Added my login information to the samsung update account so it could check for O/S updates and now the samsung update app crashes w/ a force close 3-4 times every time I re-start the tablet.
I tried to delete the info in the accounts manager and it says i have to wipe the tab to remove this information..
I there a way to manually delete this information in the file system?
I have a similar issue, I just force close it, it pops up one more time (a total of two times as a popup) and after I force close it the second time it goes away till I reboot it again.
Suntarus said:
I have a similar issue, I just force close it, it pops up one more time (a total of two times as a popup) and after I force close it the second time it goes away till I reboot it again.
Click to expand...
Click to collapse
Same exact thing happens to mine also which is a bit annoying..
Always happens to me. I always get two forse close popups and I always report both of them.
same here any ideas to dissable this
same problem here it is really annoying
Same for me as well. It doesn't occur all the time, but it happens the majority of the time.
Sent from my GT-P7510 using Tapatalk
The more I use the 10.1.. the more I feel like it is a Kludge.. I have to use different browsers for different websites...
Some hang, some force close.. some don't even open the page.
I'm thinking of getting a Macbook Air and just being done with the tablet thing for now..
Settings-Applications-Manage Applications-All Find samsung account, click it and clear data. Reboot tab and problem is gone. If you click check for system update the issue comes back but you can just repeat the process again.
Settings/Applications/Manage Applications
Uninstall the updates for both Samsung applications in the list, and reboot, and enjoy.
Recently I am having notification delays with my S7 Edge G935F. I have read through some posts on this forum and other sources and can't figure it out.
Here are some of the problems:
1. notifications are often delayed for more than thirty minutes
2. if I want to manually check notification when it does not pop up, unlocking the screen does not make the notification show, I have to actually launch the specific app to see the notification
3. It is more than just not showing the notification, when I am using some instant messaging apps (like WeChat), I can't see new messages coming in while the app is running in the front. I have to press the home button and get back to home screen, then re-enter the app, then the messages show up. This happens to many other apps as well.
4. Other things go wrong as well. For example, my Android Auto was set to launch whenever I get into my car and car bluetooth is connected. It is also delayed, by more than hours. It often launches long after I finish my driving and get back home sitting on my couch.
5. Downloading new apps from Play Store has problems as well. It downloads to 100% and just stops there, it does not start installation. I have to use Settings->App to kill Play Store and re-open it to "refresh" it, then it starts to install.
6. After installation of new app, it does not show up on my screen or app draw inside my launcher. I can see the app installed in Play Store. I have to kill launcher and re-open the launcher to make it "refresh" the app list then I can see new app inside the app draw.
I have also tried a lot of ways to fix it:
1. change app to not battery optimized -> didn't fix it
2. update firmware -> didn't fix it
3. factory reset -> works for the first day then it goes wrong again
4. flash to a different firmware (official ROM in different regions) -> works for the first day then it goes wrong again
5. use third-party ROM (Lineage OS) -> completely fix the problem, but too buggy to use
I can see the general idea of what's going wrong, some events happened (connected to car Bluetooth, new messages coming, app finished downloading, new app installed, etc.) and the system is not responding correctly. I am not very familiar with Android development but I feel like something is wrong with the "event handling" or "event raising" inside Samsung's Android system.
Please post reply if you have any idea or are facing the similar problems.
EDIT:
The phone is on Android 7.0, Build Number NRD90M.G935FXXU1DQER
You've stated that flashing the custom ROM solved the problem, so maybe you should try flashing a different rom that's a bit more stable.
From personal experience i can recommend the SuperStock rom. It's stock (obviously) and it's debloated and very stable with pretty good battery life as far as i remember.
there is some info about it here: https://forum.xda-developers.com/s7-edge/help/want-to-root-custom-one-stay-stock-t3631098?styleid=18 (ignore the root part).
Hi,
did you find any solution to this problem ? cause i got the same problem, and i'm going crazy... few months already and can't figure out what is the problem...
the temporary fix i've found is disabling the "google app" in application manager... it fix the problem but i can't use any Google app features (and i like using them...).
I've found few ppl experiencing the same problem searching on internet but no one with a real fix...
if someone more experienced can help debut this it would really mean a lot...
