Galaxy S 4 Won't Charge - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

I've been having this issue for over a week now. I plug the phone into the factory wall charger when the phone is below 10%. I go to sleep and wake up the next morning and the phone is at 3% and didn't charge at all over night. I take the phone to work with me and plug it into my office computer via USB and it charges throughout the day.
I've tried different wall outlets and wall chargers. The phone will not charge if it's turned on when the battery is below 10% from the wall charger. Is anyone else having similar chargning issues?
I found more info here:
http://forums.androidcentral.com/samsung-galaxy-s4/275276-galaxy-s4-wont-charge.html

Probably a bad battery, although I would exchange the while unit out. That is definitely not normal
I can go from 5% to 100% in under 2 hours while charging
Sent from my SPH-L720 using Tapatalk 2

Related

Average charge time?

How long is it taking you guys to charge your N7? At first I had the sleep of death and once it finally turned on after a slight charge, it stays at charging 0% for quite some time now. But before that, it always seemed to slow charge.
Sent from my SGH-T989 using xda premium
No idea. I plug it in when I go to bed and it's good to go the next day...lasts me the whole day. I also don't know how many licks it takes to get to the Tootsie Roll center of a Tootsie Pop.
At I/O they said the tablet takes about 3 hours to charge from 0-100% but it may be faster. Whenever I get the 15% alert I throw it on the charger for about an hour and it's past 50%
charge times will vary depending on the charger as well, best charge time will occur from the wall charger that came with it, USB trickle charge will take a month of sundays :laugh:
that is of course unless you have a magical USB controller that outputs 2A from each port (highly unlikely)
I wonder if its something wrong with my battery. Been on charger for more than three hours and nowhere near 100%. It was at maybe 48%. Drainage seems reasonable..its just the charge seems rather long to reach full charge. This is all from using the stock charger too...
Sent from my Nexus 7 using xda premium
Typically 3 to 4 hours for me using OEM charger
Via my HTC Rezound
Between 2-3 hours on charger, around 7-9 hours on usb.
My battery app says 3 hours and 40 minutes on average. That includes charge times when I am using it at the same time so I guess about 3 hours.
Sent from my Nexus 7 using xda app-developers app
I don't know what happened, but with me, when I first got it it was 3 hours on the dot to a full charge. Then one day it said it needed to be plugged in to charge getting below 14%. Then I plugged it in and got the sleep of death, and plugged it in the wall and the battery icon came up, then I turned it on. Now it's been charging for about 6 hours and its only 85% :crying:
Mines generally around 40% at the end of the day, it takes less than 2 hours to get to fully charged.
Mine takes about 3.5 hours but I noticed my 10 foot micro USB cable doesn't charge fast at all. Takes about 12 hours on my 10 foot cable
Yeah I'm with the rest, mine's in the 2.5 - 3.5 range. But as stated, which charger you use makes a huge difference. Charging off the computer (USB to PC) is waaaay slow. Using the OEM wall-charger is what should give you 2.5 - 3.5.
3-4 hours for me depending on what percent I wait till, usually 5-15% battery, haven't tried with anything other than the OEM charger though.
From about 10% ie when the warning to charge came up, to 100%, took mine about 2-3 hours only last night using the supplied charger. Much longer on USB, haven't timed that.
Should I get mine exchanged ? I'm still within the 14 day policy of Mac mall. Its been an hour and its only 14%. Usually it takes 3-4+ to charge fully.
Sent from my Galaxy Nexus using xda premium
Deekayy said:
Should I get mine exchanged ? I'm still within the 14 day policy of Mac mall. Its been an hour and its only 14%. Usually it takes 3-4+ to charge fully.
Sent from my Galaxy Nexus using xda premium
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Make sure you're using the supplied charger. I believe the ones for smartphones charge at a different rate? I made the same mistake when I first got my Nexus 7 by charging it with my SGSII charger. It was VERY slow. Then I switched back to the supplied charger and everything was normal.
Usually takes me just 2 hours, and it is full. I usually start charging at around 15%. Using OEM Charger too. :good:
I used my Gnote charger but left it overnight (about 5hrs). I'd say that normally it takes around 3 hours. The battery life is awesome I have to say.
Hookless said:
Make sure you're using the supplied charger. I believe the ones for smartphones charge at a different rate? I made the same mistake when I first got my Nexus 7 by charging it with my SGSII charger. It was VERY slow. Then I switched back to the supplied charger and everything was normal.
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Yeah that's exactly what I did.
Sent from my SAMSUNG-SGH-T989 using xda premium
I found this while searching for an answer, my Nexus has been taking 12-15 hours to charge fully, using the factory charger. I also tried my powered USB hub (using a charging port, rated at 1.5 amp), and my Galaxy Nexus charger, same thing. Called Google today and they said it's the device, and I need to return it. Luckily I bought it locally, so I can just exchange it at the store.

