NOT able to send or receive picture messages!!! - Nexus 6P Q&A, Help & Troubleshooting

I am currently using a stock everything 6p with a Verizon sim for some strange reason today I'm not able to send or receive pictures on the stock messaging app. I read a few other people been having this same issue. Has anyone found the solution yet?

Are you using pushbullet by chance?
Sent from my Nexus 6P using Tapatalk

No I'm using the stock messenger

newtownsupastar said:
No I'm using the stock messenger
Click to expand...
Click to collapse
check your APN Settings.

Gekko2 said:
check your APN Settings.
Click to expand...
Click to collapse
I'm running the default APN setting I googled some Verizon settings but I haven't found any up to date ones.

newtownsupastar said:
I'm running the default APN setting I googled some Verizon settings but I haven't found any up to date ones.
Click to expand...
Click to collapse
Couple of things. 1 check to see if you connected to LTE, You cannot send MMS over wifi on Verizon. They took that feature out, dont know why. Second, Check to see if there any old MMS that are stuck, its good idea to delete all old MMS that are pending to be sent and retry.
Someone else posted something similar the other night, they had one of those old MMS stuck in resizing. He deleted that message and his MMS started working again.

I have a similar problem since I updated to Verizon Message version 6.06. I could not go back to the last version, and I was unable to find the prior version APK file; however, Amazon had a very old version of Verizon Message, so I loaded that and it fixed the issue. I was also able to use the stock message app to get and send MMS, but with Verizon's app I could not.
Rob

Turn data on.

kgeissler said:
Are you using pushbullet by chance?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Hi, without trying to hijack the thread, why solid this be an issue? I am having trouble with my s5 cm 13 alpha and assumed it was because of that, but does pushbullet affect it?

Target Practice said:
Hi, without trying to hijack the thread, why solid this be an issue? I am having trouble with my s5 cm 13 alpha and assumed it was because of that, but does pushbullet affect it?
Click to expand...
Click to collapse
I had trouble with my 6p sending MMS. After googling it, I found people with the same issue and quite a few had pushbullet installed and said that once they uninstalled it, it worked fine. Once I uninstalled it, MMS started working again.
https://www.reddit.com/r/Android/comments/3oxcb5/psa_pushbullet_breaking_mms_in_hangouts_and/
Sent from my Nexus 6P using Tapatalk

This happened to me the other day. I tried turning data on/off, airport mode on/off, restarting the device, clearing data&cache from the Messages application as well as reverting Messages to factory and reinstalling the updates.
Either by chance or by one/all of those things, it seemed to clear up.

This is not just Verizon, it's happening to T-Mobile also but I don't think it's a carrier issue. My nexus 5 does the same thing as my 6p. Rebooting the phones and it starts working again. This affects group messaging also. When I receive a group text it days unable to download. Restart they phone and it comes through. Hopefully this is a marshmallow issue that will hey fixed ota.

It's the app. Mostly happens to me when WiFi is connected with "WiFi calling" enabled. I disable WiFi and reboot the phone and then everything works again. It happens to me once in every month, if that. Don't bother me much.

