Related
I talked to a rep today on the phone and told him I was using a custom firmware and wanted my Data back.
He said sign this waiver, saying you cannot hold Rogers responsible for not being able to dial 911, and you can use your custom firmware.
Thank me later. Unless this is old news...
https://your.rogers.com/web_auth/HT...ts-_-Consumer_Wireless_Eng-_-Form-_-HTCwaiver
After signing you will have data back in 24hours.
midnightmach said:
I talked to a rep today on the phone and told him I was using a custom firmware and wanted my Data back.
He said sign this waiver, saying you cannot hold Rogers responsible for not being able to dial 911, and you can use your custom firmware.
Thank me later. Unless this is old news...
https://your.rogers.com/web_auth/HT...ts-_-Consumer_Wireless_Eng-_-Form-_-HTCwaiver
After signing you will have data back in 24hours.
Click to expand...
Click to collapse
it is old news , but i've tried for 2 days now and it will constantly tell me to enter a valid serial number ..I am using the IMEI from the box and under battery still no success
daeshawn said:
it is old news , but i've tried for 2 days now and it will constantly tell me to enter a valid serial number ..I am using the IMEI from the box and under battery still no success
Click to expand...
Click to collapse
Ah ok, yea it's not taking my IMEI either... i called rogers and they are working on it... hopefully they get back to me quickly.
Is this a downgrade? So you can use custom ROMs? Or is it just data enabler for rogers customers? This won't help anyone stuck on sense?
I signed this on Friday and since have had my data cut twice!
The 2G Force trick works for getting it back every time so far, so I haven't bothered to call them on it yet. If they start redirecting my calls again they will hear from me for sure.
I talked to rogers live support because my imei number wasnt being accepted and he ended up putting it through... i think... I haven't installed a rom that wouldnt be blacklisted yet but yeah try that
The waiver form is mostly broken. The IMEI database it is verifying against seems to be missing many IMEIs for handsets purchased directly from Rogers, let alone from other carriers.
If you jump up and down and get to a tier 2 guy, he can manually get your IMEI added to the database so you can put the waiver through. The front line guys cannot add your IMEI, though they can send off a request for it to be added.
If you complain enthusiastically enough, they can re-enable your data services on the spot.
Apparently they cannot fill out the waiver for for you if you IMEI is not being recognised, though the tier 1 techs will lie and claim they are doing this.
This is based on my personal experience, of calls on Saturday, Sunday, a call back from a tier 2 on Monday and then a long and unpleasant call with retentions this afternoon. Magically the retentions supervisor could get me through to a tech that had override capabilities within minutes, once we got past the lies and bull**** stage.
In theory, once you get your waiver in, they should stop screwing around with your data services, redirecting voice calls, and hassling calls and text messages. I will see how it goes....
Well, thanks for the heads up with this waiver. Of course my IMEI # wasn't valid, so I called Rogers Directly, asking for Tech Support.
The point of my call was to get them to update my account, saying I accept this waiver. I think we all know it is hit and miss when speaking with Reps. I was speaking to a guy, he asked my Build Version, and firmware. I didn't tell him the Build Version (MarsDroid SPL7 1.8), because I knew it would not be acceptable. I told him my f/w was 1.6, which he said would be acceptable.
At this point, he said that I would NOT lose my data again, and Rogers would stop scanning my phone. I made sure to ask the question, so whatever I do to my phone at this point on doesn't matter, my data will not be cut off? He said yes.
I am only repeating what I was told, I think you can probably tell by my wording that I am not convinced this will be the case. Eitherway, I feel more confident to flash back to my old radio, which is all i want, because the kernel is much more developed, and makes for much more stable and faster ROMs.
Also, should let you know, so far I haven't had my data cutoff, I switched to CursorSense ROM before the Rogers scanning started, and have stayed on the New Radio up until now.
I signed the waiver on Friday, and got my service back Sunday morning.
No issues with IMEI...
I then called on Monday to get my free HTC Magic that I've been b1tching about for the last month (calling once a week)..
things are looking ok for now.. I have a Dream running Open Eclair (2.1), and now a stock unrootable Magic (1.5).. gonna keep the Magic legit thou..
I hope the best for all of you out there...
