AT&T MMS woes - Nexus 4 Q&A, Help & Troubleshooting

Ok, so this is really annoying and any help would be appreciated. I am spending the summer in a place where there is no 3G (i know right...) and only edge. Problem is that whenever i try and send a picture it will just sit on sending and nothing will ever happen (besides my battery dying...). I can't seem to get pictures either. The weird thing is that i traveled to somewhere with 3G today (Nashville, TN) and the pictures still didn't send. Now i know Edge is super slow, so i tried sending a small picture, 290 x 343 @ 40KB and that wouldn't send either, so file size is not the problem. Also i have tried both of these APNs, XDA and Reddit with no luck. Please don't be useless and recommend checking my APN settings because i have already done that multiple times unless you have a different one that works. I am on a postpaid ATT iPhone 5 (LTE) plan. Thank you for any useful replies. Possibly throw some BTC to whoever helps me resolve this.
Edit: Also I would like to make clear that data works while on edge, just not MMS.

First, you are on the wrong plan. You should be on the non iPhone, non LTE smartphone plan. I'm not sure if that is making a difference, but second, did you try the apns I posted in that xda thread? http://forum.xda-developers.com/showthread.php?p=40899440

A) There is nothing wrong with being on an LTE plan, that's how so many people got their LTE to work. Secondly the iPhone portion should be find since the data works, it's the MMS that doesn't and MMS is a standard. I will try those APN settings and report back shortly.
EDIT: Tried your APN settings, same thing, stuck on sending since i replied to your post.

NoL1m1tZ said:
A) There is nothing wrong with being on an LTE plan, that's how so many people got their LTE to work. Secondly the iPhone portion should be find since the data works, it's the MMS that doesn't and MMS is a standard. I will try those APN settings and report back shortly.
EDIT: Tried your APN settings, same thing, stuck on sending since i replied to your post.
Click to expand...
Click to collapse
I pretty much figured that because the plans should be backward compatible. It may not make difference which plan you have, but AT&T sure makes a big deal about it. If those apns didn't work for you, then it is unlikely you have an apn issue. MMS is not hard to get working. You can use the two apn setup I provided or one of the single apns and as long as you have MMS in the apn type, it should work. Just make sure you are entering EXACTLY as it should be, or it will not work. Idk if AT&T will assist you since you have an unsupported device, but if you call them, the first thing they are gonna do is switch your plan. Are you rooted or not? Have you tried a factory reset.

Yes and yes, the problem arose when i arrived in this place with Edge only, previously my phone had never seen Edge. Nothing will send on edge, and when i traveled to Nashville yesterday the items still didn't send nor did any new ones even though i was connected to 3G. I doubt it is an APN problem since it was working (somewhat) fine in SLC.

Ok so something weird, it seems the problem is with my texting app. Lightflow will flash the LED signalling I received an MMS, and i will get a notification in the web portal for mighty text saying the same thing, but from my phone nothing is shown. Any ideas? Currently reflashing the latest version of PA Gapps.

Just curious, did you "delete / cancel" the stuck MMS messages, before trying to send new ones?
I have seen issues with this in the past.

SpookyTunes said:
Just curious, did you "delete / cancel" the stuck MMS messages, before trying to send new ones?
I have seen issues with this in the past.
Click to expand...
Click to collapse
Yes, i deleted the previous messages before attempting to send again.

So i reflashed gapps and all the messages people tried to send me showed up with a button to download the content, but every time I click on it it fails. Pictures still won't send as well. Also there is a new icon to the right of "sending".
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Sent from my Nexus 4 using xda app-developers app

Just reflashed stock and pictures seem to be sending fine, not sure though yet, and haven't been able to get anyone to send me one yet, this is with the stock APN settings. Gonna change to the ones listed here (the ones i was using) and we will see how that goes. And yes this thread will be bumped all to hell until this is resolved.

Flashed stock, and changed APN settings to the ones i was previously using, and MMS is fully functional now. Though this we have concluded that the problem MIGHT lie with PA. Going to attempt a completely clean flash of PA and i will report the results.

