[Solved] Play store closes immediately when opening. - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I ran into this problem on my girlfriends S4 last night. When you click on the Play Store icon to open it, the program flashes up for about half a second and then shuts down. No matter how many times you click the icon, the program will not open.
I first tried to clear the data and cache on the app itself. This allowed the Play Store to open up but the first time I would try to update an app, it would crash again. Apparently this issue is pretty common with Android phones but there is a lot of misinformation about how to fix it. Many people were recommending a factory reset or restoring from a backup. Luckily it is a little easier than that.
The way to fix this is go into Settings>More tab>Application Manager, scroll right to select ALL applications. Scroll to the very bottom of the list and you should see an app named "Downloads", or "Download Manager". Select it, and then change it from "Disabled" to "Enabled". For some unknown reason it is getting switched to disabled. It has to be enabled for the Play Store to work.
:good:

Related

Youtube Loading Smartphone Version on Xoom w/ Solution

So I opened up youtube on my Xoom to find it loading the same App that my Droid uses. I was puzzled for a couple minutes but I went to my apps and uninstalled updates for my youtube app. Then when I went to opened up youtube again the problem was fixed and the beautiful honeycomb version of the youtube app was loading.
For a better look at this issue and the solution I posted a video describing this issue and the solution.
http://www.youtube.com/watch?v=sPDgmUZnD0Q
this happened to me too I just uninstalled youtube from the market and now its back to honeycomb version
This happened to me and resolved it the same way you did, but now the problem is that Youtube is showing under the not installed section on the marketplace.
mine was showing up as not installed in market, so i stupidly installed it. I get the phone version now. I just tried uninstalling it and there's no option to. what do i do now?
Uninstall from the Market itself
lanternca said:
mine was showing up as not installed in market, so i stupidly installed it. I get the phone version now. I just tried uninstalling it and there's no option to. what do i do now?
Click to expand...
Click to collapse
Forgive me if you already tried this. But go to marketplace, then 'My Apps' and find the youtube app. In the middle panel on the bottom should be a button to click that says 'uninstall updates' , this is also reflected in the above video in the root post of the thread.
If you already tried this, go to the advanced setting panel. go to applications and all apps. When there look for youtube app and try to force close it. If it was running now try to repeat the above step.
Hope this helps
sleeplessninja said:
Forgive me if you already tried this. But go to marketplace, then 'My Apps' and find the youtube app. In the middle panel on the bottom should be a button to click that says 'uninstall updates' , this is also reflected in the above video in the root post of the thread.
If you already tried this, go to the advanced setting panel. go to applications and all apps. When there look for youtube app and try to force close it. If it was running now try to repeat the above step.
Hope this helps
Click to expand...
Click to collapse
thanks, but it didn't work. I first went to Settings to force close it, but it wasn't running. I cleared cache anyway.
then in market, there is no option to uninstall updates or even uninstall the program.
not sure what's going on.
lanternca said:
thanks, but it didn't work. I first went to Settings to force close it, but it wasn't running. I cleared cache anyway.
then in market, there is no option to uninstall updates or even uninstall the program.
not sure what's going on.
Click to expand...
Click to collapse
Do you perhaps have a youtube widget out on one of your home docks?
no I don't have the widget
Sent from my Xoom using XDA Premium App
I honestly don't know how this happened but my honeycomb youtube app is back
Sent from my Xoom using XDA Premium App
Enable Youtube and Google Books on your Wifi only Xoom
Do Not Return Your Xoom
If you have had a problem with the missing YouTube and/or Google Books application, here is the fix that works:
1. Connect to WiFi network.
2. Go into Settings > Applications > Manage Applications
3. Go to the "All" tab and then scroll down and select "Google Partner Setup."
Clear Data.
Reboot your Xoom. (That is, turn it off and on.)
If this doesn't work, perform a factory reset (Settings > Privacy > Factory data reset) and try the sequence above again.
Good Luck

