Terrible Connection Issues - Nexus 4 Q&A, Help & Troubleshooting

Hey all,
I'm having loads of problems with my connection lately. I've got a T-Mobile sim, and a Nexus 4 I bought from the Play Store. This problem's been happening for the last couple weeks, at least.
My connection has been slow, if it connects at all. Text messages come in minutes/hours/days later, if they come in at all. At first, I was running PA 3.60, without the 4.2.2 radio (I was running the one before it). I realized that I hadn't flash the new radio and bootloader, so I did that. Still no luck. So now, I'm running PA 3.60, with the 4.2.2 radio. I love in Southern California, where T-Mobile has always had brilliant coverage for me. Is there anything I can do? I've already tried a factory reset.

What area do you live in? The modding of their towers to add LTE messed up coverage real bad in most areas. It is still super bad here in Valencia but since they added LTE I just enabled LTE and now I get solid coverage.

I live in north SD county. That's interesting! I'll figure out how to enable LTE, and try that! Thanks!

I have had some pretty bad coverage with Tmobile lately too. I'm not aware that they are doing anything with lte in my area though.
Sent from my Nexus 4 using Tapatalk 4 Beta

Doesn't matter if it's in your area, they're leaning on surrounding towers for the traffic while they do all this crap

Related

Sprint's 4g connection not stable...

