Hello all,
Quick question. Is anyone losing Google Sync / Data when on Wifi ?
Happens at home and work. Never had an issue with my GS3 or One X. On cell service it works fine.
update 11/24
Seems as though its a pretty widespread issue. Also , it is an issue with the connection it self, not just google sync.
I opened up a "google issue" , if you are having the same problems I recommend posting on the thread. It can be found here:
http://code.google.com/p/android/issues/detail?id=40065
aimetti said:
Hello all,
Quick question. Is anyone losing Google Sync / Data when on Wifi ?
Happens at home and work. Never had an issue with my GS3 or One X. On cell service it works fine.
Thanks
Click to expand...
Click to collapse
I have the exact same problem. But it only happens at home. At home we've wep and at work wpa2. Never had an issue with my GS2. On cell service it works fine for me too.
Is android 4.2 incompatible with 128-bit WEP???
This is driving me nuts! Any ideas community??
aimetti said:
Hello all,
Quick question. Is anyone losing Google Sync / Data when on Wifi ?
Happens at home and work. Never had an issue with my GS3 or One X. On cell service it works fine.
Thanks
Click to expand...
Click to collapse
I've noticed this too but seems to only be when the phone is sleeping? I'll turn screen on and bars will be gray and then turn blue. Did you guys turning off wifi optimization in wifi settings? I might try that next. It's some sort of power saving
Sent from my Nexus 7 using Tapatalk 2
hey guys,
I actually put in a google issue that seems to be picking up some steam.
http://code.google.com/p/android/issues/detail?id=40065
I have no clue what causes it at this point. It doesnt happen on all networks. Happens on my work network which is open / unsecured.
Also does it on my inlaws network which is wpa2 encrypted. However my home network which is also wpa2 encrypted is fine.
I recommend posting on the google issue to raise awareness
I added my experience, it seems to me like it's keeping wifi alive but not the Google connection. I have no issues on a Nexus 7 running 4.2 so it's not my router either but could be something specific to Nexus 4 hardware. I might try changing wifi sleep policy to never to see if at least this way HSPA will be connected when screen is off.
Sent from my Nexus 7 using Tapatalk 2
Anybody not having this issue? It's really annoying and for some reason even if I set wifi to stay on when plugged in or never it takes forever to disconnect so I still don't get alerts. Definitely appears to be an issue with 4.2 so i guess we just have to wait and hope it is fixed in next update.
Sent from my Nexus 7 using Tapatalk 2
mobilehavoc said:
Anybody not having this issue? It's really annoying and for some reason even if I set wifi to stay on when plugged in or never it takes forever to disconnect so I still don't get alerts. Definitely appears to be an issue with 4.2 so i guess we just have to wait and hope it is fixed in next update.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
It's happening to me both with my N4 on 4.2 and also with my Transformer Prime, recently updated to 4.1.1. Only on specific networks.
chinly43 said:
It's happening to me both with my N4 on 4.2 and also with my Transformer Prime, recently updated to 4.1.1. Only on specific networks.
Click to expand...
Click to collapse
It actually happens to me on both new Nexus 4 and Nexus 7. Happens on home network (WPA2).
Any chance this could be a Google server issue? My Nexus 7 on 4.2 and GS3 running CM10 4.1.2 doesn't have issue either just my Nexus 4. Not sure what's causing it on my Nexus 4 but it's driving me crazy.
Sent from my Nexus 7 using Tapatalk 2
I'm pretty sure this is a general Wifi issue, and not limited to Google services. I've noticed that when the Wifi goes to sleep, I no longer receive incoming calls in GrooveIP or Sipdroid. I also don't receive email alerts until I turn on the screen, and the wifi re-activates.
EDIT: I ran a simple test. Loaded GrooveIP, called GV # from another phone, GrooveIP rang. Let the phone sit for 10 minutes to fall asleep. Called again. Didn't ring. I then loaded up Advanced Wifi Lock to prevent the phone from going asleep. The first call worked, and so did the one after 10 minutes. So, this definitely seems like an issue that impacts any service depends on a reliable Wifi link - not just Google's Sync services. I ran the same test with Sipdroid, and got identical results.
jasonwc said:
I'm pretty sure this is a general Wifi issue, and not limited to Google services. I've noticed that when the Wifi goes to sleep, I no longer receive incoming calls in GrooveIP or Sipdroid. I also don't receive email alerts until I turn on the screen, and the wifi re-activates.
