I dont know about the rest of you, but is this just the Galaxy S4 phones feature that whenever I reboot the phone, at the top of the SIM PIN enter prompt window, it says: 3 ATTEMPTS LEFT. Or, is it my Service provider which is T-Mobile?
Is this normal?
I NEVER EVER had even ONE failed SIM PIN code failure before as I know the PIN in my head.
This is NOT my Screen Lock PIN code, I am refering to the SIM PIN code once the phone is rebooted.
Is this just T-Mobile to have 3 SIM PIN code fail attempts or is it the Samsung Galaxy's S4 feature?
And, just in case I type in 3 failed SIM PIN codes, then would a "Factory Reset" reset the number of tries to 3 attempts again?
Or, would I have to contact T-Mobile?
Thx
itsonlyme999 said:
I dont know about the rest of you, but is this just the Galaxy S4 phones feature that whenever I reboot the phone, at the top of the SIM PIN enter prompt window, it says: 3 ATTEMPTS LEFT. Or, is it my Service provider which is T-Mobile?
Is this normal?
I NEVER EVER had even ONE failed SIM PIN code failure before as I know the PIN in my head.
This is NOT my Screen Lock PIN code, I am refering to the SIM PIN code once the phone is rebooted.
Is this normal for T-Mobile to have 3 PIN code fail attempts or is it the Samsung Galaxy's S4 feature?
Thx
Click to expand...
Click to collapse
That has been standard on all my SIMs and phones I've used (Telia and Tele2 in Sweden). If you fail 3 times you need to use your PUK code.
Xphome said:
That has been standard on all my SIMs and phones I've used (Telia and Tele2 in Sweden). If you fail 3 times you need to use your PUK code.
Click to expand...
Click to collapse
How do i do that???
Just so you know, its a unlocked phone.
So is 3 failed attempts the standard policy?
itsonlyme999 said:
How do i do that???
Just so you know, its a unlocked phone.
Click to expand...
Click to collapse
You just enter it. But you only need to if you fail the PIN code 3 times in a row.
Xphome said:
You just enter it. But you only need to if you fail the PIN code 3 times in a row.
Click to expand...
Click to collapse
Ok, but do I obtain the PUK number from my Mobile Provider by phone or it can be somewhere else on a website?
Thanks
itsonlyme999 said:
Ok, but do I obtain the PUK number from my Mobile Provider by phone or it can be somewhere else on a website?
Thanks
Click to expand...
Click to collapse
Mine is written on the big card that my SIM was attached to when I got it.
itsonlyme999 said:
How do i do that???
Just so you know, its a unlocked phone.
So is 3 failed attempts the standard policy?
Click to expand...
Click to collapse
It should stand in the papers that came with your SIM or on the internet if you have an account you can log in to with your provider
Sent from my GT-I9505 using xda app-developers app
DenmarkRootN00b said:
It should stand in the papers that came with your SIM or on the internet if you have an account you can log in to with your provider
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Its stashed somewhere and need to find it. In the meantime, I have it written down and stored in a locked place.
But my question was, that since I never typed in an incorrect SIM PIN before, is it normal to show at the SIM PIN logon screen that I have 3 Attempts to try?
Or, was it more than this?
So in other words, is 3 the normal failed attempts for most phones?
itsonlyme999 said:
Its stashed somewhere and need to find it. In the meantime, I have it written down and stored in a locked place.
But my question was, that since I never typed in an incorrect SIM PIN before, is it normal to show at the SIM PIN logon screen that I have 3 Attempts to try?
Or, was it more than this?
So in other words, is 3 the normal failed attempts for most phones?
Click to expand...
Click to collapse
Yes, 3 has been the limit on all of my SIMs and phones. My S4 also shows that "warning".
OK, I wrote my SIM PIN code down and stored it in a secured place.
But, I managed to find the part of my SIM card with several 4-digit numbers and one of them is a 3-digit number (the last one at the way bottom).
But in case I do loose my SIM PIN (the one that I created or changed myself when setting up the phone), should I use one of these numbers as a backup SIM PIN to unlock my phone after a reboot?
