Unfortunately, CloudAgent has stopped - Galaxy S 4 Q&A, Help & Troubleshooting

Since the first day I got my Galaxy S4 i9505 I am repeatedly getting a pop up message saying "Unfortunately, CloudAgent has stopped.", as shown in the screenshot attached to this message.
Right before the message the smartphone freezes completely for a few seconds. It happens very frequently, several times a day.
How can I fix this problem? And what is that CloudAgent for?

Cloud agent is for Dropbox syncing
Sent from my GT-I9500 using xda premium

I had same issue. .. but only after updating Dropbox.. I am rooted so I deleted it and reinstalled from play. .. now it works like a charm
Sent from my GT-I9505 using xda app-developers app

I disabled the service from the application manager and I haven't got the error anymore.
After I disabled it it disappeared from the list of all apps in the application manager. I wouldn't know how to enable it back if I wanted to.
Dropbox is still working fine, syncing automatically and everything else.

Root Cause
The SQLite statement doesn't like the apostrophe in my wifi name when receiving an MMS (multimedia text message)
Fix
Samsung Engineer: needs to 'escape' the APN so that punctuation is handled in SQLite. (It's actually a beginner-level mistake by the Samsung developer that implemented the code)
Phone owner: update your wifi's name to remove punctuation, like an apostrophe.

krige said:
I disabled the service from the application manager and I haven't got the error anymore.
After I disabled it it disappeared from the list of all apps in the application manager. I wouldn't know how to enable it back if I wanted to.
Dropbox is still working fine, syncing automatically and everything else.
Click to expand...
Click to collapse
Fear not, when you disable an app it's automatically relocated to the bottom of the list, where you can re-enable it.

Related

DLNA is annoying

I don't know if my phone is configured wrong or I'm the only person who seems to be bothered by this.....
the DLNA app runs in the background and every time i go to check out my phone, it connects to wifi and i get a "Connection Detected" notification, being the OCD person i am, I'm clearing this message 20 times a day at least.... isnt there a way to stop DLNA from looking for a connection until i decide to turn it on?
note: DLNA is definitely off.
that being said, anyone have a suggestion for how to permanently remove this notification?
I kept getting that message as well. There is an app called media share that notifies you when there is an available connection. Just open the app and uncheck connection notification. Once I did that, I stopped receiving the message in the notification bar. Hopes this helps you.
Sent from my DROIDX using XDA App
DLNA won't stop
teknogeek said:
I kept getting that message as well. There is an app called media share that notifies you when there is an available connection. Just open the app and uncheck connection notification. Once I did that, I stopped receiving the message in the notification bar. Hopes this helps you.
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
Tried that, and still comes up after the phone wakes from sleep. I'ts so annoing I just want to delete the application. And to make matters worst, I have two Droid X with the same annoing DLNA pop up in the notification bar. Any solutions to disable, delete or remove this app from the phones? Got Verizon, and my phone is not rooted, due to Android 2.2.4 V4.5.621
You can root your phone.
Root your phone, TiBu , freeze dlna.
I froze it on my droid, never had a use for it so buhbye.
Its a pain with .621 but its recently been made easier. Theres a thread here in general about it.
Sent from my LG-P930 using Tapatalk 2

"Unfortunately, messaging has stopped"

