Database Users

Handcent refuses to download MMS

Hey guys. this just started happening to me yesterday. Handcent refuses to download mms messages. I hit the download button, it blinks over to 'downloading' like it's supposed to, but then switches right back to the download button with no results. I've tried fully restarting the phone and still, nothing happens. I've checked for any available updates in the Market and there's nothing available.
Has anyone else experienced anything similar? Any tips/tricks to get this working for me?

I've had that happen before. Try clearing cache or cache and data from the app. If that don't work, uninstall it and download/install from market.
Sent from my PC36100 using XDA App

Okay so, i went into settings > applications > manage applications > Handcent Messenger and the only option i can find that seems like a cache clear is clear data, which i would assume wipes out all my past convo's. Where should i be looking to clear the cache?

This happened to me on Saturday as well. I received an MMS and I couldn't download it. I was on Wi-Fi at the time so I decided to switch over to 3G and it seemed to do the trick.

Mistasal has a point. WiFi will often take precedence over network and mms won't travel over WiFi. I just assumed you could clear cache. I just reinstalled when it happened to me. Plus you can save all sms/mms with apps like sms backup+ they are free and restore your convos.
Sent from my PC36100 using XDA App

The newest version has bugs that's causing the problems. If you could, roll back to version 3.7.9

The phone is supposed to switch to 3g to download mms. You still have the stock messaging app installed? Are you able to download the attachment with that? If not, you could try updating your profile (settings/update/update profile).
Handcent has lots of good issues, but it's downfall is wake lock issues when received messages are not checked. This has been somewhat less of an issue with cm7, but any subsequent messages throw the program into a wakelock state. To clarify, you receive one text, don't look at it. At this point, handcent uses only a few seconds in a wakelock state. Now, repeat test, but also receive a 2nd text (so now 2 unread texts). Wakelock state will be present until you unlock the phone. Not good.

Oddly enough, my phone only d/l's and sends MMS when WiFi is on. If I'm on 3G, I can only sent text messages. Handcent always gave me so much trouble with htis, I only use stock MMS now.

Your phone supposedly isn't supposed to download mms over wifi, only 3g/1x. Also, go to your stock messaging app, settings, and make sure your "auto retrieve" box is checked.
Sent from my hand with XDA Premium installed

snowboarda42 said:
Your phone supposedly isn't supposed to download mms over wifi, only 3g/1x. Also, go to your stock messaging app, settings, and make sure your "auto retrieve" box is checked.
Sent from my hand with XDA Premium installed
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I dunno about the data connection. It worked when wifi was on and didn't work while it was off.
I'm also not able to download images in the stock messenger unless i'm on wifi.
Finally, if i turn on the auto-retrieve, i'll have two sets of messages to check.

You can have auto retrieve on, but you need notifications turned off in stock

HipKat said:
You can have auto retrieve on, but you need notifications turned off in stock
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do i have to register with handcent and login to be able to get mms?

nolig2278 said:
do i have to register with handcent and login to be able to get mms?
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i have this same issue clearing the cache and data did not work

mms
ob1silvia said:
i have this same issue clearing the cache and data did not work
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Click to collapse
still having issuse with this

ob1silvia said:
still having issuse with this
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has anyone came up with a solution to this keep emailing handcent no responce

Same issue with my Galaxy S4 GPE on KitKat 4.4.2. Unable to d/l any MMS. Really frustrating.

iPhone MMS not appearing on Messages but they show fine on Google Hangouts... WTH?!?

