S4 i9500 random shutdowns anybody? - Galaxy S 4 Q&A, Help & Troubleshooting

Is anybody else getting their S4 i9500 to shut down at random?
Two main things that happened to my device:
1. Dropped from 4-5 feet onto concrete :crying:
2. Rooted and installed WanamLite ROM v1.1
Now I would sometimes pick up my phone and find it has been switched off when I don't remember ever switching it off. Battery wasn't anywhere near out in each case.

I'll take this to mean this has only ever happened to me? It'sonly happened two or three times in a week but still worrying...

Joe0Bloggs said:
I'll take this to mean this has only ever happened to me? It'sonly happened two or three times in a week but still worrying...
Click to expand...
Click to collapse
No its not just you. I never dropped my device or anything. Even on stock rom ME1. I had device shutdowns twice in two weeks.
One more thing about the shutdown bissue is that when the device is turned on again, its battery gets a big jump of 10 to 15 percent less. You will be able to see it through the battery percentage graph in settings.
Sent from my GT-I9500 using xda premium

plasmastate said:
No its not just you. I never dropped my device or anything. Even on stock rom ME1. I had device shutdowns twice in two weeks.
One more thing about the shutdown bissue is that when the device is turned on again, its battery gets a big jump of 10 to 15 percent less. You will be able to see it through the battery percentage graph in settings.
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
I bought the phone for my wife 10 days ago. It has randomly shutdown 3 times since. Once in camera, twice in browser. Updated to ME1 yesterday and it shut down once after. I am going to try wiping and see. Let's keep this thread going!

Deliximus said:
I bought the phone for my wife 10 days ago. It has randomly shutdown 3 times since. Once in camera, twice in browser. Updated to ME1 yesterday and it shut down once after. I am going to try wiping and see. Let's keep this thread going!
Click to expand...
Click to collapse
Besides the overheating and camera making my phone to restart..... i do not have this kind of issue. Hopefully the latest update gets rid of it.

To everyone suffering from this issue:
Guys, update your firmware to either MEA or the newer ones. I had this exact issue before the update but have no such issues now. The update will fix the issue 100%.
Have fun with your S4s
Sent from my GT-I9500 using xda premium
---------- Post added at 03:38 PM ---------- Previous post was at 03:36 PM ----------
Deliximus said:
I bought the phone for my wife 10 days ago. It has randomly shutdown 3 times since. Once in camera, twice in browser. Updated to ME1 yesterday and it shut down once after. I am going to try wiping and see. Let's keep this thread going!
Click to expand...
Click to collapse
Just update to latest firmware MEA or newer via OTA, Kies or ODIN. This issue has been totally fixed along with other issues like camera restarts and crashes.
Sent from my GT-I9500 using xda premium

Related

Non-stop rebooting

Hi, this is my first post here. I bought a samsung galaxy s 2 two days ago. In the first day, it was fully charged and in airplane mode. I left it on at home for a day and after I came home, the battery was flat. And in the second day, it happened again. I didn't know why.
I found out it rebooted again and again by itself. What I saw on the screen were lots of error messages.
Why was it like that? This phone was using stock version KE7.
Sent from my Milestone using XDA App
Who cares it´s under warranty and maybe you can even just return it to the shop