EDIT: I ran a simple test. Loaded GrooveIP, called GV # from another phone, GrooveIP rang. Let the phone sit for 10 minutes to fall asleep. Called again. Didn't ring. I then loaded up Advanced Wifi Lock to prevent the phone from going asleep. The first call worked, and so did the one after 10 minutes. So, this definitely seems like an issue that impacts any service depends on a reliable Wifi link - not just Google's Sync services. I ran the same test with Sipdroid, and got identical results.
Click to expand...
Click to collapse
That's a bad example because GrooveIP uses GTalk on the backend so you're still using Google Services. What makes this more puzzling is I went to a Brooklyn Nets game last night and they have crazy fast open WiFi at the place while my phone was connected, it appears that all notifications worked even when the screen was off. I was too busy watching the game to pay much attention but I did get emails, etc. while the screen was off and I was on Wifi. The main difference between that WiFi and my home Wifi is the one at the arena had no security at all.
I've been playing around with my router and tweaking settings but nothing is working and I'm pretty sure this is a phone software issue. What I want to find is someone with 4.2 on a Nexus 4 who is NOT having an issue. I'm starting to wonder if this is an app or Google Service sync related issue.
My Nexus 7 running 4.2 does NOT have any issue on the same exact Wifi so I'm wondering if it's some app or setting on my phone that's causing this
For me it definitely seems to occur more on unsecured networks.
Not only is it google sync but the connection in general.
Anybody with this issue brave enough to try a factory reset? If it doesn't get solved soon I'll probably flash CWM recovery, do a nandroid and then do a factory reset to see if that fixes it. At least that way if it doesn't I can restore backup.
Anyone want to try now?
mobilehavoc said:
Anybody with this issue brave enough to try a factory reset? If it doesn't get solved soon I'll probably flash CWM recovery, do a nandroid and then do a factory reset to see if that fixes it. At least that way if it doesn't I can restore backup.
Anyone want to try now?
Click to expand...
Click to collapse
yea i already tried that before , no change
aimetti said:
yea i already tried that before , no change
Click to expand...
Click to collapse
Weird! So you did a factory reset and still nothing? Did you still have the issue before you restored apps? I mean like completely stock with just what comes on the phone. If you still have the issue with that, then we know it's not app related.
I might also try downloading and reflashing the system image...maybe something got screwed up in the 4.2 update??
mobilehavoc said:
Weird! So you did a factory reset and still nothing? Did you still have the issue before you restored apps? I mean like completely stock with just what comes on the phone. If you still have the issue with that, then we know it's not app related.
I might also try downloading and reflashing the system image...maybe something got screwed up in the 4.2 update??
Click to expand...
Click to collapse
Since I flashed Franco boot 5, the problem has stopped (i think). Flashing stock/factory reset didn't help me.
mobilehavoc said:
Weird! So you did a factory reset and still nothing? Did you still have the issue before you restored apps? I mean like completely stock with just what comes on the phone. If you still have the issue with that, then we know it's not app related.
I might also try downloading and reflashing the system image...maybe something got screwed up in the 4.2 update??
Click to expand...
Click to collapse
lol yea , completely stock.
Also flashed the stock image.
I have franco kernel 5 already , when I go back to work on Monday I will see if its still doing it.
aimetti said:
lol yea , completely stock.
Also flashed the stock image.
I have franco kernel 5 already , when I go back to work on Monday I will see if its still doing it.
Click to expand...
Click to collapse
Interesting - is Franco Kernel 5 stable enough to use as a daily driver? Any issues? I'm willing to flash it now to test it but don't want to make the phone less stable.
ya i have had 0 issues with it , from what he has said its not a ton different from stock just some basic fixes
aimetti said:
ya i have had 0 issues with it , from what he has said its not a ton different from stock just some basic fixes
Click to expand...
Click to collapse
Strange then that it might fix this issue since the wifi module is stored in system and he's not overwriting it so something in the kernel itself
Sent from my Nexus 4 using Tapatalk 2
Related
Hey guys,
This is actually my first post here but I do A LOT of reading on this forum.
I didn't quite find anything regarding my question (or at least a solid answer), however, so I've decided to post it up.
Has anyone else experienced a sudden loss of data from time to time out of nowhere?
I go from having Full Green 3G bars to grey bars out of the blue. I've heard the green bars is to let you know that you are connected to Google services but I am not able to access anything that uses data.
For instance, when I open up the browser, I receive an error telling me there is no network connection. When I open up anything else that uses a data connection, Market, News, etc, I receive the same error about there not being a connection.
This would make sense if I was moving and going in and out of service areas, but it happens when the phone is simply sitting on my desk and not moving at all. I usually use it to listen to Pandora while at work and have noticed that the songs cut in and out due to this sudden loss of a data connection.