This one has me scratching my head looking for answers. I noticed this problem a while ago where my friends MMS sent from iPhones were not appearing on my Messages, I have the option for "fetch MMS automatically" and all I get is the little cloud but its blank, it only shows the time it was received, I've also tried disabling the fetch MMS automatically and even when downloading them it shows me the blank cloud. The doozy comes when I tried using Hangouts just to see what it was and to my surprise I could see all my SMS and MMS conversations from my contacts and all the pictures from the iPhone contacts were shown via Hangouts but they do not show on the stock Messages app.
Things I've tried:
1) Googling for answers only resulted in fanboyism comments and speculations that led to more fanboyism.
2) At first I tried contacting my carrier and they made me reset the APN settings to default, which I did and it was after that that I realized that it was only the iPhone MMS messages that weren't being received.
3) Tried disabling the Hangouts services via the Apps option on the settings menu. Restarted phone and still wouldn't work.
4) Been restarting my phone with each setting I change to see if it helps but no.
5) Been bugging my friends to send me MMS from their iPhones and one did get through but nothing more after that.
6) Made sure their iPhones had the setting of "Send MMS when iChat isn't available" enabled.
7) Made sure my old iPhone account was signed out of my old iPhone 4 so I wasn't receiving anymore iMessages.
I'm speculating that I either need to call my carrier again which is Claro PR and explain the situation to see if it helps, or maybe go to a store. Also, I've been thinking about Rooting my phone so I can uninstall some of the bloat, which included Hangouts but don't want to go down that path yet and I don't know if it would really help anything since I already tried disabling the service via the Apps options.
Please help me figure this out, I love this phone but this thing is bugging the hell out of me.

I have had problems with mms on hangouts and the stock app on Sprint doesn't support group mms. I have been using Go sms pro and everything works fine, including iPhone mms messages.
Hope that helps.
Sent from my Sprint LG G2.

p2cactus said:
I have had problems with mms on hangouts and the stock app on Sprint doesn't support group mms. I have been using Go sms pro and everything works fine, including iPhone mms messages.
Hope that helps.
Sent from my Sprint LG G2.
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Click to collapse
Hmm... interesting a replacement messaging app, I would definitely keep this in mind so thanks a lot for the suggestion. I rather use the stock apps while I'm getting used to the phone since this is my first Android device but will definitely use this if resetting to factory defaults doesn't help my problem.
*Edit*
Any other suggestions for my problem are welcomed.

LG didn't enable MMS group messaging on stock messages. My HTC One and S4 had the option in settings to enable it...LG left it out. If you haven't heard, TEXTRA is one of the best, fastest, light weight messaging apps that can handle iPhone group messages without the bloat on go sms and handcent. Look it up on the playstore...ratings are great and all my Android friends use it now. I've yet ran into any issues with group texting.
Sent from my JEE TWO

SKyRocKeting727 said:
LG didn't enable MMS group messaging on stock messages. My HTC One and S4 had the option in settings to enable it...LG left it out. If you haven't heard, TEXTRA is one of the best, fastest, light weight messaging apps that can handle iPhone group messages without the bloat on go sms and handcent. Look it up on the playstore...ratings are great and all my Android friends use it now. I've yet ran into any issues with group texting.
Sent from my JEE TWO
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Click to collapse
Hi and thanks for the reply, I've looked up Textra and seems like a nice alternative and has a very clean interface, I'm currently using Hangouts from Google without a problem but would have preferred the stock message app. It's weird because I went to my carrier and they did some test and everything was fine, turns out its only MMS sent from iPhones that won't show through the Message app from G2. Maybe I should try emailing them to see if I can get some answers?

Yea only the Verizon variant supports group messages. I posted a thread about this in the Themes and Apps forum. Could be the cause.
All my friends group text me all the time and send MMS using the Verizon version Messaging app and hangouts. The stock messaging app world best though.
Sent from my VS980 4G using XDA Premium 4 mobile app

NOT able to send or receive picture messages!!!

I am currently using a stock everything 6p with a Verizon sim for some strange reason today I'm not able to send or receive pictures on the stock messaging app. I read a few other people been having this same issue. Has anyone found the solution yet?

Are you using pushbullet by chance?
Sent from my Nexus 6P using Tapatalk

No I'm using the stock messenger

newtownsupastar said:
No I'm using the stock messenger
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check your APN Settings.