Nexus 4 Shuts Down Randomly and Battery Problem

Help people, I have the nexus 4 for over 3 weeks and great but a few days ago when it was nearly full battery (around 80% or so) suddenly shutted down and I couldn't turn it back on until after 1 min or so plugging in. I did not care about it the first time ... But today, after having it charging about 2 or 3 hours I disconnected the cable to use the phone and the battery dropped from 90%+ to 8%, so I connected the cable and put it back to 100%, used it for 1 hour and it suddenly dropped back to 2% from 80% and then shutted down instantly.
Here are some screens.
Help please, and yes I have used the search function, but didn't find the solution on other posts.
tacwold said:
Help people, I have the nexus 4 for over 3 weeks and great but a few days ago when it was nearly full battery (around 80% or so) suddenly shutted down and I couldn't turn it back on until after 1 min or so plugging in. I did not care about it the first time ... But today, after having it charging about 2 or 3 hours I disconnected the cable to use the phone and the battery dropped from 90%+ to 8%, so I connected the cable and put it back to 100%, used it for 1 hour and it suddenly dropped back to 2% from 80% and then shutted down instantly.
Here are some screens.
Help please, and yes I have used the search function, but didn't find the solution on other posts.
Click to expand...
Click to collapse
What apps have you installed lately, maybe there is a rogue one. Install BetterBatteryStats for app behaviour and Cpu Spy for deep sleep issues.
Are you rooted? Custom rom or kernel? Undervolted or overclocked?
gee2012 said:
What apps have you installed lately, maybe there is a rogue one. Install BetterBatteryStats for app behaviour and Cpu Spy for deep sleep issues.
Are you rooted? Custom rom or kernel? Undervolted or overclocked?
Click to expand...
Click to collapse
I'm not rooted, all at stock. I didn't touch the voltages, I didn't do anything. I installed some games (vector, pudding thd, order and chaos) evernote, mega manager, pulwifi.
I'll install betterbatterystats and cpuspy, thank you.
Edit: look what happened to the battery now...
Also I attached a pic of the cpuspy, I can't install betterbatterystats because it costs 2 dollars
tacwold said:
I'm not rooted, all at stock. I didn't touch the voltages, I didn't do anything. I installed some games (vector, pudding thd, order and chaos) evernote, mega manager, pulwifi.
I'll install betterbatterystats and cpuspy, thank you.
Edit: look what happened to the battery now...
Also I attached a pic of the cpuspy, I can't install betterbatterystats because it costs 2 dollars
Click to expand...
Click to collapse
I think there is a free version of BBS on XDA , here http://forum.xda-developers.com/attachment.php?attachmentid=1240843&d=1344068311. Consider buying it on Play in the future if it benefits you.
Battery levels can be inconsistent at times, especialy after deep sleep.
gee2012 said:
I think there is a free version of BBS on XDA , here http://forum.xda-developers.com/attachment.php?attachmentid=1240843&d=1344068311. Consider buying it on Play in the future if it benefits you.
Battery levels can be inconsistent at times, especialy after deep sleep.
Click to expand...
Click to collapse
Here it is, and thanks for the replies.
Look in Partial Wakelocks for the biggest consumers.
gee2012 said:
Look in Partial Wakelocks.
Click to expand...
Click to collapse
I looked but I don't know what does that mean, sorry I'm a little noob. Is there anything wrong with it? I though that was just the sound cause I had it at max while I played after that happened.
Edit: I ordered it by count and the RILJ thing is the one at the top. (its not the attached pic)
tacwold said:
I looked but I don't know what does that mean, sorry I'm a little noob. Is there anything wrong with it? I though that was just the sound cause I had it at max while I played after that happened.
Click to expand...
Click to collapse
I see nothing abnormal on usage, just use the phone and see if this behaviour continues. If it does better do a factory reset or reflash the latest factory image.
gee2012 said:
I see nothing abnormal on usage, just use the phone and see if this behaviour continues. If it does better do a factory reset or reflash the latest factory image.
Click to expand...
Click to collapse