Google Play Store Force Closes

Just when you think you have this cursed tablet at least stable, something else happens. So the Google Market app decided to update itself to the Google Play Store. Now it force closes every time it's opened. Anyone getting the same (not getting the same?)? Any solutions? I tried manually side-installing another copy of the Play Store that I found online, but that made no difference.
I was able to fix this. I went into the Application Settings and cleared the data for the Google Play Store app. I then pressed the button to force stop the Google Play Store app, which I think caused the whole launcher to close and restart. After that, opening Google Play Store brought the "update" message and license agreement again without force closes. It's been running okay so far.
I was having the same issue with my store after attempting to rent a movie. Play Store and Play movies would FC every time. The clearing data trick didn't work. I had to to restore with a CWR backup.
try wiping 3 times. I have not had one problem since.
Sent from my Full CM9 on ThinkPad Tablet using Tapatalk
Try out this link:
http://forum.xda-developers.com/showthread.php?t=1548459
Found this on a less traveled site: This did the trick for me.
I had this problem and called Google Support. They were very helpful. What I had done is disabled the Download Manager when trying to get rid of the Facebook download notification. Go into Settings...Appplication manager. ..All...then find and click on Download Manager.
**Note: that if it is disabled it will be at the very bottom of the list of apps. Once you click on Download Manager you can click to enable it again. This worked for my problem at least so I'm posting hoping it may help others.

Lag, Task Manager and Settings Freezing up, Connectivity issues

I just got my white 16gb yesterday afternoon. I've been experiencing lag since the first minute (scrolling through the market, flipping through pages of the home screen, etc.). After downloading some of my apps, every time i open up the Task Manager or App manager i get a "Unfortunately, Task Manager has stopped" or "Unfortunately, Settings has stopped" message after a few seconds without touching anything. Went to verizon store this morning, the lady saw the issue and said she had to wipe the phone to reset it to factory settings. After that was done, she said if it happens again, I could come in tomorrow (July 12, actual launch date) and get it replaced with a new one. I asked her if she could reserve one for me (since they will probably be sold out quickly) just incase the problem comes up again, but she told me she couldn't reserve anything :/
Just now while i was downloading some apps from the market, my 4G connection dropped to 1X and all of my downloads gave me errors. I had to disable then re-enable Mobile Data to get it to work again.
Now after installing my apps, the same original problem is occurring. I've only installed a few regular apps (facebook, chrome, evernote, dropbox, etc.) and a few ebooks, but the Task Manager and App Manager in Settings keep freezing up!
Now I'm not so excited about this phone anymore :/
Has anyone been having these problems too? or am I just the unlucky one?
Me too, but not as severe..
kola1228 said:
I just got my white 16gb yesterday afternoon. I've been experiencing lag since the first minute (scrolling through the market, flipping through pages of the home screen, etc.). After downloading some of my apps, every time i open up the Task Manager or App manager i get a "Unfortunately, Task Manager has stopped" or "Unfortunately, Settings has stopped" message after a few seconds without touching anything. Went to verizon store this morning, the lady saw the issue and said she had to wipe the phone to reset it to factory settings. After that was done, she said if it happens again, I could come in tomorrow (July 12, actual launch date) and get it replaced with a new one. I asked her if she could reserve one for me (since they will probably be sold out quickly) just incase the problem comes up again, but she told me she couldn't reserve anything :/
Just now while i was downloading some apps from the market, my 4G connection dropped to 1X and all of my downloads gave me errors. I had to disable then re-enable Mobile Data to get it to work again.
Now after installing my apps, the same original problem is occurring. I've only installed a few regular apps (facebook, chrome, evernote, dropbox, etc.) and a few ebooks, but the Task Manager and App Manager in Settings keep freezing up!
Now I'm not so excited about this phone anymore :/
Has anyone been having these problems too? or am I just the unlucky one?
Click to expand...
Click to collapse
I just started experiencing this when ever I open "Manage Applications". I click menu then manage apps or if I go in to menu, system settings, application manager, the manager loads, shows all my apps and within seconds freezes, then black screens and I can't do anything, after a few minutes I get the message that "Unfortunately, system has stopped" then it closes and I get back to the phone fine. I have a lot of apps installed and am rooted but it appears that you are not so I don't know what the heck is going on.
-Sin
EDIT - It's happening when I run root explorer also. I have log viewer light and can filter it down to errors. Appears I am getting some kind of "Out Of Memory" error in the log when ever this happens. Weird. I can't record the log because that crashes everything and dumps me out to the lock screen. I'm not done playing around with it to try and get more answers but I'm beginning to think I'm going to have to flash back to a non-rooted stock, reload all my apps and configs then see if it starts happening again. Just so I can convince myself it's not a root issue regardless of the OP.

