[Q] "Mobile Network Not Available" on Nexus 4 T-Mobile - Nexus 4 Q&A, Help & Troubleshooting

I've been having this problem for a few days now. Whenever I try to make a call, it gives me the message, "Mobile Network Not Available." I am able to connect to Wi-Fi without a problem but I cannot make or receive phone calls or text messages - only "EMERGENCY CALLS ONLY" I thought it was because I had weak signal at home so I traveled somewhere else but still, with little success.
I've tried everything I can think of. I have:
- Factory reset it (many many times)
- Removed the SIM card and put-it-back-in trick
- Put my SIM card onto another phone and worked just fine
- Airplane Mode On>Turn off phone> Turn back on phone> Turn off Airplane mode
- Create a new APN under T-mobile settings
- Turned the Radio off and back on again
- Went to Settings>More>Mobile networks>Network operators>T-Mobile and it gives me "Your SIM card does not allow a connection to this network." and sometimes, "Cannot connect to this network, please try again later"
- Turned on "Use only 2G Networks"
- Turned on "Data Enabled"
- Turned on and off "Data Roaming"
- In the Setting>About Phone>Status, it says,
"Network: Unknown"
"Mobile Network Type: UNKNOWN:0"
"Mobile Network State: Disconnected"
I have tried all of this and I am still unable to make or receive calls and text messages. Anyone, please help me !!

Sounds like you need a new Sim card. If you tried putting the Sim card in another phone and it doesn't work, then most likely it's a Sim card issue. Order one online or head over to a T-Mobile store and they should give you one for free.
Sent from my Nexus 7 using Tapatalk 2

scream4cheese said:
Sounds like you need a new Sim card. If you tried putting the Sim card in another phone and it doesn't work, then most likely it's a Sim card issue. Order one online or head over to a T-Mobile store and they should give you one for free.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
No, when I put my SIM card on another phone, it worked just fine. I did not have any problems with signal reception. Sorry for the confusion.

bubblyloops said:
No, when I put my SIM card on another phone, it worked just fine. I did not have any problems with signal reception. Sorry for the confusion.
Click to expand...
Click to collapse
did you buy the phone used, or off ebay(or similar)? maybe your phone is blacklisted..

simms22 said:
did you buy the phone used, or off ebay(or similar)? maybe your phone is blacklisted..
Click to expand...
Click to collapse
I got the phone through a friend. Is there anyway to check if my phone is blacklisted?

simms22 said:
did you buy the phone used, or off ebay(or similar)? maybe your phone is blacklisted..
Click to expand...
Click to collapse
I just checked and I got, "Result: Your IMEI Number is currently unblocked. "

bubblyloops said:
I just checked and I got, "Result: Your IMEI Number is currently unblocked. "
Click to expand...
Click to collapse
id call tmobile to find out for sure

bubblyloops said:
I've been having this problem for a few days now. Whenever I try to make a call, it gives me the message, "Mobile Network Not Available." I am able to connect to Wi-Fi without a problem but I cannot make or receive phone calls or text messages - only "EMERGENCY CALLS ONLY" I thought it was because I had weak signal at home so I traveled somewhere else but still, with little success.
I've tried everything I can think of. I have:
- Factory reset it (many many times)
- Removed the SIM card and put-it-back-in trick
- Put my SIM card onto another phone and worked just fine
- Airplane Mode On>Turn off phone> Turn back on phone> Turn off Airplane mode
- Create a new APN under T-mobile settings
- Turned the Radio off and back on again
- Went to Settings>More>Mobile networks>Network operators>T-Mobile and it gives me "Your SIM card does not allow a connection to this network." and sometimes, "Cannot connect to this network, please try again later"
- Turned on "Use only 2G Networks"
- Turned on "Data Enabled"
- Turned on and off "Data Roaming"
- In the Setting>About Phone>Status, it says,
"Network: Unknown"
"Mobile Network Type: UNKNOWN:0"
"Mobile Network State: Disconnected"
I have tried all of this and I am still unable to make or receive calls and text messages. Anyone, please help me !!
Click to expand...
Click to collapse
Go to Settings and check your baseband. If it says not available or something like that then you'll need to flash a new radio

Related

"No Service"