I went from a Nexus One to the Nexus S and have never, not once, lost my full 3G bars in this same exact location. I personally believe its a software bug of some kind and have high hopes for it being fixed in the future. The N1 had similar issues when it first launched and Google / T-Mo were able to remedy that for the most part.
I am actually on my third Nexus S because the first two had some type of hardware issue; the first one's back button didn't work or light up and the second one had a blown ear speaker and would sound like a blown speaker in a car. As an early adopter, I expected this, so it didn't bother me in the least bit.
ALL of them did the same thing, so I know it is not just limited to my exact phone. This is definitely something with the Nexus S in general (or the current build of Gingerbread).
Can anyone shine some light on this situation? Thanks in advance and keep up the great work here guys!
---------------------------------------------------------------
UPDATE: Here are a few steps that I have taken in order to solve my sudden loss of data issue. I'm not guaranteeing this will work for you, but it has worked for me and a couple of users here on the forum.
Do the following:
Activate / Use the Sim Card that came with the phone (this is to ensure you are using the latest sim cards)
Make sure you have a 4G internet plan. (No t-zones, No web2go -- FULL internet only)
Call T-Mobile and have ask them to Reset your phone with their Towers
Here's a more technical explanation posted by Johoja:
1) Having network selection set to manual ( i.e selecting 302490 or TMOBILE) will result in No Service on a reboot. Solutions: - Have to cycle airplane mode to get it to pick up service (can be done with automatically tasker) - OR Use automatic network selection. (you can force wcdma only but that will reset the SMSC which is annoying if you go in and out of wind away/home areas and you want to roam.)
2) Being in a area with no service for extended periods of time 5+minutes(subway, basement, etc) will result in a dead baseband, meaning once you come into an area with service the phone will not reacquire signal, airplane mode will not work as the baseband is now crashed, cant maunally search for a network. Have to reboot to get signal. Solutions: -Use tasker to cycle airplane mode on and off when in no service areas i.e) search signal 4 minutes, airplane mode on 10 minutes. This will keep the baseband from crashing and possibly save battery. -Use NoBars to accomplish thesamething ( taskergivesyou a bitmore flexibilty of course but harder to use) http://www.appbrain.com/app/nobars-b...omdryer.nobars - Use airplane edit to avoid turning wifi/bt off when airplane mode is on. http://www.appbrain.com/app/airplane...kalti.airplane
3) WCDMA perferred does not work. - No solution
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=747f398a6c1bb2b9&hl=en&start=40:
I read one users response on a different thread regarding something similar to the issue that I am having.
They said T-Mobile told them to get a newer sim card and that this may remedy the problem. In my case, this has been the only constant in the 3 phones that I have been through. I have had the same sim card for about 3 years or so now.
I will try activating the sim card that came in the box with T-Mo to see if this remedies the problem. Since I'm at work right now I will have to try when I get home later.
Does anyone think this will have any affect what-so-ever?
The galaxy s phones when first released, all variants, had issues of signal dropping from full to zero bars while sitting in one place. I remember because there were YouTube videos of it All over and it was shortly after the apple antenna issue.
Not sure if or how it was ever resolved. But it seems that Samsung may just have this type of radio baseband performance if we see all these individual units doing this. I don't know maybe others can respond.
I have the same issue as the OP. I travel to the same location weekly with NEXUS ONE, signal never drops in the T-MO Country here locally, and streaming CNET POD CAST never a hiccup, however, with the new NEXUS S, I would lose DATA Connection only, while the 3G will show full signal. I had to reboot the phone to get the DATA back.
is it the S issue or 2.3 issue?
food for though....
If you have T-zones or Web2go or Phones 1st web, you will have problems
I had the same problem too, now I fixed the problem. The thing was that had the wrong data plan on the NS, i had my old web plan from my hd2 which seems like different from the one for the NS. I restarted my phone after 5 mins off and now i have my internet working beautifly. A T-Mobile rep said that it was an error in the system that made the phone think that that was the right plan for the NS for a few. A glitch you may say, but all you have to do is put the right data plan that all, easy. Hope this helped and have a wonderful holidays everyone.
Sent from my Nexus S using XDA App
this is happening to me too, last night for a little while and today for about hte last 4 hours can't get connection back. i have full white bars, with 3g icon but can't access anything
So I activated the new sim card last night and I'm still having the same problem. Albeit it doesn't happen as frequent, but it still does it nonetheless.
I will call T-mo again to verify my plan. I am on a 1500 Minute Family Plan which includes unlimited data and messages. I will see if they need to tweak something and let you guys know if this remedies the problem.
Ok, it seems like the issue has been resolved after I spoke to T-Mobile earlier today.