Related

Unable to save media from MMS using RC33

A friend of mine sent me an MMS message with a picture as an attachment. I have RC33, so I go to the message and press the "Download" button to the right of the message. After, this, the button is replaced with the text "downloading", but nothing else happens. In addition, the media does not show up in the SaveMMS application. The message is only 74K, so there isn't any reason why it shouldn't download fairly quickly. Any suggestions?
Works for me....using the scroll ball...scroll to the message press the ball in for 2 seconds and a menu opens. Option to save to sd card is there.
When I press with the scroll button or do a long press, I am given the options "Call +(number here)", "View message details", and "Delete message".
Edit: Thought I would mention this - in the "Messaging" view (where all your text message threads are listed), there is a white/orange triangle with an ! inside it to the right of the thread that contains the message in question. I'm not sure what this means, but I thought that it might be helpful in solving the problem I am having.
open and click th whole message and u should receive option to save attachment.
To clear any confusion, here are images of what is going on:
Thread list:
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
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"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
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"lightbox_toggle_sidebar": "Toggle sidebar"
}
Message in question:
Options given for message in question:
Dude it really doesn't look like you have a picture in there. I already check this twice and if I got a message I pressed and hold a message(not a pic) and menu poped up with option to save attachement to sd. With press and hold a message w/o pic shows menu like you showedon screenshot
Here is mine...i sent a pic to myself works like it's suppose too.
Your phone knows it's been sent an image but it hasn't downloaded it yet. This has happened a few times on mine. Just click the "download" button and it should show up in the message, then you can save it.
Your phone knows it's been sent an image but it hasn't downloaded it yet. This has happened a few times on mine. Just click the "download" button and it should show up in the message, then you can save it.
Click to expand...
Click to collapse
This makes sense, but so far I'm stuck at the "downloading" part. It says that the message size is 74Kb - does it download MMS messages over wifi (which I am connected to) or T-Mobile's signal? I don't have a data plan with my phone, so perhaps the seemingly un-ending download time is due to the speed of T-Mobile's signal? I will try to download it again and see if it works.
This is based solely on a guess, but I have experienced a situation where MMS would not be downloaded if A) I was syncing with PC at the time or B) I was connected to WiFi.
This was NOT on the G1 but on one of my WinMo smart phones.
MMS is downloaded via TMo's mobile internet, but you normally not paying data charges, just messaging charges so it shouldn't be affected by the fact you don't have a data plan. You DO need the TMo APN settings tho I think.
This may not be the problem here, but it's possible if you've tried all other options.
Daisy xx
Very good point daisy :")
Or perhaps he was playing with some settings messing them up. Just a thought
I think an mms can only be downloaded via the cellular line (wap,gprs,umts i.e.)
Had similar problems with my old o2 xda orbit....first had to make wap config.
Greetings
Carter
This is based solely on a guess, but I have experienced a situation where MMS would not be downloaded if A) I was syncing with PC at the time or B) I was connected to WiFi.
This was NOT on the G1 but on one of my WinMo smart phones.
MMS is downloaded via TMo's mobile internet, but you normally not paying data charges, just messaging charges so it shouldn't be affected by the fact you don't have a data plan. You DO need the TMo APN settings tho I think.
This may not be the problem here, but it's possible if you've tried all other options.
Daisy xx
Click to expand...
Click to collapse
I tried disconnecting from the wifi and it didn't work. However, I have never changed the APN settings for my phone. Are there instructions for doing this somewhere? So far voice + sms messages have worked fine, so I didn't realize that the APN settings might be a problem.
You all are correct about the APN settings. I tried sending myself an MMS as a test and it did not send. I read through the APN thread here without luck, but then found instructions here. After following the instructions, I was able to download the MMS message without any problems.
Glad that you solved it xxx
Daisy xx
Nvm... jus saw your other post...

