Database Users

I think my new replacement SPV M600 has developed a fault

Hello
I think my new replacement SPV M600 has developed a fault too.
I have had the phone a week now and on two occasions while charging, the battery charge has stuck at 65% and the phone has got very hot.
I just checked my phone as I had left it on charge for about 4 hours, when I returned the phone was very hot to the touch and the battery gauge had stuck at 65%.
I turned off the phone and removed the battery, but it was not the battery generating the heat it was the phone. The metal plate under the battery felt like a heater.
I let the phone cool down then I replaced the battery and plugged it in again to see what would happen. Within two minutes the battery level went from 65% up to 76%.
I have unplugged the phone now as I am going to bed and I don't want to leave the phone on charge.
I would be interested in hearing if anyone else is having this problem, and whether you think it may be a serious problem.
I am just worried that this excessive heat may have damaged the CPU or the memory.
Thanks.

That sounds like a serious issue, I would try to get yet another replacement. Are you using the supplied charger?

I just realised, that my WiFi was turned on while the phone was charging, could this be the cause of the overheating?
I disconnected it the next morning, and recharged the phone again, this time it charged quickly and did not overheat.

NewSPV said:
I just realised, that my WiFi was turned on while the phone was charging, could this be the cause of the overheating?
I disconnected it the next morning, and recharged the phone again, this time it charged quickly and did not overheat.
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I don't think that's a cause of your problem, mine didn't have any problem like that. I suggest you to ask your supplier to change the handset again. It doesn't sound good for a long yime.

Batteries shorting out on Hermes

I've had my Hermes now for 7 months, and I'm on my third battery. The OEM lasted about 6 months, the extended battery lasted 3 months.
There's no warning...just shuts off and will not turn back on...ever with those batteries. Replace the battery, and it works fine.
Anyone else have this happen? I also have a Wizard for that's a couple of years old and it's still on the original battery.

tvone said:
I've had my Hermes now for 7 months, and I'm on my third battery. The OEM lasted about 6 months, the extended battery lasted 3 months.
There's no warning...just shuts off and will not turn back on...ever with those batteries. Replace the battery, and it works fine.
Anyone else have this happen? I also have a Wizard for that's a couple of years old and it's still on the original battery.
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Need more detail. I assume you charged it occasionally
Did you find the battery drained excessively quickly - say in just a couple of hours?
Have you ever hard reset the phone?
What happened with these batteries when you tried re-charging them?
Did you get the constant red LED when charging?
Mike

I have the same problem, it takes about 5 h to drain the batteri:-(
I start up the phone and leave it on the desk without doing anything.... and after 5 h the batteri is dead.
I have installed the latest rom, tried without the sim-card, everything!
The problem started from one day to the other.
mvh lars

mikechannon said:
Need more detail. I assume you charged it occasionally
I usually throw it on the charger every night.
Did you find the battery drained excessively quickly - say in just a couple of hours? No, the batteries behaved fine, with streaming and programs being used like word and PIE, it will last all day.
Have you ever hard reset the phone?
I've hard-reset a few times...currently running BlackIV and 1.41. The first battery died using Black 2.5 and then 3.0. BTW- love the BlackIV.
What happened with these batteries when you tried re-charging them?
Red light on the phone, and they get HOT!
Did you get the constant red LED when charging? With the dead batteries yes, with a new battery, no.
Mike
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I now have ordered a couple of extra batteries just to have around. I don't want to have to wait a week for a battery.

tvone said:
I now have ordered a couple of extra batteries just to have around. I don't want to have to wait a week for a battery.
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Well that's a puzzler alright. I can understand 1 maybe even two batteries ending up faulty but more than that! Now if you were just getting the red LED then we might have considered a not infrequent problem folks report here on that situation (usually caused by the battery draining to a very low level and refusing to start charging again). BUT you said your battery despite the not charging, red LED, gets hot and that I have not seen reported.
To be honest I think you may have a hardware fault (possibly intermittent that is damaging the battery. Likely sources of the fault would be the battery connections (poor contacts at battery or at m/board) or in the battery charging controller circuit. Just possible that it might be at the USB socket. Non of these apart from a routine check of the battery contacts are easy to check, which of course is a real pain if you are out of warranty.
Mike

Just a thought - but do you have access or could you aquire a desktop cradle with a slot for charging a spare battery? (Available for about £10ukp on ebay and other various places)
If you're out of warranty (or even in warranty), firstly this would give you a chance to keep your batteries charged without charging in your Hermes itself (and hopefully eliminate a hardware fault). Also, some of your knackered batteries may be "recovered" by charging them in an external charging cradle.
I had a red-light charging problem with ONE battery myself which was cured by charging the battery overnight in a cradle rather than in the device itself.
...might be worth a try?

My battery function is a little strange too, though I haven't had my 8525 long enough to have killed the battery.
I charge it on a USB cable. It charges very quickly, and when it is charged I unplug it. After this, the battery drains VERY fast and the device gets hot. It is NOT hot while charging. If the device goes into sleep mode after this, it won't wake up w/o a soft reset.
I've found that doing a soft reset right after charging fixes this behavior. It's almost like my 8525 does not realize it has been unplugged from the USB cable, and it overstresses the battery by trying to draw too much power from it.
Usually my battery will last three to four days even with heavy use, provided I soft-reset it when I'm done charging it. If I don't, it will last just a few hours -- though I typically end up having to soft reset it anyway because as I said if it goes into sleep mode after charging it, it won't come out of it w/o doing the soft reset.
It might be a good general rule to perform a soft reset after charging this thing. It's worked for me, anyway.