I lost my data six days ago now and I've called Tech Support 4 times since to help get it back. The waiver won't accept my IMEI and I've been escalated twice. Spoke with tier 2 support 3 times and a Manager. Apparently there is a system wide problem with allowing some IMEIs to be entered for the waiver to work. I'm getting so frustrated now, I don't know what else to do but wait. I've asked for network refreshes each time, and I've been running Cursorsense with the new radio.
Any ideas?
QtOn said:
I lost my data six days ago now and I've called Tech Support 4 times since to help get it back. The waiver won't accept my IMEI and I've been escalated twice. Spoke with tier 2 support 3 times and a Manager. Apparently there is a system wide problem with allowing some IMEIs to be entered for the waiver to work. I'm getting so frustrated now, I don't know what else to do but wait. I've asked for network refreshes each time, and I've been running Cursorsense with the new radio.
Any ideas?
Click to expand...
Click to collapse
i lost data yesterday when running a customized 2.1 rom; flashed cursorsense, asked for data reset, and it comes back.
totally not expecting to be haunted with this after so long since the update.
stgeorge88 said:
i lost data yesterday when running a customized 2.1 rom; flashed cursorsense, asked for data reset, and it comes back.
totally not expecting to be haunted with this after so long since the update.
Click to expand...
Click to collapse
I've been asking for refreshes as well, but I can't find anyone who's willing to do it.
I've even told them that I want to use my old phone until they fix the IMEI problem, but they said they can't allow me to use data on any phone until I do the waiver because I might go back to use the Magic.
QtOn said:
... because I might go back to use the Magic.
Click to expand...
Click to collapse
LMAO @ rogers...
I am royally pissed about this because Rogers quietly released this after they started redirecting calls. I would have gladly signed this waiver if I knew about it, but instead was forced to update to their retarded ROM and now I'm stuck with all the pre-installed BS apps and without root access. They should at the very least give people the option to revert back to the old ROM via another "update". I was forced into this update because I couldn't afford to spend (scratch that, WASTE) time dealing with redirected calls.
In lighter news, HTC tweeted about their knowledge of specifically the issue with Rogers and promised something about 2.1 soon.
After reading all this I don't feel so bad about all my data issues. After refusing to flash the rom on the phone with rogers, they offered to send me a free magic+ with the new rom pre-installed. I signed the waiver also. So now I have my old magic with a custom rom, and a new one in a box with the rogers official update that I plan to sit on at least until HTC's 2.1 comes out.
On top of that I *****ed them out so hard after my 4th or 5th data loss/refresh experience that they offered me a few free months and reduced the cost of my data plan.
All of that and I was still pissed I didn't take their offer to upgrade to an iphone at a cost, I was too mad and just kept saying "I'm not paying anything to fix this crap" lol. Doh!
It's been 9 days now without data, and each time I talk to someone, I keep getting the same answer "We are aware of your situation and your call has been escalated and it will be fixed soon, try again tomorrow."
I want my data back and have been willing to do the waiver (it won't accept my imei). Have been running cursorsense with the new radio since all this has began.
I've spoken to Tier 2 support, managers and customer care. Who's left to talk to?
QtOn said:
It's been 9 days now without data, and each time I talk to someone, I keep getting the same answer "We are aware of your situation and your call has been escalated and it will be fixed soon, try again tomorrow."
I want my data back and have been willing to do the waiver (it won't accept my imei). Have been running cursorsense with the new radio since all this has began.
I've spoken to Tier 2 support, managers and customer care. Who's left to talk to?
Click to expand...
Click to collapse
telus, bell....? Honestly don't take that kind of ****, threaten to leave if they keep f'n you around, and follow through if they don't sort it out. There's no reason to pay for nothing. They give you a free month? So what, you're using them for their service, no service.. whats it matter if its free or not?
frankinmerth said:
After reading all this I don't feel so bad about all my data issues. After refusing to flash the rom on the phone with rogers, they offered to send me a free magic+ with the new rom pre-installed. I signed the waiver also. So now I have my old magic with a custom rom, and a new one in a box with the rogers official update that I plan to sit on at least until HTC's 2.1 comes out.
On top of that I *****ed them out so hard after my 4th or 5th data loss/refresh experience that they offered me a few free months and reduced the cost of my data plan.
All of that and I was still pissed I didn't take their offer to upgrade to an iphone at a cost, I was too mad and just kept saying "I'm not paying anything to fix this crap" lol. Doh!
Click to expand...
