[Q] MMS problem on tmobile? - Nexus 4 Q&A, Help & Troubleshooting

Anyone have problems receiving pictures? I'm having a weird problem. I'm using stock messaging app.. Looks like I can send pictures, but have trouble receiving them. In fact, a few times I didn't receive an MMS until I actually sent an MMS back. So I would send a picture and then immediately receive one once I sent mine. Except the one I just received was sent a day earlier. Another time I didn't get one until a few days later. I replied and my friend didn't know what the hell I was talking about.
Only started having this problem on my nexus 4. Everything seemed fine when I was on my old gnex a couple weeks ago. So is it a phone, tmobile or software problem? Anyone have similar issues?

donutman said:
Anyone have problems receiving pictures? I'm having a weird problem. I'm using stock messaging app.. Looks like I can send pictures, but have trouble receiving them. In fact, a few times I didn't receive an MMS until I actually sent an MMS back. So I would send a picture and then immediately receive one once I sent mine. Except the one I just received was sent a day earlier. Another time I didn't get one until a few days later. I replied and my friend didn't know what the hell I was talking about.
Only started having this problem on my nexus 4. Everything seemed fine when I was on my old gnex a couple weeks ago. So is it a phone, tmobile or software problem? Anyone have similar issues?
Click to expand...
Click to collapse
search around here for the proper apn settings. that will fix you up.

Well wouldn't it already be proper apn settings when I inserted my SIM card?

I am having the EXACT same issue. I tried contacting T-Mobile support about they just "reset" my device on the network. It seems to work better now, but I can usually see when someone tries to send me a message. If it doesn't receive, I just send myself a picture and I'll get whatever was sent to me. However I attributed this mostly to being on 2G at home.
How good of signal are you getting and is it 2/3/4G?

donutman said:
Well wouldn't it already be proper apn settings when I inserted my SIM card?
Click to expand...
Click to collapse
nope. i am on att and just fixed a couple people in a dif thread an hour ago. this is your issue. i just dont have the t-mobile apn settings to help you further.

Do as follows and it might help you:
1. Go Settings - Apps - All.
2. Find SMS app.
3. Force close SMS app.
4. Clear data on SMS app.
5. Go APN settings.
6. Do Settings RESET of APN.
7. Reboot.
It worked for me - though I am in a different operator.
What is also important - MMS comes when you are not on WiFi. Only on Data.
Good luck!

Try these settings for your APN.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
The important changes are the APN type and APN protocol. Reboot and try.
Sent from my Nexus 4 using xda app-developers app

What exactly are those changes going to do?

To be honest I really do not know. Once I changed to those settings I no longer had issues with MMS and had better speed. They also seemed to help a lot of other people. YMMV
Sent from my Nexus 4 using xda app-developers app

