Click to collapse
It not just you. I have been frustrated for weeks. I thought it was only because I upgraded to 8.1 but your situation just answered that. I just ordered a new SIM from Verizon and wont run any programming once I install it. I contacted Essential on it as well as others. I hope the two can work this out.
Best option is a new some. *228 is usually no suggested on LTE unless you really know what you are doing. The PRL should be automatic on LTE.
get a new sim, your is borked now most likely
Will try new SIM tomorrow and let you know...
A VZW rep had me do *228 when I was having some issues with texting when I first got the phone. Fixed the texting issues but then I couldn't get LTE either. A new SIM fixed both issues I was having. *228 is apparently known to bork VZW LTE.
Had the same issues after using the *228 method I advise not using that at all been stuck on 3g since. Getting a new sim thursday hoping that helps (using straight talk Verizon Sim)
Here is a bit of information I have discovered. The phone is stable as long as I NEVER turn on WiFi! IF I have WiFi turned on (no connection to a network required) AND I enter a poor or non-existent service area, I loose service until I go back in with the *#*#4636#*#* and change settings back yet again!
anyone with a new sim got it working? Verizon shipped me one today and put it in. Avoided calling 228 but cannot get the sim to activate itself.
Got a SIM not provisioned error. I turned it off, took the SIM out and checked it, put it back, rebooted and still nothing. Not connecting to Verizon Network. Im afraid to call support because they will insist to call 228 to program it.
BTW the final version of 8.1 fixed all the Verizon weirdness I had going on. I popped it back in 'Global' in the Mobile Network settings (which is equivalent to 'LTE/CDMA/UMTS (PRL)' in the Phone Information section) and it hopped immediately on to Verizon, no kinda looking like sprint, no blank, no need to dial *228 for a new PRL it just worked. In fact on reboot it doesn't sit there with No Service scrolling across the screen for 15-20 seconds after boot, it shows up Verizon Wireless immediately.
wolfhelm said:
BTW the final version of 8.1 fixed all the Verizon weirdness I had going on. I popped it back in 'Global' in the Mobile Network settings (which is equivalent to 'LTE/CDMA/UMTS (PRL)' in the Phone Information section) and it hopped immediately on to Verizon, no kinda looking like sprint, no blank, no need to dial *228 for a new PRL it just worked. In fact on reboot it doesn't sit there with No Service scrolling across the screen for 15-20 seconds after boot, it shows up Verizon Wireless immediately.
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Click to collapse
That's good to hear I switched to an old straight talk TMobile sim I had while I wait for the replacement straight talk Verizon version hoping things go as smoothly for me when I pop it in
wolfhelm said:
BTW the final version of 8.1 fixed all the Verizon weirdness I had going on. I popped it back in 'Global' in the Mobile Network settings (which is equivalent to 'LTE/CDMA/UMTS (PRL)' in the Phone Information section) and it hopped immediately on to Verizon, no kinda looking like sprint, no blank, no need to dial *228 for a new PRL it just worked. In fact on reboot it doesn't sit there with No Service scrolling across the screen for 15-20 seconds after boot, it shows up Verizon Wireless immediately.
Click to expand...
Click to collapse
Very frustrating for me. This is my only concern with this phone . Im still stuck in 3G after doing the upgrade, hard reset, and popping in a new SIM without dailing 228. I will change my Mobile Netwok settings to yours above.
Bigdny said:
Very frustrating for me. This is my only concern with this phone . Im still stuck in 3G after doing the upgrade, hard reset, and popping in a new SIM without dailing 228. I will change my Mobile Netwok settings to yours above.
Click to expand...
Click to collapse
May you should try reinserting your sim my phone self corrected once my update was done.
Here are my results:
Installed new SIM - same issue
Did a network data settings reset
Verizon did a flush and reinitialize of my account.
Still same result.
Don't know exactly how or why but about 10 mins later I noticed my phone was OFF.
I powered back up and MOST issues we're gone.
The final fix was to go into developer options and turn on "cellular data always active"
Working great on LTE+
Bigdny said:
Very frustrating for me. This is my only concern with this phone . Im still stuck in 3G after doing the upgrade, hard reset, and popping in a new SIM without dailing 228. I will change my Mobile Netwok settings to yours above.
Click to expand...
Click to collapse
Try putting it in "4G/LTE", wait for it to connect, then back to Global.
After I posted my above message, I did go mucking around in the settings and got it stuck in 3G (even after reboots, etc), then corrected it by doing this.
And quick clarification for the post above this one, it is "Mobile Data Always Active", mine was already on and I never modified it, so that must be the default.

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