MMS Picture Display size

hi i was wonderin if there is a way to display the pictures that i receivie through MMS to display bigger.
I have the tmobile touch pro 2 with energy rom 23061 standard
i've noticed the same thing whenever someone sends me a pic. would really like a fix for this
I have tilt 2 with nrg ROM and the larger mms size cab,
I am unable to send pics that I have taken with the phone camera(925k/1000k), error says "request entry too large"
Was up with that, anyone else have same issue?
amurch said:
I have tilt 2 with nrg ROM and the larger mms size cab,
I am unable to send pics that I have taken with the phone camera(925k/1000k), error says "request entry too large"
Was up with that, anyone else have same issue?
Click to expand...
Click to collapse
That is due to ATT network only being able to handle 600k max. Anything over that will get that error.
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this is wat my mms look like super small.
if there is a fix for this pleas let me know
What carrier are you on?
zelendel said:
What carrier are you on?
Click to expand...
Click to collapse
Im on t-mobile
ok it seems to be that it only is affecting t-mobile accounts. My mms come in fine but a buddy who is on t-mobile is having the same issue on the same rom. I will try and look into it and see what I can find out.
zelendel said:
ok it seems to be that it only is affecting t-mobile accounts. My mms come in fine but a buddy who is on t-mobile is having the same issue on the same rom. I will try and look into it and see what I can find out.
Click to expand...
Click to collapse
thanks alot.
i had this issue on the fuze to with the stock rom as well it was also on tmobile,
i also had it on my old ppc6700 wen i had it on cricket
I have the Tilt 2 on ATT. I have the same problem as the picture posted above. On my original Tilt a MMS picture would take up the entire screen. On this new Tilt it is so small I can barely see it. Would love a way to make the picture maximize on the screen. It seems wasteful to have such a large screen now but can't see what was sent to me. Also, I am currently running the stock ATT rom but thinking about changing.
Crystal_619 said:
I have the Tilt 2 on ATT. I have the same problem as the picture posted above. On my original Tilt a MMS picture would take up the entire screen. On this new Tilt it is so small I can barely see it. Would love a way to make the picture maximize on the screen. It seems wasteful to have such a large screen now but can't see what was sent to me. Also, I am currently running the stock ATT rom but thinking about changing.
Click to expand...
Click to collapse
Did you get the mms from an ATT user? I got the exact same mms from an ATT user and a Verizon user, The one from ATT was fine, The one from Verizon was small.
Did you get the mms from an ATT user?
Click to expand...
Click to collapse
Actually, the person who sends me almost all of my MMS messages is an ATT user. All of the messages are showing small. I also got a message from a TMobile user today. It was small as well.
i got it fixed my friends go to this thread its the 5th post install cab to device rest and have someone send u a pic. recent pics recieved wont see a change. work on tmobile not sure about other carriers
name of cab is WSPHeadertiny pic fix.cab
http://forum.xda-developers.com/showthread.php?t=459004
i installed the cab and whenever i get a pic it i get another text welcoming me to t-mobile albums lol the only way i can view my pic is thru there? wtfreak!
This might help, although your mileage may vary:
http://forum.xda-developers.com/showpost.php?p=4742895&postcount=4
ill give it a try thanks
nefiwashere said:
this is wat my mms look like super small.
if there is a fix for this pleas let me know
Click to expand...
Click to collapse
Try this .cab http://thewingster.com/Documents/MMS Size Increase.cab
As far as I know it should work on all ROMs. I have a T-Mo US TP2 and it worked on mine with a couple different ROMs that I have tried.
julez456 said:
Try this .cab http://thewingster.com/Documents/MMS Size Increase.cab
As far as I know it should work on all ROMs. I have a T-Mo US TP2 and it worked on mine with a couple different ROMs that I have tried.
Click to expand...
Click to collapse
that's to increase the limit of 300 to 1000. which i always install after flashing a new rom and that doesn't make the picture any bigger.
yeah this isnt workin for me.. might have to reset my phone.. now i cant get any texts either... i messed something up
koubiac said:
yeah this isnt workin for me.. might have to reset my phone.. now i cant get any texts either... i messed something up
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=4517958&postcount=119 this should work fine for you as it did for me

