Database Users

Note 3 LTE no option for 4G network connection

Hello people,
I have recently acquired a Note 3 LTE (Snapdragon 800) model of the phone which is 4G compatible but for some reason, I get no option to select a 4G network. The only options I have to chose from is 3G/2G (auto connect) and 3G only. I have attached a screenshot below showing what I mean. On other Note 3 LTE phones, I've seen a different set of options such as LTE/WCDMA/GSM etc...
Why is it so? I am running the latest version of android according to Samsung update which is version 4.3. So is this a software issue or what? My service provider says that samsung should release a software update to solve this issue but I don't understand why this is the case. If anyone can clarify this issue for me I would be very glad.
Thanks!

Dimitri Stephan said:
Hello people,
I have recently acquired a Note 3 LTE (Snapdragon 800) model of the phone which is 4G compatible but for some reason, I get no option to select a 4G network. The only options I have to chose from is 3G/2G (auto connect) and 3G only. I have attached a screenshot below showing what I mean. On other Note 3 LTE phones, I've seen a different set of options such as LTE/WCDMA/GSM etc...
Why is it so? I am running the latest version of android according to Samsung update which is version 4.3. So is this a software issue or what? My service provider says that samsung should release a software update to solve this issue but I don't understand why this is the case. If anyone can clarify this issue for me I would be very glad.
Thanks!
Click to expand...
Click to collapse
What region are you in?
What firmware version are you on?
Has your LTE been activated by your provider yet?

radicalisto said:
What region are you in?
What firmware version are you on?
Has your LTE been activated by your provider yet?
Click to expand...
Click to collapse
I am in Beirut, Lebanon.
I also have a Galaxy S4 with the latest updates and I get a 4G connection in certain areas. So yes, 4G had already been activated by my provider.
I've attached another screenshot because I am not sure what you mean by firmware version.

Can you compare the S4 and Note 3 "apn settings" to see if they are the same? You might have to manually input your carrier's apn settings into the note.

440bro said:
Can you compare the S4 and Note 3 "apn settings" to see if they are the same? You might have to manually input your carrier's apn settings into the note.
Click to expand...
Click to collapse
Yup try this and see ^^^ :good:

440bro said:
Can you compare the S4 and Note 3 "apn settings" to see if they are the same? You might have to manually input your carrier's apn settings into the note.
Click to expand...
Click to collapse
The apn settings are the same since they have been both configured automatically when the service provider sent the settings to be saved.
What else could it be?

Dimitri Stephan said:
I am in Beirut, Lebanon.
I also have a Galaxy S4 with the latest updates and I get a 4G connection in certain areas. So yes, 4G had already been activated by my provider.
I've attached another screenshot because I am not sure what you mean by firmware version.
Click to expand...
Click to collapse
Try flashing one of the other LTE N9005 roms and see if you get the listings under settings appear( backup first). I know some roms take this option out like at&t here in the states.
---------- Post added at 10:01 AM ---------- Previous post was at 09:55 AM ----------
Better yet try this:
open your dialer and type *#2263# and see if you get the lte option.

daraj said:
Try flashing one of the other LTE N9005 roms and see if you get the listings under settings appear( backup first). I know some roms take this option out like at&t here in the states.
---------- Post added at 10:01 AM ---------- Previous post was at 09:55 AM ----------
Better yet try this:
open your dialer and type *#2263# and see if you get the lte option.
Click to expand...
Click to collapse
Alright so good news. I received a message telling me that there is a new firmware update available, so I downloaded and installed it. Now I get a 4G option even though I never once got a 4G signal during the day. I guess waiting is my only option now. What do you think?

Dimitri Stephan said:
Alright so good news. I received a message telling me that there is a new firmware update available, so I downloaded and installed it. Now I get a 4G option even though I never once got a 4G signal during the day. I guess waiting is my only option now. What do you think?
Click to expand...
Click to collapse
thats good but still you should have the lte option. did u try the code?

daraj said:
thats good but still you should have the lte option. did u try the code?
Click to expand...
Click to collapse
I did but got this message: "Connection problem or invalid MMI code". What is this code supposed to tell me?

