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So the power button on my nexus one completely stopped working. I shut off the device and could not turn it back on. After popping battery in an out a few times I finally somehow, got it to turn on. Now i'm going to need to make sure it stays on all the time.
Now my question. To me this looks like a manufacturers hardware defect, so would the unlocked bootloader and me being the second owner of the device make any sort of difference here?
Any other way to turn the device on when its completely shut off?
Update #1: 7/30/10
Called HTC, then i got transferred to Nexus one department then back to HTC. Described my problem to everyone. They were nice to say they will get that taken care of. Told him i got the phone as a gift, updated my info, and I'm doing the swap option. He also said that any "physical" damage to the device might be charged, aka broken screen or w.e, regular wear and tear is fine. Mentioned nothing at all about software. I'm flashing back to stock either way. Will update as time goes
Same power button problem. Haven't checked into warranty with bootloader being unlocked, but if you plug up the usb cord, wait for the little led light to come on, take out the battery and put it back in as soon as the light goes off, then it will power the phone back on.
Ah i guess that's how i got lucky with turning it on then.
Hmm, i might give them a call tomorrow and see what they say.
Let us know what they say if you don't mind.
No worries with HTC. I was a second owner of my first N1. I traded my Iphone 3GS for it. Unlocked the bootloader first 10 minutes i had the thing. Few weeks later. I saw dust under the screen. Called up HTC. Gave them IMEI. Told them my girl got it for me for my birthday. They gave me an address.(original owners). I said nope and gave them mine. Went through the process. I had them put a hold on my credit card for $525. They sent a replacement phone next day. I packed mine up and sent it back. I had to do this twice because the replacement after 3 weeks started getting dust again and i could tell the power button wasnt really working well also.
Now im a second owner of another N1. I traded my tmobile N1 for a ATT N1. woot.
You can also root the phone and put trackball wake on it....also, when the phone is off completely, the trackball WILL boot it - tested this myself today.
MaximReapage said:
You can also root the phone and put trackball wake on it....also, when the phone is off completely, the trackball WILL boot it - tested this myself today.
Click to expand...
Click to collapse
Honestly when my phone was off I tried booting by pressing trackball and holding, just pressing and nothing. How did you do it? is there a specific process? I already have trackball wake selected thankfully before this even happened.
Another question is, how in the hell would i get into recovery or any of those functions now?
Coderedpl said:
Honestly when my phone was off I tried booting by pressing trackball and holding, just pressing and nothing. How did you do it? is there a specific process? I already have trackball wake selected thankfully before this even happened.
Another question is, how in the hell would i get into recovery or any of those functions now?
Click to expand...
Click to collapse
You download quick boot and user that to get into recovery or bootloader.
I ended up receiving the new nexus one, but i sold it already so yea
Hi,
I've a nexus one with a broken on-off button, so now I can't boot my phone at all.
there is a rom to boot with trackball or any hardware button ?
thx
Read the thread
thebluest said:
Hi,
I've a nexus one with a broken on-off button, so now I can't boot my phone at all.
there is a rom to boot with trackball or any hardware button ?
thx
Click to expand...
Click to collapse
Read the Thread and there is a suggestion on how to turn it on
I went to install the new samsung update. I've used odin and never had many problems, but it didnt start the donwload, i removed the usb cable (while on the download screen on phone). Unplugged again, unresponsive to odin. Turned off phone and now when i turn it back on I get icon of PHONE ! Computer
I can't search for anything, because it's saaying the search is down for 5 minutes (10 minutes ago) . I know there is info on here for this but can someone tell me or point me where the correct link is so i dont mess up the phone.
THANKS!!
Just redo the download procedure,ie turn off phone, plug in the usb and hold vol and power
Sent from my SGH-T959 using XDA App
rizzxx7 said:
Just redo the download procedure,ie turn off phone, plug in the usb and hold vol and power
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I took out battery, phone is off, plugged in usb cable and I get the icon of the phone with exclamation point and PC. I never was able to get to download mode without using adb reboot download, but obviously now, i cant get to adb because it doesnt find the device anymore.
Don't worry about the icon, just do the same procedure and it'll do on download mode
Sent from my SGH-T959 using XDA App
But you can't because it doesnt see the device... im freaking out...
after you pull the battery and put back in, hold down the up and down volume buttons, THEN plug the usb in WHILE holding the volume buttons.
just imaging the icon with the phone and the pc is the battery icon... and do the same procedure... you will get to download mode again. and restart your computer and try.
