[Q] Menu and back button not work - Galaxy S 4 Q&A, Help & Troubleshooting

i woke up went on my phone and the menu and back button were unresponsive ive tried reseting it back to factory settings but they are stil not working they light up but dont respond can anyone help me ?

khalid-00 said:
i woke up went on my phone and the menu and back button were unresponsive ive tried reseting it back to factory settings but they are stil not working they light up but dont respond can anyone help me ?
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U have complete stock firmware or anything modded was installed ?

123hiten said:
U have complete stock firmware or anything modded was installed ?
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I have stock firmware and just now I updated still not working .

khalid-00 said:
I have stock firmware and just now I updated still not working .
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I'm having the same problem.
Has anyone been able to find a solution tot his?

you got 1 year samsung warranty. use it.

Related

Camera big problem

Hey guys.I'm new here as a member,but I check it every day.
Last week I entered in my Galaxy S camera secret menu and pressed firmware update.after that I rebooted my phone and now my camera doesn't work.It shows me a black screen when I enter in the camera application,and every camera app that I install it keeps fc .I reinstalled stock rom from odin and no suucces .
any help plz?
Switiz said:
any help plz?
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Click to collapse
try wipes and factory reset
xsenman said:
try wipes and factory reset
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already tried that.tried reverting to stock 2.1 firmware,then puted back 2.3.6,and some 4.2 jb roms,but none of them worked.my camera still stays black,like it's not connected,but my front camera works ...
i went to a service and the guys there told me to reinstall the firmware,but that didn't changed anything.i'll but a new camera but i'm afraid will not work and i'm gonna buy it for nothing
Switiz said:
but a new camera but i'm afraid will not work and i'm gonna buy it for nothing
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Click to collapse
yup, just flash the 2.1 and copy paste the camera firmware

[Q] Screen cant be turned off!

Hi! I purchased note 3 several yads ago, rooted it proeprly and it was all ok till several hours ago. While i was playing a game (Kunundrum, if it`s important) screen became unresponsive for several sec and became functional 3 sec after. After i closed game i couldnt turn screen off anymore! Not by screen timeout or lock key (long press still pops up turn off menu). I tried everything, uninstalled app, uninstalled all apps, unrooted phone, factory reset and the problem is still here! Can anyone help me pls?
shomy993 said:
Hi! I purchased note 3 several yads ago, rooted it proeprly and it was all ok till several hours ago. While i was playing a game (Kunundrum, if it`s important) screen became unresponsive for several sec and became functional 3 sec after. After i closed game i couldnt turn screen off anymore! Not by screen timeout or lock key (long press still pops up turn off menu). I tried everything, uninstalled app, uninstalled all apps, unrooted phone, factory reset and the problem is still here! Can anyone help me pls?
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Click to collapse
i know it sounds silly try and pull the battery out for 1 minute might do it
jaythenut said:
i know it sounds silly try and pull the battery out for 1 minute might do it
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Already tried that, reseting, factory reset, pulling battery for 10 mins, nothing works :/
shomy993 said:
Already tried that, reseting, factory reset, pulling battery for 10 mins, nothing works :/
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you could flash stock firmware with odin might work
128 28932882
jaythenut said:
you could flash stock firmware with odin might work
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Thats the only thing i know apsolutly nothing about xD Where can i get stock apps like ones for S Pen?
shomy993 said:
Thats the only thing i know apsolutly nothing about xD Where can i get stock apps like ones for S Pen?
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Click to collapse
download you right firmware from www.sammobile.com and download odin 3.07 look on google for odin all sammys apps will be on there
if you not done before go on youtube and search ,how to use odin or look on www.galaxynote3root.com
jaythenut said:
download you right firmware from sammobile.com and download odin 3.07 look on google for odin all sammys apps will be on there
if you not done before go on youtube and search ,how to use odin or look on galaxynote3root
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Click to collapse
OK, thanks! Just one more thing, would that be the equivalent of formating PC?
shomy993 said:
OK, thanks! Just one more thing, would that be the equivalent of formating PC?
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yes wipes every thing back to the day you got it
jaythenut said:
yes wipes every thing back to the day you got it
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Click to collapse
Okay, thanks for everything! I hit thanks a few times

