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Has anyone successfully cleaned the dust in their htc evos?
I have some dust in the top left corner near the htc logo and it is definitely under the screen and not under my screen protector.
Is there a way for us to open the evo and get to the area of the screen in question and use a can of compressed air to get the dust off?
If there is a way where are the directions? I haven't seen a how-to on opening the evo to get to the screen area.
Thanks in advance.
My phone is great working condition (rooted with custom kernel, theme, etc) and I would rather avoid having to bring my phone in if I don't have to.
I have the exact same problem. dont know whats causing it. but upper left. its been growing over the last month. making its way out into the center slowly but surely. very distracting. id love to be able to get rid of it.
dust, top left here too. not much, but i can see it only under sunlight.
gigabit said:
dust, top left here too. not much, but i can see it only under sunlight.
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Same, it's only noticeable at the right angle and light. For now I will wait it out. Hopefully it doesn't get too bad in a short period.
Same here. Have not noticed it on my wife's yet.
-frank
Sent from my PC36100 using XDA App
Its because of the gigantic unprotected hole for the audio. Happens to all Evos.
Yes I have it also. I contacted HTC directly and you have to send it to them and they will keep it for 2-3 weeks. They also said in the email that there technician will determine if its a warranty fix or not. So good luck. Anyone else get theres fixed?
werxen said:
Its because of the gigantic unprotected hole for the audio. Happens to all Evos.
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Nope its not from that I had a dust shoot plug since I got my EVO and it still had dust under the screen. Took the phone to the repair center and they replaced the screen. The screen is a complete unit which includes the black plastic and the buttons. Its all one piece. They showed it too me after they took it apart and we had no idea how the dust got in there.
zone23 said:
Nope its not from that I had a dust shoot plug since I got my EVO and it still had dust under the screen. Took the phone to the repair center and they replaced the screen. The screen is a complete unit which includes the black plastic and the buttons. Its all one piece. They showed it too me after they took it apart and we had no idea how the dust got in there.
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So Sprint was able to fix it at there repair center? Is it a quick fix or do you have to leave it? Did you have to buy the phone from Sprint also?
mconigs78 said:
So Sprint was able to fix it at there repair center? Is it a quick fix or do you have to leave it? Did you have to buy the phone from Sprint also?
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It takes about 20 minutes I did not leave the phone it was still rooted. I bought it at radio shack. Problem was the ear piece started crackling like it was blown. the guy worked on it some more now the ear piece doesn't work at all and a replacement EVO is on the way. Another post exists about this. They told me they have 3 revisions of the screens mine was rev. 2 they replaced with a rev. 3.
I had the same problem. I unrooted (big deal) took it to a repair center and they were going to clean it out for me. Turns out the internals of the power button were broke and I walked away with a brand new phone. Went home, used unrevoked and rerooted (another big deal) and haven't had any problems after having the phone for a month. Just take it in. Worst case they clean it. (Rooting and unrooting is too easy. Don't be lazy. Its a new phone.)
Sent from my PC36100 using XDA App
gu3r0 said:
I had the same problem. I unrooted (big deal) took it to a repair center and they were going to clean it out for me. Turns out the internals of the power button were broke and I walked away with a brand new phone. Went home, used unrevoked and rerooted (another big deal) and haven't had any problems after having the phone for a month. Just take it in. Worst case they clean it. (Rooting and unrooting is too easy. Don't be lazy. Its a new phone.)
Sent from my PC36100 using XDA App
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They can't clean it the screen is a sealed unit it has to be replaced. They didn't care that the phone was rooted. I called and asked what their policy was on rooted phones they didn't care as long as you aren't having software issues.
Not what the Guy at sprint said. He said they had cleaned a couple other ones.
zone23 said:
They can't clean it the screen is a sealed unit it has to be replaced.
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Sent from my PC36100 using XDA App
gu3r0 said:
Not what the Guy at sprint said. He said they had cleaned a couple other ones.
Sent from my PC36100 using XDA App
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I don't know how I saw it.
The piece all the way to the left is the screen the dust gets inside of it. It does not come apart. Maybe this second photo but I don't believe the dust was under that glass. I think it was in the display itself. Either way they replaced all of it.
I can't really ague that the dust wasn't under the glass maybe it was. I also can't argue that they can't take the glass off maybe they can. Either way I didn't care as long as it was cleaned.
