Database Users

[Q] Losing google sync on Wifi

Hello all,
Quick question. Is anyone losing Google Sync / Data when on Wifi ?
Happens at home and work. Never had an issue with my GS3 or One X. On cell service it works fine.
update 11/24
Seems as though its a pretty widespread issue. Also , it is an issue with the connection it self, not just google sync.
I opened up a "google issue" , if you are having the same problems I recommend posting on the thread. It can be found here:
http://code.google.com/p/android/issues/detail?id=40065

aimetti said:
Hello all,
Quick question. Is anyone losing Google Sync / Data when on Wifi ?
Happens at home and work. Never had an issue with my GS3 or One X. On cell service it works fine.
Thanks
Click to expand...
Click to collapse
I have the exact same problem. But it only happens at home. At home we've wep and at work wpa2. Never had an issue with my GS2. On cell service it works fine for me too.
Is android 4.2 incompatible with 128-bit WEP???
This is driving me nuts! Any ideas community??

aimetti said:
Hello all,
Quick question. Is anyone losing Google Sync / Data when on Wifi ?
Happens at home and work. Never had an issue with my GS3 or One X. On cell service it works fine.
Thanks
Click to expand...
Click to collapse
I've noticed this too but seems to only be when the phone is sleeping? I'll turn screen on and bars will be gray and then turn blue. Did you guys turning off wifi optimization in wifi settings? I might try that next. It's some sort of power saving
Sent from my Nexus 7 using Tapatalk 2

hey guys,
I actually put in a google issue that seems to be picking up some steam.
http://code.google.com/p/android/issues/detail?id=40065
I have no clue what causes it at this point. It doesnt happen on all networks. Happens on my work network which is open / unsecured.
Also does it on my inlaws network which is wpa2 encrypted. However my home network which is also wpa2 encrypted is fine.
I recommend posting on the google issue to raise awareness

I added my experience, it seems to me like it's keeping wifi alive but not the Google connection. I have no issues on a Nexus 7 running 4.2 so it's not my router either but could be something specific to Nexus 4 hardware. I might try changing wifi sleep policy to never to see if at least this way HSPA will be connected when screen is off.
Sent from my Nexus 7 using Tapatalk 2

Anybody not having this issue? It's really annoying and for some reason even if I set wifi to stay on when plugged in or never it takes forever to disconnect so I still don't get alerts. Definitely appears to be an issue with 4.2 so i guess we just have to wait and hope it is fixed in next update.
Sent from my Nexus 7 using Tapatalk 2

mobilehavoc said:
Anybody not having this issue? It's really annoying and for some reason even if I set wifi to stay on when plugged in or never it takes forever to disconnect so I still don't get alerts. Definitely appears to be an issue with 4.2 so i guess we just have to wait and hope it is fixed in next update.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
It's happening to me both with my N4 on 4.2 and also with my Transformer Prime, recently updated to 4.1.1. Only on specific networks.

chinly43 said:
It's happening to me both with my N4 on 4.2 and also with my Transformer Prime, recently updated to 4.1.1. Only on specific networks.
Click to expand...
Click to collapse
It actually happens to me on both new Nexus 4 and Nexus 7. Happens on home network (WPA2).

Any chance this could be a Google server issue? My Nexus 7 on 4.2 and GS3 running CM10 4.1.2 doesn't have issue either just my Nexus 4. Not sure what's causing it on my Nexus 4 but it's driving me crazy.
Sent from my Nexus 7 using Tapatalk 2

I'm pretty sure this is a general Wifi issue, and not limited to Google services. I've noticed that when the Wifi goes to sleep, I no longer receive incoming calls in GrooveIP or Sipdroid. I also don't receive email alerts until I turn on the screen, and the wifi re-activates.
EDIT: I ran a simple test. Loaded GrooveIP, called GV # from another phone, GrooveIP rang. Let the phone sit for 10 minutes to fall asleep. Called again. Didn't ring. I then loaded up Advanced Wifi Lock to prevent the phone from going asleep. The first call worked, and so did the one after 10 minutes. So, this definitely seems like an issue that impacts any service depends on a reliable Wifi link - not just Google's Sync services. I ran the same test with Sipdroid, and got identical results.