Click to collapse
dude, you are now officially my role model.
frankinmerth said:
telus, bell....? Honestly don't take that kind of ****, threaten to leave if they keep f'n you around, and follow through if they don't sort it out. There's no reason to pay for nothing. They give you a free month? So what, you're using them for their service, no service.. whats it matter if its free or not?
Click to expand...
Click to collapse
I was reading this & I remembered a situation I had with Bell regarding my internet contract. I've tried that threaten to leave.. and was expecting to get away with some kind of deal..
then was totally shocked when the csr said, 'sure, so you will owe us the remainder of your term...plus a early cancellation fee'
in the end, it costs more to leave then to just stick around.
stillriza said:
I was reading this & I remembered a situation I had with Bell regarding my internet contract. I've tried that threaten to leave.. and was expecting to get away with some kind of deal..
then was totally shocked when the csr said, 'sure, so you will owe us the remainder of your term...plus a early cancellation fee'
in the end, it costs more to leave then to just stick around.
Click to expand...
Click to collapse
The same happened to me the other day, they told me it would cost me over 600 to cancel the account for all 3 of my phones.
Still calling everyday and still waiting.
Seems that every person using the beta from the give-away is using it because they bought it on eBay or Craigslist. Has every one of those people sold theirs? or is there no users that received their Streak from the Give-Away posting or reading here? If they are I missed the posts.
When given the Streak, did Dell say "Just toss it in the trash in a few months when it stops working." It seems so strange that Dell would give away a phone that would just quit in a month or two and become useless. I would be angry if I was using the phone, filling out the surveys for Dell each week, reporting problems, being their lab mouse and then just one day the phone would stop working ..
shEEEsh said:
Seems that every person using the beta from the give-away is using it because they bought it on eBay or Craigslist. Has every one of those people sold theirs? or is there no users that received their Streak from the Give-Away posting or reading here? If they are I missed the posts.
When given the Streak, did Dell say "Just toss it in the trash in a few months when it stops working." It seems so strange that Dell would give away a phone that would just quit in a month or two and become useless. I would be angry if I was using the phone, filling out the surveys for Dell each week, reporting problems, being their lab mouse and then just one day the phone would stop working ..
Click to expand...
Click to collapse
When did they stop working....I am on TMo, and I have had mine for 2 months. I use it everyday and still am now. I am also on 2.1 now. I do not think I am going to toss it in the trash anytime soon.
Thanks,
Marty
TMobile still works but AT&T doesn't. I am getting a Beta for just that reason. I was just wondering what the original owners were told about what would happen when the trial ended. All the winners were given AT&T cards to use during the trial.
I'm on a beta and mine has been working for 2 weeks now. It stopped and I had to call ATT and it worked again and that was 2 weeks ago.
Sent from my Dell Streak using XDA App
My Touch Screen Dosnt Calibrate
I have A Beta & My touchscreen wont calibrate - any ideas?
Hold volume up and down while powering on. Choose calibrate and follow on screen commands. There is a manual way holding the camera button while powering on is manual way. Good luck.
Sent from my Dell Streak using XDA App
kevinwatson5 said:
Hold volume up and down while powering on. Choose calibrate and follow on screen commands. There is a manual way holding the camera button while powering on is manual way. Good luck.
Sent from my Dell Streak using XDA App
Click to expand...
Click to collapse
~it shows FAILED when do through both!
I am an original Beta receipiant, and NO they did not say it would be a strictly WiFi brick, instead they said we could keep it but it would not be 'officially supported' on any carrier.
I am trying to get mine to work on ATT but have yet to find a way of getting it done rather than going into a store and raising hell till someone unblocks the IMEI# in the system.
I have the beta phone too. Now it's looking like t-mobile is blocking 3G connections. What a horrible way to treat early adopters. Dell sucks.
I have one, and have been making calls and using data perfectly. No IMEI issues here.
Funk2641 said:
I have one, and have been making calls and using data perfectly. No IMEI issues here.
Click to expand...
Click to collapse
ok so, then what are you doing differantly?
i tried doing the upgrade to 2.1 and the 45sec. after turning it on with my sim it i got the dreaded text message. then i quickly swapped my sim back into my tilt2
well i talked to Att this morning (att buisness customer support, since i have a buisness account) and the girl on the phone just entered the IMEI# in the system and it seems to be working im at 1.5 hrs right now since phone call.
