[Q] screen partially not touchable - myTouch 4G Q&A, Help & Troubleshooting

my screen bottom and right side are not touchable as the attachment, bottom and right out of the blue line are not touchable. I'm not sure about the bottom area, but the right side surely became untouchable after I flashed a CM 10 rom, so I guess this is a software problem. yet reset and flash new ROM doesn't fix it. Is there anything i can try to fix it? much appreciate!

Never heard this kind of a software problem. I don't think it's a rom issue. May be your touch screen broken.

That looks like a sense ROM to me. Maybe your screen is messed like conzzy said
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I'm having the same issue. Started when using a sense ROM, but the problem has persisted with a couple of CM ROMS as well, so figuring it's a hardware issue...

nola mike said:
I'm having the same issue. Started when using a sense ROM, but the problem has persisted with a couple of CM ROMS as well, so figuring it's a hardware issue...
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I think we have the same thing, and it is the reason i think it's a software problem that the issue came after flashing a ROM. But everyone believe it's a hardware issue, haha. Probably it's time to change a new phone.

I have the same problem too. The bottom part of the screen doesnt respond in some apps but responds in others. And its not like say it responds in whatsapp today it wont respond for whatsapp next time. If it doesnt respond for a certain app, thats it,it wont respond to that app again no matter what I tried. And I dont think its hardware related. Cause if it was, why would the area that doesnt respond for app A respond to app B. I dont really remember when it started but it started when I was using slimbean rom 4.2.
Sent from my HTC Glacier using xda app-developers app

It happens to me too sometimes.
I don't know why though
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Related

all backwards button

I was wondering if anyone else has ever experienced this issue. I am currently running the latest cyan 7 nightly but i do recall it happening 2 other times on cyan 7 RC4 and RC1. I am not at all saying it only happens on cyan, i am just showing when and how it happened. All 3 times it happened my battery was below 10% and i restarted my phone to have the issue occur. It seems as if every button on the screen would choose the exact mirrored opposite of itself on the screen. If i would press the phone icon on adw the default on the other side wich happens to be internet browser would launch. If i pulled down on the notification bar the app drawer would open and so on and so on. the only thing that was regular was when i would press an option in the main menu such as wifi or location, basically anything that didnt have an option next to it that it could switch to. after a few minutes i restarted the phone again to have the issue go away as fast as it started. It was not only in adw for those wondering it was anything that had an option next to it, such as pressing favorites in the browser and it would launch whatever is opp of it, settings i think im not positive at the moment. Oh well i just figured i would share some of my story with all of u in case it somehow starts a topic or even some how helps somebody out in any way. thanks, veritas
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something told me i was going to be the only one with this crazy issue lol.
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i know what you mean. I had that happen too. It didn't happen anymore after I flashed to another ROM. I'm on CM7 RC4
veritasaequita said:
something told me i was going to be the only one with this crazy issue lol.
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I work for a cell phone repair company and we recently had a G2 come in with heavy water damage. after doing the water damage treatment the phone powered on, everything working fine.
I powered it off to put my SIM into it to test the call functionality and when it powered back up the entire touchscreen was backwards, even the softkeys at the bottom.
we replaced the digitizer and that fixed the issue, so maybe T-Mobile or HTC will warranty it if its a bad digi

Phantom touchs

I've been dealing with a phantom touch issue with my shift. Pefectly centered in on the botto of the screen where it hits the phone button in sense. Its looking like a hardware issue.
My question is, has anybody else experienced this and has anybody dealt with taking a rooted phone back to sprint for service?
Thoughts?
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infinitedreck said:
I've been dealing with a phantom touch issue with my shift. Pefectly centered in on the botto of the screen where it hits the phone button in sense. Its looking like a hardware issue.
My question is, has anybody else experienced this and has anybody dealt with taking a rooted phone back to sprint for service?
Thoughts?
Sent from my PG06100 using XDA Premium App
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Click to collapse
I had a weird issue where an area (the left side of the screen 2mm strip) on the touchscreen didn't work at all. I used the one zip RUU back to stock and brought it in and they gave me a new slider (whole top portion). Just happened 2 weeks ago.
I have bad problems with that and screen protectors, especially when it's really hot and humid (like everyday here in tampa)
Sent from my PG06100 using XDA App
At first I thought it was the screen protector, but the problem persisted after I stopped using them. And then I thought it was a bad rom or rom install, so I tried 3 different ones with no change. So ill just update myself to the OTA GB and take it in for service.
Sent from my PG06100 using XDA Premium App
Did the rooted update to GB and it seems to have gotten rid of the phantom touch issue. I ended up having to do a factory reset when I did it, so maybe that helped. Glad I don't have to deal with customer support now. There always seems to be a line when I go in.
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cachorropedorro said:
I had a weird issue where an area (the left side of the screen 2mm strip) on the touchscreen didn't work at all. I used the one zip RUU back to stock and brought it in and they gave me a new slider (whole top portion). Just happened 2 weeks ago.
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Just want to say you're not alone, this happened once temporarily on my G2. It made pressing the "s" and "a" keys on the on-screen keyboard almost impossible!