Related

Nexus 4 can't send MMS after updating to 4.2.1

After I update my Nexus 4 to Android 4.2.1, I can't send MMS.
After I click the send, there is a toast notification told me the service not available or balabala.
I am wondering whether you have the same problem for your Nexus 4 after updating to Android 4.2.1?
Thanks.
ysihaoy said:
After I update my Nexus 4 to Android 4.2.1, I can't send MMS.
After I click the send, there is a toast notification told me the service not available or balabala.
I am wondering whether you have the same problem for your Nexus 4 after updating to Android 4.2.1?
Thanks.
Click to expand...
Click to collapse
I was having the same problem but was able to resolve it. Are you using the stock messaging app or 3rd party? Any 3rd party app I was using (GOSMS, Handcent, ChompsSMS) would not send mms but then I tried it through the stock and it worked perfectly. Something happens when trying to send through 3rd party app where it decides not to work. Not sure why.
Romanrox2 said:
I was having the same problem but was able to resolve it. Are you using the stock messaging app or 3rd party? Any 3rd party app I was using (GOSMS, Handcent, ChompsSMS) would not send mms but then I tried it through the stock and it worked perfectly. Something happens when trying to send through 3rd party app where it decides not to work. Not sure why.
Click to expand...
Click to collapse
That's for stock MMS. But I after reboot the phone it seems good, but when the receiver received the photo, it was distorted.
If I use whatsapp, it worked well.
Not sure what happend for Android 4.2.1
Looks like 3rd party text apps like GoSms have to recode mms for 4.2.1. I have the same issues.
Also on GoSms "private box" doesn't work anymore.
Sent from my Nexus 4 using xda premium
I am having some weird intermittent MMS issues as well - stock 4.2.1 N4. When I attempt to send a pic, it perpetually says 'sending', but seemingly never gets sent. I am also not receiving most MMS pics from others, from what I can tell? Solution anyone?!?
Sent from my Nexus 4 using xda app-developers app
Has anyone been able to fix this? I'm completely unable to send MMS right now. It isn't working through the stock app, I've changed the APN setting to multiple different configurations I found, pulled and put in the SIM card, no cigar. This is driving me mad. I'm on T-Mobile if that's of any assistance.
is this still an issue with the latest update? also who has group mms checked?
It's the same for me on my GNEX with GOSMS - I cannot send or receive MMS. I'll try stock sms and report back.
---------- Post added at 09:32 PM ---------- Previous post was at 09:23 PM ----------
ac17 said:
It's the same for me on my GNEX with GOSMS - I cannot send or receive MMS. I'll try stock sms and report back.
Click to expand...
Click to collapse
It's working fine on stock messaging app - I have written to the devs and suggest you all do the same!
Can not receive or send MMS on at&t media net plan. Also can not do group messaging but I'm still researching to see if that is a normal problem with Android.
*****
update - for whatever reason i had to create two different APNs for MMS and Internet and this allowed me to get group messaging and picture messages. let me know if there are other ATT people on MEdiaNet who need assistance in this.
Same here with 4.2.1 and Swisscom provider... :crying:
I had the MMS issue where it would say "sending" and remain in that state. I also could not receive MMS messages. Even on sick messaging. I called AT&T last night and they had to put my new IMEI number in their system. I had to turn off my phone while they sent a refresh OTA. Turned out back on and all good.
Sent from my Nexus 4 using xda app-developers app
bossarts said:
Same here with 4.2.1 and Swisscom provider... :crying:
Click to expand...
Click to collapse
Finally it works! The problem was a entry that cm10 has added to the gprs settings APN-TYPE default,supl. I deleted ",supl" and voilĂ , it works perfect (entry came back but since then it works). i like my phone! :good:
What exactly does the "supl" mean anyway in that setting?
i can't seem to send any picture messages, im on rogers , it just 'hang's at sending...
I'm rooted and on stock ROM, it usually sends MMS while on 3g but on wifi it doesn't, it's just stuck on sending... Help?
Btw what is supl
Sent from my Nexus 4 using xda app-developers app
Sparta507 said:
I'm rooted and on stock ROM, it usually sends MMS while on 3g but on wifi it doesn't, it's just stuck on sending... Help?
Btw what is supl
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
This whole cant send on wifi thing is new to me. It shouldnt matter if youre on wifi or not. It still uses the cell tower to send/retrieve MMS.
same here, but a buy newer fone
I have found that on att I can only use stock app to send Mms. Hopefully a third party one will work soon.
Sent from my Nexus 4 using Tapatalk 2
this should fix your issues
I like many of you had this very same issue. Until fixing it tonight and testing I thought I had the elite of apn's my data went from .02 Mbps to 10mbps when I removed the WAP.Cingular stock APN. And replaced it with what users on here were using and it was a insane difference. However I never did have MMS working so I was searching all over and a post on reddit had linked my to this site on another sub forum. So I tried it and bam my MMS is working. Now if there was a way to fix the MMS slideshow thing without adding an app let me know
Here's the link to fix your issues guys:
http://forum.xda-developers.com/showthread.php?t=1576199
hope you find this helpful as I did.
roastpork said:
Has anyone been able to fix this? I'm completely unable to send MMS right now. It isn't working through the stock app, I've changed the APN setting to multiple different configurations I found, pulled and put in the SIM card, no cigar. This is driving me mad. I'm on T-Mobile if that's of any assistance.
Click to expand...
Click to collapse
I am having the same problem