Please see "PARTIAL" image of the numbers (for security reasons) of the portion of the SIM card.
itsonlyme999 said:
Its stashed somewhere and need to find it. In the meantime, I have it written down and stored in a locked place.
But my question was, that since I never typed in an incorrect SIM PIN before, is it normal to show at the SIM PIN logon screen that I have 3 Attempts to try?
Or, was it more than this?
So in other words, is 3 the normal failed attempts for most phones?
Click to expand...
Click to collapse
Yes.. It is normal and 3 attempts is normal. Mine does it also... It is probably just to avoid problems with people today that don't understand anything.. Like don't eat batteries, it can cause severe internal damage... It is logic for most of us
Sent from my GT-I9505 using xda app-developers app
itsonlyme999 said:
OK, I wrote my SIM PIN code down and stored it in a secured place.
But, I managed to find the part of my SIM card with several 4-digit numbers and one of them is a 3-digit number (the last one at the way bottom).
But in case I do loose my SIM PIN (the one that I created or changed myself when setting up the phone), should I use one of these numbers as a backup SIM PIN to unlock my phone after a reboot?
Please see "PARTIAL" image of the numbers (for security reasons) of the portion of the SIM card.
Click to expand...
Click to collapse
My PUK code is 8 numbers (see attached image). The card also says that I can see the code if I login to my providers website so you probably can too.
I'm in the same boat. Problem is once the SIM is blocked the only place you can go is to the phone dial pad to call an emergency number. There's no place to enter the PUK code. If I enter the PUK in the dial screen and press "call" it says it's not a valid emergency number. Restart just takes it back to the screen that says the SIM is blocked, and the options to call emergency or SOS #. No PUK entry.
Anyone?
Edit: Found the answer on a T-Mobile support site:
When the device displays 'SIM card is PUK-Locked. Please contact Customer Care’, tap Emergency Call.
Enter the following: **05*PUK*NEWPIN*NEWPIN#
Message is displayed that it's reset. Tap OK.
This works.
itsonlyme999 said:
OK, I wrote my SIM PIN code down and stored it in a secured place.
But, I managed to find the part of my SIM card with several 4-digit numbers and one of them is a 3-digit number (the last one at the way bottom).
But in case I do loose my SIM PIN (the one that I created or changed myself when setting up the phone), should I use one of these numbers as a backup SIM PIN to unlock my phone after a reboot?
Please see "PARTIAL" image of the numbers (for security reasons) of the portion of the SIM card.
Click to expand...
Click to collapse
No, not that card or those numbers. The BIG card, the credit card-sized one. It should clearly state "PUK" and 8 digits.
Related
here is what happened...
got my xda 2 a few weeks which was supposedly "unlocked" and installed a sim card from my local provider and i had mobile inernet for about a week and then a few days later it just stopped. i completely lost the signal and up in the connectivity section it just says "no service". i have tried a hard reset and that didnt help. i still dont know when the heck happned or what is wrong but now things have gotten even weirder. when i toggle between flight mode on and off it prompts me saying "sim card blocked. please enter PUK" does this mean my xda 2 is locked? is it possible for a device to be unlocked and then locked all over again for some reason?
i tried using the unlocking tool from this site but the one that runs off you desktop pc tells me the phone is already unlocked and the one you run off your pocket pc tells me everything is fixed but i still get prompted for the PUK?
your problem is that your SIM card is locked, not your device. This mostly happens when you try to enter the PIN code 3 times without success. The only way out is to enter the PUK code, so you can change the SIM password.
In Europe, this code is mostly given to you at signup time. Here, in the US, they make you call the telcom operator and dig it out of them, if you get a competent person on the other end of the phone line.
So, my bet is that you entered the wrong pin code for your phone -- and maybe you did this without even knowing you did it.
sigh...to tell you the truth i was hoping it was a locked xda 2...maybe that would of explained why im not getting a signal ...
You are not getting a signal because the puk is now required to access the sim/service provider. You should be able to get the puk by calling your provider or online through your providers internet site, you should then have a working phone again. To prove this to yourself just place another sim in the phone.
i have a g1 but it doesnt made the unlock code request.
and it show a message
NO SIM CARD have NO SERVICE.
the sim is working perfectly on another phone.
how can i check the sim card reader..?
or any tip....
no body...????? heeeeeeeeeeeeelp....