Anybody with beta streaks noticing any hardware defects? I bought one off CL (The long arm of ATT doesn't reach Japan), and mine is really sensitive to overheating. Playing SNESoid for an hour or so brings the temp to 36-37 degrees C (96-98 F), and if I am in a warm environment, I can get maybe 30 minutes of web browsing before it overheats and restarts.
This was much worse when I flashed it to 2.1, where even in a highly air conditioned room, the thing would overheat and restart from less than 20 minutes of heavy activity.
joeclark said:
well i talked to Att this morning (att buisness customer support, since i have a buisness account) and the girl on the phone just entered the IMEI# in the system and it seems to be working im at 1.5 hrs right now since phone call.
Click to expand...
Click to collapse
I had my account suspended for the 2nd time today. I am also on a business plan with AT&T.
I spoke with the rep and she told me I'd have to switch to an approved device. I told her "that is not going to happen", as I have a perfectly legitimate, FCC approved unlocked device that they claim I can use on their "open" network.
She unsuspended my account and told me that my phone service would continue to get suspended next time the suspensions roll around (seems to be happening weekly now). I told her I'd call back every single time that happened. She had nothing else she could do for me.
I'm heading over to TMobile to get my # ported out of my ATT business account later today. 2.5G of uninterrupted service @ TMo is better than 3G of spotty ATT service that gets suspended every week, imo.
Up until today, I had held on to a sliver of hope that ATT would lift the block once the streak was officially released. No more. ATT has screwed us, and since there are only 1000 of us, they really won't care and will NOT change their policy unless we can get some egg on their face (press/blogosphere?) If I were a press person, I'd probably attack the "AT&T goes back on open network policy" rather than taking the "AT&T screws dell beta testers" angle.
Thanks for the tip on the FCC complaint (jmm). I filed both 2000A and 2000B - deceptive advertising and promotion practices (at&t claims an open network with no policing of unlocked devices, that you can use whatever you want), and also for interruption of service.
I highly suggest everyone do the same here: http://esupport.fcc.gov/complaints.htm Takes about 3 minutes.
Anyone know if any other unlocked phone has had similar blockings by AT&T? The more friends we can rally against AT&T, the better. I'll be a T-Mobile customer in about 1 more hour, but I would still love to see AT&T burn for this.
I'll update this thread if the FCC responds.
So, here's my story:
I got the text of death earlier today. I called 2 customer service reps, and the had no idea what the Streak even was.
So, I decided to go to a ATT store, you know, since one is less than five minutes away. I walked in and showed my "Streak". (Sorry I couldn't resist). Anywhoo, the rep was amazed, since he'd never seen one, much less used one. He even took pictures of it with his...Evo.
I showed him the text of death, and he made some calls to another rep, who then asked me some questions. I told him that it was a Streak, and he asked for the IMEI. I told him the IMEI, and he made some adjustments, and suddenly my SIM card dies.
They get another SIM card, activate it, and here I am with a unlocked, no-restrictions-beta Streak with 2.1.
Feels good
joeclark said:
well i talked to Att this morning (att buisness customer support, since i have a buisness account) and the girl on the phone just entered the IMEI# in the system and it seems to be working im at 1.5 hrs right now since phone call.
Click to expand...
Click to collapse
Two days strong still going, of course t probably won work in the morning now
Sent from my Dell Streak using XDA App
kertong said:
Thanks for the tip on the FCC complaint (jmm). I filed both 2000A and 2000B - deceptive advertising and promotion practices (at&t claims an open network with no policing of unlocked devices, that you can use whatever you want), and also for interruption of service.
I highly suggest everyone do the same here: http://esupport.fcc.gov/complaints.htm Takes about 3 minutes.
Anyone know if any other unlocked phone has had similar blockings by AT&T? The more friends we can rally against AT&T, the better. I'll be a T-Mobile customer in about 1 more hour, but I would still love to see AT&T burn for this.
I'll update this thread if the FCC responds.
Click to expand...
Click to collapse
Dell said:
Please note that the [beta] recipients signed a document agreeing to the following terms.
· Dell Streak Beta Units are not to be resold during the trial period
· After the trial period, these units are no longer active on the AT&T network, but can be used in a Wi-Fi environment
Click to expand...
Click to collapse
No case to answer for AT&T or Dell.
I have a bea streak and i did not "sign" anything an i have an email that does not say it i a wifi brick. It jst states that, basically, there is no support for it hrough dell or att, so i you f it up dont go crying to anyone yheybare not going to listen.