I think it is the battery optimization setting. You may check the settings>battery>advanced settings>optimize apps. You need to keep the apps un-optimized if you want the notifications and sync.
Also, you may check if Sync is on or off.
If these two does not solve, factory reset if you are on stock ROM. If on a custom ROM, you may check a different ROM
Hi,
Thanks for your reply. Actually none of this works... The only thing that "fixes" the issue is disabling the Google app in the application manager... That's why its so weird...
The problem started around July/August 2017 for me...
As i discovered that disabling Google was fixing the problem, i assumed that they'll correct it by updating the app... But only one update of the app was ok, all others would make the problems reappear...
Messing with battery optimization settings doesn't change anything for me... Factory reset as well... The problem comes back as soon as the google app gets updated...
Try clearing cache and deleting data from the Google app the time the problem occurs
already tried... doesn't help at all...
Hello,
Yesterday, several apps I downloaded through the google play store (sideloaded weeks ago, never had any issues) and one from the amazon app store are grayed out and I get an error when I try opening them that says "SD card not available" and goes on to tell me the SD card where the app installed isn't available. I've never had an SD card in the tablet. I can click "download again," but of course that brings me to the amazon app store.
I have tried re-installing, force stopping and clearing caches, restarting, and updating apps. The weird thing is I can get to the apps if I take another route in ie. if I go on google maps (not affected by issue) and go to a restaurant's website, it opens in Chrome (app affected by issue). Then, Chrome runs normal.
If it makes any difference, the apps that don't work are Chrome, Gmail, YouTube, Memrise, Hulu, and Google Sheets.
Thanks in advance for any help!
ksnorris said:
Hello,
Yesterday, several apps I downloaded through the google play store (sideloaded weeks ago, never had any issues) and one from the amazon app store are grayed out and I get an error when I try opening them that says "SD card not available" and goes on to tell me the SD card where the app installed isn't available. I've never had an SD card in the tablet. I can click "download again," but of course that brings me to the amazon app store.
I have tried re-installing, force stopping and clearing caches, restarting, and updating apps. The weird thing is I can get to the apps if I take another route in ie. if I go on google maps (not affected by issue) and go to a restaurant's website, it opens in Chrome (app affected by issue). Then, Chrome runs normal.
If it makes any difference, the apps that don't work are Chrome, Gmail, YouTube, Memrise, Hulu, and Google Sheets.
Thanks in advance for any help!
Click to expand...
Click to collapse
I had the same problem today with Aquamail. I went to another launcher that I had installed through the Play Store, and uninstalled it from there. Then a reinstall worked. And then the icon for the app appeared in both launchers. I have no idea why it said it was an error with the SD card. There's just some bug with whatever new update they gave us. But that's the only app I had it occur on.
sga999 said:
I had the same problem today with Aquamail. I went to another launcher that I had installed through the Play Store, and uninstalled it from there. Then a reinstall worked. And then the icon for the app appeared in both launchers. I have no idea why it said it was an error with the SD card. There's just some bug with whatever new update they gave us. But that's the only app I had it occur on.
Click to expand...
Click to collapse
Hmm, I tried uninstalling the app in every way I can think of - including through the play store - and no dice. I have also found that when I uninstall the app, the icon doesn't go away. When I uninstall from the play store and try to uninstall from the home screen, it says the app wasn't found in the list of installed apps. But when I tap to open, it gives the same SD card error.
I'm still really puzzled by the fact this isn't limited to google play apps...does that mean it's something with the OS?
ksnorris said:
Hmm, I tried uninstalling the app in every way I can think of - including through the play store - and no dice. I have also found that when I uninstall the app, the icon doesn't go away. When I uninstall from the play store and try to uninstall from the home screen, it says the app wasn't found in the list of installed apps. But when I tap to open, it gives the same SD card error.
I'm still really puzzled by the fact this isn't limited to google play apps...does that mean it's something with the OS?
Click to expand...
Click to collapse
The way I uninstalled was by going to another launcher (total launcher) . You tried that also? I only had it happen with that one app, and it was from the Google Play Store. As far as why it's happening, I really don't know. But it seems to have happened to me today, which makes me think it had something to do with an update either yesterday or today.
sga999 said:
The way I uninstalled was by going to another launcher (total launcher) . You tried that also? I only had it happen with that one app, and it was from the Google Play Store. As far as why it's happening, I really don't know. But it seems to have happened to me today, which makes me think it had something to do with an update either yesterday or today.