I also developed the dreaded white screen problem too. After talking with At&T Business Customer Service, they overnighted a new phone.
Just speculation...I think it was some type of hardware failure that caused the batteries to run hot and fail. I feel this also contributed to white screen from excessive heat.
New phone ran fine all weekend. Charging did not generate heat, and had no white screen of death.
Side note...WM5 is horrible compared to the latest WM6 upgrades found here. I couldn't wait to get this phone re-flashed!

Yeah ... it sounds like it is definitely necessary to soft-reset after charging.

charging problem, need help

i had this problem since i got the universal which is about 6
months ago, the problem is that when the battery is 100% the green led is stuck even when i remove the charger, and in the power settings "charging" wont go away, and the battey is dead in less than 3 hours on standby, i tried another ROM and another battery but its no use, is there any solution, i really need help.
thanx in advance

Have same problem... any help

Probably problem with M/B, small chip that control charging. But check the WIKI first I think I saw something about this problem.

pl chk all radios are off. I had same problem last year but in my case I was using whatever source of power such as car charger, Inverter, ect. I'm using only my laptop now. Charging Voltage can damage your batt real fast.

The charge control chip is in the battery pack, not on the mainboard. While it is possible that the OS is reporting false based on the data it receives from the chip, it is unlikely since he says he tried other ROMs as well, which would have eliminated the problem.
I would have also thought of a dying battery, but he has tried another battery without success.
My best guess is that the power routing chip is either damaged or miscalibrated, and evaluates the received data wrong, leading to excessive power drain, even in standby mode, for example by keeping WiFi powered, and not instructing the CPU to throttle down.
The "stuck" LED, however, indicates a different problem, as LED control is a separate aspect of the motherboard firmware.
I would recommend backing up everything, and using mtty to format the DOC, which should erase everything. After that, install you ROM of choice, and if the damage is not hardware-based, it should be fixed. If it is hardware based, then I'm afraid only a qualified service can help, most probably the device vendor, if the warranty is still valid.

Andida Battery killed my phone -help?

Hi All,
I bought a replacement battery for my SG2 for longer battery life from M0bilefun, I inserted the new battery into the phone and left it to charge as their was no power but i got this grey battery icon come up every 10-20sec with a circle in the middle, thought it needed a full charge so i left it over night on charge but still the battery has no power, so thinking it must be a bad batch or something i have replaced it back with my genuine battery which I had around 70% charge left and now the exact same issue, the phone refuses to start and this stupid grey icon and that's all i get
the charger is plugged into the mains on a Belkin Pro AV surge protector extension cable.
any help or advice would be appreciated?
PS: reading the battery packaging it only comes with 6 month warranty which cannot be good otherwise it would have come with longer warranty - i wish i had known that.
a5ian300zx

Forgot to mention that I have tried doing a Hard Reset (power+volume down + home button) but nothing happens at all.
also i have the latest version of CriskeloRom v14 installed
a5ian300zx

this is weird hot swapping the batteries around with the Andida and samsung it seem to work now with the andida battery, I will give it a full charge and see how it goes.
a5ian300zx

Please tell us how you fix it, for those people having the same issue

Hi,
I just swapped the battery over to the samsung one and then back to the Andida and seems to have resolved itself, but the battery life seems to decrease quite fast i fully charged it at 10am today and im one 55% with only one 5 min call made to day at 3g/data off, wifi on. and i used the wifi for around 20min.
but i will see in the next week or so, to let it wear in after few charges.
a5ian300zx

Dear a5ian300zx, my phone diad and it did not worked at all after installing Andida Battery 2000mAh. Ckeckout my new thread
http://forum.xda-developers.com/showthread.php?p=17076763
I took my phone to Samsung Service Center. The technician told me that the battery sensor indicator chip is damaged in the main-board and need to be replaced.
you might have the same problem. **** Andida Company, we have to sue them for dmanging our SGS2

0% 0mV with fully charched battery

Hello everybody
Phone: Motorola Moto 4g Athene. Bought in 2016 in the USA in BestBuy. There is no warranty now.
Firmware: I have used LineageOS. At the moment, the bootloader is locked and the firmware is official (see below)
Problem:
The battery indicator shows 0%. The application "Battery callibration" shows 0mV. I culdn't turn it on directly: after "hello moto!" it is turned off. I managed to enter the system only through the recovery. If you disconnect the charging from the phone, it immediately turns off, because it thinks that the battery is critically low. At the same time in the recovery it works as long and stable as need even without charger. The voltage at the ends of the wires of battery measured by the multimeter was 3.9. After the body stood on the charge it became 4.2. Looks like the battery is charging in normal mode. All other functions of the phone seems to work properly. It seems that the phone is OK, but for some reason "does not know" how many volts there are on the clamps of its battery...
Background:
The body is Motorola Moto 4g Athene. It heated a lot all the time after purchase. As a result, the official battery have dead after one year. I bought a new one from the internet. (I am not in the US now. Motorola do not certified here. So there is no official parts, stores and service centers). The new one also died in a couple of months. During the replacement of the third battery, the plug on the board broke off. The wires from the new battery had to soldered directly to the board ... The third battery also died in a couple of months, and I have bought a fourth. Soldered. Here this funny Bug appeared.
Attempts to resolve:
Initially, it was LineageOS 14.1 installed. I did a Wipe of everything except internal data. Nothing changed. Then I rolled back to native firmware with locked recovery. Nothing. I made a Factory reset. Nothing. I have resoldered contacts from the battery wires to the board 5-6 times. Nothing has changed.
There is an idea that I overheated something on the board. Charge controller or something else. Nevertheless I can’t understand why the body works normally, except that it does not understand how many volts there are in the battery?
As a temporary solution, I consider the installation of some kind of software, which would not allow the android to turn off when the battery is low. In this case, I will charge the phone every 15-16 hours and everything will be OK. Do you have any idea about such kind of software?
Any other ideas are welcome.