[q] Black line across the screen - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hello guys like i said there is a black line running horizontally at the bottom of the screen. I did not drop the phone or something to buy it just appeared out of the blue...
It looks like a straight line but am not sure. A very small but a big horizontal line tho when i restarted the phone i could see the pixels change most likely like a dead pixels but i could see the line change kinda. Is it covered in att warranty if i wanna replace it or something or is it repairable?
Any help on this please?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Dare{D}evil said:
Hello guys like i said there is a black line running horizontally at the bottom of the screen. I did not drop the phone or something to buy it just appeared out of the blue...
It looks like a straight line but am not sure. A very small but a big horizontal line tho when i restarted the phone i could see the pixels change most likely like a dead pixels but i could see the line change kinda. Is it covered in att warranty if i wanna replace it or something or is it repairable?
Any help on this please?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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Take it to the store you bought it from. With AT&T there is no telling if they will accept as warrantee or not since its up to each employee it seems. If they won't take it call samsung.
Sent from my GT-I9505 using Tapatalk 2

Thanks for the reply
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Related

Something is wrong with my screen please help

I just noticed today that there is a bright line at the bottom of my screen. Tried changing wallpaper rebooting made no difference. Not sure if its a burned line on the screen now. I have attached a screen shot, any suggestion or test method I can check would be greatly appreciated.
Sent from my GT-I9100M using Tapatalk
Lol can't see it which means its probably something wrong with your display
Sent from my GT-I9100 using XDA App
If it's the display itself that's having a problem, you need to take a pic of it using a camera. A screen shot is just a capture of what's being projected on the screen, not the screen itself.
I had the same problem after a screen replacement on my phone which I originally broke the screen on. I would suggested taking it back to the store for a replacement handset.
Sent from my GT-I9100 using XDA Premium App
BarryH_GEG said:
If it's the display itself that's having a problem, you need to take a pic of it using a camera. A screen shot is just a capture of what's being projected on the screen, not the screen itself.
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I'm in vegas right now and although I should be having fun but this phone screen issue is bothering me. Is there any test I can do author my laptop here? I basically a bright white line at the bottom of the screen.its a thin line but noticeable. :-( its want there before and appear out of no where.
Sent from my GT-I9100M using Tapatalk
Don't think so, I feel your pain mate. Its a line of dead pixels on mine it was really bright then after a few days then typically after about 2 days it changed to a really really faint line which was barely visible.
Sent from my GT-I9100 using XDA Premium App
blasterbates180 said:
Don't think so, I feel your pain mate. Its a line of dead pixels on mine it was really bright then after a few days then typically after about 2 days it changed to a really really faint line which was barely visible.
Sent from my GT-I9100 using XDA Premium App
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that's exactly what I have right now. A really bright thin line. this is a canadian bell sg 2 and I have rooted and unlocked with chainfire cf-root using zs kg2 kernel. So I got a yellow triangle that I need to get rid off. Any suggestions? I'm worry about the counter where they may be able to tell that the phone is has been tempered. :-(
Sent from my GT-I9100M using Tapatalk
Restore to stock firmware and reset the custom rom download counter using a USB jig.