Click to expand...
Click to collapse
Oh no I haven't tried another launcher - didn't know what that was until I just looked.
I also notice that every app I update grays out now. Newly installed apps don't appear on the home screen. However, they all open fine if I open it through the app store or another functioning app. So I'm wondering if I uninstall it through total launcher if it won't even appear on the home screen once re-installed.
How do you install a launcher? I installed one, but when I hit the home button, it brings me back to the default Amazon launcher.
spooky71 said:
How do you install a launcher? I installed one, but when I hit the home button, it brings me back to the default Amazon launcher.
Click to expand...
Click to collapse
I just did it through the play store.
Unfortunately, this didn't solve my problem either.
ksnorris said:
I just did it through the play store.
Unfortunately, this didn't solve my problem either.
Click to expand...
Click to collapse
It sounds like this won't help you, but I'll point you to it anyway. Look for the XDA thread called New: Any Launcher, No Root (Launcher Hijack V3). This talks about installing other launchers and hijacking the home button. Sorry that I can't think of anything else. You might try I factory reset and start over, but you may not want to do that, and it may not solve your problem.
---------- Post added at 07:37 PM ---------- Previous post was at 07:33 PM ----------
Sorry, I didn't see one of your posts. I have also had the problem where anything I install does not show on the fire launcher home screen. But it will show on other launchers. This started yesterday or today for me, so something in one of the updates caused this. If you use another launcher it will probably solve the problem of not seeing the apps on a home screen. But you said it did not help your problem with those that you cannot delete. Evie is a nice launcher that is simple to use, so you might start with that one.
I think I was wrong in what I told you before. I thought I was able to uninstall aquamail which said something about requiring the SD card. But it just happened to me with a different app, and I get that sd card error. So I think I was misled because I uninstalled it and then reinstalled over in the other launcher. Then when I looked back on the fire launcher, the icon was there and it could be clicked. But if you really want to get rid of it and not reinstall, I don't see a way to do that yet. Sorry to have been on the wrong track.
---------- Post added at 11:52 PM ---------- Previous post was at 11:33 PM ----------
sga999 said:
I think I was wrong in what I told you before. I thought I was able to uninstall aquamail which said something about requiring the SD card. But it just happened to me with a different app, and I get that sd card error. So I think I was misled because I uninstalled it and then reinstalled over in the other launcher. Then when I looked back on the fire launcher, the icon was there and it could be clicked. But if you really want to get rid of it and not reinstall, I don't see a way to do that yet. Sorry to have been on the wrong track.
Click to expand...
Click to collapse
Okay, I learned a little more. I'm not sure if all of these steps are necessary. But I went to settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data and force stopped. Then when it is launched again, the apps that couldn't be deleted are now no longer showing. However, if you had arranged all the icons in some kind of order, now it is all alphabetical. I also think that newly installed apps do show, but I haven't really done much testing with it yet. I'm mostly sticking with another launcher. So I don't really care about the fire launcher, but once in awhile, I might like to use it. So it's good to see that we can clean these things up.
EDIT: Ignore what I said about it now being alphabetical. It seems to be in the order that apps are added.
Got the same Problem now, but on a new Fire HD8!
Apps were running fine yesterday or a day before and now 3 apps installed from Google Play Store are Grayed out and give the error "SD-Card not Available" and i should insert the same SD-Card... (never had extra any inside). And its only Apps from Play Store. All three Apps are Smarthome apps: Philips HUE, Kasa and Yonomi. The funny Thing.. If I open The Google Playstore and and search my app, then i can either deinstall or open app. And if i open app from there it works...he starts app with no Problem.
Curious this happens to others at the same time...
Maybe helpful for determining Problem: Files i Used to install the Google Playstore:
com.google.android.gsf.login_5.1-1743759-22_minAPI21(nodpi)_apkmirror.com.apk
com.google.android.gsf_5.1-1743759-22_minAPI22(nodpi)_apkmirror.com.apk
com.google.android.gms_11.5.09_(240-164803921)-11509240_minAPI21(arm64-v8a,armeabi-v7a)(nodpi)_apkmirror.com.apk
com.android.vending_8.3.41.U-all_0_FP_170066753-80834100_minAPI14(armeabi-v7a)(240,320,480dpi)_apkmirror.com.apk
Would be great if someone found out the Problem and a Fix for that.