The rep on the phone verified that the data plan I was on was in fact the correct one. He said he was going to reset the signal from the towers to my phone to see if this would resolve the issue. He asked me to turn my phone off for about 15 seconds after we hung up.
Since then, I haven't seen the problem arise again so my guess is that it somehow fixed whatever was going on.
I'll let you guys know if this changes and the problem occurs again.
Sent from my Nexus S using XDA App
peakaboohaha said:
I have the same issue as the OP. I travel to the same location weekly with NEXUS ONE, signal never drops in the T-MO Country here locally, and streaming CNET POD CAST never a hiccup, however, with the new NEXUS S, I would lose DATA Connection only, while the 3G will show full signal. I had to reboot the phone to get the DATA back.
is it the S issue or 2.3 issue?
food for though....
Click to expand...
Click to collapse
What's with the CAPS? ?
On topic: i have a captivate and I can confirm that all galaxy S phones had droppend data. An official ota update fixes it so maybe you guys need to wait for something official. Isn't there a new firmware for the nexus S already? Try flashing that and see if you still have issues.
Sent from my GT-I9000 using XDA App
Doesn't every android phone from samsung have this problem?
I know the Moment has that problem, after 3 updates samsung called it quits, I still have to reboot mine 2 to 3 times a day for data lockups.
@timur525 Yea, I'm already on 2.3.1.
I manually updated the first hour it came out hoping that it would solve the issue. The problem was still there after the update.
Sent from my Nexus S using XDA App
I have exactly the same issue as the OP. Extremely annoying to reboot the phone every time it happens. One thing I have noticed is that my phone doesn't know its number. If I go to settings, about phone, the number says unknown.
Sent from my Nexus S using XDA App
Memnoch30 said:
I have exactly the same issue as the OP. Extremely annoying to reboot the phone every time it happens. One thing I have noticed is that my phone doesn't know its number. If I go to settings, about phone, the number says unknown.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
That shouldn't affect anything. My number shows up in status.
I had this issue resolved a few months ago as the push-to-talk app Tikl requires this in order to use it.
I was having the problem even with my number showing up. Call T-Mobile and have them reset you with the towers like they did for me and see if that helps you too.
Sent from my Nexus S using XDA App
I posted about this same issue on wrong section of the forum. Ive had this issue ever since samsung vibrant. I have applanet installed on my phone and some of the app that i installed accessed my apn and totally changed my apn setting to "Sirious application disabled.epc.tmobile" or something like that so i wyped everthing off from the phone and so far i havent had the issue ever since yesterday. Also i had the locale and language setting to korean so im thinking that might be causing it also.
Sent from my Nexus S using XDA App
adamr240 said:
Doesn't every android phone from samsung have this problem?
I know the Moment has that problem, after 3 updates samsung called it quits, I still have to reboot mine 2 to 3 times a day for data lockups.
Click to expand...
Click to collapse
That's what I remember too. I think its just an issue with the radio Samsung uses in all their phones. Might not be a way to fix it if even their new phones like the nexus s still have this issue. They prob would have tweakdd it by now if they could.
Same problem here. Xmas eve on shift and I have a phone that had no connection whatsoever (not even phone capabilities) this may be the one thing that takes the phone back. (If it happens again)
robstunner said:
Same problem here. Xmas eve on shift and I have a phone that had no connection whatsoever (not even phone capabilities) this may be the one thing that takes the phone back. (If it happens again)
Click to expand...
Click to collapse
Have you called T-Mobile to see if they can give you a reset to the towers?
I had this done yesterday afternoon and haven't had the problem again since.
Also, if you'really using an old sim, I would suggest activating the one the phone came with just to be on the safe side.
If that doesn't help you then I would at least wait until just before your return period ends to see if there will be an update to address the issue.
Sent from my Nexus S using XDA App
Never had this problem with the captivates I've had.
adamr240 said:
Doesn't every android phone from samsung have this problem?
I know the Moment has that problem, after 3 updates samsung called it quits, I still have to reboot mine 2 to 3 times a day for data lockups.
Click to expand...
Click to collapse
Sent from my Nexus S using Tapatalk
Epiksol said:
Have you called T-Mobile to see if they can give you a reset to the towers?
I had this done yesterday afternoon and haven't had the problem again since.
Also, if you'really using an old sim, I would suggest activating the one the phone came with just to be on the safe side.
If that doesn't help you then I would at least wait until just before your return period ends to see if there will be an update to address the issue.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Ill give them a call on Sunday
Sent from my Nexus S using Tapatalk
Got my phone two weeks ago and I'm getting a problem with my search button. it keeps going off by itself like some one is pressing them and the speak now screen come up.
Any one else here having the same issue? Theres people in the internet also having the same problem but so far no answers.