And i agree the whinning attitude will not gat you very far, no matter what you are dealing with in life
Sent from my Dell Streak using XDA App
kertong said:
I highly suggest everyone do the same here: http://esupport.fcc.gov/complaints.htm Takes about 3 minutes.
Click to expand...
Click to collapse
I have just filled it out and submitted the claim.
I have been using my Texas Beta Streak for the past 2 weeks now with no service interruption. I have received the text message 3 times thus far.
(Rotohammer no need to reply as i already know how you are getting yours to work)
How are you able to get both voice and Edge, are you guys using you regular phone SIM (voice/android data) or are you using the Webconnect and just added the voice service?
I do not want to flash the Euro version and find out that it does not work with my Vibrant (voice/android data) SIM, plus i am not really confident on flashing the TAB and the fact that there is no stock rom to flash back to. I am very comfortable doing it on my Vibrant though, i think the TAB is more involved as you need more files and just a .pit and .tar.
Please honest answers and no smart remarks, i am getting very frustrated with the TAB. I like it and i am currently using it via wifi, i just want to know if i can use my current SIM. Don't fell like spending more more money if i don't have to. I am at the verge of returning the TAB and i am looking for assurances that it is worth keeping and not to give up ( i know the TAB came out a week ago ).
Thank you and hope to read your honest and helpful advise.
Know exactly how you feel. I'm very close to the 14 days here and returning it, kinda saying 'put it to one side if the telcos decide to get sane all of a sudden and I'll take it right back'
I'm able to get voice AND edge. I took the SIM from my nexus one with data/voice and dropped it in, thats when it started working. Using the SIM that came with it, as I mentioned in that thread just gave me an error code. It was the SIM's plan + euro rom that got it working.
How are you not being directed to tmo site like everyone else
Jyveafk said:
Know exactly how you feel. I'm very close to the 14 days here and returning it, kinda saying 'put it to one side if the telcos decide to get sane all of a sudden and I'll take it right back'
I'm able to get voice AND edge. I took the SIM from my nexus one with data/voice and dropped it in, thats when it started working. Using the SIM that came with it, as I mentioned in that thread just gave me an error code. It was the SIM's plan + euro rom that got it working.
Click to expand...
Click to collapse
so just that i understand, u are using the nexus 1 voice/android data and runing the Euro rom on the tab and it works? well appart from the 3g. if that is the case why would you return it, that gives me some hope but i am hessitant on flashing the tab since there is no stock rom available as of yet if something goes wrong....
Yes, I've got a Nexus one with voice and data. I took that sim and dropped it into the Tab.
I'm getting weirdness on browsing atm though, and going to the TMobile website to check settings on my desktop, with the SIM back in the Nexus One, the image for my phone is showing the Tab, and I've not changed anything. Looks like they're detecting the hardware being used and updating online.
Jyveafk said:
Yes, I've got a Nexus one with voice and data. I took that sim and dropped it into the Tab.
I'm getting weirdness on browsing atm though, and going to the TMobile website to check settings on my desktop, with the SIM back in the Nexus One, the image for my phone is showing the Tab, and I've not changed anything. Looks like they're detecting the hardware being used and updating online.
Click to expand...
Click to collapse
what did you do so you dont get directed to tmo site ive seen many ppl here stating there getting only tmo site
maxtcee said:
what did you do so you dont get directed to tmo site ive seen many ppl here stating there getting only tmo site
Click to expand...
Click to collapse
I believe that you need to flash the Euro rom then you can use your current sim.
Sent from my SGH-T959 using XDA App
I am part of the group being merged from Alltel to AT&T; I selected the Liberty/Aria for my next phone (coming from a rooted/flashed HTC Touch for many years).
AT&T will be sending the phone out this month, and then will activate the line next month as part of the merger.
Looking to root and flash CyanogenMod7 on the Aria, but curious if this is something I can do upon receiving the phone, or if I should/would need to wait until the phone is activated for service.
AT&T states they will send a text on our Alltel phones that will state "start using your new AT&T phone now," so not sure if it's really activation; maybe just a phone home?
I don't want to root/flash and then have the phone not become active in April.
I'm fine waiting... just looking for anyone else that may have been in this situation and has some insight.