[Q] Sending text over wifi

Sorry if this issue has been posted before. I'm having issues sending text over wifi. To do so I have to disconnect wifi in order to send it. Anyone else having this same issue and if so what can be done to fix it? This is driving me crazy. I'm on Verizon and it's a Note 3
jeffb61172 said:
Sorry if this issue has been posted before. I'm having issues sending text over wifi. To do so I have to disconnect wifi in order to send it. Anyone else having this same issue and if so what can be done to fix it? This is driving me crazy. I'm on Verizon and it's a Note 3
Click to expand...
Click to collapse
Wifi shouldn't have anything to do with sending text messages.
As long as you have good cell service your text messages should send and receive fine.
Are you talking about picture messages?
Sent from my SM-N900V using XDA Premium 4 mobile app
I think it's a Verizon issue.. I have the Note 2 with the same issue... Only works with data mode. I can receive messages in WiFi but if they include a pic, I get a placeholder. Then I have to turn data on to view. When I inquired from this group the replies were... I don't have a problem.
Sent from my GT-N7105 using xda app-developers app
Bsmith0731 said:
Wifi shouldn't have anything to do with sending text messages.
As long as you have good cell service your text messages should send and receive fine.
Are you talking about picture messages?
Sent from my SM-N900V using XDA Premium 4 mobile app
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Click to collapse
Yes, always with pics and a handful or regular text. With regular text most of the time the wheel at the bottom of the text just keeps spinning
jeffb61172 said:
Sorry if this issue has been posted before. I'm having issues sending text over wifi. To do so I have to disconnect wifi in order to send it. Anyone else having this same issue and if so what can be done to fix it? This is driving me crazy. I'm on Verizon and it's a Note 3
Click to expand...
Click to collapse
I had the same problem. This is how I fixed it for me.
I downloaded 8SMS. It's AOSP on steroids. You can use whatever your favorite SMS replacement app as long as you can manually set the MMSC.
For 8SMS, open settings, open MMSC settings, enter the following WITHOUT QUOTES. "http://mms.vtext.com/servlets/mms"
make sure MMS over wifi is NOT enabled as Verizon doesn't support this.
btw, I uninstalled the built in messaging app to eliminate any conflicting issues and then configured 8SMS to be "stand-alone mode".
Do you have Adblock Plus installed? That was the culprit for me. Once I uninstalled it, it started working fine.
sing1gnis said:
Do you have Adblock Plus installed? That was the culprit for me. Once I uninstalled it, it started working fine.
Click to expand...
Click to collapse
That's a good point. I forgot about that. I think I had that problem as well. I switched to AdAway which I find is much better and cleaner anyway!