Related

SMS Fail

I can't send SMS messages... All was working fine till about 15 minutes ago.
Every time i try to send a msg (tried diff numbers to test), it just says "sms failed" or something.
I can recieve SMS's and make phone calls.
This is really frustrating T_T
I wonder if any apps are the problem
However, the last thing I remember doing before it failed was testing out samsungs "Days" and "Feeds and Updates" widgets.
ps: I've tried rebooting a bunch of times, removing widgets etc.
oswade said:
I can't send SMS messages... All was working fine till about 15 minutes ago.
Every time i try to send a msg (tried diff numbers to test), it just says "sms failed" or something.
I can recieve SMS's and make phone calls.
This is really frustrating T_T
I wonder if any apps are the problem
However, the last thing I remember doing before it failed was testing out samsungs "Days" and "Feeds and Updates" widgets.
ps: I've tried rebooting a bunch of times, removing widgets etc.
Click to expand...
Click to collapse
I take it you have tried removing the battery?
As to reinstalling the App, have a look at this thread. It lists all the Apps on the Galaxy S.
If you can find the one you need (look at page 2 where a member has labelled them all) you may be able to sort it out by re-installing.
thanks for the help mate, unfortunately still no good.
I didn't remove any core apps, however i do have root.
Also, just factory reset the phone and still no good.
Im tempted to try flashing a new firmware...
I hope its not some problem with my provider or simcard.. that's hard to isolate though...
oswade said:
thanks for the help mate, unfortunately still no good.
I didn't remove any core apps, however i do have root.
Also, just factory reset the phone and still no good.
Im tempted to try flashing a new firmware...
I hope its not some problem with my provider or simcard.. that's hard to isolate though...
Click to expand...
Click to collapse
Have to say if you've factory reset then it does indeed point to the telco or card.
If you don't have another SIM card to hand why not take it down to your telco provider and ask them to slip one in and see if a different SIM card would work.
Either that or ask one of your mates if they could temporary let you use their card just to see if you can send messages from their account.
Good idea. I'll see if i can borrow someones simcard.
Also, I just flashed JFB firmware, and the situation is the same (sms not sending).
oswade said:
Good idea. I'll see if i can borrow someones simcard.
Also, I just flashed JFB firmware, and the situation is the same (sms not sending).
Click to expand...
Click to collapse
If it's still the same after flashing then yes, it points towards the SIM card.
Either that or your on a plan that restricts you sending when you go over your limit.
Wish you well finding another.
YAY FIXED!!!
I was googling it up and found some info on SMSC numbers for optus, however I couldn't figure out how to change the SMSC number on the phone.
Lucky when I called up optus customer support, it was super quickly resolved.
Messaging > Menu touch button > Settings > Message centre
Very happy, although I don't know how the problem occured in the first place... :S
(I understand that settings are erasing during firmware update, but I was using stock firmware when the problem started)
oswade said:
YAY FIXED!!!
I was googling it up and found some info on SMSC numbers for optus, however I couldn't figure out how to change the SMSC number on the phone.
Lucky when I called up optus customer support, it was super quickly resolved.
Messaging > Menu touch button > Settings > Message centre
Very happy, although I don't know how the problem occured in the first place... :S
(I understand that settings are erasing during firmware update, but I was using stock firmware when the problem started)
Click to expand...
Click to collapse
Pleased as punch for you..... Nice one........
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Thanks mate. I much appreciate your efforts to help aswell
No problem.
I didn't do much but I know sometimes just having someone to be there and listen is all it takes.

Text message containing 'delta' 'at' symbol

I'm getting strange messages on my HD that contain the 'delta' and 'at' symbols with no content and Orange cant tell me what it is?!
I'm now concerned for the security of my terminal, has anyone heard of this?
Thanks.
Me too. Also on Orange. They *seem* to arrive at the same time as a message from Orange but have a different time so appear earlier on the list. There's also an icon with it (stored on SIM maybe). My guess - strange but harmless. I'm just deleting them. I'd be interested to know what they are though.
Not sure if its related, but I have had people say that they are receiving up to 5 copies of text messages i am sending...
Orange think its a text/email that the phone cant interpret...
received one last week, opened it, blank message so went to delete it and phone froze then reset....
received 2 today, first one dated 4th Dec and second one the time said it was a few hours earlier... didnt open either just deleted them.
hmmmm
Lou, are you on Orange too?
I am wondering if this issue is limited to Orange?
tried to upload a pic i took of it earlier but cant as not enough posts
gavin watson said:
Lou, are you on Orange too?
I am wondering if this issue is limited to Orange?
Click to expand...
Click to collapse
yes i am, will upload pic when i can
Me and the wife are both getting these now and again, both on Orange too. I don't look at them, just delete. I'm curious so if anyone figures out what they are I'd love to know.
the first one worried me as froxe my phone after i deleted it!
dont know if it is connected but when i registered new sim card, i never got texts through to phone saying update, lease delete and turn off hone or what ever they say?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Hi Lou,
Yeah, exactly the same as mine, I have higlighted it with Orange and they claim to be looking into it for me, but do not yet know what is causing it.
It would be interesting to see if people on other networks than Orange are having this issue to know whether it is related to Orange or the terminal.
Yeah I've got the same its only Orange from what I've heard!
Sent from my Desire HD using XDA App
Received the same (although not for a while now), no prizes for guessing network...
Received another one a moment ago! You think it is best to just ignore and delete or open them and delete?
Im still getting them too, just on the phone to Orange, unfortunately they have no idea...
There doesn't appear to be any issue with opening them and deleting them, but please dont take my word for that (terms and conditions apply, etc...)
Are you guys using an Orange-supplied phone, or SIM-free? I'm getting this on a SIM-free phone on Orange network. Just wondering if this makes a difference...?
Sent from my Desire HD using XDA App
Mine is a bit strange!
It is supplied by Orange, but is unbranded, yet is locked to Orange.
Hi I've noticed I get this if I accidents remove the sim/sd card cover not sure what it means though lol.
Sent from my Desire HD using XDA App
Nice to see that Orange read this...
Still no closer to finding out what the issue is though :-(
Just had an update from Orange, they are now speaking to HTC about this issue.
If anyone else has a similar issue, please use this thread as this (beleive it or not!) is what they are monitoring!
Ta!