jasonwc said:
I'm pretty sure this is a general Wifi issue, and not limited to Google services. I've noticed that when the Wifi goes to sleep, I no longer receive incoming calls in GrooveIP or Sipdroid. I also don't receive email alerts until I turn on the screen, and the wifi re-activates.
EDIT: I ran a simple test. Loaded GrooveIP, called GV # from another phone, GrooveIP rang. Let the phone sit for 10 minutes to fall asleep. Called again. Didn't ring. I then loaded up Advanced Wifi Lock to prevent the phone from going asleep. The first call worked, and so did the one after 10 minutes. So, this definitely seems like an issue that impacts any service depends on a reliable Wifi link - not just Google's Sync services. I ran the same test with Sipdroid, and got identical results.
Click to expand...
Click to collapse
That's a bad example because GrooveIP uses GTalk on the backend so you're still using Google Services. What makes this more puzzling is I went to a Brooklyn Nets game last night and they have crazy fast open WiFi at the place while my phone was connected, it appears that all notifications worked even when the screen was off. I was too busy watching the game to pay much attention but I did get emails, etc. while the screen was off and I was on Wifi. The main difference between that WiFi and my home Wifi is the one at the arena had no security at all.
I've been playing around with my router and tweaking settings but nothing is working and I'm pretty sure this is a phone software issue. What I want to find is someone with 4.2 on a Nexus 4 who is NOT having an issue. I'm starting to wonder if this is an app or Google Service sync related issue.
My Nexus 7 running 4.2 does NOT have any issue on the same exact Wifi so I'm wondering if it's some app or setting on my phone that's causing this

For me it definitely seems to occur more on unsecured networks.
Not only is it google sync but the connection in general.

Anybody with this issue brave enough to try a factory reset? If it doesn't get solved soon I'll probably flash CWM recovery, do a nandroid and then do a factory reset to see if that fixes it. At least that way if it doesn't I can restore backup.
Anyone want to try now?

mobilehavoc said:
Anybody with this issue brave enough to try a factory reset? If it doesn't get solved soon I'll probably flash CWM recovery, do a nandroid and then do a factory reset to see if that fixes it. At least that way if it doesn't I can restore backup.
Anyone want to try now?
Click to expand...
Click to collapse
yea i already tried that before , no change

aimetti said:
yea i already tried that before , no change
Click to expand...
Click to collapse
Weird! So you did a factory reset and still nothing? Did you still have the issue before you restored apps? I mean like completely stock with just what comes on the phone. If you still have the issue with that, then we know it's not app related.
I might also try downloading and reflashing the system image...maybe something got screwed up in the 4.2 update??

mobilehavoc said:
Weird! So you did a factory reset and still nothing? Did you still have the issue before you restored apps? I mean like completely stock with just what comes on the phone. If you still have the issue with that, then we know it's not app related.
I might also try downloading and reflashing the system image...maybe something got screwed up in the 4.2 update??
Click to expand...
Click to collapse
Since I flashed Franco boot 5, the problem has stopped (i think). Flashing stock/factory reset didn't help me.

mobilehavoc said:
Weird! So you did a factory reset and still nothing? Did you still have the issue before you restored apps? I mean like completely stock with just what comes on the phone. If you still have the issue with that, then we know it's not app related.
I might also try downloading and reflashing the system image...maybe something got screwed up in the 4.2 update??
Click to expand...
Click to collapse
lol yea , completely stock.
Also flashed the stock image.
I have franco kernel 5 already , when I go back to work on Monday I will see if its still doing it.