Screen tearing fix?

I remember reading a few days back about people having issues with screen tearing. My screen will display a symptom where it has a jagged line shoot across the center area of the screen real fast and then go away. I was wondering if anyone found a solution to that?
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chrisjm00 said:
I remember reading a few days back about people having issues with screen tearing. My screen will display a symptom where it has a jagged line shoot across the center area of the screen real fast and then go away. I was wondering if anyone found a solution to that?
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No progress has been made, yet. Some think it will be fixed in a software update. When I notified Google support of the issue, they thought it was a hardware problem, but if several people have the issue, maybe it's software.
I'm hoping it is fixed in a software update. That is literally the only issue I have with the tablet.
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chrisjm00 said:
I'm hoping it is fixed in a software update. That is literally the only issue I have with the tablet.
Sent from my Nexus 7 using xda premium
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Yeah I hope so too, but I already have a replacement on the way. I have some other issues with mine though that I felt warranted getting a replacement.
Does the tearing happen to you all the time or just in certain apps? It only happens on mine when I'm playing music. It will show up for a split second as a quick horizontal line then disappear. The line appears in different areas of the screen each time. I notice it the most when it happens in Chrome, but I've seen it on the homescreen and in other apps as well.
Mine happens frequently throughout the ui. Xda app, chrome, everywhere really. If it is a software issue though there really is no point in exchanging. It seems to happen more frequently in an app with a light background.
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I have this problem as well.. I only notice it in tapatalk though.. I'm not sure If its because I use tapatalk all the time or what..
Sent from my Nexus 7 using Tapatalk 2
Mine happens in chrome pretty regularly as well. Could it be something with the video drivers for this thing?
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So apparently it was a bad kernel that I was using that caused the problems. Flashed a completely stock build and the problems are gone. To the people that chimed in and said they had the issue, are you on a stock ROM or did you change that and the kernel?
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I've noticed this, but it's only happened twice (so far), Once was whilst using chrome, the other time just sat on the homescreen. I'm currently using stock.
(Not too worried, just as long as it's not a line of pixels about to give up the ghost as some other people have had).
chrisjm00 said:
So apparently it was a bad kernel that I was using that caused the problems. Flashed a completely stock build and the problems are gone. To the people that chimed in and said they had the issue, are you on a stock ROM or did you change that and the kernel?
Sent from my Nexus 7 using xda premium
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Happens to me on stock rom. My N7 is not rooted or unlocked.
Pretty sure this only happens when you force GPU acceleration. I had the same issue, turned it off, and never saw it again.
Of course I love GPU acceleration too much to leave it off, but a jagged line every once in a while is not a deal-breaker for me.
11RJB said:
Pretty sure this only happens when you force GPU acceleration. I had the same issue, turned it off, and never saw it again.
Of course I love GPU acceleration too much to leave it off, but a jagged line every once in a while is not a deal-breaker for me.
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Glad it worked for you, but I don't have that option on nor any other's enabled in the development menu. Regardless, the issue persists.
Is there anyone else having this issue?
I received a replacement today, but I couldn't escape defects on that on that one either. I'm trying to figure out if I should hang in there for a fix on the screen tearing/horizontal line issue, or if I should just send both back and call it a day.
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I just found this thread. I have the same issue. I'm on stock kernel, unlocked/rooted, and stock rom. I don't have GPU acceleration forced.
Any further ideas? Could be a driver issue.
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phydo said:
I just found this thread. I have the same issue. I'm on stock kernel, unlocked/rooted, and stock rom. I don't have GPU acceleration forced.
Any further ideas? Could be a driver issue.
Sent from my Galaxy Nexus using Tapatalk 2
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People here think the screen flickering issue could be resolved in software, but I'm not sure about the issue we are having.
I might go through the unlocking process just to see if the horizontal line stuff happens on other roms/kernels.
I really hope it can be addressed in a software update. I just struck out on my 3rd nexus. All of them have screen defects. All have had other issues like creaking and slight screen lift, but those are a lot less of a problem to me. The original one is ok except for the horizontal line issue. My two replacements each have dead pixels and dust in central areas of the screen.
This is ending up to be a very tiring and disappointing pursuit.
If it's a software problem it's likely to be in the tegra3 proprietary driver blobs. If this is indeed the case, changing rom and/or kernel will make little difference (because they share the same blobs).
It might be possible to work around the issue outside of the blobs but its likely only nvidia can fix the root cause.
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sam3000 said:
If it's a software problem it's likely to be in the tegra3 proprietary driver blobs. If this is indeed the case, changing rom and/or kernel will make no difference (because they share the same blobs).
Sent from my SGH-I777 using Tapatalk 2
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Hopefully someone at Google watches some of these threads. I have 2 nexus 7s with this issue. Thanks for trying to save me the time of trying a different ROM/kernel, but I might still try a CM10 build for kicks.
My first tablet had one dead pixel and it had this issue too. My second one is perfect except for this problem. It probably does have to do with the tegra 3. I hope its a software issue because this one is perfect except for that one problem. I'm not rooted nor unlocked and no force GPU rendering either. It only occurs on some apps with mine. Tapatalk, facebook and barely ever on chrome. I haven't seen it on any games or video nor on the home screen. There should be a place to report this to Google... I doubt they are searching through xda looking for every little problem. I've had this issue for a while and have been searching specifically for bit and just found it today. Also I never see it in horizontal mode.
Sent from my Nexus 7 using Tapatalk 2
I have this issue too and I think it's likely to be a driver issue as it appearance seems random and sporadic in frequency, but it's always really hard to tell about these things.
In any I'm guessing some people just don't notice this issue and thus haven't really talked about it. But it sure is discomforting seeing it.
I seem to suffer from this too.. Everything is stock on mine, no mods, no flashes no unlocks.. It appears to be worse when its been on for a long time.. Wondering if its heat related?