Gekko2 said:
check your APN Settings.
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I'm running the default APN setting I googled some Verizon settings but I haven't found any up to date ones.

newtownsupastar said:
I'm running the default APN setting I googled some Verizon settings but I haven't found any up to date ones.
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Couple of things. 1 check to see if you connected to LTE, You cannot send MMS over wifi on Verizon. They took that feature out, dont know why. Second, Check to see if there any old MMS that are stuck, its good idea to delete all old MMS that are pending to be sent and retry.
Someone else posted something similar the other night, they had one of those old MMS stuck in resizing. He deleted that message and his MMS started working again.

I have a similar problem since I updated to Verizon Message version 6.06. I could not go back to the last version, and I was unable to find the prior version APK file; however, Amazon had a very old version of Verizon Message, so I loaded that and it fixed the issue. I was also able to use the stock message app to get and send MMS, but with Verizon's app I could not.
Rob

Turn data on.

kgeissler said:
Are you using pushbullet by chance?
Sent from my Nexus 6P using Tapatalk
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Hi, without trying to hijack the thread, why solid this be an issue? I am having trouble with my s5 cm 13 alpha and assumed it was because of that, but does pushbullet affect it?

Target Practice said:
Hi, without trying to hijack the thread, why solid this be an issue? I am having trouble with my s5 cm 13 alpha and assumed it was because of that, but does pushbullet affect it?
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I had trouble with my 6p sending MMS. After googling it, I found people with the same issue and quite a few had pushbullet installed and said that once they uninstalled it, it worked fine. Once I uninstalled it, MMS started working again.
https://www.reddit.com/r/Android/comments/3oxcb5/psa_pushbullet_breaking_mms_in_hangouts_and/
Sent from my Nexus 6P using Tapatalk

This happened to me the other day. I tried turning data on/off, airport mode on/off, restarting the device, clearing data&cache from the Messages application as well as reverting Messages to factory and reinstalling the updates.
Either by chance or by one/all of those things, it seemed to clear up.

This is not just Verizon, it's happening to T-Mobile also but I don't think it's a carrier issue. My nexus 5 does the same thing as my 6p. Rebooting the phones and it starts working again. This affects group messaging also. When I receive a group text it days unable to download. Restart they phone and it comes through. Hopefully this is a marshmallow issue that will hey fixed ota.

It's the app. Mostly happens to me when WiFi is connected with "WiFi calling" enabled. I disable WiFi and reboot the phone and then everything works again. It happens to me once in every month, if that. Don't bother me much.

Textra as default SMS app, Messaging app randomly receiving texts

Has anyone seen this behavior on the V20? I have Textra set as the default SMS app and randomly, I get a notification from the Messaging app that I have a new text or MMS. The odd thing is that those messages won't show up in Textra, only in Messaging.
So far it seems to be with 1 contact, my brother who is on T-Mobile using an S6. I deleted my convo in Messaging with him when this happened yesterday and deleted his convo with me on his phone and it was fine. Just now, I got an MMS from him and happened again. Seems odd...
Anyone else?

-viperboy- said:
Has anyone seen this behavior on the V20? I have Textra set as the default SMS app and randomly, I get a notification from the Messaging app that I have a new text or MMS. The odd thing is that those messages won't show up in Textra, only in Messaging.
So far it seems to be with 1 contact, my brother who is on T-Mobile using an S6. I deleted my convo in Messaging with him when this happened yesterday and deleted his convo with me on his phone and it was fine. Just now, I got an MMS from him and happened again. Seems odd...
Anyone else?
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Click to collapse
I'm using Textra and having no issues at all. Ave you tried uninstall and reinstall in case something may have gone wrong?

nest75068 said:
I'm using Textra and having no issues at all. Ave you tried uninstall and reinstall in case something may have gone wrong?
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I tried that right after I posted, actually. Seeing if it happens again.

