Weird keyboard/digitizer problem - Nexus 4 Q&A, Help & Troubleshooting

My friend just got a Nexus 4. When she is using the keyboard and hits the backspace quickly to erase lots of words, lines appear around the sides and bottom of the screen. The keyboard digitizer then appears to be off. If she hits the letter "b", it registers a "g", etc. Once she minimizes the keyboard and brings it back it works ok until she hits the backspace key again.
She tried installing Swiftkey but had the same result. I then installed Paranoid Android on her N4 and still have the same problem. Anyone seen this before or have any ideas? She might have to call google to get a replacement. I have had my N4 since release and never had this issue.

This IS your problem:
kgeissler said:
My friend just got a Nexus 4. When she is using the keyboard and hits the backspace quickly to erase lots of words, lines appear around the sides and bottom of the screen. The keyboard digitizer then appears to be off. If she hits the letter "b", it registers a "g", etc. Once she minimizes the keyboard and brings it back it works ok until she hits the backspace key again.
She tried installing Swiftkey but had the same result. I then installed Paranoid Android on her N4 and still have the same problem. Anyone seen this before or have any ideas? She might have to call google to get a replacement. I have had my N4 since release and never had this issue.
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Click to collapse
Hey! So i work at a phone shop and we get this problem in all the time, there is 2 things that can be causeing this problem. one being that you have a broken/damaged conecter at witch the screen its self conects to the phone. two being that the digitizer is defective or has dead touch receptor (meaning that it pick up touch in a different place than you intended it to. i would recomend contacting google and claiming it under warrenty. if that fails, you may need to take it in and get a new digitizer. Hope This Helps!! :fingers-crossed:

Related

Anyone having problems with the keyboard?

This has gotten to be very annoying, whenever I'm using the physical keyboard, some keys, specially those at the top row, do not work. I used to be able to type by simply lightly tapping the keys, but now I have to press down on them with quite a bit of force. I got this problem after I installed the December ROM so I'm guessing there's a connection. Is anyone else experiencing this problem?
Just one key.
I have the problem with the "Y". otther than that I have no other problems with the keyboard.
I dont remember when it started, I just noticed it because every time I typed "yes" in messaging people would ask me why did I wrire "es".
No problems here. Although I only use it for typing here and there and for playing COD2 and Snow Rally City Stage. I figure that the keyboard isn't the most durable feature of this phone so i am very gentle with it. Do you have it insured?
nuelo said:
No problems here. Although I only use it for typing here and there and for playing COD2 and Snow Rally City Stage. I figure that the keyboard isn't the most durable feature of this phone so i am very gentle with it. Do you have it insured?
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Click to collapse
Yeah I do. Doesn't seem like it's a common problem so I guess I'm going to have to call customer service. It's gotten much worse. About one in every four letters don't come up when I type.
I just type away on mine (when I am not lazy and use my touchpal). My 6700 was durable and so far my keyboard seems fairly robost considering how many times I slide it out and tap away...
This is the first thread I have seen regarding a potentially faulty keyboard.
i noticed it too with my 0/. button
my 'D' button
I have the same problem with my 'D' button. Otherwise works great.
got it replaced
Took it to my local repair store and had to wait a couple of weeks because the moguls are back ordered.

bottom of touch screen will not work... sometimes (Cyanogen software error)?

