[Q] Camera lens broken - Galaxy S 4 Q&A, Help & Troubleshooting

Hi guys im newbie but please !!!!!!!!
I got the LENS BROKEN ON MY S4 and i dont know why.
Whats happend????At night everything was fine and morning i whane make a shot and camera make crack sound and its gone and i got just black screen and black capture when i make a photo.
Can it be software problem or heating isuue???
Because of guarantie.
Thank you so much for answers.

vemakohe said:
Hi guys im newbie but please !!!!!!!!
I got the LENS BROKEN ON MY S4 and i dont know why.
Whats happend????At night everything was fine and morning i whane make a shot and camera make crack sound and its gone and i got just black screen and black capture when i make a photo.
Can it be software problem or heating isuue???
Because of guarantie.
Thank you so much for answers.
Click to expand...
Click to collapse
I have noticed the phone gets quite warm?
I would say take it back for a warranty claim

Related

Sony Ericsson XPeria Camera (Colours)

Hello i'm new here! I have my Xperia Over a week now and when i take a picture than the colours or not so good. Ther is some red and green in the picutres (See Attachment) Any Ony that have's the same poblems?
fokke-gerrit said:
Hello i'm new here! I have my Xperia Over a week now and when i take a picture than the colours or not so good. Ther is some red and green in the picutres (See Attachment) Any Ony that have's the same poblems?
Click to expand...
Click to collapse
Same problem recording video ?
_digi_ said:
Same problem recording video ?
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Yes whit recording its the same little flow of red and green colour i have made two picture's today. Picure DSC_0036 is very good but picture DSC_0037 if you see good than you can see some green above in the picture and you can see it better when its resizde bigger
took this in class, seems pretty clear
though the heart is reddish purple
Try upgrading your sofware on phone might help you
Quake3000 said:
Try upgrading your sofware on phone might help you
Click to expand...
Click to collapse
I Have this rom on the phone X1i_GENERIC_NL_CDF1215-3311_R2AA006 new of NL version I can not find a newer on the site white NL
Im social photographer , I can sugest you , to change phone .
Why ?
If pictures is important for you, that problem can be a faulty multicoated lens , im not telling that what Im telling here is the real reason , but , I think it is .
Its easy to test with the seller , making same picture with one xperia and another diferent unit .
people take snaps of tree birds a bridge this dude took a snap of a heart
lool
this forum is the best
_digi_ said:
Im social photographer , I can sugest you , to change phone .
Why ?
If pictures is important for you, that problem can be a faulty multicoated lens , im not telling that what Im telling here is the real reason , but , I think it is .
Its easy to test with the seller , making same picture with one xperia and another diferent unit .
Click to expand...
Click to collapse
Oke is think if i see the back wher the lens is and you keep it in the sun than i see reflectit color of red and green i think that the cover where 3,2megapixel is wrighten the problem is but ym not 100% shure
my camera has a scratch on it.. havent noticed on the photo's tho..
tehnoobzorz said:
took this in class, seems pretty clear
though the heart is reddish purple
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lol such random pics!
Work fine for me...
Chaosstorm said:
my camera has a scratch on it.. havent noticed on the photo's tho..
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I have brought my phone today to service point thee did a software update but I think it didn’t help because thee have sent it to a repair center for a new camera are somthing