Hi guys.
I am facing a somewhat similar issue. What makes it different is that I had the LTE option when I bought the Note 3, although there was no 4G service in the country at that time. However, I think it was after an update that I no longer have the LTE option available to in my network settings. Right now, in my home country, LTE hasnt yet been introduced. But like I said, there was no LTE in my previous country of residence either yet I had the LTE option.
By the way, the code *#2263# does nothing at all on my set.
Appreciate any feedback and resolutions.
Thanks

Dimitri Stephan said:
Hello people,
I have recently acquired a Note 3 LTE (Snapdragon 800) model of the phone which is 4G compatible but for some reason, I get no option to select a 4G network. The only options I have to chose from is 3G/2G (auto connect) and 3G only. I have attached a screenshot below showing what I mean. On other Note 3 LTE phones, I've seen a different set of options such as LTE/WCDMA/GSM etc...
Why is it so? I am running the latest version of android according to Samsung update which is version 4.3. So is this a software issue or what? My service provider says that samsung should release a software update to solve this issue but I don't understand why this is the case. If anyone can clarify this issue for me I would be very glad.
Thanks!
Click to expand...
Click to collapse
If your phone is rooted (seems like it isn't) then you can manually edit a config file to enable LTE. If not, you'll be waiting for another OTA update I think.

Dimitri Stephan said:
Alright so good news. I received a message telling me that there is a new firmware update available, so I downloaded and installed it. Now I get a 4G option even though I never once got a 4G signal during the day. I guess waiting is my only option now. What do you think?
Click to expand...
Click to collapse
sadi2e you have to go Touch or Alfa to replace your SIM with a 4g compatible one, btw ignore the costumer support telling you that you won't receive any signal if you get out of 4g zones,they are total idiots
I replaced mine and now getting 13 14 mb/s speeds
Contact me here if you need any further assistance

lesalloum said:
sadi2e you have to go Touch or Alfa to replace your SIM with a 4g compatible one, btw ignore the costumer support telling you that you won't receive any signal if you get out of 4g zones,they are total idiots
I replaced mine and now getting 13 14 mb/s speeds
Contact me here if you need any further assistance
Click to expand...
Click to collapse
Nice to see a Lebanese on these forums. I've already changed my sim card to the 4G capable one but I still don't see a 4G icon wherever I go.

Dimitri Stephan said:
Nice to see a Lebanese on these forums. I've already changed my sim card to the 4G capable one but I still don't see a 4G icon wherever I go.
Click to expand...
Click to collapse
Im from there too originally. Did you change your modem at some point? It could be that your current modem is not LTE capable. Or let me ask you this: Did you install a stock rom from a different country other then the one that your device is intended to? bas bi beirut fi LTE aw wen maken?

daraj said:
Im from there too originally. Did you change your modem at some point? It could be that your current modem is not LTE capable. Or let me ask you this: Did you install a stock rom from a different country other then the one that your device is intended to? bas bi beirut fi LTE aw wen maken?
Click to expand...
Click to collapse
What modem are you talking about? The rom is stock. LTE is only available in Beirut and some other places surrounding it.

hi
i have got same issues with LTE
please help

how ?
Dimitri Stephan said:
Alright so good news. I received a message telling me that there is a new firmware update available, so I downloaded and installed it. Now I get a 4G option even though I never once got a 4G signal during the day. I guess waiting is my only option now. What do you think?
Click to expand...
Click to collapse
Hello , I have a USIM, and note3 4G ( bought from KSA and tried on 4G in Dubai and KSA) . I did not get any updates on wifi nor through kies .
Did you change you upload a new platform ( kitkat) before you got the update ? or did you just wake up and found an update ?
PS : I live in Beirut Lebanon too .
Thanks

Me too with the same problem
I bought my phone from Dubai.. i saw the LTE option when i used my phone there.. but then i flashed Poland's latest firmware and rooted my device.. now i am in South Asia , and my phone doesn't show any LTE option..! :silly: weird..