That happened to me and just replaced my phone with tmobile and got a brand new one, yrust me nothing works when is in that image I gave up and called tmobile.
Sent from my SGH-T959 using XDA App
were you on eugene373's hybrid rom? I was and now it wont take any update old or new it either freezes or goes dark NOT TO BLAME EUGENE373 i love his work and I am just trying to find a common denominator
neva dinova said:
were you on eugene373's hybrid rom? I was and now it wont take any update old or new it either freezes or goes dark
Click to expand...
Click to collapse
I was on Vibrant9 (I liked that one the best).
I hope I didnt kill this, if I did, then many people are going to
I've had my phone with this icon numerous times and had no problems getting back to download mode, like the previous poster said, just pretend its the battery icon and repeat the steps
Sent from my SGH-T959 using XDA App
it took about 25 tries but it finally worked may we should odin to old stock first then new stock,
eortizr said:
just imaging the icon with the phone and the pc is the battery icon... and do the same procedure... you will get to download mode again. and restart your computer and try.
Click to expand...
Click to collapse
Nope, this is not working, did this 10 times. I put battery back in, hold up.down then plug usb while holding, the screen keeps coming back the same. But like i keep saying, i was NEVER able to get to download mode before. Must have tried it 200 times.
take the battery out, put it back in. Plug the device and when you see the icon, hold vol up and down and power, as soon as the screen goes black remove your finger from the power button, but KEEP holding the vol. buttons until the dl screen comes on
Batt and cable off, plug cable hold buttons then battery in.
Remember u broke it u bought it, but ofcourse tmo will have to fix something U broke.
98classic said:
Batt and cable off, plug cable hold buttons then battery in.
Remember u broke it u bought it, but ofcourse tmo will have to fix something U broke.
Click to expand...
Click to collapse
oh well, no matter what i try , it keeps going back to same screen. This is freaking frustrating. In my reading on here, there seems to be some people that are not able to get into donwload mode from the buttons. If this is the case for me, do i have ANY other options then bringing it to be Tmobile. I have only had the phone for 3 weeks, but i really want to get it resolved without bringing it in, i have lots of stuff on phone (i have backup off the phone).
Try all the steps here if you haven't already:
http://forum.xda-developers.com/showthread.php?t=771247
Just call tmobile your gonna pop a vein trying to fix this just don't tell them you rooted your phone lol.
Sent from my SGH-T959 using XDA App
redwolf313k said:
Just call tmobile your gonna pop a vein trying to fix this just don't tell them you rooted your phone lol.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Should I call them or just go into a store with the box and all and say, the phone shut off then when i pushed power, this came on.. I cant believe this happend.
redwolf313k said:
Just call tmobile your gonna pop a vein trying to fix this just don't tell them you rooted your phone lol.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
You know that they can probably fix it and that its not really BRICKED then when they find out that he had Superuser.apk, they'll add a fee to his bill and that would be even worse.
Ok fellas. To make a pretty lng story short.. My beloved Nexus One is dead.. ::sadface::
yes im experienced with rooting and all that.. its jus i cant get to the recovery anymore.. it wont turn on (because the power button issue) and when i do the "battery pull out then back in" trick, it goes to the nexus X and stays there.. ive pulled the battery NUMEROUS times.. it still gets on the X and gets stuck..
im rooted with the new MIUI version..
Anyways, when i hold the track ball, when i do the battery trick, it goes to the bootloader screen.. Well, i cant select anything because, again, of the power button issue lol..
so again, when when i pull out the battery and put it back in, it turns on.. but gets stuck at the nexus X...
there is no way i can get to recovery and do what i need to do...
So my question is this...
i prolly need to buy another phone (like in a couple days) i cant wait months.. or weeks to buy the next best thing.. because the nexus is all i have..
--What phone on the market RIGHT now has the capability or more as the Nexus?? Nexus S? i like it, but its from samsung.. I have T-mobile btw.. Any ideas? thanks guys..
oh and is also rootable.. should i jus go ahead and buy another nexus off craigslist?.. your thoughts...
:EDIT: I know a lot of you are saying that i need to go into adb.. well, i dont think that'll work only becaus i have never used that before =/ i used the "Androot One Click Root" to unlock my phone =/
U can still get the phone in download mode. Just try the JIG. its somewhere there in the forums.