Is anyone else getting this message? How do I fix it?
It happens to me when wifi is being used. Turn off wifi and it works again. Im thinking about taking this phone back.
Lol i dont have that issue. Maybe you got rid of something that you shouldn't have.
Sent from my SPH-L720 using Tapatalk 2
Floppy454 said:
Is anyone else getting this message? How do I fix it?
Click to expand...
Click to collapse
It happens to me as well. When did this happen? I transferred my old mms/sms to the S4. That error pops up if the message contained picture messages. To get around it I downloaded go sms from the app store haven't had the error since
Try clearing your messaging app's data. (Settings > More > App Manager > All > Messaging > Clear Data) or make sure you didn't disable the messaging app.
Fix Permissions?
This happened to me when I transferred my messages over from my iphone. (had about 40k) and whenever a large amount of messages appear the system has a hard time processing it all. If that is the case with you, just restart you phone and it'll stop after 2-3 uses.
V1ViD said:
This happened to me when I transferred my messages over from my iphone. (had about 40k) and whenever a large amount of messages appear the system has a hard time processing it all. If that is the case with you, just restart you phone and it'll stop after 2-3 uses.
Click to expand...
Click to collapse
You restarted the phone each time the messaging app crashed? When did the app crash? When you first clicked on messaging or when you clicked on a contacts name to read the messages?
Hypochondria said:
You restarted the phone each time the messaging app crashed? When did the app crash? When you first clicked on messaging or when you clicked on a contacts name to read the messages?
Click to expand...
Click to collapse
I retarded each time the messaging app crashed, and it crashed when i went back from reading the message. This is right after I transferred all the messages also.
Maybe there was an issue with the transfer of your messages from the iphone to the gs4.
No issue, just lots of messages. It worked fine after that.
After reading up on this a bit, I think I have isolated it as an issue with wifi. Whenever I turn my wifi off, it seems to be better.
Floppy454 said:
After reading up on this a bit, I think I have isolated it as an issue with wifi. Whenever I turn my wifi off, it seems to be better.
Click to expand...
Click to collapse
I'm glad that works for you. I always leave my wifi off. So I know that's not the problem. The problem will also show up in airplane mode
I have no issues yet, I will continue to update this if this fix works. Unfortunately, Samsung chat was useless to me and was unable to resolve my issue.
messanging has stopped caused by mmsv2.zip
anybody can help me? my messsage messanging has stopped caused by mmsv2.zip
chicagoaan said:
Fix Permissions?
Click to expand...
Click to collapse
That was it, thanks.