I'll say it again: Each CSC has a different list of 4G activated providers that are not directly related to the region they are in.
Which means that a device can have 4G activated for 50 providers, just not the one your SIM belongs to. As such, if you insert the SIM, the 4G toggle is disabled.
Each provider has to individually pass on the fact that they have 4G to Samsung. Even then it's not activated for each CSC.
As such, my DBT Note 3 had 4G on T-Mobile NL months before the TL and PHN ROMs had it.
Also, South Asia uses a different frequency your EU firmware can't detect.

[Q] SM900F Baseband Question/Problems

Hello ,
I bought a SM900F from UK a while ago and it was unlocked. I was capable of using 4G network there easily with no problems, but recently I have come to Dubai and am not able to hop on the 4G network . I have checked all the settings and made sure I had the 4G sim/ 4G data bundle and so on , but still same problem.
As per Wiki : Etisalat United Arab Emirates 1800 3 FDD September 2011 [500]
Etisalat United Arab Emirates 2600 7 FDD September 2011 [520]
My operator provides 4G on 1800 and 2600 Frequencies which are supported by SM900F. Just to clarify , this unit had never been locked .
So now im sitting here confused on what I need to do to get my 4G working , Im always connected to H and H+ .
Thanks in Advance ,
Nylem

Try to ask operator to give you his APN settings!
Settings - more networks - mobile networks - ap

Thanks for the reply ,
I have done that but still no hope

Nylem said:
what I need to do to get my 4G working , Im always connected to H and H+ .
Click to expand...
Click to collapse
Your phone should support those LTE bands.
Confirm that the band /frequency information isn't outdated.
Are you in an area where the carrier doesn't have LTE coverage?
Open a support ticket to investigate if the carrier has provisioned your account /SIM correctly for LTE.
Look at the various online forums and find out if others are getting LTE in your location.
Set what the LTE signal strength is in the S5 service menu.
Set a preference for LTE in the service menu.
Possibly you are getting 4G, bit the onscreen icon is just incorrect?
Try updating or changing your 900F modem.
.

fffft said:
Your phone should support those LTE bands.
Confirm that the band /frequency information isn't outdated.
Are you in an area where the carrier doesn't have LTE coverage?
Open a support ticket to investigate if the carrier has provisioned your account /SIM correctly for LTE.
Look at the various online forums and find out if others are getting LTE in your location.
Set what the LTE signal strength is in the S5 service menu.
Set a preference for LTE in the service menu.
Possibly you are getting 4G, bit the onscreen icon is just incorrect?
Try updating or changing your 900F modem.
.
Click to expand...
Click to collapse
Thanks for the swift response mate ,
1) Band/Frequency are all compatible with the phone
2) The whole city is LTE covered ( specially mine that I live in the center ) .
3) Already working on a ticket with the carrier , but they say problem is from my side
1) I set the LTE Signal , Lost all connection
2) I put bearer as LTE , Lost all connection
3) Could be a possibility
Can you kindly forward me or show me the path to where I can change my 900F modem to a more international one , Thanks a bunch !
<3

Nylem said:
Could be a possibility
Click to expand...
Click to collapse
Something is probably misconfigured or misprovisioned. But regardless, the issue will only be solved by paying attention to details and a process of elimination (of the possible causes).
The most productive single thing that you could do at this point would be to borrow a known working LTE SIM from a neighbour and see if works in your handset. Whatever the result, it would narrow down the possible culprits.
Also, don't assume that the frequencies are correct. Confirm with the carrier that they haven't changed or added new LTE bands.
Make the effort to find out what forums your carriers' customers usually frequent and look at recent posts there for seredipitious insights that you won't find elsewhere.
Don't dismiss the icon idea out of hand. Are your speeds indicative of an LTE connection?
You don't need a more "international" modem. Just a more current 900F one. Or less commonly, an alternate or older modem if your current one has a bug. Do a forum search for threads about changing modems. There are a lot of them. Don't fixate on this - it's one of the least likely possibilities.
Also consider updating to Android 4.4.3 or 4.4.4 which is said to address some connectivity bugs.
.