Im in the northern chicago area and I'm able to connect to 4g but the connection is slow and unstable...(even with 4 bars). Ive extended the idle time using ##data# but still I have the same issues??? Anybody with a solid connection care to share their ##data# settings? Im thinking the issue might in the settings......
Sent from my PC36100 using XDA App
I'm in Seattle and see similar 4G behavior. Usually 2 bars or so and not great performance (marginally better than 3G). I'd be interested to see if this can be improved by tweaking the settings also.
the 4G antenna in the EVO is half the size of the USB one, I don't even get signal at my house on my EVO, yet I get 1.5MBs on my USB stick. Size matters.
Idk about 4G but i just moved into a new house and i have TERRRIBLE reception no matter where i am. If im not outside, it sucks. Its funny though, as soon as i step out the door, 5-6 bars. Im keeping the phone in hopes that as soon as they get 4G around here (Elmont, NY... Long Island), things will change. =\
sprints 4g is in a horrible part of the spectrum. it's frequency is too high to pass through anything
This thread does not belong here. Take this drivel to the appropriate subforum.
unless you are a running a stock rom with the latest updates, i don't think you can make any of these complaints that you all are unless 4g isn't fully up and running in your city. My girlfriend just got the white evo and we installed the latest updates and she gets a very good 4g signal, i have the black evo running fresh 0.5.3 and i get a pretty good signal myself. Not to mention we live in mpls and 4g isn't even officially here yet. A lot of these problems people are having are user errors, flashing things with no knowledge of what they are doing. I would say go back to stock do to ota update with the new radio and wimax enhancements then tell me what type of 4g coverage you are getting. otherwise you are just trusting the chef that everything is set up right which i would take with a grain of salt because non of them seem to understand exactly how the wimax radio works as of yet. Proof of this is all the problems people are having after trying numerous roms
BB15 said:
I'm in Seattle and see similar 4G behavior. Usually 2 bars or so and not great performance (marginally better than 3G). I'd be interested to see if this can be improved by tweaking the settings also.
Click to expand...
Click to collapse
That's not very encouraging, I am very disappointed by Sprint's 3g speeds. I have yet to see over 1mbs, and over the 4th of July weekended saw .2-.7 mbs. Yes, .2 as in 192kbs. This was in Miami.
vespoli said:
This thread does not belong here. Take this drivel to the appropriate subforum.
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Click to collapse
I started this thread with the intentions of looking into the settings of the wimax ##data# menu....not too rant about the service. I believe with the good signal I'm getting and the fact that I do connect shows that there's an issue with either the roms were flashing or the setting mentioned above. Anybody care to post their settings?
Sent from my PC36100 using XDA App
Changing the wimax idle sleep time from 10 secs to 300 secs could help. My 4G stays on pretty much constantly now instead of switching back and forth between 4G and 3G. You would need your MSL to edit the settings though.
I have similar issues in the chicago land area as well. Very frustrating. I am using a stock rooted rom, but I am using an older OTA update. When I'm outside I always have a strong 4G signal. However, as soon as I go in doors I either loose the signal or have a very weak one. Before you say anything about updating, my GF's EVO is completely stock with the newest OTA update and her 4G behaves very similarly. I actually pick up a better signal at times. It just sucks because if the signal was just a LITTLE bit stronger I would be really happy.
Thats just due to the spectrum used for wimax is at such a high frequency that it does not penetrate walls very well. I'm not sure how sprint will try to remedy this problem, I'm not sure but I get strong signals at my work office and thats inside a building. At home I can get 4G if I am outside once inside I cant seem to get it at all.
What's "##data#" ? I would search it but haven't quite figured it out yet on the app. Google didn't help either (surprisingly).
Sent from my PC36100 using XDA App
jrpointer said:
Im in the northern chicago area and I'm able to connect to 4g but the connection is slow and unstable...(even with 4 bars). Ive extended the idle time using ##data# but still I have the same issues??? Anybody with a solid connection care to share their ##data# settings? Im thinking the issue might in the settings......
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
jr - I am in Gold Coast and recently noticed the 4G signal was junk. It used ot be great inside my 13th floor apartment. I went to the sprint store and they said one of the towers was being serviced (they called a tech. and he said this while I was there). They said end of this week it would be fixed. I was going to give them another week or so and see what the deal is then.
IMO it kind of defeats the purpose of having 4G then. 90% of the time that I want to surf the internet or use 4G I'm indoors, and I would imagine that goes for pretty much everybody. I know this isn't a problem for everybody so it seems, but I think for a lot of people it is.
interesting you say 4 bars of 4g. when i look at my phone i can get up to 6 vertical bars for 3g's signal strength, but with 4g on, and outside i can get 3 "bars" more like "upper wifi arcs" above the 4g signal. and inside my 4g doesn't even register anything, it just shows 4g with no arcs...
however my technique is to put the phone right next to the window and run my micro usb cable from there to my computer. and i then get great data connection...
still experimenting, (had the phone for less than a week) but i think it might work better to go to menu/settings/wirless&networks/ and uncheck mobile network so the phone doesn't use the 3g for data connection when 4g isn't there...
thus if the 4g signal is low, it doesn't drop it to grab the higher signal 3g...
lastly. i'm heading to the store to try to pick up a 2 buck plastic soap dish with a suction cup for the "high tech holding station" on my window. that and a 10 foot micro usb cable i think that will help even more...
best of luck.
I have figured out where in my neighborhood I can get a 4G signal (and I too keep my phone near the window when I want to use it at home). However since the OTA, I noticed that if my 4G signal drops it won't come back unless I toggle the 4G radio. It will just sit in "scanning" and use 3G.
Anyone else noticing this problem?
I would assume that one of the settings/timers need to be tweaked, but I have no idea what my those values were before the OTA.
oreoOozZz said:
Idk about 4G but i just moved into a new house and i have TERRRIBLE reception no matter where i am. If im not outside, it sucks. Its funny though, as soon as i step out the door, 5-6 bars. Im keeping the phone in hopes that as soon as they get 4G around here (Elmont, NY... Long Island), things will change. =\
Click to expand...
Click to collapse
4G has nothing to do with 3G. Clearwire maintains the 4G network and Ericsson maintains the 3G/1X network do if your 3G is bad now, it won't be any different when 4G launches unless Ericsson improves the situation.
If I'd got this device predominantly for 4G...Id've returned it in day one...(IN Chicago also). In fact wouldn't have bought it going in knowing what I knew about the spottiness of tapping into 4G frequency wirelessly.
that makes absolutely no sense.
per your words, 4G has nothing to do with 3G as in Clearwire has nothing to do with Ericsson so what would it matter if Ericsson decided to step its game up if Clearwire is the 4G company?
4G is on a whole different frequency not to mention a whole different tower technology and tower location possibly so there's definetly a good chance that I can maintain a great 4G signal once it arrives in my area compared to the terrible 3G coverage I get.
well see what happens... my luck they will never put 4G by me lol.

