I have a serious problem with my nexus. The earpiece and microphone are both muted. I can listen to music, camera records audio, the dialer has just basically ignored the speaker and microphone. This is a brand new phone, stock rom 4.2.2 Jellybean. I know it's not a problem with the hardware, because Skype works without any problems.
I have tried booting the phone in safe mode, doing a factory reset and trying to use an app called soundabout from the store. Is my only option returning the phone? At this point you have probably figured out that I can't make any phone calls or receive them, making my phone a nice paper weight. I already posted this in the help thread, so sorry for being a douche, but I'm desperate.
Bytelove said:
I have a serious problem with my nexus. The earpiece and microphone are both muted. I can listen to music, camera records audio, the dialer has just basically ignored the speaker and microphone. This is a brand new phone, stock rom 4.2.2 Jellybean. I know it's not a problem with the hardware, because Skype works without any problems.
I have tried booting the phone in safe mode, doing a factory reset and trying to use an app called soundabout from the store. Is my only option returning the phone? At this point you have probably figured out that I can't make any phone calls or receive them, making my phone a nice paper weight. I already posted this in the help thread, so sorry for being a douche, but I'm desperate.
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Are you rooted? Have a custom recovery installed? I can help, but need more info
I have not rooted, the device is fully stock.
Bytelove said:
I have not rooted, the device is fully stock.
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It sound like a software problem. You can either use root and install a stock or custom rom and recovery, or send it back. What i would do is unlock the bootloader and root
Related
Hi everyone, I hope one of you can help me out.
I bought a vogue on eBay to play with the android OS. I loved android, but I had an issue... When I called someone they couldn't hear me but I could hear them. Also none of the sound notifications were working... no incoming calls, no music files... it looked like the software was working, but I couldn't hear anything.
The sound was working fine before I converted to android (directly from the phone not the SD card), so I flashed to a WM rom... still the same issue. I can hear everything perfectly fine when I call my voice mail, but people can't hear me when I call them, and none of my sound files make any noise even though it looks like media player is playing them properly.
I flashed to the Sprint stock rom for the Vogue, and still the same issue...
Can someone please help me? I have no idea what to do.
^_^ said:
Hi everyone, I hope one of you can help me out.
I bought a vogue on eBay to play with the android OS. I loved android, but I had an issue... When I called someone they couldn't hear me but I could hear them. Also none of the sound notifications were working... no incoming calls, no music files... it looked like the software was working, but I couldn't hear anything.
The sound was working fine before I converted to android (directly from the phone not the SD card), so I flashed to a WM rom... still the same issue. I can hear everything perfectly fine when I call my voice mail, but people can't hear me when I call them, and none of my sound files make any noise even though it looks like media player is playing them properly.
I flashed to the Sprint stock rom for the Vogue, and still the same issue...
Can someone please help me? I have no idea what to do.
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Long shot, but did you check the device before flashing anything? Was it working when you got it off ebay?
Did you do a hard reset after flashing WM?
Yes, it was working when I bought it. The receiver is now working (people can hear me when i make a phone call), but the speaker on the back, the one used for speakerphone, is still not working.
I've done a hard reset, nothing changed. I'm going to take it into a repair store and see if it's a hardware issue... I have no idea why it would be though. All I did was mess with the software.
^_^ said:
Yes, it was working when I bought it. The receiver is now working (people can hear me when i make a phone call), but the speaker on the back, the one used for speakerphone, is still not working.
I've done a hard reset, nothing changed. I'm going to take it into a repair store and see if it's a hardware issue... I have no idea why it would be though. All I did was mess with the software.
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It could be that flashing to Android messed up something in the speaker... again, another long shot!
I have been using my Nexus 4 for about a month already. Just yesterday i was unable to hear anything on a call. When I call someone, they person on the other end can hear me but i cant seem to hear anything. But if i were to put it on loudspeaker it works fine.
I tried a factory reset, it worked for awhile but then it later on stopped and it doesnt work for other voice call apps such as skype. Any ideas?
If a factory reset temporarily fixed it, you could try flashing the stock images. Follow efrant's guide that is stickied in general.
Just tried, but still cant hear anything..
estallings15 said:
If a factory reset temporarily fixed it, you could try flashing the stock images. Follow efrant's guide that is stickied in general.
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hmm i just realized i cant play anything on my speaker ie songs and notifications. But i am able to hear calls on loudspeaker and get ringtones on calls. Any ideas anyone?
sujen07 said:
Just tried, but still cant hear anything..
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I flashed a custom ROM it didn't work and later on flashed back the stock image and everything was working fine.. Able to hear calls and listen to music on the speaker. This was working fine for like 3 days. Now its back to square one can't hear calls on earpiece and music and so on on the speaker. But ringtones are playing well and calls can only be heard on loudspeaker's. Anybody able to help ?? Kind of being a pain ?
sujen07 said:
hmm i just realized i cant play anything on my speaker ie songs and notifications. But i am able to hear calls on loudspeaker and get ringtones on calls. Any ideas anyone?
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Did you install any sound mods? I had a similar-but not exactly the same problem that caused by installing Xloud + Clear Audio mod. Complete wipe and flashing stock ROM fixed it.
Nope never installed any sound mods.. But I realized just prior to it being problematic for the second time the Google voice search app always popped up for no apparent reason
nokkenas said:
Did you install any sound mods? I had a similar-but not exactly the same problem that caused by installing Xloud + Clear Audio mod. Complete wipe and flashing stock ROM fixed it.