How long does it take your Nexus to fully charge?

Just wondering, how long does it take you guys to fully charge (From anything below 20% to 100%) your nexus 7? Because I've seen a few posts about battery related problems, and personally I think mine chargers slower than it should.
Also, when I use a wire to extend the charger, it's as if it wont charge, for it to fully charge i'd have to leave it on for hours without use, Since they're aren't any plugs where I'd usually sit to use it, I need to move somewhere else cause the wire is quite small.
For example, I've had it on charge since 2PM today, when I plugged it in it was at 14% battery, now (4:20 PM) it's at 63%. This has been without use, just sitting there charging. Plugged in via the charger and wire that come with it, to an extension with 3 other plugs in it.
I received my N7 with about 40% charge and it seemed like it took a really long time on that first full charge. It has been better since. I have heard if you are not using the original cable for the N7, it will dramatically increase the time it takes to charge and it won't show the charging icon. The supplied cable is USB 3 and your other cables are most likely USB 2. You might want to buy a 6 foot or 2 meter USB 3 cable for convenience. Also, use the original 2 amp charger it came with.
Groid said:
I received my N7 with about 40% charge and it seemed like it took a really long time on that first full charge. It has been better since. I have heard if you are not using the original cable for the N7, it will dramatically increase the time it takes to charge and it won't show the charging icon. The supplied cable is USB 3 and your other cables are most likely USB 2. You might want to buy a 6 foot or 2 meter USB 3 cable for convenience. Also, use the original 2 amp charger it came with.
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Well, that explains why the extender doesn't work, but I haven't been using that to charge it since I noticed it slowed it down allot. I've only been using the stuff it comes with ever since I noticed that. Still VERY slow though, it's only just reached 96% since starting charging it at 2am. so it's taken 5 hours to get from 14% to 96%, pretty sure this isn't right.
I've collected some data on N7 charging and cables issues here.
http://forum.xda-developers.com/showpost.php?p=29983624
My completely drained N7 (<1%) takes approximately 3 hours and 49 minutes to completely charge it (N7 powered off during charging).
janedoesmith said:
I've collected some data on N7 charging and cables issues here.
http://forum.xda-developers.com/showpost.php?p=29983624
My completely drained N7 (<1%) takes approximately 3 hours and 49 minutes to completely charge it (N7 powered off during charging).
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Which charger do you use?
And good to know it isn't a problem with my nexus I suppose.
Dazzuh said:
Which charger do you use?
And good to know it isn't a problem with my nexus I suppose.
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OEM charger and OEM cable.

Are you using other chargers

I'm just curious if everyone is using the Turbo charger every day or are you using a slower charger at night to charge your phone. I don't think I would want the turbo charger on my phone every night. I'm planning on using my G2 charger with it on the night stand.
I just slow charge mine overnight. Have only used the OEM charger when I needed to quick charge during the day. In the car I have just added a turbo charger but have not needed to use it yet.
I use my turbo charger every night at about 8pm and pull it off at 100%. That gets me through 24hrs. The phone knows how much power to pull in so if I left it on overnight, I wouldn't lose sleep over it.
I just slow charge mine overnight as well with any one of the abundant HTC/Samsung/LG chargers I have around the house (or my PC).. I plug it in when I go to bed, unplug it when I wake up or before I leave for work.
If I'm going somewhere after work or just want to refill it when I get home, I'll use the Turbo charger. I went from 67% to 100% in about 20 minutes last night before I went to the movies. Usually a 20 minute charge would have taken me from 67% to maybe 75% on a normal charger.
quick charge at work when needed. Slow charge overnight.

