Database Users

Some hardware buttons won't work!

This is my first post and I must say that this is a great group of people who know what they are talking about!
Anyways, I have had my 8525 for about two weeks and I am loving it. For whatever reason some of my buttons do not work! The dpad works but the two soft buttons, the start button, ok button, email, PIE, and the green and red buttons don't work. The power, scroller, comm manager, the left ok button and the PTT all DO work. I did a hard reset hoping that would fix it but no luck. I been installing and trying a lot of programs but I thought after the hard reset that any program that screwed this up would be gone. Please help I love this phone and really don't want to take it back.
Thanks,
Dan

I took it back and that solved all of my problems.

you took back , what?
i am having the same issue with a HTC Tytn.

terracot said:
i am having the same issue with a HTC Tytn.
Click to expand...
Click to collapse
My hermes has a similar problem, buttons under the screen sometimes won't work, but if I turn off backlight and turn on, it works... but not very well because if I press green button then red button continually, buttons don't work again after few pressions....
I have changed my ROM but it's the same, it isn't a hardware problem because if I turn the scroll it works again...
This problem is known?
Thank you very muche for your help and sorry for my bad english.

same issue with my TyTN...

Same issue here with Tytn, buttons won't work but if I use scroll button a bit then buttons work again.

Hey guys,
Exactly the same problem here and it's infuriating when I'm trying to make calls on the run and sometimes I can't even pick up calls.
I have an I-mate Jasjam ROM 1.31.305.2.
If anyone has any fixes or solutions that would be great. Or do I have to send it in for repair or something?

So has anyone managed to fix this? Anyone tried a hard reset?
I have no idea how to diagnose the issue and even whether it's a software or hardware fault.

Jasjam- Same here
Also my screen turnes white some times

mattytj said:
So has anyone managed to fix this? Anyone tried a hard reset?
I have no idea how to diagnose the issue and even whether it's a software or hardware fault.
Click to expand...
Click to collapse
I'm also having these problems with the front buttons not working. Very frustrating. The problems seem to be platform independent.
I really cannot believe this. When I used the search function I noticed so many people are having these problems with the TyTN, and no resolve.
It's my second machine I received from HTC, first one also had these problems.
HTC sucks BIGTIME.

funny screen problem?

Hi everyone,
I'm experiencing a very weird problem, with my Trinity (actually a p3600i).
When I'm using my thumb or fingers to type on any SIP, sometimes the start button is pressed even though I'm no where near the start button!
I'm not sure if it's happened when NOT using SIP.
I've noticed that it only happens when using my thumb/fingers. If I use my nails to type the problem never happens. Same when using the stylus, no problems...
Anyone know what is going on here? It can be very annoying sometimes.
Thanks for reading!

OK I just made it happen when just in the today screen.
Doesn't just happen when using any SIP...
Happens when I'm tapping in the bottom left region of the screen in portrait mode.

you are not alone
have the same problem, occurs couple of times a day, and as you noticed when using fingers. we are not the only ones, many (really!) trininty users report the same problem. finally it may result in widely known problem related to flickering start menu button and irreactive touchscreen.
i noticed one more thing: when you disable sound for screen taps from sounds and notifications menu the erratic reactoin seems to go away, not completely, though because i still manage to cause false start menu activation by chaotic screen tapping in phone mode.

read this topic, sorry to disappoint you but imho this is our nearest future
http://forum.xda-developers.com/showthread.php?t=295043

looks like i will need to send it to them for repairs
and nothing ever returns back the same, when it goes to get repaired

Problem with HTC HD 2

When I press the hang up button to turn the screen of and then I turn it back on and you have to slide, when that screen comes up I can't slide it across it just simply wont let me no matter how hard I try. I would appreciate. it if someone can help me with this.

What lock screen are you using mate?

Wish I knew, lol.

sniper-wolf said:
What lock screen are you using mate?
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The one that came with the phone, Just slide it to the left or right and when you get a message you can press then slide for message only.

any one?...

Metta24 said:
When I press the hang up button to turn the screen of and then I turn it back on and you have to slide, when that screen comes up I can't slide it across it just simply wont let me no matter how hard I try. I would appreciate. it if someone can help me with this.
Click to expand...
Click to collapse
Try a hard reset!

I had a similar problem with my phone. The slider would not move left or right so it was impossible to unlock the phone. It was very frustrating.
After a few episodes of this I noticed that when it happened the hard buttons below the screen did not illuminate but if I woke up the phone using any one of these buttons and held the button down until all of the buttons lit up the slider would work. This was more of a work-around rather than a fix.
More recently, since installing the remarkable Co0kies Home Tab, I have not experienced any unlocking problems whatsoever.
Hope this helps.

