Database Users

Unauthorized device please swap for AT&T Streak

So, I swore I was just going to stick with the leaked 2.1 until the official 2.2 came down. Of course last night I hit the update and got the flashy lights, then flashed again and it works fine. I have a US-21 device and as soon as it came up I got a warning that said " You are attempting to use an unauthorized device, please swap out to an AT&T Streak." I guess it was just an O2 thing, because everything is still working. It freaked me the hell out though. I haven't seen anyone else post about it though either.

jnovello said:
So, I swore I was just going to stick with the leaked 2.1 until the official 2.2 came down. Of course last night I hit the update and got the flashy lights, then flashed again and it works fine. I have a US-21 device and as soon as it came up I got a warning that said " You are attempting to use an unauthorized device, please swap out to an AT&T Streak." I guess it was just an O2 thing, because everything is still working. It freaked me the hell out though. I haven't seen anyone else post about it though either.
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So u updated to the official 02 Rom and it said that message. So u said u flashed it again and it worked fine.... so u just installed the same update twice...... could u explain a little please

First I used the OTA and got the flashy lights. Then I flashed the same build via sd update package. That's when I got the warning message, but I didn't do anything after that. I went to the about phone screen and it still shows my network as being AT&T and I can send text and get calls.

Are you sure you have a production US-21 phone, or do you have a beta streak that was flashed to 21? If it's the latter, that is the sound of AT&T bending you over and giving it to you dry.
You'll wake up in 2-3 days with no cell reception, no service, and all calls out will be routd to 611. You can flash 2.1, 1.6, baseband 00, 21, 31, whatever.... but you will still be locked out of at&t as this is due to an IMEI ban.
They have a list of all the beta streak IMEIs. Even though they are unlocked, fcc approved GSM devices, they are using the fact that dell said "you can only use this device until the end of the testing period" to force you to purchase another one through them before you can use your at&t service again.
I've been fighting at&t but I can't do it alone. I filed FCC complaints, spent hours on the phone playing customer service tech roulette, went into an at&t store, etc. I gave up and moved to tmobile, and it is a HUGE difference - tmobile is acually quite generous and isn't looking to screw you out of every cent. I'm paying about $18/mo less on tmobile for unlimited data, unlimited text (upgrdae as at&t had limited texts), so I'm pretty happy - aside from the fact that 3g doesn't work on my tmobile streak. I also bought a galaxy s through tmobile to spite at&t.

No I'm sure this is a US-21 device. It's been a few days since that message and everything is still running fine. I just read another ATT user who has a beta streak that stopped working, but got them to hook it back up.

jnovello said:
No I'm sure this is a US-21 device. It's been a few days since that message and everything is still running fine. I just read another ATT user who has a beta streak that stopped working, but got them to hook it back up.
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may I know how do u check that yours is not a beta version but is a real US-21 device? i'm planning to buy one streak soon and I hope to avoid getting beta version..

irenic said:
may I know how do u check that yours is not a beta version but is a real US-21 device? i'm planning to buy one streak soon and I hope to avoid getting beta version..
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I'm pretty sure, because the guy I bought it from was selling it because he did not understand how to use it or Android for that matter. I doubt that he would have been flashing anything.

Buy a new AT&T S4 today, will it come with MF3?

I am going to buy a new S4 for AT&T today, will it come with MF3? And is there a way to tell without powering it on as I'm not sure the store will allow?

The outside of the box shows the firmware that's on the phone. Just get one that's in the box and tell them to look for one which had mdb or mdl firmware.
Then read all the stickies in the general and q&a forums before you do anything to the phone. Make sure you know how to disable the mf3 upgrade the phone is going to put on all by itself before you put the sim in and activate the phone. Tell them at the store you'll activate it later.

jd1639 said:
The outside of the box shows the firmware that's on the phone. Just get one that's in the box and tell them to look for one which had mdb or mdl firmware.
Then read all the stickies in the general and q&a forums before you do anything to the phone. Make sure you know how to disable the mf3 upgrade the phone is going to put on all by itself before you put the sim in and activate the phone. Tell them at the store you'll activate it later.
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Second this , This is exactly what I did myself when I got mine . Although she did power it up in the store but she didnt run a software update on it . I quickly got out of there after setting the phone up and got to my truck and pulled the battery so now OTA would try to get through till I got home . I had already downloaded the software for rooting so the computer was basically waiting for it . Rooted it and havent looked back since . Bare in mind though in my situation they only had a black 32GB S4 in stock with the MDL software . I was lucky though she discounted the price for me LOL

jasunto said:
I am going to buy a new S4 for AT&T today, will it come with MF3? And is there a way to tell without powering it on as I'm not sure the store will allow?
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Like they say look on the box.