Thnx
ch1ller
ch1ller said:
Got the same Problem now, Apps were running fine yesterday or a day before and now 3 apps installed from Google Play Store are Grayed out and give the error "SD-Card not Available" and i should insert the same SD-Card... (never had extra any inside). And its only Apps from Play Store. All three Apps are Smarthome apps: Philips HUE, Kasa and Yonomi. The funny Thing.. If I open The Google Playstore and and search my app, then i can either deinstall or open app. And if i open app from there it works...he starts app with no Problem.
Curious this happens to others at the same time...
Maybe helpful for determining Problem: Files i Used to install the Google Playstore:
com.google.android.gsf.login_5.1-1743759-22_minAPI21(nodpi)_apkmirror.com.apk
com.google.android.gsf_5.1-1743759-22_minAPI22(nodpi)_apkmirror.com.apk
com.google.android.gms_11.5.09_(240-164803921)-11509240_minAPI21(arm64-v8a,armeabi-v7a)(nodpi)_apkmirror.com.apk
com.android.vending_8.3.41.U-all_0_FP_170066753-80834100_minAPI14(armeabi-v7a)(240,320,480dpi)_apkmirror.com.apk
Would be great if someone found out the Problem and a Fix for that.
Thnx
ch1ller
Click to expand...
Click to collapse
Did you try the steps I mentioned in the previous post for the Home Pages app?
sga999 said:
Did you try the steps I mentioned in the previous post for the Home Pages app?
Click to expand...
Click to collapse
No, i am using the Stock Launcher and didnt do any changes to that. Besides that i do have the Option to deinstall the Apps and the Apps are still running fine, but only when opened from Play Store.
And i dont think deleting cache or forcing stop of App will do any good as long as the Apps itslf still work.
Yea, there must have been some minor update. He showed me something in system updates, but OS is still 5.6.0.0
ch1ller said:
No, i am using the Stock Launcher and didnt do any changes to that. Besides that i do have the Option to deinstall the Apps and the Apps are still running fine, but only when opened from Play Store.
And i dont think deleting cache or forcing stop of App will do any good as long as the Apps itslf still work.
Yea, there must have been some minor update. He showed me something in system updates, but OS is still 5.6.0.0
Click to expand...
Click to collapse
I'm talking about clearing cache, data, and force stop of the Home Pages app itself. I'm not talking about the apps that you installed. Try it and see what happens.
Looked around and found this from User "Ms_Carla":
https://www.amazonforum.com/forums/devices/fire-tablets/467136-strange-sd-card-error
> I had this sd error message pop up when I tried to open a couple of apps. This is what I did to get things working okay:
> 1. Went to Settings > Apps & Games > Manage All Applications > Swiped to the 'All' tab > Scrolled to Appstore.
> 2. I clicked on Force Stop > Selected Ok on message that popped up > Clicked on clear cache > Clicked on clear Data.
> 3. I then shutdown the normal way and restarted my tablet. Today, so far, I have not had the sd card error message or anymore greyed out icons.
Did exactly the same steps above and now works fine again. Grayed out Apps are back. <3
Lets hope the best and that it stays like that
ch1ller said:
Looked around and found this from User "Ms_Carla":
https://www.amazonforum.com/forums/devices/fire-tablets/467136-strange-sd-card-error
> I had this sd error message pop up when I tried to open a couple of apps. This is what I did to get things working okay:
> 1. Went to Settings > Apps & Games > Manage All Applications > Swiped to the 'All' tab > Scrolled to Appstore.
> 2. I clicked on Force Stop > Selected Ok on message that popped up > Clicked on clear cache > Clicked on clear Data.
> 3. I then shutdown the normal way and restarted my tablet. Today, so far, I have not had the sd card error message or anymore greyed out icons.
Did exactly the same steps above and now works fine again. Grayed out Apps are back. <3
Lets hope the best and that it stays like that
Click to expand...