14w19 XPERIA Front Camera Issue

Hi XDA,
I just bought my Xperia Z2 yesterday and i went to the batch numbers topic and checked for Issues reported by people there. Fortunatelly i dinot have any issues but today i noticed the front camera quality was very poor. There is a Yellowish reddish tint that appears on the front camera however the back cover is fine. The picture is like thousand of small dots flicker on the screen and if i keep it very close to my face then i can notice it. If I click the Picture the picture seems to be completely fine.
Can any one of you please check and let me know if you are also facing this kind of Issue?
manu44 said:
Hi XDA,
I just bought my Xperia Z2 yesterday and i went to the batch numbers topic and checked for Issues reported by people there. Fortunatelly i dinot have any issues but today i noticed the front camera quality was very poor. There is a Yellowish reddish tint that appears on the front camera however the back cover is fine. The picture is like thousand of small dots flicker on the screen and if i keep it very close to my face then i can notice it. If I click the Picture the picture seems to be completely fine.
Can any one of you please check and let me know if you are also facing this kind of Issue?
Click to expand...
Click to collapse
Same here if I use it in low light.
kabauterman said:
Same here if I use it in low light.
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I took it to the service center and they said it a problem. He asked me to come tomorrow and they would update the firmware to a latest build and hopefully issue would be resolved otherwise they would replace it for me
ok so i got the same issue but i dont know if it is firmware of the camera problem , but the pic taken out is completely fine
shockerz1z said:
ok so i got the same issue but i dont know if it is firmware of the camera problem , but the pic taken out is completely fine
Click to expand...
Click to collapse
Yes the finished picture is fine but while taking the picture it has a lot of noise. I have checked it with service center guys and they have called me tomorrow to update my firmware to see if issue is resolved otherwise they would replace the phone.However, talking to few people here in XDA it seems that noise issue is there with Sony camera and if the finished picture is fine it is not much of an Issue. So, I am thinking to get the software updated to latest build and then dont take replacement and keep using it.
What is the batch number of your phone ? Mine is 14w19
manu44 said:
Yes the finished picture is fine but while taking the picture it has a lot of noise. I have checked it with service center guys and they have called me tomorrow to update my firmware to see if issue is resolved otherwise they would replace the phone.However, talking to few people here in XDA it seems that noise issue is there with Sony camera and if the finished picture is fine it is not much of an Issue. So, I am thinking to get the software updated to latest build and then dont take replacement and keep using it.
What is the batch number of your phone ? Mine is 14w19
Click to expand...
Click to collapse
I would request others to please check the same and report here. I want to make sure its not only on some pieces and is their in each phone
mine is 14w18
If the saved picture comes out fine, how is this even an issue?
bryanhayn said:
If the saved picture comes out fine, how is this even an issue?
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Click to collapse
Of course it's an issue. It alters and creates an inaccurate preview. Why should it be flawed if the front is fine?
---------- Post added at 11:14 PM ---------- Previous post was at 11:13 PM ----------
itsxiao said:
Of course it's an issue. It alters and creates an inaccurate preview. Why should it be flawed if the front is fine?
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Click to collapse
Mines also this version and it also has a ton of noise. Thank god I don't take selfies.
bryanhayn said:
If the saved picture comes out fine, how is this even an issue?
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Click to collapse
If you grab Front Camera Video it is also an issue because it uses the same Live-View as what you see on the screen.
kabauterman said:
If you grab Front Camera Video it is also an issue because it uses the same Live-View as what you see on the screen.
Click to expand...
Click to collapse
Yes I agree. The video has hell lot of noise. But the picture comes out clear. I took the phone to service center and they reflashed the firmware and issue was still there. He told me he can replace the phone for me, but i refused as this is only the problem and i dont want to get a newphone which is of a different batch and has hell lot of other Issues.
Yeah, I've had this problem since I got the phone. I made a thread a couple weeks ago about it being an issue. I'm not updated to the current software, but I didn't think it would help, lol.
And it is very important to me as I'm a SnapChat whore in every meaning of the word, and, for some reason, the final image when taken in SnapChat is NOT made better as if it were taken with the Camera app.
I also have a 14w19, and I see what you mean. I don't mind so much as I don't use the front camera a whole lot (only with SnapChat, and the video quality isn't always the nest there anyway). I'm not bothered.
I'm bothered that for $700, the hardware and perhaps software in this case is so obviously flawed. I mean they really advertised the hell out of their camera prowess. But the front camera looks like the whole screen is dipped in sand.
It is clearly a software issue and I think it dosnt matter what batch you have, mine is 14W18 and in with really low light I have this issue but if there is some light left there is no problem at all and also the back camera did not have any kind of this issue in my case.
I'm sure that it's a software issue. Why else would the picture be correct after actually taking it with the built-in Camera app?
manu44 said:
today i noticed the front camera quality was very poor. There is a Yellowish reddish tint that appears on the front camera however the back cover is fine. The picture is like thousand of small dots flicker on the screen and if i keep it very close to my face then i can notice it. If I click the Picture the picture seems to be completely fine.
Can any one of you please check and let me know if you are also facing this kind of Issue?
Click to expand...
Click to collapse
It's hard to tell what you mean exactly here. Are you saying the display on the screen has small dots on it or the picture it takes is not good.
is this something that comes across in a video chat or not as in the other person sees the same as well.
Can you post a screen shot so we understand better what you mean ?
One Twelve said:
It's hard to tell what you mean exactly here. Are you saying the display on the screen has small dots on it or the picture it takes is not good.
is this something that comes across in a video chat or not as in the other person sees the same as well.
Can you post a screen shot so we understand better what you mean ?
Click to expand...
Click to collapse
Actually i wont be able to post a screenshot of it. I am talking about the front camera, when you start it the preview window that we see it is full of noise and it seems as if it has sand all over it. But the final picture is fine.
One Twelve said:
It's hard to tell what you mean exactly here. Are you saying the display on the screen has small dots on it or the picture it takes is not good.
is this something that comes across in a video chat or not as in the other person sees the same as well.
Can you post a screen shot so we understand better what you mean ?
Click to expand...
Click to collapse
I happened to click the picture from another phone. Just see the Noise. Even if i am under light then also the noise is there but is very minimal in case if I am in complete Darkness the screen is filled with Noise.
manu44 said:
I happened to click the picture from another phone. Just see the Noise. Even if i am under light then also the noise is there but is very minimal in case if I am in complete Darkness the screen is filled with Noise.
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Click to collapse
I have this too (and I suspect everyone does)
The front camera is quite simply not very good. The reason the captured image comes out slightly differently is most probably because it's a longer exposure (than realtime preview) and there's also some noise reduction in the post processing)

[Q] Lenses off center

Hi guys,
Recently I bought a new LG G2. I noticed that camera lens is off center, close to right bottom edge. Please check the picture.
It seems to me the camera works fine, there are no shadows or artefacts on the photos. But it looks weird.
Do you think it might be a problem or that this can cause issues later because some parts in the phone body are misalligned?
Otherwise I'm happy with the phone, GPS works nice, it lasts for several days, charging is fast...
Thanks,
Petr

[Q] S4 displaying horizontal line in camera app?