Shuts off randomly after multiple ROM Flashes

So i tried my best to install cyanogen mod 12 and it eventually worked but it was so buggy, i flashed my original ROM using ODIN and now the phone just shuts off every now and then and gets stuck in a boot loop until i connect a charger, it is not the battery though as it is always around 50% when it does it, i tried Re-installing my original rom but it still continues to do it. I tried to install philz touch to be able to reset the phone for a new ROM but when i press the buttons to boot it up it just turns on, does the stuff it usually does before going into philz touch but then shuts off, can someone please help? Im going to austria in a few days and need my phone fixed for then
LukeyyPalmerHD said:
So i tried my best to install cyanogen mod 12 and it eventually worked but it was so buggy, i flashed my original ROM using ODIN and now the phone just shuts off every now and then and gets stuck in a boot loop until i connect a charger, it is not the battery though as it is always around 50% when it does it, i tried Re-installing my original rom but it still continues to do it. I tried to install philz touch to be able to reset the phone for a new ROM but when i press the buttons to boot it up it just turns on, does the stuff it usually does before going into philz touch but then shuts off, can someone please help? Im going to austria in a few days and need my phone fixed for then
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Hi mate
What S4 model do you have , what rom are you installing?
Do a factory reset and flash rom again
Check your power button...just in case
if you root a stock rom you have to remove all knox related files , did you?
MAX 404 said:
Hi mate
What S4 model do you have , what rom are you installing?
Do a factory reset and flash rom again
Check your power button...just in case
if you root a stock rom you have to remove all knox related files , did you?
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Click to collapse
Hi max, thanks for helping me once again!
I have the i9505 thing is i cant even factory reset now, i press it and nothing happens, i cant get into recovery mode either KNOX is disabled i think..
LukeyyPalmerHD said:
Hi max, thanks for helping me once again!
I have the i9505 thing is i cant even factory reset now, i press it and nothing happens, i cant get into recovery mode either KNOX is disabled i think..
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Click to collapse
Hi, i just tried factory reset and its gone into philz touch? Just has the little android guy with like a diamond thing spinning inside him
LukeyyPalmerHD said:
Hi, i just tried factory reset and its gone into philz touch? Just has the little android guy with like a diamond thing spinning inside him
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hey bro
I would start fresh.....factory reset if you can , flash stock rom again , root if you wish , delete all knox files , flash custom recovery....
MAX 404 said:
hey bro
I would start fresh.....factory reset if you can , flash stock rom again , root if you wish , delete all knox files , flash custom recovery....
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Could you please tell me how to delete all KNOX files? Thanks
LukeyyPalmerHD said:
Could you please tell me how to delete all KNOX files? Thanks
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Click to collapse
Hi
you can do it manually
http://forum.xda-developers.com/showthread.php?t=2514703
READ well before you do....
or use a script
http://forum.xda-developers.com/showthread.php?t=2507931
same thing read before you do , back up , back up your efs folder
MAX 404 said:
Hi
you can do it manually
http://forum.xda-developers.com/showthread.php?t=2514703
READ well before you do....
or use a script
http://forum.xda-developers.com/showthread.php?t=2507931
same thing read before you do , back up , back up your efs folder
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Click to collapse
Thanks! Ill let you know how it turns out
Hi, i did everything you said but after rooting it shut off after about 5 minutes of use, any other ideas?
LukeyyPalmerHD said:
Hi, i did everything you said but after rooting it shut off after about 5 minutes of use, any other ideas?
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too discard any other possible causes , factory reset , flash stock rom and do nothing else , let it run for a while and see how it works

[Q] Issues returning to stock, back buttons cannot enable wifi???

Returned from an old omega rom on my galaxy s4 and flashed the latest BTU I9505XXUHOJ2 version after it installed I did a wipe and booted up to find that the menu and back key wasn't working and also the wifi won't allow me to turn it on? Anyone else had this issue?
Also noticed once I try to look for a ota a message comes back saying modified software? I flashed everything in the latest odin so I'm now very confused???
Did you try running triangle away before returning to stock?
Garner said:
Returned from an old omega rom on my galaxy s4 and flashed the latest BTU I9505XXUHOJ2 version after it installed I did a wipe and booted up to find that the menu and back key wasn't working and also the wifi won't allow me to turn it on? Anyone else had this issue?
Also noticed once I try to look for a ota a message comes back saying modified software? I flashed everything in the latest odin so I'm now very confused???
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For the back and menu key:
http://forum.xda-developers.com/showpost.php?p=64881415&postcount=150
That should also fix your wifi if performed correctly.
audit13 said:
Did you try running triangle away before returning to stock?
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No i didn't think i needed to, would that help?
Lennyz1988 said:
For the back and menu key:
http://forum.xda-developers.com/showpost.php?p=64881415&postcount=150
That should also fix your wifi if performed correctly.
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Ill try that thank you!
Garner said:
No i didn't think i needed to, would that help?
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I don't know as I have never had the wifi or button problem.