Google Now screwed after update?

Yesterday I got a Google Now update to show the Sport Teams and Public Alerts. Somehow the update screwed my Weather reporting. When I open Now, I get the ususal Weather card with proper weather in Montreal:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
When I tap on it, instead of showing me the current location, it displays Washington DC? WTF
I remember that previously, it used to redirect me to a google.ca URL and now it goes stright to a google.com URL:
Also, when I search for something on Google Now, the search results are stuck at the bottom, instead of scrolling all the way up like they used to:
Reverting back to old version solves all problems:
Not happy at all. I did a factory reset of the tablet, hoping it will solve the issues, nada, nicht, niet. I also reset the Chrome and Search apps by removing their cache and other stored data. Anyone knows how to fix this? Apparently, to properly report the weather location, the URL needs to go to google.ca instead of google.com one. I would appreciate some help with this issue, thank you guys.
OK, more updates on this issue. The ONLY way I was able to disable the Chrome setting that pushes the verification to google.com (instead of google.ca) was by disabling my US VPN connection, then resetting both Chrome and Google Search apps. Now I have an option in Google Search > Privacy & accounts > Search on google.com:
Still, I'm not more advanced... Now the weather is reported from Quebec city, instead of Washington, heh. No Montreal love... and is such great city:
Apparently, this is ongoing for a while and no developers reported a fix to the Google Now bug.
Does anyone knows where Google Chrome user profile is stored on the tablet?
Idk what's wrong with yours but I use mine everyday and haven't had a single issue with it. Just go into apps and clear there data for chrome and see if that helps
Sent from my Nexus 7 using xda app-developers app
mixalot2008 said:
Idk what's wrong with yours but I use mine everyday and haven't had a single issue with it. Just go into apps and clear there data for chrome and see if that helps
Click to expand...
Click to collapse
I guess you missed the part where I cleared the cache several times and also formatted the tablet entirely, ehh?
Are you using precise location?
Yeah I'm using the where I am option. I don't know why yours isn't working. Are you in or outside of the us?
Sent from my Nexus 7 using xda app-developers app
I'm in Montreal Canada. There are other people in States who have the same problem:
http://code.google.com/p/android/issues/detail?id=35465
I noticed that on my Galaxy Nexus phone I did not have the Precise Location dot marked as blue... and it asked me to "Use Precise Location". As soon I did that, my phone started to report wrong locations also. The card is correct, but Google Chrome is not... now both on my phone and tablet.
Yeah I have no idea I just did one by asking how's the weather and I works fine. Is your GPS enabled?
Sent from my Nexus 7 using xda app-developers app
Mine is fine too. Looks like you got to reflash the stock rom or whatever rom you were using
Sent from my Nexus 7 using Tapatalk 2
Guys, did you actually read my post? I'm on stock ROM and I did a factory reset, as well many app resets.
I have no idea how else you want me to put it... obviously everything is stock with all default options enabled.