I've been getting my phones from Costco because it's much cheaper over there.
My first galaxy s4 was MDL but I accidentally OTA to MF3, so about 3 weeks later I went back and exchanged it out for another galaxy s4. My excuse was the WiFi had some kind of issue and they kindly exchanged my S4 without any questions.
It costed $149.99 at Costco (tax $170.49) but when I exchanged it, because it was within 30 days I got $20 back, the price dropped to $139.99 (tax $150.49).
Plus Costco has a 90 day money back guarantee so if you have any problems then you can just return it.
Anyway, just look on the box and it should tell you what software version is on the phone.

~wolverine~ said:
Like they say look on the box.
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I do hope that isn't a photo of your IMEI and such

toxicpaulution said:
I do hope that isn't a photo of your IMEI and such
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No, I wouldn't have done that. I found the pic on the internet. I just put the arrow and stuff on it. :good:

~wolverine~ said:
No, I wouldn't have done that. I found the pic on the internet. I just put the arrow and stuff on it. :good:
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Good :3 I knew some people who were doing it when it first came out haha can't ever be too sure or safe.
Sent from my SGH-I337 using Tapatalk 4

AT&T Nexus 6 InStore Nationwide recall

Hello - Just spoke to one of the local ATT stores...he said the nationwide Nexus 6 shipment has a software bug and they were all sent back. He did not know when the new shipment will be sent out. SUCKS

The stock firmware is the same between AT&T stock and the rest of the stock. Maybe AT&T is recalling the phones because they forgot to lock down the bootloaders also? :laugh:

PaisanNYC said:
The stock firmware is the same between AT&T stock and the rest of the stock. Maybe AT&T is recalling the phones because they forgot to lock down the bootloaders also? :laugh:
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haha good one.

I'd love to know what this "bug" is. I'm sure we can fix it ourselves rather than go through the hassle of sending it in.
Also, does it affect only in-store purchases, pre-orders, or all AT&T Nexus 6 units?

I was thinking the same too. I visited some 3 at&t stores this morning and they all had the same story. The guy at the last store was very cool and honestly told me the recall is most likely because at&t forgot to lock down some things.
I suspect the bootloader.
He told me if i am looking to pay the full price, i shouldnt get it from at&t. He does make sense.

Lol recalled for bug is bs.

i saw some vids yesterday of people who got their phone from at&t, and the accessibility option for blind people was set on first boot, making him unable to get out of the locksceen or power off the phone easily.
could be it

If its hardware related fine..but software can easily be fixed since the factory images are out. No reason to recall with factory images available. I guess it's cause they don't want ppl claiming they still defective devices.

djkinetic said:
If its hardware related fine..but software can easily be fixed since the factory images are out. No reason to recall with factory images available. I guess it's cause they don't want ppl claiming they still defective devices.
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Most of the public has no idea what a factory image is.

gtalum said:
Most of the public has no idea what a factory image is.
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Most of the public isn't buying nexus device.

djkinetic said:
Most of the public isn't buying nexus device.
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They might start. Big beautiful phone available at the retail store like all the others. Well eventually.

djkinetic said:
Most of the public isn't buying nexus device.
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I dunno. At a carrier store I bet most buyers are general public who has no idea what a factory image is.

My local at&t is still selling them today. Maybe they didn't get the memo. Tempted to go get one before they decide to lock the bootloader
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

I got mine in yesterday. Since I had to get the shipped sim changed over to my number, instead of the wife's, I booted up, without a sim and loved not seeing any ATT bloat on the phone. Once I got the sim activated, and confirmed it was working, I immediately:
- OEM Unlock check
- unlocked with kit
- rooted with kit
- removed the emblem on back
- inserted activated sim
No bloatware, no issues whatsoever. I think I'll keep mine, and not return it to ATT.

dipstik said:
i saw some vids yesterday of people who got their phone from at&t, and the accessibility option for blind people was set on first boot, making him unable to get out of the locksceen or power off the phone easily.
could be it
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The report at http://www.droid-life.com/2014/11/2...p-nexus-6-inventory-back-due-to-software-bug/ describes the issue similarly; i.e., the display not turning on at first boot.
What I'm wondering is how that could happen if the ROM is the same as other Nexi, and the only AT&T customizations are supposedly the boot animations/ringtones on a special oem partition, and something plugged into the carrier init sequence (when you put in your SIM and select your carrier) that's downloading a couple apps from the play store.
I also wonder what the capabilities of the carrier init plugin are -- can it update radios or other parts of the ROM? Enable/disable things like VoLTE support?

Was reading on gplus some att users turned on their n6 and there was kitkat. Quality control issues.

They realized the death star logo can can be scratched off with a credit card... Had to take them back to reprint with permanent ink.

