[Q] It's impossible call on my nexus 4 - Nexus 4 Q&A, Help & Troubleshooting

Hi everyone!! I have a big issue on my new Nexus 4: when I'm calling I can't heard anything and the other person as well. I think it's because of the Jeally Bean update. Indeed the microphone and the speaker works (I tryed to call a friend of mine on Viber. Unlike, when i'm calling someone in a normal way, through the "normal call app" of the phone, microphone and speaker are mute and my phone doesn't permitt me to switch them on), so, the problem is related to the software and not to the hardware.
Any Advises?
Install a substitute app to call (even if i'm not doing a Voip call)? Or install a CyanogenMod? Or send my nexus back to google?
Thanks a lot!!!

If it worked at one time and quit working after an update, try manually installing the update yourself.
Use efrant's "Return to stock" thread stickied in General to reflash the stock images. If that doesn't fix it, it's RMA time.

StefanoRedi said:
Hi everyone!! I have a big issue on my new Nexus 4: when I'm calling I can't heard anything and the other person as well. I think it's because of the Jeally Bean update. Indeed the microphone and the speaker works (I tryed to call a friend of mine on Viber. Unlike, when i'm calling someone in a normal way, through the "normal call app" of the phone, microphone and speaker are mute and my phone doesn't permitt me to switch them on), so, the problem is related to the software and not to the hardware.
Any Advises?
Install a substitute app to call (even if i'm not doing a Voip call)? Or install a CyanogenMod? Or send my nexus back to google?
Thanks a lot!!!
Click to expand...
Click to collapse
Hi it just happened to me out of no where I panic and everything I think it was an update. And that makes that the proximity sensor don't work either.
Try to call with your headphones if you can hear, its the n4 that thinks that he have headphone plugged but indeed they are not plugged.
I tried flashing, stock flash and nothing. The only way it fixed was,
Factory reset, flash pure 4.2.1 , flash Franco kernel ,flash pure 4.2.1 a little hit in the headphones jack and done!
Sent from my Nexus 4 using xda app-developers app

Oh, thanks a lot!!
Try to call with your headphones if you can hear, its the n4 that thinks that he have headphone plugged but indeed they are not plugged.
I tryed but, with the headphones from my mp3 player, I can't hear anything.
Factory reset, flash pure 4.2.1 , flash Franco kernel ,flash pure 4.2.1 a little hit in the headphones jack and done!
Sorry, what does it mean (I'm a beginner)? ok, flash means install, the "pure 4.2.1" is a mod (a mod or the official version?), and then? have I to install again pure 4.2.1? and what does it means "a little hit i the headphones"? Really, sorry if i ask stupid stuff, but I'm a beginner and, furthermore, I am not self confident with my English!

Related

[Help] Microphone work bad!

Hi i've a huawei x5 with the last realese of oxygen and franco kernel, and my microphone works bad, my tell me that they can't hear me right, so i want to install the stock rom to test to see if the problem is for the software or hardware, what is the latest stock rom and where i can download it?
There are some problems with Mic volume on Oxygen...But it shouldn't be that bad...Anyway, check your PMs for Stock Rom instructions.
if you edit the "hw.secondary_mic=0" line to "hw.secondary_mic=1" from build.prop it should be fine.
Experiences said:
if you edit the "hw.secondary_mic=0" line to "hw.secondary_mic=1" from build.prop it should be fine.
Click to expand...
Click to collapse
ALL people that tried this crap -said iit makes things worse with that setting.
Anyway soft will not help in this situation. It's bug in hardware/drivers. Some people are lucky to get good working cancellation others do get bad ones.
Also, i think that parameter is used to tell the phone to use secondary mic as primary.
Experiences said:
if you edit the "hw.secondary_mic=0" line to "hw.secondary_mic=1" from build.prop it should be fine.
Click to expand...
Click to collapse
That just placebo effect, i think
Problem Headphone/Mic
I only use the U8800 heaphones/mic and I must not change because the pinout is different (begining by the point):
Sound.L/Sound.R/Mic/Ground.
The others like Samsung, LG, etc. the pinout is:
Sound.L/Sound.R/Ground/Mic.
If we chage it the sound is bad because it return by Mic, not by ground. The Mic sound is also bad
Or your problem is another?
ValenteL said:
Problem Headphone/Mic
I only use the U8800 heaphones/mic and I must not change because the pinout is different (begining by the point):
Sound.L/Sound.R/Mic/Ground.
The others like Samsung, Lg, etc. the pinout is:
Sound.L/Sound.R/Ground/Mic.
If we chage it the sound is bad because it return by Mic, not by ground.
Or your problem is other?
Click to expand...
Click to collapse
People here are talking about phone mic. And that when they talk people do not understand them because of noise cancellation chops up their voices and removes some part of it.
I have the same problem, others have trouble to hear my voice!
I think I was the first to put this question and until now, not a single question was effective... I think it's like tommyxoft said... With some peolpe the secondary microphone erases some voice parts, leaving voice muffled... I guess it is related to the tone of our voice...
I sent my X5 to be serviced and when I got it back I tested "the bad mic thing" again with the stock ROM and everything was fine. Everyone could hear me loud and clear. Then, I rooted the device and flashed Oxygen 2.2.2 and I tested it again. Problem was reborn once again!!! I tried B160, B130 v8, Miui also with same results. Obviously, it's a software thing but I don't want my X5 to be unrooted and with stock ROM! So I made peace with it. The only sure thing is to cover the secondary mic with your finger when making/receiving calls. That works perfect!!!
P.S. In addition, the "hwVolumeFactor.cfg" file is missing. It is not located in the "/system/etc/hwVolumeFactor.cfg" directory anymore. I've searched all folders with no luck. Any ideas???
You can disable secondary microphone by sellotape