Can't receive MMS-pulling my hair out

Hopefully someone can provide me a solution to this headache of a problem. I was on straight talk (at&t) and I stopped receiving MMS messages. I tried every APN configuration I could find and none worked. I installed a different rom and they worked for a while and stopped. I decided to try out project fi so I didn't try a new sim. I also restored to stock for a fresh start. My Fi service started today and I'm still not able to receive MMS messages. Sending them works fine as far as I can tell. I called Google and none of their solutions worked and they told me the port can take time to fully go through. While I was waiting for the port to complete I used my straight talk sim on my one plus 2 and did receive a picture during that time. Is it possible that the problem is with the phone itself? Does anyone have any other solutions I can try? Dialing some set of symbols and numbers to get into additional phone settings or anything like that? This is driving me crazy! Thank you for any advice that you can provide me!
Sent from my Nexus 6P using Tapatalk
I've heard that some add blocking apps can screw with mms. Have one of those installed?
I had a similar problem on AT&T. I fixed it by deleting any unneeded APNs and using the stock "Messenger" app. I use to use SMS Go Pro but it failed to send any MMS texts. It worked fine on my Nexus 5. Also using Google Hangouts didn't work.
Elnrik said:
I've heard that some add blocking apps can screw with mms. Have one of those installed?
Click to expand...
Click to collapse
I read that too and I don't have any ad blocking apps installed. Thanks for your help!
rootdisk said:
I had a similar problem on AT&T. I fixed it by deleting any unneeded APNs and using the stock "Messenger" app. I use to use SMS Go Pro but it failed to send any MMS texts. It worked fine on my Nexus 5. Also using Google Hangouts didn't work.
Click to expand...
Click to collapse
I tried that with straight talk too without success. With Fi there are no APN settings. I'm using the stock messenger app as well. One other thing is that I can send myself a picture and it goes through, which is weird. I can't figure out why I can send but not receive. Thank you!
Sent from my Nexus 6P using Tapatalk
Go to Settings> Apps > Wrench (Top Right) > Default Apps
And make sure that you have Chrome set as your default app
This happened to me before and I did this and restated the phone and it worked. I was able to receive MMS (I'm with AT&T)
blacknet101 said:
Go to Settings> Apps > Wrench (Top Right) > Default Apps
And make sure that you have Chrome set as your default app
This happened to me before and I did this and restated the phone and it worked. I was able to receive MMS (I'm with AT&T)
Click to expand...
Click to collapse
Thank you! Unfortunately I tried that already as well and it didn't work for me. [emoji53]
Sent from my Nexus 6P using Tapatalk
DroidmanDan said:
Thank you! Unfortunately I tried that already as well and it didn't work for me. [emoji53]
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Really?! That sucks man ?
blacknet101 said:
Really?! That sucks man ?
Click to expand...
Click to collapse
I know! I don't know what else to try! It's super frustrating!
Sent from my Nexus 6P using Tapatalk
Have you tried Textra as your messaging app? They have mms settings where the wifi turns off temporarily when sending or receiving a message. I had a little trouble with mms, and then I set my apn to Ipv4/ Ipv6 and implemented the wifi fix in Textra. There are also other settings for Project Fi in the advanced settings.
EMcTx said:
Have you tried Textra as your messaging app? They have mms settings where the wifi turns off temporarily when sending or receiving a message. I had a little trouble with mms, and then I set my apn to Ipv4/ Ipv6 and implemented the wifi fix in Textra. There are also other settings for Project Fi in the advanced settings.
Click to expand...
Click to collapse
Yeah I tried Textra using "system" instead of legacy and with the Wi-Fi fix. Still not receiving.... Thank you though!
Sent from my Nexus 6P using Tapatalk
Finally figured out my problem. Long story short, having android device manager set as a device administrator was the culprit. Not sure why but Google is going to get back to me about it. Thank you everyone for your help!
Sent from my ONE A2005 using Tapatalk
DroidmanDan said:
Finally figured out my problem. Long story short, having android device manager set as a device administrator was the culprit. Not sure why but Google is going to get back to me about it. Thank you everyone for your help!