aimetti said:
lol yea , completely stock.
Also flashed the stock image.
I have franco kernel 5 already , when I go back to work on Monday I will see if its still doing it.
Click to expand...
Click to collapse
Interesting - is Franco Kernel 5 stable enough to use as a daily driver? Any issues? I'm willing to flash it now to test it but don't want to make the phone less stable.

ya i have had 0 issues with it , from what he has said its not a ton different from stock just some basic fixes

aimetti said:
ya i have had 0 issues with it , from what he has said its not a ton different from stock just some basic fixes
Click to expand...
Click to collapse
Strange then that it might fix this issue since the wifi module is stored in system and he's not overwriting it so something in the kernel itself
Sent from my Nexus 4 using Tapatalk 2

Delayed Notifications

It's really annoying to get a message and be notified minutes after. I don't really care for email notifications because most of them are not urgent, but I also use WhatsApp and yesterday I received a notification 1 HOUR after the person sent it to me. It's crazy. I think it has something to do with google talk? The delay is in both WiFi and 3g/hspa. Does anyone have the same issue? Or know how to fix this? Thanks

bump

Same here.
The problem is not the notifications themselves, it's something about the data and the phone.
Gmail does not get the email pushed. When it does, the notification goes off immediately.
But the new email can take as long as 20-30 minutes to get to the phone.
Same about whatsapp, FB... everything that has to do with data.
I tried on wifi and 3G - same behavior, meaning, it is not related to the wifi-when-screen-is-off thread or any change to the QOS in the router, as suggested in other threads I've found.
I am sure I am not the only one to experience this.
Not sure if this is a Nexus 4 or an Android 4.2.1 issue.
Who else has this prob?
Any ideas as to what we can try to do to get to the bottom of this?

i have the same problem on wifi as well as 2g/3g

zerohunk said:
i have the same problem on wifi as well as 2g/3g
Click to expand...
Click to collapse
Congratulations, you just revived a thread that's been dead for 7 months for no reason at all!

i had 3 nexus 4 an they all have the same 2g/3g delay.. i think is some mobile provider fault,they use network technology or something ...

vanmarek said:
Congratulations, you just revived a thread that's been dead for 7 months for no reason at all!
Click to expand...
Click to collapse
Better than opening a new one

Don't receive Whatsapp's notification when Device is on dormant mode

Dear All,
I have Nexus 4 device with stock rom and I'm facing the following issue:
When I'm not using the device for few mins and someone sends me notification in whatsapp I'm not getting it. Only when I wake up the device and open the app I'm getting the notification.
Did someone face this issue?
I'm not sure but I think this is some safe mode or something like.
Please help me with that.
Thanks,
Yotam

What kernel are you using
Sent from my Nexus 4 using xda app-developers app

Wait for the miraculous 4.2.2 to turn up. 3 months and waiting so far.

meangreenie said:
Wait for the miraculous 4.2.2 to turn up. 3 months and waiting so far.
Click to expand...
Click to collapse
What will 4.2.2 do with regards to this issue?

Wifi is probably going to sleep. Go to advanced wifi settings and set it to remain always awake.

This happened to me, latest franco kernel version is somewhat fixing it!

I'm using the original kernrl, didn't change it yet?
did someone using Franco kernel and stock rom?
In the mean time I Chaged thr ROM to CM 10.1 , but I want to check it also with STOCK rom.
does someone knows which rom is the original one?

wifi sleeps when display is off, so push notifications are delayed, its a problem with 4.1.2, I currently haven't found a solution and its not my modem, wait for 4.2.2,
when streaming, display must be on to complete transfers
code.google.com/p/android/issues/detail?id=40065

A work around, someone pointed out in another thread, is to set wifi deliberately to turn off when phone sleeps and leave mobile data on.. when you get a notification phone will wake and wifi will switch back on to receive notification.
can confim this works, i leave 2g only on.