[Q] Only LTE mode

Hi how can i turn only lte mode on my unbranded g900f? Ive been trying different codes for service menu none of them were working. Anyone knows?

qucharski said:
Hi how can i turn only lte mode on my unbranded g900f? Ive been trying different codes for service menu none of them were working.
Click to expand...
Click to collapse
It's hard to imagine a good reason for doing this. LTE is a power hungry mode and you'd end up with no service when 3G was available but LTE was not. Nevertheless you can set the band preference to LTE in the service mode menu. I don't believe that there is any explicit setting to set LTE exclusively unless you leave your phone in test mode, locked on one channel, which would have substantial drawbacks.
You could look into apps that claim to do what you want. I don't know how effective they might actually be.
.

qucharski said:
Hi how can i turn only lte mode on my unbranded g900f? Ive been trying different codes for service menu none of them were working. Anyone knows?
Click to expand...
Click to collapse
LTE / 4G isn't always available so you would actually be without a data connection when it drops out of range, be it for bandwidth restrictions on the network side or simply bad coverage, dropping down to a heightened H+ or even 3G would mean a consistent connection instead of actually just losing your network.
Not a great idea i'm afraid.
Leaving it on a switch is the best method.

Imo it's also a bad idea, but if you really want to, there's an Xposed module. It's only for the G900F though.

[Q] LTE in G900FD

I cant see LTE in my mobile networks mode in G900FD
it has only:
WCDMA/GSM (auto connect)
WCDMA only
GSM only
can anybody help me to turn my LTE on ?

rmn3432 said:
I cant see LTE in my mobile networks mode in G900FD
it has only:
WCDMA/GSM (auto connect)
WCDMA only
GSM only
can anybody help me to turn my LTE on ?
Click to expand...
Click to collapse
Well if your APN settings are allright you either have no LTE coverage or it isn`t available at your provider. LTE should be activated automaticaly if available.

gee2012 said:
Well if your APN settings are allright you either have no LTE coverage or it isn`t available at your provider. LTE should be activated automaticaly if available.
Click to expand...
Click to collapse
my APN setting is right and i am in LTE coverage (my galaxy s3 9305 has LTE/WCDMA/GSM mode and connect to LTE network) but it has not any LTE in setting and i cant connect to LTE
I update to G900FDXXU1ANH2 to resolve this problem but it doesnt resolved

rmn3432 said:
my APN setting is right and i am in LTE coverage (my galaxy s3 9305 has LTE/WCDMA/GSM mode and connect to LTE network) but it has not any LTE in setting and i cant connect to LTE
I update to G900FDXXU1ANH2 to resolve this problem but it doesnt resolved
Click to expand...
Click to collapse
Better contact your provider. Does the G900FD support your providers LTE band/frequency? I would check that first.

gee2012 said:
Better contact your provider. Does the G900FD support your providers LTE band/frequency? I would check that first.
Click to expand...
Click to collapse
i think that i have to see LTE in networks if there is no sim card registered in the phone
am i right ?

rmn3432 said:
i think that i have to see LTE in networks if there is no sim card registered in the phone
am i right ?
Click to expand...
Click to collapse
That would be impossible as you cannot connect to the network without a simcard

gee2012 said:
That would be impossible as you cannot connect to the network without a simcard
Click to expand...
Click to collapse
and i cant go to networks too

rmn3432 said:
and i cant go to networks too
Click to expand...
Click to collapse
I`am starting to think that the G900FD supports different LTE bands then the G900F because it is build for a different region. Its mainly sold in the far east as i can see so far. Better Google to find the specs and the phones supported LTE bands. You may not be able to get LTE with your device i`am afraid. Good luck mate.

gee2012 said:
I`am starting to think that the G900FD supports different LTE bands then the G900F because it is build for a different region. Its mainly sold in the far east as i can see so far. Better Google to find the specs and the phones supported LTE bands. You may not be able to get LTE with your device i`am afraid. Good luck mate.
Click to expand...
Click to collapse
you are right
i have to check frequency bands in my phone becuse i buy this phone from UAE and i dont know that LTE bands are the same as my operators lte frequency bands

You should see LTE on sim2 only. Not Sim 1 .

rmn3432 said:
you are right
i have to check frequency bands in my phone becuse i buy this phone from UAE and i dont know that LTE bands are the same as my operators lte frequency bands
Click to expand...
Click to collapse
i am planning to buy this phone, can anybody share the supported LTE bands or networks where LTE has been used successfully