How interesting I was in this situation a couple months back when Unicel merged with AT&T. There isn't really anything you can do that will really be that beneficial to starting the rooting and flashing process before you get the phone. Maybe install the drivers? And as far as the activation I received my Aria fairly promptly so I had it for like 3 weeks until activation. I'm pretty sure I got a text message the day before activation informing me to carry both phones on me. I had an unlocked T-Mobile SidekickLX and I was carrying both it and my Aria on me. Unfortunately it seems the Unicel service was cut before the AT&T service started for me. It took me about two hours without having access to a phone and when the Aria did activate after setup I received all the missed calls and text message notifications from that time where I had no service. Either way it both the wait for the phone and the wait for it to be activated were all worth it.
I LOVE MY ARIA!
Hope I helped.
vicmora5:
Thanks for your informative post; I hope it all goes smoothly.
Truth be told I just want to play when that Aria arrives; but I can wait if it's a no-no.
Looking for a "yes, I've been there and done that! Rooted and flashed my device before the line was active; go for it!"
If I don't get that kind of response; I better wait
Ohhhh!!!
Sorry I completely forgot about that aspect of it. I didn't even open the Aria until I was about to have it activated. I'm actually not sure about what happens if you root and flash pre-activation /=
Sorry I guess im not much help, but I hope you find an answer and get everything working fine
Hi there,
I received my Aria aboout two weeks ago and it is not set to be activated intil early-mid April.
I have loaded it up with apps via Wifi...it does everything I need it to do short of being able to make/receive a call. I did remove the SIM first.
I am wondering if I can root this device and upgrade the OS before it's active, and what will happen if I do these things then reinstall the SIM that came in it.
I rooted and flashed my aria already, i don't see why it would matter at all. I wanted to play some games on it (like nfs:shift and angry birds) and surf the web via my portable hotspot (clear wireless). I've had 0 issues, but i'm not set to be active with att until april. I assume if something screws up, I'll just have to flash back to stock, set it up, then reflash back later. worse comes to worse I'll flash to stock and return it, lol
Once you put sim card in aria from at&t you want have any problems ..
Sent from my Liberty using Tapatalk
terces said:
vicmora5:
Thanks for your informative post; I hope it all goes smoothly.
Truth be told I just want to play when that Aria arrives; but I can wait if it's a no-no.
Looking for a "yes, I've been there and done that! Rooted and flashed my device before the line was active; go for it!"
If I don't get that kind of response; I better wait
Click to expand...
Click to collapse
Yes you can root and install a custom rom prior to activation. Plus its the sim card, not the phone that needs the actual activation.
Sent from my cm7 Aria using XDA App
CallMeAria said:
Yes you can root and install a custom rom or games or whatever prior to activation. Plus its the sim card, not the phone that needs the actual activation.
Sent from my cm7 Aria using XDA App
Click to expand...
Click to collapse
Sent from my cm7 Aria using XDA App
Thanks for all the replies, they sure were helpful.
I'll plan on rooting/flashing pre-activation then; that way I can have the phone all ready to go when it goes live.
Coming from the non-SIM world, I sometimes forget that everything is tied to that SIM card and not in the phone itself.
I purchased this phone through Craigslist. The guy stated it was unlocked so I thought great! Let's seal the deal. I popped my T-Mobile SIM in and like magic, it worked like a charm. Next day, invalid sim. I called Sprint, they said the phone is unlocked but no help. I called TMobile, they said it's not us it's Sprint. Popped the sim into my unlocked Pixel XL, boom! It worked. Popped it back into my Essential Phone and invalid sim, network locked. What gives? I call the guy back, straight to voicemail. I text him, it's been 10hrs nothing. Is it something going on with these phones that scammers are burning people with them?
LOVE ME PLEASE said:
I purchased this phone through Craigslist. The guy stated it was unlocked so I thought great! Let's seal the deal. I popped my T-Mobile SIM in and like magic, it worked like a charm. Next day, invalid sim. I called Sprint, they said the phone is unlocked but no help. I called TMobile, they said it's not us it's Sprint. Popped the sim into my unlocked Pixel XL, boom! It worked. Popped it back into my Essential Phone and invalid sim, network locked. What gives? I call the guy back, straight to voicemail. I text him, it's been 10hrs nothing. Is it something going on with these phones that scammers are burning people with them?
Click to expand...
Click to collapse
same thing happened to me until i updated the software. worked fine after that.
Did you get the latest update today? Because that's the build that I I'm having invalid sim on.
ceelos218 said:
same thing happened to me until i updated the software. worked fine after that.