Check your APN settings cos mine was doing the same thing till I changed the APN settings.
Sent from my Nexus 4 using xda app-developers app

I was thinking that APN should be also an issue. in the mean time I switched to CM 10.1 and this issue dissapear

Is the problem only when you are using mobile data or is it wifi as well. Have you tried it with whatsapp plus.
Sent from my HTC Wildfire using xda app-developers app

It's seems that I've the same problem. When I just turn off the screen I've the notifications but when the phone sleeps more than few minutes I don't receive notifications.
I have franco r71, I see if this fix the problem as someone said before.

Is this happening to everyone or just a few people (including me)?
Sent from my Nexus 4 using xda app-developers app

WhatsApp on the Nexus 4 seems to be a complete and utter disaster. I don't know why but it takes 10-20 seconds to send messages via whatsapp, even when my signal is perfectly full and I could be browsing. On my old S1, it would send them almost instantly, the N4 seems to wait, dilly dally for a little bit then send them when it's happy to. I can't tell if it's a modem issue or a bug in JB but it's getting annoying.
I regularly receive clumps of 4 or 5 messages. They do usually arrive, even when in dormant, but they don't arrive like, one after the other, they just arrive all at once.

Its the standard jb WiFi issue described in Google bug report and happens to everyone.
Whatsapp is fine over 3g if.you have a decent 3g connection. In fact I use whatsapp on 2g and notifications are instant with the screen off.
As a side note, on fauxs latest beta kernel I haven't had the signal bars turn grey.

biffsmash said:
Its the standard jb WiFi issue described in Google bug report and happens to everyone.
Whatsapp is fine over 3g if.you have a decent 3g connection. In fact I use whatsapp on 2g and notifications are instant with the screen off.
As a side note, on fauxs latest beta kernel I haven't had the signal bars turn grey.
Click to expand...
Click to collapse
Not for me. It's fine over WiFi. Totally b0rken over 3G, takes ages to update and send messages

FYI this also happens with Facebook messenger
Sent from my Nexus 4 using xda app-developers app

Can't decide what it is. Internet browsing seems fine on this phone, but WhatsApp is ****ed.

Even further problems today, surely this is to do with the baseband?

[Q] N4 loses ability to receive calls or SMS, data continues to work fine

Hey guys,
Just want to see if anyone else has noticed an issue that has happened to me a couple times. My n4 "loses" its network connection for both received calls and sms.
Status bars indicate a good signal (no hollow triangle) and data works fine during these events. I first noticed when my neighbor came by telling me he sent me a couple messages which I never received although I had been playing with the phone all day.
After rebooting I received many sms and voicemail message indications.
The scary part is there is no way to know when it's happening. There is no indication of lost signal and data service continues to works fine - all calls just go straight to VM and no SMS or VM notifications are delivered.
Any ideas? should I return/exchange it? Thanks for any help.
here's me:
network is Tmo (happened in 2 different cities)
network status bars indicate good signal
data service continues to work ok (3g/4g)
stock, not rooted, phone is only 3 weeks old
still on 4.2.1

I've had this happen to me once don't know why though.
Sent from my Nexus 4 using xda premium

jltyler said:
I've had this happen to me once don't know why though.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
At first I suspected the light flow app because this happened right after installing the app. I thought maybe the app was messing with the notifications so I uninstalled it - but then problem happened again. Also, many people are using the app with no issues so i suspect my phones radio is at fault.
I think I'll RMA it. Thanks!

Crap, i just left Sprint after 11 years of service with them for the exact same reason. Started mid December and by mid Jan and several Network Trouble tickets they had no clue how to fix it and blamed it on network congestion. End of Jan i officially ported to TMO.. Hope this doesnt happen to me again..