Is this something I should be concerned with? I got one of the first shipments but my phone is running fine so whats up? Why can't they just tell us?

rkennison said:
They realized the death star logo can can be scratched off with a credit card... Had to take them back to reprint with permanent ink.
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Actually it was because they had VZW logo's instead of AT&T. :laugh:

First they decide to throw their retarded branding on their crop oft he Nexus 6 devices, then they send the units back because they either 1) failed to lock it down or 2) screwed up something usability related when they decided to throw their bloatware bull**** on the phones.
Either way, s#*t like this makes me happy I'm not an ATT customer anymore. F*@k that company.

I wanted to keep it...

Once I got the phone setup and on the Sprint network I tried a test SMS to someone. They replied and the message came in. Then it repeated itself over and over indefinitely. I had someone else send me a SMS message but that message never came through. I received the last message that was sent once again.
Countless hours on the phone with Sprint escalated through tech support. Took it back to the store. They tried to "flash" it but could not. Swapped out for another Essential Ph-1 and it did the same thing.
I told them to keep it. It has caused enough stress in my life for years at this point.

Curious, there have been a few random issues (not just on Sprint) that have turned out to be APN related. Do you know if they checked the APN settings and verified they were correct for their network? I changed a couple settings on TMobile to match what their recommendation is on their website and I know a couple AT&T people have had to change a thing or two as well.

ack154 said:
Curious, there have been a few random issues (not just on Sprint) that have turned out to be APN related. Do you know if they checked the APN settings and verified they were correct for their network? I changed a couple settings on TMobile to match what their recommendation is on their website and I know a couple AT&T people have had to change a thing or two as well.
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To be honest I do not know if they checked that and I did not know to check it.

So you only had the phone for a few hours? Your call but I think you may have jumped the gun.

spotmark said:
So you only had the phone for a few hours? Your call but I think you may have jumped the gun.
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I did not know what else to do. Guess I should have asked you guys first.

chasdw said:
I did not know what else to do. Guess I should have asked you guys first.
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No use crying over spilled milk. Enjoy whatever you went with.

This is entirely speculation, but it could be on either Sprint's side or the Messenger app itself. What you describe mirrors my experience with my unlocked Galaxy S8 and using the Messenger app. I switched that line over to the Essential phone it started working fine with text messages. If you try again in the future, try disabling the advanced SMS features (called RDS I think?).

CollinFX45 said:
This is entirely speculation, but it could be on either Sprint's side or the Messenger app itself. What you describe mirrors my experience with my unlocked Galaxy S8 and using the Messenger app. I switched that line over to the Essential phone it started working fine with text messages. If you try again in the future, try disabling the advanced SMS features (called RDS I think?).
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Thank you, appreciate the advice.

I work for sprint and this is an uncommon issue that has plagued the network for years. If your phone is not rooted, a simple profile update can fix this. One common issue we have seen with the essential phones bought through sprint is it not activating fully the first time. After the phone says it's activated still go through the settings, tap about, tap "OMADM updates" and click profile update. It was reprovision the phone correctly and reboot again. Sometimes it gets stuck on the last step. As long as the reception goes blank and then comes back with a LTE logo then you are done and can reboot the phone.
I know you already went with another phone but you could just as easily have the same issues on another phone. This comment is more for those who are looking for answers to your issue.

hellot1M said:
I work for sprint and this is an uncommon issue that has plagued the network for years. If your phone is not rooted, a simple profile update can fix this. One common issue we have seen with the essential phones bought through sprint is it not activating fully the first time. After the phone says it's activated still go through the settings, tap about, tap "OMADM updates" and click profile update. It was reprovision the phone correctly and reboot again. Sometimes it gets stuck on the last step. As long as the reception goes blank and then comes back with a LTE logo then you are done and can reboot the phone.
I know you already went with another phone but you could just as easily have the same issues on another phone. This comment is more for those who are looking for answers to your issue.
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Very much appreciate the reply. I have not gone with a different phone because I am not really interested in any others at this time.
I did try what you suggested on both of the essential phones. It did not work on either.
I will probably go back by the Sprint store tomorrow to see if they figured anything out.
I cannot be without a phone and I do not currently have time to troubleshoot one that is not working.
I will keep chugging along with my old phone for the time being.
Sent from my Nexus 6 using Tapatalk