In the pictures you posted it looks to me like it lacks a complete seal and more of an adhesive to keep the two layers together. But like you, it really didnt matter to me as long as it was getting resolved, and it was even better news I left the store with a brand new one.
zone23 said:
The piece all the way to the left is the screen the dust gets inside of it. It does not come apart. Maybe this second photo but I don't believe the dust was under that glass. I think it was in the display itself. Either way they replaced all of it.
I can't really ague that the dust wasn't under the glass maybe it was. I also can't argue that they can't take the glass off maybe they can. Either way I didn't care as long as it was cleaned.
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I have the exact same problem, dust in the upper left hand corner.
I just realized I have dust on the upper left hand corner also. I am kind of pissed it's only a little over a month old.
Same thing, yet my evo is only two weeks old.
Sent from my EVO
I just had my screen replaced at Sprint because of dust in the upper left corner. The rep told me it was a known problem. Had my phone back in a little over an hour and a half. Gave it to them rooted and running Fresh...not a word was mentioned about it. This was on my launch day Evo with the Nova screen. I think the replacement is an Epson, but I don't remember how to check.
So i was doing a final check before i go ahead and unlock bootloader and start flashing since unlocking voids your warranty with google.
upon inspections, i found out that when i PUSH on the lower left corner on the phone, it creaks PRETTY loudly, it almost sounded like im clicking on my mouse....
Anyone else got this!??!?!
look at the frame of your phone. mine wasn't flush where the chrome and rubber frames met, and had to rma it
no, everything look uniform. Same color and all. it just clicks when i push out.
Also not when i plug in my charger and wiggle it a bit. it makes some noise....i know its not my charging cord cuz i use like 3 different ones.
Thanks,
You can relock the bootloader that's a non issue. I have the creaking clicking sound too but on the left side above the volume rocker. I was going to exchange it but went to the T-Mobile store and the sales reps N4 and the display unit do the same thing. No unevenness in the bezel to case on any of them either. I decided there are worse problems in the world.
Sent from my Nexus 10 using Tapatalk 2
i dont have this issue, phone really feel solid!
Have the same thing on the left side of the USB port looks flush but I can push it in a little and it makes a noise doesn't seem to be doing any hard and it doesn't look off so I'm fine with it
Sent from my Nexus 4 using xda app-developers app
I have the same creaking in the bottom left corner, right below the speaker. It creaks if I squeeze the two ends of the glass, or if I squeeze the bezel in that area. I'm slightly nervous that this may contribute to the back glass cracking, but I think that's probably being overly paranoid. I actually ordered a torx T5 screwdriver to see if loosening and tightening the screw in that area makes a difference. I'll post back here once I get the screwdriver and try it out.
nyijedi said:
I have the same creaking in the bottom left corner, right below the speaker. It creaks if I squeeze the two ends of the glass, or if I squeeze the bezel in that area. I'm slightly nervous that this may contribute to the back glass cracking, but I think that's probably being overly paranoid. I actually ordered a torx T5 screwdriver to see if loosening and tightening the screw in that area makes a difference. I'll post back here once I get the screwdriver and try it out.
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Please do. I'm a sufferer as well and just thought a few minutes ago if tightening the screws could help. Because if that's all it is, then... BALLIN'.
But seriously, even if it doesn't help, I think I'll be able to live with it. I mean I don't normally squeeze the bottom of the phone like that.
Patently waiting for a reply
I should have the screwdriver by Wednesday, according to USPS. I will update everyone once I get it.
Sent from my Nexus 10 using XDA Premium HD app
nyijedi said:
I should have the screwdriver by Wednesday, according to USPS. I will update everyone once I get it.
Sent from my Nexus 10 using XDA Premium HD app
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I have tried the Torx screwdriver for this issue. It doesn't do anything. My first Nexus was really bad with this problem, picking it up would cause a creak...you could even push the bezel at the bottom left corner and it would feel "mushy", as there was some slight give. I got an RMA and the replacement unit arrived yesterday. Same issue, but not as bad as the first one...there's no give on the bezel, but squeezing that left corner can produce a creak. Looking at the teardown on iFixit, I don't see what would cause this other than glue from the back or pressure on the speaker unit.
oh damn, that issue is worst than mines. Good luck on it bro
mines is just pushing in on the corner...i can pretty much live with it since i have my bumper on 24/7 but im thinking about getting a rma.
what do you guys think? rma or no?
ugotproblemz said:
oh damn, that issue is worst than mines. Good luck on it bro
mines is just pushing in on the corner...i can pretty much live with it since i have my bumper on 24/7 but im thinking about getting a rma.
what do you guys think? rma or no?