[Q] Can't re-enable disabled app

Ok so I was disabling a bunch of pre-installed apps from my S4 but mistakenly disabled 'Google Search'. Dumb move I know.
The first image is my current phone's firmware.
The problem I'm having is that when I go itno Settings>Application Manager>Disabled and click on Enable it asks me if I want to "Delete all Data and Disable App"
Clicking on cancel just returns me to the App Info screen where the Enable button taunts me with it's uselesness.
Clicking on OK asks me if I want to "Replace This App with the Factory Version"
I've tried disabling and re-enabling other apps to see if it's a phone problem, but those other apps have re-enabled just fine.
I'm stumped as to what to do. I don't want to delete all the data as I have 'Google Now' calibrated just perfectly to my current lifestyle, and I really don't want to do a 'Facotry Reset', setting everything back up again is a massive ball-ache I would certainly like to avoid.
Any suggestions would be a great help :fingers-crossed:
EDIT:
Ok so afer getting impatient I just decided to go ahead and click on "Replace App with Factory Version"
After deleting all the data the "Enable" button re-enabled the app as expected.
When I opened the app I got a message saying that an 'Updated Version is Available on The Play Store' so I went ahead and updated it and then replaced the Google Now widget on on my phone.
To my surprise, all of my 'Cards' and recent searches were still there, I guess as Google collects as much data on us as possible I should of expected they would of retained it, and on this case I'm glad they did.
So in short - Problem Solved.