Go to Settings > Wireless Controls > Mobile Networks > Network Operators.
Select the new network, and you'll be prompted for the code.
Also (for your silly simple checks) ensure the sim card is inserted in the correct orientation.. the key on the sim needs to match the diagram on top of the sim slot.
ezterry said:
Also (for your silly simple checks) ensure the sim card is inserted in the correct orientation.. the key on the sim needs to match the diagram on top of the sim slot.
Click to expand...
Click to collapse
Unless something's broken, it won't even be able to go in backwards. The key cut needs to be in the right place in order for the BATTERY to be installed.
lbcoder said:
The key cut needs to be in the right place in order for the BATTERY to be installed.
Click to expand...
Click to collapse
Why so it is (my fault for never actually trying.. had someone say they tried backwards [and it failed] but they also previously opened the phone without the right tools and the plastic of the battery case was a bit of a mess..)
hi to all, thank you by your help.. but i still with the same problem.
1. the sim is install in the correct positions
2. if i try to search my network it show,,,
your sim card does not allow a connection to this network, and never ask for the sin network unlock PIN
3. i installed 3 or 4 diferents sim and the same history, doesnt asl for sim network unlick pin
i found this link.
http://www.jukie.net/bart/blog/sim-unlocking-g1
i try all but noting...
hello, me too i try to use my but i can't when i put the sim card it always shows "no sim card in phone" now what can i do to display the enter code screen?
food for thought
Just curious, have you gone to Settings-Applications-Manage Applications and searched for Google Apps and cleared the cache.
I had a similar issue with the unlock screen and my calls never ring through, they went right to voice mail. I cleared the cache and that resolved the issue. Not sure if it will take care of the network issue, but give it a try.
any update about..???? no body know the problem..?
Hi all, I'm new here and before I tell you the problem, I appreciate all the info on these forums and the work that is put into everything. Thank you in advance.
So, I have a locked Rogers branded X10a, and I was unable to get the SIM unlock pin. So, I got the network unlock code, but whatever sim I put in, the screen always reads "no sim card" in the phone and then the activating screen loads and continues to load forever. Under settings (without a sim in the phone), there is the option for sim unlock pin, but that is the code that I am unable to get after numerous tries on different sites.
How can I get to the screen to enter the sim network unlock code if the phone in not recognizing any sim cards that I put in? Btw, I'm using AT&T. Any help would be greatly appreciated. Sorry for the length of this post and thank you.
I had similar issue my w580i. I had it after putting the unlocking code it stop recoganising SIM, havn't solution till now
Did you try using a different Rogers sim?
I don't have a rogers SIM, only AT&T. I bought the phone locked and just figured I would be able to get an unlock code like all the other phones I've had before, but no dice.
Check your pm
Sent from my X10a using XDA App
I just tried to put in my deactivated Rogers SIM card from long time ago, and I am also getting "No SIM Card" ... Not sure if your problem has anything to do with Rogers Wireless used to be "Rogers AT&T" before
If you have any friends has SIM card from different carriers, try to put those in and see if you experience "No SIM Card" issue.
Regards
Mabye it does.. I'll try and find someone with a Tmobile sim I guess.. thanks for the advice though..
Please keep me updated on this, I'm trying to unlock my X10, I got the code from cellunlock.net through the manufacturer and keeps telling me after I enter the code that it was unsuccessful.
I still can't unlock my phone either but I'm not sure about the SIM unlock code you're talking about. Are you talking about the IMEI? or the actual code that's used to unlock the phone? I've tried Mobileincanada.com but they couldn't unlock my phone and gave me a refund and I'm still waiting for this dealer on ebay. Good luck dude, keep us posted
junkk29 said:
I still can't unlock my phone either but I'm not sure about the SIM unlock code you're talking about. Are you talking about the IMEI? or the actual code that's used to unlock the phone? I've tried Mobileincanada.com but they couldn't unlock my phone and gave me a refund and I'm still waiting for this dealer on ebay. Good luck dude, keep us posted
Click to expand...