[Q] Nexus 4 LTE in Canada - Stopped Working

Hello,
I have a Nexus 4, my carrier is Telus. I have had my phone for 3 weeks now. When I first got it, I used the *#*#4636#*#* trick to get LTE on my phone. It worked great! According to speed test I was getting 27mbps download, whereas on HSPA+ i got 7mbps.
In the last two days, for some reason my phone will not work on the LTE network. I get full bars but they are grey. Also, when the connection used to work, there would be flashing up and down arrows on the signal bars. Now, there is only a flashing up arrow (no down arrow).
I called telus tech support and had them reset the connection to my phone, I also bought a new micro sim card, neither worked.
I do not require LTE by any means, but it is disappointing that I cannot figure this out. Has anyone had a similar problem? I spent the last few days checking other posts and there doesn't seem to be anything similar posted. If there is, I apologize, I am a noob, and I watched the noob video.
Take care
N
swift101 said:
Hello,
I have a Nexus 4, my carrier is Telus. I have had my phone for 3 weeks now. When I first got it, I used the *#*#4636#*#* trick to get LTE on my phone. It worked great! According to speed test I was getting 27mbps download, whereas on HSPA+ i got 7mbps.
In the last two days, for some reason my phone will not work on the LTE network. I get full bars but they are grey. Also, when the connection used to work, there would be flashing up and down arrows on the signal bars. Now, there is only a flashing up arrow (no down arrow).
I called telus tech support and had them reset the connection to my phone, I also bought a new micro sim card, neither worked.
I do not require LTE by any means, but it is disappointing that I cannot figure this out. Has anyone had a similar problem? I spent the last few days checking other posts and there doesn't seem to be anything similar posted. If there is, I apologize, I am a noob, and I watched the noob video.
Take care
N
Click to expand...
Click to collapse
Hey there. Fell Canadian (and TELUS customer) here. I live in British Columbia, and I just checked my LTE and it seems to be working. Are you using a custom ROM? What Baseband version do you have? I'm on M9615A 2.0.1700.33. Hope this helps.
Sobai said:
Hey there. Fell Canadian (and TELUS customer) here. I live in British Columbia, and I just checked my LTE and it seems to be working. Are you using a custom ROM? What Baseband version do you have? I'm on M9615A 2.0.1700.33. Hope this helps.
Click to expand...
Click to collapse
Hi,
Thanks for the reply. I am not using a custom rom and we have the same baseband version
That's strange. What part of Canada are you in?
Sent from my Nexus 4 using xda premium
Sobai said:
That's strange. What part of Canada are you in?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I am in Toronto. I told google that my device makes a buzzing noise (which it does) and they are sending me a replacement. Hopefully the new phone won't have the same connectivity issues.
Did you try changing your APN settings? I know for Rogers customers, there is a specific/different APN to use when you want to use their LTE network on your Nexus 4.
does it work without LTE? if you go back into the settings and change it back to the default, does it work on HSPA+ or 3g?
My LTE works, and is really really fast. download is about 90mbits/s and upload is about 75. I am in Barrie Ontario, on Koodo.
However, the speedtest app will not work, no matter what I do. So I have to use some other crappy app. Anyone else?

[Q] Bad T-Mobile Signal, Anything I can do?

So, I have a Nexus 4, and T-Mobile ($30/month prepaid). I live in the south-western part of PA. I'm in my house currently, and have full bars, no problems there.
I was at work earlier (inside), and had no signal at all. Outside I have like 1-2 bars, sometimes. I'm in the same town too, and the area seems to be in a more elevated area as well.
When I tried searching for mobile networks, I did notice AT&T showed in the list, but not T-Mobile. Perhaps this means AT&T has better coverage in my area than T-Mobile? Is there anything I can do to improve signal on my-end, like flashing different basebands? I was on the latest (.48 I think) earlier when I experienced this, but I flashed down to .33 now. Still full bars in my house, but I'll have to wait till tomorrow to verify if it actually changes anything.
I like T-Mobile, so I would prefer to keep using their service, but I do need some kind of cellular at work :/ I don't think AT&T offers anything like T-Mobile's $30/month prepaid plan either, for that cheap anyway.
Edit: T-Mobile's Coverage map shows green for my entire town and neighboring towns, for 2G/Voice.
espionage724 said:
So, I have a Nexus 4, and T-Mobile ($30/month prepaid). I live in the south-western part of PA. I'm in my house currently, and have full bars, no problems there.
I was at work earlier (inside), and had no signal at all. Outside I have like 1-2 bars, sometimes. I'm in the same town too, and the area seems to be in a more elevated area as well.
When I tried searching for mobile networks, I did notice AT&T showed in the list, but not T-Mobile. Perhaps this means AT&T has better coverage in my area than T-Mobile? Is there anything I can do to improve signal on my-end, like flashing different basebands? I was on the latest (.48 I think) earlier when I experienced this, but I flashed down to .33 now. Still full bars in my house, but I'll have to wait till tomorrow to verify if it actually changes anything.
I like T-Mobile, so I would prefer to keep using their service, but I do need some kind of cellular at work :/ I don't think AT&T offers anything like T-Mobile's $30/month prepaid plan either, for that cheap anyway.
Edit: T-Mobile's Coverage map shows green for my entire town and neighboring towns, for 2G/Voice.
Click to expand...
Click to collapse
Try these APN settings http://forum.xda-developers.com/showthread.php?t=2236735
Sent from my Nexus 4 using xda app-developers app
If that don't work then call T-Mobile and ***** them out for poor signal coverage
Modem flash to .33 nor the APN settings helped; still a pretty bad/no signal :/
Under About Device, I think my signal is like -80 or something; I've seen it go higher and lower, and I still had a connection though. Any ideas?
Did you contact T-Mobile yet? Maybe they can get you a signal booster.
Sent from my Nexus 4 using xda app-developers app
Another option if you're running a touchwiz rom is to use wifi calling.
Sent from my SGH-T999 using xda app-developers app
Been wondering same thing lol
Sent from my HTC One using xda premium