Sent from my GT I5801
I'd buy a Nexus S
While i'd miss the HTC build quality and LED notifications, the Nexus S screen takes a huge dump on the N1 screen, which has always felt more like a prototype OLED display...
monkeyhatchet said:
I'd buy a Nexus S
While i'd miss the HTC build quality and LED notifications, the Nexus S screen takes a huge dump on the N1 screen, which has always felt more like a prototype OLED display...
Click to expand...
Click to collapse
im aware of that, but i heard the Nexus S cant connect to tmo's 4g..?? is that right?
matholomus said:
im aware of that, but i heard the Nexus S cant connect to tmo's 4g..?? is that right?
Click to expand...
Click to collapse
It can still utilize the improved 3G and get practical speeds up to 7.2Mbps..... just like the Nexus One.
towards the end of the "X" screen adb commands work. try "adb reboot recovery" continuously.
If you can hold the trackball and do the battery trick, cant you hold vol down and do it booting straight to recovery?
Vol- does not boot straight to recovery, it takes you to HBOOT, so you still need to use the power button.
You can fix the power button by getting a replacement flex cable from eBay for not a lot of cash.
go out and buy a dell streak. it has a five inch screen and runs android. I've made the switch.
Samsung Nexus S is pure ****. Really. What are all those the features that make the phone cost like a Nexus One when it went in the stores one year ago? I'd go for a dual core phone at least. In case wait for some time and in the mean while take a 50$ phone.
I'm in a similar boat. I use 2 nexi and part them together, but the one with the good power button is starting to have volume button problems.only the mt4g and g2 use tmo 4g at the moment and I'm not interested in either.playstation phone looks interesting, but no 4g either.
matholomus said:
Ok fellas. To make a pretty lng story short.. My beloved Nexus One is dead.. ::sadface::
yes im experienced with rooting and all that.. its jus i cant get to the recovery anymore.. it wont turn on (because the power button issue) and when i do the "battery pull out then back in" trick, it goes to the nexus X and stays there.. ive pulled the battery NUMEROUS times.. it still gets on the X and gets stuck..
im rooted with the new MIUI version..
Anyways, when i hold the track ball, when i do the battery trick, it goes to the bootloader screen.. Well, i cant select anything because, again, of the power button issue lol..
so again, when when i pull out the battery and put it back in, it turns on.. but gets stuck at the nexus X...
there is no way i can get to recovery and do what i need to do...
So my question is this...
i prolly need to buy another phone (like in a couple days) i cant wait months.. or weeks to buy the next best thing.. because the nexus is all i have..
--What phone on the market RIGHT now has the capability or more as the Nexus?? Nexus S? i like it, but its from samsung.. I have T-mobile btw.. Any ideas? thanks guys..
oh and is also rootable.. should i jus go ahead and buy another nexus off craigslist?.. your thoughts...
Click to expand...
Click to collapse
You using the new MIUI? Don't worry, I had the same problem, take out the battery and put it back, then press volume-down button and press power button. Just select the "Recovery".
From here, if you have done a previous backup of the working ROM, I suggest flash it back. I only manage to get my NexusOne to load the MIUI rom after I did this.
lenrek said:
Same problem. I solve this by:
1. download the kernel separately, and flash the kernel after flash this (MIUI) ROM.
2. reboot the phone.
3. take out the battery while it is showing 'X' and put it back.
4. From there, it starts successfully (after power on).
...
Click to expand...
Click to collapse
Do run adb logcat to look out for any error when booting the new ROM.
lenrek said:
You using the new MIUI? Don't worry, I had the same problem, take out the battery and put it back, then press volume-down button and press power button. Just select the "Recovery".
From here, if you have done a previous backup of the working ROM, I suggest flash it back. I only manage to get my NexusOne to load the MIUI rom after I did this.
Do run adb logcat to look out for any error when booting the new ROM.
Click to expand...
Click to collapse
What part of the power button does not work did you not understand. Unless he can get adb commands to work, he is assed out without a power button. You need a working power button to get into recovery from an off state.
Know-Fear said:
What part of the power button does not work did you not understand. Unless he can get adb commands to work, he is assed out without a power button. You need a working power button to get into recovery from an off state.
Click to expand...
Click to collapse
As I said, I had the same problem...
My NexusOne buttons went nuts initially. Take out the battery, and put it back, it will take a bit of time before the phone would boot itself. Just make sure you press the volume-down button 1st, and press the power on button. If you don't, it would stuck at 'X' again.