Anyone else sometimes experience touches not registering on the touchscreen?

Randomly it seems, when I tap on the touchscreen on my new N7 2013, nothing happens, and I have to repeat the process several times before my touches are registered.
Does anyone else have this problem?
Macmee said:
Randomly it seems, when I tap on the touchscreen on my new N7 2013, nothing happens, and I have to repeat the process several times before my touches are registered.
Does anyone else have this problem?
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See my thread titled " Another touch issue, with reproducible steps".
Go into developer options and enable "Show touches" and "Pointer location"
If you see your touches registering but the app isn't responding, it is probably a problem with the app. If you see random stuff on the screen, probably a problem with the digitizer or digitizer in combination with the driver/software in this release.
Ive experienced this a few times and it seems to be a software /hardware interface issue with particular custom rom builds ive installed. I know the touchscreen hardware itself was fine when I forced reboot into recovery and the touchscreen worked as normal in custom recovery.
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Is everyone experiencing this or is it only certain units. Mine does it even when holding and firmly pressing. Gonna take it back and try another if its not all.
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dcaplinger76 said:
Is everyone experiencing this or is it only certain units. Mine does it even when holding and firmly pressing. Gonna take it back and try another if its not all.
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Are you running yours stock
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I am and I'm experiencing same problem I have 32gb stock and installed all updates... Actually did not have problem till update 4.3
Sent 4rm my Paranoid Nexus 4.3 LTE...
kayone73 said:
Are you running yours stock
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Yeah totally stock.. this was happening last night and actually today it hasn't happened in the 20 minutes I messed around while working. Gonna hang onto it for now unless it creeps back up
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dcaplinger76 said:
Is everyone experiencing this or is it only certain units. Mine does it even when holding and firmly pressing. Gonna take it back and try another if its not all.
Sent from my SPH-L720 using xda premium
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I wouldn't. If you had a Verizon Galaxy Nexus when it came out, you'll remember that it had the same issue with certain points on the screen (lower right hand corner) when using multi-touch applications. The entire screen would either stop seeing input or start going erratic and creating faulty inputs that weren't happening. It isn't a hardware issue, proven by some users experiencing it and some not. The only time I've experienced it is in the Netflix application while trying to choose a show to watch. I re-boot the application and viola, no more issue. Some in this thread even are stating that they only see the problem sometimes after getting the 4.3 update.
In short, it's software and not hardware.
Same issue when not touching with both hands somehow (like if the tablet is flat on a table).
Sent from my Nexus 7 using xda app-developers app
Haven't had a problem with mine. I just got it today, and it's worked like a charm. I bought mine from Gamestop if that helps any.

Knock on not working

I don't know what happened but the other day my touchscreen started acting up. For some reason the knock on doesn't work at all, but knock off does. Also there is like a strip about a half inch from the top of my screen where the touchscreen just does not work. I can't click on anything in that area. I'm running OptimuS v 2.2
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Nobody else has had this problem?
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Not with stock KK ROM, nope. Maybe others can help you. Otherwise I'd recommend doing factory reset. If that doesn't help, returning to stock to see if it's the ROM or hardware.
Im having that same problem im on stock rom it has never been droped i dont know how to fix it and now it gives me an alert saying it detects my screen is broken although its not

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