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Flashed to 4.2.2... still no luck! Any thoughts?
Hi everyone!! I have a big issue on my new Nexus 4: when I'm calling I can't heard anything and the other person as well. I think it's because of the Jeally Bean update. Indeed the microphone and the speaker works (I tryed to call a friend of mine on Viber. Unlike, when i'm calling someone in a normal way, through the "normal call app" of the phone, microphone and speaker are mute and my phone doesn't permitt me to switch them on), so, the problem is related to the software and not to the hardware.
Any Advises?
Install a substitute app to call (even if i'm not doing a Voip call)? Or install a CyanogenMod? Or send my nexus back to google?
Thanks a lot!!!
If it worked at one time and quit working after an update, try manually installing the update yourself.
Use efrant's "Return to stock" thread stickied in General to reflash the stock images. If that doesn't fix it, it's RMA time.
StefanoRedi said:
Hi everyone!! I have a big issue on my new Nexus 4: when I'm calling I can't heard anything and the other person as well. I think it's because of the Jeally Bean update. Indeed the microphone and the speaker works (I tryed to call a friend of mine on Viber. Unlike, when i'm calling someone in a normal way, through the "normal call app" of the phone, microphone and speaker are mute and my phone doesn't permitt me to switch them on), so, the problem is related to the software and not to the hardware.
Any Advises?
Install a substitute app to call (even if i'm not doing a Voip call)? Or install a CyanogenMod? Or send my nexus back to google?
Thanks a lot!!!
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Hi it just happened to me out of no where I panic and everything I think it was an update. And that makes that the proximity sensor don't work either.
Try to call with your headphones if you can hear, its the n4 that thinks that he have headphone plugged but indeed they are not plugged.
I tried flashing, stock flash and nothing. The only way it fixed was,
Factory reset, flash pure 4.2.1 , flash Franco kernel ,flash pure 4.2.1 a little hit in the headphones jack and done!
Sent from my Nexus 4 using xda app-developers app
Oh, thanks a lot!!
Try to call with your headphones if you can hear, its the n4 that thinks that he have headphone plugged but indeed they are not plugged.
I tryed but, with the headphones from my mp3 player, I can't hear anything.
Factory reset, flash pure 4.2.1 , flash Franco kernel ,flash pure 4.2.1 a little hit in the headphones jack and done!
Sorry, what does it mean (I'm a beginner)? ok, flash means install, the "pure 4.2.1" is a mod (a mod or the official version?), and then? have I to install again pure 4.2.1? and what does it means "a little hit i the headphones"? Really, sorry if i ask stupid stuff, but I'm a beginner and, furthermore, I am not self confident with my English!
I'm using Rooted stock rom. My phone is working well when I talk as normal mode, ie. keep the ear next to the phone. But it has problem when I use it as 'speaker phone'. It seems like the microphone is having problem that people on the other side cannot hear me.
I tried to install CM, but the problem is still the same. Is there any fix for that?
ccheung said:
I'm using Rooted stock rom. My phone is working well when I talk as normal mode, ie. keep the ear next to the phone. But it has problem when I use it as 'speaker phone'. It seems like the microphone is having problem that people on the other side cannot hear me.
I tried to install CM, but the problem is still the same. Is there any fix for that?
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Try flashing the factory images, and without restoring any data, try making a call attempt. If the microphone is still not working in speaker mode... then I have no idea what may be causing it, but it's hardware.
So I know there are other threads with the same issue but mine is a bit different. I found out that when I'm talking to someone on my lg g2(d802) cellphone they can't hear me so I tried everything and I found out that they can hear me perfectly when I turn on the speaker mode while calling(getting the persons voice played through the phones bottom speaker), so I think thats really weird because my microphone won't work without a speaker mode on while calling. It's not a rom related issue because noone using rom FR 2.0.1 Didn't had this problem and also idk if this is related with this but in the recovery I'm unable to flash any zip and also first time when I installed the recovery i updated it with flashing new recovery 2.8.4.0 and my phone somehow automaticly downgraded it to the one i had before and I'm unable to flash new twrp recovery/viper4andoid/etc... Error message is different every time which is also weird. For example for twrp it is something like asster failed(run_program). Idk if that is related with microphone issue but I wanted to provide all data. Also I have a KK baseband. Thanks for reading.
I have the same problem "reversed" .
On speakerphone my microphone doesn't work. No matter what rom I use.
Would be nice if someone has figured it out.
It's weird. I tried everything and still the same problem. It appeared just after I flashed a new rom and I tried going back to stock and still the same issue
hi, sorry for my little english.
my lg g2 d802 4.4.2 had this problem, they can hear me but like i'm far away. try to stop voice control in all pages in Google search.
when i had this problem vocal and video record don't go, it appears i'm using microphone on another app. i stop vocal control and the phone now i going better!
"ok Google" in all page its very confortable but if the phone still dont call, nothing to do!
mach2005 said:
I have the same problem "reversed" .
On speakerphone my microphone doesn't work. No matter what rom I use.
Would be nice if someone has figured it out.
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Had this issue on an iPhone and a Windows Phone. Microphone is probably shot. Different mic used for when it is on speakerphone compared to calls. Usually cannot record video audio either...sucks.