Click to expand...
Click to collapse
Sent from my Pixel XL using Tapatalk
LOVE ME PLEASE said:
Did you get the latest update today? Because that's the build that I I'm having invalid sim on.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
ohh ok i see what your saying... when i first got my phone i was on Nougat and my sim wasnt recognized so i updated it to the Aug build and then i was able to use my Verizon sim again. right now i just updated to the Sep build and i cant use it any longer. im also wondering if theres a fix.
ceelos218 said:
ohh ok i see what your saying... when i first got my phone i was on Nougat and my sim wasnt recognized so i updated it to the Aug build and then i was able to use my Verizon sim again. right now i just updated to the Sep build and i cant use it any longer. im also wondering if theres a fix.
Click to expand...
Click to collapse
Wow! So, it's not just me? Sad to here that my friend. I contacted Essential Phone via Twitter hours ago. Still no word.
LOVE ME PLEASE said:
Wow! So, it's not just me? Sad to here that my friend. I contacted Essential Phone via Twitter hours ago. Still no word.
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Yeah and I don't have time to mess around with it. Now I'm stuck without data
ceelos218 said:
Yeah and I don't have time to mess around with it. Now I'm stuck without data
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Same here! Are you able to make calls?
LOVE ME PLEASE said:
Same here! Are you able to make calls?
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I just tried it with a Sprint SIM card and it works perfectly fine.
Good to know. I just checked Twitter and now there are many of people complaining about this very issue.
ceelos218 said:
I just tried it with a Sprint SIM card and it works perfectly fine.
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Sent from my Pixel XL using Tapatalk
LOVE ME PLEASE said:
I purchased this phone through Craigslist. The guy stated it was unlocked so I thought great! Let's seal the deal. I popped my T-Mobile SIM in and like magic, it worked like a charm. Next day, invalid sim. I called Sprint, they said the phone is unlocked but no help. I called TMobile, they said it's not us it's Sprint. Popped the sim into my unlocked Pixel XL, boom! It worked. Popped it back into my Essential Phone and invalid sim, network locked. What gives? I call the guy back, straight to voicemail. I text him, it's been 10hrs nothing. Is it something going on with these phones that scammers are burning people with them?
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I was on the same situation last week but mines network locked while I flashing firmwares to get T-Mobile wifi calling working the Sprint Essential Variant. I tried everything including flashing the Nougat builds and then Oreo builds and all kinds of combinations but no luck. I was lucky because the guy I bought it from was honest seller and called Sprint and Essential himself negate Sprint kept saying it was unlocked. He ended up giving me his old SIM card since he had called his service. I inserted into my phone and let it sit for an hour while connected to WiFi. I restarted my phone I was able to go to mobile settings and changed to Global and it's been unlocked since last Thursday.
If you go to the Sprint website and dig around you'll see the only way for Sprint to unlock an Android phone is to have a Sprint Sim in the phone. Maybe you can get a Sprint Sim card just so it can connect to the servers and get it unlocked.
Good Luck
https://forum.xda-developers.com/es...print-version-unlocked-t-mobile-wifi-t3830989
mexicandroid said:
I was on the same situation last week but mines network locked while I flashing firmwares to get T-Mobile wifi calling working the Sprint Essential Variant. I tried everything including flashing the Nougat builds and then Oreo builds and all kinds of combinations but no luck. I was lucky because the guy I bought it from was honest seller and called Sprint and Essential himself negate Sprint kept saying it was unlocked. He ended up giving me his old SIM card since he had called his service. I inserted into my phone and let it sit for an hour while connected to WiFi. I restarted my phone I was able to go to mobile settings and changed to Global and it's been unlocked since last Thursday.
If you go to the Sprint website and dig around you'll see the only way for Sprint to unlock an Android phone is to have a Sprint Sim in the phone. Maybe you can get a Sprint Sim card just so it can connect to the servers and get it unlocked.
Good Luck
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Thank you for your testimony. Wow! This is madness for an unlocked device. It almost seems as though Sprint is in on the scam themselves??? But thank you so much for your help friend. I'll check back in to let you guys know what happens??? I'm contacting Essential as we speak via support email... we'll see?
mexicandroid said:
I was on the same situation last week but mines network locked while I flashing firmwares to get T-Mobile wifi calling working the Sprint Essential Variant. I tried everything including flashing the Nougat builds and then Oreo builds and all kinds of combinations but no luck. I was lucky because the guy I bought it from was honest seller and called Sprint and Essential himself negate Sprint kept saying it was unlocked. He ended up giving me his old SIM card since he had called his service. I inserted into my phone and let it sit for an hour while connected to WiFi. I restarted my phone I was able to go to mobile settings and changed to Global and it's been unlocked since last Thursday.