Faulty screen pebble blue s3

I have purchased the samsung s3 in pebble blue and it has gaps around the screen in random places. Is this normal as chitter chatter are saying samsung phones come like this. Although my partners white s3 has no gap issues at all!!!!!
http://forum.xda-developers.com/attachment.php?attachmentid=1217031&stc=1&d=1343067695
http://forum.xda-developers.com/attachment.php?attachmentid=1217032&stc=1&d=1343067695
http://forum.xda-developers.com/attachment.php?attachmentid=1217033&stc=1&d=1343067695
No gaps here, I would return it!
Powered by the SGSIII
ThC23 said:
No gaps here, I would return it!
Powered by the SGSIII
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Yep mine doesn't either
Sent from my SPH-L710 using xda premium
BubZX said:
Yep mine doesn't either
Sent from my SPH-L710 using xda premium
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What colour hansets do u guys have i aslo own a white one which is completely fine no gaps its just where i got the phone from cant see there is a problem and was gonna send me the same handset back until i said if u do i wont accept it from the courier
Mine looks perfect return it for another
*also pebble blue
Sent from my samsung galaxy III using xda app-developers app
I don't have this issue either and I have a blue as well
Sent from my SCH-I535 using xda premium
I have pebble blue as well. No gaps here.
Sent from my SAMSUNG-SGH-I747 using xda premium
Yes I have a gap.
Pebble blue got from wirefly
Sent from my SGH-T999 using xda premium
I had a gap on the bottom of mine, looked like the glue was separating. Exchanged at Costco with no issues!
I had the issue I return it and got the white one, they will try to tell you that is not but it is, there phone at the store didn't even had that so yeah
Sent from my SGH-T999 using Tapatalk 2
Nope... No gaps on mine... Pebble Blue T-Mo
Sent from my Asus Transformer Prime using XDA Premium HD
Pebble blue here also.
Sent from my SPH-L710 using xda premium
No gaps but i gave it away.
surprize me with something amazing android your boring me.
I got a white one and it does not have that.
Sent from my Samsung Galaxy 3 i747m (telus) using xda-developers
i have a white one with no issue. but i got something people can try. turn the lights out, and view a black screen/page of something and sorta manipulate the light from the buttons in the palm of your hand so as to use it as a flashlight (because a flashlight and blacklight wont work), i found some weird looking defect or hieroglyph in the middle left side. but it doesnt affect anything only i will ever know its there. kinda weird.. looks like a crudely drawn number 4 wrote with a stylus permanently embedded in the polarizing film
Is it that whitish color because dirt go in there? Or did it actually look like that when you got it?
I feel like I have a slight on the bottom of mine now...
I got gaps everywhere :/ Might see if VZW will exchange it then.
ddggttff3 said:
I got gaps everywhere :/ Might see if VZW will exchange it then.
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Yeah make sure you do I changed mine too
Sent from my SGH-T999 using Tapatalk 2
Mine, Pebble Blue, no gap :good:
Blue, small gap at the bottom. Doesn't bother me that much.

White pixel.

I posted last night that there is this really small white dot on my screen. It only visible on light colors like white . But its not visible if the color is really dark. Like on you tube where the search option is it not visible but when i go to Facebook i can see right next to my notification but its small. Anyways is there a way for it to go away? This phone is only like a day old :/ & it was bigger last night but it got smaller because i played a video that repeated blue red and green fast because i heard it make stuck pixel go back to normal.
Also is it a dead pixel or stuck?
Return the phone if you can't live with it.
Sent from my Nexus 4 using xda premium
I think, you should return it too, this kind if issue will make you mad, you will always see it
Tapalked with a Nexus⁴
Gokh said:
I think, you should return it too, this kind if issue will make you mad, you will always see it
Tapalked with a Nexus⁴
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I was hoping to fix it :/ i guess ill fill out the rma stuff.
Where is it? I couldn't see it.
Sent from my Nexus 4 using xda premium
^ same here :s
BDW, OP can u please post the picture of your white case on N4? Or u can PM me the link if u upload elsewhere.
I'd RMA it, pretty sure they'll replace it free of charge. Although it's just a pixel, stuck and/or dead pixels annoy the crap out of me because once you notice them, you can't stop looking at them every damn time!
Sent from my Nexus 4 using xda premium
Depends on Google/LG's interpretation - Samsung don't except anything under 5 pixels as faulty
wngmv said:
Where is it? I couldn't see it.
Sent from my Nexus 4 using xda premium
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Its really small i sent a picture to the rep that i was speaking too he said its small but we will still replace it . But im worried that when they inspect it they wont see it & they will charge me :/. It only like 2 days old now.
Also i told the rep that i been have some random reboots.
filthykid said:
^ same here :s
BDW, OP can u please post the picture of your white case on N4? Or u can PM me the link if u upload elsewhere.
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There i can send you link to buy it if you want.
teddytales66 said:
There i can send you link to buy it if you want.
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Thank u so very much for posting these pics. I was thinking of ordering a white case since a week but was very skeptical of how will it look on my N4. Ordering one now. Will give u 3 Thanks in return. Gave one today.:good:
Done hitting that Thanks button thrice.
happened to me too
did you get your phone replaced original poster. because I have the same problem.
RMA that sucker,I had the same thing and I could not stop looking at it I had to RMA it
Sent from my Nexus 4 using xda premium
richarddwyer10 said:
RMA that sucker,I had the same thing and I could not stop looking at it I had to RMA it
Sent from my Nexus 4 using xda premium
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I just saw a white pixel on the middle of the screen but I can only appreciate it at dark, when screen is black and brightness set to maximum (which I never have on dark environment). Was that an issue for you? I really have to look for it for a while in any other case. Pixels are sooo small. Don't even bother to rma. No other issue with the phone.
I'm thinking it's just a pixel stuck in a grey colour because it so difficult to see.
Sent from my Nexus 4 using Tapatalk 2
exactly the same problem, around the same place !
tonight or tomorrox I'm gonna command a new one, I already called google.
what happened to you OP ?
jaggyjags said:
I just saw a white pixel on the middle of the screen but I can only appreciate it at dark, when screen is black and brightness set to maximum (which I never have on dark environment). Was that an issue for you? I really have to look for it for a while in any other case. Pixels are sooo small. Don't even bother to rma. No other issue with the phone.
I'm thinking it's just a pixel stuck in a grey colour because it so difficult to see.
Sent from my Nexus 4 using Tapatalk 2
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I had three white spots only visible on a light background, it was not visible at all with a dark background
Sent from my Nexus 4 using xda premium
I better leave this thread before I start to notice something wrong with my screen
Please disregard typos.... Sent from my NeXuS 4
My Nexus 4 has exactly the same problem, at the same place.
OP, I think i got your phone, look at the picture.
I'm now trying to fix it with movies, if it wont gets better, i'll send it back tomorrow.
teddytales66 said:
There i can send you link to buy it if you want.
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I have the same issue but luckily it's right at the top under the notification bar so only see it very occasionally when I turn to landscape in Gmail or something.