From here, everything went fine...
Unless TS press the power button too hard until he damaged it, if that is the case, I guess he is too late to read my post.
lenrek said:
As I said, I had the same problem...
My NexusOne buttons went nuts initially. Take out the battery, and put it back, it will take a bit of time before the phone would boot itself. Just make sure you press the volume-down button 1st, and press the power on button. If you don't, it would stuck at 'X' again.
From here, everything went fine...
Unless TS press the power button too hard until he damaged it, if that is the case, I guess he is too late to read my post.
Click to expand...
Click to collapse
Dude...the power button is DEAD! Anyhow, your phone isn't a lost case. Follow this guide. Or run PASSIMG.zip, they will restore a stock ROM which you can then use to reboot into recovery and flash again
elegos said:
Samsung Nexus S is pure ****. Really. What are all those the features that make the phone cost like a Nexus One when it went in the stores one year ago? I'd go for a dual core phone at least. In case wait for some time and in the mean while take a 50$ phone.
Click to expand...
Click to collapse
i was really thinking the samething.. or i jus might save the trouble and grab a pretty good nexus one of craigs.. our phone STILL competes with phones today.. i love this phone too much to be honest..
lenrek said:
As I said, I had the same problem...
My NexusOne buttons went nuts initially. Take out the battery, and put it back, it will take a bit of time before the phone would boot itself. Just make sure you press the volume-down button 1st, and press the power on button. If you don't, it would stuck at 'X' again.
From here, everything went fine...
Unless TS press the power button too hard until he damaged it, if that is the case, I guess he is too late to read my post.
Click to expand...
Click to collapse
Dude im pretty sure he's tried that. If the power button wasn't broken, he'd have not posted this thread in the first place!
Back on topic, if you're buying a phone now, it's hard to choose cuz dual cores are around already. Just go on craigslist and find something that you can live with. Definitely not a crack berry though lol
Sent from my Nexus One using XDA App
wang1404 said:
Dude im pretty sure he's tried that. If the power button wasn't broken, he'd have not posted this thread in the first place!
Back on topic, if you're buying a phone now, it's hard to choose cuz dual cores are around already. Just go on craigslist and find something that you can live with. Definitely not a crack berry though lol
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
Well, in this case, my suggestion for new phone would be, HTC Desire HD. If I am buying a new Android phone now.
The next choice would LG series, but I am not too sure about LG...
Hahaha, Ok guys... Yes, my power button is completely non active.. (it does not respond what so ever)..
When i hold down the vol+trackball when after i put the battery in, it takes me to Hboot... (Well, i cant select anything due to the power button)
I will look into that PASS....(.zip) thing i read earlier here in a minute..
What dual-core phone do yall prefer..?
The nexus s is not an option any longer lol
::EDIT:: i cant do that "help thread" that was posted earlier.. there isnt a way i can put ROMS on my Nexus.. if i could, i wouldnt be askin for some help lol.. my nexus wont connect to any command prompt.. smh.. so im basically screwed huh?..
---> Will there be any LEGIT phone out in a month or two? like worth getting?? i.e. dual core, tegra.. etc.. if so, ill jus buy a cheapo, and wait till that phones comes out.. because i need, a phone like my nexus or better before May!.. so im sure there would be the same if not better than our Nexus out by then....
OP I'll sell you my T-Mobile n1. I have to switch back to ATT unfortunately.
Sent from my Nexus One using XDA App
Okay about two weeks ago I updated to 4.4.2 from 4.2.2(I think that's the one?) on my s4 and I've hated the update. I decided to root my phone using muniz method and it worked perfectly. I even changed to the nc1.
So, after using my phone without issues for two weeks roughly I noticed last night it started to randomly turn off while texting. It would just auto restart but it happened every 5-10 minutes. After an hour it started happening more often so I plugged my phone in. Now my phone will not even turn on. When I insert the battery the samsung start screen appears for about a second and then goes black. I have to pull out the battery for the phone to do ANYTHING. If the phone is plugged in while trying this and I insert the battery I literately get NOTHING. No samsung screen or anything.
Things I've tried.
Swapped the battery.
boot into odin
boot into safemode
plugged it in while trying to boot
Swapped the usb cord
taken out sim card
Some things to note is that I did not install any new app before this had happened. It was working the same for about two weeks with no issues.