If you go to the Sprint website and dig around you'll see the only way for Sprint to unlock an Android phone is to have a Sprint Sim in the phone. Maybe you can get a Sprint Sim card just so it can connect to the servers and get it unlocked.
Good Luck
https://forum.xda-developers.com/es...print-version-unlocked-t-mobile-wifi-t3830989
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Was the sim he gave you to insert into your Essential, activated?
I have the same problem but im not in America, I'm in Australia and have no contact to a Sprint SIM Card....I've tried fastboot and flashing but still nothing. Any help would be great right now
LOVE ME PLEASE said:
Was the sim he gave you to insert into your Essential, activated?
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It had his old number programmed into it but it didn't hey any service. Sprint's setup is different than T-Mobile because of the CDMA technology they use. It's not like T-Mobile that you just pop the Sim into another phone.
I honestly don't know if you can use any Sprint SIM card but you will definitely need one from my experience. The good news for you seems to be that it is most likely paid off if Sprint says it's unlocked.
---------- Post added at 11:44 AM ---------- Previous post was at 11:37 AM ----------
rainer217 said:
I have the same problem but im not in America, I'm in Australia and have no contact to a Sprint SIM Card....I've tried fastboot and flashing but still nothing. Any help would be great right now
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After the first time it Sim locked the phone I was able to unlock it ONCE by fishing different builds but I was trying to get TMobile WiFi calling working so I kept flashing thinking it was going to stay unlocked after but sure enough it locked again and I after that I could not get it unlocked. I tried flashing so many firmwares and then updates through OTA download through the app and side loading. See if maybe you can order one online from Sprint or maybe on eBay.
mexicandroid said:
See if maybe you can order one online from Sprint or maybe on eBay.
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I originally got it from eBay and just emailed the guy, hopefully he knows what to do. I was told by my carrier (Optus Australia) that they could do some shifty stuff with the OS to trick it to enable it then once an update happens it changes it back to locked. However don't think that is the case due to it being a wide spread case according to the people on twitter.
rainer217 said:
I originally got it from eBay and just emailed the guy, hopefully he knows what to do. I was told by my carrier (Optus Australia) that they could do some shifty stuff with the OS to trick it to enable it then once an update happens it changes it back to locked. However don't think that is the case due to it being a wide spread case according to the people on twitter.
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From my experience the issue is with Sprint, Essential can't really do anything about it because of the Variant
mexicandroid said:
From my experience the issue is with Sprint, Essential can't really do anything about it because of the Variant
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Great point. But I was thinking more along the side of Essential Phone, contacting Sprint, letting them know that it's a wide spread issue.
LOVE ME PLEASE said:
Great point. But I was thinking more along the side of Essential Phone, contacting Sprint, letting them know that it's a wide spread issue.
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Sprint knows by know, if you read around the web it's been going on for months. Seems the just expect you to have a Sprint Sim laying around to unlock it lol. After my unmoving experience I don't think I would ever get Sprint service lol
rainer217 said:
I originally got it from eBay and just emailed the guy, hopefully he knows what to do. I was told by my carrier (Optus Australia) that they could do some shifty stuff with the OS to trick it to enable it then once an update happens it changes it back to locked. However don't think that is the case due to it being a wide spread case according to the people on twitter.
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Gotcha!
Do you have a feeling that Sprint will fix this issue since it's widespread? I'm starting to think that Sprint was in on it. Or am I just an upset customer??? It's not happening to Sprint customers on there network, just people who are not on their network but have a Sprint variant. I have a strong feeling that Sprint locked us out of a unlocked phone intentionally. You?
mexicandroid said:
Sprint knows by know, if you read around the web it's been going on for months. Seems the just expect you to have a Sprint Sim laying around to unlock it lol. After my unmoving experience I don't think I would ever get Sprint service lol
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I agree. This is crazy, months??? Still no software fix??? I'm starting to believe it's a network fix only. They need to officially make an open statement regarding the situation, on how to resolve the matter. I think it's time to beat down Sprints Twitter page for a resolution.