I just bought a fido sim card and I get the msg: "cannot register on this network. choose another network, or disconnect your data connection and try again" when i try to manually connect to the network. I have using this phone with at least two sim cards back in my outcry and i bought it independently from my previous network from an eshop in Ireland..
Any thoughts? Could be the ROM and radio installed?
Vrasidas said:
I just bought a fido sim card and I get the msg: "cannot register on this network. choose another network, or disconnect your data connection and try again" when i try to manually connect to the network. I have using this phone with at least two sim cards back in my outcry and i bought it independently from my previous network from an eshop in Ireland..
Any thoughts? Could be the ROM and radio installed?
Click to expand...
Click to collapse
maybe you just need simunlock, to get it go to http://forum.xda-developers.com/wiki/index.php?title=HTC_Blackstone#SIM_Unlocking
I have tried to unlock the sim but the text file doesnt contain any 8-digit number.. So i assumed that this is not the problem..
changing the sim does not change anything in your system settings so maybe you need to adjust some settings to get it working. go to phone settings and look at the band and network settings. once you did that your sim should be able to register with the network, then run the connection wizard to set up your 3g and mms settings.
some settings are also stored on the sim card itself (including call barring, call waiting, sms service center...). eventually you should have a look into that as well.
if it isn't in the settings, you should post more information on your device. what rom/radio rom/spl are you running?
I have already played around with the band settings but nothing. I also have run the network wizard several times, but nothing either..
My ROM is 1.59.23148 SL7.1 WWE and the radio 1.13.25.24
I flashed the official rom:RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship
and when I try to set the network type to GSM (from auto selection) or/and band to 850/1900 I get the msg: "Warning: Unable to change the GSM/UMTS Band, Please try again later."