I started a thread with similar problems, but I also loose data connection. I get a message on the notification bar about it.
In my case it only happens if I turn wifi on and leave HSPA running, so I have to switch to 2g only for the problem to disappear.
Called Tmobile and they have no clue what is causing the problem.
Sent from my Nexus 4 using Tapatalk 2

IAmSixNine said:
Crap, i just left Sprint after 11 years of service with them for the exact same reason. Started mid December and by mid Jan and several Network Trouble tickets they had no clue how to fix it and blamed it on network congestion. End of Jan i officially ported to TMO.. Hope this doesnt happen to me again..
Click to expand...
Click to collapse
I wouldn't worry too much about it. I've used tmo for years and never had this problem before - only with the nexus 4 the last couple weeks. If this type of issue was more wide spread I think there would be more people complaining about missed calls/txt.
It sure makes me paranoid though. I am now calling my phone a couple times per day (from my work phone) and sending myself SMS messages just to be sure my phone is working.
I just updated to 4.2.2 so maybe that will help. If it happens again I'll exchange it.

SloMotion said:
I get a message on the notification bar about it.
Click to expand...
Click to collapse
What type of notification do you get? In my case there is no notificaion, the only way to tell if its happening is to place a test call or sms from another phone.
I do notice it occurs after heavy HSPA use but I havent been able to duplicate the problem. It's almost as if after heavy use of an HSPA channel the MSC location update is purged - so all calls go straight to voice mail and sms messages are queded in the SMSC (just a guess). Then after flight mode toggle or reboot location update occurs and all is good.
It happened again yesterday so I've gone ahead an ordered a replacement.

I get a triangle notice in the notification bar. And I narrow my problem with my location.
Did you ordered a new phone?
Sent from my Nexus 4 using Tapatalk 2

Which baseband are you on?
I was on the latest 4.2.2 update with the old .33 baseband and I couldn't make or receive calls. To be more specific, my phone was mute as the call was going through. I could not hear the ringing tone. So I flashed the new .48 baseband and it worked.

Well, what I experience sometimes is:
When I leave a WiFi connection, the phone (sometimes) wouldn't reconnect to mobile data (I can only receive calls atm). In order to reconnect it, I have to toggle airplane mode.
Kinda the opposite, but maybe the same solution can be proposed?

My temp solution is to switch to 2g only and turn on wifi. That seems to do the trick
As for baseband I'm rooted with stock rom 4.2.2 and CMW recovery
Sent from my Nexus 4 using Tapatalk 2
---------- Post added at 12:38 AM ---------- Previous post was at 12:24 AM ----------
Ok I got off the phone with customers support and they're aware of the problems.
They're replacing the phone. So I guess I got to return the phone to stock
Sent from my Nexus 4 using Tapatalk 2

I have the exact same issue....
This is really annoying cause you don't know when people sends you message
It first happened to me with 4.2.2 and. 48 radio
Sent from my Nexus 4 using Tapatalk 2

Whatsapp very slow to send messages

Hi does anyone have issues with sending messages in whatsapp with the nexus 4?
One issue I have only experienced after getting the nexus 4 is quite often messages take a while to send.
I have attached a screenshot.
As you can see its 5:45pm, I have messages I sent at 5:43pm and 5:44pm, and still have not sent yet.
When I first noticed this issue I thought at first it was a issue with my data, but as you can see here I am still receiving messages so my data connection is obviously ok.
I didn't have this issue with the One X or the Galaxy S3, I am still using the same sim and provider. This is getting very frustrating.
I have also noticed a couple of times that I have closed whatsapp not noticing it hasn't sent and only to find a bit later after opening whatsapp again that the messages still haven't sent!

Try.... taking your sim out and in, upgrading to 4.2.2, test in wifi and 2g mode

Check your network...sometime it is the culprit.
I have no problem in China and HK but when I went to Indonesia last month it was behaving same as yours.
Initially I thought it's my phone. The data signal is full but message sent was slow and at time you received several messages at the same time.
I'm back in HK and experience none of this now
PS.
Network = 2G/3G....try to test it with reliable wifi

Used to happen a lot with 4.1.2 but since I flashed PA's rom, this issue has been solved, thankfully!

thanks for the replies, I've noticed it wasn't happening in wifi but I am still using the same sim as the one X and S3, so its not likely to be an issue with the provider.
I have updated to 4.2.2 and it is still happening.
This is starting to seem like an issue with whatsapp and the stock rom?