AT&T MMS woes

Ok, so this is really annoying and any help would be appreciated. I am spending the summer in a place where there is no 3G (i know right...) and only edge. Problem is that whenever i try and send a picture it will just sit on sending and nothing will ever happen (besides my battery dying...). I can't seem to get pictures either. The weird thing is that i traveled to somewhere with 3G today (Nashville, TN) and the pictures still didn't send. Now i know Edge is super slow, so i tried sending a small picture, 290 x 343 @ 40KB and that wouldn't send either, so file size is not the problem. Also i have tried both of these APNs, XDA and Reddit with no luck. Please don't be useless and recommend checking my APN settings because i have already done that multiple times unless you have a different one that works. I am on a postpaid ATT iPhone 5 (LTE) plan. Thank you for any useful replies. Possibly throw some BTC to whoever helps me resolve this.
Edit: Also I would like to make clear that data works while on edge, just not MMS.
First, you are on the wrong plan. You should be on the non iPhone, non LTE smartphone plan. I'm not sure if that is making a difference, but second, did you try the apns I posted in that xda thread? http://forum.xda-developers.com/showthread.php?p=40899440
A) There is nothing wrong with being on an LTE plan, that's how so many people got their LTE to work. Secondly the iPhone portion should be find since the data works, it's the MMS that doesn't and MMS is a standard. I will try those APN settings and report back shortly.
EDIT: Tried your APN settings, same thing, stuck on sending since i replied to your post.
NoL1m1tZ said:
A) There is nothing wrong with being on an LTE plan, that's how so many people got their LTE to work. Secondly the iPhone portion should be find since the data works, it's the MMS that doesn't and MMS is a standard. I will try those APN settings and report back shortly.
EDIT: Tried your APN settings, same thing, stuck on sending since i replied to your post.
Click to expand...
Click to collapse
I pretty much figured that because the plans should be backward compatible. It may not make difference which plan you have, but AT&T sure makes a big deal about it. If those apns didn't work for you, then it is unlikely you have an apn issue. MMS is not hard to get working. You can use the two apn setup I provided or one of the single apns and as long as you have MMS in the apn type, it should work. Just make sure you are entering EXACTLY as it should be, or it will not work. Idk if AT&T will assist you since you have an unsupported device, but if you call them, the first thing they are gonna do is switch your plan. Are you rooted or not? Have you tried a factory reset.
Yes and yes, the problem arose when i arrived in this place with Edge only, previously my phone had never seen Edge. Nothing will send on edge, and when i traveled to Nashville yesterday the items still didn't send nor did any new ones even though i was connected to 3G. I doubt it is an APN problem since it was working (somewhat) fine in SLC.
Ok so something weird, it seems the problem is with my texting app. Lightflow will flash the LED signalling I received an MMS, and i will get a notification in the web portal for mighty text saying the same thing, but from my phone nothing is shown. Any ideas? Currently reflashing the latest version of PA Gapps.
Just curious, did you "delete / cancel" the stuck MMS messages, before trying to send new ones?
I have seen issues with this in the past.
SpookyTunes said:
Just curious, did you "delete / cancel" the stuck MMS messages, before trying to send new ones?
I have seen issues with this in the past.
Click to expand...
Click to collapse
Yes, i deleted the previous messages before attempting to send again.
So i reflashed gapps and all the messages people tried to send me showed up with a button to download the content, but every time I click on it it fails. Pictures still won't send as well. Also there is a new icon to the right of "sending".
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my Nexus 4 using xda app-developers app
Just reflashed stock and pictures seem to be sending fine, not sure though yet, and haven't been able to get anyone to send me one yet, this is with the stock APN settings. Gonna change to the ones listed here (the ones i was using) and we will see how that goes. And yes this thread will be bumped all to hell until this is resolved.
Flashed stock, and changed APN settings to the ones i was previously using, and MMS is fully functional now. Though this we have concluded that the problem MIGHT lie with PA. Going to attempt a completely clean flash of PA and i will report the results.

[Q] [TMO] Group Messaging Support?

So I've had my phone a little over 2 weeks now and still have not figured out how to get group MMS to show up in a single thread vs individual threads.
Most of my coworkers use iPhones and use group messages to coordinate in the field and its a huge drawback for me not being able to reply to all. My Nexus 4 handled this just find but I haven't found a way to enable it within the stock SMS app.
If anybody has a work around or directions to what I'm missing I'd be extremely grateful.
Thanks!
New Hangouts with sms/mms support. Stock app sucks for multi/prop/carrier devices. The only carrier app I have found that works well, almost perfect, between synced multiple devices even, is Verizon messages. If your trying to reply to all, why would you even want to show in individual threads... this is part of the problem. Enable group conversations, even in stock it shows multiple people in one thread for me.
Steamer86 said:
New Hangouts with sms/mms support. Stock app sucks for multi/prop/carrier devices. The only carrier app I have found that works well, almost perfect, between synced multiple devices even, is Verizon messages. If your trying to reply to all, why would you even want to show in individual threads... this is part of the problem. Enable group conversations, even in stock it shows multiple people in one thread for me.
Click to expand...
Click to collapse
The stock app from my Nexus 4 worked great and had the options to make group messages MMS and show all recipients in a single thread. On the T-Mo (so far as a I know, I think AT&T as well) there are no options within the stock messaging app for ANY group options.
I've seen people switch to using a 3rd party app like textra but I'm a bit disappointed that single-thread group MMS was not included for us (T-Mo).
Stock apk, a all I have is this. Works fine in one thread, multiple people. Pictures too. Though, no iPhone contacts. Verizon messages work with everything for me. I'm pretty sure the iPhone thing had been a long standing problem. I once remember using a modded apk that converted all to compatability(mms+). It also had a dark theme, looked exactly like stock,
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Categories

Resources