Sent from my Nexus S using XDA App
I have this problem too but it only seems to happen intermittently when I am in an area with a poor signal (1 or less bars).
I've also taken to restarting my phone every day or two and It hasn't happened in awhile.
I had this problem with mine and when I looked it up it seemed I wasn't the only one. Most people seemed to think it was a hardware issue. I exchanged my nexus for a new one and the problem is gone so I guess it was hardware.
Sent from my Nexus S using XDA App
I got fed up so I called in for a new one sent to me. I hope this one is problem free!
It happens randomly but yes it seems to happen more when the signal is low.
I may have found the problem but not a solution. I noticed when playing with the phone that its always in Roaming mode. If you go to:
Settings>Wireless & Networks Settings>Mobile networks>
you will see that the "Data Roaming" feature is ENABLED which I believe has to be on since the phone is unlocked and you wont get data service if that is not enabled(for me anyway). Try Disabling this feature and just connect with a Wi-fI and play around with the phone. See if the issue still occurs. Mine stopped with this feature disabled and only comes back when it is enabled. The phone however is useless if this feature is not enabled if I'm not around any wi-fi.
Let me know if I'm right. Maybe someone good can create some sort of fix. looks like a software/program issue?
Having the same problem with my Droid X. Seems to be a software issue that is affecting Nexus S phones in Canada most severely, but also Droid X phones in the USA.
I'd include the link to the Google support forum thread but I'm too new of a user...
Flipst4r said:
I got fed up so I called in for a new one sent to me. I hope this one is problem free!
It happens randomly but yes it seems to happen more when the signal is low.
I may have found the problem but not a solution. I noticed when playing with the phone that its always in Roaming mode. If you go to:
Settings>Wireless & Networks Settings>Mobile networks>
you will see that the "Data Roaming" feature is ENABLED which I believe has to be on since the phone is unlocked and you wont get data service if that is not enabled(for me anyway). Try Disabling this feature and just connect with a Wi-fI and play around with the phone. See if the issue still occurs. Mine stopped with this feature disabled and only comes back when it is enabled. The phone however is useless if this feature is not enabled if I'm not around any wi-fi.
Let me know if I'm right. Maybe someone good can create some sort of fix. looks like a software/program issue?
Click to expand...
Click to collapse
Its not tied to roaming but to 3G. In your case turning roaming off turns of 3G.
Sent from my Nexus S
Over in the google forums, google has admited to the problem and will push out an ota to fix. No timeline
Sent from my Nexus S
Same problem here.. search button keeps triggering by itself. I see the button going on and off.. Trying to de-activate / unmap the button.. :silly:
Nexus S (Canada Rogers)
4.1.1 Cyanogenmod CM9 Final
Flipst4r said:
Got my phone two weeks ago and I'm getting a problem with my search button. it keeps going off by itself like some one is pressing them and the speak now screen come up.
Any one else here having the same issue? Theres people in the internet also having the same problem but so far no answers.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Had the problem last year on stock gingerbread with radio KB3, seemed to go away when fiddling with radio settings.
Have it again this year with ICS. Using radio KB3.
Notice when travelling in/out coverage zones. (Right at the edge, when coverage is weakest.)
Sent from my Nexus S using xda app-developers app
Supposedly a fix here:
http://forum.xda-developers.com/showthread.php?t=1815071
It doesn't provide a fix for us but there is a whole solution thread by the Samsung Fascinate section that seems to work!
http://forum.xda-developers.com/showthread.php?t=1551580
Since one of the solution is a kernel fix, maybe you can get one of the nice kernel developer to look at it to see if they can include it within their custom kernel
Are there anyone feel that there are some delays when you receive hangouts message on nexus 4 from other device?
I tested out there are no problem on HTC one x and iPhone.
Thanks.
Sent from my Nexus 4 using xda premium
There are universally delayed notifications on the Nexus 4 when on Wi-Fi. I find that hangouts, as well as messages from services like WhatsApp are delayed on WiFi. That said, hangouts seems to be quicker and instant when on mobile data than WhatsApp for me, which can be a bit slow.
Yes, you are right. I tested out when Wi-Fi is turned on.
Is that kind of software or hardware problem?
Sent from my Nexus 4 using xda premium
ysihaoy said:
Yes, you are right. I tested out when Wi-Fi is turned on.
Is that kind of software or hardware problem?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
FYI - I have no such issues on wifi or 3G.
One suggestion is maybe it's your wifi network being of "poor" connection so your phone (temporarily) stops using it. There's a setting in advance to disable it.
Remoteconcern said:
There are universally delayed notifications on the Nexus 4 when on Wi-Fi
Click to expand...