Sent from my ONE A2005 using Tapatalk
Click to expand...
Click to collapse
I have Android Device Manager as a Device Administrator as well and I get MMS fine. I'm on Verizon though, and I had to change the APN settings (actually, only 1 of the MMS of the many I sent out seemed to not get sent completely).
Spartan117H3 said:
I have Android Device Manager as a Device Administrator as well and I get MMS fine. I'm on Verizon though, and I had to change the APN settings (actually, only 1 of the MMS of the many I sent out seemed to not get sent completely).
Click to expand...
Click to collapse
I wish I could say why that setting is affecting me, but I have no idea. It's very strange.
Sent from my ONE A2005 using Tapatalk
I hate to resurrect a dead thread, but I'm having this issue too. Removing ADM as a Device Admin, deleting extra APN's, adding chrome as the default browser, and only using Messenger did not help. Then I noticed that when my phone first turned on, I would send and receive any MMS messages that were trying to download or send at the time of the reboot. So I wondered if another app was messing with the MMS function. So I downloaded aSpotCat to see what had permissions to SMS functions, and went into Settings -> Apps and disabled the SMS permission from each app other than stock Google. Rebooted. Testing now. I'm going to try pulling some logcats this weekend when I find the time.
--edit--
for what it's worth, with all but the stock apps having the SMS permission blocked, after a reboot, about 15 minutes in I am able to send / receive MMS messages now. I lost the ability after about 2 minutes after boot prior to this. I'll keep testing, and re-enable the permissions later to see if I can replicate the problem and pull a logcat.
Full list of apps I had installed requesting SMS permissions (the ones in red I disabled):
Amazon Shopping
Contacts
Google App
Google Play services
Google Play Store
Hangouts
Messenger
RingPack
ROM Toolbox Pro
Snapchat
Tasker
Titanium Backup
I also had TrueCaller and AT&T Visual Voicemail Viewer, but I just uninstalled those
jparnell8839 said:
I hate to resurrect a dead thread, but I'm having this issue too. Removing ADM as a Device Admin, deleting extra APN's, adding chrome as the default browser, and only using Messenger did not help. Then I noticed that when my phone first turned on, I would send and receive any MMS messages that were trying to download or send at the time of the reboot. So I wondered if another app was messing with the MMS function. So I downloaded aSpotCat to see what had permissions to SMS functions, and went into Settings -> Apps and disabled the SMS permission from each app other than stock Google. Rebooted. Testing now. I'm going to try pulling some logcats this weekend when I find the time.
--edit--
for what it's worth, with all but the stock apps having the SMS permission blocked, after a reboot, about 15 minutes in I am able to send / receive MMS messages now. I lost the ability after about 2 minutes after boot prior to this. I'll keep testing, and re-enable the permissions later to see if I can replicate the problem and pull a logcat.
Full list of apps I had installed requesting SMS permissions (the ones in red I disabled):
Amazon Shopping
Contacts
Google App
Google Play services
Google Play Store
Hangouts
Messenger
RingPack
ROM Toolbox Pro
Snapchat
Tasker
Titanium Backup
I also had TrueCaller and AT&T Visual Voicemail Viewer, but I just uninstalled those
Click to expand...
Click to collapse
I just disabled att visual voicemail. I left hangouts. If I disable it, will it still work for Google voice SMS?
thacounty said:
I just disabled att visual voicemail. I left hangouts. If I disable it, will it still work for Google voice SMS?
Click to expand...
Click to collapse
is your imei registered thru your carrier ?
rbouza1 said:
is your imei registered thru your carrier ?
Click to expand...
Click to collapse
I honestly have no idea. Probably not. Would that matter? It's weird because it'll be fine a while then just stop getting MMS usually when a lot of group messages are coming in.
thacounty said:
I honestly have no idea. Probably not. Would that matter? It's weird because it'll be fine a while then just stop getting MMS usually when a lot of group messages are coming in.
Click to expand...
Click to collapse
tbh I don't know ,I had issue while connected to my employers wifi. my phone comes up not recognized thru att but still works
rbouza1 said:
tbh I don't know ,I had issue while connected to my employers wifi. my phone comes up not recognized thru att but still works
Click to expand...
Click to collapse
Got ya. I'll call att and see.