Click to collapse
That post was doing the exact same thing that I was suggesting that you do. Not sure why you wanted to act on that one and did not do what I was telling you.
sga999 said:
That post was doing the exact same thing that I was suggesting that you do. Not sure why you wanted to act on that one and did not do what I was telling you.
Click to expand...
Click to collapse
Well not exactly the same... In Your Post you say to Stop/End the Launcher.. Thats different to Appstore.
I dont like fondling around with launchers... And i dont want other Launchers than Stock or missing/deleted Icons And Installing other Launcher to fix a problem is no alternative
You are right that I overlooked the part about App Store. I assumed that person was telling you to do the same thing that I did.
You don't have to install other launchers. I was just giving an example of how you could see the apps and do what you needed to do by installing another launcher. I wrote that part before I realized what the "fix" was for the stock launcher. But if you want the original stock launcher to work, you will need to do the steps that I mentioned. Clear cache and data and then force stop for Home Pages, which is the name of the stock launcher
sga999 said:
I think I was wrong in what I told you before. I thought I was able to uninstall aquamail which said something about requiring the SD card. But it just happened to me with a different app, and I get that sd card error. So I think I was misled because I uninstalled it and then reinstalled over in the other launcher. Then when I looked back on the fire launcher, the icon was there and it could be clicked. But if you really want to get rid of it and not reinstall, I don't see a way to do that yet. Sorry to have been on the wrong track.
---------- Post added at 11:52 PM ---------- Previous post was at 11:33 PM ----------
Okay, I learned a little more. I'm not sure if all of these steps are necessary. But I went to settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data and force stopped. Then when it is launched again, the apps that couldn't be deleted are now no longer showing. However, if you had arranged all the icons in some kind of order, now it is all alphabetical. I also think that newly installed apps do show, but I haven't really done much testing with it yet. I'm mostly sticking with another launcher. So I don't really care about the fire launcher, but once in awhile, I might like to use it. So it's good to see that we can clean these things up.
EDIT: Ignore what I said about it now being alphabetical. It seems to be in the order that apps are added.
Click to expand...
Click to collapse
I had the same problem, your advice:
"settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data"
pulled out all the problems, thank you. I had three programs, including PLAY STORE, give that error message and then grey out and become unclickable and unable to be removed. I had did a factory reset three times in two days, and then couldn't get PLAY STORE or any apps downloaded through it to show up on the HOME screen. your suggestion of clearing the "Home Pages" cache and data brought everything working properly. Thank you.
Jimminy Cricket said:
I had the same problem, your advice:
"settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data"
pulled out all the problems, thank you. I had three programs, including PLAY STORE, give that error message and then grey out and become unclickable and unable to be removed. I had did a factory reset three times in two days, and then couldn't get PLAY STORE or any apps downloaded through it to show up on the HOME screen. your suggestion of clearing the "Home Pages" cache and data brought everything working properly. Thank you.
Click to expand...
Click to collapse
Glad I could help. It's happened to me a couple more times. I learned that the easiest way is just doing a force stop on the Home Pages app. Clearing cache and data means a little more work when the launcher comes back up (it wants you to step through some instructional screens, but I think you can exit out of them) . But if you don't have another launcher to switch to, I don't think you can do the force stop while you are actually using Home Pages as the home launcher. I can't be sure about that because I am rooted now, so the behavior might be different if I was not rooted.
Clearing cache and data probably works for all cases, so maybe that's the way to go. I've made it a little more confusing by adding the detail that I just did in that first paragraph!
Slowly does it
ksnorris said:
Hello,
Yesterday, several apps I downloaded through the google play store (sideloaded weeks ago, never had any issues) and one from the amazon app store are grayed out and I get an error when I try opening them that says "SD card not available" and goes on to tell me the SD card where the app installed isn't available. I've never had an SD card in the tablet. I can click "download again," but of course that brings me to the amazon app store.
I have tried re-installing, force stopping and clearing caches, restarting, and updating apps. The weird thing is I can get to the apps if I take another route in ie. if I go on google maps (not affected by issue) and go to a restaurant's website, it opens in Chrome (app affected by issue). Then, Chrome runs normal.