Okay I'll uninstall the latest apps I installed and will use the phone normally, if this happens again I'll do a factory reset and if the problem continues I'll call google. Thank you :good:
I wish I could be more help but I had the exact same issue. I could not figure out what was wrong with it but I had previously broken the screen and sent my N4 back to LG for repair. Since it was still under limited warrenty from that repair I sent it back to them again. They said they replaced the charger connector. I got it back and it seems to work fine now.
My issue started after I updated to 4.2.2 I believe. I don't know the root of it but my advice would be to do what you said and call Google or LG.
stones1313 said:
I wish I could be more help but I had the exact same issue. I could not figure out what was wrong with it but I had previously broken the screen and sent my N4 back to LG for repair. Since it was still under limited warrenty from that repair I sent it back to them again. They said they replaced the charger connector. I got it back and it seems to work fine now.
My issue started after I updated to 4.2.2 I believe. I don't know the root of it but my advice would be to do what you said and call Google or LG.
Click to expand...
Click to collapse
Thank you anyway
Similar issue here - I've been using the same apps since I first installed them after N4 purchase (meaning no new apps/games installed in the last few days and no settings changed). Took a nap for a couple of hours and woke up to see N4 completely dead - 0% batt. Charging it now and looking at partial wakelocks etc, havn't seen anything out of the ordinary. Hopefully it doesn't occur again but in the meantime still looking for a reason why this would suddenly happen.
Are you guys using the stock chargers? And charging through mains?
Rizy7 said:
Are you guys using the stock chargers? And charging through mains?
Click to expand...
Click to collapse
Yeah, am on stock JB 4.2.2, unlocked and rooted though, no other change like new roms flashed or anything. I use the stock charger and charge through mains.
I think there have been a few threads with this issue and nexus4s even prior to 4.2.2 and supposedly it was hardware. I called support while talking it through she had heard a few similar cases and it seems to be a hardware/software design issue. My wonder is how can I enforce 'never deep sleep' because my kernel doesn't seem obey.
I woke up this morning with the indicator light on but phone dead requiring reset (charged though - if not overly so). Just now it died again while sitting on my desk at 80% charge and deep sleeping again.
---------- Post added at 06:24 PM ---------- Previous post was at 06:13 PM ----------
Guiding.God said:
Yeah, am on stock JB 4.2.2, unlocked and rooted though, no other change like new roms flashed or anything. I use the stock charger and charge through mains.
Click to expand...
Click to collapse
I've read in a few places today the stock charger has been causing a lot of the charging issues and plan to switch to my old g2's charger tonight
Just RMA'd my nexus for powering off for no reason - would do it a few times a week (and extremely buzzing earpiece - which I was living with), never had a problem putting it back on though or had issues by battery levels being eratic) did quite a bit of testing over the space of a few weeks and found it continued to do it after wiping/fomatting everything and on Stock 4.2.2 non rooted and locked BL. As far as I am concerned if its still doing it with the stock out of the box set up its a hardware fault.
Mine has powered off unexpectedly twice in 30 days. Should I get it rmad?
Sent from my Nexus 4 using xda premium
gamepr said:
Mine has powered off unexpectedly twice in 30 days. Should I get it rmad?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Dunno about that its up to you mine was doing it 2-3 times per week. I would wipe everything including userdata, reflash stock rom and monitor before going through the rigmorole of the RMA to make sure its deffo a hardware fault. Biggest problem with the RMA is the fact they put a hold on your credit/debit card for the price of the phone. So basically if you don't have the funds available you are shafted (I think you would have to send off to LG in that case).
I got the same problem ..just that my n4 back cracked while was charging :-\
maybe you should try to flash other kernel and rom if you cant solve this issus. if your N4 is unrooted then just bring it to LG store, you got warranty rite ?