Can't receive MMS-pulling my hair out

Hopefully someone can provide me a solution to this headache of a problem. I was on straight talk (at&t) and I stopped receiving MMS messages. I tried every APN configuration I could find and none worked. I installed a different rom and they worked for a while and stopped. I decided to try out project fi so I didn't try a new sim. I also restored to stock for a fresh start. My Fi service started today and I'm still not able to receive MMS messages. Sending them works fine as far as I can tell. I called Google and none of their solutions worked and they told me the port can take time to fully go through. While I was waiting for the port to complete I used my straight talk sim on my one plus 2 and did receive a picture during that time. Is it possible that the problem is with the phone itself? Does anyone have any other solutions I can try? Dialing some set of symbols and numbers to get into additional phone settings or anything like that? This is driving me crazy! Thank you for any advice that you can provide me!
Sent from my Nexus 6P using Tapatalk
I've heard that some add blocking apps can screw with mms. Have one of those installed?
I had a similar problem on AT&T. I fixed it by deleting any unneeded APNs and using the stock "Messenger" app. I use to use SMS Go Pro but it failed to send any MMS texts. It worked fine on my Nexus 5. Also using Google Hangouts didn't work.
Elnrik said:
I've heard that some add blocking apps can screw with mms. Have one of those installed?
Click to expand...
Click to collapse
I read that too and I don't have any ad blocking apps installed. Thanks for your help!
rootdisk said:
I had a similar problem on AT&T. I fixed it by deleting any unneeded APNs and using the stock "Messenger" app. I use to use SMS Go Pro but it failed to send any MMS texts. It worked fine on my Nexus 5. Also using Google Hangouts didn't work.
Click to expand...
Click to collapse
I tried that with straight talk too without success. With Fi there are no APN settings. I'm using the stock messenger app as well. One other thing is that I can send myself a picture and it goes through, which is weird. I can't figure out why I can send but not receive. Thank you!
Sent from my Nexus 6P using Tapatalk
Go to Settings> Apps > Wrench (Top Right) > Default Apps
And make sure that you have Chrome set as your default app
This happened to me before and I did this and restated the phone and it worked. I was able to receive MMS (I'm with AT&T)
blacknet101 said:
Go to Settings> Apps > Wrench (Top Right) > Default Apps
And make sure that you have Chrome set as your default app
This happened to me before and I did this and restated the phone and it worked. I was able to receive MMS (I'm with AT&T)
Click to expand...
Click to collapse
Thank you! Unfortunately I tried that already as well and it didn't work for me. [emoji53]
Sent from my Nexus 6P using Tapatalk
DroidmanDan said:
Thank you! Unfortunately I tried that already as well and it didn't work for me. [emoji53]
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Really?! That sucks man ?
blacknet101 said:
Really?! That sucks man ?
Click to expand...
Click to collapse
I know! I don't know what else to try! It's super frustrating!
Sent from my Nexus 6P using Tapatalk
Have you tried Textra as your messaging app? They have mms settings where the wifi turns off temporarily when sending or receiving a message. I had a little trouble with mms, and then I set my apn to Ipv4/ Ipv6 and implemented the wifi fix in Textra. There are also other settings for Project Fi in the advanced settings.
EMcTx said:
Have you tried Textra as your messaging app? They have mms settings where the wifi turns off temporarily when sending or receiving a message. I had a little trouble with mms, and then I set my apn to Ipv4/ Ipv6 and implemented the wifi fix in Textra. There are also other settings for Project Fi in the advanced settings.
Click to expand...
Click to collapse
Yeah I tried Textra using "system" instead of legacy and with the Wi-Fi fix. Still not receiving.... Thank you though!
Sent from my Nexus 6P using Tapatalk
Finally figured out my problem. Long story short, having android device manager set as a device administrator was the culprit. Not sure why but Google is going to get back to me about it. Thank you everyone for your help!
Sent from my ONE A2005 using Tapatalk
DroidmanDan said:
Finally figured out my problem. Long story short, having android device manager set as a device administrator was the culprit. Not sure why but Google is going to get back to me about it. Thank you everyone for your help!
Sent from my ONE A2005 using Tapatalk
Click to expand...
Click to collapse
I have Android Device Manager as a Device Administrator as well and I get MMS fine. I'm on Verizon though, and I had to change the APN settings (actually, only 1 of the MMS of the many I sent out seemed to not get sent completely).
Spartan117H3 said:
I have Android Device Manager as a Device Administrator as well and I get MMS fine. I'm on Verizon though, and I had to change the APN settings (actually, only 1 of the MMS of the many I sent out seemed to not get sent completely).
Click to expand...
Click to collapse
I wish I could say why that setting is affecting me, but I have no idea. It's very strange.
Sent from my ONE A2005 using Tapatalk
I hate to resurrect a dead thread, but I'm having this issue too. Removing ADM as a Device Admin, deleting extra APN's, adding chrome as the default browser, and only using Messenger did not help. Then I noticed that when my phone first turned on, I would send and receive any MMS messages that were trying to download or send at the time of the reboot. So I wondered if another app was messing with the MMS function. So I downloaded aSpotCat to see what had permissions to SMS functions, and went into Settings -> Apps and disabled the SMS permission from each app other than stock Google. Rebooted. Testing now. I'm going to try pulling some logcats this weekend when I find the time.
--edit--
for what it's worth, with all but the stock apps having the SMS permission blocked, after a reboot, about 15 minutes in I am able to send / receive MMS messages now. I lost the ability after about 2 minutes after boot prior to this. I'll keep testing, and re-enable the permissions later to see if I can replicate the problem and pull a logcat.
Full list of apps I had installed requesting SMS permissions (the ones in red I disabled):
Amazon Shopping
Contacts
Google App
Google Play services
Google Play Store
Hangouts
Messenger
RingPack
ROM Toolbox Pro
Snapchat
Tasker
Titanium Backup
I also had TrueCaller and AT&T Visual Voicemail Viewer, but I just uninstalled those
jparnell8839 said:
I hate to resurrect a dead thread, but I'm having this issue too. Removing ADM as a Device Admin, deleting extra APN's, adding chrome as the default browser, and only using Messenger did not help. Then I noticed that when my phone first turned on, I would send and receive any MMS messages that were trying to download or send at the time of the reboot. So I wondered if another app was messing with the MMS function. So I downloaded aSpotCat to see what had permissions to SMS functions, and went into Settings -> Apps and disabled the SMS permission from each app other than stock Google. Rebooted. Testing now. I'm going to try pulling some logcats this weekend when I find the time.
--edit--
for what it's worth, with all but the stock apps having the SMS permission blocked, after a reboot, about 15 minutes in I am able to send / receive MMS messages now. I lost the ability after about 2 minutes after boot prior to this. I'll keep testing, and re-enable the permissions later to see if I can replicate the problem and pull a logcat.
Full list of apps I had installed requesting SMS permissions (the ones in red I disabled):
Amazon Shopping
Contacts
Google App
Google Play services
Google Play Store
Hangouts
Messenger
RingPack
ROM Toolbox Pro
Snapchat
Tasker
Titanium Backup
I also had TrueCaller and AT&T Visual Voicemail Viewer, but I just uninstalled those
Click to expand...
Click to collapse
I just disabled att visual voicemail. I left hangouts. If I disable it, will it still work for Google voice SMS?
thacounty said:
I just disabled att visual voicemail. I left hangouts. If I disable it, will it still work for Google voice SMS?
Click to expand...
Click to collapse
is your imei registered thru your carrier ?
rbouza1 said:
is your imei registered thru your carrier ?
Click to expand...
Click to collapse
I honestly have no idea. Probably not. Would that matter? It's weird because it'll be fine a while then just stop getting MMS usually when a lot of group messages are coming in.
thacounty said:
I honestly have no idea. Probably not. Would that matter? It's weird because it'll be fine a while then just stop getting MMS usually when a lot of group messages are coming in.
Click to expand...
Click to collapse
tbh I don't know ,I had issue while connected to my employers wifi. my phone comes up not recognized thru att but still works
rbouza1 said:
tbh I don't know ,I had issue while connected to my employers wifi. my phone comes up not recognized thru att but still works
Click to expand...
Click to collapse
Got ya. I'll call att and see.