How can I get textra to show on second screen

Will Textra send via WiFi? I have not tried the app yet.
Thanks

I'm not seeing this behavior yet. However, Textra and the Messaging app aren't showing any of my contacts. I keep syncing them, and they show up in the Contacts app, but it's like the Textra/messaging app doesn't have access to them or something.
Edit: Reboot helped.

bambam126 said:
How can I get textra to show on second screen
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Click to collapse
I'm having this issue as well, so I just went back to the stock messaging app.
Sent from my LG-H918 using Tapatalk

-viperboy- said:
Has anyone seen this behavior on the V20? I have Textra set as the default SMS app and randomly, I get a notification from the Messaging app that I have a new text or MMS. The odd thing is that those messages won't show up in Textra, only in Messaging.
So far it seems to be with 1 contact, my brother who is on T-Mobile using an S6. I deleted my convo in Messaging with him when this happened yesterday and deleted his convo with me on his phone and it was fine. Just now, I got an MMS from him and happened again. Seems odd...
Anyone else?
Click to expand...
Click to collapse
Same thing. Have you been able to fix it? I'm about to delete Textra, force stop stock app, then reinstall Textra to see if it will start working properly. I noticed that it happens to only one person in my contact list, extremely odd.

Just in case anyone else is having this issue I seemed to have found a fix. Go to settings then apps. Select the native messaging app. Revoke permissions, block notifications, switch "message app" to No, switch draw over other apps to No. Delete Textra, restart phone, reinstall Textra, & set Textra as default app (simply go into Textra & begin to use it, it will ask if you want to make it the default). This should hopefully fix any issues anyone might be having.

Kief_haring said:
Just in case anyone else is having this issue I seemed to have found a fix. Go to settings then apps. Select the native messaging app. Revoke permissions, block notifications, switch "message app" to No, switch draw over other apps to No. Delete Textra, restart phone, reinstall Textra, & set Textra as default app (simply go into Textra & begin to use it, it will ask if you want to make it the default). This should hopefully fix any issues anyone might be having.
Click to expand...
Click to collapse
THX,I'll give that a shot (not sure if I'm actually having issues,but,incoming texts seem to be coming in later than they should).
And BTW...............
:good: WELCOME TO XDA DEVELOPERS ! :good:
EDIT: @Kief_haring
After following the steps you listed,the stock messaging app settings (permissions/notifications) reverted back to enabled.
The message app & draw-over other apps settings remained off (no).
There's some MMS settings within the Textra app that are T-Mobile specific,may need to have some trial & error to get things just right,YMMV.

KOLIOSIS said:
THX,I'll give that a shot (not sure if I'm actually having issues,but,incoming texts seem to be coming in later than they should).
And BTW...............
:good: WELCOME TO XDA DEVELOPERS ! :good:
EDIT: @Kief_haring
After following the steps you listed,the stock messaging app settings (permissions/notifications) reverted back to enabled.
The message app & draw-over other apps settings remained off (no).
There's some MMS settings within the Textra app that are T-Mobile specific,may need to have some trial & error to get things just right,YMMV.
Click to expand...
Click to collapse
You have to make sure you don't open the native app after setting everything to off. Maybe just set them all to off, delete Textra then reinstall. Don't restart phone as that may be what is enabling the native messaging app settings. I have T-Mobile as well. I enable the T-Mobile MMS over wifi option to on within Textra. Let me know if this works out, if not I'll try to troubleshoot the issue a bit more.
Also thanks for the warm welcome! I've been lurking on this site for over 10 years, just never made an account. Figured it was about time to give some input & ask questions for myself as well. Love this community & want to give back as much as I have taken from it.