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If that's the only issue, and it's not that bad, I wouldn't rma it. The chances of getting one with something else wrong make it not worth it in my view.
Sent from my Nexus 4 using xda premium
yea, besides the corner issue, i have the buzzing from the earpiece as well..but other than that. everything else is perfect.
thanks
The creaking in the lower left of my N4 seems to have gotten worse. It's not a huge deal, especially since I normally keep my N4 in a TPU case, but it is annoying. Anyone else notice the same thing? I'm tempted to put a very small amount of crazy glue near where the glass and plastic meet in that corner (ever since a tiny amount of crazy glue completely fixed the screen lift problem with my N7, it's been on my mind for various fixes).
I have the same thing on the upper left corner just above the volume button. Again this is on the plastic surround. If I hold in landscape for example the area my left thumb goes lands right there and it creaks hell. However it won't do it again unless I press slightly on the glass in the same area and it clicks.
These all sound like clips or something not clicking into place.
My volume rocker was loose from day one, now the power button is getting loose the more I use it.
Poor BQ IMO.
I need to stay out of these forums you guys are making me paranoid looking for things I shouldn't. like squeezing my phone and doing all sorts of strange things lmao
daddioj said:
I need to stay out of these forums you guys are making me paranoid looking for things I shouldn't. like squeezing my phone and doing all sorts of strange things lmao
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Every time I grope my phone it makes a noise
Sent from my Nexus 4 using xda premium
daddioj said:
I need to stay out of these forums you guys are making me paranoid looking for things I shouldn't. like squeezing my phone and doing all sorts of strange things lmao
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Haha. Don't go too crazy. The creaking, at least in my case, is a minor annoyance. It's not a big deal. I've learned a long time ago that there's no such thing as a perfect phone.
Sent from my Nexus 4 using xda premium
nyijedi said:
Haha. Don't go too crazy. The creaking, at least in my case, is a minor annoyance. It's not a big deal. I've learned a long time ago that there's no such thing as a perfect phone.
Sent from my Nexus 4 using xda premium
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You guys are crazy.. you paid $300/$350 for this device, why would you settle for something that has defects?? Get a replacement from Google.. Cmon man
Sent from my Nexus 4
I just pulled the S4 out of my trouser pocket (front) and the screen has been broken. :crying:
It did not drop or so but I went some kilometers in the car and it got some tension in the pocket Apparently the plastic chassis is rather soft and could not save the screen enough.
Can you show some pictures
Sent from my GT-I9500 using Tapatalk 2
Here you are. You can see the crack only when you look very closely. Don't know how to photograph this. When the screen is off you don't see nothing.
Id say it is a bit weak, Ive cracked my front glass (digitiser is fine) between the home button across the menu touch to the side. Ok I dropped it from 4 feet onto concrete but I dropped my S2 about a hundred times before the screen gave. It (S4) is still fully functioning so doesn't bother me, It was the second drop- the first just dented and chipped the chrome effect plastic surround bezel that really should be made of titanium on this phone as its so light and fragile.
I wont swap it on insurance exchange until I break it proper and it is unusable, Orange UK are very good with insurance, £25 admin fee and courier swap the next day.
Ive only had it 2 weeks !
loggy said:
Id say it is a bit weak, Ive cracked my front glass (digitiser is fine) between the home button across the menu touch to the side. Ok I dropped it from 4 feet onto concrete but I dropped my S2 about a hundred times before the screen gave. It (S4) is still fully functioning so doesn't bother me, It was the second drop- the first just dented and chipped the chrome effect plastic surround bezel that really should be made of titanium on this phone as its so light and fragile.
I wont swap it on insurance exchange until I break it proper and it is unusable, Orange UK are very good with insurance, £25 admin fee and courier swap the next day.
Ive only had it 2 weeks !
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You should be more careful with your devices. You seem to drop them a lot. In less than two weeks you dropped your S4 two times. Something is definetly wrong with you. Put on a soft case at least.
Sent from my GT-I9505 using xda premium
MaKTaiL said:
You should be more careful with your devices. You seem to drop them a lot. In less than two weeks you dropped your S4 two times. Something is definetly wrong with you. Put on a soft case at least.
Sent from my GT-I9505 using xda premium
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Thanks, good advice, Ive just ordered one of >> these<< .I've got 2 years with this S4 so I may as well try not to break it as I really do tend to drop my phones a lot.. lol..