Verizon service horrible lately

I have a DE phone with the latest update. Service in my area this week has been horrible.( Wichita Kansas ) I've mostly been in 3g with service coming and going all week. My coworkers have this problem as well. Is anyone else experiencing poor service ?
cam1pbell said:
I have a DE phone with the latest update. Service in my area this week has been horrible.( Wichita Kansas ) I've mostly been in 3g with service coming and going all week. My coworkers have this problem as well. Is anyone else experiencing poor service ?
Click to expand...
Click to collapse
The tower in my area is notoriously crappy. many times even text messages will delay until we travel to another cell. My ex as an example received a Text message two days after I had sent it. no rhyme or reason, just crap service across all devices.
As far as 3g goes, if others have 4g my only suggestion is to reboot the phone. worked for my s3 running cyanogenmod 12.
Call them and ask them to investigate the tower. Have your coworkers call as well. You would need to know your signal strength for any real troubleshooting. Its possible that another vendor put up a tower or increased bands (channels) on existing tower. Also, does your employer have an extender/repeater. Maybe it is having issues?
Sent from my SM-N910V using Tapatalk
sixtythreechevy said:
Call them and ask them to investigate the tower. Have your coworkers call as well. You would need to know your signal strength for any real troubleshooting. Its possible that another vendor put up a tower or increased bands (channels) on existing tower. Also, does your employer have an extender/repeater. Maybe it is having issues?
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
I'm going to give it a couple more days just in case they're working in the area and no my company does not have an extender Network out here I wish they did. Thanks
The BPA1 update really screwed with my reception. Prior to the update, I would be 2-3 bars 4G service with no drops inside my fire hall. After the update, I bounce between 1x & 3G with only 1 bar each depending on where I am in the building and it chews through battery the whole time. I updated one night at the hall and went from 2 bars 4G and streaming video with no drop outs to 1x and barely able to load Google.com all while sitting in one spot.
The phone also lags considerably while switching between networks and/or wifi.
swartlkk said:
The BPA1 update really screwed with my reception. Prior to the update, I would be 2-3 bars 4G service with no drops inside my fire hall. After the update, I bounce between 1x & 3G with only 1 bar each depending on where I am in the building and it chews through battery the whole time. I updated one night at the hall and went from 2 bars 4G and streaming video with no drop outs to 1x and barely able to load Google.com all while sitting in one spot.
The phone also lags considerably while switching between networks and/or wifi.
Click to expand...
Click to collapse
I agree the BPA1 update made my reception really bad too. I've gotten so many dropped calls at my house since then. I think I'm dropping Verizon as soon as my contracts up....
You can try 4G switcher app and toggle off LTE/CDMA auto PRL and then back to it to refresh your data?
Flashed back to BOG5 . Signal strength seems fine now. Maybe Verizon puts out ****ty updates on purpose just so people get tired of the poor performance and go buy a new phone . I hope not, makes me wonder
Sent from my SM-N910V using XDA-Developers mobile app
Now that I have unlocked the bootloader, I flashed back to the BOK3 modem and have much better signal strength and faster downloads as a result. Call audio is suffering a bit though with a nasty echo at times...
Sent from my SM-N910V using Tapatalk