Talk to your ROM chef (if it´s not stock). Try a soft-reset, if it wont help backup your system and do a hard-reset.

My Rom chef? I don't get what you mean by Chef haha, It is stock rom and what files do I back up with a hard reset?

Back button not responding.

My back button on the front capacitive screen won't respond the first time, I have to keep on hitting it until it registers. Anyone else have this issue?
I did some research and found out that the Vibrant was having the same issue with their home button.

Those buttons are my biggest gripe with the phone. You have to REALLY FREAKIN press on them. On the Evo, you just need to touch them lightly. I really love the bottom buttons on the evo. With the epic, touching them doesn't work. You need to press. Sometimes more than once. I also end up accidentally long pressing just to get it to work sometimes.
Samsung needs to learn from HTC and fix their buttons.

hydralisk said:
Those buttons are my biggest gripe with the phone. You have to REALLY FREAKIN press on them. On the Evo, you just need to touch them lightly. I really love the bottom buttons on the evo. With the epic, touching them doesn't work. You need to press. Sometimes more than once. I also end up accidentally long pressing just to get it to work sometimes.
Samsung needs to learn from HTC and fix their buttons.
Click to expand...
Click to collapse
N1s capactive buttons suck too, its HTC.

hydralisk said:
Those buttons are my biggest gripe with the phone. You have to REALLY FREAKIN press on them. On the Evo, you just need to touch them lightly. I really love the bottom buttons on the evo. With the epic, touching them doesn't work. You need to press. Sometimes more than once. I also end up accidentally long pressing just to get it to work sometimes.
Samsung needs to learn from HTC and fix their buttons.
Click to expand...
Click to collapse
I thought it was just me with the button thing. U actually have to press instead of just tapping it like on the evo
Sent from a FRESH EVO using xda app

It is not just you. Some are genuinely faulty. I see this being hte first major defect of this device. The back key on some seems to be worse than the search, home and menu keys. I had to replace my first Epic because of it.

I'm dealing with this, and the battery charging issue.

Ya I bought six epics for my whole family today. 4 are fine and 2 have back button issues. To the point where on one I have to push down severly hard. I am taking it back tommorow and going to see if they can swap it out.

I hope mune is not like this when I get it

My issue is with the MENU button and I notice that the feedback is the strongest on the HOME button. Sounds like the Epic is going back tomorrow.

This can probably be fixed with a software patch. If its common among all galaxy s phones, im sure samsung will issue a patch for this.

Gosh, reading all these post and trolling irc as the day wenton, I'm gad to only suffer the biggest problem of the epic, not being able to put it down! And maybe the spacebar, lol.
Sent from my SPH-D700 using XDA App

yea the ones that work are awesome... but the back button is unusable at all on 2 of mine so gotta get them replaced. Hopefully they still have a few left.

Yeah I noticed that too, it is inconsistent sometimes with almost all of them.
Sometimes you lightly tap it and it goes and than other times you will do it 3-4 times before it goes.

anyway to set the bottom buttons (back, home etc..) to be lid longer time?

Possible Solution: I do not have mine yet, but this is what I noticed from watching the reviews. If the lights are OFF on the buttons you need to press them more than once. If the lights are ON they will be responsive.
The light timer is linked to the keyboard backlight timer. Increase the keyboard timer(in settings) and the buttons will stay on longer as well, 30 seconds should be a good setting.
Again, I do not have my phone yet. Can someone with the issue please confirm this is a proper solution?

Pops_G said:
Possible Solution: I do not have mine yet, but this is what I noticed from watching the reviews. If the lights are OFF on the buttons you need to press them more than once. If the lights are ON they will be responsive.
The light timer is linked to the keyboard backlight timer. Increase the keyboard timer(in settings) and the buttons will stay on longer as well, 30 seconds should be a good setting.
Again, I do not have my phone yet. Can someone with the issue please confirm this is a proper solution?
Click to expand...
Click to collapse
"Increase the keyboard timer(in settings) and the buttons will stay on longer as well, 30 seconds should be a good setting."
worked like a charm, thank you

Back Button Issue
Got my Epic on 8/31 at about noon. I spent about 4 hours setting it up and did not even try making a call (except for one very short call). While working on the setup I noticed I had to hit the back button anywhere from 3 to 5 times and sometimes I really had to press hard.
Once I starting making calls with it I noticed that it had a lot of static and each call made it worse. Took it back to Sprint and got a new one. The new phone has NO issues with the back key!
Makes it seem like a hardware issue.
tsp

Pops_G said:
Again, I do not have my phone yet. Can someone with the issue please confirm this is a proper solution?
Click to expand...
Click to collapse
Unfortunately most people having this problem are having it when the lights are on. A lot of people have returned their epics already due to the buttons on the bottom....