Kief_haring said:
You have to make sure you don't open the native app after setting everything to off. Maybe just set them all to off, delete Textra then reinstall. Don't restart phone as that may be what is enabling the native messaging app settings. I have T-Mobile as well. I enable the T-Mobile MMS over wifi option to on within Textra. Let me know if this works out, if not I'll try to troubleshoot the issue a bit more.
Also thanks for the warm welcome! I've been lurking on this site for over 10 years, just never made an account. Figured it was about time to give some input & ask questions for myself as well. Love this community & want to give back as much as I have taken from it.
Click to expand...
Click to collapse
Actually,I forgot the reboot step,lemme try all of that again,BRB........................................
EDIT:
 @Kief_haring
Followed your steps to the letter this time,including the reboot,the stock messaging settings have remained off/disabled.
THX again! :good:

KOLIOSIS said:
Actually,I forgot the reboot step,lemme try all of that again,BRB........................................
EDIT:
@Kief_haring
Followed your steps to the letter this time,including the reboot,the stock messaging settings have remained off/disabled.
THX again! :good:
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Click to collapse
Phenomenal!

Kief_haring said:
Same thing. Have you been able to fix it? I'm about to delete Textra, force stop stock app, then reinstall Textra to see if it will start working properly. I noticed that it happens to only one person in my contact list, extremely odd.
Click to expand...
Click to collapse
Nope happened to me again but the post below looks like it'll help.
Kief_haring said:
Just in case anyone else is having this issue I seemed to have found a fix. Go to settings then apps. Select the native messaging app. Revoke permissions, block notifications, switch "message app" to No, switch draw over other apps to No. Delete Textra, restart phone, reinstall Textra, & set Textra as default app (simply go into Textra & begin to use it, it will ask if you want to make it the default). This should hopefully fix any issues anyone might be having.
Click to expand...
Click to collapse
Thanks for the info man! Good work!
Sent from my LG-H918 using Tapatalk

-viperboy- said:
Nope happened to me again but the post below looks like it'll help.
Thanks for the info man! Good work!
Click to expand...
Click to collapse
Awesome that it worked.

Kief_haring said:
You have to make sure you don't open the native app after setting everything to off. Maybe just set them all to off, delete Textra then reinstall. Don't restart phone as that may be what is enabling the native messaging app settings. I have T-Mobile as well. I enable the T-Mobile MMS over wifi option to on within Textra. Let me know if this works out, if not I'll try to troubleshoot the issue a bit more.
Also thanks for the warm welcome! I've been lurking on this site for over 10 years, just never made an account. Figured it was about time to give some input & ask questions for myself as well. Love this community & want to give back as much as I have taken from it.
Click to expand...
Click to collapse
Are you setting prefer wifi or the Mobile wifi calling fix to on?

nest75068 said:
Are you setting prefer wifi or the Mobile wifi calling fix to on?
Click to expand...
Click to collapse
T Mobile wifi fix. Apologies for not being more clear about that. When you set that you can actually see wifi shut off & 4G take over when sending an MMS. Never have trouble sending a picture after setting that up.
---------- Post added at 12:38 AM ---------- Previous post was at 12:35 AM ----------
Also with MMS Behavior, Legacy seems to be working well on the V20. Haven't had to even think about switching to System MMS.

Kief_haring said:
T Mobile wifi fix. Apologies for not being more clear about that. When you set that you can actually see wifi shut off & 4G take over when sending an MMS. Never have trouble sending a picture after setting that up.
---------- Post added at 12:38 AM ---------- Previous post was at 12:35 AM ----------
Also with MMS Behavior, Legacy seems to be working well on the V20. Haven't had to even think about switching to System MMS.
Click to expand...
Click to collapse
I leave the off on mine and have not had any issues sending MMS.
Wish that Textra supported the second screen and that is where the notifications appeared.

nest75068 said:
I leave the off on mine and have not had any issues sending MMS.
Wish that Textra supported the second screen and that is where the notifications appeared.
Click to expand...
Click to collapse
I'll have to try and leave it off... With the N6P it always had to be on.

None of the above worked for me. The one or two peoples messages that were going into the stock app just stopped coming in completely.
Any other ideas?
-Matt

sms issues sprint?

