Database Users

Locked out of US Play Store

I travel in and out of the US a couple times a year. ATM, I have a US payment method and address, I'm in the US using a T-Mobile SIM. I can't access country-restricted apps, such as Pandora and Hulu. According to MarketHelper (or whatever it was called) I am T-Mobile US. I've called contacted Google, and they've refused support since I'm running a custom ROM (CM nightlies). Hence two questions:
Any ideas about the market issues?
How can I revert to stock and be able to come back to CM easily? I can't make a nandroid because I have 10GB of Google Music.

adriangb said:
I travel in and out of the US a couple times a year. ATM, I have a US payment method and address, I'm in the US using a T-Mobile SIM. I can't access country-restricted apps, such as Pandora and Hulu. According to MarketHelper (or whatever it was called) I am T-Mobile US. I've called contacted Google, and they've refused support since I'm running a custom ROM (CM nightlies). Hence two questions:
Any ideas about the market issues?
How can I revert to stock and be able to come back to CM easily? I can't make a nandroid because I have 10GB of Google Music.
Click to expand...
Click to collapse
try clearing the data for the market app, then reopen it and log in.

Google had me do that, and also the data for Google Play services. By logging back in, do you mean delete my Google account from sync settings and re-add it?
Sent from my Nexus 4 using Tapatalk 2

adriangb said:
Google hagt do that, and also the data for Google Play services. By logging back in, do you mean delete my Google account from sync settings and re-add it?
Sent from my Nexus 4 using Tapatalk 2
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Click to collapse
no. when you open the play store after deleting data, it asks you to accept terms of use. i meant that.

Yes, that I did
Sent from my Nexus 4 using Tapatalk 2

Google uses a combination of the country your email address was reg in, as well as a few other things to determine what country store your app uses.

That's unfortunate, but how can I force it to reset? I don't even remember what country my email was registered in, but I'm sure in the US now and have been for the last year. I can confirm it's account related because I logged into another account and it works fine.

adriangb said:
That's unfortunate, but how can I force it to reset? I don't even remember what country my email was registered in, but I'm sure in the US now and have been for the last year. I can confirm it's account related because I logged into another account and it works fine.
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Click to collapse
Only way is to contact google about it and tell the what is going on. They maybe be able to help you but dont hold out to hope.

Yes, they're support is pure garbage. I've been in contact with them but they're really no help.

Try going to Google Play My Account > Settings and confirm the carrier and device is correct. Next, try to install Pandora to the device. If it wont, it tell you why.

As I said previously is T Mobile US and I can't install Pandora. It seems to be an account issue because with a different account on my phone or on the website I can install Pandora
Sent from my Nexus 4 using Tapatalk 2

adriangb said:
As I said previously is T Mobile US and I can't install Pandora. It seems to be an account issue because with a different account on my phone or on the website I can install Pandora
Sent from my Nexus 4 using Tapatalk 2
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Click to collapse
Try installing it from the web site with the same account that does not work on your phone. I may hint as to why it won't install.
When I had my Nexus S in Paris on SFR SIM, I was able to install SFR apps, but not update some US restricted ones, so I believe the market is tied to the SIM card, regardless of where the Google account was created. Other services, like Google Voice would depend on where the account was created (US only).

SIM, payment method, addresses are all US now.
I can't install even from the web (using my account).
With a different account I can install from my phone or web.
From the website it says: "This item cannot be installed in your device's country"

adriangb said:
As I said previously is T Mobile US and I can't install Pandora. It seems to be an account issue because with a different account on my phone or on the website I can install Pandora
Sent from my Nexus 4 using Tapatalk 2
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adriangb said:
From the website it says: "This item cannot be installed in your device's country"
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Click to collapse
OK, your account still thinks you have a NON US SIM card. Power off, remove the SIM, power on and connect to WiFi. Check the web and see if the carrier clears itself. If you have market enabler installed, remove it, or try a different US carrier.

This is a bit of a stretch, but could you make a new gmail in the U.S and just use that one for the market?
Sent from my Nexus 4 using xda premium

AlexWekell said:
This is a bit of a stretch, but could you make a new gmail in the U.S and just use that one for the market?
Sent from my Nexus 4 using xda premium
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I can confirm this works, I logged in from my work gmail and it works just fine. It seems like it would be a radical step to switch my Gmail account though. Theres gotta be a better way.

I called again, and this time they had me do something similar but slightly different (and ridiculous if you as me). I went to a paid app that WAS available to me (I randomly chose Minecraft) and I clicked buy (it was showing the wrong currency but I clicked anyhow) and then accepted the permissions, leading me to the next screen, which is a confirmation screen, in which the app will be purchased if you hit buy again but you don't, and you hit back and go back to the app. At this point you exit the Play Store and then (without force stopping it) you clear its data. You open it again, accept the terms and voilá! At least in my case this solved it, for some reason...
I must add that I removed foreign credit cards from google wallet (which according to previous conversations with them should have been a non-issue unless it was selected as default, which it never was), that I had on file but haven't used lately, so maybe that was related and that + a wipe of play store data was needed, I guess I'll never know now...