Similar problem with me, could anybody share some insight

Hi guys
I also had the issue of LTE not being selectable on my S5 Duos - here's my experiences.
Firstly I tried putting another carriers SIM into the phone, and noticed that LTE -was- selectable, but upon putting my own SIM back in, it again wasn't. HOWEVER - after putting my own SIM back in after using LTE on the other SIM, the phone automatically connected to LTE/4G even though WCDMA (auto) was selected! Very odd.
To permanently fix this here was my method -
My phone was shipped with ANF7 firmware, which was patched to overcome the kernel vulnerability Towelroot uses to gain root. I flashed my phone with ODIN back to ANF6 firmware, applied towelroot V3, then installed root browser and edited the system file data >property>persist.radio.lteon and changed the value from false to true, and rebooted the phone. LTE is now selectable!
:EDIT: Upgrading again to ANF7 broke the selection, but it still connected to LTE automatically... So odd.

rmn3432 said:
I cant see LTE in my mobile networks mode in G900FD
it has only:
WCDMA/GSM (auto connect)
WCDMA only
GSM only
can anybody help me to turn my LTE on ?
Click to expand...
Click to collapse
Hi,
I had the same issue as yours. You can either fix it by a method explained here at XDA and it involves rooting the device. However I fixed my issue by flashing the latest firmware "G900FDXXU1ANJ2" for the month of November via Odin and now I can see the LTE/WCDMA/GSM option on sim 1. Hope this helps

N900L Network Data Issues LTE GSM WCDMA no automatic switching

READ THE [UPDATE] DOWN BELOW
Many Note3 Korean Variant users also reported this case
https://forum.xda-developers.com/showthread.php?t=2484602&page=115
The problem is that, I can't connect to LTE without losing my Network Radio Service Connection. I can connect to E/G/3G/H/H+ and still have network service, so I can still make calls and text messages, but when I turn on my Mobile Data, when it tries to connect to LTE, suddenly my service gets diconnected and I can't make phone calls nor messages though I could still use the data. I've already tried 3 LTE-Capable SIMS but the issue still happens.
What I had in mind is that it might be because it is Carrier Locked since it is a Korean Variant, but the problem still persists even after flasing other custom roms (this includes Note 7 Port ROMS, LineageOS, Stock-Based ROMS).
I love my Note 3, I will do anything to keep it alive, but still this one problem keeps bugging me...
Why can't I use both LTE data connection and radio service connection simultaneously?
Is anyone out there knowledge and willing enough to help us Note 3 KV users with this issue? :crying:
[UPDATE]
I get it now, when a phone is using LTE it means its not connected to any Mobile Network Service, instead it is connected to Data Network Service, yet it should receive Phone calls and Messages but it means that the phone will disconnect to LTE and switch to GSM/WCDMA (E/G/H/3G/H+) to be able to recieve the incoming call or message. I've tried that with my friends' phones, The first phone is connected to Data and is using LTE and the other phone is trying to call the first phone. The moment I call the first phone, I noticed that the LTE icon dropped to H and then recieve the call, It only happened because the option selected on the "Network Mode" (under Settings/More Networks/Mobile Networks-->Network Mode) is [LTE/WCDMA/GSM auto connect] so that's how it works
But that doesn't happen to my phone, after turning off the Mobile Data (I was connected to LTE btw) my phone doesn't automatically connect to GSM nor WCDMA network, it just stay on LTE mode and I have to manually select the GSM/WCDMA option in order to get Network Service.
So my final question is Why doesn't my Note 3 automatically switches Network Mode?
Note 3
Model Number: N900L
Status: Rooted with Custom Note 7 Port ROM
Condition: Good, No History of Repair
Current Network: SMART Prepaid

Does it work on genuine non custom stock firmware ??