Is anyone else having issues receiving SMS and MMS on Sprint network. I also purchased me phone from Sprint. I am currently on software NMJ32F. I have reset network settings, and factory reset. I have updated PRL and Profile. I have pulled the Sim and reseated it. I have done everything I can think of any suggestions? Phone calls work perfectly fine. Just receiving messages is not working. Data works fine.

I have Sprint but the device is an unlocked model. Haven't had any issues but I'd say you've done everything you can. Take it to a Sprint store and make a stink until they replace the device.

Text yourself
Sent from my PH-1 using XDA Labs

avd said:
Text yourself
Sent from my PH-1 using XDA Labs
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Click to collapse
That is the weird thing. I have texted myself and it works. I guess i should have added that this is happening for me for all non sprint friends and family. if they have sprint everything is okay just not if they are with another carrier.

Sprint is having texting problems with this phone and has acknowledged it. They have identified the problem and testing a fix.
The problem identified is repeatedly receiving the same text and not receiving newer ones. If you aren't receiving anything at all, I'd get in touch with support. It could be a provisioning problem.

gk1984 said:
Sprint is having texting problems with this phone and has acknowledged it. They have identified the problem and testing a fix.
The problem identified is repeatedly receiving the same text and not receiving newer ones. If you aren't receiving anything at all, I'd get in touch with support. It could be a provisioning problem.
Click to expand...
Click to collapse
I got a hold of support and sounds like the fixed something on the back end on the towers. We shall see if that fixes the issue. Nothing yet but i will give it 24 hours

Norcal232001 said:
I got a hold of support and sounds like the fixed something on the back end on the towers. We shall see if that fixes the issue. Nothing yet but i will give it 24 hours
Click to expand...
Click to collapse
I've been having this problem, especially not receiving mms messages and duplicate sms messages. They periodically get stuck, and the only way to fix is to get on a chat with support and have them refresh my network connection with the phone off and send a text message. I use Google voice so I can see sms messages in the voice app but know if something is wrong if I don't get a message in the messaging app.
Sent from my PH-1 using Tapatalk

I updated my APN and preferred network and everything is working fine since. No more repeated/delayed sms or hanging mms.

Poxie said:
I've been having this problem, especially not receiving mms messages and duplicate sms messages. They periodically get stuck, and the only way to fix is to get on a chat with support and have them refresh my network connection with the phone off and send a text message. I use Google voice so I can see sms messages in the voice app but know if something is wrong if I don't get a message in the messaging app.
Click to expand...
Click to collapse
I haven't had any issues since first contacting support

Caltinpla said:
I updated my APN and preferred network and everything is working fine since. No more repeated/delayed sms or hanging mms.
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Click to collapse
Where is that phone info menu?
Sent from my PH-1 using Tapatalk

Poxie said:
Where is that phone info menu?
Click to expand...
Click to collapse
Dial *#*#4636#*#*

Caltinpla said:
I updated my APN and preferred network and everything is working fine since. No more repeated/delayed sms or hanging mms.
Click to expand...
Click to collapse
How did you edit the apn settings?? I haven't been able to figure that out

mpetruzz said:
How did you edit the apn settings?? I haven't been able to figure that out
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Click to collapse
Go to phone settings>mobile network>APN settings then pick the one (or any) that you want. Open it up then tap on any name fields that you want to edit, change it as you wish. After you edited all the name fields tap on the 3 dot at the top right corner then choose save, and exit out. Make sure you check/select the APN you just edited.

Caltinpla said:
Go to phone settings>mobile network>APN settings then pick the one (or any) that you want. Open it up then tap on any name fields that you want to edit, change it as you wish. After you edited all the name fields tap on the 3 dot at the top right corner then choose save, and exit out. Make sure you check/select the APN you just edited.
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Click to collapse
I am on Sprint. Is there a particular one that I should try?

srb7215 said:
I am on Sprint. Is there a particular one that I should try?
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Click to collapse
I'm with Sprint too and my settings may or may not working for you because of the location differences but you can try... You never know!