3rd Party Messaging Apps will not receive text

Hello All!
I've been having this problem for a few weeks now and im all out of ideas of what to do.
Carrier: T-Mobile
Wearable: S3 Rugged
Extra Service: DIGITS
Coming From: LGV20 which never had these issues with the same plans and accesories
So to start, when i got the phone inittially during setup of the google accounts i noticed that my OTP SMS Pushes were not being received, or auto filling the information. I skipped past all of that and noticed that anywhere that OTP text were suppose to autofill in different applications, it would not even when i received the text and got a notification.
So after a while of using TEXTRA which was working fine, one day i stopped receiving ALL text not just mms. I was able to send but never was I able to get anything from anyone. I ditched TEXTRA and went back to the stock Samsung app and noticed that all text were there, even though it was not default. After using the Samsung messages app i decided to go back to textra, heres whats funny. After Textra did it's initial setup, it only showed half of the recieved text from up to that day. Messages were incomplete, some just had one reply from a user and nothing else. So I also tried this with Android Messages and it had the EXACT same message log as textra. Both were not receiving the full logs from the server. Today Android Messaging was working for a good part of the day, then it just stopped all of sudden again.
Can someone help me with this, I've wiped the cache and factory reset the phone. Ive added and removed the multi-line settings in the samsung settings. I've tried the legacy settings on textra. I've called the DIGIT's customer service to see if they could fix it but they made and interesting point that it couldnt be digit because it wouldnt interfere with 3rd part messaging apps. When i switch apps i always make them default, i wipe the app cache etc.
I have a gut feeling this has something to do with something with the default Samsung Messages app and it somehow restricting use outside of it.
I just wanted to reply and say that I've been experiencing the exact same issue and haven't had any luck Google engineering my way around it. For me, I'm seeing the issue with Signal, so I don't believe it's the 3rd party app's problem. I can send messages (SMS/MMS), but the Samsung Messages app is the only one that "receives" them. A strange workaround I found was to download Android Messenger, set that as the default messaging app, then set Signal as the default messaging app again. This worked for a while, but I think the Samsung Messages app recently updated, and it broke this again until I repeated the above workaround.
It's annoying enough that, without a fix, I'll definitely be flashing a completely stripped ROM on this phone once we have the ability to do so to get away from all of the Samsung apps that I can't disable. And don't even get me started on Bixby...
wjm3982 said:
I just wanted to reply and say that I've been experiencing the exact same issue and haven't had any luck Google engineering my way around it. For me, I'm seeing the issue with Signal, so I don't believe it's the 3rd party app's problem. I can send messages (SMS/MMS), but the Samsung Messages app is the only one that "receives" them. A strange workaround I found was to download Android Messenger, set that as the default messaging app, then set Signal as the default messaging app again. This worked for a while, but I think the Samsung Messages app recently updated, and it broke this again until I repeated the above workaround.
It's annoying enough that, without a fix, I'll definitely be flashing a completely stripped ROM on this phone once we have the ability to do so to get away from all of the Samsung apps that I can't disable. And don't even get me started on Bixby...
Click to expand...
Click to collapse
I haven't had any issues with my At&t model...Been using Yaata since day one (about 2 months).
Also, there are some "package disabling" apps in the play store that will allow you to disable any app you want, you don't even need to be rooted. It cost me $1.99 (or around there), but was well worth it! You can even completely disable Bixby, so the button is even non-responsive.
Having the same issue and I may have fixed it. I logged completely out of Digits on the phone (settings/cloud accounts/multi line/hit the ... menu and choose log out.
I have this same issue. No matter which 3rd party SMS app I use I have missing text messages on the T-Mobile S8. Has anyone fixed this? It is driving me crazy. T-Mobile replaced my S8 and the new one does it (not as bad but it does it more than I'd like). How can I resolve this? My friend haf the same issue, he has an unlocked T-Mobile working on AT&T.
I don't use Digits or anything like that... any ideas?
hi guys
all you need to do
go to setings
device maintence
battery
scrool all the way down to unmonitored apps and add your 3rd party sms app
youre welcome
This still didn't work for me and I am having the same exact issues. I have tried installing 2 different 3rd party messaging (Textra and Mood) and both were not working properly. I can send messages out just fine but when I receive them they are delayed (like 5 minutes or longer). Sometimes, I don't get the messages at all. Of course, the Samsung Messaging app (which I hate) works just fine. I have even "Force Stopped" it! What to do?
go into the stock messaging app, and turn off advanced messaging
Has anyone found a solution? I've been using textra for years & suddenly in March I started having this problem but with sent messages. All incoming texts are displayed but my sent texts aren't. I did try the 2 suggestions above. On a note 8, Android 8.0.0,Samsung experience 9.0.
SOLVED. I had the same issues and found the solution. Before you install your 3rd party sms/MMS you need to disable the default messenger. I uninstalled signal, disabled the built-in messenger, reinstalled signal. Now I can receive texts. Also my phone is not a Samsung.