Hi everyone, this is my first post in the xda-developers forum!
I dropped my S4 yesterday and a few hours later when I wanted to take a picture with the camera I noticed this horizontal line that goes across the screen (it even casts a shadow underneath the line). At first I thought I might've cracked the camera lens but I shined the camera under a light at all different angles and I can't see any crack. Can someonw help me on this so that I can determine whether I just need to clean the sensor or buy a complete camera replacement?
Try a different camera app. If it's the same then it might be the camera.
That doesn't look like a crack though. Even so, it still might be something case by the impact.
mmsy said:
Hi everyone, this is my first post in the xda-developers forum!
I dropped my S4 yesterday and a few hours later when I wanted to take a picture with the camera I noticed this horizontal line that goes across the screen (it even casts a shadow underneath the line). At first I thought I might've cracked the camera lens but I shined the camera under a light at all different angles and I can't see any crack. Can someonw help me on this so that I can determine whether I just need to clean the sensor or buy a complete camera replacement?
Click to expand...
Click to collapse
it's definitely inside since you dropped as you said.
go to your nearest samsung customer service. :good:

Rear Camera Problem

Hello,
So I've been keeping this to myself for awhile since I don't really use the camera on my phone that often, but it's starting to annoy the living hell out of me so here I am.
My i9301Is camera sucks. Specifically, the autofocus. It barely ever works. On the rare occasion that I want to take a photo, I am greeted by a a blurry viewfinder and I have to touch literally everywhere on the screen to find the green square, and even then I usually can't get the camera to focus on anything. This usually happens when the object is at a distance of 1 meter or further (macros are generally fine). Light conditions don't matter, it's always the same. Should I turn my phone in for repairs, or is every s3 neo like this?
Oh, it's the same on both stock and cm. Also tried several camera apps.
tl/dr: Focusing on the camera is iffy. Halp plz?
To clarify, I did drop my phone a few times so that might have something to do with it. Rest of the phone seems ok though.
SpaceDye said:
Hello,
So I've been keeping this to myself for awhile since I don't really use the camera on my phone that often, but it's starting to annoy the living hell out of me so here I am.
My i9301Is camera sucks. Specifically, the autofocus. It barely ever works. On the rare occasion that I want to take a photo, I am greeted by a a blurry viewfinder and I have to touch literally everywhere on the screen to find the green square, and even then I usually can't get the camera to focus on anything. This usually happens when the object is at a distance of 1 meter or further (macros are generally fine). Light conditions don't matter, it's always the same. Should I turn my phone in for repairs, or is every s3 neo like this?
Oh, it's the same on both stock and cm. Also tried several camera apps.
tl/dr: Focusing on the camera is iffy. Halp plz?
Click to expand...
Click to collapse
oh, try to clear the lenses and flash. If problem persists then it can be a hardware problem but i am not sure about it.
Arsal7R said:
oh, try to clear the lenses and flash. If problem persists then it can be a hardware problem but i am not sure about it.
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Click to collapse
I have already wiped the lens clean. There is a scratch on the glass, but it doesn't run across the lens hole so I doubt that's it. Oh well, I guess I'll take it to the shop. Thanks for the reply
A friend of mine have an i9301i and he is complaining about the same problem . He says the autofocus barely works, everytime he gets a red square ... Can i you please leave a feedback about what they told you in the store?
funchomix said:
A friend of mine have an i9301i and he is complaining about the same problem . He says the autofocus barely works, everytime he gets a red square ... Can i you please leave a feedback about what they told you in the store?
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Click to collapse
I don't have this problem ,never. My autofocus works good. I got red square against direct sunlight .
Update: I noticed that this problem mostly occurs when I'm trying to take a photo of something that is on or near objects that have some fine detail on them, like the tiles and plants in these photos I took today. Objects on smooth surfaces usually turn out fine, but not always.
funchomix said:
A friend of mine have an i9301i and he is complaining about the same problem . He says the autofocus barely works, everytime he gets a red square ... Can i you please leave a feedback about what they told you in the store?
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Click to collapse
Sure thing, however I'm unfortunately abroad on vacation at the moment. I'll take my phone to the Samsung service center when I go back, mid-September. I'll keep you posted.

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