PolishVodka's CyanogenMod 10 RC2 - phone calls bug?

Hello everyone,
I've just installed JB CM10 RC2 by PolishVodka, ROM works fine, but i can't hear the voice of person I call. I have also flashed all fixes included in main thread, but it does not solve my problem. Of course before installation I have fully wiped my phone via Recovery (latest verion), resized partitions etc. On GB/ICS roms I haven't noticed this problem. I would like to use this JB rom as my daily, so please help me!
havok2989 said:
Hello everyone,
I've just installed JB CM10 RC2 by PolishVodka, ROM works fine, but i can't hear the voice of person I call. I have also flashed all fixes included in main thread, but it does not solve my problem. Of course before installation I have fully wiped my phone via Recovery (latest verion), resized partitions etc. On GB/ICS roms I haven't noticed this problem. I would like to use this JB rom as my daily, so please help me!
Click to expand...
Click to collapse
Would you mind if I post about PolishVodkas rom here? My problem may be somewhat related to yours: the sounds (except music) are always on the speaker, even if headphones are plugged in. ANd when there is a call incoming the phone behaves like headphones are unplugged and plays all sound through speaker, thats mean music AND the ringtone of icoming call.
If this rom werent so fast and stable I would just forget about it and flashed something else, but I really would love to stay with it. PolishVodka - hope you read it.
P.G.R. said:
Would you mind if I post about PolishVodkas rom here? My problem may be somewhat related to yours: the sounds (except music) are always on the speaker, even if headphones are plugged in. ANd when there is a call incoming the phone behaves like headphones are unplugged and plays all sound through speaker, thats mean music AND the ringtone of icoming call.
If this rom werent so fast and stable I would just forget about it and flashed something else, but I really would love to stay with it. PolishVodka - hope you read it.
Click to expand...
Click to collapse
You're welcome, P.G.R I have reported my problem directly to PolishVodka . He told me, that some users have encountered described problem with phone calls, but on his phone everything works fine, so it's pretty hard for him to find the source of this bug. Anyway I have good news - during the call let's try to set the volume higher or lower by +/- buttons. I've done it once and problem disappeared permamently I haven't tested headphones, but maybe this little PolishVodka's trick solves all sound problems
havok2989 said:
You're welcome, P.G.R I have reported my problem directly to PolishVodka . He told me, that some users have encountered described problem with phone calls, but on his phone everything works fine, so it's pretty hard for him to find the source of this bug. Anyway I have good news - during the call let's try to set the volume higher or lower by +/- buttons. I've done it once and problem disappeared permamently I haven't tested headphones, but maybe this little PolishVodka's trick solves all sound problems
Click to expand...
Click to collapse
Good, but, meanwhile, Ive returned to AOSP2 and it is super fast, its weird that no one uses it as a base for their 2.3.7 roms (most seems to base their work on SDSL, which was always too "jerky" for me...)
That explains why I got no sound while I was getting called.
Sent from my Sony Tablet S using xda premium