[Q] fix network problem in yureka 100% it will work

There is also software based bug for network mode. I have personally experienced this i.e. network mode doesn’t change in reality even if I select 3g mode. So, to force your particular sim card to switch to 3g only mode, first deactivate/disable other sim card on Yureka from setting> sim cards menu. Then dial *#*#4636#*#* > phone information. Tap on Turn off radio button and wait until the button reads turn on radio. Select WCDMA only from dropdown menu above the button. Wait a few seconds. Now tap on Turn on Radio button. Your desired sim card will successfully connect to 3G network. Now go to settings and sim card option and activate the disabled sim card as well. You may need to manually search for network signal if no network is shown. Also you may need to restart the device. If in 3g mode, your phone doesn’t connect to internet, Go to apn setting to ensure correct apn is selected. Sometimes APN menu might not show any installed network settings, in such case, just restart the handset. All these network related issues will be hopefully solved in the next Yureka ota software/firmware update.
after you did this you need to reboot your device......
maheshbabu9999 said:
There is also software based bug for network mode. I have personally experienced this i.e. network mode doesn’t change in reality even if I select 3g mode. So, to force your particular sim card to switch to 3g only mode, first deactivate/disable other sim card on Yureka from setting> sim cards menu. Then dial *#*#4636#*#* > phone information. Tap on Turn off radio button and wait until the button reads turn on radio. Select WCDMA only from dropdown menu above the button. Wait a few seconds. Now tap on Turn on Radio button. Your desired sim card will successfully connect to 3G network. Now go to settings and sim card option and activate the disabled sim card as well. You may need to manually search for network signal if no network is shown. Also you may need to restart the device. If in 3g mode, your phone doesn’t connect to internet, Go to apn setting to ensure correct apn is selected. Sometimes APN menu might not show any installed network settings, in such case, just restart the handset. All these network related issues will be hopefully solved in the next Yureka ota software/firmware update.
after you did this you need to reboot your device......
Click to expand...
Click to collapse
It's not a question thread! Is it? This thing's already poted in forums and everyone knows it., but thanks. Please edit your Topic.
maheshbabu9999 said:
There is also software based bug for network mode. I have personally experienced this i.e. network mode doesn’t change in reality even if I select 3g mode. So, to force your particular sim card to switch to 3g only mode, first deactivate/disable other sim card on Yureka from setting> sim cards menu. Then dial *#*#4636#*#* > phone information. Tap on Turn off radio button and wait until the button reads turn on radio. Select WCDMA only from dropdown menu above the button. Wait a few seconds. Now tap on Turn on Radio button. Your desired sim card will successfully connect to 3G network. Now go to settings and sim card option and activate the disabled sim card as well. You may need to manually search for network signal if no network is shown. Also you may need to restart the device. If in 3g mode, your phone doesn’t connect to internet, Go to apn setting to ensure correct apn is selected. Sometimes APN menu might not show any installed network settings, in such case, just restart the handset. All these network related issues will be hopefully solved in the next Yureka ota software/firmware update.
after you did this you need to reboot your device......
Click to expand...
Click to collapse
Hi.....i tried the above step.....still i am unable to connect to the 3G network......it says...."Cant Connect to this network right now"....on manually selecting the network
maheshbabu9999 said:
.....to force your particular sim card to switch to 3g only mode, first deactivate/disable other sim card on Yureka from setting> sim cards menu. Then dial *#*#4636#*#* > phone information. Tap on Turn off radio button and wait until the button reads turn on radio. Select WCDMA only from dropdown menu above the button. Wait a few seconds. Now tap on Turn on Radio button. Your desired sim card will successfully connect to 3G network. Now go to settings and sim card option and activate the disabled sim card as well.......All these network related issues will be hopefully solved in the next Yureka ota software/firmware update.......
Click to expand...
Click to collapse
this seems to work for me. i didn't have to reboot anytime during the procedure.
but, if you were to reboot for any reason, this has to be repeated.
any permanent solution yet? here are the steps i took (in pics)....
m0han said:
this seems to work for me. i didn't have to reboot anytime during the procedure....
Click to expand...
Click to collapse
tried this after upgrading to cm12s. works there too. wonder why there is no permanent fix yet.
m0han said:
tried this after upgrading to cm12s. works there too. wonder why there is no permanent fix yet.
Click to expand...
Click to collapse
After updating to lollipop my phone doesnt show any networks.. Its actually detecting the simcards.. i manually tried to register on the network,but it failed.very rarely am getting the signal when i went upstairs.. pls help
---------- Post added at 04:06 PM ---------- Previous post was at 03:45 PM ----------
maheshbabu9999 said:
There is also software based bug for network mode. I have personally experienced this i.e. network mode doesn’t change in reality even if I select 3g mode. So, to force your particular sim card to switch to 3g only mode, first deactivate/disable other sim card on Yureka from setting> sim cards menu. Then dial *#*#4636#*#* > phone information. Tap on Turn off radio button and wait until the button reads turn on radio. Select WCDMA only from dropdown menu above the button. Wait a few seconds. Now tap on Turn on Radio button. Your desired sim card will successfully connect to 3G network. Now go to settings and sim card option and activate the disabled sim card as well. You may need to manually search for network signal if no network is shown. Also you may need to restart the device. If in 3g mode, your phone doesn’t connect to internet, Go to apn setting to ensure correct apn is selected. Sometimes APN menu might not show any installed network settings, in such case, just restart the handset. All these network related issues will be hopefully solved in the next Yureka ota software/firmware update.
after you did this you need to reboot your device......
Click to expand...
Click to collapse
by default it as on GSM only option.. i cant change it to other mods.. pls help
Thanxx a lotttt
I was dying to find a solution for this finaly found it.I thought it was some network issue and not a bug but due to this site I found it was bug and solved it awesome
Same Problem
I am also facing the same problem but when I am at home it shows emergency calls only and when I am out the network appears. It frequently comes and goes off. When I am inserting the my Uninor sim in other handset the network is working perfectly at home but it shows emergency calls only or no service in yurekha (upgraded).
Please I am waiting for the solution. Thanks in advance.
my yureka plus is went into emergency calls mode. i am able to receive calls and messages. i am unable to read messages and it is not allowing me to open calls or to open settings.
I tried the above procedure but it does not change to wcdma it remains on GSM only mode. What can I do further. Help needed.
In my yu I have problem that .. it is connected to mobile data but no internet in chrome etc browsers ... but the net connected during uding of Facebook. . Plz give me solution
i alreday try to *#*#4636#*#*
but still i am facing same problem when i go outside my home i got network but inside home emrgency call
and i have idea airtel sim other both sim working and some time flightmode automatically . heating issue and 10hrs charging time
few days ago i have problem restarting i submit my phone yu store for repairing after reparing i am facing these kind of problem.
so please help me qucikly .
network
I also tried the above procedure but it does not working. My Dolphin sim card is working correctly but I have airtel 4g sim card. Only show sim card not connect any 2g, 3g, 4g network. Same problem are in any sim card. Please help me.
my yu yureka is not catching wifi signal there is poor wifi connection and in other devices signal are strongand in yu yureka its weak
N'ayam Amarsh'e said:
It's not a question thread! Is it? This thing's already poted in forums and everyone knows it., but thanks. Please edit your Topic.
Click to expand...
Click to collapse
hiiii
i have yureka mobile...
i tried as u said .but in my mobile after entering *#*#4636#*#* my already with turn on mode only. if i try to off that its not happening ..
so please give me the solution for this.
If u have any software for this or any other process please tell me friend i will solve my problem.....
please tell me the answer here or u can mail me at ([email protected])........thank u ..
yu yuphoria
my phone is not able to detect any operator. it is showing like "no service- operator". example my operator is reliance. it is showing "no service- reliance". I tried all possible known ways like searching for network manually n also method like going to *#*#4636#*#* n all... but there is no change in it. can anyone please help me to get out of this.
I tried resetting phone also. but no result.
please help me.
I have dual 4g phone. But when i select wcdma only for 1st sim. Second sim doesnt get range. It gets range only if i select gsm only on first sim
Hi
In my yureka mobile, Sim 1 is suddenly getting disconnected and not detected. I tried to swap the sims then again the problem persist with same sim but not the sim1 slot. I am using the mobile with same sim cards from more than 20 months. But this peculiar issue started occurring from last week. Again the sim is getting detected only after restarting the mobile. I am facing this issue more than 10 times a day. Can you please provide me the resolution.
Bhaskarabg said:
Hi
In my yureka mobile, Sim 1 is suddenly getting disconnected and not detected. I tried to swap the sims then again the problem persist with same sim but not the sim1 slot. I am using the mobile with same sim cards from more than 20 months. But this peculiar issue started occurring from last week. Again the sim is getting detected only after restarting the mobile. I am facing this issue more than 10 times a day. Can you please provide me the resolution.
Click to expand...
Click to collapse
Same problem.. Have u got any solutiom
Have tried *#*#4636#*#* no use at all, Still no signal
after flashing cm12.1 my phone stopped getting network..... i have tried every possible way to fix it( APN, network selection, powering off, deactivating- activating, *#*#4636#*#*, etc....)
Please Help its urgent:crying::crying::crying::crying:

Note 3 - Not connecting to my network

I have a Galaxy Note 3 with a problem. When i put my sim card in, it asks for SIM PIN and I type it. Then I get "Emergency Calls Only" or "No service. It wont connect to my SIM CARD NETWORK.*
I have tried/Things I know
-Checking Network Operator and select network from there. Tried also "Select Automatically" still nothing happend. It pops out " Registred on network" but it is not.
- I have changed Network Mode from "LTE/WCDMA/GSM" to "WCDMA/GSM", then!! My network comes up in 5 seconds and go to normal again "Emergency Calls only"*
- My IMEI is not blacklisted! It comes up on screen when typing *#06#.
- MY PHONE connects to the 4G perfectly! I get internet to surf from my SIM CARD! It means the phone is actually connected to the phone. BUT why dont it connect to the operator so I can call?
- Also I have saved contacts on my sim card and then sync to the phone, that means that the SIM is connected to the phone.
This is not a hardware problem, I changed the antenna, but still the same problem happend. I believe this is a software problem.
Everything I change between Network Modes, my NetworkOperator came up in the top corner left in 5 seconds and then went to "No service/Emergency calls only"
I have also factory reseted and installed stock firmware from my country.
Android Lollipop
Sent from my SM-N9005 using XDA Free mobile app
Is it possible that mobile network signal happen to be poor at the spot where you are?
Hope anyone others below will help you. Anyway, good luck to you.
The signal is full.
Sent from my SM-N9005 using XDA Free mobile app

Note 3 - Not registred on network problem - HELP!

My Note 3 SM-N9005 is getting "Not registered on network - No service". When i put my sim card in, it asks for SIM PIN and I type it. Then I get "Emergency Calls Only" or "No service. It wont connect to my SIM CARD NETWORK. Whenever I change networkmode between "LTE/WCDMA/GSM" to ""WCDMA/GSM" my network operator come up in 5seconds and dissapear again back to "Emergency calls only - No service"
The strange thing is that my 3G works. Also my contacts on SIMCARD syncronize to my phone. That means that there is nothing wrong with the simcard/slot.
My IMEI is not blacklisted. I have checked.
I have factory resetted the phone and flashed tons of firmwares but no luck..
PLEASE HELP!

Cannot get Axon 7 to work with Verizon

I have tried every setting, putting in a tmobile sim, everything. Network keeps showing as 123456...APN settings sometimes are there, sometimes not. Tried rebooting numerous times. Nothing. Any ideas before I send this back?
123456 is normal, indicates you're connected to Verizon CDMA. Make sure to turn on Data Roaming as well.
Try This
Fourstarzzzz said:
I have tried every setting, putting in a tmobile sim, everything. Network keeps showing as 123456...APN settings sometimes are there, sometimes not. Tried rebooting numerous times. Nothing. Any ideas before I send this back?
Click to expand...
Click to collapse
This is a common problem and is fixable. The best way in my experience is to remove your Verizon SIM, insert a GSM (AT&T or T-Mobile) SIM (an inactive one or a friend's will do fine), reboot a few times (allow the phone to settle in on the GSM service), then turn the phone off and put your Verizon SIM in again, and reboot. This is the only way I've found that will reliably fix this over the long term.
Other users have had success in dialing *#*#4636#*#*, hitting "Phone information" in the testing menu that pops up, and cycling the "Preferred network types" and continuously toggling the radio on and off for 5 or ten minutes straight.
Also try rebooting with no SIM at all a few times.
The "Preferred Network Type" dropdown is fairly close to the bottom of the screen - you may have to scroll down:
Nevermind guys.... Verizon zapped my note 7 sim, which was surprising to me.

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