If it makes any difference, the apps that don't work are Chrome, Gmail, YouTube, Memrise, Hulu, and Google Sheets.
Thanks in advance for any help!
Click to expand...
Click to collapse
I had this problem. Tried everything to no avail
But I left my fire 10 on all day as I use alexa a lot and the greyed out icons slowly came back.
Restarted the tablet and they where greyed out again but they came back quicker this time.
I know it's a pain to leave it on but something seems to be running slow in the os,
Not a permanent fix but it may help until an update os comes out
Hello. I recently bought the Nubia Z17, really really happy with it. But there is issues with it which I have tried to solve but haven't suceeded.
The biggest issue:
I do not get notifications constantly, just sometimes. Snapchat, Messenger and Facebook pops up when they want to, but its very rare. Gmail never pops up, and never syncs in the background. I have tried to fix this by changing the settings in the NeoSafe app, but it doesnt want to work.
An annoying issue:
Also, a problem that happens when the phone gets cold. It feels like its pressing the left button by it self, the ''open app-drawer'' pops upp all the time and when i press it down it pops up again. I live in Sweden, and its currently only -5 outside, and China have that weather too, so why is it a problem?
An issue which I can't understand:
Also, I sometimes having trouble downloading apps from Play Store, I have tried to solve this and it is mostly solved by removing cache from the app, but same thing keeps happing after a while.
Anyone got any tips or solutions? I think I have the chinese rom with google services installed. Works great overall, fast, smooth and nice screen. I would like to avoid flash another rom into it or restore it.
Thanks.
i got the same problem on my z17s.... i have to let the app opened in multitask to have the notification, lucky i have 6gb of ram....i tried with neosafe and app settings but still the same...
if you have your phone rooted you can convert the apps (WhatsApp ...) as Systemapp. I did it with LuckyPatcher. With Titaniumbackup works that too. But I have had problems that the app was gone.
Give it a try
Here the same problem with my Z17s ... also tried to enable the apps in the "performance mode" in the power management, also no luck for some apps (although whatsapp works fine).
NubiaZ17 said:
Hello. I recently bought the Nubia Z17, really really happy with it. But there is issues with it which I have tried to solve but haven't suceeded.
The biggest issue:
I do not get notifications constantly, just sometimes. Snapchat, Messenger and Facebook pops up when they want to, but its very rare. Gmail never pops up, and never syncs in the background. I have tried to fix this by changing the settings in the NeoSafe app, but it doesnt want to work.
An annoying issue:
Also, a problem that happens when the phone gets cold. It feels like its pressing the left button by it self, the ''open app-drawer'' pops upp all the time and when i press it down it pops up again. I live in Sweden, and its currently only -5 outside, and China have that weather too, so why is it a problem?
An issue which I can't understand:
Also, I sometimes having trouble downloading apps from Play Store, I have tried to solve this and it is mostly solved by removing cache from the app, but same thing keeps happing after a while.
Anyone got any tips or solutions? I think I have the chinese rom with google services installed. Works great overall, fast, smooth and nice screen. I would like to avoid flash another rom into it or restore it.
Thanks.
Click to expand...
Click to collapse
ı have
more problems than you. keep auto reboot. .. thıs phone ıs builshitt. ı give ıt away to my 3 age son for broke ıt LOL. ı will never ever buy nubia ın my life . Lg and samsung ıs the best
same problem....
Hi, I also recently got my z17, I was very excited to finally have a "flagship" phone. I encounter the same problem. I have tried everything said here, but what I did kinda worked. So I did a factory reset. Once reset and log in in the google app 1st, and then the play store, I downloaded the apps, but before opening the apps for the 1st time I went directly into the permissions section in settings and allow just about everything, I did the power performance and the network performance, then I opened the apps and I went into the apps settings to allow notifications. Like I said, it kinda work. I don't get FB notifications as often, but I do get gmail.
I had thought that it was a restriction of background data, but apparently is not.
Now, I cannot sync my google calendar with my gmail account in the phone. When I download the app and I open it it has a [email protected] account...and that is not me, I cant change it or anything. Do you know how to fix it?
Check if you have Neo Safe or something named like that. It acts as a security manager for your device. Its also able to block notifications. I think I changed some settings there and then it started to work.