[Q] Earpiece and microphone dead

I have a serious problem with my nexus. The earpiece and microphone are both muted. I can listen to music, camera records audio, the dialer has just basically ignored the speaker and microphone. This is a brand new phone, stock rom 4.2.2 Jellybean. I know it's not a problem with the hardware, because Skype works without any problems.
I have tried booting the phone in safe mode, doing a factory reset and trying to use an app called soundabout from the store. Is my only option returning the phone? At this point you have probably figured out that I can't make any phone calls or receive them, making my phone a nice paper weight. I already posted this in the help thread, so sorry for being a douche, but I'm desperate.
Bytelove said:
I have a serious problem with my nexus. The earpiece and microphone are both muted. I can listen to music, camera records audio, the dialer has just basically ignored the speaker and microphone. This is a brand new phone, stock rom 4.2.2 Jellybean. I know it's not a problem with the hardware, because Skype works without any problems.
I have tried booting the phone in safe mode, doing a factory reset and trying to use an app called soundabout from the store. Is my only option returning the phone? At this point you have probably figured out that I can't make any phone calls or receive them, making my phone a nice paper weight. I already posted this in the help thread, so sorry for being a douche, but I'm desperate.
Click to expand...
Click to collapse
Are you rooted? Have a custom recovery installed? I can help, but need more info
I have not rooted, the device is fully stock.
Bytelove said:
I have not rooted, the device is fully stock.
Click to expand...
Click to collapse
It sound like a software problem. You can either use root and install a stock or custom rom and recovery, or send it back. What i would do is unlock the bootloader and root

[Q] speakerphone problem - people cannot hear me

I'm using Rooted stock rom. My phone is working well when I talk as normal mode, ie. keep the ear next to the phone. But it has problem when I use it as 'speaker phone'. It seems like the microphone is having problem that people on the other side cannot hear me.
I tried to install CM, but the problem is still the same. Is there any fix for that?
ccheung said:
I'm using Rooted stock rom. My phone is working well when I talk as normal mode, ie. keep the ear next to the phone. But it has problem when I use it as 'speaker phone'. It seems like the microphone is having problem that people on the other side cannot hear me.
I tried to install CM, but the problem is still the same. Is there any fix for that?
Click to expand...
Click to collapse
Try flashing the factory images, and without restoring any data, try making a call attempt. If the microphone is still not working in speaker mode... then I have no idea what may be causing it, but it's hardware.

[Q] microphone issue

So I know there are other threads with the same issue but mine is a bit different. I found out that when I'm talking to someone on my lg g2(d802) cellphone they can't hear me so I tried everything and I found out that they can hear me perfectly when I turn on the speaker mode while calling(getting the persons voice played through the phones bottom speaker), so I think thats really weird because my microphone won't work without a speaker mode on while calling. It's not a rom related issue because noone using rom FR 2.0.1 Didn't had this problem and also idk if this is related with this but in the recovery I'm unable to flash any zip and also first time when I installed the recovery i updated it with flashing new recovery 2.8.4.0 and my phone somehow automaticly downgraded it to the one i had before and I'm unable to flash new twrp recovery/viper4andoid/etc... Error message is different every time which is also weird. For example for twrp it is something like asster failed(run_program). Idk if that is related with microphone issue but I wanted to provide all data. Also I have a KK baseband. Thanks for reading.
I have the same problem "reversed" .
On speakerphone my microphone doesn't work. No matter what rom I use.
Would be nice if someone has figured it out.
It's weird. I tried everything and still the same problem. It appeared just after I flashed a new rom and I tried going back to stock and still the same issue
hi, sorry for my little english.
my lg g2 d802 4.4.2 had this problem, they can hear me but like i'm far away. try to stop voice control in all pages in Google search.
when i had this problem vocal and video record don't go, it appears i'm using microphone on another app. i stop vocal control and the phone now i going better!
"ok Google" in all page its very confortable but if the phone still dont call, nothing to do!
mach2005 said:
I have the same problem "reversed" .
On speakerphone my microphone doesn't work. No matter what rom I use.
Would be nice if someone has figured it out.
Click to expand...
Click to collapse
Had this issue on an iPhone and a Windows Phone. Microphone is probably shot. Different mic used for when it is on speakerphone compared to calls. Usually cannot record video audio either...sucks.

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