Charging Stops Overnight

Like a lot of people I charge my phone over night, but with the 6p I wake up in the morning (after a good 8hrs) and its sat on 96-98%. Even though it still says charging.
It's no big deal but when I unplug and plug back in it charges to 100% relatively quickly.
Anyone else see this? I'm using an older charger (from my nexus 4) so may try the proper one tonight.
Sent from my Nexus 6P using XDA Free mobile app
Isn't this normal behaviour? Most phones stop topping up the battery even when connected on the charger to avoid wearing off the battery.
I used to have my HTC m7 connected overnight to the charger and even though it showed 100℅ in the morning, as soon as I disconnected it from the main the indictor would drop rapidly to ~95℅ which indicated the above behaviour.
Sent from my Nexus 6P using Tapatalk
I've not seen it before. My galaxy s6 always came off charge at 100% as did my nexus4 and the 5x I owned briefly.
If this is normal and happens to other 6p owners I'm happy with that
Sent from my Nexus 6P using XDA Free mobile app
Mine is doing this as well. It seems to charge to 100%, stop charging, and not run off power at all. Since I use sleep tracking, in my case, I usually wake up to about a 90% charge. This is the first phone I have seen do this -- they usually charge to 100% and keep running off the charger. I haven't tried the stock 3A charger yet, as there really is no need for a quick charge overnight.
pahardie said:
I've not seen it before. My galaxy s6 always came off charge at 100% as did my nexus4 and the 5x I owned briefly.
If this is normal and happens to other 6p owners I'm happy with that
Sent from my Nexus 6P using XDA Free mobile app
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How in the world are you using an old charger on a Type-C Connection? (or are you using a converter?... if so, that may be the reason)
Just using a USB A to USB C cable into the power brick from my old phone.
Pretty straightforward really.
I'll try with the proper charger at some point. It's not a big deal.
Mine hasn't done that. Got it Thursday and it's had a full charge each morning. Using the supplied charger
normal behavior. it does that to protect the battery.
Every phone I've ever had charges to 100% and stays running off the charger to stay at 100%. Last night (my first night with the phone) I plugged it in with 31% and woke up with it at 81%. It clearly charged....and then stopped charging only to run off the battery while still plugged in. Not normal for any other device I've owned. I would prefer it to stay at 100% until I'm ready to unplug it. Maybe using the supplied charger will do this. I used a USB A to C cable plugged into USB wall port. I have replaced several outlets in my house to ones with built in 2.1A USB chargers.
318sugarhill said:
Every phone I've ever had charges to 100% and stays running off the charger to stay at 100%. Last night (my first night with the phone) I plugged it in with 31% and woke up with it at 81%. It clearly charged....and then stopped charging only to run off the battery while still plugged in. Not normal for any other device I've owned. I would prefer it to stay at 100% until I'm ready to unplug it. Maybe using the supplied charger will do this. I used a USB A to C cable plugged into USB wall port. I have replaced several outlets in my house to ones with built in 2.1A USB chargers.
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I'm not understanding why anyone would not use the supplied charger and cable.
bobby janow said:
I'm not understanding why anyone would not use the supplied charger and cable.
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Why should it matter? wattage is wattage. Does the phone charge differently with the stock charger? Do you always carry it in your back pocket? Do you ever use a car charger?
318sugarhill said:
Why should it matter? wattage is wattage. Does the phone charge differently with the stock charger? Do you always carry it in your back pocket? Do you ever use a car charger?
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Carry the phone in my back pocket? No, I don't but what does that have to do with the price of tea in China? I do not use a car charger either. As for wattage, I believe that the type C 3.1 chargers output at 100W and possibly 200W whereas the one you are using might deliver 18W. There might also be damage due to wiring with some of the 2.0 - 3.1 adapters but I'm still researching that.
So why wouldn't you use the type C charger? Besides, you can't plug it in backwards or upside down. And once you get a computer that supports type C the data transfer rates will be astonishing from what I've read.
bobby janow said:
Carry the phone in my back pocket? No, I don't but what does that have to do with the price of tea in China? I do not use a car charger either. As for wattage, I believe that the type C 3.1 chargers output at 100W and possibly 200W whereas the one you are using might deliver 18W. There might also be damage due to wiring with some of the 2.0 - 3.1 adapters but I'm still researching that.
So why wouldn't you use the type C charger? Besides, you can't plug it in backwards or upside down. And once you get a computer that supports type C the data transfer rates will be astonishing from what I've read.
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Do you carry STOCK charger in your back pocket.