SMS Fail

I can't send SMS messages... All was working fine till about 15 minutes ago.
Every time i try to send a msg (tried diff numbers to test), it just says "sms failed" or something.
I can recieve SMS's and make phone calls.
This is really frustrating T_T
I wonder if any apps are the problem
However, the last thing I remember doing before it failed was testing out samsungs "Days" and "Feeds and Updates" widgets.
ps: I've tried rebooting a bunch of times, removing widgets etc.
oswade said:
I can't send SMS messages... All was working fine till about 15 minutes ago.
Every time i try to send a msg (tried diff numbers to test), it just says "sms failed" or something.
I can recieve SMS's and make phone calls.
This is really frustrating T_T
I wonder if any apps are the problem
However, the last thing I remember doing before it failed was testing out samsungs "Days" and "Feeds and Updates" widgets.
ps: I've tried rebooting a bunch of times, removing widgets etc.
Click to expand...
Click to collapse
I take it you have tried removing the battery?
As to reinstalling the App, have a look at this thread. It lists all the Apps on the Galaxy S.
If you can find the one you need (look at page 2 where a member has labelled them all) you may be able to sort it out by re-installing.
thanks for the help mate, unfortunately still no good.
I didn't remove any core apps, however i do have root.
Also, just factory reset the phone and still no good.
Im tempted to try flashing a new firmware...
I hope its not some problem with my provider or simcard.. that's hard to isolate though...
oswade said:
thanks for the help mate, unfortunately still no good.
I didn't remove any core apps, however i do have root.
Also, just factory reset the phone and still no good.
Im tempted to try flashing a new firmware...
I hope its not some problem with my provider or simcard.. that's hard to isolate though...
Click to expand...
Click to collapse
Have to say if you've factory reset then it does indeed point to the telco or card.
If you don't have another SIM card to hand why not take it down to your telco provider and ask them to slip one in and see if a different SIM card would work.
Either that or ask one of your mates if they could temporary let you use their card just to see if you can send messages from their account.
Good idea. I'll see if i can borrow someones simcard.
Also, I just flashed JFB firmware, and the situation is the same (sms not sending).
oswade said:
Good idea. I'll see if i can borrow someones simcard.
Also, I just flashed JFB firmware, and the situation is the same (sms not sending).
Click to expand...
Click to collapse
If it's still the same after flashing then yes, it points towards the SIM card.
Either that or your on a plan that restricts you sending when you go over your limit.
Wish you well finding another.
YAY FIXED!!!
I was googling it up and found some info on SMSC numbers for optus, however I couldn't figure out how to change the SMSC number on the phone.
Lucky when I called up optus customer support, it was super quickly resolved.
Messaging > Menu touch button > Settings > Message centre
Very happy, although I don't know how the problem occured in the first place... :S
(I understand that settings are erasing during firmware update, but I was using stock firmware when the problem started)
oswade said:
YAY FIXED!!!
I was googling it up and found some info on SMSC numbers for optus, however I couldn't figure out how to change the SMSC number on the phone.
Lucky when I called up optus customer support, it was super quickly resolved.
Messaging > Menu touch button > Settings > Message centre
Very happy, although I don't know how the problem occured in the first place... :S
(I understand that settings are erasing during firmware update, but I was using stock firmware when the problem started)
Click to expand...
Click to collapse
Pleased as punch for you..... Nice one........
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Thanks mate. I much appreciate your efforts to help aswell
No problem.
I didn't do much but I know sometimes just having someone to be there and listen is all it takes.