Hi all,
Specs
Superbad 1.7GS (cyanogen 5.08)
ADWv 0.75
2.""23 radio (latest)
Danger SPL
-Used g1 acquired Jan 2010
-been running great with no hardware issues up until now
my g1 fell out of my jacket pocket when I was sitting in a chair two days ago. it's been dropped about 4-5 times since I got it used in january - the other instances resulting in a more forceful impact then the 3 foot drop that occurred the other day. I have a soft plastic back door for an extended battery that seemed to absorb most of the blow too.
when I picked it up and tried it, it seemed to work fine. Then I decided to extend the number of screens from 4 to 5 home screens, and I've been running into trouble ever since.
I can't seem to access the bottom centimeter of my screen! I can see it fine, but there is no TOUCH response anymore:
-can't open the drawer button
-can't use my shortcut keys
-can't press any letters on the keyboard that would be in that bottom centimeter
-if I press menu from the home screen, I can't press any of the buttons on the bottom of the screen (the top row works fine however).
-if I pull the notification drawer down I can't pull it back up (unless I press the back button)
-If I try to long press an icon and then drag it into the "trash" it pretends like there's an invisible wall at that last bottom centimeter and I can't do anything.
WHAT MAKES IT WEIRD:
- i can use the track ball to access anything I can't touch fine (minus the virtual keyboard of course).
- If I do a switchrom restore, IT WORKS FINE... for about ten minutes, then seems to go back to the same problem. so I know the touch screen isn't dead down there.
please can anyone help me? how can I fix this? I've tried rebooting it several times, installing a different ADW launcher (the one off of Market), wiping and starting over. the problem still comes back after I open the app drawer a few times.
I have the same error and I have dropped my phone more than a dozen times. My touch screen starts working after the display goes off or I press the red button and wipe the screen with a cloth.
I researched it for a while and I got the following reason of why it may have happend.
- Phone dropped
- Over charging
- Wrong Charger etc etc etc...
Well coming to the point the only way to fix it is to get your screen replaced, if your phone is under warranty unroot and send it to T-Mobile and they will replace it for you.
If no warranty then buy a new screen off ebay and replace it.
Hope this helps
a friend of mine had an issue similar to that on his HTC Hero. He no longer has that issue since he has put Froyo on it.
Hope this helps
Well the problem seems to have fixed itself. I didn't touch it for about twelve hours, DIDN'T CHARGE IT like I normally do (overnight) and the problem seems to be fixed! Been using it with no problems for about four days now!

Cant text right with keyboard open? Jumps around.

Recently (starting hours ago) When i try to text and use the physical keyboard it jumps around. It may scroll up the message or go over to send or things like that. I have taken my screen protector off (great, now i buy another one) and wiped it all down but it still does it.
I also reset it a few times.
Anyone else experiencing this?
I am getting the same thing. I think something is conducting on the capacitive screen as when I set the phone down or don't touch it at all, this never happens.
So should i exchange it?
I don't know. Like I said mine seems to do the same thing. I am not sure if it requires exchanging or if my fingers are brushing the side in a way they shouldn't. I'm open for suggestions myself
Hmm no mine just jumps up the text page like it scrolls the chat message up even if nothing is touching the screen.
Same thing here. Used to happen with my old myTouch but it was after a couple months of use. Uncool for it to happen on the G2 just after the 14 days have passed.
It is probably the capacitive pad thats not working right. Its probably detecting heat and scrolling on its own.
Yes get a replacement.
It's the touchpad. Move to a room with different lighting and try again.
I second the touchpad. It messes me up in the terminal by sending special characters.
SuperDave81 said:
It's the touchpad. Move to a room with different lighting and try again.
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Click to collapse
I did notice it was the light now. Still does it sometimes tho.
Thanks. What do you guys mean by captive ? Heat ?
Mine does this randomly too, and I've also concluded it's the trackpad. One time I went to my home screen while it was doing it and I could watch the selection scrolling from left to right.
Haven't figured out how to fix it, usually if I lock then unlock the phone it works fine.
Mine just started doing this today. I was sitting under the A/C and i noticed whenever i would try to swype during SMS text messaging, it would highlight "Send" in orange or it would highlight and scroll up the text thread. After I moved away from the A/C, it stopped doing this. my trackpad has been fine and I have never had any issues prior to this or even after moving away from the A/C vent.
This trackpad works on heat I would guess or like others have said, possibly electrical ground current which is probably by a grid I would imagine.
Thats kinda bad for you guys. I havent had this problem at all but seems like a trackpad problem. This happen to me on my g1 onces and that was a dirty trackball
Sent from my T-Mobile G2 using XDA App