I put my phone in my front pocket all the time and this scares me before I got my S4.
tricki said:
I just pulled the S4 out of my trouser pocket (front) and the screen has been broken. :crying:
It did not drop or so but I went some kilometers in the car and it got some tension in the pocket Apparently the plastic chassis is rather soft and could not save the screen enough.
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I seriously doubt the phone broke like that from just being in your pocket. Are you telling the whole story? I've had my S4 in my pocket every day since it was available on April 25th and it's still perfect. Oh yeah, I work in elevator constriction
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Buy rigid screen covering cases, pockets aren't safe they're either tight and exert pressure or they're loose and bang about, the phone is worth a lot of money and deserves protecting.
tricki said:
Here you are. You can see the crack only when you look very closely. Don't know how to photograph this. When the screen is off you don't see nothing.
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There's definitely more to this story that you aren't telling us.
tricki said:
Here you are. You can see the crack only when you look very closely. Don't know how to photograph this. When the screen is off you don't see nothing.
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That's a cracked amoled and not the glass, which explains why you can't see anything with the screen off.
If you've ever seen an s3 / s4 amoled you'd know exactly how thin and fragile they are. Best way to explain it is like an egg shell. It breaks to bits when any pressure is exerted on it.
So it seems that pressure from your trousers has flexed the body and cracked the inner amoled screen.
Sent from my GT-I9305 using xda premium
Tricki, same happened me mate. Contacted o2 uk thru chat and explained what happend. They shipped me a new s4 straight away as its within the first 28days of purchase. The courier took the broke one back to o2. Hope you can get urs changed
Sent from my GT-I9505 using xda premium
sxi200 said:
That's a cracked amoled and not the glass, which explains why you can't see anything with the screen off.
If you've ever seen an s3 / s4 amoled you'd know exactly how thin and fragile they are. Best way to explain it is like an egg shell. It breaks to bits when any pressure is exerted on it.
So it seems that pressure from your trousers has flexed the body and cracked the inner amoled screen.
Sent from my GT-I9305 using xda premium
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glynnd said:
Tricki, same happened me mate. Contacted o2 uk thru chat and explained what happend. They shipped me a new s4 straight away as its within the first 28days of purchase. The courier took the broke one back to o2. Hope you can get urs changed
Sent from my GT-I9505 using xda premium
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Thank you for your reply. It might be that there were some keys in my pocket when I had to carry some heavy stuff around.
Now I learned how fragile it is the hard way. I just hate those flip cover cases but it is "highly recommended" apparently.
I purchased the unit two weeks ago. I will see how nice the return policy is.
Your not alone Tricki There are at least 3 other threads with the same reports of the S4 breaking in pockets!
Mine broke in my pocket also!
To all these people saying there must be more to this story, mine was taken out of my car mount, put in my front right empty pocket (screen towards leg) after I got out of my car, I walked into my house took the phone back out of my pocket to discover the LCD had cracked! No physical damage anywhere on the outside of the phone, digitiser completely fine! Phone has never been dropped and hasn't been knocked on anything! Every other phone I have ever owned well over a dozen, over even more years has survived being carried like this!
To say the Amoled is very thin and fragile in the S4 is an understatement!
This is not new. Happend to the Galaxy S3 as well: https://community.verizonwireless.com/thread/777720?start=0&tstart=0
Pro tip of the day, dont leave your phone in the pocket when you are sitting somewhere.
Phones are suitable for pockets but not sitting on them...
shadowcore said:
Pro tip of the day, dont leave your phone in the pocket when you are sitting somewhere.
Phones are suitable for pockets but not sitting on them...
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Thank you - but I don't sit on my front pockets. Anyway I thought a "Life Companion" would be a bit more durable
tricki said:
Thank you - but I don't sit on my front pockets. Anyway I thought a "Life Companion" would be a bit more durable
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Actually, your report made me think about amoled displays. If they have this type of weakness, it makes them really fragile compared to LCD displays.
Also, my tip was meant to be general. I sometimes forget my phone on the pocket but I usually tend to take it out before sitting. Your report makes me think about this even more.
I wonder if this happens on other non-oled devices.
And one more thing,just because your pocket is on the front does not mean that a phone does not slide to the side.
Never heard of problems like this from the S2. I used to have one. I never took special care about it. It just worked fine and survived some drops.
I think a phone should survive some stress. Perhaps it is just the combination of size and plastic chassis.with the Galaxis which followed the S2.
bad apple?
https://www.youtube.com/watch?v=q3mhAVC6cBA
I do not have photos at the moment(no better camera atm) BUT on the sides the screen seems to be coming up. Bought the week it came out and haven't dropped it or replaced parts. Its not easily seen but I can press the sides down and the screen settles. Also its easily felt with the finger nail, it is not flush with the silver frame. It is like that on both sides. Anyone else have this issue?