Click to collapse
... for some people.
Just wanted to point out that it's not totally universal, it seems to be dependent on the exact type of WiFi hardware being used.
Sent from my Nexus 4
shotta35 said:
FYI - I have no such issues on wifi or 3G.
One suggestion is maybe it's your wifi network being of "poor" connection so your phone (temporarily) stops using it. There's a setting in advance to disable it.
Click to expand...
Click to collapse
There is no problem with my wifi and connection is perfect.
How come other service is no problem and just this one?
I have the same problem. I get delayed notifications of hangouts messages and I am even missing video calls from that service.Some times I get the delayed messages the moment I open the app. I am on stock 4.2.2 not rooted.
Vintos said:
I have the same problem. I get delayed notifications of hangouts messages and I am even missing video calls from that service.Some times I get the delayed messages the moment I open the app. I am on stock 4.2.2 not rooted.
Click to expand...
Click to collapse
Same here. For me WiFi or gsm data makes no difference. I get missed video calls 30 mins after the call was actually made, and usually only receive messages 30+ minutes after they're sent. It seems the service is only instant if I'm actively using my phone.
I have the occasional delay on What'sApp, but it's far, far worse on Hangouts. This makes Hangouts worse than useless... since people see that I haven't read the message 30 mins later and end up calling/txting anyway.
I have the exact same problem. Thought It was because of WiFi but it happens on data as well
originalnabisco said:
I have the exact same problem. Thought It was because of WiFi but it happens on data as well
Click to expand...
Click to collapse
Same here regardless the connection (wifi or 3g).
I just hope Google fix this notification problem on the Nexus 4.
Otherwise I am jumping ship from the Nexus line (for the first time since the 1st Nexus came out) and possibly buying a SGS4 (yuk, but least it should work).
chrisgtl said:
I just hope Google fix this notification problem on the Nexus 4.
Otherwise I am jumping ship from the Nexus line (for the first time since the 1st Nexus came out) and possibly buying a SGS4 (yuk, but least it should work).
Click to expand...
Click to collapse
Yeah +1. Google should solve the data issue problem and the Wifi direct problem too. its really annoying.
originalnabisco said:
I have the exact same problem. Thought It was because of WiFi but it happens on data as well
Click to expand...
Click to collapse
same.. even worse on 2g/3g.. i am selling my phone because of this bug
I had the same problem.
Wiped Dalvik Cache.
Fixed it.
t4li3sin said:
I had the same problem.
Wiped Dalvik Cache.
Fixed it.
Click to expand...
Click to collapse
can you give me some more details?? are you on stock or root??? did the problem get solved forever whether on stock rom or any custom rom???
After the update of Hangouts to 1.1 and the 4.3 update the problem seems to be solved, at least for the moment.
if its that you guys arent getting messages when the screen is off, raise your voltage at 384mhz to 800mV or higher. if the issue was the delayed notifications with the screen off, than this should fix it.
Sorry if this has been discussed before. I just can't find it anywhere.
Is anybody having any Wi-Fi issues with their S8? What is happening for me, is that, I connect to my home private Wi-Fi network. Then 10 seconds later the network completely disconnects. Then approximately 10-20 seconds later it reconnects again. It keeps doing it over and over and over, non stop in a cycle. So I completely disconnected from my Wi-Fi, and I'm using my 4G LTE. I started noticing this at home, but then as I go to other to other Wi-Fi networks it's he same issue.
I even did a factory reset to the phone because of this issue and a home button vibration issue, where the vibration would not stop even in standby mode. It was also causing the Android OS settings to even be disabled, and not let me go into the OS serttings from the Android OS taskbar menu button, or the button for the settings in the app drawer. The factory reset did fix the vibration issue, but it didn't fix the Wi-Fi issue at all.
Also, is anybody else having this exact specific Wi-Fi issue I'm having?
Thanks in advance for all the answers and feedback!
bigj0110 said:
Sorry if this has been discussed before. I just can't find it anywhere.
Is anybody having any Wi-Fi issues with their S8? What is happening for me, is that, I connect to my home private W-iFi network. Then 10 seconds later the network completely disconnects. Then approximately 10-20 seconds later it reconnects again. It keeps doing it over and over and over, non stop in a cycle. So I completely disconnected from my Wi-Fi, and I'm using my 4G LTE. I started noticing this at home, but then as I go to other to other Wi-Fi networks it's he same issue.
I even did a factory reset to the phone because of this issue and a home button vibration issue, where the vibration would not stop even in standby mode. It was also causing the Android OS settings to even be disabled, and not let me go into the OS serttings from the Android OS taskbar menu button, or the button for the settings in the app drawer. The factory reset did fix the vibration issue, but it didn't fix the Wi-Fi issue at all.