When plugging in my phone to charge or anything I never get an led light at the top of my phone.
I seriously need some help with this. Any suggestions are appreciated!
Conquestfan said:
Okay about two weeks ago I updated to 4.4.2 from 4.2.2(I think that's the one?) on my s4 and I've hated the update. I decided to root my phone using muniz method and it worked perfectly. I even changed to the nc1.
So, after using my phone without issues for two weeks roughly I noticed last night it started to randomly turn off while texting. It would just auto restart but it happened every 5-10 minutes. After an hour it started happening more often so I plugged my phone in. Now my phone will not even turn on. When I insert the battery the samsung start screen appears for about a second and then goes black. I have to pull out the battery for the phone to do ANYTHING. If the phone is plugged in while trying this and I insert the battery I literately get NOTHING. No samsung screen or anything.
Things I've tried.
Swapped the battery.
boot into odin
boot into safemode
plugged it in while trying to boot
Swapped the usb cord
taken out sim card
Some things to note is that I did not install any new app before this had happened. It was working the same for about two weeks with no issues.
When plugging in my phone to charge or anything I never get an led light at the top of my phone.
I seriously need some help with this. Any suggestions are appreciated!
Click to expand...
Click to collapse
Are you plugging it in to the stock wall charger? Your best bet is to get it to boot into download mode long enough to reflash NB1.
Sent from my SGH-I337 running BlackBox 3.0
DeadlySin9 said:
Are you plugging it in to the stock wall charger? Your best bet is to get it to boot into download mode long enough to reflash NB1.
Sent from my SGH-I337 running BlackBox 3.0
Click to expand...
Click to collapse
Yeah using stock wall charger from a wall, computer, and even a different charger.
Is download mode the one where you hold vol down + power + home?
If so it brings up the screen that asks you to press the volume up but it dies before it can ever make it to the downloading screen...
Conquestfan said:
Yeah using stock wall charger from a wall, computer, and even a different charger.
Is download mode the one where you hold vol down + power + home?
If so it brings up the screen that asks you to press the volume up but it dies before it can ever make it to the downloading screen...
Click to expand...
Click to collapse
Experiment and see if you can get it to stay there. If not, you may need to try a best buy if you can.
Sent from my SGH-I337 running BlackBox 3.0
Thanks, i'll keep playing with it but so far it just shuts off instantly in about a second or two.
If I bring it to best buy and they take it or anywhere else will I be shunned for rooting my phone?
Conquestfan said:
Thanks, i'll keep playing with it but so far it just shuts off instantly in about a second or two.
If I bring it to best buy and they take it or anywhere else will I be shunned for rooting my phone?
Click to expand...
Click to collapse
If it won't start they won't know it's rooted. They'll try to flash the firmware which will remove root if they're successful, so again they won't know
Sent from my Nexus 5 using XDA Free mobile app
That would be fantastic! If I purshased it at walmart would it matter if I take it to best buy for example? I'm sure a corporate AT&T store could do the same correct?
Conquestfan said:
That would be fantastic! If I purshased it at walmart would it matter if I take it to best buy for example? I'm sure a corporate AT&T store could do the same correct?
Click to expand...
Click to collapse
Go to a best buy that has a Samsung experience. They can re-flash it there
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Go to a best buy that has a Samsung experience. They can re-flash it there
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
put it in downloadvolume down power and home button use odin to load factory file hope this helps
ron31 said:
put it in downloadvolume down power and home button use odin to load factory file hope this helps
Click to expand...
Click to collapse
I've tried this but it instantly shuts off as soon as the volume up screen to continue comes up. It won't boot in any form at all
Conquestfan said:
I've tried this but it instantly shuts off as soon as the volume up screen to continue comes up. It won't boot in any form at all
Click to expand...
Click to collapse
did you try factory reset
ron31 said:
did you try factory reset
Click to expand...
Click to collapse
I couldn't do factory reset because the phone wouldn't stay on long enough to do ANYTHING.
So as an update to this...
I was on my way to the closest store with samsung experience which is about an hour away from me and when I almost get there my phone RANDOMLY turns on...
I couldn't be more pissed and happy at the same time. So, obviously I try messing with it a bit and it shuts off again. This time I can get it to turn on after about 15 tries. Long enough for me to do a factory reset!
It lasted a good 30 minutes to an hour and it shut off again.