Google Messages - texts being deleted

Hi,
Couldn't find an answer to this.
My text/SMS messages get deleted after a certain limit is reached when using Google Messages. I don't see an option to stop this from happening. Google Messages on my non-Samsung device (Nexus 5) doesn't delete anything.
Is there a setting somewhere I can change to prevent any texts from being deleted?
Thanks.
killswitch_engage said:
Hi,
Couldn't find an answer to this.
My text/SMS messages get deleted after a certain limit is reached when using Google Messages. I don't see an option to stop this from happening. Google Messages on my non-Samsung device (Nexus 5) doesn't delete anything.
Is there a setting somewhere I can change to prevent any texts from being deleted?
Thanks.
Click to expand...
Click to collapse
if you go into the messaging setting by clicking the 3 little dots in the upper right corner then click on settings..then on .ore settings..there is an option that you can turn off for auto delete of messages
Sent from my SM-G955U using Tapatalk
capikoo said:
if you go into the messaging setting by clicking the 3 little dots in the upper right corner then click on settings..then on .ore settings..there is an option that you can turn off for auto delete of messages
Click to expand...
Click to collapse
This doesn't exist in Android Messages (by Google) - at least not the version I have (2.4.035).
That option is there for the Samsung app but greyed out for me since I have the Google app set as default messaging app.
I've set the Samsung app as default, turned off the auto delete, then assigned Android Messages as default again. I'll see if that changes anything but I don't see why settings in a Samsung app should change my Google apps.
killswitch_engage said:
This doesn't exist in Android Messages (by Google) - at least not the version I have (2.4.035).
That option is there for the Samsung app but greyed out for me since I have the Google app set as default messaging app.
I've set the Samsung app as default, turned off the auto delete, then assigned Android Messages as default again. I'll see if that changes anything but I don't see why settings in a Samsung app should change my Google apps.
Click to expand...
Click to collapse
oh ok..i misunderstood.. hope it works for you.. good luck
Sent from my SM-G955U using Tapatalk

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