Click to collapse
Got an unlock code, www.cellunlock.net
Make sure to pick the Sony Ericsson Manufacturer code it's 34.99 but well worth it. It works now.
the manufacturer unlock code is the one I got, but I just don't get the option to put it in because the phone doesn't recognize the AT&T sims that I've put into it...
Jikenda said:
the manufacturer unlock code is the one I got, but I just don't get the option to put it in because the phone doesn't recognize the AT&T sims that I've put into it...
Click to expand...
Click to collapse
How old are the sim cards? If they are old, get new ones. Also, try re-installing the firmware through seus and then putting in your sim card. I never had that issue, I just had a hard time finding the code.
I had a real old one from cingular, but then I just went to AT&T and got a brand new one, but same issue. I'll try updating and see if that helps, but will the phone update without a valid sim inserted?
Jikenda said:
Hi all, I'm new here and before I tell you the problem, I appreciate all the info on these forums and the work that is put into everything. Thank you in advance.
So, I have a locked Rogers branded X10a, and I was unable to get the SIM unlock pin. So, I got the network unlock code, but whatever sim I put in, the screen always reads "no sim card" in the phone and then the activating screen loads and continues to load forever. Under settings (without a sim in the phone), there is the option for sim unlock pin, but that is the code that I am unable to get after numerous tries on different sites.
How can I get to the screen to enter the sim network unlock code if the phone in not recognizing any sim cards that I put in? Btw, I'm using AT&T. Any help would be greatly appreciated. Sorry for the length of this post and thank you.
Click to expand...
Click to collapse
I had that same problem. Call AT&T or go to your AT&T account online and get the PUK number. Also, did you call AT&T and told them you have a new phone? They need your phone's new IMEI number.
RumpleStealthSkin said:
I had that same problem. Call AT&T or go to your AT&T account online and get the PUK number. Also, did you call AT&T and told them you have a new phone? They need your phone's new IMEI number.
Click to expand...
Click to collapse
I'm sorry, what is the PUK number for and also, why does AT&T need my IMEI number? I mean, the phone is still locked to rogers right now regardless, right?
Lots of noob questions, sorry.
Also, i already spoke to AT&T, Rogers and Sony Ericsson about the issue, but none of them are any help of course. The PUK did nothing for me either. I feel like I am running out of options here...
welcome to the club
http://forum.xda-developers.com/showthread.php?t=717414&highlight=phone+stuck
so far no solution
So, I tried repairing through PC Companion and then I also ran the update and go the newest firmware installed now, but still same problem. Phone does not recognize the AT&T when inserted and therefore, no option to enter the network unlock code. Any others have any luck/make any progress??
wow... i guess i'm in the club as well. I just got back from the Rogers store and they wouldn't let me replace the phone anymore. I've bought the manufacturer's code which is suppose to work 100% but it didn't...so desperate
Sorry to hear that...
You said the code you got didn't work? In what way? did you try to get a refund by providing video evidence?
On a side note, does anyone know how to access a keypad on the x10 that enables you to imput the left arrow, *, * left arrow method to input the code? I realize I need to have a valid rogers sim inserted in order for this to work, but I do not see how to input the arrow keys. Any suggestions? As I've said, I'm new to android and to a device with no physical keyboard, so maybe this is very simple...
thanks and good luck to others in the same spot as me right now..
Hi, i was testing a kernel, and it ****ed up the screen, so i wrote the wrong pin.
Now the phone is unusable, it says "The SIM is blocked by PUK" and i can only do emergency calls, what can i do now?
Contact your operator for the unlock (PUK?) code
Intratech said:
Contact your operator for the unlock (PUK?) code
Click to expand...
Click to collapse
Yeah but i can't type it, that's the problem
oi,you should have your puk code also in/over the box which contained the SIM you bought at 3 shop
bella
edit:
uh oh,i didn't expect that. dunno what you can do then
skeletonboy said:
oi,you should have your puk code also in/over the box which contained the SIM you bought at 3 shop
bella
Click to expand...
Click to collapse
As i said in the previous post, there's no place where to write the puk, actually i don't know if even the puk option is gone
Either undo what you've done to it (flash back to stock) or put the SIM in another phone to put in the PUK.