Hardware issue or is anyone else having this issue with 4.4.2 nc1?
No I haven't on mine you all have to bring it in for repair
ron31 said:
No I haven't on mine you all have to bring it in for repair
Click to expand...
Click to collapse
Okay so I brought it by best buy and the guys couldn't flash it or do anything to it because it wouldn't turn on at all. They tried several batteries etc.
So, I decided to try the phone doctors and the guy thought it could be a malfunction in the power button because the phone tries to boot up any time you put the battery in. You don't have to hit any buttons and you can't insert the battery without it trying to power on.
I'll cross my fingers that's the problem and they phone doctor guy told me he has never seen this issue with an s4 but it was really common in s3's.
I go back in two hours to see if they have fixed it!
Conquestfan said:
Okay so I brought it by best buy and the guys couldn't flash it or do anything to it because it wouldn't turn on at all. They tried several batteries etc.
So, I decided to try the phone doctors and the guy thought it could be a malfunction in the power button because the phone tries to boot up any time you put the battery in. You don't have to hit any buttons and you can't insert the battery without it trying to power on.
I'll cross my fingers that's the problem and they phone doctor guy told me he has never seen this issue with an s4 but it was really common in s3's.
I go back in two hours to see if they have fixed it!
Click to expand...
Click to collapse
The s2 had this problem too and one way to confirm it was to pull the battery and put it back in. If it booted right away it was the power button. So it sounds like you're on to something.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
The s2 had this problem too and one way to confirm it was to pull the battery and put it back in. If it booted right away it was the power button. So it sounds like you're on to something.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Well, I was really hoping for the best and I thought they really had my problem figured out. When I got back to the store they told me they basically checked and rewired everything they could and it was still doing this. They told me they can't fix it and didn't charge me anything.
It looks like I have a lemon...
Conquestfan said:
Well, I was really hoping for the best and I thought they really had my problem figured out. When I got back to the store they told me they basically checked and rewired everything they could and it was still doing this. They told me they can't fix it and didn't charge me anything.
It looks like I have a lemon...
Click to expand...
Click to collapse
send it back to samsung
ron31 said:
send it back to samsung
Click to expand...
Click to collapse
I would but they don't accept anything past a year. If it ever boots up again I'm going to install a different rom and just cross fingers
I've been informed my phone might still be under factory warranty. Just out of speculation, if you root your phone and it ends up malfunctioning what would they do if you send it in for warranty? I'm not sure if my issue is hardware or software related at all.
I got my phone yesterday, and it was working for about 18 hours. All of a sudden I picked it up at work and it is no longer turning on. I tried plugging it into the charger, holding volume up + power, holding volume down plus power, but nothing worked. Has anyone else had this issue? I called Google support and they are going to send a new phone, but this doesn't give me a lot of confidence in this phone.
someone on reddit posted something similar. ended up RMA'ing the device as well. not sure what's up with this scenario - loose battery maybe?
Google is sending a replacement unit. It really sucks because I cut my sim to be nano from the nexus 5, so I can't go back to my old phone at all.
shaklee3 said:
Google is sending a replacement unit. It really sucks because I cut my sim to be nano from the nexus 5, so I can't go back to my old phone at all.
Click to expand...
Click to collapse
Use a sim adapter
shaklee3 said:
Google is sending a replacement unit. It really sucks because I cut my sim to be nano from the nexus 5, so I can't go back to my old phone at all.
Click to expand...
Click to collapse
Google sends a replacement unit overnight. Should arrive the next day, so you won't have a phone for at least 1-2 days.
jaidev.s said:
Use a sim adaptor
Click to expand...
Click to collapse
Thanks. I ordered an adapter in the meantime just in case something happens on the next phone.
zephiK said:
Google sends a replacement unit overnight. Should arrive the next day, so you won't have a phone for at least 1-2 days.
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I'm having this issue as well. Phone worked well since Oct 29, then all of a sudden it shut down and will do nothing. I've requested a new device and Google support is telling me the phone won't ship until the 12th, when the rest of the Google Play Store orders ship. I stole my daughters phone in the mean time, but I can't wait a full week to receive the replacement as one of us will do without till it arrives. I may request a refund and buy a phone locally. Sad-- I waited a month for this phone, ordered on launch day. I shouldn't wind up in the regular queue to get the phone replaced. Poor support if you ask me.
Same thing for my N6p, picked it up and it was off. It's a brick now.