Point is, sometimes I need to charge it at work, or elsewhere as I may use it heavily. That's why I would use another charger. Point is, why does it stop charging on the charger and not draw from the charger once it's full. Like I said, mine charged fully then stopped using the charger drawing from the battery. Kind of pointless if I leave it on the charger to be full when I leave in the morning if it's not going to be full.
I'm glad its not just me who finds this a bit odd.
I used the same charger with my nexus 5x, galaxy s6 and nexus 4 and always found the phone at 100% in the morning.
The 6p obviously works differently.
318sugarhill said:
Do you carry STOCK charger in your back pocket.
Point is, sometimes I need to charge it at work, or elsewhere as I may use it heavily. That's why I would use another charger. Point is, why does it stop charging on the charger and not draw from the charger once it's full. Like I said, mine charged fully then stopped using the charger drawing from the battery. Kind of pointless if I leave it on the charger to be full when I leave in the morning if it's not going to be full.
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I see what you mean. For a quick boost charge I can see you carrying a cord in your back pocket. I'm really trying to get a full 14-18 hours with this device no matter my usage. If I can't I really cannot justify this expense. I have 4 phones on my plan, a Samsung 5S, two iPhones 6s, and up until yesterday my N5. All other 3 got a full day plus even watching video and listening to music constantly. So no, I'm not carrying a charger, a cord or buying a car charger.
As for your problem of charging, have you tried the stock charger to see if you can get to 100%. I have already twice with no problem. Last night I wanted to unplug it once charged to see how much it drained overnight but I fell asleep at 93% and unplugged a few hours later. 6 hours off the charger it was still at 99% so I'm assuming it charged to 100 or close to it. Perhaps you can do a full charge overnight and then a spot charge during the day if you need. I'm thinking you might not.
I am also having this problem. I am using the included c to a cable to charge with. The phone stops charging around 95% and doesn't charge ever again until I unplug it and plug it back in.
These are the problems with this:
1. Cases where i do not have the included charger with me.
2. On long trips where my phone is plugged in all the time to prevent it from dying. (Streaming music, navigating, etc)
3. Sleep tracking
I'm using the Anker 5 port charging hub at 2A each port.
once your battery gets fully charged 100% - the charging stops to prevent your battery from overcharging. since your battery is not charging - your battery will drop down. once it gets down to 95% - charging resumes until it gets back to 100%.
in other words - that is normal.
Gekko2 said:
once your battery gets fully charged 100% - the charging stops to prevent your battery from overcharging. since your battery is not charging - your battery will drop down. once it gets down to 95% - charging resumes until it gets back to 100%.
in other words - that is normal.
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Every other phone I have ever had did not do this and instead trickle charged at 100% and ran everything off of the charging port, never had a phone that constantly drops to 95% then back to 100%, that would be a roller coaster during car trips. The problem I'm experiencing is not that situation either; the phone will stop charging and never get charged again, so it could drop to 80% while connected to the charger. It knows it's connected to a charger, but doesn't draw current from it. Doesn't show the charging icon or charging AC, but the lock screen shows the percentage of battery.
I do have possibly some positive observations however. Last night I decided to try it without my USB 3.0 extension cable, and only the measly 1 foot c to a cable Google provided. Without the extension cable my phone charged as it should, went to 100% and stayed there with the charging symbol still on the battery icon. Upon removal of the charger, the battery stats showed only 3 seconds of use, whereas before it would just show everything since last 100% (which was sometimes 50 hours even though i charge my phone every night). I'd have to keep observing this to see if it was indeed the extension cable.
That's interesting wrt the extension cable. I have a extension as well. Will get rid and see what happens. I keep meaning to try stock charger and stock cable but can't be bothered.
It's not normal behaviour or else it'd happen on other phones. I've had nexus 4 iPhone 4s htc one m8 Samsung galaxy s6 iPhone 5s and nexus 5x all using the same charger / extension all have charged to 100% and stayed there.. Except the 6p.
It's not a massive deal, typically it'll loose 1 or 2 percent over night once it's been to 100.
Just an update, it was the extension cable. Phone charges to 100 at stays there until unplugged as is expected behavior. Just don't use USB extension cables to charge devices

Phone Charging W/O fast charger

How long does your phone charge without using the fast charger? I found it quite slow without it. My phone charge from 22% to 93% needs to take 4 1/2 hours. With fast charger it would takes less than 1 1/2 hours to fully charged the phone. Is there something wrong with my phone?
It seems so. Try changing the cable and see. I charge via Nilkin 3.0 fast charger with Smart Smith 3.1 usbc cable and my Mugen 9300mah battery gets fully charged in 1.30 hours
Sent from my LG-H990 using Tapatalk

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