To be clear, Sprint Technical Support is so close to useless you might as well ask your dog how to fix your phone. You'd get the same quality of information and save yourself some time to boot. This is not necessarily Sprint's fault. It's very likely that Essential isn't giving them enough information. For example, I was trying to get files transfered from my PC to my Essential Phone earlier today. All I got was an big empty nothing telling me "This Folder is Empty." Figured it was something very simple but I couldn't figure out what. Sprint's second level support told me to call HP (computer OEM). Came onto this forum and somebody mentioned "just change the setting in notifications from charging to file transfer." Yep! It really was that easy! And Sprint should have easy fixes like that extremely well documented.
It makes me more that a little nervous to realize that Sprint is completely clueless about this phone and that Essential is next to impossible to get in touch with. Makes me wish I could have held out for the other Sprint exclusive coming soon: The LG V30+. Same 128GB internal, better screen, waterproof certification, drop proof certification, OLED screen instead of the PH-1's disappointing LCD panel, bigger screen, has an SD card slot, better camera, and above all else, well supported. Unfortunately, my old phone was broken and I needed to replace it immediately and as cheaply as possible. $15 per month made the PH-1 the best option available for me. Even the LG G6 with it's inferior specs, processor, etc. would have cost me more -- $20 per month.
We'll see how I'm feeling about my PH-1 in a week. Right now there's a lot of good and a lot of bad, so it's hard to say. At least by shear dumb luck I got the PH-1 at a budget phone price.

I had the same issue and took it to a Sprint store today. After a lot of trial and error, turning off Google voice did the trick for me. Even though they already switched me to a new phone.

I wanted to keep it but Pixel 2 coming out in October and camera subpar.
Sent from my Pixel XL using XDA-Developers Legacy app

I am on sprint and I have had zero issues, in fact I have a better signal with this phone because it utilizes the LTE + network. This is very interesting to me.

xt2 att

Hi everyone. I have a question that pertains to my att servjce and a unregistered imei . So i traded a friend of mine an iphone 5 for his XT2. AT&T. He has cricket and had no problems with the phone or the. service . I however have att and about 6 hours after getting the phone and putting my sim card in it att shuts off my line. Turns out the phone was never rang up at the register. So the imei os unregistered i guess? Is there any way at all i can get past this and use my phone. Via settings database editor. Xposed apps or mods. Anything??!!?

aaronisham95 said:
Hi everyone. I have a question that pertains to my att servjce and a unregistered imei . So i traded a friend of mine an iphone 5 for his XT2. AT&T. He has cricket and had no problems with the phone or the. service . I however have att and about 6 hours after getting the phone and putting my sim card in it att shuts off my line. Turns out the phone was never rang up at the register. So the imei os unregistered i guess? Is there any way at all i can get past this and use my phone. Via settings database editor. Xposed apps or mods. Anything??!!?
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Probably not what you want to hear but...
There is an entire conversation in the XT2 SD thread that discusses this very issue. you will need the original receipt to prove you/your friend purchased the phone to show at&t and they will remove the phone from blacklist, i have not read any other info pertaining to a workaround.
Maybe someone else have some additional incite.
Good luck,

m0000 said:
Probably not what you want to hear but...
There is an entire conversation in the XT2 SD thread that discusses this very issue. you will need the original receipt to prove you/your friend purchased the phone to show at&t and they will remove the phone from blacklist, i have not read any other info pertaining to a workaround.
Maybe someone else have some additional incite.
Good luck,
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thats what at&t was saying as well. but i am sure there has got to be a way. people end up with phones that have bad imei's all the time.. i understand this is a slightly situation because the phone was assumingly never purchased from the store.. but not really. either way the point is to get it to where atts systems cannot detect that i am using this phone... so i assume there has to be a solution.
maybe im wrong in believing people can get past bad imei's. thank you tho.. hopefully your wrong i hate iphones so i traded a 6s for this
thanks again.

aaronisham95 said:
thats what at&t was saying as well. but i am sure there has got to be a way. people end up with phones that have bad imei's all the time.. i understand this is a slightly situation because the phone was assumingly never purchased from the store.. but not really. either way the point is to get it to where atts systems cannot detect that i am using this phone... so i assume there has to be a solution.
maybe im wrong in believing people can get past bad imei's. thank you tho.. hopefully your wrong i hate iphones so i traded a 6s for this
thanks again.
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easiest solution go to Walmart buy an xt2 ($69)
sell the one you have to a cricket customer
If you really can't afford the $69 you could return the bad phone to Walmart for a refund (it's actually their fault the IMEI is not registered)
it's not the most honest thing to do, but it would work.

Wow your right. The people at at&t were talking toe like i stole it from walmart or something. They had my phone line completely
suspended

aaronisham95 said:
Wow your right. The people at at&t were talking toe like i stole it from walmart or something. They had my phone line completely
suspended
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I had the same problem a year or so ago with the H1611, I got it online and it was never correctly rang out.

Yeah. I disabled everything att related and removed all the permissions and its been two whole days. Im pretty sure if they could read the imei my service wouldve already been suspended again. Ill remove this now.