JJEgan said:
Does it work on genuine non custom stock firmware ??
Click to expand...
Click to collapse
No it doesn't, the problem is already there even before I rooted my device. Flashing stock lollipop rom on odin didn't help either

Llamas_are_Good said:
No it doesn't, the problem is already there even before I rooted my device. Flashing stock lollipop rom on odin didn't help either
Click to expand...
Click to collapse
Please start to read about LTE technology and its frenquency bands.
Then find answers to these questions :
1- My SM-N900L is locked to use which frequency bands ?
2- Wich bands are in use in my actual location (country) ?
3- Is it possible to unlock more frequency bands for my N900L ?
i can provide more help if things remains not clear enough.
Good luck :good:

zlazaar said:
Please start to read about LTE technology and its frenquency bands.
Then find answers to these questions :
1- My SM-N900L is locked to use which frequency bands ?
2- Wich bands are in use in my actual location (country) ?
3- Is it possible to unlock more frequency bands for my N900L ?
i can provide more help if things remains not clear enough.
Good luck :good:
Click to expand...
Click to collapse
I tried searching the supported LTE bands of N900L but I can't find any sites that tell exactly what the N900L actually supports though I found out on this forum
https://www.frequencycheck.com/models/AZzWA/samsung-sm-n900s-galaxy-note-3-lte-a
1) A / P / T / V models are made exclusively for the US operator market and for no other people, as their indexes hint (A-AT & T / P-SPRINT / T-MOBILE / V-VERIZON). In Europe, mainly international versions are used - in the case of NOTE 3 - exclusively N9005, in Canada - its own carrier versions.
2) The models N900S / N900K / N900L are identical in the set of supported frequencies. If you rewind the topic on page 9, you will see screenshots of one of these models, which show the frequencies you are using, in one of the screens you will see the treasured frequency of LTE b7. I think that users of this topic can be trusted with respect to information in the topic, but no one has elected you the right to believe solely on the site www.frequencycheck.com.
Click to expand...
Click to collapse
I did try checking my phone on www.frequencycheck.com, N900L is not on the list..
https://www.frequencycheck.com/models/AZzWA/samsung-sm-n900s-galaxy-note-3-lte-a
N900S though shows that it supports Bands 3, 5, and 17.
I also look it up on wikipedia on where the SMART network (my current network) falls on the list of LTE frequency bands, and it shows that it is on Band 05 alongside with South Korean Networks LGU+ and SKT. The supported LTE bands on my country are Band 1, 3, 5, 7, 28 and 41
https://www.frequencycheck.com/countries/philippines
I searched for how to unlock all LTE frequency bands on N900L or Korean Variants or Note 3 but the only option that shows up is by accessing the Service Menu on Stock ROM and manually changing the values, which still didn't work for me.

According to my search, N900L is locked to :
LTE protocol : B1 (2100) and B5 (850)
LTE-A protocol : B3 (1800) and B7 (2600)
Now try to find the specific frequency band used by your carrier (he can't use all of the six available bands in Philippines), and activate it.
Wich stock firmware do you use when trying to access Service Mode ? It must be the LGU+ one.
And what code did you dial for the same purpose ?

zlazaar said:
According to my search, N900L is locked to :
LTE protocol : B1 (2100) and B5 (850)
LTE-A protocol : B3 (1800) and B7 (2600)
Now try to find the specific frequency band used by your carrier (he can't use all of the six available bands in Philippines), and activate it.
Wich stock firmware do you use when trying to access Service Mode ? It must be the LGU+ one.
And what code did you dial for the same purpose ?
Click to expand...
Click to collapse
When you said activate, you mean select the band to be used by the phone right?
- Yes, I used the LGU+ Lollipop Stock ROM
- I typed in the dialpad, *#0011# and changed the network preference to LTE ONLY.

Llamas_are_Good said:
When you said activate, you mean select the band to be used by the phone right?
- Yes, I used the LGU+ Lollipop Stock ROM
- I typed in the dialpad, *#0011# and changed the network preference to LTE ONLY.
Click to expand...
Click to collapse
I mean activate only the LTE's frquency band used by your carrier.
Check your PM.

zlazaar said:
I mean activate only the LTE's frquency band used by your carrier.
Check your PM.
Click to expand...
Click to collapse
I've already done that, but the problem with radio service network is still present, I can't make or receive any phones calls nor messages.