Also, is anybody else having this exact specific Wi-Fi issue I'm having?
Thanks in advance for all the answers and feedback!
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You need too update your phone through the Samsung Apps app. Samsung released a fix for the wifi issue.
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echto said:
You need too update your phone through the Samsung Apps app. Samsung released a fix for the wifi issue.
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I already am up to date with all the apps in the Play Store and the Samsung store. I even contacted Samsung, and the woman on the phone on her own just completely connected me to a manager without saying a word to me. The manager ended up saying that he never heard of this and made a bug report so they could look into it. It's also not in their system, according to this manager. This was today around 5PM EST
It could be a hardware issue. Have you thought about exchanging it?
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echto said:
It could be a hardware issue. Have you thought about exchanging it?
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I already did. This is the second device to have the Wi-Fi issue. I just received my replacement device in the mail today around 4PM EST, which is the device I'm talking about here.
The thing I'm thinking is, that maybe if I went back to the direct cell phone providers store and did a buyer's remorse exchange. It could just be a batch of phones that have the same issue. Which more than one from the batch could be located at the same store. But since I'm in Florida, and the replacement device came from somewhere in Pennsylvania it's a completely different batch. Which the Samsung manager agreed with me. He even told me what I already know, that even if Samsung tests the phone. People in the real world using the phone, may encounter issues that Samsung never found on their own. He also went on to say that it's vital, that people in general, especially people that are tech savvy and semi tech savvy call in, because with us calling in it can help fix the issues that Samsung may have never encountered on our own. The manager also said, that there can be more people with the same exact issue, they just never called in and reported it like I have.
bigj0110 said:
I already did. This is the second device to have the Wi-Fi issue. I just received my replacement device in the mail today around 4PM EST, which is the device I'm talking about here.
The thing I'm thinking is, that maybe if I went back to the direct cell phone providers store and did a buyer's remorse exchange. It could just be a batch of phones that have the same issue. Which more than one from the batch could be located at the same store. But since I'm in Florida, and the replacement device came from somewhere in Pennsylvania it's a completely different batch. Which the Samsung manager agreed with me. He even told me what I already know, that even if Samsung tests the phone. People in the real world using the phone, may encounter issues that Samsung never found on their own. He also went on to say that it's vital, that people in general, especially people that are tech savvy and semi tech savvy call in, because with us calling in it can help fix the issues that Samsung may have never encountered on our own. The manager also said, that there can be more people with the same exact issue, they just never called in and reported it like I have.
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What kind of router are you using? Have to tried another? Go to a Starbucks, or some other free WiFi spot and test. So far with you it's been a 100% issue. I'd start looking at different things.
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echto said:
What kind of router are you using? Have to tried another? Go to a Starbucks, or some other free WiFi spot and test. So far with you it's been a 100% issue. I'd start looking at different things.
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Like I said in one of the above post, that I noticed it at home first. But as I used other Wi-Fi's I noticed it was an ongoing issue. I've tired my home private Network, my work private network, and at a few friends houses.
The manager from Samsung, honestly believes that it is a Android OS bug.
Ah ok. I missed that. Easy to do when on the go. [emoji3]
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echto said:
Ah ok. I missed that. Easy to do when on the go. [emoji3]
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It's not a big deal, I completely understand. So what else do you think I should try?
I also have issues with Wi-Fi similar to yours, if anyone has a solution, please let me know
Have you made sure that in settings you have a tick on "Keep wifi on durring sleep" ? Also for the sake of it, switch off "battery optimization" for all apps and see how it behaves. Also make sure you swithch off the option "smart network switch" under WiFi settings. What your phone is probably doing is constantly trying to switch between the WiFi and mobile data, or the power management puts it in sleep to preserve battery.
Well instead of getting the same same old suggestions (which Im sure you tried, all of them) you can read thru them all here in the thread that already exists:
https://forum.xda-developers.com/galaxy-s8/help/wifi-disconnects-reconnects-constantly-t3592664
echto said:
Ah ok. I missed that. Easy to do when on the go. [emoji3]
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Danidarul said:
I also have issues with Wi-Fi similar to yours, if anyone has a solution, please let me know
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Honestly what's probably going to happen is, we're going to have to wait for an OTA update.
stoyank said:
Have you made sure that in settings you have a tick on "Keep wifi on durring sleep" ? Also for the sake of it, switch off "battery optimization" for all apps and see how it behaves. Also make sure you swithch off the option "smart network switch" under WiFi settings. What your phone is probably doing is constantly trying to switch between the WiFi and mobile data, or the power management puts it in sleep to preserve battery.
