Hi there guys,
I got my Samsung Galaxy S4 yesterday, to which I found there was a software update. Due to Samsung limiting the amount of devices that can use the software update OTA, I was unable to download it so I installed Kies and decided to update via that. One I installed Kies (including an update on launch) I plugged my S4 in. After some inevitable connection issues, my device finally was connected.
When I went to update the software, however, it just says 'Firmware Information' and then there is nothing there. Furthermore, I know that 3 GB worth of Music is on my SD card, yet Kies says there is 10 KB on my SD Card. I have tried re-installing, no luck.
I am using Windows 8 and have Kaspersky installed.
Related
Hi guys, does anybody have problem connecting to samsung kies app? My kies does not recognize my galaxy s when trying by cable or bluetooth,and when connecting by bluetooth I only can choose between win mobile or symbian device.
Anybody could suggest advice? It'd be very thankfull.
Cheers
Sent from my GT-I9000 using XDA App
I hade problems even installing that useless program. Samsung must be ashamed for that "thing". Just dont use it.
Oh I see.
So what is the way of updating official firmware? I realize it's a noob question.
Sent from my GT-I9000 using XDA App
I'm a noob here too
I have learned through reading other posts though so here it is:
You don't need to have Kies recognise your phone to install firmware. You just need to have the drivers for your phone installed. Easiest way to do that is install Kies. It will automaticaly install the drivers. Whether Kies recognises your phone is irrelevant.
You basicaly can find all you need to flash official firmware at h t t p ://samsung-firmware.webs.com/samsungi9000.htm. There are also instructions on how to do it in the page. I also think there is a thread here with instructions but you will have to search for that yourself
Before you do anything I would suggest reading h t t p ://forum.xda-developers.com/showthread.php?t=723596&highlight=big+faq
One other thing is that I have not been able to make flashing with Odin work on my Win7 laptop. Thank god I still have WinXP SP3 on my desktop.
And sorry for the web pages not being linked. Noob users like me can't post links
So far no problem connecting for me. I am. Using win 7 ultimate.
Sent from my GT-I9000 using XDA App
Firstly the firmware on Samsung Firmware website is leaked firmware and is not official releases. So some of the firmware can be at a stage less then optimal. Just making sure you have all the facts.
Secondly you might be able to resolve your Kies problem by downloading the latest Kies, installing, connecting to your phone. If no luck then remove your SD card and try again. If no good then format your internal SD drive and try again ensuring you have backed up your data first to the SD card.
This has been found to resolve most Kies issues and enabled people to reconnect with Kies.
Wish you luck with it.
Ancient_One said:
Firstly the firmware on Samsung Firmware website is leaked firmware and is not official releases. So some of the firmware can be at a stage less then optimal. Just making sure you have all the facts.
Secondly you might be able to resolve your Kies problem by downloading the latest Kies, installing, connecting to your phone. If no luck then remove your SD card and try again. If no good then format your internal SD drive and try again ensuring you have backed up your data first to the SD card.
This has been found to resolve most Kies issues and enabled people to reconnect with Kies.
Wish you luck with it.
Click to expand...
Click to collapse
I just tried to install the latest version of Kies at work, wow was that worse than my original Kies install (the version just prior).
I got the same message I read about "no internet connection, try to connect again" or whatever, but I just blew through it and hit retry every time it popped up (probably about 35 times for just 84KB). So, anyways, I'm at 84KB out of 81KB (yes, you read that correct) and this method no longer worked, I had already disabled my firewall because I read something about that a while ago, but that didn't help here. So, giving up I hit "no", well Kies worked fine after that and my phone connected to it...
the install...sucked...tho...
I too had trouble using the latest Kies, just refused to see the phone connected, but I could use mass storage mode with no trouble...
Fix for me was to stop Launcher Pro and re set TWLauncher as default Home, then connect phone to PC and slect Kies mode, this worked a treat and Kies detected my phone straight away?
So If you are using a third party Home app, try using the TWLauncher as default Before connecting to PC...?
I had a lot of problems with Kies before. But after lates upgrade (2-3 days ago) i have 10 on 10 with success. I am on Win 7 Ultimate x64 and Windows XP pro SP3 at work.
I took of adw and kies worked fine for me.
alovell83 said:
the install...sucked...tho...
Click to expand...
Click to collapse
The latest Kies is available as an executable download on the Samsung Firmware Website you only had to download this and install mate.
At least you have a working Kies now.
Yeah I installed kies just yesterday and it took for ages to install it.i I'll try the stuff you guys advised, thank you so much for all the help. I'll let know if i was successful.