[Q] How to fix strange battery behavior?

Since last week I am experiencing a really strange behavior of my battery.
Sometimes my phone (in a random app) just vibrates, the screen goes black and then it reboots. After the reboot I have lost 40-50% battery life. Sometimes the phones isn't even able to complete the reboot because it spontaneously has too little power left. See attached screenshots.
Has anybody had similar problems? Or knows a solution?
About my setup: The problem seems to be not rom or kernel related. It occurs no matter what rom or kernel setting I am using. Currently I am running coool boy's 4.3 GE witch KT's kernel (no OC or UV).
Is it possible that the battery is physically damaged? I have NO IDEA...
Experiencing the same problem. I've flashed back to stock and still experiencing this. Phone randomly turning off, not starting, sudden battery drops. Driving me crazy.
Sent from my GT-I9505 using Tapatalk 2
This looks pretty strange 0.o
Consider buying a new recovery
HITTTTTTT THANNNKKKKSSS
galaxy star duos ****rooted*** xda offical app ) )
I've seen the same sort of graph on my old i9000. You're not gonna like this, but it got worse over time, and eventually my battery wouldn't last more than 5 mins. I thought buying a new battery would help, but it didn't. When I sent it in to Samsung they said they would have to replace the entire motherboard...
I think it's got something to do with the motherboard not being able to correctly sense the battery voltage/whatever/%. The phone reboots automatically because it thinks the battery is flat (even though it isn't).
If you're under warranty I suggest sending it in soon... Hopefully it's not the same as what I had heh.
nwsk said:
I've seen the same sort of graph on my old i9000. You're not gonna like this, but it got worse over time, and eventually my battery wouldn't last more than 5 mins. I thought buying a new battery would help, but it didn't. When I sent it in to Samsung they said they would have to replace the entire motherboard...
I think it's got something to do with the motherboard not being able to correctly sense the battery voltage/whatever/%. The phone reboots automatically because it thinks the battery is flat (even though it isn't).
If you're under warranty I suggest sending it in soon... Hopefully it's not the same as what I had heh.
Click to expand...
Click to collapse
Well *#!$
I'll observate it for the next few days and see if it's getting worse...
If your phone is rebooting as opposed to just powering off, then I suspect it is hardware related (motherboard) as already mentioned.
I do hope I'm wrong though.
Maybe try using it for extended periods while plugged into a charger and see what happens. If it doesn't reboot then it may just be the battery.
Right as OP I'm suffering the same exact problem or there abouts. I've flashed back to stock rom, fully charged to 100% drained to 0% back to 100% yet still phone keeps shutting off randomly and the only way it works properly is with the charger plugged in. It's escalated quite badly with now after a few mins of YouTube turning itself off and not rebooting. I've requested a repair by o2 who I'm in contract with and see what will happen. I've heard crap stories about their repairs before taking it to Samsung.
I9500 owner. Had this exact same problem when using older firmware. After updating to the latest one, never had this issue again. Its been two months now, even more.
Try this. Flash the latest available firmware for you phone, not talking about OTA but the downloadable one from any region (whichever is latest for i9505). I guess it may have something to do with the kernel too.
Edit: wait a minute, why is your battery level going up when it isn't even charging in the second screenshot. Middle of the battery timeline. That's weird. I guess you should send the phone back
Sent from my GT-I9500 using xda premium
Its a hardware issue(motherboard).I hope your under warranty.Best of luck .
i have something strange like that also on my device ..
http://forum.xda-developers.com/showthread.php?t=2409284
Thank you guys :good:
In the last few days the problem occurred more often. But now it is just shutting down (no reboot after vibrate) and after plugging it to the charger and restarting it sometimes I haven't lost any battery. Strange!
I fear there is nothing else to do than turning it in (warranty)
E_Cartman said:
Thank you guys :good:
In the last few days the problem occurred more often. But now it is just shutting down (no reboot after vibrate) and after plugging it to the charger and restarting it sometimes I haven't lost any battery. Strange!
I fear there is nothing else to do than turning it in (warranty)
Click to expand...
Click to collapse
Same problem here. It started three days ago and today I'm barely able to use it... I'm still on warraty and I even have insurance, but it's a major inconvenience anyway.
Mines gone in for repair back to my carrier still no movement despite them having it for 2 days now really should have sent it back to Samsung directly. Will keep you guys posted.
Sent from my Nexus 4 using Tapatalk 2
Will send it in tomorrow. Lady on the hotline told me apparently the motherboard is defect and I'll get a new S4. Exchange, no repair. I'm fine with that...
Sent from my GT-I9100 using Tapatalk 4
That's good to hear, just inconvenience but at least you won't have to pay for it (or have the defect materialize a year later or something)
E_Cartman said:
Since last week I am experiencing a really strange behavior of my battery.
Sometimes my phone (in a random app) just vibrates, the screen goes black and then it reboots. After the reboot I have lost 40-50% battery life. Sometimes the phones isn't even able to complete the reboot because it spontaneously has too little power left. See attached screenshots.
Has anybody had similar problems? Or knows a solution?
About my setup: The problem seems to be not rom or kernel related. It occurs no matter what rom or kernel setting I am using. Currently I am running coool boy's 4.3 GE witch KT's kernel (no OC or UV).
Is it possible that the battery is physically damaged? I have NO IDEA...
Click to expand...
Click to collapse
nikzDHD said:
Experiencing the same problem. I've flashed back to stock and still experiencing this. Phone randomly turning off, not starting, sudden battery drops. Driving me crazy.
Sent from my GT-I9505 using Tapatalk 2
Click to expand...
Click to collapse
nikzDHD said:
Right as OP I'm suffering the same exact problem or there abouts. I've flashed back to stock rom, fully charged to 100% drained to 0% back to 100% yet still phone keeps shutting off randomly and the only way it works properly is with the charger plugged in. It's escalated quite badly with now after a few mins of YouTube turning itself off and not rebooting. I've requested a repair by o2 who I'm in contract with and see what will happen. I've heard crap stories about their repairs before taking it to Samsung.
Click to expand...
Click to collapse
im4eversmart said:
Its a hardware issue(motherboard).I hope your under warranty.Best of luck .
Click to expand...
Click to collapse
Hey
I am new here.
but i was looking for information becuase my s4 9505i has the same problem
shuts of almost everytime i open apps too quickly or stream youtube or some other high usage apps etc.
battery drops up to 50 percent then back 40 percent then to 0 percent, the fact it that the phone never seems to know where the battery is.
by the way my phone is not rooted and i have done the factory reset a few times.
samsung... hmmm.. they seem to be real hard to talk to on the phone, i have had to call them 4 times already about the s4 i ahve had since june, and they just play me off like i am some kind of idiot etc. and deny that there is possibly any reason for random shutdowns, phone freezing, and now this battery/motherboard issue.
next bit is kinda stupid, the phone has a few internal scratches on it from when i ahve stupidly had the phone next to keys and all that. im sure they are going to try and void my warranty and say i have mistreated the phone...
had many phones before, maybe close to 50 and never, never, never have had to ring up a company to try and complain etc.....
any ideas.
I am in Australia,
I am thinking of trying the CONSUMER AFFAIRS kind of threats, but i have to word it the right way...