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Keep Wi-Fi on during sleep is activated. But it has nothing to do with that because my phone goes to standby mode in 30 seconds. While as soon as I connect to the Wi-Fi network, 10 seconds later it completely disconnects me. Then 10-20 seconds later it reconnects me. Then it repeats the same thing over and over. The phone can be completely in use, or it can be in standby mode, the same problem still occurs. Also the same thing goes for battery optimization, while it's on and off.
It also appears that someone else on the first page is having similar Wi-Fi issues. So maybe, a few of the many mass produced phones are having Wi-Fi issues. So maybe it's really an OS bug like the manager from Samsung on the phone yesterday was telling me.
Hi All, even am having a same problem, am here in Saudi Arabia and when i spoke to samsung Persons they are not showing an exact root of the problem and not even willing to exchange my mobile. this issue is with my mobile since 3 months and am waiting for upadte , i got 2 updates till now but none solved my wifi problem, i donno what to do
I can say this only happens to me when I have Bluetooth on and my watch connected and when I'm on a 2.4 signal vs a 5....and if by chance is your phone with sprint or verizon?
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Hi
I got my 6p about 4 days ago brand new, and upgraded to 7.1.1 wifi was fine and then went to 7.1.2 and wifi seemed fine for couple days while I installed apps and such I wanted
while I waited on a case to arrive, turned it on yday and my wifi connects then disconnects, sometimes it doesn't see wifi networks.. I tried to wipe cache no difference also
tried safe mode and nope.
Also tried to factory reset couple times and well it didn't change anything. Not sure what else to try, I tried shutting off my router for while.. Only thing I can think of is to send it back
unless someone has a idea.
thx.
SimpyD said:
Hi
I got my 6p about 4 days ago brand new, and upgraded to 7.1.1 wifi was fine and then went to 7.1.2 and wifi seemed fine for couple days while I installed apps and such I wanted
while I waited on a case to arrive, turned it on yday and my wifi connects then disconnects, sometimes it doesn't see wifi networks.. I tried to wipe cache no difference also
tried safe mode and nope.
Also tried to factory reset couple times and well it didn't change anything. Not sure what else to try, I tried shutting off my router for while.. Only thing I can think of is to send it back
unless someone has a idea.
thx.
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Hello,
You can try flashing a 7.1.1 factory image to see if problem persists. If yes, it's likely a hardware issue...
Good luck...
You mentioned waiting for a case to arrive. Just to be clear you are having this problem with no case on the phone, correct? You can go into settings / Google / Networking and see if WiFi Assistant is ticked. Change the setting to whatever is the opposite of what it's set at and see if that makes any difference.
Same issue. Huawei had me send in my phone to repair it and I got it back yesterday. Wifi still broken and when I called them up today they want me to send it back AGAIN!
jhs39 said:
You mentioned waiting for a case to arrive. Just to be clear you are having this problem with no case on the phone, correct? You can go into settings / Google / Networking and see if WiFi Assistant is ticked. Change the setting to whatever is the opposite of what it's set at and see if that makes any difference.
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That is correct, I hate using my phone without a case. rather not break it to soon bad luck and all.. I'd hate to have to send it back before even using it lol..
It seems better since I unlocked the bootloader and the phone reset itself again. Don't think I had a drop in wifi yet. Still testing tho..
SimpyD said:
That is correct, I hate using my phone without a case. rather not break it to soon bad luck and all.. I'd hate to have to send it back before even using it lol..
It seems better since I unlocked the bootloader and the phone reset itself again. Don't think I had a drop in wifi yet. Still testing tho..
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Good luck.
My Nexus 6P is doing the exact same thing and I think its something to do with several 7.1.1 updates and 7.1.2 update. Because wifi was fine until it updated like 5 times.
bacu12 said:
My Nexus 6P is doing the exact same thing and I think its something to do with several 7.1.1 updates and 7.1.2 update. Because wifi was fine until it updated like 5 times.
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You can always try clearing the system cache and seeing if that helps. It probably won't but it's always worth a try. You can also go into WiFi Assistant under settings / Google / Networking and tick the opposite of whatever its currently set at and see if that makes any difference.
I went ahead and RMA'd my phone hopefully I can get a decent replacement. wifi start going weird again in couple days and phone would randomly reboot doing nothing and sometimes staying on the android logo
while booting. What a pain so far..
Welp my phone finally arrived back futuretel replaced the Motherboard and a component doesn't say what and factory reset the device.
Been 2 days now with no drops in wifi or anything.. Hopefully no more problems. All in all took about 2 weeks and that is with 2 holidays
so not bad..