[Q] G2 Screen Issues

Hello,
I've been having touch screen issues lately, since i rooted and switched to CM 6.1 a couple of weeks ago. The screen will work perfectly for a little while, but will inevitably stop responding. I'm using launcherpro, though i don't believe that's the issue- it happens regardless of which launcher I'm running (I've tried others and experienced the same issue. The optical scroll pad will still "sort of" work- better than the screen (which will respond to the occasional touch after the problem begins, but barely does). If I reboot, the problem will usually go away for a while again, but will recur. I wind up needing to fix the issue once or twice a day. I don't think it's a hardware problem because the reset fixes it, so I assume it is then software. Also, i don't remember having this problem with the stock rom. Has anyone else experienced this, or does anyone have any ideas?
Thanks!
Dunno how useful this will be, but have you tried reflashing CM?
Sent from my T-Mobile G2 using XDA App
Same problem here. But I've noticed sometimes if I'm using the phone not in my hand (on car dock or just on table) this problem seems to happen more...but when I hold it in my palm then works fine.
But sometimes it just becomes unresponsive. Am running virtous's rom on my g2. But I can remember having the same issue when running cm on my g1 days too. Reboot always fixed it, just gets annoying.
Anyone have fixes to this? Thanks!!
Sent from my HTC Vision using XDA App
I personally use GV 7 or sparksmod and. Never had a problem, these are the best roms I think for this phone.
Sent from my HTC Vision using XDA App
Been having this exact problem for weeks now. And I believe it is a hardware problem, probably some sort of short in one of the ribbon cables or the digitizer itself. Occasionally, actually 85% of the time I'd try to open an apparently and the phone would act if I held my finger down and then the apparently icon gets selected...very annoying cus it happens over and over a couple times, all I can do is keep trying until it does what its supposed to. Also with the on screen keyboard when I'm texting it'll act like I'm holding down on one of the letters and keeps bringing up the special characters to that letter...or ill tap delete to delete a spelling error and it'll end up holding it down and deleting my whole damn text and I can't stop it.
At first when this first started happening I could simply tap the screen and it would stop the crap it was doing and work fine. As time went on I noticed I kept having to hit it harder and harder for it to correct it. Wellllll guess what? Last night it was acting up horribly and I slammed my closed hand against it while it was on the desk and it cracked the LCD screen and now the phone is completely useless, even though the outer touchscreen is perfectly fine.
The restarting of the phone also usually fixed it for me as well but only for a few minutes.. which also makes me think its a short because after the phone is turned off whatever part is shorting out, that circuit is closed and just takes time until you press on the screen in whatever spot to cause the two parts to touch and create the short all over again.
Anyways that's my story...just don't get angry and slam down on the screen lol. This is my 2nd G2 and I'm tired of it, probably just going to get a nexus s or just go back to the nexus one, atleast it was reliable.
huh28 said:
Same problem here. But I've noticed sometimes if I'm using the phone not in my hand (on car dock or just on table) this problem seems to happen more...but when I hold it in my palm then works fine.
But sometimes it just becomes unresponsive. Am running virtous's rom on my g2. But I can remember having the same issue when running cm on my g1 days too. Reboot always fixed it, just gets annoying.
Anyone have fixes to this? Thanks!!
Sent from my HTC Vision using XDA App
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Click to collapse
if you open the battery cover u can see that there are connectors that closes the whole circuit, so when u are holding the phone the back cover works like a grounding area that makes the screen responce to your touch. Acapacitive screen works like this: when you touch in any area on the screen, you simply are breaking the electrical field that the screen has, the screen "feels" where u break it and tells the operating system.
the electrical field depends on the human body a bit to make the circuit complete, so when u touch the metal parts of the phone, the screen works like it is designed.

"Ghost Touches"