[Q] Nexus 4 sudden signal loss, battery drain and shutdown!

Hi all,
First post so go easy :angel:
I've had my N4 for about 18 months. Ever since 4.4.3 (now on 4.4.4 and nothings changed) I think I have been having some probelms.....I also dropped my phone around the time of the update so can't rule out a hardware problem, anyway....
On full charge the phone is, after a random amount of use perhaps around half battery, it drops signal completely....then it start goiing crazy, opening apps clicking on things (sometimes locks up) then shuts it's self off.
Once I turn it back on it says the battery is almost out.....even though before the crash it was at 50%???? (Please see imnage below for "cliff edge" on battery screen shot!)
I have tried safe mode, I have done a factory reset and removed all and any apps except facebook. Other symptoms include forgeting wifi and other account logins!
Also worth noteing I dropped it and smashed the screen, I then had it repaired and voided the warrenty (?) because I needed it same day for work.....dont know if thats connected was working fine for a while after this happened.
I have seen various posts of this forum and other about this kind of thing but no exact answers.....any help would be great 7 months until free new phone
Sudden drop is extreme right....
Re flash factory images for a full wipe, if it doesn't work after that then its probably hardware (sadly), maybe you could get a moto g? I've heard there really good and cheap.
Sent from my Nexus 4 using XDA Free mobile app
Sounds like something went wrong during the repair or drop and that this is a hardware issue. As suggested, try flashing full stock, but I am pretty sure this is a hardware problem, unfortunately.
Sent from my Nexus 4 using XDA Free mobile app
Thanks guys .....Ive been doing as much reading as pos.
Some people are saying reather than the drop its maybe just a failed battery? thoughts?
It could definitely be a possibility. If you are up to it, you could purchase a new battery and try to replace it, there is just the risk of damaging something further.
Sent from my Nexus 4 using XDA Free mobile app
Same things happen to me. I thouhgt the battery is comming to end and orderd new one but I have read that people have some similar problems after updating from 4.4.2
On nexus 5 people also have problem with to fast battery drain. I have similar problems. I lose network, afterwards battery drop from 20-40% -> 0%
Sent from mobile
Just happened again...
http://img842.imageshack.us/img842/4405/tlam4.jpg
Sent from mobile
Not that I'm any expert but I think that your battery might be damaged
I have ordered new one. I shall see.
Sent from mobile
Please do update on how you get on Rajnus.
Nice to know Im not alone anyway :good:
ArcNexus said:
Please do update on how you get on Rajnus.
Nice to know Im not alone anyway :good:
Click to expand...
Click to collapse
Ofcourse...
Sent from mobile
Same thing is happening to my wifes NEXUS 4. Hers is a little over a year old now. It was dropped and I replaced the screen a few months ago, but ever since the new updates, her phone has been going CRAZY!
The phone randomly loses signal, battery drains quickly and apps open close (ghost touches) and then it shuts down.
I've cleared the cache, reset to factory defaults and even run in safe mode and nothing. The phone is useless now, she maybe gets 2 hours of normal use out of it before it goes completely nuts again.
One of us should roll back to 4.2.2. and report the result
Rajnus said:
One of us should roll back to 4.2.2. and report the result
Click to expand...
Click to collapse
Facing similar issues. Have posted it here. http://forum.xda-developers.com/nexus-4/help/fast-battery-discharge-t2799931/post53790262?nocache=1
Any solutions?
I am waiting for a new battery. Try rollback to 4.2.2.
ITs same on my phone after an 4.4.3 update teh N4 gone rogue before the update it was working just fine I just did factory reset got back to 4.2.1 android and its doing the same
Just to keep you up to speed...I suspect it may be the battery....or perhaps power management issue/conflict??
Trick is if I keep my battery charge above 60-65% it's fine......get below that and the trouble start.....weird. hvaing said that seems to drain faster than normal also. My hope are pinned on battery solution once Rajnus trys it.
Although not looking foward to taking phone apart to replace it
Today after the first symptom I rebooted phone and after reboot my battery was at 14%. It looks like to me that we have constant drain but system some how is not registering it properly. I will restart after every 10%
Edit: 85% ->reboot -> 57%
Sent from mobile
I'm glad to see I'm not the only one suffering from this issues as well. I replaced my screen and digitizer about 3 months ago and never had issues. Last week I updated from 4.4.2 to 4.4.3 (and 4.4.4 shortly after) and started having the same issues where there would be ghost touches on the screen once I got to around 70% battery, loss of radio/signal, and when I would restart the phone, I would lose majority of the battery charge. I tried flashing stock back on the phone and the problem still is present.
slbp180 said:
I'm glad to see I'm not the only one suffering from this issues as well. I replaced my screen and digitizer about 3 months ago and never had issues. Last week I updated from 4.4.2 to 4.4.3 (and 4.4.4 shortly after) and started having the same issues where there would be ghost touches on the screen once I got to around 70% battery, loss of radio/signal, and when I would restart the phone, I would lose majority of the battery charge. I tried flashing stock back on the phone and the problem still is present.
Click to expand...
Click to collapse
Just to repeat that is exactly what is happening to me word for word.