3G working on my AT&T Tab

Ok excuse my ignorance cause I'm still working around on figuring out Samsung, Android, and Rooting for this as it's much different than my Nexus One.
Ok this may be stupid but I put in my SIM cards for my Nexus into the Galaxy Tab. The 3G wouldn't work. And it's because the APN is set for broadband. Ok, cool. I figured I would need a special SIM card dedicated to tablets. But I thought I could be slick and set up a new AT&T APN set up and set up the wap.cingular account. But it won't let me set it up because wap.cingular seems to be blocked out???
So anyways here's the weird thing, I was deleting the APN account, but now I notice I have 3g service..... Wow weird. How can I have access to 3g now w/o setting up the wap service? When I switch it back to the broadband APN setting the 3g goes away. I have a dummy APN set up with the name ATT wap
And I never notice that with a SIMS card in the download button in the Market is switch to an AT&T button. Guess it only shows the download button when there's no SIMS card in?
Anyhow I can now get my 3g service now. Sorry if this been explain previously. Tried search couldn't find info on it.
Speed test shows 3036 dl 333 ul so I guess that from previously reading that upload speed are capped ~ 300
Will flash to the Euro was I'm comfortable with the instructions and research on it. I never flashed a Samsung and seems a bit trickier than nexus since I'm so used to Rom Manager and Clockwork Mod.
http://forum.xda-developers.com/showthread.php?t=847273
shep211 said:
http://forum.xda-developers.com/showthread.php?t=847273
Click to expand...
Click to collapse
Yes I'm familiar with this thread as I have been watching it closely for the EURO firmware, but my thing is more about how I can get the 3g to work when I have a dummy APN account set, but it won't work on the ATT Broadband APN account.
I not ready to flash this till I'm fully comfortable with being able to do back ups, restores and flashs.
AITT said:
how I can get the 3g to work when I have a dummy APN account set, but it won't work on the ATT Broadband APN account.
Click to expand...
Click to collapse
You tell us, you're the one who made it work
rotohammer said:
You tell us, you're the one who made it work
Click to expand...
Click to collapse
Ok this is exactly what I did.
I went to Mobile settings and went in to APN
It already had the AT&T Broadband APN set up.
I selected to Add New APN thru the menu button
I named it ATT wap
I couldn't enter wap.cingular under APN. It would let me fill in the rest of the information like User, MMSC, etc, but not wap.cingular. I don't know how but it worked. Maybe it's a glitch within the firmware.
At that point I used the backed button and got the notification "The APN cannot be empty"
I selected exit and the 3G icon was at the top. Here's the pics show the 3G icon
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How about a pic of the APN settings screen instead?
rotohammer said:
How about a pic of the APN settings screen instead?
Click to expand...
Click to collapse
No point. There's no info entered at all. That's the whole point. I never set up anything but for whatever reason when I select ATT wap 3G icon appears.

[Q] MMS problem on tmobile?

Anyone have problems receiving pictures? I'm having a weird problem. I'm using stock messaging app.. Looks like I can send pictures, but have trouble receiving them. In fact, a few times I didn't receive an MMS until I actually sent an MMS back. So I would send a picture and then immediately receive one once I sent mine. Except the one I just received was sent a day earlier. Another time I didn't get one until a few days later. I replied and my friend didn't know what the hell I was talking about.
Only started having this problem on my nexus 4. Everything seemed fine when I was on my old gnex a couple weeks ago. So is it a phone, tmobile or software problem? Anyone have similar issues?
donutman said:
Anyone have problems receiving pictures? I'm having a weird problem. I'm using stock messaging app.. Looks like I can send pictures, but have trouble receiving them. In fact, a few times I didn't receive an MMS until I actually sent an MMS back. So I would send a picture and then immediately receive one once I sent mine. Except the one I just received was sent a day earlier. Another time I didn't get one until a few days later. I replied and my friend didn't know what the hell I was talking about.
Only started having this problem on my nexus 4. Everything seemed fine when I was on my old gnex a couple weeks ago. So is it a phone, tmobile or software problem? Anyone have similar issues?
Click to expand...
Click to collapse
search around here for the proper apn settings. that will fix you up.
Well wouldn't it already be proper apn settings when I inserted my SIM card?
I am having the EXACT same issue. I tried contacting T-Mobile support about they just "reset" my device on the network. It seems to work better now, but I can usually see when someone tries to send me a message. If it doesn't receive, I just send myself a picture and I'll get whatever was sent to me. However I attributed this mostly to being on 2G at home.
How good of signal are you getting and is it 2/3/4G?
donutman said:
Well wouldn't it already be proper apn settings when I inserted my SIM card?
Click to expand...
Click to collapse
nope. i am on att and just fixed a couple people in a dif thread an hour ago. this is your issue. i just dont have the t-mobile apn settings to help you further.
Do as follows and it might help you:
1. Go Settings - Apps - All.
2. Find SMS app.
3. Force close SMS app.
4. Clear data on SMS app.
5. Go APN settings.
6. Do Settings RESET of APN.
7. Reboot.
It worked for me - though I am in a different operator.
What is also important - MMS comes when you are not on WiFi. Only on Data.
Good luck!
Try these settings for your APN.
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The important changes are the APN type and APN protocol. Reboot and try.
Sent from my Nexus 4 using xda app-developers app
What exactly are those changes going to do?
To be honest I really do not know. Once I changed to those settings I no longer had issues with MMS and had better speed. They also seemed to help a lot of other people. YMMV
Sent from my Nexus 4 using xda app-developers app

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