Fire 10 (2017) - Google play apps won't open due to sd card error

Hello,
Yesterday, several apps I downloaded through the google play store (sideloaded weeks ago, never had any issues) and one from the amazon app store are grayed out and I get an error when I try opening them that says "SD card not available" and goes on to tell me the SD card where the app installed isn't available. I've never had an SD card in the tablet. I can click "download again," but of course that brings me to the amazon app store.
I have tried re-installing, force stopping and clearing caches, restarting, and updating apps. The weird thing is I can get to the apps if I take another route in ie. if I go on google maps (not affected by issue) and go to a restaurant's website, it opens in Chrome (app affected by issue). Then, Chrome runs normal.
If it makes any difference, the apps that don't work are Chrome, Gmail, YouTube, Memrise, Hulu, and Google Sheets.
Thanks in advance for any help!
ksnorris said:
Hello,
Yesterday, several apps I downloaded through the google play store (sideloaded weeks ago, never had any issues) and one from the amazon app store are grayed out and I get an error when I try opening them that says "SD card not available" and goes on to tell me the SD card where the app installed isn't available. I've never had an SD card in the tablet. I can click "download again," but of course that brings me to the amazon app store.
I have tried re-installing, force stopping and clearing caches, restarting, and updating apps. The weird thing is I can get to the apps if I take another route in ie. if I go on google maps (not affected by issue) and go to a restaurant's website, it opens in Chrome (app affected by issue). Then, Chrome runs normal.
If it makes any difference, the apps that don't work are Chrome, Gmail, YouTube, Memrise, Hulu, and Google Sheets.
Thanks in advance for any help!
Click to expand...
Click to collapse
I had the same problem today with Aquamail. I went to another launcher that I had installed through the Play Store, and uninstalled it from there. Then a reinstall worked. And then the icon for the app appeared in both launchers. I have no idea why it said it was an error with the SD card. There's just some bug with whatever new update they gave us. But that's the only app I had it occur on.
sga999 said:
I had the same problem today with Aquamail. I went to another launcher that I had installed through the Play Store, and uninstalled it from there. Then a reinstall worked. And then the icon for the app appeared in both launchers. I have no idea why it said it was an error with the SD card. There's just some bug with whatever new update they gave us. But that's the only app I had it occur on.
Click to expand...
Click to collapse
Hmm, I tried uninstalling the app in every way I can think of - including through the play store - and no dice. I have also found that when I uninstall the app, the icon doesn't go away. When I uninstall from the play store and try to uninstall from the home screen, it says the app wasn't found in the list of installed apps. But when I tap to open, it gives the same SD card error.
I'm still really puzzled by the fact this isn't limited to google play apps...does that mean it's something with the OS?
ksnorris said:
Hmm, I tried uninstalling the app in every way I can think of - including through the play store - and no dice. I have also found that when I uninstall the app, the icon doesn't go away. When I uninstall from the play store and try to uninstall from the home screen, it says the app wasn't found in the list of installed apps. But when I tap to open, it gives the same SD card error.
I'm still really puzzled by the fact this isn't limited to google play apps...does that mean it's something with the OS?
Click to expand...
Click to collapse
The way I uninstalled was by going to another launcher (total launcher) . You tried that also? I only had it happen with that one app, and it was from the Google Play Store. As far as why it's happening, I really don't know. But it seems to have happened to me today, which makes me think it had something to do with an update either yesterday or today.
sga999 said:
The way I uninstalled was by going to another launcher (total launcher) . You tried that also? I only had it happen with that one app, and it was from the Google Play Store. As far as why it's happening, I really don't know. But it seems to have happened to me today, which makes me think it had something to do with an update either yesterday or today.
Click to expand...
Click to collapse
Oh no I haven't tried another launcher - didn't know what that was until I just looked.
I also notice that every app I update grays out now. Newly installed apps don't appear on the home screen. However, they all open fine if I open it through the app store or another functioning app. So I'm wondering if I uninstall it through total launcher if it won't even appear on the home screen once re-installed.
How do you install a launcher? I installed one, but when I hit the home button, it brings me back to the default Amazon launcher.
spooky71 said:
How do you install a launcher? I installed one, but when I hit the home button, it brings me back to the default Amazon launcher.
Click to expand...
Click to collapse
I just did it through the play store.
Unfortunately, this didn't solve my problem either.
ksnorris said:
I just did it through the play store.
Unfortunately, this didn't solve my problem either.
Click to expand...
Click to collapse
It sounds like this won't help you, but I'll point you to it anyway. Look for the XDA thread called New: Any Launcher, No Root (Launcher Hijack V3). This talks about installing other launchers and hijacking the home button. Sorry that I can't think of anything else. You might try I factory reset and start over, but you may not want to do that, and it may not solve your problem.
---------- Post added at 07:37 PM ---------- Previous post was at 07:33 PM ----------
Sorry, I didn't see one of your posts. I have also had the problem where anything I install does not show on the fire launcher home screen. But it will show on other launchers. This started yesterday or today for me, so something in one of the updates caused this. If you use another launcher it will probably solve the problem of not seeing the apps on a home screen. But you said it did not help your problem with those that you cannot delete. Evie is a nice launcher that is simple to use, so you might start with that one.