Very bad news. Note 4 dying... Freezes, Restarts, Vibrates

My beloved Note 4 is I think dying. I have read several threads, tried all techniques that have been used, including cleanup, cache clean, factory reset, wake lock etc. After restarting it may hold good for sometime but then screen freezes becomes black, exact two vibrations and the phone restarts.
It was an unrooted, very well maintained. I had changed the battery 4-6 weeks back to an Anker Note 4 battery as my stock battery was not holding charge below 15%. Nothing else changed. Perhaps running some magazine apps from mobi, but otherwise just took very good care of this.
I am so disappointed that words fail me to have lost this epic best device ever created.
If you guys can think off any thing I can do to revive my beloved Note 4, please let me know. Please.
Thanks
Sent from my SM-G955W using Tapatalk
Sounds like the battery to me.
Sent from this galaxy
Frustrating
Strange thing as of this week, mine is doing the same thing - struggling to get it started, and tried everything including the reinstalling the rom - got a brand new battery and nothing is working....I did do an update just before all this started.
i really think its the battery too.... i've had the same problem a while back.
Verstuurd vanaf mijn SM-N910F met Tapatalk
Nope swapping with stock battery still same freezes. Here's the weird part now. Three days running without freezing. I also watched a 45 min YouTube video at 720p. Nothing yet. I wonder is it because of the sheer power of the device and the way we put it on a an overdrive (running almost PC like tasks) has stressed the hardware out and which is now beginning to fail. I am still going to log the sequence of events when this happens. Now replying this via my note 4.
Sent from my SM-N910W8 using Tapatalk
Also is running the best application made for Android (dns66) safe? A VPN vs rooted adaway is very different. Hope no anomalies with this.
Sent from my SM-N910W8 using Tapatalk
I should write a book titled "how to jinx it". Phone back to freezing mode. Will start it tomorrow morning. Activity that I was doing is browsing the Amazon app and loading some item photos and the black frozen screen of death.
Sent from my SM-G955W using Tapatalk
1 day after reading this topic.. my Note started to do excactly the same.. has the new battery worked for you?
Verstuurd vanaf mijn SM-N910F met Tapatalk
Nope freezes with both batteries
Sent from my SM-G955W using Tapatalk
Hashiba Hoo Haa said:
Nope freezes with both batteries
Sent from my SM-G955W using Tapatalk
Click to expand...
Click to collapse
ive just had an update.. and this fixes the problem...
Verstuurd vanaf mijn SM-N910F met Tapatalk
Can you post details of the update? What location? I don't think users in Canada are expecting any further updates.
Sent from my Nexus 7 using Tapatalk
I was having screen freezes without loss of power, would still work with S pen, rooted and installed other roms, tried a 1000 different things and nothing worked. Started having this issues after an official update. Bought a anker battery which solved some battery problems but the rest of the issues remained. 1 month ago phone started going black screen and turning off. Couldnt power it on, had to remove battery to start it again. 2 weeks ago installed nemesys rom and now working all like a charm. Hope im not jinxing it now.
Have exynos 910C
Eva, can you please keep checking and posting your results here. Fingers crossed too.
Also a brief step by step guide to install nemesys rom would greatly help.
I also thought if Nougat could fix the issue?
Sent from my SM-G955W using Tapatalk
Will be calling Samsung support today based on suggestions on the other freeze thread. If 300 euros (that would be brand new phone in Canada), I am going to take this forward to the press.
Sent from my SM-G955W using Tapatalk
It is a well known issue. Please read similar post in this forum (note 4 freeze and restart).
Solved only by installing app called wakelock, that drains a bit.
Samsung doesn't pronunce about that, but they know, oh, if they know. But the cure is expensive, and they want to avoid massive recall.
So, this is.
Greetings.
Oh, and someone better than me should investigate why wakelock works. Perhaps, it may help thousands users, around the world.
You have a problem with your EMMC chip!
Just over 2 years old note 4 G model. There are days mine restarts up to 10 times. In a "good" day only 2-3 times. Only gets worse in the last half year. Need a solution.
Problems like these are either hardware or software. Try a clean wipe and then reflash latest stock rom for your device via Odin. Do not install too many other apps, and do not install xposed or root, etc. Keep it basic. If problems go away, then the issue is related to a troublesome app or something that was corrupted on your previous rom installation. If problems persist, then it is likely hardware (which, given the age of the device today, may not be cost effective to fix). Hope this helps.
Mine became almost useless...freezing screen, unresponsive buttons, reboots escalated from 3-4x a day to 9-10x a day, getting stuck on either the Samsung or Sprint boot screen. Push came to shove and I completely formatted and installed the phone back to stock. I can't recall which ODIN flashable version of 6.01 I found, but it worked fine for about half a day...until the phone pushed an OTA update on me. It was like a brand new phone again, but like clockwork I was right back to 3-4 reboots a day... at least it was only that.
So far I'm on day 2 of flashing "Baseband version N910PVPS4DPK1 via ODIN, installed TWRP and then installing a custom Zerolemon mod baked into the stock kernel by @lucasaddon. Give me a full week of heavy usage (I go through an IBESTWIN 10,000mah battery at least every day via streaming while I'm at work, so I've got two of these batteries) and with his permission, I'll share it here.
Hashiba Hoo Haa said:
My beloved Note 4 is I think dying. I have read several threads, tried all techniques that have been used, including cleanup, cache clean, factory reset, wake lock etc. After restarting it may hold good for sometime but then screen freezes becomes black, exact two vibrations and the phone restarts.
It was an unrooted, very well maintained. I had changed the battery 4-6 weeks back to an Anker Note 4 battery as my stock battery was not holding charge below 15%. Nothing else changed. Perhaps running some magazine apps from mobi, but otherwise just took very good care of this.
I am so disappointed that words fail me to have lost this epic best device ever created.
If you guys can think off any thing I can do to revive my beloved Note 4, please let me know. Please.
Thanks
Sent from my SM-G955W using Tapatalk
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See this thread: https://forum.xda-developers.com/note-4/help/note-4-freezing-restarting-t3348821
The best approach so far (if you live in the US) is to send it to the Samsung repair facility in Plano, TX. It will cost anywhere from about $50 to $150 to get it fixed, but they will repair it to like new condition. I did that several months ago and mine still works flawlessly.
Good luck!!!

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