But if you've ****ed it up as bad as you make it sound (i.e. "unusable") what good is the SIM anyway?
Put the sim in a normal dumb phone and enter the PUK from box/operator.
Tap Emergency Call to go to the dialer pad.
Enter **05*PUK*new pin*new pin#.
Thanks, it worked.
Hey guys, strange problem:
Got a Telus LG Optimus 7. Want to unlock it to Rogers. Got the unlock code, however when I use my Rogers SIM the Optimus asks for a 'PUK' number.
Long story short, I called Rogers, they gave me the PUK for my SIM. When I enter it I get 'SIM Error'. So I went to a Rogers store and got a new SIM card with a new PUK--same error. Tried someone else's Roger's SIM--still asks for PUK.
I called around, no one has any idea what's going on. Google can barely help. Telus tells me I have to pay $50 to get it off their network, but I can't trust the rep knew what the problem was and they won't just give me an unlock code I already have. A 'cell phone repair shop' tells me LG phones are impossible to unlock anyway (? really?). So my question is:
How do I unlock this phone? What kind of security is this (could the PUK refer to someother other than a SIM's PUK)? Anyone have experience unlocking a Telus Optimus? Can I flash this thing and see if it'll bypass the PUK part?
Any help would be deeply appreciated. Other wise I have to try and resell this phone.
So, I re-flashed the phone anyway, just to see if it works.
Now it's a little different. Now it asks for a PUK and once I enter that it tells me to create a PIN. When I do it says SIM ERROR! So while I can get a little farther it still errors out!
I've tried both the Telus flash and the Mexico flash.
So if it's not the firmware, what could be causing this?!
PIN & PUK security depends on SIM card functionality, in this case phone software is transparent and does not verify PIN. IMHO it looks like incompatibility between SIM card and WP7 phone or strange configured SIM card. Try on another non-WP7 phone, maybe if you set or disable PIN code card will function on WP7 phone.
Thanks for the tip elektryk. I think you're on to something.
I have tried the SIM in a non-WP7 phone. It works fine. I put it in both an iPhone and BB. Using the iPhone I created a PIN then tried the Optimus. It now asks for a SIM pin--which I input, then goes back to the PUK screen which still fails.
It seems to be a very strange incompatibility with the SIM, even though I've read reports of Telus Optimus being unlocked for Rogers SIMs.
Bad luck I suppose?
I have exactly the same problem. I put a SIM with PIN security enabled, and after I enter the correct PIN requests the PUK!! and if I disable the PIN secure, request inmediatly for the PUK. The Phone say: Your phone is Blocked. Contact the Service provider for an unlock code.--- the only problem is that I don't use the AT&T service, so I can't contact them!! HELP!!!!!!!!!!
Fabian, I could not find a way around the problem so I sold the phone. Luckily there was another e900h which was unlocked for sale. The guy followed the same steps I did but it never asked for a PUK. Weird how some phones do and others don't (especially considering both phones were from the same provider).
EDIT: Hey, try this, see if it works: Try without sim card for enter the unlock code. and type 2945#*900# for enter the unlock menu
BakedGoodsX said:
Fabian, I could not find a way around the problem so I sold the phone. Luckily there was another e900h which was unlocked for sale. The guy followed the same steps I did but it never asked for a PUK. Weird how some phones do and others don't (especially considering both phones were from the same provider).
EDIT: Hey, try this, see if it works: Try without sim card for enter the unlock code. and type 2945#*900# for enter the unlock menu
Click to expand...
Click to collapse
Hey, start the phone without sim card, but no unlock code required, no where to type.
I've a E900h where none of the 5 unlock codes provided worked for some reason. Haven't ask for PUK yet but lost as to what to do right now.
Typing 2945#*900# just produces a failed msg - top left hand corner is a file icon with lock on the left.
In our country ones you buy a sim from network provider.
they give us a card with a PUK code for the sim we buy.
Try to contact your service provider.
Unlock codes is For unlocking SIm Only.
you can switch different SIM f u have unlock codes.
it is different with SIm Pin Code.
You can get Ur PUK Code to your service Provider.
what country were u from??
PRESS THANKS IF I HELP!!