[Q] I dropped my S4 i9500.

Well, the worst thing happened, I dropped my i9500. I would rather die. Now there's a red line on my screen on the left side of screen. It dropped on its base (the battery side) yet, it affected the screen. It's static, stays, changes color according to the app I'm using. Like right now it's red on the keyboard, but kinda green on the chrome app. I'm sorry I don't know how to view screen shots, but I've attached two .png file.
My question, can I make this right, or do I have to take it to the Samsung people?
Oh man! I just viewed the screenshot from my computer, and I don't see any line. So, basically it's somewhere below the screen, where the software doesn't capture it in screenshots.
Send it in to Samsung
Just give it to the Samsung people if you still have warranty
Sent from my GT-I9505 using XDA Premium 4 mobile app
Unfortunately i think you cracked your display. Fortunately it still works. Screenshot doesn't capture it because it's physical. Not a software issue. I payed almost 200 euros to change my display. It's not covered by warranty
Sent from my GT-I9505 using xda app-developers app
Screenshotting a broken screen to show damage.
I love XDA these days! Haha
Sent from my GT-I9505 using XDA Premium HD app
The joke's on you!
Obagleyfreer said:
Screenshotting a broken screen to show damage.
I love XDA these days! Haha
Sent from my GT-I9505 using XDA Premium HD app
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Dude, the screen is not broken. Something's physically disturbed from the inside. And anyways, here at my place, people are stupid, so they'll just change my screen for free, 'cause they think I got warranty.
TheSinister said:
And anyways, here at my place, people are stupid, so they'll just change my screen for free, 'cause they think I got warranty.
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then why don't u take ur phone to the place to fix it? I hope they r smarter then u and don't change it for free because it was ur fault.
Dont you have insurance?

Red spots on phone

OK I've owned this phone for a year and suddenly red burn in circles are appearing on my screen. Anybody else have this issue and if not any advice as to how I can remove them? Or is it a service issue that's going to cost me a new screen?. Thanks
Sent from my LG-H831 using XDA Premium HD app
same here, upper left corner...
k3mik4l said:
OK I've owned this phone for a year and suddenly red burn in circles are appearing on my screen. Anybody else have this issue and if not any advice as to how I can remove them? Or is it a service issue that's going to cost me a new screen?. Thanks
Sent from my LG-H831 using XDA Premium HD app
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If you haven't rooted it, then send it in for warranty repair. If you have rooted it, you'll need to either live with it or replace the screen
It's a known issue. They show up in either red, blue, yellow, or white. Either send it in for warranty or replace the screen.
rooted since day #1
Sean89us said:
If you haven't rooted it, then send it in for warranty repair. If you have rooted it, you'll need to either live with it or replace the screen
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Same spot in the center (((
Yep bottom center reddish spot you can only see it on black screen when it's dark but yea same here since day one.
Sent from my XT1575 using XDA-Developers mobile app
Rooted as well, just got a G5 but love my pure for custom Roms and such. I'll look into a new screen or deal with it. Thanks fellas
Sent from my LG-H831 using XDA Premium HD app
Arrg me too!
Sean89us said:
If you haven't rooted it, then send it in for warranty repair. If you have rooted it, you'll need to either live with it or replace the screen
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IIrc hardware defects are still covered under the warranty even with bootloader unlock. But I also have one of these dots. Towards the bottom, it's blue. Had it since opening the phone. Was going to send it in for reapir, but I couldn't figure out how to return the phone to stock.

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