I think I was wrong in what I told you before. I thought I was able to uninstall aquamail which said something about requiring the SD card. But it just happened to me with a different app, and I get that sd card error. So I think I was misled because I uninstalled it and then reinstalled over in the other launcher. Then when I looked back on the fire launcher, the icon was there and it could be clicked. But if you really want to get rid of it and not reinstall, I don't see a way to do that yet. Sorry to have been on the wrong track.
---------- Post added at 11:52 PM ---------- Previous post was at 11:33 PM ----------
sga999 said:
I think I was wrong in what I told you before. I thought I was able to uninstall aquamail which said something about requiring the SD card. But it just happened to me with a different app, and I get that sd card error. So I think I was misled because I uninstalled it and then reinstalled over in the other launcher. Then when I looked back on the fire launcher, the icon was there and it could be clicked. But if you really want to get rid of it and not reinstall, I don't see a way to do that yet. Sorry to have been on the wrong track.
Click to expand...
Click to collapse
Okay, I learned a little more. I'm not sure if all of these steps are necessary. But I went to settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data and force stopped. Then when it is launched again, the apps that couldn't be deleted are now no longer showing. However, if you had arranged all the icons in some kind of order, now it is all alphabetical. I also think that newly installed apps do show, but I haven't really done much testing with it yet. I'm mostly sticking with another launcher. So I don't really care about the fire launcher, but once in awhile, I might like to use it. So it's good to see that we can clean these things up.
EDIT: Ignore what I said about it now being alphabetical. It seems to be in the order that apps are added.
Got the same Problem now, but on a new Fire HD8!
Apps were running fine yesterday or a day before and now 3 apps installed from Google Play Store are Grayed out and give the error "SD-Card not Available" and i should insert the same SD-Card... (never had extra any inside). And its only Apps from Play Store. All three Apps are Smarthome apps: Philips HUE, Kasa and Yonomi. The funny Thing.. If I open The Google Playstore and and search my app, then i can either deinstall or open app. And if i open app from there it works...he starts app with no Problem.
Curious this happens to others at the same time...
Maybe helpful for determining Problem: Files i Used to install the Google Playstore:
com.google.android.gsf.login_5.1-1743759-22_minAPI21(nodpi)_apkmirror.com.apk
com.google.android.gsf_5.1-1743759-22_minAPI22(nodpi)_apkmirror.com.apk
com.google.android.gms_11.5.09_(240-164803921)-11509240_minAPI21(arm64-v8a,armeabi-v7a)(nodpi)_apkmirror.com.apk
com.android.vending_8.3.41.U-all_0_FP_170066753-80834100_minAPI14(armeabi-v7a)(240,320,480dpi)_apkmirror.com.apk
Would be great if someone found out the Problem and a Fix for that.
Thnx
ch1ller
ch1ller said:
Got the same Problem now, Apps were running fine yesterday or a day before and now 3 apps installed from Google Play Store are Grayed out and give the error "SD-Card not Available" and i should insert the same SD-Card... (never had extra any inside). And its only Apps from Play Store. All three Apps are Smarthome apps: Philips HUE, Kasa and Yonomi. The funny Thing.. If I open The Google Playstore and and search my app, then i can either deinstall or open app. And if i open app from there it works...he starts app with no Problem.
Curious this happens to others at the same time...
Maybe helpful for determining Problem: Files i Used to install the Google Playstore:
com.google.android.gsf.login_5.1-1743759-22_minAPI21(nodpi)_apkmirror.com.apk
com.google.android.gsf_5.1-1743759-22_minAPI22(nodpi)_apkmirror.com.apk
com.google.android.gms_11.5.09_(240-164803921)-11509240_minAPI21(arm64-v8a,armeabi-v7a)(nodpi)_apkmirror.com.apk
com.android.vending_8.3.41.U-all_0_FP_170066753-80834100_minAPI14(armeabi-v7a)(240,320,480dpi)_apkmirror.com.apk
Would be great if someone found out the Problem and a Fix for that.
Thnx
ch1ller
Click to expand...
Click to collapse
Did you try the steps I mentioned in the previous post for the Home Pages app?
sga999 said:
Did you try the steps I mentioned in the previous post for the Home Pages app?
Click to expand...
Click to collapse
No, i am using the Stock Launcher and didnt do any changes to that. Besides that i do have the Option to deinstall the Apps and the Apps are still running fine, but only when opened from Play Store.
And i dont think deleting cache or forcing stop of App will do any good as long as the Apps itslf still work.
Yea, there must have been some minor update. He showed me something in system updates, but OS is still 5.6.0.0
ch1ller said:
No, i am using the Stock Launcher and didnt do any changes to that. Besides that i do have the Option to deinstall the Apps and the Apps are still running fine, but only when opened from Play Store.
And i dont think deleting cache or forcing stop of App will do any good as long as the Apps itslf still work.
Yea, there must have been some minor update. He showed me something in system updates, but OS is still 5.6.0.0
Click to expand...
Click to collapse
I'm talking about clearing cache, data, and force stop of the Home Pages app itself. I'm not talking about the apps that you installed. Try it and see what happens.
Looked around and found this from User "Ms_Carla":
https://www.amazonforum.com/forums/devices/fire-tablets/467136-strange-sd-card-error
> I had this sd error message pop up when I tried to open a couple of apps. This is what I did to get things working okay:
> 1. Went to Settings > Apps & Games > Manage All Applications > Swiped to the 'All' tab > Scrolled to Appstore.
> 2. I clicked on Force Stop > Selected Ok on message that popped up > Clicked on clear cache > Clicked on clear Data.
> 3. I then shutdown the normal way and restarted my tablet. Today, so far, I have not had the sd card error message or anymore greyed out icons.
Did exactly the same steps above and now works fine again. Grayed out Apps are back. <3
Lets hope the best and that it stays like that
ch1ller said:
Looked around and found this from User "Ms_Carla":
https://www.amazonforum.com/forums/devices/fire-tablets/467136-strange-sd-card-error
> I had this sd error message pop up when I tried to open a couple of apps. This is what I did to get things working okay:
> 1. Went to Settings > Apps & Games > Manage All Applications > Swiped to the 'All' tab > Scrolled to Appstore.
> 2. I clicked on Force Stop > Selected Ok on message that popped up > Clicked on clear cache > Clicked on clear Data.
> 3. I then shutdown the normal way and restarted my tablet. Today, so far, I have not had the sd card error message or anymore greyed out icons.
Did exactly the same steps above and now works fine again. Grayed out Apps are back. <3
Lets hope the best and that it stays like that
Click to expand...
Click to collapse
That post was doing the exact same thing that I was suggesting that you do. Not sure why you wanted to act on that one and did not do what I was telling you.
sga999 said:
That post was doing the exact same thing that I was suggesting that you do. Not sure why you wanted to act on that one and did not do what I was telling you.
Click to expand...
Click to collapse
Well not exactly the same... In Your Post you say to Stop/End the Launcher.. Thats different to Appstore.
I dont like fondling around with launchers... And i dont want other Launchers than Stock or missing/deleted Icons And Installing other Launcher to fix a problem is no alternative
You are right that I overlooked the part about App Store. I assumed that person was telling you to do the same thing that I did.
You don't have to install other launchers. I was just giving an example of how you could see the apps and do what you needed to do by installing another launcher. I wrote that part before I realized what the "fix" was for the stock launcher. But if you want the original stock launcher to work, you will need to do the steps that I mentioned. Clear cache and data and then force stop for Home Pages, which is the name of the stock launcher
sga999 said:
I think I was wrong in what I told you before. I thought I was able to uninstall aquamail which said something about requiring the SD card. But it just happened to me with a different app, and I get that sd card error. So I think I was misled because I uninstalled it and then reinstalled over in the other launcher. Then when I looked back on the fire launcher, the icon was there and it could be clicked. But if you really want to get rid of it and not reinstall, I don't see a way to do that yet. Sorry to have been on the wrong track.
---------- Post added at 11:52 PM ---------- Previous post was at 11:33 PM ----------
Okay, I learned a little more. I'm not sure if all of these steps are necessary. But I went to settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data and force stopped. Then when it is launched again, the apps that couldn't be deleted are now no longer showing. However, if you had arranged all the icons in some kind of order, now it is all alphabetical. I also think that newly installed apps do show, but I haven't really done much testing with it yet. I'm mostly sticking with another launcher. So I don't really care about the fire launcher, but once in awhile, I might like to use it. So it's good to see that we can clean these things up.
EDIT: Ignore what I said about it now being alphabetical. It seems to be in the order that apps are added.
Click to expand...
Click to collapse
I had the same problem, your advice:
"settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data"
pulled out all the problems, thank you. I had three programs, including PLAY STORE, give that error message and then grey out and become unclickable and unable to be removed. I had did a factory reset three times in two days, and then couldn't get PLAY STORE or any apps downloaded through it to show up on the HOME screen. your suggestion of clearing the "Home Pages" cache and data brought everything working properly. Thank you.
Jimminy Cricket said:
I had the same problem, your advice:
"settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data"
pulled out all the problems, thank you. I had three programs, including PLAY STORE, give that error message and then grey out and become unclickable and unable to be removed. I had did a factory reset three times in two days, and then couldn't get PLAY STORE or any apps downloaded through it to show up on the HOME screen. your suggestion of clearing the "Home Pages" cache and data brought everything working properly. Thank you.
Click to expand...
Click to collapse
Glad I could help. It's happened to me a couple more times. I learned that the easiest way is just doing a force stop on the Home Pages app. Clearing cache and data means a little more work when the launcher comes back up (it wants you to step through some instructional screens, but I think you can exit out of them) . But if you don't have another launcher to switch to, I don't think you can do the force stop while you are actually using Home Pages as the home launcher. I can't be sure about that because I am rooted now, so the behavior might be different if I was not rooted.
Clearing cache and data probably works for all cases, so maybe that's the way to go. I've made it a little more confusing by adding the detail that I just did in that first paragraph!
Slowly does it
ksnorris said:
Hello,
Yesterday, several apps I downloaded through the google play store (sideloaded weeks ago, never had any issues) and one from the amazon app store are grayed out and I get an error when I try opening them that says "SD card not available" and goes on to tell me the SD card where the app installed isn't available. I've never had an SD card in the tablet. I can click "download again," but of course that brings me to the amazon app store.
I have tried re-installing, force stopping and clearing caches, restarting, and updating apps. The weird thing is I can get to the apps if I take another route in ie. if I go on google maps (not affected by issue) and go to a restaurant's website, it opens in Chrome (app affected by issue). Then, Chrome runs normal.
If it makes any difference, the apps that don't work are Chrome, Gmail, YouTube, Memrise, Hulu, and Google Sheets.
Thanks in advance for any help!
Click to expand...
Click to collapse
I had this problem. Tried everything to no avail
But I left my fire 10 on all day as I use alexa a lot and the greyed out icons slowly came back.
Restarted the tablet and they where greyed out again but they came back quicker this time.
I know it's a pain to leave it on but something seems to be running slow in the os,
Not a permanent fix but it may help until an update os comes out

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