Sent from my GT-I9000 using XDA App
Hi All!
I've a strange problem connecting to Kies. When i connect the phone and select kies modus the mtp program tries to initialize and crashes. This happens in a loop and this happens even, when i connect it to plain linux (my windows runs in a VM). ATM i m using Samset 1.9c but it happens with stockjm5, too. any ideas?
Just posted up on the themes and apps page, but basically with windows 7 64 Bit it is terrible, hardly ever connects.
On my 32 bit desktop I can at least connect most of the time, but your constantly having to pull in and out the usb cable.
It crashes, syncing with outlook is buggy and clunky...
This really lets the whole galaxy experience down for me, love the device to bits, but connecting to the PC is a pain
I tried everything
nothing seem to work for me
are there other ways to update the phone? like OTA?
Have you installed the most recent version of Kies.?
Have you removed the SD card form the Galaxy S?
Have you formated your internal SD drive on the Galaxy ensuring you have a backup of your data.?
These steps all seem to fix most problems with Kies. Has for me, has for a lot of people.
Also Kies does not like Debug mode nor does it like Mass storage device so ensure these are off on the phone.
Hey guys.. Kies only work with the default launcher... I don't know why, but the MTP application don't work if you have other launcher (like ADW.Launcher). Try to come back to the original and be sure that you are at home before connect the phone in order to get the MTP Application windows on focus...
deleting ADW and restarted the phone and the pc that was the only way... whats the last firmware? I havent had a firmware update yet:S
Hi
I have no problems connecting to Kies, if i reboot the the phone and then connect.
You don't need to delete ADW... only switch to default launcher..
Hi,
I am attempting the Froyo update on Vibrant through Kies Mini following the T-Mobile Instructions at the following location provuded by twitter account galaxyssupport
I am able to download and install Kies Mini successfully. The drivers seems to be correctly installed because Windows 7 or Windows Vista is able recognize the device. At Stage 3 as instructed I open Kies Mini. It asks me to connect my Vibrant to the computer. I complete this step and that is it. Kies Mini is not able to recognize that the Vibrant has been plugged into the computer though Windows is able to.
I tried this on three different laptops Windows 7 64 Bit and 2 different Windows Vista 32-bit. All to the same result. After going through some of the forums, I set the USB debugging mode on on my Vibrant and connected the device to the computer. On all the three laptops the Kies Mini Crashed with the following error "MiniApplication Launcher has stopped Working".
BTW I even tried by removing my SD card as some forums suggest. No luck
Anyone who has gone though similar troubles and could come up with a solution to get Froyo on Vibrant.
I called T-Mobile they said it is Samsung's problem and then I called Samsung. The CSR who picked up the call asked me few mundane questions some of them same questions repeatedly. Then she said she will connect me to an high level support and WOW that Number does not work and the call ended with the message "EXITING THE SYSTEM" !!!! Samsung and T-Mobile is a dead end now.
Any help would be greatly appreciated.
Thanks & Regards,
TMax
Mini Kies wont recognize it with USB Debug on...it has to be off and try running it as administrator, with the stock TWLauncher..not LauncherPro, Zeam, or anything like that or you'll get a "Need idle screen warning" if your using one of those.
I'm having the same issue... i've did a factory reset... removed sd card... tried debug on and off... Still nothing. keeps showing "Unregistered Device"
You could just learn ODIN (not hard) and ODIN to this.
http://forum.xda-developers.com/showthread.php?t=919687
That'll be the same as getting it via mini kies.
FlameEffex said:
I'm having the same issue... i've did a factory reset... removed sd card... tried debug on and off... Still nothing. keeps showing "Unregistered Device"
Click to expand...
Click to collapse
I have "Unregistered Device" issue, it seems like all the exchanged/refurbished units cannot be updated for now.
lexluthor said:
You could just learn ODIN (not hard) and ODIN to this.
http://forum.xda-developers.com/showthread.php?t=919687
That'll be the same as getting it via mini kies.
Click to expand...
Click to collapse
Where can I download the official KA6 rom? forget Kies, I want to do it via ODIN.
parahelium said:
Where can I download the official KA6 rom? forget Kies, I want to do it via ODIN.
Click to expand...
Click to collapse
Look in this thread...
http://forum.xda-developers.com/showthread.php?t=919687
parahelium said:
I have "Unregistered Device" issue, it seems like all the exchanged/refurbished units cannot be updated for now.
Click to expand...
Click to collapse
what would that have to do with anything?
Damn, I have the same problem here.
Using TWLauncher (cleared Zeam defaults), not on debug mode...