[Q] Gmail / Play Store Not working

Hi,
My Gmail & Play Store Suddenly stopped working. It is giving me a "No Connection" Error. I cant Login into any of Gmail or Play Store.
All other apps that requires internet connection is working like browser & stuff.
Can anybody tell me, why it is happening?
Thanks in Advance!
Regards,
Raj Malhotra

raj_malhotra20042000 said:
Hi,
My Gmail & Play Store Suddenly stopped working. It is giving me a "No Connection" Error. I cant Login into any of Gmail or Play Store.
All other apps that requires internet connection is working like browser & stuff.
Can anybody tell me, why it is happening?
Thanks in Advance!
Regards,
Raj Malhotra
Click to expand...
Click to collapse
i have no idea why it's happening but maybe this will solve your problem.
try to delete data/clear cache under all google apps you can find or got the problem.
also google service framework and google play service

check your date and time
Sent from my GT-I9505 using xda app-developers app

raj_malhotra20042000 said:
Hi,
My Gmail & Play Store Suddenly stopped working. It is giving me a "No Connection" Error. I cant Login into any of Gmail or Play Store.
All other apps that requires internet connection is working like browser & stuff.
Can anybody tell me, why it is happening?
Thanks in Advance!
Regards,
Raj Malhotra
Click to expand...
Click to collapse
your best bet is to delete data and cache if that doesnt work maybe a factory reset?

Try the wipe data and cache thing. I used to have that when I installed ad aware.
Sent from my GT-I9500 using xda premium

HELP. Error 927 from the Play Store

Hey guys. Cam someone help me figure out a fix for error 927 in the play store. It won't allow me to update or download any apps. Some times it will work but man its driving me nuts. I Googled it like crazy and none of the "fixes" i find work. I talked to Google support today and that was a huge waste. I created and new Gmail and bam all is good but the biggest problem is of course all my paid apps are attached to my original Gmail. Does anyone know of a real fix or am i just out all the money I've spent in apps since 2009?
Sent from my SM-N900V using Tapatalk

Any body have this issue too?
Sent from my SM-N900V using Tapatalk

thunderbread said:
Hey guys. Cam someone help me figure out a fix for error 927 in the play store. It won't allow me to update or download any apps. Some times it will work but man its driving me nuts. I Googled it like crazy and none of the "fixes" i find work. I talked to Google support today and that was a huge waste. I created and new Gmail and bam all is good but the biggest problem is of course all my paid apps are attached to my original Gmail. Does anyone know of a real fix or am i just out all the money I've spent in apps since 2009?
Sent from my SM-N900V using Tapatalk
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Click to collapse
Wow that is weird if it is tied to your account specifically. Let's narrow it down to see...
Update apps on different network connection. Try both 4g and over WiFi/secondary WiFi. Does error still occur?
Force stop Play Store, Google Services Framework, and Google Account Sync. Uninstall Play Store Updates, and clear data within each app/service. Reboot the phone. Does error still occur?
Remove your account entirely from your phone and add a different account, reboot phone. Does error still occur?

If you have 2 accounts setup make sure you choose the account tied to those apps in the play store. Sometimes it defaults to the last one you added.
Sent from my SM-N900V using Tapatalk

lmike6453 said:
Wow that is weird if it is tied to your account specifically. Let's narrow it down to see...
Update apps on different network connection. Try both 4g and over WiFi/secondary WiFi. Does error still occur?
Force stop Play Store, Google Services Framework, and Google Account Sync. Uninstall Play Store Updates, and clear data within each app/service. Reboot the phone. Does error still occur?
Remove your account entirely from your phone and add a different account, reboot phone. Does error still occur?
Click to expand...
Click to collapse
i was having this issue too and i did what you suggested and all is well now thanks

[Q] Google

Hi
Recently my google play store has said no connection. I deleted the cache, uninstalled freedom, checked the date and time, uninstalled the updates........ But to no prevail. I also noticed that when I used google search, it said sign in error. I signed out of my google account, but now can't sign back in. It says connection error. Is there anything I can do apart from factory reset? Thanks

Tommothetrain said:
Hi
Recently my google play store has said no connection. I deleted the cache, uninstalled freedom, checked the date and time, uninstalled the updates........ But to no prevail. I also noticed that when I used google search, it said sign in error. I signed out of my google account, but now can't sign back in. It says connection error. Is there anything I can do apart from factory reset? Thanks
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Click to collapse
If you have already tried clear data option for the said app then I am afraid you have to reset.
Sent from my LG-D802 using xda premium

:crying::crying::crying::crying::crying::crying::crying:
Thanks

I can't log in to my google account

Hello
My Axon 7 arrived from China today, but it has big issue. I can't log in to google account, it stucks at "checking data" window. Can't use playstore, gmail, install apps... Internet connection is ok, checked everything except rooting. Maybe someone could help here?

roudee said:
Hello
My Axon 7 arrived from China today, but it has big issue. I can't log in to google account, it stucks at "checking data" window. Can't use playstore, gmail, install apps... Internet connection is ok, checked everything except rooting. Maybe someone could help here?
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Not sure but does the Chinese version even come with google apps? I thought google apps are blocked in China and don't come pre-installed.

celoxocis said:
Not sure but does the Chinese version even come with google apps? I thought google apps are blocked in China and don't come pre-installed.
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Click to collapse
yes there are google play, gmail...

OK, this is getting old now... After installing google play services, gmail and play store you need to go to mi-assisstant. Open the autorun section and tick all the above. You should be able to then log into your google account BUT it may take 1/2 hour to an hour before you can use properly. You will be prompted to update google play services when you try to start gmail. Until google recognises and registers your phone this will get an error when trying to update. try it about 30 minutes after you try to do it the 1st time and it should update as well as all the apps you installed. Contacts WILL NOT update...

ultramag69 said:
OK, this is getting old now... After installing google play services, gmail and play store you need to go to mi-assisstant. Open the autorun section and tick all the above. You should be able to then log into your google account BUT it may take 1/2 hour to an hour before you can use properly. You will be prompted to update google play services when you try to start gmail. Until google recognises and registers your phone this will get an error when trying to update. try it about 30 minutes after you try to do it the 1st time and it should update as well as all the apps you installed. Contacts WILL NOT update...
Click to expand...
Click to collapse
It works Thank You very much for Your help

roudee said:
It works Thank You very much for Your help
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Click to collapse
Google contacts are not shown