Lg g2 wifi not turning on

Holy crap I'm getting ticked off, the lg g2 wifi won't turn on. I've checked everything software-wise, root files and everything. Downloaded new kernels and new ROMs.
ANYBODY PLEASE HELP MEEEE
Minchan_5 said:
Holy crap I'm getting ticked off, the lg g2 wifi won't turn on. I've checked everything software-wise, root files and everything. Downloaded new kernels and new ROMs.
ANYBODY PLEASE HELP MEEEE
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Was it working before and all of a sudden stopped working?
Have you tried factory reset?
iubjaved said:
Was it working before and all of a sudden stopped working?
Have you tried factory reset?
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I've tried factory reset, using cm12, flashing different kernels
Minchan_5 said:
I've tried factory reset, using cm12, flashing different kernels
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Click to collapse
Go back to stock : http://forum.xda-developers.com/showthread.php?t=2432476
See if it resolve ur issues.
iubjaved said:
Go back to stock : http://forum.xda-developers.com/showthread.php?t=2432476
See if it resolve ur issues.
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Click to collapse
It didn't work a few times though when I hit in on the table upside down it turned on but then when I opened up something then needed wifi it wouldn't work. This is only on cm. The Mac address would be back and then when I reboot my phone it is gone.
Minchan_5 said:
It didn't work a few times though when I hit in on the table upside down it turned on but then when I opened up something then needed wifi it wouldn't work. This is only on cm. The Mac address would be back and then when I reboot my phone it is gone.
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Click to collapse
Sometimes this sort of issue appears when updating ROM. Please go back to stock and upgrade till lollipop , one step by one, from kitkat to lollipop. Hence you will be updating radios , baseband etc along with it. Then check if its working. It should work
Try heating the phone gently.... Sometimes it works. My phone's wifi option was greyed. I put it on my router for several days and it worked
iubjaved said:
Sometimes this sort of issue appears when updating ROM. Please go back to stock and upgrade till lollipop , one step by one, from kitkat to lollipop. Hence you will be updating radios , baseband etc along with it. Then check if its working. It should work
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Click to collapse
The LG G2 in my version doesn't have a lollipop version
m.ali hasan said:
Try heating the phone gently.... Sometimes it works. My phone's wifi option was greyed. I put it on my router for several days and it worked
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On your router?
Can I just put mine on like a lightly heated stove for a few minutes? Also screen facing up or down?
Minchan_5 said:
On your router?
Can I just put mine on like a lightly heated stove for a few minutes? Also screen facing up or down?
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I put that screen facing up.... Stove is just too dangerous u can put it on your laptop or something that continously heats upto a gentle temperature.... Stove will just eventually cool down
Minchan_5 said:
The LG G2 in my version doesn't have a lollipop version
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Which variant do you own?
In that case, upgrade till the latest firmware and then do everything as i said earlier post.
iubjaved said:
Which variant do you own?
In that case, upgrade till the latest firmware and then do everything as i said earlier post.
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I have the LG G2 D803
Minchan_5 said:
I have the LG G2 D803
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Hi, i had the same issues, i opened a thread here too, i solved by entering in safe mode (Hold power button and the menu' with 3 select option will displayed) just hold the Power option on you lcd and it will say if you want to reboot into recovery, once you are in recovery just restart the phone and it will work, atleast for me it does. Let me know.
Virgin Vermillion said:
Hi, i had the same issues, i opened a thread here too, i solved by entering in safe mode (Hold power button and the menu' with 3 select option will displayed) just hold the Power option on you lcd and it will say if you want to reboot into recovery, once you are in recovery just restart the phone and it will work, atleast for me it does. Let me know.
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didn't work for me

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