I called and was told they would ship me another, I just saw that its going to be a few days until it gets shipped out.
I transferred my Straight talk to the new nano sim, now I cant go back to my N5.
No phone for a few days.
Dang
Same exact problem. Phone was over 80% charged. Picked it up off of my desk at work to check the time and nothing. Just a brick.
Update*** I hooked the thing to power and nothing. So I just sat here at my desk for several minutes holding down the power button and the damn thing finally came back on. But I had to hold it for a very very long time, not the normal 10-30 seconds like it should take to do a hard power off. I'm talking minutes.
deanb1234 said:
Same exact problem. Phone was over 80% charged. Picked it up off of my desk at work to check the time and nothing. Just a brick.
Update*** I hooked the thing to power and nothing. So I just sat here at my desk for several minutes holding down the power button and the damn thing finally came back on. But I had to hold it for a very very long time, not the normal 10-30 seconds like it should take to do a hard power off. I'm talking minutes.
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I had the same problem, put the phone down on my desk and picked up a brick. Tried deanb's method out of boredom and desperation, basically, and it actually worked for me as well. I think I held my power button for about a minute and a half before it booted back up. Very weird.
same
Same thing just happened to me, thank you so much for the tip!
Lets hope it will not be a recurrent problem.
Hold Power button+volume down until it turns on....it might take a min. or more.....it happened to me
IF your guys phones turns on, I would still suggest RMA'ing it back to google. There's obviously something wrong with it, don't be lazy. You'll thank me later
My sons just did the same thing. He had 15% and put it in power save and cut the screen off and it would not come back on. Charged it for a while and then read this post. Held the power button down for around a minute and Bam. Working fine now, powering on and off as normal. Thanks alot for the info deanb1234. Still gonna get rma, bad thing he got it from Huawei not the google store and their cs is the worst i have ever seen.
Had the same thing happened. Thankfully it was within 14 days so I returned and got a new one immediately. (Got it from a carrier)
I am having the problem right now. The phone was fully charged and I used it for 10 minutes this morning. The screen went black after 1 minute as normal. I used the finger print reader about 15 minutes later and it would not turn on. It is essentially dead as a brick. I will try to hold the power button + Vol down for over a minute to see it it works. The phone was working flawlessly beforehand. I did not have any problems whatsoever.
My question. Will I have a problem getting Google to RMA the phone if I get it revived? Can they tell if it is currently working? I would like to RMA the phone regardless just in case it is faulty. I purchased the phone in late Oct 2015 and I did not buy the insurance.
Edit: I got it to work again after holding down the power and volume down. Anyone find a cause for this problem? I was systemless rooted for several weeks but everything else was stock.
Wanna ask all you folks who are just sending phones back willy nilly. Are you wiping the phone of your personal data such as Google account etc? All you really have to do is just hold the power button for a while and the phone will turn on. It's not really a defect (well technically perhaps), but why not turn the phone back on and factory reset it before sending it back? Some dude in a warehouse is probably gonna turn your phone back on and he now has access to your Gmail account and God knows what else (if you don't have a screen lock). What am I missing here.
Sent from my Nexus 7 using XDA Free mobile app
I was planning to use android device manager to wipe device if I could not get it to respond. Factory wipe reset along with flashing system image is best option if possible.
systemless root may be cause in my situation . I was using older 2.62 apk. I will give it another few weeks and try new root when Jan security update is released before RMA.
biggolfer said:
I am having the problem right now. The phone was fully charged and I used it for 10 minutes this morning. The screen went black after 1 minute as normal. I used the finger print reader about 15 minutes later and it would not turn on. It is essentially dead as a brick. I will try to hold the power button + Vol down for over a minute to see it it works. The phone was working flawlessly beforehand. I did not have any problems whatsoever.
My question. Will I have a problem getting Google to RMA the phone if I get it revived? Can they tell if it is currently working? I would like to RMA the phone regardless just in case it is faulty. I purchased the phone in late Oct 2015 and I did not buy the insurance.
Edit: I got it to work again after holding down the power and volume down. Anyone find a cause for this problem? I was systemless rooted for several weeks but everything else was stock.
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Do you send your phone to google anyways? or just cancel the replacement?
GMScreech said:
Do you send your phone to google anyways? or just cancel the replacement?
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No, I did not return the phone and no issues have occurred since. I suspect it was a problem due to rooting the phone. I was using a beta version of SuperSU.