Hey All-
I searched for this with the assumption that with all the N7 screen issues there would be others experiencing this but I was not able to find much of any help.
----
My N7 is registering touches without me making contact with the screen. It is always in the same location. When the keyboard is up, it is where the letter 'D' is located. If I pass my finger directly overhead, or often times, even near to, the 'D' button, the tablet registers it as a touch. I can make the tablet register a touch with my finger as far as 1/4'' away from the screen surface. As you may imagine, this makes typing near impossible. As I pass over the letter 'D' to access other letters, it registers 'D' everytime.
I have tried other keyboards and the problem persists. It isn't necessarily over the same letter (due to differing keyboard layouts) but it is always in the same location on the screen.
I popped the back cover off and tightened/loosened screws to no avail. Turning the screen off and then back on does not help as it seems to do with some of the other screen issues that others are experiencing. The one thing I have found to strangely help is pushing on the screen in the affected location with extremely firm pressure; in essence squishing the s*** out of it. When I do this, the screen will behave better (it will still ghost touch in the area but my finger must be very close to the screen) for a period of time before reverting to misbehavior.
--
Has anyone else experienced something of this sort? I am currently running stock/rooted/unlocked; It seems to be a hardware issue so I don't think another ROM will help though I will try the CM10 nightlies when they boot properly. I'm ready to just bring it back for a new one but I know the Wal-Mart I bought it at is out of stock.
Any help would be very much appreciated, thank you.
Im having the same issue mine is in random places, usually top left corner but when im texting it starts typing random letters, I've been looking
for a solution or someone with the same issue you are the first and only that i have found. I am also having the dead spot issues, they tend to alternate.
thunderinacircle said:
Hey All-
I searched for this with the assumption that with all the N7 screen issues there would be others experiencing this but I was not able to find much of any help.
----
My N7 is registering touches without me making contact with the screen. It is always in the same location. When the keyboard is up, it is where the letter 'D' is located. If I pass my finger directly overhead, or often times, even near to, the 'D' button, the tablet registers it as a touch. I can make the tablet register a touch with my finger as far as 1/4'' away from the screen surface. As you may imagine, this makes typing near impossible. As I pass over the letter 'D' to access other letters, it registers 'D' everytime.
I have tried other keyboards and the problem persists. It isn't necessarily over the same letter (due to differing keyboard layouts) but it is always in the same location on the screen.
I popped the back cover off and tightened/loosened screws to no avail. Turning the screen off and then back on does not help as it seems to do with some of the other screen issues that others are experiencing. The one thing I have found to strangely help is pushing on the screen in the affected location with extremely firm pressure; in essence squishing the s*** out of it. When I do this, the screen will behave better (it will still ghost touch in the area but my finger must be very close to the screen) for a period of time before reverting to misbehavior.
--
Has anyone else experienced something of this sort? I am currently running stock/rooted/unlocked; It seems to be a hardware issue so I don't think another ROM will help though I will try the CM10 nightlies when they boot properly. I'm ready to just bring it back for a new one but I know the Wal-Mart I bought it at is out of stock.
Any help would be very much appreciated, thank you.
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Click to collapse
Nexus 7 phantom taps
I'm having similar problems with my Nexus 7 bought in November. Worked fine for a while, now I'm getting phantom taps making typing a real pain and page scrolling can be frustrating when it suddenly scrolls to the top of the page! Anyone know if this is a warranty fix?
I had this happen one time. It freaked me out.
Sent from my LG-P999 using xda premium
OP and others - have you look at the video here - post #1254 - look familiar to you at all - http://forum.xda-developers.com/showthread.php?t=1770919&page=126
A # of us had been freaked out, wondering if our secured WPA2 network has been breached and remotely controlled ...
If your device is brand new, return it & get it exchanged, or get it fixed under warranty - it's hardware related. The 16GB WiFi only model that I got from local Staples store had that problem that got worst - the replacement & upgraded 32GB unit has been flawless thus far - running stock but rooted 4.1.2 rom. I was within the 14 days/holiday time frame for exchange/return w/o stocking fees, luckily & did not have to wait for it to be repaired under warranty.
Upgrading to 4.2 firmware and/or custom Rom & kernel do not help, YMMV - of course ...
BTW, local Staples tech support counter manager said up to 20% of the N7 are getting returned/exchanged for various issues. Wow !!
After 4.2.2 my nexus7 makes phanton clicks too
Similar with this video www.youtube.com/watch?v=Tkh3W_ITwEw
I turn off screen and turn on and stop... The times in times i get it
Have solution?
I had to take my screen protector off after the update it was pressing places on the screen didn't happen until 4.2.2 update
Sent from my Nexus 7 using xda premium

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