I am having the same problem with the keys, they all need to be a lot more responsive. The back key is the worse.. Sometimes I have to press it 10 times for it to work.

vooman said:
I am having the same problem with the keys, they all need to be a lot more responsive. The back key is the worse.. Sometimes I have to press it 10 times for it to work.
Click to expand...
Click to collapse
I find that when i stop for a second and then press it good and hard, it works. I don't like that... but it never completely fails on me.
I hope they fan fix it so that you just need to slide your finger over it to make it work. That's how the Evo is. I think everyone would prefer that.

Back Button Problem

This might be a relatively small problem but it can be a little annoying. The back button (right side of the menu button) seems to be a little less responsive and 'smaller' than the options button (left side of the menu button).
By smaller I mean I need to click it exactly at the right spot and the button reponsive 'area' seems to be very small compare to option button which seems to take up most of the left side allocated to it.
I am not sure if this is intented or some kind of software/hardware fault?
I read about upgrading touchpad firmware through *#*#2663#*#* but there are reports than this could brake the buttons completly.
If anyone has any information it will be greatly appreciated.
P.S phone is not rooted and I bought it from vodafone Ireland.

there are a few threads on the hardware buttons not working correctly try the search.
I found one about the back button, not a lot of info though.
http://forum.xda-developers.com/showthread.php?t=1057348&highlight=button

I have the same issue but also to another extent. Mine has an issue where sometimes it will double tap when I only press it once. This can get annoying. I do have a screen protector on and I'm not sure if that has anything to do with it.

Same thing happens to me ... but Its kinda rare(I am not using a screen protector). Does anyone know a solution? should updating firmware fix this?
I am thinking about asking for a replacement.

Replace it, same problem with my first unit, 20% of the presses didn't register
Sent from my GT-I9100 using XDA App

nomnompie said:
I have the same issue but also to another extent. Mine has an issue where sometimes it will double tap when I only press it once. This can get annoying. I do have a screen protector on and I'm not sure if that has anything to do with it.
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Click to collapse
I thought it was just me with the double tap when i press it once lol. Grrr its annoying man! :[email protected]
Sent from my GT-I9100 using XDA Premium App

So the only way to fix it is to replace it?

I would imagine someone can make a mod to the touchkeys for like a certain millisecond delay between presses to fix the double tap. People have patched hardware keyboards for stuff similar to that.
As far as the non-registering presses, that might have something to do with delay too. A smart developer would have to try and look at it though I'm just guessing here.
I haven't noticed the non-registered presses in a while, not sure if it went away with a new kernel or if I just got used to how to press it to make it work. The double tap happens more often to me now lol.

Happened to me on my first unit, back button was only responding about 50-60% of the time, on the 2nd phone back button was extremely sensitive ( as sensitive as the SAMOLED screen which is a huge plus) 3rd phone seems "normal"

Galaxy S2 back button getting pressed twice on a single press.
When I am in 2nd/3rd level screen of an app, back and menu button lights go off(but screen is on). While pressing back button sometimes it's going back 2 levels with one, single press! As if I have pressed it twice. It doesn't happen always though.
Is there any fix for this?
PS: I am using a screen protector. Will remove it and see if that's the culprit or not.

u shud b thankful mate..my home butoon stopped responding at all

Hi,
Sorry to hear that.
But how did it happen? And how old is your phone? It must be still under warranty. Did you try taking it to the service center?

Back button problem sgs 2
I was also having this annoying problem.....searched over XDA....and found some tricky (fishy) codes for updating touch firmware.....which may end up braking those keys....so i stayed away from those tricks..
i googled again and found one method which finally worked for me
To get sgs2 into sleep use power button...nd for waking up use home (centre) button...this worked for me
SGS 2/XWKF3/CF root

Odp: Back Button Problem
Sorry for digging it up. I have the same issue, sometimes back button is acting like it was tapped twice. Is there any sofware solution instead of replace any parts?
Wysyłane z mojego GT-I9100 za pomocą Tapatalk 2

i had the same promblem and a full wipe did the job