MMS issue

I'm having an issue sending and receiving mms messages, unless my 6p is plugged into a power source. It was working fine until last Saturday. I'm running stock, with the bootloader unlocked. I don't have any adblockers, and tried changing the APNs, and some other tricks people have tried on the forum. Any help or advice would be great.
Sent from my Nexus 6P using XDA Free mobile app
You didn't list what you tried, so... try turning off wifi calling preferred.
Tsuul said:
You didn't list what you tried, so... try turning off wifi calling preferred.
Click to expand...
Click to collapse
I apologize, I have tried turning off WiFi, turning on and off airplane mode, enabling and disabling auto mms download. I have WiFi calling off. As soon as I plug my 6p into a power source it will download them. It isn't restricted to just pictures, or contact cards.. I also received a longer text that was sent as an mms and it wouldn't download.
Sent from my Nexus 6P using XDA Free mobile app
Which carrier and texting app are you using? I've heard there were issues with an update to Verizon's texting app recently in regards to MMS.
BillyTheRatKing said:
Which carrier and texting app are you using? I've heard there were issues with an update to Verizon's texting app recently in regards to MMS.
Click to expand...
Click to collapse
The change to the Verizon app was they disabled MMS over Wifi with the recent update. You can get around that restriction by installing a previous version of the app.
BillyTheRatKing said:
Which carrier and texting app are you using? I've heard there were issues with an update to Verizon's texting app recently in regards to MMS.
Click to expand...
Click to collapse
I'm on Verizon, I'm using the stock messenger app. I've tried Hangout as well but same result. I have not tried the Verizon app. I know the newest update was causing issues and would have to install the previous version.
Sent from my Nexus 6P using XDA Free mobile app
Where is a good trustworthy place to download the previous version of the Verizon messages app?
Sent from my Nexus 6P using XDA Free mobile app
I was able to resolve the MMS issue last night. I downloaded the Verizon messages+ app ver. 6.0.6 and tested to make sure that I was able to send myself a picture and was, I then went to my APN setting reset to default, retested with the VZW app and still worked, back to APN changed MMSC and MMS port. Reboot my phone checked that the APN setting didn't change, did a retest with VZW still worked. Opened messenger (stock app) and did a test and MMS was working there as well. So far still using messenger and things are still working. Hope that helps anyone.
Sent from my Nexus 6P using XDA Free mobile app
Is anyone having a similar issue with Rogers in Canada? My regular text messages usually send immediately but when I send photos or screenshots (MMS), it will get stuck and won't send. Also, when these MMSs are stuck, my regular SMSs won't send either until I get a notification that MMSs has failed. Then all my SMSs can be sent. It seems like Rogers issue for not being able to process larger MMSs but I want to know if others using Rogers are experiencing it.

MMS not working after a few days on any stock based rom.

Hello,
I've been having this issue on stock and any stock based rom. Currently on WETA 5.0.7 on a US996 unlocked.
MMS works fine at bootup, but after a few days, pictures are not downloading. Using google messenger, shows downloading and never does. The LG app doesn't even show that an image was sent and needs to be fetched.
I tried disabling/enabling data to no avail. Only solution I've found is to reboot the phone and then force the download.
Any ideas of culprit or solutions?
Thanks
Phillis said:
Hello,
I've been having this issue on stock and any stock based rom. Currently on WETA 5.0.7 on a US996 unlocked.
MMS works fine at bootup, but after a few days, pictures are not downloading. Using google messenger, shows downloading and never does. The LG app doesn't even show that an image was sent and needs to be fetched.
I tried disabling/enabling data to no avail. Only solution I've found is to reboot the phone and then force the download.
Any ideas of culprit or solutions?
Thanks
Click to expand...
Click to collapse
Same issue here, it also keeps converting almost all of my sms to mms. Any added emoji automatically changes it to mms. Most the time all my sms sent to me come thru as mms. Tried multiple SMS apps. So far android messages seems to kinda work.
DesertEagleSlim said:
Same issue here, it also keeps converting almost all of my sms to mms. Any added emoji automatically changes it to mms. Most the time all my sms sent to me come thru as mms. Tried multiple SMS apps. So far android messages seems to kinda work.
Click to expand...
Click to collapse
I doubt we'll get an answer since people probably flash their phones every other day and reboot it!
Phillis said:
I doubt we'll get an answer since people probably flash their phones every other day and reboot it!
Click to expand...
Click to collapse
Actually downloaded Chomp SMS and it fixed issue yay
DesertEagleSlim said:
Actually downloaded Chomp SMS and it fixed issue yay
Click to expand...
Click to collapse
Thanks..will give it a shot when it bugs out!
Sigh, I too have the same issue. A reboot fixes it. When it was acting up I tried Chomp SMS and chomp didn't even detect any of the pending messages. Maybe I didn't wait long enough? Anyway I rebooted and then Google message picked up the mms messages. Super frustrating LG! Of all the various phones I've had in the past, I never encountered this issue...

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