Sent from my SGH-I337 using XDA Premium 4 mobile app
toxicpaulution said:
I do not have photos at the moment(no better camera atm) BUT on the sides the screen seems to be coming up. Bought the week it came out and haven't dropped it or replaced parts. Its not easily seen but I can press the sides down and the screen settles. Also its easily felt with the finger nail, it is not flush with the silver frame. It is like that on both sides. Anyone else have this issue?
Sent from my SGH-I337 using XDA Premium 4 mobile app
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If it's causing you issues, then go back to AT&T and explain to them what the problem is, they might be able to swap it out, send it to AT&T or send it to Samsung for repairs.
Oh yeah. No problems with my device.
emckai said:
If it's causing you issues, then go back to AT&T and explain to them what the problem is, they might be able to swap it out, send it to AT&T or send it to Samsung for repairs.
Oh yeah. No problems with my device.
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Well I do not use the insurance anymore, took it off about a month ago. Plus if I take it back they would swap it out for an mf3 so no thankyou xD I am just wondering if anyone else had that issue, aybe it could be that the phone has been getting super hot and caused the glue to mess up? I have sen my phone hit 50 degrees cel and up. I tax my phone a lot because I am on it all the time, I prefer it more than the PC.
See
It can be possible that the heat is causing the issue but the adhesive that is applied onto modern phones are very strong. Especially the adhesive bonding the glass and AMOLED. I doubt the heat from the phone will cause any kind of issues towards the adhesive on the AMOLED+glass. You'll need to get the screen to around 70C (constant) for the adhesive to become soft.
Regarding the insurance, if you bought it the week it came out you should still have warranty with Samsung. (1 year manufacturer)
I just received a new Sprint Galaxy S7 Edge in the mail a few days ago. As I was applying a new screen cover, I noticed a very small green piece (what I assumed was plastic) sticking out from the edge of the phone (though not by much, it didn't even make it passed the silver metallic looking frame). It bothered me quite a bit (maybe more than it should), but I was also concerned that maybe this piece went in deeper than I could see, and compromised the water resistance (glue seal). So, I grabbed a small razor blade and, without actually sticking it into the edge of the phone, just tried to move the plastic piece. After a little bit of moving, I got it to actually come out. It was a green triangular plastic piece pictured in the attached image.
So what could this piece be from? Should I be concerned? Should I return the phone and wait however many days for another and be out the $10 spent on a screen protector?
Any input would be appreciated.
Edit:
I've attached an image showing where exactly the piece was lodged.
Was it under the actual screen or the screen protector?
RileyIssKing said:
Was it under the actual screen or the screen protector?
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I've updated the original post with an image showing where exactly the piece was lodged. It was between the screen itself and the metal/plastic piece outlining the phone.
hotelmariofan said:
I've updated the original post with an image showing where exactly the piece was lodged. It was between the screen itself and the metal/plastic piece outlining the phone.
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If you have had the phone long Idk if there is much you can do because I don't think it would have come from Samsung like that. It may have been in your pocket and it just ended up happening. Sorry if I was no help.
RileyIssKing said:
If you have had the phone long Idk if there is much you can do because I don't think it would have come from Samsung like that. It may have been in your pocket and it just ended up happening. Sorry if I was no help.
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I've had it for 3 days and only just opened it yesterday, so it has received one day of use, and I noticed this soon after opening the box and applying the screen cover.
hotelmariofan said:
I've had it for 3 days and only just opened it yesterday, so it has received one day of use, and I noticed this soon after opening the box and applying the screen cover.
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Take it to a Samsung center (usually inside of a best buy) and talk to them. If it was a Samsung made problem then you should be able to get your phone replaced or repaired under your warranty if your water seal is broken.
Put it in water and see if the seal is broken, do it now before the return period ends. If it takes in water, return it, If not I would not be to concerned.
Sent from my SM-G935F using Tapatalk
grneyez said:
Put it in water and see if the seal is broken, do it now before the return period ends. If it takes in water, return it, If not I would not be to concerned.
Sent from my SM-G935F using Tapatalk
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While it has IP68 rating, they don't guarantee that it's waterproof, so IIRC, they don't actually cover the phone for water damage. So if the seal is in fact compromised, I'd be screwed.
Then return the phone and get it exchanged.
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