Have you tried cleaning the sim?

I am having this exact same issue.
I also seem to get s load of whatsapp messages through at once when the the phone has been sleeping for quite a while (even on WiFi)
Which provider are you with?
I'm currently on a orange (ee) contract
Sent from my Nexus 4 using Tapatalk 2

meangreenie said:
Have you tried cleaning the sim?
Click to expand...
Click to collapse
Nope, but I don;t see how this would have any issue, data and phone calls are all fine.
Eclipse_Droid said:
I am having this exact same issue.
I also seem to get s load of whatsapp messages through at once when the the phone has been sleeping for quite a while (even on WiFi)
Which provider are you with?
I'm currently on a orange (ee) contract
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I am in Hong Kong and using PCCW.

I have just reinstalled whatsapp and reset my APNs and still having the same issue

I think this could have to do with what network you are on.
I know this isn't 100% the issues your having. But it looks related...
http://forum.xda-developers.com/showthread.php?t=2072930
Sent from my Nexus 4 using Tapatalk 2

Eclipse_Droid said:
I think this could have to do with what network you are on.
I know this isn't 100% the issues your having. But it looks related...
http://forum.xda-developers.com/showthread.php?t=2072930
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
that's related to wifi, and while the messages don't sent I am able to receive messages,

Has anybody reported this bug to Google and WhatsApp? They should both be informed, because we can't know whose fault this is.

I am from HK and useing PCCW too , i am using QQ2013 , and it also show cannot send message :silly:

I am on PCCW in Hk Too, I do face this issue sometimes. It takes a while to send a wtsapp msg. Besides wtsapp. There are also some issue in using mobile network. Sometimes when I want to use the network, The H logo shows full reception. but without the "loading arrow" besides it, So that the pages doesn't load. I have to solve it by turning off the data and reopen, Then, The "loading arrow" appears and the network back to normal.
That's annoying

Uh oh, I'm seeing a pattern here. I'm in HK on CMHK.
Though WhatsApp message-sending is the big issue for me, it seems like there's some lag/timeout when browsing the web as well.

Experiencing t same issue on watsapp as well as the browser. It seems t ping is really slow. At times need to reload the page. Also it is not specific to browser. It happens with different apps. T network all t time is full. However not yet noticed anything like tat on wifi.
Any clue to fix t issue. Its really annoying.
Thanks
Sent from my Nexus 4 using xda app-developers app

I have the same problem on Telenor in Sweden.
I have noticed that, when I have a message waiting to be sent. If I start the web browser and reload a page and return to Whatsapp it has been sent. I can reproduce this problem 100%.
So the problem doesn't seem to be network related. I would imagine we get a bug fixed Whatsapp soon.

svanteson said:
I would imagine we get a bug fixed Whatsapp soon.
Click to expand...
Click to collapse
I suspect there's an OS problem. WhatsApp may be able to work around the issue (tricking the OS into getting its act together and sending the packets that need to go out), but it's Google that needs to release a fix.

I just created a bug report here: https://code.google.com/p/android/issues/detail?id=52260&thanks=52260&ts=1362026130
Star it if you want to be notified of developments (and show Google that you care about the problem).

I added a comment to the bug report you made, but I'll post my experience here as well. I find that sometimes the phone doesn't switch from 3G to HSPA when it needs to. It happens to me in WhatsApp but also on other apps like Twitter or Facebook, where I send a message or refresh the feed, and it just stays stuck there. No data is transmitted, so it doesn't even switch from 3G to HSPA. Eventually it seems to "wake up" and realizes there's something requesting a connection and it goes through.