Verizon Signal Strength/reliability

Hey all,
I've seen a few posts regarding signal problems on TMO and Sprint, but not much on Verizon.
How is your guys' experience on VZW?
Works good for me on Verizon. I don't live in a big city, but I never lose service and I get over 100mbs dowload speeds in certain areas over LTE.
Been using mine on Verizon for a week now and no issues so far. It works everywhere any other device i have used works.
PH-1 reception in my house in mid-peninsula SF Bay Area is non-existent. Meanwhile the Galaxy 7, Galaxy 5, iPhone 5, and iPhone 7 all get decent enough signal here. No matter how good the phone otherwise, that's a deal killer.
Update: the phone continues to frustrate. Reception sucks even in the heart of towns here where other phones are just fine. Basically, the phone is useless except as a pretty iPod that takes cool 360 pictures. What a shame.
What's a good app to test download speeds?
I live in upstate NY. Literally in a gorge.i get the same or better service than my HTC 10 and the WiFi is way better. Don't need WiFi calling anymore.
I'm also in upstate NY. I get extremely fast speeds on wifi but lte seems pretty slow. What network settings are you all using??
mpetruzz said:
I'm also in upstate NY. I get extremely fast speeds on wifi but lte seems pretty slow. What network settings are you all using??
Click to expand...
Click to collapse
Global, enhanced lte, nothing special
aer0zer0 said:
Global, enhanced lte, nothing special
Click to expand...
Click to collapse
I'm not seeing that setting. Can you take a screenshot??
mpetruzz said:
I'm not seeing that setting. Can you take a screenshot??
Click to expand...
Click to collapse
Just took this. Remember, there isn't any carrier aggregation. That can make it worse.
aer0zer0 said:
Just took this. Remember, there isn't any carrier aggregation. That can make it worse.
Click to expand...
Click to collapse
Screwed up screenshots
Ref: Verizon
I'm getting LTE+ carrier aggregation in the Hickory, NC area. I've seen download speeds as high as 28 Mbps, although I've only been on Verizon 2 days now and I've only ran a few speed tests.
I recently ported my number to Verizon from T-Mobile because I was one of those who was experiencing connectivity issues with T-Mo. For me this phone works much better on Verizon than T-Mo. The phone I have now is a replacement. The first one constantly dropped cellular connections and with it I never saw LTE+ on T-Mo not even once. With the new replacement phone it showed up at times closer to Hickory but Verizon seems to have it everywhere around here.
foopy said:
I'm getting LTE+ carrier aggregation in the Hickory, NC area. I've seen download speeds as high as 28 Mbps, although I've only been on Verizon 2 days now and I've only ran a few speed tests.
I recently ported my number to Verizon from T-Mobile because I was one of those who was experiencing connectivity issues with T-Mo. For me this phone works much better on Verizon than T-Mo. The phone I have now is a replacement. The first one constantly dropped cellular connections and with it I never saw LTE+ on T-Mo not even once. With the new replacement phone it showed up at times closer to Hickory but Verizon seems to have it everywhere around here.
Click to expand...
Click to collapse
That's funny actually, right after I took that, I went to lte discovery app, and saw that I was on band 4 & 13 . It's not " supposed " to work...lol
I'm using Xfinity which is Verizon and works fine on the SF Bay Area but since I'm using Xfinity and not Verizon proper, I don't see the option for enhanced LTE...
I got this on Verizon on the way into work this morning.
nrage23 said:
I got this on Verizon on the way into work this morning.
Click to expand...
Click to collapse
That's good. We don't have those kind of speeds around here. 28-34 is normal for Verizon lte here.
My download speeds are only averaging 7 mbps on lte on Verizon in NY.
Which bands are you all using?? I left mine on the default and not sure if that'd make a difference.
I tried a few others with not much difference
This is my 3rd replacement. The first one didn't activate, the second overheated and now the 3rd seems to be working well. What I noticed on the 3rd one after reading the forums is the ceramic I'd alittle grippier than the last one which was smooth like glass. The 2nd one was smooth like glass. Before I did the replacement I also weighed it by hand because I read somewhere the new replacements have alittle more weight to it and it did. It was noticeable.
As far as signal. It seems to be on par with my m9. I was surprised I got 117mbps in my town which is in Shentel territory for Sprint but so far everything works great
Sent from my PH-1 using Tapatalk
mpetruzz said:
My download speeds are only averaging 7 mbps on lte on Verizon in NY.
Which bands are you all using?? I left mine on the default and not sure if that'd make a difference.
I tried a few others with not much difference
Click to expand...
Click to collapse
I bounce between band 13 and band 4 in cortland
Hit and Miss
Mine has been iffy since I "officially" added it to my Verizon account (I initially just pulled the SIM from my Pixel, and plopped it in my Essential - Worked like a champ, then I replaced my Pixel with my Essential with customer service, over the phone, and after reboot, it has been hit or miss (it was 3G from the time I hung up with Verizon, until I finished driving from Vegas to SLC). I messed with the carrier settings, and it was LTE+ for a day, then back to no signal the next morning.
Some days 3G is the best I can get, others LTE+ works fine, and some days, 1X or no signal. I've tried changing the settings from Global, to LTE, to LTE/WCDMA to what ever else looked okay). Today, it's been LTE+ most of the day.
justinblaine23 said:
Hey all,
I've seen a few posts regarding signal problems on TMO and Sprint, but not much on Verizon.
How is your guys' experience on VZW?
Click to expand...
Click to collapse

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