I had the same problem. I was using a very thin gage usb cable. I then switched to a heavy gage cable and it worked just fine. Give that a shot.
Sent from my SGH-T959 using XDA App
I'm using the original cable. Got back to home (TW Launcher) and it worked.
I've spent a bunch of time on the phone with T-Mobile and Samsung; 7 hours. I believe the issue is with the KA2 update that was released a couple of days before the KA6. Neither Level 3 reps knew anything about it and kept referencing JI6. Used both Mini Kies received an unregistered device error (I registered my device through Samsung) and used the full version of Kies 1.5.1.1 and it said my firmware version was not available for an update. Use Odin it works and took about 5 to 10 minutes and I didn't lose my user preferences, apps, contacts, etc. Everything works great even GPS.
Ahhh
I am not a techy in any sense of the word so I have been waiting for the official release of 2.2 instead of rooting, because I'm scared ******** to try it. Now release date rolls around, finally, and I can't seem to get it to work. I am having the same issue, well first it was the 16 character file extension issue, but now it is this. My phone is plugged in, Kies is up and running, in my computer it shows my phone, by name, but no update. I have NO idea what so ever what usb "debugging," "touchwiz," or anything of the sort. Hell I am proud of myself for knowing what rooting is. Is there anyone who can help me get froyo on my phone?
I have searched and tried a few things I found but with no luck. Makes me think the driver is screwed up. I have the US/Sprint tab if that makes any difference. I keep getting the Error Kies cannot connect and needs to be in PC Studio mode. Thx for any help.
make sure you havent enabled usb debugging mode and left it on
Some times restarting the tab fixes the kies connection problem.
FWIW, I wasted the better part of yesterday trying to get Kies to connect with no luck. Some of the remedies I tried were a utility to locate long file names on the Tab and installing a UK version of Kies.
I believe the general consensus is that for many of us, Kies is a POS. Since I can't get it to connect, I seem to be stymied in my attempt to regain root access until another fix comes along.
Have you used adb? Or odin? I have flashed 5 tabs and never used the kies program.
Have not tried those. Is there a link on how to use? I really want to get my Root back.
"Have you used adb? Or odin? I have flashed 5 tabs and never used the kies program."
Haven't tried adb, although I used it when I originally rooted my MotoDroid. However, I don't recall seeing anything for using it on the SGT.
I have a Sprint Tab, so I thought odin would not work on it.
Please note that the US version of the Tab are not currently supported by the full version of Kies. You can only use the mini version of Kies with the tabs to do firmware upgrades only. Also of note, I can connect and get Kies-mini to recognize my T-Mobile tab, but no firmware upgrades have been made available.
So... I was checking if there were any updates available for my device(I9505), it said this over OTA:
The software update service is not available. Maximum number of roll-out updates has been exceeded. Try later or update your device using Samsung Kies (www.samsung.com/kies)
Click to expand...
Click to collapse
Okay, I installed Kies, and hooked up my device, it offered a update, I accepted, it downloaded it quite a while.
It got to the point that it started installing it, phone was put to download-mode, and then... nothing.
Windows see the S4 in download mode as a "unknown device", i've tried uninstalling and re-installing the drivers, but no difference.
If anyone knows the solution to this problem, I would be happy to hear that.
Thanks in advance!
Braien.
Hello,
I am writing since i want to avoid reseting my phone for this since samsung kies fails at restoring my phone (it restore what the programs wants).
I have 2 gb of free space and i logged into my home wifi. I selected software update and it says there are not updates available. Called AT&T they told me to call Samsung. They suggested to try using kies and kies wont update. Samsung Kies says i have the latest firmware. I verified the about device info, i am still on Android 4.3. Many friends on ATT already got the update. Any help?
No one knows? Any idea?
Im not supposed to tell you not to upgrade to the official ota. But ive heard of so many bugs on it that most of us here didnt take it, or those that took it wants to go back but cant. If you really want to look at the general thread for att note 3 youll find it there but also spend some time reading peoples post about official ota.
TestLand said:
Hello,
I am writing since i want to avoid reseting my phone for this since samsung kies fails at restoring my phone (it restore what the programs wants).
I have 2 gb of free space and i logged into my home wifi. I selected software update and it says there are not updates available. Called AT&T they told me to call Samsung. They suggested to try using kies and kies wont update. Samsung Kies says i have the latest firmware. I verified the about device info, i am still on Android 4.3. Many friends on ATT already got the update. Any help?
Click to expand...
Click to collapse
I you go here http://www.sammobile.com/firmwares/1/?model=SM-N900A&pcode=ATT#firmware
there is no KK update for you device.